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  • Collections Specialist
    interview badgeEntrevistas mañana
    Collections Specialist
    hace 8 horas
    £35000–£40000 anual
    Jornada completa
    Harringay Warehouse District, London

    Tenant Support & Rent Resolution Officer About the Role We are looking for a confident, resilient and professional individual to help reduce rent arrears by working directly with tenants across our portfolio. This is not a debt collection or enforcement role. Instead, you will visit tenants in person, understand the reasons behind outstanding rent, assist them in resolving issues (particularly Housing Benefit and Universal Credit claims), and encourage prompt payment where appropriate. The successful candidate will be comfortable working independently, visiting multiple properties each day, and dealing with people from a wide range of backgrounds. They must be able to remain calm under pressure, communicate with authority, and build respect through professionalism. Key Responsibilities • Visit tenants with outstanding rent balances., • Discuss rent arrears in a firm, respectful and professional manner., • Identify the reason for non-payment., • Assist tenants with Housing Benefit and Universal Credit issues where appropriate., • Liaise with local authorities and support organizations to help resolve benefit delays., • Encourage tenants to make payments or agree realistic repayment plans., • Record detailed notes following every visit., • Provide regular updates to the office., • Escalate serious concerns or safeguarding issues., • Build positive working relationships while protecting the landlord's interests. Requirements • Excellent communication and interpersonal skills., • Confident dealing with difficult conversations., • Calm under pressure and able to manage conflict professionally., • Assertive without being aggressive., • Strong problem-solving ability., • Organised and able to work independently., • Full UK driving licence., • Own vehicle required., • Good understanding of Housing Benefit and Universal Credit is desirable, although training can be provided., • Previous experience in housing, property management, tenancy support, enforcement support, security, customer service, policing, military or similar roles would be advantageous., • Able to work over time or early hours, weekends when required. Ideal Candidate The ideal candidate is someone who naturally commands respect through their confidence, professionalism and presence. They are comfortable visiting tenants alone, can handle challenging situations calmly, and focus on finding practical solutions that help recover rent while maintaining positive tenant relationships. Benefits • All travel expenses covered., • Mobile phone., • Ongoing training., • Company pension., • Paid annual leave.

    Inscripción fácil
  • Door Supervisor
    Door Supervisor
    hace 14 días
    £12.27–£15 por hora
    Jornada completa
    London

    Audivise Services Limited is currently looking for professional, reliable, and well-presented SIA Licensed Door Supervisors to join our growing security team in the London area. We are seeking confident individuals who can provide a strong security presence while delivering excellent customer service to clients, visitors, and members of the public. The ideal candidate will be punctual, responsible, calm under pressure, and able to follow site procedures professionally. Job Type: Full-time / Part-time / Permanent / Flexible shifts Location: London Salary: Competitive hourly rate Licence Required: Valid SIA Door Supervisor Licence Experience Required: Minimum 6 months’ relevant experience preferred Job Description: As a Door Supervisor, you will be responsible for maintaining safety and security at assigned venues or client sites. You will support smooth daily operations by managing entry control, checking visitors, monitoring behaviour, responding to incidents, and providing professional customer support. You must be able to represent the company in a polite, professional, and confident manner at all times. Main Duties: • Maintain a professional security presence on site, • Manage access control and visitor entry, • Screen individuals for entry suitability, • Carry out searches where required, • Support queue management and crowd control, • Respond calmly and efficiently to incidents, • Assist clients, customers, visitors, and colleagues, • Report incidents and follow site procedures, • Help maintain a safe and secure environment, • Deliver excellent customer service at all times Requirements: • Valid SIA Door Supervisor Licence, • Minimum 6 months’ experience in security, door supervision, events, retail security, or a customer-facing role, • Right to work in the UK, • Good communication skills, • Professional appearance and attitude, • Reliable, punctual, and self-motivated, • Confident dealing with members of the public, • Ability to work independently and as part of a team, • Customer service experience preferred What We Offer: • Full-time and part-time opportunities, • Flexible shifts, • Supportive management team, • Ongoing training and development, • Career progression opportunities, • Opportunity to work across different sites and venues in London How to Apply: To complete your application, please visit the official Audivise Services Limited website and go to the Careers section. Select SIA Security and choose Door Supervision as the role. Only suitable candidates will be contacted.

    Sin experiencia
    Inscripción fácil
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