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KAI Interiors is an award-winning, female-led London design company specialising in exceptional hospitality, residential, wellbeing, and workspace projects. Our Mission is to design inspiring spaces that cultivate social connection and collective wellbeing. Our Values Our values are a key component to attracting people we love working with. They are the guiding principles for how KAI Interiors operates and what we stand for. SYNERGY Thriving on connections to deliver exceptional, client-focused solutions. By fostering strong partnerships, we provide exceptional, tailored solutions that meet our clients’ unique needs. COLLABORATION Kindness, sincerity, and a proactive mindset are the hallmarks of this team that puts the collective before individual egos. CURIOSITY Curiosity encourages exploration of unconventional materials, innovative layouts, and unexpected design solutions that elevate a space beyond the ordinary. LONGEVITY Our design approach is strategic and focused on sustainability, ensuring that your interior is built to last and has longevity. Key Responsibilities: Meeting potential new clients and carrying out initial consultation and converting leads. Creating fee estimates ensuring you have taken on board previous learnings from time tracking. Design Development: Lead the conceptualisation and development of interior design projects, ensuring alignment with client needs and project goals. Business development ideas- constantly considering how we can grow, better streamline and become a more profitable business. Managing the team and their workload, ensuring everyone has a solid work life balance. Discussing Monthly monetary targets with Director and considering project timelines to hit them and workload. Team training sessions- considering what we need to be better and more effective. Client Interaction: Engage with clients to understand their vision, preferences, and requirements; present design proposals and revisions effectively. Project Management: Oversee multiple projects simultaneously, managing timelines, budgets, and resources to ensure successful project delivery. Collaboration: Work closely with architects, engineers, and contractors to integrate design concepts with structural and technical requirements. Mentorship: Provide guidance and mentorship to junior and mid-weight designers, fostering their professional growth and skill development. Research & Trends: Stay updated on industry trends, materials, technologies, and sustainable practices to inform design decisions. Technical Documentation: Prepare detailed drawings, specifications, and presentations using design software (e.g., AutoCAD, SketchUp etc). Carefully checking team drawings for errors. Site Visits: Conduct site visits to monitor project progress and ensure adherence to design specifications. End of project reviews: Checking products are all correct in line with the schedule, overall review of profitability and time tracking. Project administration ensuring our processes are implemented with the team and followed. Recruitment of new team members: Supporting in interviews Correspondence with office manager ensuring project invoices are sent out on time. Updating and researching systems and softwares that can enable team to work more efficiently. Software Advanced skills in using CAD software fluently, 2D and 3D Experience in PhotoShop, Indesign, SketchUp, and MS Office Experience Minimum of 6 years of experience in Hospitality Interior Design History of employment within the hospitality sector advantageous [bartending or floor staff, operations for example] Strong skills in Space Planning and Construction Drawings Experience in Interior Design, including concept development and design documentation, lighting design and styling Knowledge of FF&E selection (materials, finishes, detailing, and scheduling) Experienced in presenting designs to large rooms of people and managing clients and contractors You Self-confident and receptive to constructive feedback Ability to manage time, generate/manage schedules, and work flow of projects efficiently Quality experience dealing with contractors, sub-teams on site, including Architects and Engineers Excellent communication skills, including verbal, written, and visual. Exceptional attention to detail Ability to understand and generate plans creatively. Good communication skills & ability to present at a high level. Strong interpersonal skills, detail-oriented, and able to manage and coordinate multiple tasks simultaneously. Responsibilities Proactive about managing internal deadlines and standards of design Visualization and explanation of concepts to others Developing detailed designs and choosing materials Delivering design with a strong narrative linked to brand ideals Working in both 2D and 3D to communicate design intent Preparing visual packages for visual artists Managing the creative process on assigned spaces through to finished CGI Join the KAI Interiors Family If you are a motivated, driven, and a passionate individual with a keen eye for design and a desire to push boundaries, we want to hear from you. We want someone who is full of energy and eager to lead a team of designers and grow the business with us. At KAI Interiors, we value creativity, innovation, and a commitment to excellence. To apply, please submit your CV, portfolio and salary expectations to our info email. We look forward to welcoming you to our dynamic and forward-thinking team. Please note this position is office based in Hackney, London. Do not apply if you are looking for hybrid working. Thank you
Citadines Barbican is seeking a confident Night Receptionist to become part of our Front Office Team. Our properties operate 24/7. Night shifts are 11pm to 7.30am. Please note this is a part time position, 24 hours per week. You will report to the Front Office Manager, supporting towards providing our guests with memorable experiences of the city. As Night Receptionist, you will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Managing night operations by checking arrivals and departures reservations, missing bookings, payments, and any rate discrepancies Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that End of Day reports and night auditing sheets are completed to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Night Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Night Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Communication, Time Management, Customer Focus, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Problemm Solving, Team Work £16960.00 per annum Departamento: Recepción Sobre ti Idioma requerido: Inglés. La empresa At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment
Overview London Recruitment Services is currently recruiting on behalf of our client, a dynamic and fast-growing technology solutions provider based in London, for the position of Business Support Officer. This role is ideal for a highly organised and adaptable individual with a strong understanding of corporate operations and a keen interest in supporting technology-driven environments. The successful candidate will play a critical role in facilitating internal operations, ensuring the efficient flow of information across departments, and supporting the execution of strategic projects. Responsibilities: • Coordinate cross-functional support across technical, operational, and project teams to ensure seamless internal communication and execution, • Manage and optimise digital filing systems, CRM platforms, and workflow tools used in daily operations, • Support project managers and department leads with data consolidation, reporting, and resource allocation tracking, • Assist in the preparation of client documentation, internal briefs, and performance dashboards, • Maintain up-to-date records of compliance, procurement, and vendor engagement activities, • Liaise with internal teams (including development, product, and operations) to streamline support processes and resolve administrative bottlenecks, • Monitor and report on KPIs related to operational efficiency and departmental performance, • Support senior leadership in executing strategic initiatives through administrative, scheduling, and reporting functions, • Familiarity with tools such as Microsoft 365, Trello, Jira, Notion, or other workflow systems is highly desirable Requirement: • Proven experience in a corporate business support or operations role within a fast-paced, technology-driven environment, • Exceptional organisational skills with a strong ability to prioritise and manage multiple complex tasks simultaneously, • Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and familiarity with enterprise-level CRM and project management tools (e.g., Jira, Trello, Salesforce), • Strong analytical mindset with the ability to interpret data, prepare detailed reports, and support decision-making processes, • Excellent interpersonal and communication skills, capable of liaising effectively with senior management, technical teams, and external stakeholders, • Demonstrated ability to work independently and as part of a cross-functional team, with a proactive and solution-oriented approach, • A high degree of attention to detail, ensuring compliance with corporate policies, regulatory requirements, and quality standards, • Bachelor’s degree is required; equivalent professional experience may be considered, • Experience in vendor management, procurement processes, or contract administration is an advantage Benefits: • Competitive salary aligned with experience and visa requirements, • Visa sponsorship and compliance support, • Opportunity to work in a fast-growing technology environment, • Long-term career growth within the business support function Application Deadline: Applications will be evaluated continuously as they are received. Please ensure your submission by 24th September 2025. How to Apply: Interested candidates should apply through Indeed or send their CV and a short cover letter directly via London Recruitment Services. Please note: Only shortlisted applicants will be contacted