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  • Head Chef - Marlowe
    Head Chef - Marlowe
    hace 3 horas
    Jornada completa
    London

    Marlowe is a contemporary bar and restaurant located near Old Street, in the heart of London's vibrant Shoreditch neighbourhood. Situated within a 5 start Montcalm East, Autograph Collection hotel, Marlowe offers a refined yet welcoming dining experience, combining a stylish, design-led setting with a vibrant atmosphere and a strong focus on exceptional service. Alongside its all-day restaurant offering, the kitchen is responsible for delivering a high-quality breakfast service for hotel guests, ensuring a consistently excellent dining experience throughout the day. Seasonal dishes and a curated drinks offering complete the experience, creating a polished and engaging destination for both hotel guests and local visitors. As part of ETM Collection within ETM Group, Marlowe sits within a portfolio recognised for operational excellence, people development, and some of London's most distinctive hospitality venues. Role Overview: At ETM Group, being a Head Chef is both a creative leadership role and a commercial responsibility. You're not just leading a kitchen – you're shaping the culinary identity of your venue, driving standards, and delivering exceptional food experiences that reflect our premium positioning and EPIC values. At Marlowe, this also means overseeing a kitchen operation within a hotel environment, where expectations extend beyond the restaurant itself. You will be responsible for delivering a consistently high-quality breakfast service for hotel guests, alongside the restaurant's all-day food offering, ensuring that every service meets the standards and expectations of the hotel brand. Maintaining excellent food safety, hygiene, presentation and operational standards will be essential, with a strong focus on consistency across every aspect of the kitchen operation. Across our ETM Collection venues – from rooftop restaurants to refined dining spaces – our Head Chefs lead high-performing kitchen teams to deliver seasonal, modern menus with consistency, creativity, and precision. You are responsible for setting the tone in your kitchen, fostering a culture of excellence, and ensuring every dish reflects the quality and attention to detail our guests expect. We place our kitchens in the hands of passionate and inspiring chefs. As Head Chef, you'll operate with a high level of ownership and autonomy, supported by a group known for delivering premium hospitality at scale. From menu development and supplier relationships to team development and cost control, you will balance creativity with strong commercial acumen to drive performance. If you are passionate about food, leadership, and delivering exceptional dining experiences, this is an opportunity to make your mark within one of London's leading hospitality groups. Company Benefits: • Competitive industry pay (based on salary & Tronc), • Guaranteed 48 hours per week contract, • 50% discount for you and up to 5 friends at any of our venues, • 5.6 weeks paid annual leave, • Pension, • Quarterly Incentive Scheme, • Generous employee referral scheme, • Discounted shopping at many high street stores, • Cycle to work scheme, • Access to Stream for better money management, • Access to the award-winning Hospitality Action Charity, offering an Employee Assistance Programme, • Group-wide Learning and Development opportunities, • Complimentary hot drinks in your venue, • Complimentary meal on shift, • Your birthday lunch is on us The ideal candidate will present: • Proven Experience: You have significant experience as a Head Chef or Senior Sous Chef in a high-quality or premium dining environment, ideally with experience in hotel kitchens or breakfast operations., • Leadership Skills: You are a strong and inspiring kitchen leader, with a passion for developing and mentoring your team., • Financial Acumen: You have a solid understanding of kitchen financials, including GP management, cost control, and labour optimisation., • Quality & Consistency: You are committed to delivering exceptional food standards, with a strong attention to detail and the ability to maintain consistency across breakfast and all-day service., • Hotel Standards: You understand the expectations of operating within a hotel environment and can ensure that all kitchen operations, food safety, hygiene and service standards align with the hotel's brand requirements., • Commercial Awareness: You understand how to balance creativity with profitability, driving menu performance and operational efficiency., • Problem-Solving Ability: You thrive in a fast-paced kitchen environment and can adapt quickly to challenges., • Passion for Food: You have a deep appreciation for modern cuisine, seasonality, and evolving food trends., • A Hands-On Approach: You lead from the front, maintaining a strong presence in the kitchen and setting the standard for your team. About Us: ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, we deliver exceptional food, drink, entertainment, and guest experiences across the capital. From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives

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  • Restaurant General Manager
    Restaurant General Manager
    hace 1 mes
    £50000–£55000 anual
    Jornada completa
    Cheam, Sutton

    We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve.We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands-on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests.Duties • Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities., • Ensure compliance with food safety regulations and health standards to maintain a safe dining environment., • Oversee food production processes, ensuring high-quality culinary standards are met consistently., • Develop and implement training programs for staff to enhance their skills in hospitality and customer service., • Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage., • Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles., • Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty. Skills • Proven leadership abilities with experience in managing restaurant teams effectively., • Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike., • A solid understanding of hospitality principles and customer service excellence., • Ability to multitask in a fast-paced environment while maintaining attention to detail. If you are passionate about the restaurant industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as our Restaurant General Manager.Job Type: Full-timePay: £50,000-£55,000 per year ( service charge and bonus included )

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