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Handyman - The Pocklington

Construcción y Obras

hace 5 horas1 vista

To provide exceptional guest service while ensuring the property is maintained to the highest standards. This is a dual role that combines hands-on maintenance tasks with guest-facing responsibilities. The Guest Services & Maintenance Assistant will be the “go-to” person for both guest requests and minor property issues, ensuring a seamless and high-quality experience for all visitors


Key Responsibilities


Guest Services
· Respond to guest requests promptly (e.g., delivering missing items such as towels, irons, or remote controls).
· Provide a warm, professional, and helpful presence when attending to guest needs.
· Support check-ins and check-outs when required.
· Handle minor guest issues on-site to ensure their stay remains smooth and enjoyable.
Maintenance & Property Care
· Carry out minor repair works such as fixing door handles, unblocking drains, replacing light bulbs, or putting up curtains/blinds.
· Conduct routine inspections of the property to identify and resolve issues quickly.
· Liaise with external contractors for larger maintenance or repair jobs, providing access and oversight when needed.
· Ensure all guest-facing areas are well-presented and safe.
Operational Support
· Manage small inventories (e.g., spare remotes, toiletries, towels, linens).
· Assist with deliveries and restocking supplies.
· Maintain accurate records of any work carried out or issues identified.
· Be available on an agreed flexible rota for call-outs and urgent requests.
Skills & Experience Required
· Proven experience in a hands-on maintenance role (handyman, property maintenance, facilities assistant, etc.).
· Strong customer service skills, ideally with experience in hospitality, hotels, or serviced accommodation.
· Ability to carry out a variety of minor repair and upkeep tasks confidently and to a high standard.
· A flexible, can-do attitude with a willingness to “muck in” where needed.
· Good communication and problem-solving skills.
· Reliable, trustworthy, and able to work independently.
· Full UK driving licence (preferred).
What We Offer
· Flexible working hours with a mix of scheduled tasks and ad-hoc call-outs.
· Competitive pay, depending on experience.
· Opportunity to be part of a growing, independent luxury hotel brand.
A varied role where no two days are the same, combining hands-on maintenance with guest interaction

  • Experiencia
    Se requiere
  • Jornada
    Parcial
  • Horario
    Flexible
  • Salario
    15 £ – 20 £ por hora
  • Extras
    call outs

pin icon1 Pocklingtons Walk, LE1 6BU, Leicester

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Reparador/aLeicester

Lodging • 1-10 empleados

En JOB TODAY desde agosto, 2025

We are a family run business run by mother & son. We have been in the hospitality industry for 2 years & have mainly been hands on so we are now looking for some support as we expand.

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Kasper Property group avatar icon
Kasper Property groupActivo hace 5 horas
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