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  • Coffee Trainer / Production Assistant
    Coffee Trainer / Production Assistant
    2 days ago
    £13–£15 hourly
    Full-time
    London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary At Urban Baristas, coffee quality and consistency are at the heart of everything we do. We’re looking for a hands-on, passionate Coffee Trainer / Production Assistant to support both our roastery operations and our growing network of equity sites and franchise partners. This is a dual-role position combining coffee training, quality control, and roastery production work. You’ll play a key role in ensuring every Urban Baristas location serves coffee to the same high standard from training baristas in-store to supporting production in our roastery. You’ll be a trusted coffee educator and ambassador for Urban Baristas, building strong relationships and helping our equity sites and franchise partners get the best out of their coffee. Key Responsibilities Coffee Training & Support (Equity & Franchise Sites) Deliver hands-on barista training across Urban Baristas equity and franchise locations Train and coach teams on espresso preparation, milk texturing, workflow, and service standards Ensure consistency in coffee quality, recipes, and brand standards across all sites Act as a coffee expert and trusted support for store teams and managers Provide guidance on equipment use, calibration, and maintenance Identify training gaps and provide practical coaching and follow-up support Develop training materials to align with company standards and brand guidelines. Work closely with operations and franchise teams to improve performance and consistency Roastery & Production Support Assist with daily roastery operations, including weighing, packing, and labelling coffee Support order preparation for wholesale and retail customers Maintain a clean, organised, and efficient production area Assist with stock control and basic inventory management Support quality control processes, including cupping preparation Learn and assist with roasting under supervision (full training provided) Help ensure all coffee leaving the roastery meets Urban Baristas quality standards About You You are passionate about coffee and care deeply about consistency, quality, and great customer experience You enjoy working with people, coaching others, and being hands-on in a fast-moving environment You are comfortable switching between training environments and production work, and you take pride in doing both with accuracy and attention to detail You’re proactive, organised, and comfortable managing your own time in a field-based role, working independently while staying closely connected to HQ and the roastery team You enjoy building strong relationships and acting as a trusted coffee trainer, representing Urban Baristas with professionalism, warmth, and expertise in everything you do This role requires flexibility, including weekend availability Skills & Qualifications Experience as a barista, head barista, or similar specialty coffee role Strong knowledge of espresso, milk texturing, and café workflow Confidence training or coaching individuals and small teams A practical, hands-on approach and willingness to work in production/roastery tasks Technical knowledge of espresso machines and brewing equipment Strong attention to detail and consistency Good communication and people skills Ability to manage your time and work independently when supporting multiple sites A positive, proactive attitude and willingness to learn new skills (including roasting) What We Offer Full training in roasting and production processes Opportunity to grow into a key coffee quality and training role A mix of field-based training and roastery work A supportive, growing coffee business environment Direct impact on coffee quality across all Urban Baristas locations

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  • Sales
    Sales
    4 days ago
    Part-time
    Hayes

    Studyn is a UK platform that connects small and medium sized businesses with vetted university students for short term business projects. These projects can cover areas such as marketing, consulting and market research. Our aim is simple. We help businesses access affordable, flexible support, while giving students the opportunity to gain real practical experience and get paid for their work. We are currently looking for a commission only B2B sales partner to help us secure a small number of initial SME clients. The Role This is a small pilot role, not a high volume sales campaign. At this stage, we are only looking to onboard around 5 initial clients, so the focus is on quality over quantity. You will be responsible for identifying and reaching out to suitable UK businesses that may benefit from Studyn’s service. These could include startups, SMEs, local businesses, small agencies, founders or business owners who need support with marketing, consulting or research based work. Responsibilities Identify suitable UK SMEs and startups Reach out to potential clients through your own sales methods Clearly explain Studyn’s service and value proposition Generate interest from businesses that may need project based support Refer interested clients to Studyn for approval and onboarding Maintain a professional approach when representing the brand Avoid making any promises or guarantees without Studyn’s approval Ideal Candidate Experience in B2B sales, business development or client acquisition Comfortable working on a commission only basis Confident communicating with founders, SMEs and business owners Understands how to sell services to small businesses Able to work independently without constant management Has an existing SME, startup or business owner network Professional, reliable and clear in communication Payment Structure This is a commission only role. There is no basic salary, retainer or upfront payment. Commission is only paid once a client has paid their initial project deposit to Studyn. The pilot will be capped at around 5 paying clients initially. If the partnership works well, there may be an opportunity to continue on a longer term basis. Important Details Studyn must approve every client before they are accepted Commission is only paid after the client’s initial deposit clears The role is freelance and self employed You must not offer discounts or make service guarantees without written approval This is best suited to someone who already has experience selling to SMEs or startups How to Apply Please send a short message outlining your sales experience, the types of businesses you usually work with, and why you think you would be a good fit for Studyn.

    Immediate start!
    No experience
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  • Executive Housekeeper
    Executive Housekeeper
    5 days ago
    Full-time
    London

    Summary: The Executive Housekeeper is a critical member of the shipboard management team, responsible for the management of all Housekeeping functions and team members onboard. The Executive Housekeeper possesses a dynamic outgoing demeanor with a passion for ‘Delivering the Wow’ through exceptional service while demonstrating exemplary leadership skills. He/she continually strives to exceed hospitality industry cleanliness and presentation standards, while ensuring complete guest and team satisfaction. He/she establishes and maintains a positive working environment of transparency, fairness and consistency, with clear performance expectations and open and frequent communication. He/she focuses on operational goals where training, leadership development and recognizing overall team performance are paramount. Leading by example and from the front of the house, the Executive Housekeeper instills an environment where team members are enabled to deliver exceptional customer service to our guests through flawless and cons Essential Duties and Responsibilities 1. In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence, each employee conducts oneself in a professional and courteous manner at all times. This applies to physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. 2. Ensures cleanliness, maintenance and presentation standards are managed to brand standards in all Housekeeping areas, including all guest staterooms and balconies, guest corridors, officer cabins, laundry, lockers and storage areas in both the front and back of house. Spends at least 50% of working day in front-of-house operations to set tone and oversee inspection processes, ensuring feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. Ensures all administrative and back of house functions are completed on time, accurately and are maintained to standard. 3. Reports to the Hotel Director and takes an active role in all hotel division activities. Educates fellow division heads on cleanliness standards. Establishes himself/herself as a content expert on all Housekeeping and cleanliness related matters. Develops and maintains strong rapport and frequent communication with the Facilities Manager, the Deck Department and Marine Department to ensure timely completion of ongoing and preventative maintenance in an organized and well planned manner. Provides preventative maintenance reporting to enable maintenance to be planned and executed appropriately to improve stateroom, balcony and corridor appearance. 4. Responsible for leading, motivating and coaching a team of empowered individuals who will strive to deliver exceptional guest service, taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Responds to guest complaints and concerns in prompt, empathetic, and customer centric manner, ensuring appropriate resolution and using every guest issue as an opportunity to coach and mentor the Housekeeping management and team. Executive Housekeeper will permanently resolve recurring service failures through root cause analysis and effective problem solving techniques. Practices sound business sense in an ethical manner at all times. Enforces and assists shipboard senior management team in facilitating the ‘Guest Conduct Policy’. 5. Mentors, develops and provides both classroom-style and on-the-job training to team members to strengthen their current performance and preparation for succession planning. Demonstrates strong ability to coach and develop team members on effective problem resolution skills and aptitudes. Ensures team communication is maintained at highest levels, through activities such as morning line up, etc. to constantly keep team informed and aware of relevant information. Evaluates and tracks development on an individual and team level, ensuring every team member receives frequent, open and honest feedback about his/her performance, individual strengths and improvement opportunities. Reviews and ensures compliance with the training matrix for all positions. 6. Oversees, coordinates, and administers the Housekeeping Division schedule in conjunction with the shoreside support group. Actively identifies and monitors the scheduling needs of the Housekeeping division. Demonstrates aptitude for the management of headcount within assigned area, as it relates to and supports the business needs of the ship. Collaborates with CTI or other designated company to ensure Laundry staffing needs are constantly maintained and planned for. Is able to identify skill sets in individuals for succession planning for fleet-wide Housekeeping operations. 7. Effectively manages all Laundry Operations onboard ensuring that the Laundry Master has all necessary skills, training, tools, information and support to enable delivery of services and products flawlessly and on a consistent basis. Ensures all laundry equipment is maintained in good working order and advance planning is put into place to ensure that long-term equipment needs are met. Maintains an accurate inventory of all linen, terry, crew linens and other items par levels, ensuring that at all times purchases are made to maintain sufficient par to meet the business demands. Ultimately ensures that the quality of all linen items serviced for the ship along with guest and crew items are up to the required presentation standards. Reviews regularly the quality control and discard sheets and provides root cause analysis. Completes daily walk through of the laundry operation and completes a formalized laundry inspection each week with the Laundry Master. 8. Actively manages and reviews yearly budgets for Housekeeping and Laundry cost centers/expenses (e.g. consumable and replaceable items) and revenue streams (e.g. laundry, floral cart, tuxedo program, etc.). Maintains appropriate cleaning costs and monitors consumption, storage and supply orders placed to minimize waste. Prepares financial operational business plan to enhance the overall business performance of the division. Applies strategic planning to identify business efficiencies within the division’s cost center supporting company targets and goals, and seeking ways to promote revenue streams. 9. Leads division in taking a proactive approach to achieving and exceeding quantitative and qualitative goals and targets set for Housekeeping guest satisfaction ratings, GOLD Anchor Quality Reviews, employee satisfaction scores, Public Health inspections and audits, and Housekeeping Operational Reviews. Reviews and acts upon audit findings and guest feedback, ensuring team are trained and educated appropriately to prevent recurrences. Responsible for achieving objectives as defined by the balanced scorecard metrics ensuring that all company initiatives and other priorities as communicated by senior management are positively supported. 10. Maintains and communicates current knowledge of all ship’s regular events and special functions in order to provide guests and housekeeping team with accurate and updated information. 11. Comprehensive knowledge of cleaning practices, procedures, equipment and materials. Ensures cleaning equipment and supplies are maintained and that all team members are adequately trained to ensure proper and effective use. 12. Attends department and division head meetings. In addition, facilitates divisional crew and management meetings, training activities, courses and all other work-related activities with the Housekeeping Team. Continually updates job knowledge by investigating new trends in housekeeping and cleanliness practices, reviewing professional publications, establishing personal networks, and sharing of best practices, lessons learned and new benchmarks with shipboard management and shore-side support groups. 13. Ensures frequent and consistent updates of clear and concise handover notes to eliminate any possible miscommunication that compromises the efficiency of set processes. Works to ensure that their divisions’ manager and supervisor placement's maximize individual strengths to support the organizational needs. Through managing individual strengths this will allow for a seamless management handover allowing for minimum disruption to the team and operation. 14. Oversees the Stateroom Attendant Performance Management Tool, ensuring system is maintained per the system’s Standard Operating Procedures document. Disseminates appropriate information and section assignments, ensuring poor performers are coached, re-trained and counseled through back of house rotation. Utilizes progressive disciplinary process in accordance with guidelines and ensures top performers are consistently recognized and motivated. 15. Identifies Career path opportunities for Management team and crew members and assists accordingly to reach career goals as a coach and mentor and works with the Fleet Executive Housekeepers. 16. Oversees the allocation of Support team resources for luggage and turnaround duties in conjunction with the Hotel Director. Reviews with the BOH Senior Deck Supervisor on a per voyage basis the assignment of resources from divisions. 17. Oversees the luggage operation on the last night of the cruise and turnaround day process to ensure duties are completed within the allocated time and to the required standards. 18. Oversees the entire Turnaround day process and monitors the progress of the Management teams, Stateroom Attendants, Support teams, Linen runners and Laundry team to ensure stateroom areas will be ready by 1:00pm. 19. Fully owns any guest concern in line with onboard problem resolution guidelines to ensure maximum guest satisfaction and oversees the entire division and trains and coaches responses for effective problem resolution. 20. Maintains safe, secure, and healthy environment by enforcing organizational standards, pr

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  • Commission Only Sales Affiliate
    Commission Only Sales Affiliate
    18 days ago
    Part-time
    London

    Company: The Future Skills College, HelixOneGlobal Location: Remote Contract Type: Self employed / freelance / commission only Commission: 15% to 25% of net sales, depending on sales volume, channel and agreed partnership terms Application Deadline: 15 May 2026 The Future Skills College, HelixOneGlobal is looking for professional, ethical and motivated commission only sales agents, affiliate partners and educational representatives to help promote and sell our online courses, products and services. Our courses, products and services are designed for individuals, students, professionals, schools, colleges, universities, training providers, employers and organisations looking to build practical skills for a rapidly changing world. Areas of focus include artificial intelligence, employability, digital skills, career development, leadership, communication and future ready learning. This is a flexible remote opportunity for individuals or organisations with existing networks in education, training, recruitment, careers, professional development, schools, colleges, universities, business communities or international student markets. About the Role As a Sales Agent, Affiliate Partner or Educational Representative, you will promote The Future Skills College and HelixOneGlobal products and services to suitable learners, customers, organisations and education partners. You will be paid commission on successful net sales generated through your introductions, referrals, affiliate activity or direct sales activity. This is a commission only opportunity, ideal for someone who already has relevant contacts, audiences or routes to market and wants to earn income by promoting high quality education, skills and professional development products and services. Full training will be provided on The Future Skills College and HelixOneGlobal products and services, approved promotional materials, referral processes, sales approach and brand expectations. For the best performers, there may also be the possibility of progressing into paid full time roles in the future, depending on performance, business growth and organisational need. Key Responsibilities Promote The Future Skills College and HelixOneGlobal products and services to relevant audiences, clients, learners, customers and organisations. Generate leads, introductions, referrals or direct sales. Share approved course, product and service information, links, promotional materials and campaign messages. Identify potential education, training, school, college, university, employer, community, business or international partners. Support interested learners, customers or organisations by directing them to the appropriate course, product, service or enquiry route. Represent The Future Skills College and HelixOneGlobal professionally, ethically and responsibly. Provide feedback on market interest, learner needs, customer needs and potential partnership opportunities. Track leads, referrals and sales activity accurately where required. The Kind of Person We Are Looking For We are looking for people who are confident, professional and commercially minded, but also values led. The right person will understand that education, product and service sales must be based on trust, accuracy and customer benefit, not pressure selling. You should be comfortable speaking with prospective learners, parents, professionals, employers, schools, colleges, universities, community groups, business contacts or partner organisations. You may already have a relevant network, audience, client base or community, but you must be able to represent The Future Skills College and HelixOneGlobal in a way that is professional, respectful and aligned with our standards. The ideal representative will be reliable, self motivated, ethical, organised and confident in communication. They will be able to work independently, follow agreed processes and promote online courses, future skills programmes, products and services accurately and responsibly. We are especially interested in hearing from people with experience or strong networks in education sales, online learning, training and professional development, student recruitment, careers advice, employability, schools, colleges, universities, recruitment, HR services, community learning, business networks, affiliate marketing, content based promotion, international education agency work, corporate training or workforce development. What We Are Looking For Strong communication and relationship building skills. A professional and ethical approach to sales. An existing audience, client base or relevant network would be an advantage. Interest in education, skills development, lifelong learning, employability, digital skills and AI. Ability to work independently and generate your own leads. Confidence promoting online courses, products and services. Ability to follow brand guidelines, sales processes and legal requirements. Experience selling to individuals, schools, colleges, universities, employers, education providers or professional learners would be helpful, but is not essential. Commission Structure Commission is paid on confirmed net sales generated through your agreed referral, affiliate or sales activity. Commission rates range from 15% to 25% of net sales, depending on the type of sale, sales volume, route to market and agreed partner terms. For the purposes of this opportunity, net sales means the amount actually received by The Future Skills College or HelixOneGlobal after any applicable discounts, refunds, chargebacks, payment processing fees, platform fees, taxes, VAT, duties or other third party costs have been deducted. Higher commission rates may be available for agents or partners who generate consistent sales, bring institutional clients or support larger group enrolments. What We Offer A flexible remote opportunity. Full training on The Future Skills College and HelixOneGlobal products and services. Commission on successful net sales. A growing portfolio of future skills, online learning, professional development, products and services. Approved promotional materials and course, product and service information. Opportunity to work with an education and skills brand focused on practical, relevant and future ready learning. Potential for longer term partnership as the course and service portfolio grows. For high performing agents and partners, there may also be the possibility of progressing into paid full time roles in the future, depending on performance, business growth and organisational need. Conduct and Representation All agents, affiliates and educational representatives must abide strictly by HelixOneGlobal terms and conditions, The Future Skills College brand guidelines, ethical sales standards and any applicable legal or regulatory requirements. Representatives must promote our courses, products and services honestly, accurately and responsibly. They must not make misleading claims, guarantee outcomes, misrepresent course, product or service content, offer unauthorised discounts, use unapproved marketing materials or present themselves as employees of The Future Skills College or HelixOneGlobal unless formally appointed to such a role in writing. Important Information This is a self employed, freelance or affiliate opportunity. It is commission only and does not include a basic salary. This is a remote opportunity to be carried out from the applicant’s own home country or usual place of business. It does not involve working on location in the UK and does not provide eligibility for a UK work visa, sponsorship visa or relocation support. Applicants must currently be able to operate on a self employed or freelance basis and must be able to issue valid invoices for approved commission payments. Agents and affiliates are responsible for managing their own tax, national insurance, social security, legal, accounting, registration and reporting obligations in their own country or jurisdiction. Applicants must have a valid bank account or approved payment method capable of receiving commission payments. You will be responsible for your own sales activity, tax arrangements, insurance, business expenses and any required registrations unless otherwise agreed in writing. Any future paid role would not be guaranteed and would depend on performance, fit, business growth and organisational requirements. How to Apply Please apply by sending: A full CV. A covering letter explaining your background, relevant networks, sales experience and why you are interested in representing The Future Skills College and HelixOneGlobal. A professional photo. The application deadline is 15 May 2026. Applications will be reviewed on a first come, first served basis, so early applications are encouraged.

    Immediate start!
    Easy apply
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