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As a member of the Project Management Office the Project Coordinator is a central point of operations for our German speaking team and customers: • Work collaboratively with the Professional Services team to facilitate administrative activities concerning customer and partner contracting invoicing and general recordkeeping., • Work with customers to provide information and assistance with their service hours contracts invoicing and other items as needed., • Develop and manage operational reporting., • Maintain our professional services application and perform coordination activities including (but not limited to):, • Validate project information accuracy upon project initiation, • Assign resources to projects and maintain project hours in good order, • Re-allocate hours across assignments (if needed), • Send clients periodic hours balance reports, • Close project (based on check list) once work concludes., • Other duties operational and administrative in nature that may be requested from leadership. Qualifications : Languages: • Project coordination and/or operational experience within a Professional Services environment., • Experience as project analyst/coordinator/junior role., • Exposure to financial reporting/accounting product implementation would be an added advantage., • Customer management/client facing experience., • Working with technical and business consultants to ensure the successful delivery of services for ISW customers., • Follow defined Global PMO methodology standards and processes., • Be able to multitask managing several projects at different lifecycle stages while following defined processes., • Demonstrate excellent communication skills and analytical problem-solving capability., • Demonstrate outstanding organizational skills with a large volume of tasks., • Manage changing situations while maintaining a positive view towards delivery., • Experience with industry-standard business and productivity tools (Microsoft Excel and Word timekeeping systems and collaboration tools)., • Strong analytical problem solving and organizational skills., • Excellent communication skills and strong professionalism. Additional Information : Currently insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. As a member of the Project Management Office the Project Coordinator is a central point of operations for our German speaking team and customers: • Work collaboratively with the Professional Services team to facilitate administrative activities concerning customer and partner contracting invoicing and general recordkeeping., • Work with customers to provide information and assistance with their service hours contracts invoicing and other items as needed., • Develop and manage operational reporting., • Maintain our professional services application and perform coordination activities including (but not limited to):, • Validate project information accuracy upon project initiation, • Assign resources to projects and maintain project hours in good order, • Re-allocate hours across assignments (if needed), • Send clients periodic hours balance reports, • Close project (based on check list) once work concludes., • Other duties operational and administrative in nature that may be requested from leadership. Qualifications : Languages: • Project coordination and/or operational experience within a Professional Services environment., • Experience as project analyst/coordinator/junior role., • Exposure to financial reporting/accounting product implementation would be an added advantage., • Customer management/client facing experience., • Working with technical and business consultants to ensure the successful delivery of services for ISW customers., • Follow defined Global PMO methodology standards and processes., • Be able to multitask managing several projects at different lifecycle stages while following defined processes., • Demonstrate excellent communication skills and analytical problem-solving capability., • Demonstrate outstanding organizational skills with a large volume of tasks., • Manage changing situations while maintaining a positive view towards delivery., • Experience with industry-standard business and productivity tools (Microsoft Excel and Word timekeeping systems and collaboration tools)., • Strong analytical problem solving and organizational skills., • Excellent communication skills and strong professionalism. Additional Information : Currently insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located.

The Custom Recruitment Coordinator is responsible for optimising the utilisation and performance of the Med Planet panel ensuring Quantitative and Qualitative projects are delivered within the provided budget and timelines. It is responsibility of the Custom Recruitment Coordinator to identify and deploy custom recruitment solutions to maximise the successful delivery of qualitative and quantitative projects for Med Planet and cross divisional projects where M3 MR group companies are accessing the Med Planet Panel. Essential Duties and Responsibilities: Including but not limited to the following: • Design and execute multichannel recruitment methodologies for allocated projects which could include (but not exclusively) email campaigns cold calling desk research text messages online advertisement referral schemes forums blogs patient groups and associations network and social media., • Attend IKO and project related meetings with PMs for projects assigned and share notes on agreed plan of action., • Call schedule confirm and rescreen respondents recruited for qualitative., • Ensure confirmation letters and consent forms are sent and complete follow up calls if needed to chase on materials., • Ensure that daily number of calls and strike rate targets are achieved., • Review projects on a regular basis and inform project managers when internal sampling strategies have been exhausted., • Monitor the performance of projects and ensure that recruitment plans are successfully executed within timelines stipulated by the client., • Proactively plan organise and implement project and panel recruitment solutions aiming to maximise internal resources reduce outsource cost and ensure project delivery., • Analyse and evaluate recruitment tactics post-implementation status to drive improvement in results., • Provide insightful and relevant feedback on projects feasibility based on gathered market intelligence upon talking to respondents over the phone., • Provide high-quality professional support to respondents via telephone and email / support ticket communications., • Execute administrative tasks related to fieldwork recruitment such as but not limited to coordinating distribution and collection of survey material via post., • Master and work across multiple systems to investigate troubleshoot and handle enquiries and complaints and provide appropriate solutions and alternatives to respondents., • Handle all enquiries according to company policy and expectations regarding outcomes time to resolution and communication standards., • Complete panel building activities in line with needs of the business. Qualifications : Education and Training Required: Bachelors degree or equivalency Minimum Experience: • Fluent in French and English, • Exceptional written and verbal communication skills with demonstrated knowledge of English and French grammar rules, • Strong Microsoft Office skills (Excel) and quick learner of new technologies/software, • Must have basic math skills with the ability to learn to calculate incidence rate response rates profit etc, • Interest / natural curiosity or previous experience /exposure within the healthcare space, • Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success, • Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives., • Self-motivated and able to prioritise tasks throughout the workday, • Exceptional time management organisational skills attention to detail and ability to multitask, • Attention to detail quality of work and adherence to processes Remote Work : Yes Employment Type : Full-time Key Skills Employee Orientation,Talent Acquisition,Taleo,Kenexa BrassRing,ATS,HR Sourcing,Lever,Microsoft Outlook,Administrative Experience,Human Resources,Microsoft Outlook Calendar,Recruiting Experience: years Vacancy: 1

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