Coffee Island is currently looking for full-time Assistant Manager for its store in central London. Job Summary: The Assistant Manager must support the Shop Manager in the successful day-to-day management of the shop in line with the Coffee Island mission, values and procedures ethics. Main Duties: Staff Leadership & Management - Leading and managing staff to carry out their relevant tasks in line with Coffee Island values and procedures. - Deputizing in the absence of the Store Manager. - Ensuring staff are well informed of company procedures and processes. - Being highly knowledgeable of company procedures and processes. - Coaching barista skill development. - Training staff to appropriate standards. - Providing performance feedback. - Taking responsibility for the financial and operational performance of the shop during shift. Shop Operations: - Opening and closing the store. - Cashing up, balancing and reconcile tills. - Resolving customers complaints. - Ensuring customers' orders are taken in an efficient and engaging manner, - Managing stock, ordering, delivering and collecting in conjunction with Store Manager. - Ensuring all work stations operate smoothly and effectively. - Improving shop operations in conjunction with Store Manager. - Being a Head of the Sales areas of the shop (grindery products and corner gifts). Food and Drink: - Performing Lead Baristas functions to ensure the consistent production in high-quality coffee and beverages. - Ensuring food products are consistently prepared to appropriate standards. Financial and Sales: - Ensuring the till is operated in line with relevant procedures. - Acting in the best interest of the business. - Providing daily information for store sales to the manager. - Seeking to minimize costs and maximize the revenue. - Shifting logistics, documentation and communication. Health & Safety and Hygiene - Ensuring that Health and Safety standards are adhered to all times. - Conducting training with staff as required. - Completing appreciate Health & Safety forms and checklists in line with the Coffee Island procedures. Requirements: - High School Diploma - At least 1 year of previous coffee experience - At least 1 year of management experience - Latte skills are preferred - Has a passion for coffee, food and cafe culture - Understands and values the importance of customer care & hospitality - Has a commitment to consistency in quality, speed and intelligent customer service - Has the ability to multitask and work in a fast paced environment - Is a mature & motivated team player - Has a strong work ethic and a proactive attitude - Must be fluent in written and spoken English Benefits: - Competitive wage depending on experience & qualifications· - Extra team incentives & product perks - Specialised training & brewing skills development - Open-door communication - Ability to advance your career - Opportunity to earn certification by the Specialty Coffee Association (SCA)
Full job description Our values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS: General Operating Requirements: Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development: Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control: Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment: Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand: Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store Marketing Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention: Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: Direct supervision of all non-exempt Associates. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Sales Associate Company Overview: Join our dynamic team at Steppe2, a leading provider of offline marketing and sales. We pride ourselves on innovation, quality, and exceptional customer service. As we continue to grow, we're seeking a motivated Sales Associate to join our sales force and contribute to our and our client’s success. We are actively seeking a motivated and dynamic individual to join our team as a Sales Associate In this position, you will play a crucial role in driving and promoting brands within the London market. Our company highly values customer-centric principles and actively collaborates with a variety of brands to expand our influence and progress as a company. Committed to excellence, we offer opportunities for professional growth, including training for potential management roles. Key Responsibilities: • Serve as the main point of contact for potential and existing clients. • Assist with daily operations and stay informed about client promotions. • Participate in promotional events in retail environments. • Contribute to strategic planning during regular meetings. • Manage client logistics and occasionally attend industry conferences. • Supervise the training and development of event staff. Requirements: • Bachelor's degree in Business Management, Business Administration, Sociology, Psychology, Social Sciences, Communications, or Marketing (preferred). • Master's Degree (optional). • Previous experience in customer service, marketing, sales, retail, promotions, hospitality, or the restaurant industries. • Strong interpersonal and communication skills. Benefits: • Comprehensive training program. • Weekly team outings to promote team cohesion. • Access to an extensive professional network. • Supportive and dynamic team environment. We are looking for individuals who: • Demonstrate initiative and motivation. • Excel in a fast-paced startup environment. • Possess exceptional communication skills. • Are open to coaching and professional development. If you are passionate about marketing, sales, business development, career advancement, we encourage you to apply!
We are now recruiting ambitious professionals to join our fun and lively team at Moorgate. Why? With your experience, you already know how vital it is to use great customer service to attract potential customers. What's involved? -Speaking to new and existing customers in a field based residential campaign. -Using excellent customer service skills along with all the sales coaching you will receive. -Being actively involved in team motivation and confidence building. What's in it for you? -Earnings paid weekly. -No experience required. Full training provided. -Lively, fun and rewarding environment with a great social culture. -Exciting and highly motivating incentives. -1 to 1 support and mentoring whilst developing your Sales & Customer service skills set -Fantastic uncapped performance based earnings so you're not held back by minimum wage! -Clear progression with our business development programme. -Brilliant travel and networking opportunities including Dubai, Ibiza, Morocco and more. Can you afford to miss out on this opportunity? If you are eligible to work in the UK in a sub contracted role, apply now!
Job Description Overview: We are seeking a highly motivated and experienced Sales Leader to join our team. This role is ideal for someone who thrives in a dynamic environment, has a strong sales background, and is ready to take on the challenge of leading a team in a fully commission-based role with an attractive commission rate of 50% per client, recurring monthly. What's in it for you? High Earning Potential: With a 50% commission on each client you or your team convert, your earning potential is limitless. As long as the client remains with us, you will continue to earn from that relationship monthly. Flexibility: Enjoy the freedom to work flexible hours, including the ability to manage your schedule to best suit your lifestyle. Leadership Opportunity: This role allows you to step into a leadership position where you can hire, train, and mentor your own team of sales associates, giving you the chance to shape the success of both your team and the company. Professional Growth: You'll be working in a fast-paced environment where your skills will be challenged and honed, providing you with valuable experience that can propel your career forward. Immediate Start: This is an opportunity to start ASAP, so you can begin earning and making an impact right away. Autonomy: You’ll have the autonomy to develop and implement your sales strategies, directly influencing the growth and success of the business. Responsibilities: Lead, Hire, and Train: Manage, hire, and train a team of sales associates to ensure they meet their targets and deliver exceptional customer service. Sales Strategy: Develop and implement effective sales strategies aimed at driving business growth and expanding our customer base. Team Motivation: Set ambitious sales targets and inspire your team to achieve them, ensuring consistent performance and growth. Performance Monitoring: Regularly monitor sales performance, providing feedback, guidance, and coaching to improve skills and achieve results. Client Relationships: Build and maintain strong relationships with clients, ensuring their satisfaction and long-term engagement with our services. Collaboration: Work closely with other departments, such as marketing and product teams, to enhance sales initiatives and ensure a seamless customer experience. Market Analysis: Stay informed on market trends and competitor activities, identifying opportunities for growth and adjusting strategies as needed. Reporting: Analyse sales data and provide actionable insights to drive further growth and optimise sales strategies. Experience & Requirements: Sales Leadership: Proven experience in a sales leadership role, preferably in a commission-based environment. Sales Expertise: Strong understanding of sales principles, strategies, and customer service practices. Communication Skills: Excellent communication and negotiation skills, with the ability to motivate and inspire a team. Analytical Skills: Ability to analyse data and market trends, drawing actionable insights to drive business growth. Proven Track Record: Demonstrated history of meeting or exceeding sales targets. Sales Software Proficiency: Familiarity with CRM systems and proficiency in Microsoft Office and other sales software applications. Flexibility: Availability to work flexible hours, including weekends and holidays, as required. Compensation: This position is fully commission-based with a high commission rate of 50% per client, recurring monthly. This means that for every client your team or you convert, you will earn 50% of the revenue each month, continuing as long as the client remains with us. Application Process: This position is starting ASAP. Previous sales experience is required, but anyone with the drive and ambition to succeed is encouraged to apply. We look forward to having you join our team and lead us to new heights in sales success! Goodluck!