Warehouse Optimisation Manager
hace 2 días
London
Our client, a highly regarded freight forwarding and logistics specialist for the aerospace industry, are looking for a Warehouse Optimisation & Product Manager to join their team based in the London Heathrow area. Main Purpose of the Role: Reporting to the VP of Global Operations, the Warehouse Optimisation & Product Manager is responsible for driving operational excellence through process improvement, data-led decision-making, and the implementation of innovative warehouse technologies (e.g., WMS, automation, analytics platforms). This hybrid role combines operational efficiency with product ownership - ensuring warehouse workflows, systems, and teams operate at peak performance to achieve business goals. The position plays a key role in maintaining the company’s industry-leading warehouse service offering across it’s global network, delivering measurable value and exceptional results for their clients. On Offer: • A key role with global responsibility and reporting in to the VP of Operations in the US, • Opportunity to grow expertise through ongoing coaching, training and development sessions, • Competitive salary of c.£70K, dependant on experience, • Generous holiday with 25 days per year, plus UK public holidays and an additional day for your birthday, • Contributory pension scheme, private health insurance and life assurance, • Employee Assistance Programme, • Free on-site parking Duties and Responsibilities of the Warehouse Optimisation & Product Manager: Operational Efficiency • Analyse current warehouse processes (receiving, picking, packing, shipping, inventory control) to identify inefficiencies and bottlenecks., • Develop and implement strategies to improve throughput, accuracy, and cost-effectiveness., • Lead continuous improvement initiatives using Lean, Six Sigma, or Kaizen methodologies., • Establish, monitor, and refine KPIs such as order accuracy, pick rate, fulfilment time, and space utilisation., • Standardise operational best practices and SOPs across all warehouse locations., • Own the roadmap, implementation, and optimisation of warehouse management and automation systems (WMS, ERP integrations, dashboards, robotics)., • Collaborate with internal IT and external vendors to design scalable, efficient, and tailored technology solutions., • Gather and translate operational feedback into actionable system improvements and feature development., • Design and maintain analytics dashboards and reports to monitor performance against key metrics., • Conduct root-cause and trend analyses to identify operational risks and opportunities., • Partner with Customer Solutions Teams to deliver comprehensive and compelling RFQ responses., • Translate customer requirements into tailored operational and technology-based solutions., • Collaborate with IT to integrate customer-driven technology initiatives., • Attend Customer QBRs to present performance data, discuss continuous improvement initiatives, and identify cost-saving opportunities., • Partner with cross-functional teams (Customer Solutions, Operations, Transport, and IT) to align on efficiency and technology goals., • Lead workshops and training sessions to embed a culture of continuous improvement within warehouse teams., • Act as the bridge between warehouse operations, technology, and product development., • Mentor and develop staff in the use of analytics and data-driven decision-making. To Be Considered for the Warehouse Optimisation & Product Manager: • Preferred - Bachelor’s degree in supply chain management, Operations, Engineering, or a related field., • Minimum 5 years’ experience in warehouse operations, logistics, or supply chain management., • Proven success in process improvement and / or warehouse systems management., • Track record of implementing automation, WMS, or efficiency-driven technologies., • Proficiency in data analytics tools and project management methodologies., • Strong analytical and problem-solving skills with a data-driven mindset., • Excellent communication, stakeholder engagement, and presentation skills., • Ability to lead cross-functional projects across technical and non-technical teams., • Knowledge of Lean, Six Sigma, or related continuous improvement frameworks (certification preferred)., • Strong project and change management experience (Agile, PMP, or Prince2 desirable)., • Flexible and adaptable with the ability to travel globally if required For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics Industry