Commercial Manager
13 days ago
£51000–£55000 yearly
Full-time
London
Overview We are seeking a commercially focused and results-driven Commercial Manager to support the growth of our modern Chinese restaurant business. This role will lead the implementation of revenue-building initiatives including corporate catering development, platform partnerships and local business collaborations, while also supporting marketing strategy, profitability optimisation and operational performance to drive sustainable business expansion. Key Responsibilities • Identify and develop new commercial opportunities including corporate catering contracts, online delivery platform partnerships and event-based catering services;, • Manage and strengthen relationships with third-party delivery platforms to maximise online sales performance;, • Monitor market trends, competitor activity and customer feedback to implement store-level growth strategies;, • Negotiate commercial terms with corporate customers and key suppliers;, • Oversee delivery coordination processes to ensure service quality standards are consistently met;, • Set sales targets and monitor team performance to support achievement of commercial objectives;, • Work collaboratively with operations, front-of-house and delivery teams to ensure effective service delivery and full brand compliance;, • Manage client billing arrangements and account status to support healthy cash flow management;, • Support local brand marketing activity including promotional events, community partnerships and sampling campaigns;, • Contribute content ideas and promotion proposals aligned with company brand and social media standards;, • Oversee selected aspects of day-to-day restaurant operations including staffing coordination, inventory controls, cleanliness standards and service flow supervision. Candidate Requirements • Bachelor’s degree or above in Business, Hospitality, Marketing or a related discipline;, • Prior management experience within the restaurant or café sector, ideally within fast-casual or Asian cuisine operations;, • Strong leadership skills with a proven ability to manage and motivate operational teams;, • Excellent communication, negotiation and organisational capabilities;, • Familiarity with delivery platforms such as HungryPanda and online ordering systems;, • Fluency in English and Mandarin and/or Cantonese essential;