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Housing Support Worker We are seeking a compassionate and motivated Housing Support Worker to empower people affected by homelessness to build brighter, more independent futures. Position: Housing Support Worker Salary: £24,335 rising incrementally to £24,968 Location: Various services across the organisation Hours: Full time, worked on a rota including evenings and weekends Contract: Permanent Closing date: 22nd Feb 2026 About the Role As a Housing Support Worker, you will play a vital role in providing high quality, person centred support to residents transitioning into safe and sustainable accommodation. You will ensure everyone receives a welcoming, positive experience that helps them settle, grow in confidence and plan for independent living. Key responsibilities include: • Offering practical advice and support around tenancy sustainment, education, employment, life skills and personal independence., • Supporting improvements to mental and physical health and encouraging engagement with specialist agencies where substance misuse is present., • Managing a caseload, completing assessments, support plans and reviews., • Building warm, respectful and trusting relationships with service users., • Ensuring buildings remain safe, well-maintained and compliant with health and safety requirements., • Helping residents develop key life skills, including budgeting, cooking, hygiene and household management., • Advising on welfare, housing, benefit and legal rights, and assisting with applications where needed., • Encouraging positive engagement and participation in meaningful activities., • Maintaining accurate case files and ensuring data is recorded in line with GDPR and organisational policies., • Working collaboratively with partner agencies and supporting occasional press and communications activity., • Providing flexible cover across services, including evenings, weekends and Bank Holidays. About You You will bring empathy, patience and a genuine desire to support people facing homelessness and complex challenges. You are calm under pressure, able to manage challenging situations and confident working both independently and as part of a supportive team. You will also have: • At least six months’ experience of working with the public (desirable)., • Knowledge of issues affecting people experiencing homelessness (desirable)., • A relevant qualification in Health and Social Care, Housing or IAG (desirable)., • Good IT skills and the ability to maintain accurate records (desirable)., • The ability to work flexibly as part of a rota, including evenings, weekends and Bank Holidays (essential). Other roles you may have experience of could include: Support Worker, Homelessness Support Worker, Housing Officer, Tenancy Sustainment Worker, Outreach Worker, Supported Housing Assistant, Recovery Worker, Engagement Worker, Community Support Worker.