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Project Worker We are recruiting a dedicated Project Worker to provide high quality support to residents in supported housing services. Salary: £27,045- £29,357 Location: Southend on Sea Hours: Full time, 37 hours per week (including evenings/weekends on a rota) Contract: Permanent Closing date: 27/2/26 About the Role The Project Worker will play a vital role in helping residents move towards safer, more stable and independent lives. Working within supported accommodation services, they will deliver practical advice, personalised support and intensive housing management to people experiencing or at risk of homelessness. Key responsibilities include: • Creating a welcoming, supportive environment that helps residents adjust to a more settled way of life., • Managing a caseload, completing assessments, delivering key working sessions and maintaining support plans and reviews., • Building warm, professional relationships with service users while prioritising their wellbeing and best interests., • Providing guidance on welfare rights, housing, benefits and legal entitlements, and assisting residents in accessing them., • Supporting individuals to obtain medical, dental, mental health and substance use services where required., • Encouraging engagement with specialist addiction support agencies., • Helping residents develop essential life skills such as budgeting, cooking, household tasks and personal hygiene., • Ensuring case files and data are accurate, regularly reviewed and compliant with GDPR requirements., • Conducting routine health and safety checks across properties and maintaining safe, secure environments., • Contributing to group activities and providing evening and weekend cover on a rota basis., • Developing positive working relationships with partner agencies and attending joint meetings as needed., • Supporting tenancy sustainment, preventing evictions and assisting residents preparing to move on., • Ensuring timely housing benefit claims and accurate recording of service charges. About You The successful candidate will be compassionate, resilient and committed to supporting individuals with complex needs. You will bring: • Knowledge of the challenges faced by people affected by homelessness and of relevant best practice approaches., • Experience of partnership working and liaising effectively with a range of stakeholders., • Clear and empathetic communication skills across face to face, phone and email interactions, using trauma informed approaches., • The ability to remain calm, professional and solution focused during challenging situations., • Strong rapport building skills and the ability to identify and escalate safeguarding concerns., • Self motivation, flexibility and the confidence to work independently as well as collaboratively., • Patience, resilience and a commitment to anti oppressive practice., • Willingness to work evenings, weekends and bank holidays on a shared rota., • A Level 3 qualification in Health & Social Care, Housing or Information, Advice and Guidance (desirable but not essential). About the Organisation The organisation provides supported housing and tailored services to individuals experiencing homelessness, helping people build confidence, improve wellbeing and work towards independent living. Through compassionate, person centred support and strong partnerships with local agencies, the organisation ensures residents receive the right help at the right time Housing Support Worker, Supported Housing Worker, Homelessness Support Worker, Support & Resettlement Worker, Tenancy Sustainment Officer, Outreach Support Worker, Vulnerable Adults Support Worker, Independent Living Support Worker, Accommodation Support Worker, Supported Living Project Worker, Housing & Wellbeing Worker, Support Worker

Housing Support Worker We are seeking a compassionate and motivated Housing Support Worker to empower people affected by homelessness to build brighter, more independent futures. Position: Housing Support Worker Salary: £24,335 rising incrementally to £24,968 Location: Various services across the organisation Hours: Full time, worked on a rota including evenings and weekends Contract: Permanent Closing date: 22nd Feb 2026 About the Role As a Housing Support Worker, you will play a vital role in providing high quality, person centred support to residents transitioning into safe and sustainable accommodation. You will ensure everyone receives a welcoming, positive experience that helps them settle, grow in confidence and plan for independent living. Key responsibilities include: • Offering practical advice and support around tenancy sustainment, education, employment, life skills and personal independence., • Supporting improvements to mental and physical health and encouraging engagement with specialist agencies where substance misuse is present., • Managing a caseload, completing assessments, support plans and reviews., • Building warm, respectful and trusting relationships with service users., • Ensuring buildings remain safe, well-maintained and compliant with health and safety requirements., • Helping residents develop key life skills, including budgeting, cooking, hygiene and household management., • Advising on welfare, housing, benefit and legal rights, and assisting with applications where needed., • Encouraging positive engagement and participation in meaningful activities., • Maintaining accurate case files and ensuring data is recorded in line with GDPR and organisational policies., • Working collaboratively with partner agencies and supporting occasional press and communications activity., • Providing flexible cover across services, including evenings, weekends and Bank Holidays. About You You will bring empathy, patience and a genuine desire to support people facing homelessness and complex challenges. You are calm under pressure, able to manage challenging situations and confident working both independently and as part of a supportive team. You will also have: • At least six months’ experience of working with the public (desirable)., • Knowledge of issues affecting people experiencing homelessness (desirable)., • A relevant qualification in Health and Social Care, Housing or IAG (desirable)., • Good IT skills and the ability to maintain accurate records (desirable)., • The ability to work flexibly as part of a rota, including evenings, weekends and Bank Holidays (essential). Other roles you may have experience of could include: Support Worker, Homelessness Support Worker, Housing Officer, Tenancy Sustainment Worker, Outreach Worker, Supported Housing Assistant, Recovery Worker, Engagement Worker, Community Support Worker.