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Job Description: As the Floor Manager, you will play a key role in managing the day-to-day operations of the front-of-house area, including supervising staff, ensuring exceptional customer service, and maintaining high standards of cleanliness and organization. You will work closely with the management team to create a welcoming and efficient environment that exceeds guests’ expectations. Key Responsibilities: - Supervise and coordinate the activities of front-of-house staff, including servers, hosts/hostesses, and bussers. - Provide guidance, support, and feedback to ensure excellent service and professionalism at all times. - Ensure that guests receive a warm welcome and attentive service throughout their dining experience. - Address any issues or concerns promptly and courteously to ensure guest satisfaction. - Oversee seating arrangements, reservations, and waitlist management to optimize table turnover and guest flow. - Monitor dining areas to ensure cleanliness, organization, and adherence to safety standards. - Provide training and ongoing support to front-of-house staff to enhance their skills and knowledge. - Conduct regular performance evaluations and identify opportunities for growth and improvement. - Handle guest complaints or concerns effectively and professionally, seeking resolution in a timely manner. - Communicate with kitchen staff and management to address any issues that may arise during service. - Work closely with the kitchen team, bar staff, and management to ensure seamless coordination and communication between front-of-house and back-of-house operations. - Collaborate on menu planning, special events, and promotions to drive business growth. - Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements. - Conduct regular inspections and audits to maintain compliance and address any issues promptly. Qualifications: - Previous experience in a supervisory or managerial role within the hospitality industry, preferably in a restaurant or similar establishment. - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team. - Excellent communication and customer service skills, with a focus on creating positive guest experiences. - Knowledge of restaurant operations, including reservations systems, point-of-sale software, and front-of-house procedures. - Understanding of health and safety regulations, food hygiene standards, and licensing requirements. - Flexibility to work evenings, weekends, and holidays as required. Job Type: Full-time Pay: £33,000.00 per year
Join Sonya Restaurant as a Team Leader - Chelsea, London We are excited to share that we are looking for a dedicated Team Leader to join us to support the opening of our new, independent restaurant. About us We are an independent Aegean (Turkish and Greek food) restaurant, ran by an Executive Chef and a General Manager. About the role As a Team Leader at Sonya, you’ll be at the forefront of delivering exceptional service, ensuring every guest leaves with a smile. From recommending signature dishes to providing a seamless dining experience, you’ll play a vital role in our restaurant’s success. Our menu and hospitality style is influenced by Turkey and the Mediterranean. Most importantly, you will lead on the front of house staff training, alongside the bar manager. If you can deliver warm, welcoming hospitality, this could be the opportunity for you. About you • Previous experience as a Team Leader/ Assistant Manager/ Supervisor is a plus, but we’re open to individuals who can demonstrate an eagerness to learn and the right attitude when it comes to providing caring and exceptional training to our staff. • Minimum 3 years experience in hospitality. • An ability to thrive in a fast-paced environment. • You will be expected to demonstrate a strong food and wine knowledge to guests (training provided). What we offer In return, we offer a competitive salary of £13.50 per hour and fantastic progression pathways. We are passionate about promoting internal talent who prove themselves. If you believe you fit this description, we would love to hear from you.
Are you into healthy food, and you have passion for people? We are looking for a Kitchen Manager to join our great family! Salary up to £32k plus performance bonus. Interested? Contact us, we will try to call you back asap. Immediate Start!
Are you into healthy food, and you have passion for people? We are looking for a Full Time Night Shift Kitchen Supervisor to join our great family! Salary up to £15.50 (including £1 weekly bonus after initial training). Interested? Contact us, we will try to call you back asap. Immediate Start!
Are you into healthy food, and you have passion for people? We are looking for a Full Time Kitchen Supervisor to join our great family! Salary up to £14.50 (including £1 weekly bonus after initial training). Interested? Contact us, we will try to call you back asap. Immediate Start!
We are looking for an experienced manager in high volume all day dining brasserie with a large focus on breakfast and brunch . you must of had previous experience in this sector . we are based in Southgate north London and occupy a site that has a combined 110 covers .
We are looking for an experienced assistant restaurant manager for a new restaurant in Southgate north London . The restaurant is a brasserie with a modern European men and also offers breakfast and brunch . The ideal person would have very good experience on the floor and be familiar with all of FOH including bar and dealing with the kitchen . We are a large team and have 100 covers
Cornerhouse Supervisor JD Newly created, role for a small, ambitious café & foodhall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café & foodhall on a day-to-day basis and overseeing the entrance to the whole building to create an excellent, well established neighbourhood destination. You will have the support of the Venue Manager, Café Manager and wider management team as well as a small café and floor team. With expert training oNered, this is a great opportunity for someone who has been a successful supervisor or head barista, and is a chance to come in at the beginning to help create and shape the new operation as a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, highly diligent person who fully understands our customers. Applicants should have spent at least 1 years in specialty coNee, with 3 years in the hospitality industry including at least 1 year of supervisor-level experience. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) as well as the café and food hall, alongside acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on oNering an evolving, high-quality platform for a diverse group of small businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations within our new venue which opened in May, we’re looking for a professional and engaged Café & Foodhall Supervisor who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective oNer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational responsibility – helping to run day to day operations of food hall and café, preparing food and coNee, assisting in managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, as well as monitoring inventory and supplies (all supported by the Café & Venue Manager), to ensure the ground floor is always operating smoothly. 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and helping to implement initiatives to enhance customer loyalty and satisfaction. 3. Financial management – adhering to budgets, exceeding sales targets, and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance. 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu from the café, supported by the further oNerings of a collective of creative, highly experienced industry professionals, as well as implementing and enforcing compliance, health and safety and general upkeep standards. Required Skills; Excellent customer service. Understanding of café and general hospitality operations. Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management Self-starting and highly motivated Proven ability to oversee, motivate, and encourage a diverse team. Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. Ability to help promote a positive and supportive work environment for maximum productivity. Supervision of the team and Venue deputising when the venue manager, and café manager are oN. Customer Service & Operations • Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. In-depth knowledge of coNee as well as preparation techniques and equipment. Good knowledge of UK food hygiene and safety regulations. Ability to handle customer complaints and resolve issues in a professional and timely manner, with the support of managers wherever needed. • Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making Ability to make sound decisions under pressure and in fast-paced environments. A proactive approach to anticipating and mitigating potential risks and challenges. Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills Proficiency in relevant POS systems. Excellent written and verbal communication skills. Organised, reliable and responsible. Ability to work independently and as part of a team. Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
Yard Sale Pizza is looking for a talented, committed Supervisor who is ready for a new challenge and would love to progress their career with us! We're on the search for a supervisor who is a natural team leader, enjoys a fast-paced environment and loves hospitality and pizza as much as we do! Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 11 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What we are looking for… - Someone who is motivated, adaptable and organised with exceptional interpersonal skills. - 1 years’ relevant hospitality experience - busy/independent restaurants or takeaway. - Someone who has previous experience key holding and cashing up. - Ideally an individual who has experience working with deliveries and dealing with phone orders. - Someone who has Level 2 Food Hygiene and Safety or knowledge of this is highly advantageous. What’s on offer… - Hourly rate starting from £11.54 per hour. - Part time hours - 20-25 per week inclusive of weekends. - Team tips paid monthly. - Amazing career progression - could you be our next Assistant Manager! - Christmas Annual Closure for 4 days. - Free pizza on shift and brilliant discounts to enjoy with your family and friends! - Fun staff parties throughout the year. - Cool uniform and other merchandise to celebrate your milestones working with us! - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
We’re looking to recruit a brilliant Floor Manager to join the Darwin Brasserie team at Sky Garden. Darwin is our rooftop all-day restaurant inspired by the very best of British. Laid-back but luxe, the space is inspired by nature and understated décor which allows the food – and incredible view – to do the talking! The ideal candidate must have experience as a Floor Manager or Team Leader within a similar quality led, high volume, fast paced dining environment and be used to dealing with high volumes of guests. You’ll need to be smart in all senses, charismatic, engaging and able to lead a team of up to 75 staff. We're a very busy restaurant - this role is not for everyone.
We are looking for a talented individual to join our team at Paradiso Soho! A little about us. Paradiso burger and cocktail bar is in the heart of Kingly Court operating on 2 floors, we serve fresh food, amazing cocktails and on the weekends we offer bottomless brunch. Here at paradiso we train our team members to work on the bar and on the floor providing table service so everyone has the knowledge to work in any section. What we are looking for. An experienced supervisor who has worked behind the bar and on the floor. You are well organised, presentable, polite, have experience in leading teams of up to 12 people at one time, know how to deal with customer complaints, can train new and current staff members with all the skills they need to do their jobs to the highest standard. If this sounds like you then hit the apply button and we will be in touch as soon as possible.
We are looking for candidates that are able to multitask and not be afraid to show their personality. Be themselves and enjoy everyday at work as we have a lot of regulars and this is part of the fun of working at this location. Successful candidate will be the right hand of the very people focused GM, to help her take on the daily challenges and daily operations. We are a hands on operation where we all roll our sleeves up and work on shift as we are a casual dining experience. Exciting opportunities at the good life eatery!!! Benefits include: competitive wage free meal on shift full training given 28 days holiday (Incl. Bank holidays) career opportunities opportunities for personal development opportunity to join a fun and hard working team If this is you, please apply and join the family at Good Life
NEW HOTEL OPENING AUG 2024 START DATES – EARLY JULY 2024 A Good Vibe Hotel A free-spirited hotel breathing new life into the City of London, a bohemian hideaway with a festival vibe and global flavors. This is your opportunity to take part in an amazing opening team, Hyde is doing it differently – come and be part of something bigger! We are looking for people who are: approachable, sunny, and laid-back - like you're connecting with a friend over a latte. Grounded in the spirit of discovery, the fantasy of nightlife, and the adventure of connection – anything can happen at Hyde! Role: Floor manager Where: Leydi – Modern Turkish Restaurant Atmosphere: Turkish food in a laid-back, light bright contemporary restaurant with a fun atmosphere About: Leydi - Modern Turkish restaurant Bringing the all-day food culture of Istanbul to London A bustling dining room filled with laughter and dinners that turn into dancing with punchy cocktails, magnums of wine and an East meets West soundtrack.
Looking for an Assistant Manager for our Borough Market restaurant. Great team already, and great atmosphere to work. Looking for someone with strong leadership and communication skills, a hands on team player, with excellent customer service.
Sands End Arts & Community Centre (SEACC), an independent charity (charity no. 1191900), are looking for a highly motivated, enthusiastic and entrepreneurial individual to manage our in-house café, The Walnut Tree Café. About the Walnut Tree Café The Walnut Tree Café is open 7 days a week and serves food and beverages to the local community. Offering both indoor and outdoor seating on the corner of South Park, it is a popular amenity for local people and is the main hub of SEACC. The person we are looking for This is an exciting opportunity for someone with excellent people skills and at least two years’ experience of managing a successful food and beverage outlet. The role is part-time, with flexible working arrangements available, and offers a unique chance to join a dedicated team that are already running a popular café in a wonderful location, with the ambition of increasing café footfall and revenue and embedding a new training and employment programme into the running of the café. Main areas of responsibility, including but not limited to: -Support current staff to better manage the day-to-day Walnut Tree Café operations, including training for a team of Learning Disabled and non-disabled staff - Develop a strategy for the overall operational metrics & sales targets of the Walnut Tree Café, with a focus on driving sales and maximising profitability - Ensure consistency in customer experience, quality, and compliance measures - Ensure a safe and supportive learning and working environment for all staff and volunteers - Successfully managing peak trading periods and having a pro-active approach to upscaling rotas and factoring in weather conditions - The continuous identification of operational best practice through interaction with the company wide team The successful applicant will have the following attributes: Essential: Clear communication skills Previous experience of leading a busy food and beverage-based business to high standards Track record of creating and delivering training programmes to front-line teams Proven experience of managing and developing at least 2 full time staff Food Hygiene Level 2 Desirable: Located within easy commuting distance of the Centre Direct experience of training Learning Disabled adults Experience of working within a community centre or community café Terms and Conditions: £20/hour, 1 day/8 hours per week. One-year fixed term contract. Statutory pension and sick pay 6.6 weeks of holiday per year, prorated and based on hours worked in previous 52 weeks Probationary period of 3 months (to include a 1 month formal review) 8 week notice period after confirmation in post To apply: Please send a few sentences/cover letter demonstrating how your experience meets our ‘Essential’ and ‘Desirable’ person criteria via JobToday. The closing date for applications is 15th July at 10am and late applications will not be accepted. Interviews will take place week commencing 22nd July at Sands End Arts & Community Centre.
Superette is a food store in North London selling premium grocery items as well as serving coffee and food to go. We pride ourselves on only stocking small batch locally produced products. We are looking for a manger to become part of the team at Superette. You will need to have a keen interest in food, coffee and wine. Customer service is really important for us as well being able to guide and motivate the team around you. We are looking for full time applicants with experience in managing a team within the hospitality / retail world. Please get in touch to find out more.
Bow Lane: We're a fresh grab-and-go concept serving an interactive offering of poké. We make amazing poké bowls and want equally amazing, vibrant team members to build and serve them with energy and enthusiasm; dull is not in our dictionary. Things you might want to know – o £12.50 per hour / minimum of 20+ hours per week o Free poké bowls o Regular team socials o Paid experience shift if you’re successful Going beyond the bowl is what we’re renowned for; we want to help our people ‘go beyond…’ o The regular hospitality work life balance – we offer sociable working hours with no late nights o Grey places of work – Our ‘Islands’ are full of colour, music and lively teams o All being the same – bring your individual energy and personality to work o Just one job – career progression is in our DNA If you want to bring your upbeat and positive vibes to Island Poké, then we want to hear from you! If we think there’s a match, we’ll invite you for a video chat, followed by an experience shift with a free poké bowl. #gobeyond
Supervisor Urban Pubs and Bars Limited Supervisor - Trendy East London Pub - Quality - Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious supervisor with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Located in the hipster Capital of East London stands The Well and Bucket, serving pints since 1818. The Well and Bucket mixes a great vibe of traditional with contemporary twists. Known for our fantastic range of Ales and Beers, serving hearty British pub classics on the menu. Our downstairs candle lit cocktail bar is the perfect setting for an intimate evening with friends. The Role As a supervisor you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial understanding. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would suit an aspiring Supervisor looking for the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you You’re not precious. We leave our egos at the door and help get stuff done Must have minimum 1 years’ experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business – take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere 28 days holiday Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.
The role Our Assistant Manager will support our GM in the day to day running of all operations in our original Clapton restaurant. This is an exciting time for this site as we have recently launched our Guest Chef series and we’re working to create a more varied events program, so an interest events would be great. You would also be part of curating the seasonal cocktail and wine list, wine of the month, cocktail of the week etc. so some bar experience would also be good. A key part of the role will be managing the team. You will support the GM with hiring, training and managing the team, noticing when extra training is needed and finding interesting ways of engaging the team with their development as well as building a strong team and positive work environment. Whilst we aim for our service to be bustling and efficient, with lots of different plates hitting the table quickly, it will be important to balance this with a friendly neighbourhood atmosphere. We’d like you to be a face that regulars recognise and feel welcomed by, whilst at the same time ensuring that the service is on point from all members of the team. Alongside the GM you will be responsible for the revenue in the site and maximising the potential revenue from the cocktail bar, the bookings/ walk-ins as well as events. What are we looking for? The service is generally busy and fast paced, with baskets of steaming dumplings hitting the tables within a few minutes, so we’re looking for an enthusiastic hands on manager who enjoys this fast paced atmosphere and works well under pressure, whilst remaining calm and organised. We value people with a strong work ethic and passion for freshly made food and quality drinks and we’re looking for someone who really cares about the food, drink and service they and their team deliver. We are a small company and you would be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas Benefits 50% off to eat in or 20% off to buy any of our retail products Refer a friend: If you like what we do you could refer a friend to work with us – and get paid a finders fee Staff Development Program: Once every 3 months we get together for skills training and creative input to what we do here at My Neighbours the Dumplings. It’s a chance to explore and learn something new. Personal Development: We are proud to have so many members of our team that have developed within the company and welcome people wanting to step up and progress with us.
The Lamb and Flag is an iconing Greene King pub just off Oxford Street in Central London. We are currently looking for a kitchen team leader looking to progress within the company. The right candidate must be reliable, flexible and hard working.
Full job description Assistant General Manager Based at the heart of our neighbourhoods, and residential enviroment, Louis Earlsfield is a truly all-day dining restaurant, serving up delicious food from breakfast brunch and dinner. Grab & go and a Deli too. Assistant General Managers at Louis restaurant are experienced with high volume, fast paced all day dining environments. You work closely with your General Manager & Head Chef to lead the restaurant, creating magical experiences for our guests, engage & motivate your team and drive excellent results. We are team players; we have a lot of fun and support each other. Life at Louis Earlsfield • Competitive salaries, up to £42k pa. • Investment in YOU! You’ll be provided with comprehensive training when you start, as well as continued opportunities for personal progression & development – we are committed to developing our future Operators internally. • 48-hour contracts and a commitment ensuring you get a good work/life • 70%off food and 50% off drinks when visiting Louis or anybother company site. • End of shifts staff drink • Plus, the standard ones you would expect: auto-enrolment in our pension scheme, holiday, & bottomless hot drinks on shifts Are you our next Louis Earlsfield Assistant General Manager? • Love the buzz of running a busy, always evolving restaurant, • An approachable and engaging leader, • Driven to deliver exceptional service & standards, • Strong business acumen, able to control metrics and drive sales. LOUIS restaurant is an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
We are currently recruiting Assistant Manager for our Ealing Pizza restaurant. Experience in management is essential for the role as you will have to assist the the restaurant manager and support him with day to day duties. We want people who are really passionate about guest experience. It’s definitely your work ethic and passion that counts most. You should be focussed about delivering great service every time, enjoy a challenge, thinking on your feet, thrive in fast paced environments and be confident talking to customers. Our clientele is educated and discerning and they know good service from bad. As a relatively new venue, this role offers lots of opportunities for progression, as well as ongoing development and training.
We are currently in search of an Assistant Manager to join our esteemed team at 12:51 by Chef James Cochran in Angel. This position will involve assuming a key role in supervising the daily functions of our distinguished restaurant, prioritizing the delivery of unmatched service to our esteemed clientele. Your duties will include: - Supervising and leading a team of restaurant staff members - Ensuring that food production is efficient and meets quality standards - Enforcing food safety protocols and maintaining cleanliness standards - Providing excellent hospitality to customers and addressing any concerns or complaints - Managing inventory and ordering supplies as necessary - Training and developing team members to enhance their skills and performance - Collaborating with other managers to achieve overall restaurant goals Skills: To excel in this role, you should possess the following skills: - Strong leadership abilities with the ability to effectively manage a team - Extensive knowledge of restaurant operations, including food production and safety protocols - Excellent communication and interpersonal skills to provide exceptional customer service - Ability to multitask in a fast-paced environment while maintaining attention to detail - Experience in team management, including scheduling, training, and performance evaluations - Knowledge of hotel or hospitality industry If you are a dedicated individual with a passion for the restaurant industry and have the skills required for this position, we would love to hear from you. Apply today to join our dynamic team as a Shift Manager! Job Types: Full-time, Part-time Salary: From £16.00 per hour Expected hours: 35 per week Benefits: Casual dress Company pension Discounted or free food Employee discount Schedule: Day shift Flexitime Experience: Restaurant management: 2 year Hospitality: 3 year
We are looking for an experienced assistant manager to our deli in central london , trading will be given , we are looking for a person who’s organised , good spoken English with a knowledge of the Italian food . The job is for 5 days a week , please note this is not a mo day to Friday job . applicant must have the right paper to work in UK . Salary is depending on the experience and knowledge. please contact if interested.