Customer Service Representative (CSR)

Customer Service

24/09/2021330 viewsJob posted more than 2 months ago

Customer Service Representative (CSR)

Telephone Customer services

We are an Italian, family run business, which manufactures specialist Italian cheese, meats and fresh pasta. We are leading importers and distributors of Italian foods, wines and provisions. We are a well established business.

We are now looking for a Telephone Customer Service/ Sales Person to join our Office based Team in N7 9BN

The Role

• Take and process customers orders over the telephone

• Be confident to up sell products to customers when taking the orders.

• Calling customers and giving them details of any stock shortages, problems that may arise and also detailing new products that we have available

• Invoicing and processing orders, making adjustments

• Filing and general paperwork

• Inputting orders via our system

• Dealing with others departments in tracking down any delays or out of stock items

• Ad hoc office duties

Who we are looking for

• Someone who is confident and has a calm and friendly manner

• Must be able to speak Italian and English

• Confident with IT

• You must have good attention to detail

£19k starting wage

40 hrs a week

8.45am start - 5pm finish

Monday - Friday & every 3rd Saturday Morning

pin iconCaledonian, London

Italian Food Manufacturer • 51-250 Employees

Hiring with us since July, 2018

We are an Italian, family run business, which manufactures specialist Italian cheese, meats and fresh pasta. We also import and distribute Italian products across the UK

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Hiring bySharon FerrisActive 2 days ago

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