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BIM/Revit Manager: lead standards, drive Revit delivery, mentor team, boost efficiency. Your new company A building services / engineering consultancy working across mechanical, electrical and sustainable design based in Stockport, delivering full-scope engineering design, BIM/AutoCAD capability. Your new role • Lead Revit & BIM standards across projects, • Manage model coordination, • Implement BIM protocols (ISO 19650 etc.), • QA models + ensure compliance, • Train/mentor engineers & technicians, • Oversee Common Data Environment (CDE) and workflows, • Act as the digital lead across projectsWhat you'll need to succeed, • Strong Revit (MEP or multi-discipline) experience, • Background in building services / consultancy / architecture, • Experience leading BIM on projects (not just using it), • Ability to set standards, not just follow them, • 5-10+ years in design / BIM environmentsWhat you'll get in return, • Step up into ownership, • Career progression into leadership / Head of BIM / Digital Lead role, • More visibility to directors and clients, • Bonuses, • Promotion to Associate/Lead roles, • Variety of projects, • Friendly, close-knit team culture What you need to do now • Contact me directly - Roxanne.brooks@hays.com / 0161 236 4949 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4799561

6-month contract for an Architectural Project Manager with the potential to convert into permanent An opportunity has arisen for an Architectural Projects Manager to join a busy capital projects team, leading the architectural design and delivery of a varied portfolio of capital schemes. This role will suit a design-led professional who enjoys operating as the client lead, managing multidisciplinary consultants and ensuring high-quality, compliant design outcomes.You will take projects from early feasibility through to delivery, working across all RIBA stages, with a strong focus on design quality, statutory compliance, sustainability and value for money. Your new role • Lead the architectural design and project management of allocated capital projects from inception through to completion, • Act as client lead for early RIBA stages (0-4), including feasibility, options appraisals, design development and planning, • Manage and coordinate external design consultants to deliver integrated, compliant design solutions, • Prepare and review project briefs, specifications, drawings and technical information, • Ensure compliance with relevant legislation including Building Safety Act 2022, CDM 2015 and Building Regulations, • Monitor design-stage budgets, risks and change control, • Administer JCT/NEC contracts through design and construction stages, • Embed sustainability, accessibility and whole-life value principles into design solutions, • Provide professional advice to senior stakeholders and elected members as required What you'll need to succeed • Degree-level qualification in Architecture, Architectural Technology, Construction/Project Management or a related discipline, • Professional membership (e.g. RIBA, ARB, CIAT, CIOB, RICS), • Proven experience leading architectural design stages and managing external consultants, • Strong knowledge of the RIBA Plan of Work and statutory design frameworks, • Experience delivering capital projects through planning and building regulations, • Working knowledge of JCT/NEC contracts, • Strong stakeholder management and communication skills, • Experience working within complex, client-side or public-sector environments is highly advantageous What you'll get in return • A 6-month initial contract with potential to convert to a permanent role, • Competitive daily rate of £350 (in scope of IR35), • The opportunity to work on meaningful, design-led capital projects, • Exposure to senior stakeholders and strategic programmes, • Hybrid working arrangements (subject to project requirements) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4791903

Data Product Manager Platform / Data / HealthTech Around £500–£600/day – Inside IR35 Start: ASAP | Initial 3 months (likely extension or perm) We’re partnering with a global healthcare organisation undergoing a large-scale Azure data transformation, building a greenfield centralised data platform. As the Data Product Manager, you’ll own the vision, strategy, and delivery of the core data platform, working at the intersection of product, data, and engineering in a complex, regulated environment. What you’ll be doing: • Own the vision, strategy, and roadmap for the data platform, • Lead the build of a core data layer (ingestion, standardisation, access), • Define APIs, data contracts, and product boundaries, • Establish strong data governance, quality, and trust, • Engage senior stakeholders across business and technical teams, • Lead a cross-functional squad (engineering, data, design) Experience Required: • Strong product leadership in data/platform-led environments, • Proven experience delivering data platforms on Azure, • Experience defining product strategy and roadmaps end-to-end, • Deep understanding of data architecture, APIs, and system design, • Track record of building or scaling data products, • Experience in healthcare or related sectors (highly desirable) This is a true greenfield build, offering the opportunity to shape a core strategic data asset within a global organisation. Please apply directly and we will be in touch to provide more information!

SEO Manager Location: Remote - UK Based Only Experience: 5+ years Specialism: Technical SEO We’re looking for an experienced and technically driven SEO Manager to take ownership of SEO performance across a portfolio of websites and clients. If you live and breathe crawl errors, Core Web Vitals, and structured data, and you’re confident managing SEO strategy end-to-end this role could be a perfect fit. 🔍 Key Responsibilities • Lead and execute comprehensive technical SEO audits, • Develop and manage long-term SEO roadmaps and performance strategies, • Identify and resolve crawlability, indexing, and site architecture issues, • Work closely with developers to implement technical SEO fixes and improvements, • Monitor performance and create insightful, action-led reports, • Stay ahead of algorithm updates, industry changes, and SEO innovations, • Support junior SEO team members and act as a technical point of contact internally and with clients 🧰 Tools You’ll Use • Screaming Frog – advanced crawling and auditing, • SEMrush – performance tracking, keyword analysis, and audits, • Ahrefs – backlink insights, content gaps, and competitor research, • Google Search Console & GA4 ✅ What We’re Looking For • 3+ years of hands-on SEO experience, with a strong technical focus, • Proven experience delivering successful technical SEO strategies, • A solid understanding of HTML, JavaScript, schema markup, redirects, and page speed optimisation, • Strong analytical and problem-solving skills, • Ability to work independently and manage projects end-to-end, • Comfortable communicating technical insights to non-technical stakeholders

🚨 Senior Product Manager – Cybersecurity / AI Analytics 📍 Remote-first (UK) | Preference for candidates able to attend Manchester office occasionally 💰 £80,000–£95,000 + benefits We’re working with a fast-growing cybersecurity technology company building next-generation platforms focused on digital trust, automation and AI-driven analytics. Following strong growth across the UK and US markets, they’re looking for a Senior Product Manager to help shape the future of a cutting-edge platform at the intersection of cybersecurity, machine learning and agentic AI. This is a high-impact role working closely with technical leadership to define product strategy, lead execution, and bring new capabilities to market in an emerging product category. 🔹 What you’ll be doing: • Defining and executing product strategy across multiple platform offerings, • Leading the end-to-end product lifecycle from discovery through launch and optimisation, • Working closely with engineering, data science and commercial teams, • Engaging directly with customers to validate use cases and product direction, • Helping shape APIs, integrations and platform capabilities, • Supporting go-to-market initiatives alongside sales and marketing, • Using analytics, customer insight and market feedback to drive continuous improvement 🔹 What they’re looking for: • Experience building and scaling technical products in cybersecurity, analytics, SaaS or data platforms, • Strong understanding of APIs, ML/AI-driven products and platform architecture, • Proven experience delivering products with strong commercial outcomes, • Comfortable operating in fast-paced, high-growth environments, • A hands-on, collaborative approach with strong stakeholder management skills, • Ability to work through ambiguity and turn strategy into execution 🔹 What’s on offer: ✅ £85k–£90k salary ✅ Remote-first working ✅ Private medical insurance ✅ Enhanced pension contribution ✅ Life assurance ✅ 25 days holiday + birthday off ✅ Learning & development budget ✅ Genuine progression opportunities within a scaling tech business If you’re interested in helping build products in one of the most exciting areas of AI and cybersecurity, feel free to get in touch for a confidential conversation.

SEO Manager — Independent Digital Agency Location - Remote (UK-based) with monthly team meet-ups. Role Overview We’re looking for an experienced SEO Manager to lead organic search strategy across a portfolio of ecommerce and lead generation clients. This role is ideal for someone who thrives in an agency environment, enjoys working across multiple industries, and can balance strategic thinking with hands-on delivery. You’ll be responsible for planning and executing SEO campaigns that drive measurable growth in traffic, rankings, revenue, and leads. Working closely with content, development, paid media, and client services teams, you’ll help clients improve visibility across search engines while maintaining strong client relationships and commercial awareness. Key Responsibilities SEO Strategy & Delivery • Develop and execute SEO strategies for a range of clients across ecommerce and other sectors., • Conduct technical SEO audits and work with developers to implement fixes and improvements., • Lead keyword research, content gap analysis, competitor reviews, and search opportunity planning., • Optimise on-site SEO including metadata, internal linking, site architecture, and content recommendations., • Manage off-page SEO initiatives including digital PR, outreach, and backlink profile improvement., • Monitor algorithm updates and proactively adapt client strategies. Ecommerce SEO • Improve category, product, and faceted navigation performance for ecommerce clients., • Support SEO considerations for migrations, new site launches, and platform changes., • Work with merchandising and content teams to improve organic conversion performance., • Analyse organic revenue trends, product visibility, and customer search behaviour. Reporting & Analysis • Track and report on rankings, traffic, conversions, and revenue performance., • Build clear, actionable monthly reports and communicate insights to clients., • Use tools such as GA4, Search Console, Ahrefs/Semrush, Screaming Frog, and Looker Studio to identify opportunities and measure success., • Present recommendations and campaign updates confidently in client meetings. Client Management • Manage day-to-day SEO relationships with multiple clients simultaneously., • Translate technical SEO concepts into commercially focused recommendations., • Support upselling opportunities and contribute to client retention and growth., • Collaborate with account managers to ensure projects are delivered on time and within scope. Team Collaboration • Work closely with content writers, designers, developers, and paid media specialists., • Support junior team members through mentoring and knowledge sharing., • Contribute to internal process improvements and agency best practices. Skills & Experience Essential • 3+ years’ experience in SEO, ideally within a digital marketing agency., • Strong understanding of technical, on-page, and off-page SEO., • Experience managing multiple client accounts simultaneously., • Proven experience working with ecommerce websites and CMS platforms such as Shopify, WooCommerce, Magento, or BigCommerce., • Strong analytical skills with confidence interpreting SEO and GA4 data., • Excellent communication and presentation skills., • Experience using industry tools including:, • Google Analytics 4, • Google Search Console, • Screaming Frog, • Ahrefs, Semrush, or similar, • Looker Studio Desirable • Experience with international SEO and multilingual sites., • Familiarity with CRO principles and UX best practices., • Understanding of HTML, CSS, and JavaScript SEO considerations., • Experience supporting paid search or integrated digital campaigns., • Agency experience working across diverse sectors. What We’re Looking For • Organised and able to prioritise across multiple projects and deadlines., • Commercially minded with a focus on delivering measurable results., • Curious, proactive, and up to date with SEO trends and algorithm changes., • Comfortable working independently while collaborating as part of a wider agency team., • Someone who enjoys variety and solving different client challenges every day. Working Style • Fully remote role within the UK., • Monthly in-person meet-ups for collaboration, planning, and team socials., • Flexible working environment focused on outcomes and performance

SEO Director (Remote) Location: Remote (UK-based preferred) Experience: 7+ years Specialism: Technical SEO Salary: Up to £60,000 pa We’re looking for an experienced and technically driven SEO Manager to take ownership of SEO performance across a portfolio of websites and clients. If you live and breathe crawl errors, Core Web Vitals, and structured data—and you’re confident managing SEO strategy end-to-end—this role could be a perfect fit. This is a fully remote position, offering autonomy, flexibility, and the opportunity to work with a forward-thinking digital team. 🔍 Key Responsibilities • Lead and execute comprehensive technical SEO audits, • Develop and manage long-term SEO roadmaps and performance strategies, • Identify and resolve crawlability, indexing, and site architecture issues, • Work closely with developers to implement technical SEO fixes and improvements, • Monitor performance and create insightful, action-led reports, • Stay ahead of algorithm updates, industry changes, and SEO innovations, • Support junior SEO team members and act as a technical point of contact internally and with clients 🧰 Tools You’ll Use • Screaming Frog – advanced crawling and auditing, • SEMrush – performance tracking, keyword analysis, and audits, • Ahrefs – backlink insights, content gaps, and competitor research, • Google Search Console & GA4 ✅ What We’re Looking For • 3+ years of hands-on SEO experience, with a strong technical focus, • Proven experience delivering successful technical SEO strategies, • A solid understanding of HTML, JavaScript, schema markup, redirects, and page speed optimisation, • Strong analytical and problem-solving skills, • Ability to work independently and manage projects end-to-end, • Comfortable communicating technical insights to non-technical stakeholders

Digital Data Senior Manager, Data Governance, Data Architecture, Data Engineering, Azure, Fabric, Databricks, Manchester, Hybrid.Digital Data Consultant required to work for a highly ambitious and fast-growing Consulting function, based in Manchester on a hybrid basis.The expectation is to be in the

About the role If you want to make a difference working with the largest names in pharmaceuticals and at the frontier of pharmaceutical marketing and educational content generation, read on. Circuit Medical is transforming how pharmaceutical companies generate educational and marketing content. Our leading platform is already being used at numerous leading pharmaceutical companies. We’re looking for leading AI Engineers who can take real-world customer and market requirements and turn them into working, scalable products; fast. You’ll own the full journey from prototype to scalable, production-grade systems. The level of role e.g. Principal, Senior will be dependent on candidate experience. What we need Someone who is equally comfortable whiteboarding an agentic architecture, scaling prototypes, and shipping the code behind it. You live at the intersection of R&D and product delivery, and you’re motivated by building products and features that scale and demonstrate returns, and not just those that demo well. Your job · Translate customer and market requirements into AI-powered product features, swiftly moving from concept to working software · Design and build agentic architectures using LLMs: from single-agent workflows to multi-agent systems · Lead on R&D cycles: research new approaches, prototype rapidly, evaluate rigorously, and ship what works in a rapid timeframe · Build scalable, production-ready systems: not throwaway prototypes · Collaborate across product, engineering, and commercial teams to ensure what you build solves real problems · Ship improvements continuously, driven by data and user feedback You should be · Someone who can demonstrate experience with LLMs, AI agents, and agentic design patterns e.g. tool use, RAG, planning, orchestration · Able to translate requirements into clear technical direction, and then execute on it · Genuinely curious: you read papers, run experiments, and stay close to the frontier · Entrepreneurial: you treat each challenge as an opportunity to shine and are tenacious · Motivated by building unique, scalable products that demonstrate impact in a real-world setting · Resilient and comfortable operating with ambiguity; you don’t wait for perfect specs, but continuously ask questions and offer improvements · Independent and self-driven, and a strong collaborator · Driven by customer feedback and customer centricity · Able to demonstrate at least 5 years’ experience in similar roles Stack · Python, React, data engineering pipelines, implements evals to drive robust product performance understanding, API integrations, CI/CD, AWS cloud infrastructure experience · Bonus: experience deploying models in different languages, working to ISO27001 ISMS standards, experience with biotech/pharma This role isn’t for you if… · You need a fully defined roadmap before you start building · You prefer deep specialisation in one narrow area over breadth and ownership · You’re looking for a slow, predictable environment What we offer · Competitive salary and benefits · Opportunities for professional growth · Flexible work hours and remote work · Collaborative, inclusive work environment · Chance to work on cutting-edge AI technologies with real-world impact Selection process · Screening interview with HR · Introductory interview with hiring manager/technical exercise · Capability interview with CEO/team members About Circuit Medical Circuit Medical is a well-established, research-driven global consultancy and AI solutions provider, that maximises the value of medical affairs for the biopharmaceutical industry, supporting leading companies like AstraZeneca, Roche, and Takeda. We're expanding our digital offerings with products designed to enhance quality, efficiency, and performance for clients that ultimately help them to improve patient care. We thrive on curiosity, innovation, collaboration, and delivering high-quality work. We’re a small, fast-moving team that values curiosity, ownership, and shipping over talking. If you want high autonomy, meaningful problems, and the chance to shape products from the ground up then we’d love to hear how you can add to our welcoming and innovative team. We're an inclusive team that celebrates diverse backgrounds and perspectives, providing equal opportunities regardless of race, colour, religion, age, sex, sexual orientation, gender identity, national origin, or disability.

Data Platform Engineering Manager (Hands-On) Remote (UK/Europe) • Have you directly managed engineers (not just provided technical leadership)?, • Have you built or operated large-scale distributed data systems handling petabytes of data?, • Are you still comfortable being hands-on technically while leading a team? A leading AI research company is hiring a senior engineering leader to own and scale its internal data platform infrastructure. You’ll lead a team building distributed systems that support large-scale model training and experimentation workloads. This is not a pure management role. We are specifically looking for experienced engineering managers who still enjoy being deeply technical and working closely with systems, architecture, and code. Requirements • Strong distributed systems and data infrastructure background, • Experience managing high-performing engineering teams, • Strong systems fundamentals (databases, networking, concurrency, algorithms), • Experience operating large-scale production systems, • Hands-on technical capability alongside people leadership Nice to Have • ML infrastructure or model training platform experience, • Experience supporting research or experimentation environments, • Familiarity with high-throughput data pipelines

Software Engineering Manager 📍 Manchester – Hybrid (2 Days Per Week) 💰 Up to £85,000 + Bonus + Excellent Benefits A high-growth enterprise SaaS organisation is looking for a Software Engineering Manager to lead and develop multiple engineering teams working on large-scale, business-critical platforms used across international markets. This is not a “keep the lights on” management role. The business is investing heavily into modern engineering practices, platform evolution, AI adoption, and delivery maturity — and this hire will sit right at the centre of that journey. The environment is modern, collaborative, and engineering-led, with a genuine focus on quality, scalability, and empowering technical teams to do their best work. The Opportunity You’ll lead a team of circa 10–12 software engineers, helping shape engineering culture, delivery standards, technical direction, and team growth. The role would suit someone who genuinely enjoys leadership — coaching engineers, improving ways of working, driving performance, and creating an environment where strong engineers can thrive. You’ll work closely with Product, Architecture, QA, and senior leadership, helping bridge strategy with execution across multiple large-scale software initiatives. This is a highly visible role with genuine influence across engineering operations, delivery processes, tooling, hiring, and long-term technical improvement. What You’ll Be Doing • Leading, mentoring, and developing high-performing software engineering teams, • Driving modern engineering standards and continuous improvement initiatives, • Creating strong delivery cultures focused on collaboration, accountability, and quality, • Supporting engineers with career development, progression planning, and coaching, • Improving engineering effectiveness across tooling, process, and delivery, • Working closely with cross-functional stakeholders across Product and Programme functions, • Helping shape scalable, resilient software delivery practices, • Supporting technical decision-making and problem solving across teams, • Playing a key role in hiring, onboarding, and growing engineering capability What They’re Looking For • Proven experience leading software engineering teams in modern SaaS or enterprise technology environments, • Strong technical grounding with the ability to guide and challenge engineering teams credibly, • Experience driving engineering improvements across people, process, and technology, • Strong communication and stakeholder management skills, • Passion for team development, coaching, and building high-performance cultures, • Comfortable operating within Agile delivery environments, • Someone who enjoys balancing strategic leadership with hands-on operational impact Why This Opportunity Stands Out • Large-scale enterprise SaaS environment, • Significant investment into engineering and platform transformation, • Strong leadership visibility and influence, • Modern technology landscape and evolving architecture, • Genuine opportunity to shape engineering culture and standards, • High-performing technical environment without excessive bureaucracy, • Long-term career growth and progression potential, • Hybrid working with collaborative engineering teams onsite twice a week This is an excellent opportunity for an engineering leader who wants real impact, strong technical teams around them, and the chance to help shape the future direction of a growing technology organisation.

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our engineering organisation to meet that demand. Our engineering team includes experienced software engineers and PhD-level AI specialists, with strong ties to the University of Edinburgh, giving you access to exceptional expertise and opportunities for continuous learning as part of the day-to-day work. The role We're looking for a Lead Software Engineer to be the most senior technical voice in one of our product squads, working as a technical co-leader alongside the Engineering Manager. You'll own the squad's technical direction and engineering quality end to end, from architectural decision making and hands-on delivery, to mentoring engineers and shaping how we build across the organisation. This role demands genuine depth in AI. You'll be leading LLM powered feature development and setting the standard for how AI tooling amplifies the whole engineering process, combined with the full-stack and cloud-native chops to back it up. What you'll be doing • Setting technical direction for your squad. Owning architectural decisions, managing technical risk, and representing the engineering perspective at our Architecture Review Board, • Driving adoption of AI coding tools across the full SDLC, from planning and design through code review, testing, deployment and setting the bar for how the squad works, • Delivering production grade code across the full stack: Node.js or Python backends, event-driven AWS architecture, and React where the squad needs it, • Mentoring and growing engineers across AI and full-stack domains, through code reviews, design documents, and day-to-day pairing, • Collaborating with platform teams to consume shared capabilities and contribute reusable patterns back, not building one-off solutions when a platform component will do, • Ensuring everything we ship is compliant-by-design, auditable, and built to the standards expected of software in FCA regulated financial services What we're looking for • A seasoned engineer with 10+ years of experience, including meaningful time building and operating AI/ML systems in production, • Real technical leadership. You've set direction, made architectural calls, mentored others, and influenced how a team builds, not just what it ships, • Strong hands-on AI/LLM skills: prompt engineering, RAG, model evaluation and agent frameworks. You know how these work in production, not just in demos, • Deep expertise in Node.js, with solid experience in the other; comfortable switching contexts depending on what the problem needs, • Cloud-native development on AWS. Serverless, event-driven, Lambda, with an instinct for well designed, maintainable systems, • A genuine curiosity about where AI is going and the judgment to separate signal from noise when recommending what to adopt, • An instinct for building responsibly. You care about auditability, compliance, and the downstream impact of what you ship Why Aveni • You'll work at the frontier of applied AI in a domain where it actually matters, helping financial services firms serve their clients better and meet growing regulatory obligations, • AI-native engineering culture: we use AI tools seriously, across the full development process, and we're always looking to push further, • High impact from day one. As a Staff Engineer, your technical decisions will shape the product, the platform, and the engineers around you, • A talented, collaborative team building something genuinely novel, with the backing, the architecture, and the proprietary models to do it properly Benefits at Aveni What you’ll love • Remote-first working across the UK., • Work abroad policy for when you want a change of scenery., • Co-working spaces available if you want an office buzz sometimes., • 34 days holiday (including flexible bank holidays) and your birthday off., • Company-wide off-sites (yes, karaoke may happen)., • Optional Personal Development Plan., • Flexible benefits platform: you choose the benefits that matter most to you (not the company)., • Protection essentials, because we know they matter - Life Insurance, Income protection, critical illness cover, Pension (up to 5% matched employer contribution and optional increased contributions)., • Private health- and dental care for your peace of mind., • Potential share options, have a stake in what you’re building., • Enhanced family leave. Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We've built our business to ensure an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about technology and its ability to drive positive change for the future of financial services, we'd love to hear from you. Even if you don’t meet 100% of requirements, we’d like to hear from you anyway if you believe you’d fit in. Apply now to join us on our mission to transform the financial services industry through AI.

AI Product Owner (MCP / APIs / AI Workflows) Location: Remote (UK) Salary: £80,000 – £110,000 Neulinx have partnered with an award-winning global hospitality SaaS platform used by over 30,000 businesses worldwide, as they continue to scale their next generation AI and platform capability. This is a genuinely unique opportunity for a technical, AI-focused Product Owner who wants to sit at the intersection of product, engineering and AI architecture. The business is investing heavily in AI-driven workflows, MCP architecture and API-first product development, and they’re looking for someone who can lead product initiatives end-to-end while remaining hands-on technically. This is not a traditional Product Owner role focused purely on tickets and ceremonies. They want someone who can work closely with engineers, shape technical direction and actively contribute to how AI capability is built and deployed across the platform. The Opportunity You’ll work closely with engineering leadership, software engineers and senior stakeholders to drive AI-enabled product initiatives from concept through to delivery. A key part of the role involves helping evolve the company’s move towards a more fluid API and MCP-driven architecture, making it easier for third-party platforms and AI agents to consume and interact with company services and data. You’ll play a central role in: • Defining and owning AI-enabled product initiatives, • Building and shaping MCP server capability, • Working closely with engineers on APIs, integrations and technical delivery, • Translating business and product requirements into scalable technical solutions, • Driving communication between product, engineering and senior stakeholders, • Supporting AI workflow and semantic caching initiatives across the platform What They’re Looking For • Strong Product Owner / Product Manager experience within software or SaaS environments, • Hands-on experience building MCP servers OR strong experience with semantic caching Strong understanding of: • GraphQL, • REST APIs, • API architecture and integrations, • PostgreSQL / data structures, • Experience working closely with software engineers on highly technical products, • Understanding of AI workflows, LLM integrations or AI-enabled platforms, • Ability to lead product delivery end-to-end while remaining technically credible Why This Role • Opportunity to shape AI capability within a scaled global SaaS platform, • Highly technical, engineering-led environment, • Real ownership and visibility across product and platform initiatives, • Fully remote UK role with strong flexibility, • High-impact work at the intersection of AI, APIs and product strategy If you’re a technical AI Product Owner who enjoys working closely with engineers and wants to help shape how AI and MCP architecture are embedded into a live SaaS platform, this is well worth a conversation. Apply to this advert or reach out to Gareth at Neulinx directly.

Why Join Cotecna? Cotecna is a global leader in testing, inspection, and certification, operating in over 100 countries and enabling trade, compliance, and safety across complex international supply chains. The company is known for combining deep technical expertise with innovative digital solutions, helping governments and businesses operate with trust and transparency. Joining Cotecna means becoming part of a mission‑driven organization that values accountability, open communication, and making things happen. You’ll work with diverse teams across the world and play a pivotal role in strengthening the quality foundations that support Cotecna’s growth. About the Role As Head of Quality, reporting to the Chief Compliance Officer, you will lead Cotecna’s global quality strategy, ensuring the organization maintains the management systems, certifications, and accreditations that underpin its credibility and growth. You will drive continuous improvement, strengthen operational excellence, and embed quality culture across all business lines and regions. This is a high‑impact leadership role with global visibility and influence. Key Responsibilities Group Certifications & Accreditations • Lead and manage Cotecna’s ISO 9001 group certification and ISO 17020 group accreditation, including coordination with certification and accreditation bodies., • Ensure successful planning, execution, reporting, and closure of all ISO 17020 internal audits across the network., • Maintain and support additional accreditations such as ISO 17065 and FSC Chain of Custody. Quality Governance & Frameworks • Own and evolve the Cotecna Business Framework, ensuring its principles are understood and applied consistently across the organization., • Oversee the documentation architecture supporting the framework and validate its quality and alignment. Operational Quality Leadership • Provide expert support to Cotecna entities on ISO 9001, ISO 17020, ISO 17025, ISO 17065, and other management systems., • Support business lines in achieving new certifications and accreditations required for strategic growth., • Act as Quality Manager for Geneva HQ, ensuring internal audits, corrective actions, and management reviews are effectively executed. Internal Audit & Technical Governance • Contribute to global internal audit planning and technical governance audits., • Ensure non‑conformities and corrective actions are systematically followed up and closed. Sustainability & Chain of Custody • Oversee development and monitoring of sustainability KPIs related to environmental impact and supplier performance., • Serve as the FSC Management System Manager, responsible for establishing and maintaining the FSC Chain of Custody certification system. What You Bring Qualifications & Experience • University degree or minimum 5 years’ experience in quality management., • IRCA ISO 9001 QMS Lead Auditor certification preferred., • Strong knowledge of ISO 9001, ISO 17020, ISO 17065 (mandatory)., • Experience with ISO 17021, ISO 17025, or FSC Chain of Custody is an advantage., • Background in certification activities (management systems, product certification, etc.) is desirable. Skills & Competencies • Strong analytical mindset with excellent follow‑through., • Ability to work under pressure and adapt to changing priorities., • Excellent communication skills in English; French or Spanish is a plus., • Ability to engage effectively with all organizational levels, from operational teams to the CEO., • Project management capability., • Leadership competencies aligned with Cotecna’s values: Drives Results, Customer Focus, Collaboration, Business Insight, and Situational Adaptability.

Job Title:Snowflake/Dataops Data Engineer Technical Lead Department:Delivery Reporting to:Professional Services Manager About the role We are looking for a Client Technical Lead to join our delivery team ensure the technical standards and project approach are implemented in the best possible way. You will be providing daily supervision and mentoring of one or more the technical project team(s). This includes reviewing, maintaining or creating a System Architecture and maintaining close relationships with the Project Manager and Business Development and Account Manager. You will be contributing to Agile User-Story and Task grooming, estimations and sprint planning, technical delivery and retrospective reviews both commonly with and without direct Customer involvement. You will be drawing upon and contributing to Datalytyx General and Technology specific Delivery Guides to ensure that best practices approaches are maintained and common project dangers are avoided. You will be working within the 2-week sprints to get the best work from yourself and the technical team members and be committed to completing shared multi-client sprint deliverables. You will be proactively working to know your client’s business and technical needs and be looking for potential additional scope and opportunities that can become future opportunities to make Datalytyx and our Customers successful in our shared relationship. You spot potential engagement issues or blockers early on in planning and sprint execution and help our Project Manager(s) define mitigation steps to ensure joint delivery success. You’ll pro-actively work to build up knowledge of the business, including how our commercial and production teams work. Of course to get to know your colleagues and customers well, you’ll occasionally travel between our two offices and to customer sites. Who are we looking for We are looking for someone who is keen to join the team and learn about what we do. Someone comfortable working with technical staff and customer staff and be confident gathering and representing technical requirements and our resulting deliverables. You will be someone who thrives on working as part of a team to continuously improve quality, demonstrate an eye for detail and be a completer-finisher. We are looking for someone who the technical team can rely upon, demonstrates a positive can-do attitude. You might be a technical consultant who can grow within the role on simple client projects and learn demonstrate the above attributes on a daily basis. You will have a keen eye for the technology used and shape of a client engagement. You will be able to spot potential “broken windows” early on in client technical engagements. You enjoy making a difference to the products and integrations our customers are using. You will have a solid grounding in Computer Science, either from a formal education background or through experience in your career. You will have experience of Big Data Cloud technology, cloud and project/issue tracking systems (we use Jira). What you’ll be doing • Working with DataOps.live and Snowflake to deliver amazing analytic data solutions, • Work on agile projects, looking to deliver business value fast, • Reviewing, maintaining or creating a System Architecture, • Evangelise and contribute to Snowflake, Dataops, DBT best practice, • Daily supervision and mentoring of one or more the technical project team(s), • Contribute and participate in 4-eyes code promotion reviews of GIT Merge Requests, • Identifying and tracking Tasks to manage and resolve technical debt in the solution, • Maintaining close relationships with the Project Manager and Business Development and Account Manager, • Contributing to Agile User-Story and Task backlog grooming, • Participate and lead Team estimations, • Sprint planning, • Retrospective reviews Working with the Technical Data Engineers Technical Team deliverables and leading by example: • Creating project from templates and implementing 4-layer modern data architecture ELT data solutions, • Deliver CI/CD data pipelines, implementing a layered ELT data architecture, • Ingesting data from external sources such as Relational Databases, files, Kafka and other sources, • Writing data processing routines with languages such as python, • Collaborate with data source Subject Matter Experts (SME) to discover and understand the data, • Model and transform data using SQL and DBT, • Collaborate with colleagues in peer code reviews and pair programming sessions, • Creating example dashboards using visualisation/BI tools to enable customers to enhance and self-serve further visualisations, • Support and enable Data Science team(s), • Review and resolve data pipeline failures and data test failures, • Optimise and improve data pipelines, • Utilise Snowflake best practices and features to optimise credit usage and performance, • Work with Data Consumers to optimise queries and improve consumption of data Technical skills • A background in SQL and principles of data warehousing, • Snowflake design and engineering experience or certification in Snowpro Core, • Experience in data modelling and ELT, • Analytical and Structured approach to work, • A team player able to perform peer code reviews and provide constructive mentoring, • 5 years’ experience within Data & Analytics and DBT, • Desirable, • Experience of ETL design and dev, including Test-Driven development, • Deep understanding of relational as well as NoSQL data stores, methods and approaches (star and snowflake, dimensional modelling), • Experience of programming languages including Object-Oriented language (.Net. Java, C, Python), • GIT experience, • Good knowledge of DevOps / DataOps principles with working knowledge of Docker and Linux, • Hands on experience with DBT, • Expertise in Snowflake advanced concepts like setting up resource monitors, RBAC controls, virtual warehouse sizing, query performance tuning, • Expertise in deploying Snowflake features such as data sharing, • Experience with data security and data access controls and design, • Experience with AWS or Azure data storage and management technologies such as S3 and ADLS, • A track record of achievement and recognition within the IT industry as evidenced by significant promotion since leaving University, • A strong academic track record including the achievement of a good honours degree or equivalent, • Certification in Snowpro Advanced Architect or Snowpro Advanced Data Engineer

STAFF DEVSECOPS ENGINEER Location: Remote | Type: Contract About Newpage Solutions Newpage Solutions is a global digital health innovation company helping people live longer, healthier lives. We partner with life sciences organizations—including pharmaceutical, biotech, and healthcare leaders—to build transformative AI and data-driven technologies addressing real-world health challenges. From strategy and research to UX design and agile development, we deliver and validate impactful solutions using lean, human-centered practices. We are proud to be Great Place to Work® certified for three consecutive years, hold a top Glassdoor rating, and were named among the "Top 50 Most Promising Healthcare Solution Providers" by CIO Review. As a remote-first company, we foster creativity, continuous learning, and inclusivity, creating an environment where bold ideas thrive and make a measurable difference in people’s lives. Newpage looks for candidates who are invested in long-term impact. Applications with a pattern of frequent job changes may not align with the values we prioritize. Your Mission Newpage is hiring a Staff DevSecOps Engineer to lead the security engineering posture of a strategic engagement with a global top-tier pharmaceutical company. As the technical anchor for the account, you will define how secure software is built, shipped, and operated across the client's cloud estate — spanning AWS, Azure, and GCP workloads — from research and clinical data platforms through to commercial and supply-chain systems. The client's strategic direction leans on AWS, and depth there is a meaningful advantage. You will partner closely with the client's CISO organization, cloud platform team, application teams, and quality and compliance functions to embed security as code into every pipeline. This is a hands-on principal-level role for someone who thrives at the intersection of cloud-native engineering, regulatory rigor, and developer experience. What You’ll Do Set DevSecOps Strategy & Standards • Define and own the DevSecOps reference architecture across the client's cloud estate — landing zones, account/subscription vending, identity, secrets, network segmentation, and workload isolation patterns — applied consistently whether on AWS (preferred), Azure, or GCP., • Set the multi-year roadmap for shift-left security, supply-chain integrity, runtime protection, and continuous compliance evidence collection across regulated and non-regulated workloads., • Act as the senior technical voice in client steering committees, security architecture reviews, and audit readiness sessions; translate regulatory intent into engineering requirements that teams can implement., • Mentor and coach Newpage and client engineers; raise the bar on secure coding, threat modeling, and incident response across the account. Engineer Security Into the Cloud Estate • Design and operate hardened, multi-account or multi-subscription landing zones — AWS Control Tower / Organizations / SCPs / Identity Center (preferred), Azure Landing Zones / Management Groups / Policy, or GCP Organization Policy / Folders — with guardrails enforced as code., • Build paved-road CI/CD pipelines (GitHub Actions, GitLab CI, AWS CodePipeline, Azure DevOps, or Jenkins) with integrated SAST, DAST, SCA, secrets scanning, IaC scanning, container scanning, and SBOM generation., • Implement policy-as-code using OPA/Rego, Checkov, and cloud-native equivalents (AWS Config Rules / CloudFormation Guard, Azure Policy, GCP Organization Policy); enforce at pull-request time and in production., • Operationalize cloud-native security services end-to-end — AWS GuardDuty / Security Hub / Macie / Inspector / IAM Access Analyzer / KMS / Secrets Manager / WAF (primary), with working knowledge of Microsoft Defender for Cloud / Sentinel and GCP Security Command Center., • Lead Kubernetes and container security across managed offerings (EKS preferred; AKS, GKE accepted), including admission control, image signing (Sigstore/Cosign), runtime threat detection (Falco or equivalent), and Pod Security Standards enforcement., • Drive supply-chain security to SLSA-aligned maturity: signed builds, attested artifacts, dependency provenance, and verified deploys. Own Regulated & Pharma-Specific Controls • Engineer controls that satisfy GxP, 21 CFR Part 11, Annex 11, HIPAA, GDPR, and the client's global information security standards — without slowing delivery teams down., • Design continuous compliance evidence pipelines that auto-generate audit artifacts for FDA, EMA, and internal QA inspections, replacing manual screenshotting and ticket-based attestations., • Partner with Computer System Validation (CSV) and Computer Software Assurance (CSA) teams to align DevSecOps tooling with validated-state expectations for clinical, manufacturing, and pharmacovigilance systems., • Champion data protection for sensitive scientific IP, clinical trial data, and patient-adjacent datasets — tokenization, encryption strategy, and least-privilege access across cloud data services (e.g., S3 / Redshift / RDS / Lake Formation on AWS, or equivalents on Azure and GCP). Drive Detection, Response & Resilience • Engineer detection-as-code and response automation in collaboration with the client SOC; tune findings, suppress noise, and ensure every signal is actionable., • Run blameless postmortems for security incidents and near-misses; convert lessons into durable engineering improvements., • Establish security SLOs and meaningful metrics — mean time to remediate, control coverage, drift, and developer-impacting friction. Influence Across Client and Practice • Build trust with the client's senior security, platform, and quality leadership; become the person they call before launching a new initiative., • Contribute to Newpage's internal DevSecOps practice: reusable accelerators, case studies, hiring loops, and the next generation of senior engineers across the company. What You Bring • 8+ years of professional experience in security engineering, platform engineering, or SRE, with at least 4 years leading DevSecOps initiatives at scale., • Deep, current expertise with at least one major public cloud at production scale — AWS is strongly preferred (you have personally designed and operated multi-account environments with 50+ accounts); Azure or GCP at equivalent depth will be considered., • Working familiarity with at least one additional cloud beyond your primary — enough to design controls that translate cleanly across providers., • Strong hands-on coding skills in at least one of Python, Go, or TypeScript, and fluency in infrastructure-as-code with Terraform (cloud-agnostic mastery preferred; CDK, Bicep, or Pulumi also welcome)., • Demonstrable experience embedding security into CI/CD pipelines and developer workflows for engineering organizations of 200+ developers., • Working knowledge of Kubernetes security on at least one managed offering (EKS preferred; AKS or GKE accepted) — including network policy, admission control, and supply-chain controls., • Track record of operating in a regulated industry — pharma, healthcare, financial services, or critical infrastructure — and translating compliance frameworks into engineering controls., • Excellent written and verbal communication skills; comfortable presenting to a client CISO one day and pairing with a junior engineer the next., • Nice to have Direct experience with pharma or life-sciences workloads: GxP, 21 CFR Part 11, Annex 11, CSV/CSA, pharmacovigilance systems, or clinical data platforms., • Nice to have Exposure to threat modeling frameworks (STRIDE, PASTA), MITRE ATT&CK, and threat-informed defense., • Nice to have Experience with policy-as-code (OPA/Rego, Cedar) and continuous compliance platforms (Wiz, Prisma Cloud, Orca, Drata, Vanta) at enterprise scale., • Nice to have Hands-on with secret management (HashiCorp Vault, AWS Secrets Manager, Azure Key Vault, or GCP Secret Manager) and zero-trust networking patterns., • Nice to have Relevant certifications such as AWS Security Specialty (preferred), Azure Security Engineer Associate, Google Professional Cloud Security Engineer, CISSP, CCSP, OSCP, or GIAC GCSA — credentials are a signal, not a substitute for evidence., • Nice to have Familiarity with AI/ML pipeline security and the emerging risks around generative AI in regulated environments. What We Offer At Newpage, we’re building a company that works smart and grows with agility—where driven individuals come together to do work that matters. We offer: • Flexible, remote-first work – Choose where you work best while staying connected to a global, collaborative team., • A people-first culture – Supportive peers, open communication, and a strong sense of belonging., • Smart, purposeful collaboration – Work with talented colleagues to create technologies that solve meaningful business challenges., • Balance that lasts – We respect your time and support a healthy integration of work and life., • Room to grow – Opportunities for learning, leadership, and career development, shaped around you., • Meaningful rewards – Competitive compensation that recognizes both contribution and potential. Ready to Apply? Let’s build the future of health together. Apply below or reach out to Bhavik.rathod@newpage.io with any questions.

🌟 Technical Services Manager – Cloud & Infrastructure (Hybrid) Department: Managed Services Reports To: Services Director We’re looking for a highly experienced Technical Services Manager with deep Azure cloud expertise to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms, ensuring stability, security, and long-term value from cloud investments. 🔑 Key Responsibilities • Provide leadership and governance for the 2nd/3rd Line Infrastructure & Cloud Team, ensuring strong performance, capability development, and engagement., • Act as a senior escalation point for complex infrastructure and Azure cloud-related incidents, ensuring rapid and effective resolution., • Own and drive Azure cloud services, including IaaS, PaaS, and hybrid environments, within a managed services framework., • Lead and support Azure migration initiatives, including assessment, planning, execution, and post-migration optimisation., • Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives., • Ensure all infrastructure and Azure cloud services are secure, resilient, compliant, and aligned to customer strategy., • Build strong relationships with the customer’s IT leadership, acting as their trusted advisor on Azure cloud strategy, roadmaps, and future-state architecture., • Oversee SLA/OLA performance for infrastructure and Azure managed services, ensuring KPIs and contractual commitments are met., • Support and mentor team members, fostering deep Azure capability, technical excellence, and career growth., • Ensure compliance with policies, regulatory requirements, and ISO standards (ISO 27001, ISO 9001)., • Collaborate with Service Delivery, Transition, and Technical Account Management to ensure smooth onboarding of cloud services and migrations into BAU support., • Produce service performance reports and lead technical and cloud service reviews with the customer. 📌 What You’ll Be Doing • Own the technical and cloud relationship with the customer for Infrastructure and Azure Managed Services., • Provide expert input into Azure architecture, landing zones, governance, and cloud operating models., • Shape cloud roadmaps, transformation programmes, and future-state designs aligned to business outcomes., • Champion cloud best practices, including automation (IaC), resilience, security-by-design, and scalability., • Participate in Change Approval Boards (CAB), risk assessments, and cloud governance forums., • Oversee proactive monitoring, patching, capacity management, backup, DR, and vulnerability remediation across Azure and hybrid environments., • Represent our managed service business with professionalism, clearly demonstrating ongoing cloud value, optimisation, and innovation., • Contribute to the design of new Azure managed services offerings and advise customers on adoption opportunities. ✅ About You • Proven leadership experience within an Infrastructure, Cloud, or Technical Services environment., • Strong Azure cloud expertise is essential, including:, • Azure IaaS/PaaS, • Azure networking, security, and identity, • Azure migration strategies and tooling, • Hybrid and multi-cloud environments, • Azure managed services and operational best practices, • Strong technical background with the ability to advise on complex cloud and infrastructure solutions., • Experience acting as a trusted advisor to senior stakeholders on cloud strategy and transformation., • Passionate about cloud modernisation, service improvement, automation, and cost optimisation., • Strong knowledge of compliance standards such as ISO 27001 and ISO 9001. 🌱 Our Commitment to You We’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to build an environment where everyone feels respected, valued, and able to succeed. Not sure you meet every single requirement? People from underrepresented groups may be less likely to apply unless they meet every qualification. At Ultima, we’re committed to building a diverse and inclusive workplace, so even if your experience doesn’t align perfectly, we encourage you to apply. You might be exactly who we’re looking for. Apply now, or reach out to our Talent team if you have any questions — we’re always happy to chat about how we can make work, work for you.

Cue is a modern customer service chat software company. Our Live Chat, Chatbot and Broadcast products help businesses to provide customer support at scale across WhatsApp, Messenger, Web chat, email and Telegram. We are growing rapidly and are now expanding into the international market on our journey to become an international market leader. We're looking for deeply experienced engineers to join our team in a role that's genuinely new: designing and architecting backend systems, then directing AI agents to build them, and critically verifying the results. This isn't a traditional coding role. You'll spend your time understanding problems, designing solutions, writing specs, and working with AI tooling to bring those solutions to life — fast. The catch: you need the hard-won experience to know when the AI gets it wrong. That means you've built and operated real systems, dealt with real failures, and developed the instinct for what "right" looks like. What you'll do • Architect backend services and distributed systems from first principles, • Write clear design specs and technical proposals, • Use AI agents and tooling to accelerate implementation, • Review and verify AI-generated code and architecture with a critical eye, • Own systems end-to-end: from problem definition through production operation, • Collaborate with the team to evolve our engineering practices as AI tooling matures What you bring • Significant experience designing and operating microservices architectures in production, • Strong Linux, networking, and infrastructure fundamentals (SRE/platform background ideal), • Hands-on experience with containers, Kubernetes, CI/CD, and observability, • Fluency reading and writing code — you don't need to be the fastest coder, but you need to understand code deeply, • Active use of AI coding tools and LLM-based workflows, • The confidence and experience to challenge AI output when it doesn't meet the bar, • A track record of owning projects from conception through production, • A collaborative working style — you enjoy designing in the open, sharing early ideas, and building on other people's thinking, • Genuine curiosity — you explore problems because you want to understand them, not just close tickets Our stack You don't need to have used all of this, but this is the world you'll be working in — and the closer your experience, the better your instincts will serve you: • Infrastructure: AWS (multi-account), Terraform + Terragrunt, Atlantis for automated deployment, • Compute: EKS with Karpenter autoscaling, ECS Fargate, Lambda, • Messaging & streaming: Kafka (MSK), SQS (standard + FIFO) with dead letter queues, • Data: Aurora Serverless v2 (PostgreSQL), Elasticsearch, Redis (ElastiCache), InfluxDB, • Networking: Traefik ingress with NLBs, ExternalDNS, cert-manager, Route53, CloudFront, VPC peering, • Security: GuardDuty, Security Hub, Elasticsearch SIEM, CrowdSec WAF, Firezone (Zero Trust), • Observability: Grafana, CloudWatch, Fluent Bit, Goldilocks, • CI/CD: ArgoCD, GitHub Actions (OIDC), Atlantis What we value over credentials We don't care about your degree, which languages you've used, or whether you can invert a binary tree on a whiteboard. We care that you've built things that worked, fixed things that broke, and learned from both. This role is a great fit if you... • Have been the person responsible when production breaks at 3am, • Have strong opinions about system design, backed by experience, • Are excited about AI as a tool, but not naive about its limitations, • Want to spend more time thinking and designing, and less time in an IDE, • Take ownership instinctively — you don't wait to be told, • Have war stories from production Kubernetes — OOMKills, node scaling failures, networking mysteries, • Know what it feels like when a Kafka consumer falls behind or a dead letter queue starts filling up, • Have stared at a database failover and understood why connections didn't recover, • Have debugged a problem that started at the load balancer and ended at a misconfigured secret three layers deep, • Understand that the interesting failures always cross boundaries between systems, • Believe the best architecture comes from discussion, not isolation, • Enjoy pairing, whiteboarding, and poking holes in each other's designs — and having yours poked at in return, • Get energy from working with good people, not just from solving hard problems alone How we work We're a small team with high standards. Every engineer here carries real ownership — there's no hiding behind process, and no waiting for someone else to pick something up. We don't work long hours, but we work hard ones. When you're on, you're focused, making decisions, and shipping. We expect you to unblock yourself, ask for help when it's genuinely needed, and take responsibility for outcomes. We design together, review each other's work honestly, and assume good intent. If you're the type of engineer who thrives when surrounded by peers who challenge and support you in equal measure — and who does their best work when trusted with real responsibility — you'll fit right in. This isn't for everyone, and that's fine. If you want well-defined swim lanes and a ticket queue, we're not the right team. If you want ownership, pace, and the satisfaction of seeing your decisions running in production — we are.

Information about the Organization: Eruditus and its sister company Emeritus provide Private Online Courses (SPOCs) to students all over the world. We have partnered with top schools across the globe, such as Columbia Business School, The Tuck School of Business at Dartmouth, MIT, Wharton, London Business School, Cambridge, and UC Berkeley Haas School of Business, to provide condensed, intense, practical, and convenient programs, which can either be conducted completely or partially online. EMERITUS enables working professionals who cannot enroll into full-time courses to access a top-tier, affordable education that will give them the skills needed to be the business leaders of tomorrow. The Emeritus and Eruditus global team include 1,000+ employees located in the US, Dubai, Mexico, India, China, and Singapore. Information about the Learning Facilitator role: Emeritus is seeking a Program Facilitator in RAG and Context Engineering: Designing and Building Production-Grade AI Systems for MIT xPRO. The Program Facilitator should function as both: a technical subject matter expert (SME), and a learning support partner capable of helping learners apply complex concepts in practice, through the 8-week online program. The facilitator must have industry experience and demonstrated knowledge of the course subject area; They will guide learners through complex topics, requiring significantly more than general familiarity with AI tools. The Facilitator should have hands-on experience building or working with retrieval-aware AI systems and enough practical depth to support live labs, troubleshoot learner challenges, and guide architectural reasoning throughout the program This is a great role for someone who wants work flexibility and the chance to diversify their resume with consultancy and teaching experience. This is an independent contractor position in a remote setting. Key Responsibilities of the Program Facilitator include but are not limited to: • Facilitate weekly office hours and moderate required discussion boards., • Facilitate lab sessions weekly., • Moderate and guide learner engagement during faculty live sessions., • Support learners in synthesizing live session content delivered by the faculty (e.g., AI tools in cybercrime, GRC frameworks, deepfake detection)., • Assist with capstone assignment challenges., • Collaborate with academic delivery managers to improve engagement and comprehension., • Monitor learner progress and provide support or escalation as needed. Qualifications for the role: • 10+ years of extensive work experience as an Applied AI Consultant, Solutions Architect, Developer Educator, Technical Product Manager, Search/Retrieval Engineer or AI/ML Bootcamp Instructor., • A bachelor’s degree is required; plus, a master’s degree is preferred in one of the following fields: engineering, artificial intelligence, machine learning or any related fields., • Hands-on experience building or experimenting with Retrieval-Augmented Generation (RAG) systems., • Experience working with LLM APIs (e.g., OpenAI, Anthropic, OpenRouter, Gemini)., • Experience implementing or testing AI-powered applications., • Familiarity with vector databases, embeddings, semantic search, and retrieval workflows., • Experience evaluating LLM outputs and diagnosing system failures., • Experience supporting technical learners in applied or project-based environments., • Solid experience with Large Language Models (LLMs) how they work conceptually, limitations, prompt engineering strategies, context windows and tokenization and trade-offs across different model providers., • Solid experience with Retrieval-Augmented Generation (RAG), RAG architecture, retrieval pipelines, chunking strategies, embeddings, vector search, hybrid retrieval, reranking and retrieval quality trade-offs., • Solid experience with Evaluation and System Diagnosis, evaluation frameworks, benchmarking approaches, qualitative and quantitative evaluation, retrieval metrics, output quality assessment, failure analysis, and iterative system improvement., • Solid experience with Agentic and Tool-Based Systems, AI agents, orchestration concepts, tool calling, memory systems, retrieval-aware agents, and multi-step workflows., • Strong knowledge with APIs and Technical Workflow Support, API-based workflows, Python notebooks/scripts, environment setup, debugging common technical issues, JSON structures, and reading technical documentation., • Experience supporting executive or mid-career professionals in continuing education is highly preferred., • Excellent communication, facilitation and interpersonal skills with an ability to listen effectively, respond appropriately, and maintain a mutual comfort level while working with a diverse population., • Ability to translate technical content into actionable insights., • Empathetic and learner-centered approach., • Comfortable in an online environment, navigating LMS platforms (Canvas), Zoom, Slack, or similar environments., • Strong organizational and time-management skills to manage weekly cycles of engagement and support. Program Description and Context: The RAG and Context Engineering: Designing and Building Production-Grade AI Systems program from MIT xPRO is an eight-week learning journey that equips participants to design, evaluate, and deploy retrieval-aware large language model (LLM) systems that perform reliably in real-world environments. In eight weeks, this program will provide participants with expertise in evaluation discipline, system auditing, retrieval-augmented generation (RAG) design, and the core principles that determine whether LLM systems succeed or fail in production. • Duration: 8 weeks (estimated learner commitment: 4–5 hours/week)., • Structure: Blend of asynchronous Canvas activities and live Zoom sessions., • Target Audience: Mid- to senior-level professionals and technical leaders seeking to build end‑to‑end RAG and LLM systems. Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal or state laws.

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Type: Permanent - Full TimeSalary: 38,690 - 44,255 per annumClosing Date: Wednesday, 10th June 2026 We are seeking an experienced and strategic Network Manager to lead and develop its Group-wide network and connectivity services. Reporting to the Executive Director of IT & Transformation, you will take ownership of LAN, WAN, wireless, firewall and telephony services across multiple campuses, ensuring secure, resilient and high-performing infrastructure that supports teaching and business operations. You will act as the design authority for network architecture, oversee network-layer cyber security controls, lead incident management, and drive continuous improvement. The role includes line management of networking staff, ownership of supplier contracts and SLAs, and contribution to infrastructure investment planning. You will have strong enterprise networking experience (multi-site), including firewalls, switching, routing, wireless, WAN technologies and network security principles, alongside proven leadership capability.) Responsibilities of this role include; • Define and own the College Group network strategy, aligned to digital transformation and cyber security objective, • Lead the network security posture in conjunction with cybersecurity, • Manage third-party vendors, ISPs, and support partners, • Line manage and develop network and infrastructure staff What we are looking for; • Possess a CCNA/CCNP (or equivalent experience), • IT related Degree or relevant professional experience, • Networking fundamentals CCNA/CCNP or equivalent experience, • Experience of current Microsoft environments, OS & infrastructure element Loughborough College Group is formed of Brooksby College, Loughborough College, Stephenson College and IGNITE Performing Arts. We have a vast curriculum across campuss offering challenging and engaging learning experiences for our students. We are and have consistently invested in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources. Loughborough College Group is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of the college. We are proud to have achieved the Investor in Diversity award and w e actively encourage applications from individuals who are currently under-represented and from all areas of the community. Alongside this, we are a disability confident employer, and we welcome everyone to consider becoming a part of our journey. As well as our commitment to your professional and personal development, we also offer a generous benefits package including: • Cycle-to-work scheme, • On-site parking, • Access to healthcare scheme, • Subsided nursery fees, • Up to 37 days annual leave per year, • Additional annual leave available, • Generous Maternity/Paternity pay, • Fantastic CPD and inclusive resources for development, • Well-being hours, • Opportunities of volunteering within local community and charities We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to support with mental health and wellbeing for staff from different backgrounds. The successful candidate will be employed by The Leicestershire College a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at one of the campus of Loughborough College Group. Kindly be advised that we are unable to provide skilled worker sponsorship for this position. Applicants must have the right to work in the country without the need for sponsorship. Loughborough College Group is committed to safeguarding and promoting the welfare of all students and expects all staff to share this commitment. Please note, all applicants will be subject to an enhanced DBS check. If you require any support to apply for this job, please email

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Drive enterprise architecture governance to ensure alignment with principles, standards, and target‑state architectures, maintaining architectural consistency and control. Your responsibilities as an Enterprise Architect Manager will include:. Bring a strong blend of consulting, enterprise archite

AI Engineers & Technical AI Leaders Manchester | Hybrid We're supporting a major consulting and technology organisation delivering AI and data transformation programmes across Financial Services and Banking The focus is applied AI engineering, building production grade AI solutions across banking, risk, fraud, automation and enterprise platforms. Hiring across multiple levels, from Engineers through to senior technical leadership. What you'll be doing Building AI-enabled platforms and intelligent workflows Working with LLMs, RAG pipelines and embedding models Developing scalable backend services and AI integrations Collaborating across engineering, architecture and business teams Supporting AI deployment, governance and operational rollout Environment Python, SQL LLMs, prompt engineering, fine-tuning, RAG LangChain, LangGraph, Agent frameworks Vector databases, FastAPI, APIs AWS, Azure, GCP or Databricks CI/CD, MLOps and LLMOps Requirements Strong software or data engineering foundations Experience delivering AI or AI-enabled solutions Exposure to cloud and modern data platforms Financial Services or regulated industry experience essential Strong communication and stakeholder skills Open to candidates from Engineer through to Senior Manager level. If you're open to a confidential conversation about the market, please message me directly. #AI #ArtificialIntelligence #LLM #RAG #AgenticAI #Python #DataEngineering #MLOps #Banking #FinancialServices #LondonTech #ManchesterTech #ScotlandTech

AI Solution Architects & Technical AI Leaders Manchester | Hybrid We're supporting a major consulting and technology organisation delivering enterprise AI and data transformation programmes across Financial Services. The focus is designing scalable AI architectures that move beyond proof of concept into secure, production-grade deployment across banking environments. Hiring across multiple levels, from Solution Architects through to senior technical leadership. What you'll be doing Designing AI and GenAI architecture strategies and roadmaps Building scalable AI/ML and Agentic AI platforms Working across LLMs, RAG, embeddings and semantic search Supporting AI deployment, governance and integration patterns Collaborating with engineering, data, DevOps and business teams Advising clients on AI platform capability and implementation strategy Environment Python LLMs, prompt engineering, fine-tuning, RAG LangChain, LangGraph, Agent frameworks Vector databases and semantic search MLOps and LLMOps AWS, Azure, GCP, Databricks Containerisation, Kubernetes and GPU infrastructure Requirements Experience designing enterprise AI or ML architectures Strong understanding of cloud and modern data platforms Exposure to scalable AI deployment and integration patterns Financial Services or regulated industry experience essential Strong stakeholder engagement and communication skills Open to candidates from Manager through to Associate Director level. If you're open to a confidential conversation about the AI architecture market, please message me directly. #AI #GenAI #AISolutions #SolutionArchitect #LLM #RAG #AgenticAI #MLOps #LLMOps #CloudArchitecture #Banking #FinancialServices #LondonTech #ManchesterTech #ScotlandTech TPBN1_UKTJ

Data & AI Delivery Consultant Manchester Hybrid We're supporting a major consulting and technology organisation delivering large-scale Data and AI transformation programmes across Financial Services. The focus is leading complex delivery programmes across data, AI, governance, transformation and enterprise change within banking environments. Hiring across multiple levels, from Delivery Managers through to senior leadership. What you'll be doing Leading large-scale data and AI transformation programmes Managing cross-functional delivery teams across business and technology Supporting implementation, remediation and advisory projects Working closely with senior stakeholders and client leadership Translating technical requirements into business outcomes Driving programme delivery across modern data environments Environment Azure, AWS, GCP Databricks, Snowflake, Power BI Python, SQL Jira, Confluence, Agile/SaFe Modern data architecture and governance environments Requirements Experience delivering large-scale data or AI programmes Strong stakeholder and programme leadership capability Experience across Banking or regulated Financial Services Understanding of modern data platforms and AI transformation Strong communication, delivery and consulting skills Open to candidates from Manager through to Associate Director level. If you're open to a confidential conversation about the Data & AI delivery market, please message me directly. #Data #AI #DataTransformation #AIDelivery #ProgrammeManagement #DataGovernance #Banking #FinancialServices #Databricks #Snowflake #Cloud #LondonTech #ManchesterTech #ScotlandTech TPBN1_UKTJ

Engineering Manager £100K Adria Solutions has an exciting opportunity for an experienced Engineering Manager to join our growing client. This role is ideal for a hands-on technology leader who enjoys building high-performing engineering teams while driving the delivery of scalable, high-quality software solutions within a fast-paced Agile environment. As Engineering Manager, you will combine strong technical expertise with people leadership, mentoring, and delivery management skills. You will play a key role in shaping engineering standards, supporting team growth, and ensuring successful product delivery as the business continues to scale. We are looking for candidates with a strong background in Java,Go, Python. You will be passionate about engineering best practices, team development, and continuous improvement. The Engineering Manager will be responsible for: Leading and mentoring a team of software engineers within an Agile delivery environment Supporting the development and delivery of scalable software solutions Driving engineering best practices, code quality, and continuous improvement initiatives Collaborating with Product, Architecture, and wider business stakeholders Supporting existing systems while helping deliver new platform capabilities Coaching and developing engineers through mentoring, reviews, and technical leadership Managing delivery priorities and helping remove blockers for the team The Engineering Manager will have: Strong software engineering background in C#, Java, Python, or Go Previous experience leading or managing engineering teams Experience working with cloud platforms such as AWS Knowledge of Infrastructure as Code tools such as Terraform Experience with TDD and automated testing practices Strong stakeholder management and communication skills A collaborative leadership style with the ability to motivate and develop teams Experience working with distributed or remote teams would be beneficial Good experience with AI Benefits for the Engineering Manager: Hybrid working 3 day office / 2 days remote Childcare Vouchers 28days holiday + your birthday off Interested? Please Click Apply Now!Engineering Manager £100K TPBN1_UKTJ

Prestigious opportunity with a world leading Global Investment Management company for a Technical Lead for our Applications Engineering - Marketing Technology area. Key to the development and running of the European websites, onboarding and servicing of our professional investors, we are inviting you to join our success story, based in our Manchester office 3 days a week. As our Technical Lead, you will work with exciting and leading technologies within a microservice architecture including Angular, Node JS, HTML, JavaScript, Java, CSS and infrastructure on Amazon Web Services (AWS), CI/CD best practices and an incline towards test driven development (TDD). You will be responsible for:- Providing expert level technical direction for complex MarTech projects involving AEM, AEP, Adobe Target, and related integrations. Leading design, development, and implementation efforts across multiple platforms. Leading services and direction, providing technical expertise and completing complex development, design, implementation, architecture design specification, and maintenance activities. Ensuring the viability of IT deliverables. Identifying potential solutions and approving technical solutions proposed by team members. Working closely with marketing teams, consultants, and technology partners to deliver scalable solutions. Creating and maintaining detailed technical documentation, including architecture diagrams, integration guides, and operational procedures. Ensure documentation is clear, accurate, and accessible Identifying opportunities to enhance marketing technology capabilities through new tools, methodologies, and automation Conducting code reviews, testing, and validation to ensure functionality, security, and compliance with IT and Information Security policies If you possess a combination of the following skills, then LETS TALK! Full stack development background with Java, JavaScript, HTML, CSS, SQL and modern frameworks Familiarity with microservice architecture, API design, and integration patterns Knowledge of AWS services and cloud-based deployment models Strong understanding of CI/CD pipelines (GitHub), OOP/SOLID, Agile methodologies, and test-driven development Excellent documentation skills and ability to create clear technical standards Preferred expertise in Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), and Adobe Target Preferred experience in Python programming language Strong analytical, verbal, and written communication skills Ability to lead cross-functional teams and manage multiple priorities effectively In return, you will be rewarded with an enviable working environment in our luxurious City Centre office, an extensive benefits package encompassing a 25% bonus and partnership payment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

AI Solution Architect - Senior Manager/Associate Director | Capital Markets Location: Manchester Working pattern: Hybrid Salary: Compensation aligned to experience and seniority Ref: J13119 Senior AI Solution Architects are required to support the design, implementation and scaling of advanced AI solutions within financial services and capital markets environments. This role would suit an experienced professional with a strong background in AI, cloud and data architecture, with experience designing enterprise AI solutions and translating business requirements into scalable technical architectures. You will play a key role in shaping AI architecture strategy, leading technical teams and supporting organisations as they move from strategy and experimentation through to enterprise deployment. You will work closely with AI Engineers, Data Scientists, Enterprise Architects, MLOps teams, business stakeholders and senior leadership to design, deliver and scale AI solutions that drive measurable business outcomes. Key responsibilities: Translating business objectives into AI architecture strategies, roadmaps and scalable solution designs Designing and implementing end to end AI and ML architectures across enterprise environments Defining scalable, performant and cost optimised deployment patterns across cloud, containerised and GPU enabled environments Supporting AI implementation programmes from proof of concept through to enterprise deployment and optimisation Evaluating and selecting technologies across open source and commercial platforms Designing and integrating AI solutions into existing enterprise systems and applications Working with AI Engineers, Data Scientists and technical teams to support AI delivery and scaling initiatives Supporting AI governance, security, risk and regulatory considerations throughout the delivery lifecycle Supporting architecture governance, technical review boards and design authorities Building relationships with technical and business stakeholders across large scale transformation programmes Producing solution design documentation, implementation plans and technical proposals Providing technical leadership and mentoring within multidisciplinary teams Experience Required: Experience designing AI, ML or modern data architectures within enterprise environments Strong understanding of cloud platforms such as AWS, Azure, GCP, Databricks or similar technologies Experience architecting scalable AI and ML solutions across serverless, containerised or GPU enabled environments Experience with LLMs, prompt engineering, embeddings, semantic search and RAG patterns Exposure to vector databases and agent frameworks such as LangChain, LangGraph or similar technologies Understanding of MLOps, LLMOps and model lifecycle management principles Experience designing APIs and integrating AI solutions into enterprise environments Strong understanding of modern data architectures and platform design principles Experience presenting architectural designs to technical and business stakeholders Financial services experience within capital markets or broader banking environments This is a strong opportunity for an AI architecture professional who wants to work on high impact AI and data transformation programmes within complex financial services environments. For more information make an application today! Alternatively, you can refer a friend or colleague by taking part in our fantastic referral schemes! If you have a friend or colleague who would be interested in this role, please refer them to us. For each relevant candidate that you introduce to us (there is no limit) and we place, you will be entitled to our general gift/voucher scheme. Datatech is one of the UK's leading recruitment agencies in the field of analytics and host of the critically acclaimed event, Women in Data UK. For more information visit our website: www.datatech.org.uk TPBN1_UKTJ

Engineering Manager – £100K Adria Solutions has an exciting opportunity for an experienced Engineering Manager to join our growing client. This role is ideal for a hands-on technology leader who enjoys building high-performing engineering teams while driving the delivery of scalable, high-quality software solutions within a fast-paced Agile environment. As Engineering Manager, you will combine strong technical expertise with people leadership, mentoring, and delivery management skills. You will play a key role in shaping engineering standards, supporting team growth, and ensuring successful product delivery as the business continues to scale. We are looking for candidates with a strong background in Java,Go, Python. You will be passionate about engineering best practices, team development, and continuous improvement. The Engineering Manager will be responsible for: Leading and mentoring a team of software engineers within an Agile delivery environment Supporting the development and delivery of scalable software solutions Driving engineering best practices, code quality, and continuous improvement initiatives Collaborating with Product, Architecture, and wider business stakeholders Supporting existing systems while helping deliver new platform capabilities Coaching and developing engineers through mentoring, reviews, and technical leadership Managing delivery priorities and helping remove blockers for the team The Engineering Manager will have: Strong software engineering background in C#, Java, Python, or Go Previous experience leading or managing engineering teams Experience working with cloud platforms such as AWS Knowledge of Infrastructure as Code tools such as Terraform Experience with TDD and automated testing practices Strong stakeholder management and communication skills A collaborative leadership style with the ability to motivate and develop teams Experience working with distributed or remote teams would be beneficial Good experience with AI Benefits for the Engineering Manager: Hybrid working 3 day office / 2 days remote Childcare Vouchers 28 days holiday + your birthday off Interested? Please Click Apply Now! Engineering Manager – £100K

Data & AI Delivery Consultant Manchester Hybrid We're supporting a major consulting and technology organisation delivering large-scale Data and AI transformation programmes across Financial Services. The focus is leading complex delivery programmes across data, AI, governance, transformation and enterprise change within banking environments. Hiring across multiple levels, from Delivery Managers through to senior leadership. What you'll be doing • Leading large-scale data and AI transformation programmes • Managing cross-functional delivery teams across business and technology • Supporting implementation, remediation and advisory projects • Working closely with senior stakeholders and client leadership • Translating technical requirements into business outcomes • Driving programme delivery across modern data environments Environment Azure, AWS, GCP Databricks, Snowflake, Power BI Python, SQL Jira, Confluence, Agile/SaFe Modern data architecture and governance environments Requirements • Experience delivering large-scale data or AI programmes • Strong stakeholder and programme leadership capability • Experience across Banking or regulated Financial Services • Understanding of modern data platforms and AI transformation • Strong communication, delivery and consulting skills Open to candidates from Manager through to Associate Director level. If you're open to a confidential conversation about the Data & AI delivery market, please message me directly. #Data #AI #DataTransformation #AIDelivery #ProgrammeManagement #DataGovernance #Banking #FinancialServices #Databricks #Snowflake #Cloud #LondonTech #ManchesterTech #ScotlandTech

Design Manager – Building Envelope Solutions Box Recruitment Solutions are exclusively recruiting for a growing Building Envelope Solutions division seeking an experienced and commercially focused Design Manager to lead and develop their technical design function. This is an excellent opportunity for a driven individual with extensive experience in façade, roofing, cladding, curtain walling and glazing systems design management to play a pivotal role within a growing business. The successful candidate will be responsible for managing the full design lifecycle, building and growing your own team of Designers, and acting as the technical focal point across the business. Reporting directly to the Operations Director, you will lead conceptual and detailed design activities across a range of specialist building envelope projects. The role combines technical leadership, team management, commercial awareness and client-facing responsibilities. Lead and manage the design function across multiple building envelope projects Develop technical solutions that are practical, compliant and commercially efficient Manage projects from feasibility through to completion, ensuring programmes and deliverables are achieved Build, manage and mentor an internal design team while coordinating external design resources where required Lead the design and coordination of: Facades, Curtain walling, Cladding systems, Roofing systems & Glazing solutions Implement and manage robust quality control procedures for drawings, specifications and technical releases Coordinate technical submissions including calculations, specifications, datasheets and compliance documentation Manage RFIs, design programmes and design deliverable schedules Liaise closely with clients, consultants, subcontractors, suppliers and internal departments Support pre-construction and tender activities with technical input and presentations Ensure compliance with current regulations including BSA / BSR requirements where applicable Drive continuous improvement initiatives across the design department Attend design coordination and progress meetings Support procurement, fabrication and installation teams throughout project delivery Essential Experience Ideally 10 years’ experience within roofing, cladding or building envelope design Strong technical knowledge of curtain walling, facades, glazing and cladding systems Proven experience managing design processes on construction projects Strong leadership and team management capability Excellent AutoCAD skills Strong understanding of technical detailing, fabrication and installation processes Excellent communication and organisational skills Commercially aware with the ability to maximise project efficiencies and profitability Desirable Degree qualified in Architecture, Engineering or Construction-related discipline HND/HNC in Construction or related subject Revit experience Experience working within specialist subcontracting environments Knowledge of BIM processes and design coordination What’s on offer: Competitive salary Performance-related bonus structure Vehicle or vehicle allowance Career progression opportunities Growing and supportive business environment Top of Form

IT Support Manager – Manchester Our client is undergoing a major digital transformation and is looking for an experienced IT Support Manager to lead and modernise their internal IT function. This is not a traditional “maintenance” role — it is an opportunity to take ownership of a complex IT environment, improve operational performance, and help shape a modern, cloud-first infrastructure. Working closely with senior leadership, you will lead the IT support function, improve service delivery, strengthen security and infrastructure, and drive operational excellence across a distributed business environment. This role is ideal for someone who thrives in fast-paced environments, enjoys building high-performing IT operations, and can balance strategic leadership with hands-on technical expertise. Key Responsibilities IT Operations & Infrastructure Lead the company’s internal IT support and infrastructure operations Manage networking, cloud-hosted services, and enterprise systems Oversee the transition toward a modern Microsoft 365 and cloud-based environment Maintain and improve security, backup, and disaster recovery systems Manage enterprise networking environments including firewalls, VPNs, LANs/VLANs, DNS, and DHCP Service Delivery & Operational Improvement Introduce and manage structured SLAs, KPIs, and incident management procedures Shift the IT function from reactive support to proactive service delivery Oversee the IT Helpdesk function and ensure high levels of user support across multiple locations and remote teams Create and maintain systems architecture and technical documentation Manage vendors and ensure accountability across third-party suppliers Leadership & Transformation Lead, coach, and develop the IT team Support major infrastructure, cloud migration, and hardware transformation projects Assess emerging technologies and conduct cost-benefit analysis for future investment Manage IT budgets and contribute to long-term technology strategy Skills & Experience Proven experience in a senior IT leadership or IT Support Manager role Strong background in infrastructure, networking, and cloud-based IT environments Experience managing Microsoft 365, Entra ID, SharePoint, Teams, and virtualised server environments Strong understanding of Cisco, Palo Alto, VPNs, firewalls, DNS, DHCP, and enterprise networking Experience with AWS or other cloud infrastructure platforms Familiarity with Apple environments, macOS/iOS device management, and Jamf is advantageous Experience with Google Workspace, Okta, Zoom, Atlassian products, and cloud collaboration tools Strong service delivery mindset with experience implementing SLAs and operational KPIs Excellent troubleshooting, leadership, and stakeholder management skills Why Join? This is an opportunity to play a key role in a business-wide technology transformation with strong backing from senior leadership. You will have the autonomy to improve systems, modernise operations, and create a high-performing IT environment that supports long-term business growth. Benefits Early finish every Friday Flexible working arrangements Company pension scheme Life assurance Private Medical Insurance Interested? Please Click Apply Now! IT Support Manager – Manchester