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ConnexAI is looking for Implementation consultants to bring our Conversational AI product to life for clients. As the technical face of ConnexAI, you’ll help organisations transform their contact centres, making them smarter, faster, and more efficient with AI. The Role In this role, you will guide organisations from initial design through configuration, deployment, and training, ensuring our clients harness the full capabilities of our conversational AI to enhance customer experience and efficiency. Your first three weeks will be immersive training on our Conversational AI platform and Omnichannel CCaaS products. From day one, you will gain the skills to deliver AI solutions that are making a measurable difference for our clients. Once trained on our products, you will be out in the field, rolling out AI and CCaaS deployments across the UK, seeing the direct impact of your work on clients' operations. At ConnexAI, we value growth for our products and our people. As an Implementation Consultant, you’ll have the opportunity to deepen your expertise in AI and CCaaS, take on increasingly complex deployments, and expand your skills in an environment that rewards innovation and initiative. Our technology team enjoys a high retention rate, reflecting a culture that is inclusive, supportive, and empowering. What we are looking for • We are seeking candidates with experience deploying, configuring, or supporting AI or contact centre technologies, including CCaaS, UCaaS, IVR, dialers, telephony, or WFM systems., • Candidates from technology backgrounds with experience in AI or contact centre platforms are also welcome., • Availability to travel the majority of the week (this is a field role) Interview Process • 30-minute video call with our CIO, • 30-minute video call with our CTO About us ConnexAI is an award-winning Conversational AI platform, built by a world-class engineering and Data Science team. Our technology helps organisations increase revenue, reduce costs, and deliver superior customer experiences. ConnexAI’s suite includes AI Agent, AI Guru, AI Analytics, ASR, AI Voice, and AI Quality, providing enterprise-grade solutions that make AI practical and impactful. By joining ConnexAI, you will be at the forefront of AI innovation, helping organisations deliver smarter, faster, and more engaging customer experiences while growing your expertise in a field that is changing the way businesses communicate.

Location: Remote 🌍 Company: Vertus ⸻ Position Overview We are seeking a Trading Operations Support Agent to support the link between our key account clients and our technical infrastructure. This fully remote, full-time role combines trading expertise with technical monitoring to ensure seamless copy trading operations and system reliability. Key Responsibilities Client Support & Trading Operations (60%) • Provide first-line technical support to key account clients regarding MetaTrader 4/5 trading operations, • Investigate and resolve trade discrepancies between master and follower accounts in copy trading environments, • Analyze trading anomalies including slippage, commission discrepancies, execution delays, and pricing mismatches, • Document broker-side issues and coordinate resolution with liquidity providers, • Work with Social Trader Tools platform and other copy trading solutions to troubleshoot execution issues, • Maintain detailed logs of support tickets and resolution procedures Infrastructure Monitoring & Development (40%) • Build and maintain real-time monitoring dashboards for virtual machine health and Google Cloud Platform (GCP) resources, • Monitor Supabase database performance, connections, and data integrity, • Develop automated audit tools to detect trade execution anomalies, • Create alerts and notification systems for critical infrastructure events, • Document system architecture and monitoring procedures, • Provide on-call support during emergency situations outside regular business hours Required Qualifications Trading Knowledge • Proven experience in FX trading with deep understanding of trade execution mechanics, • Practical knowledge of MetaTrader 4 and MetaTrader 5 platforms, • Understanding of copy trading systems and their operational challenges, • Ability to identify and explain slippage, spread variations, commission structures, and requotes Technical Skills • Programming experience (Python, JavaScript, or similar) for building dashboards and automation tools, • Familiarity with cloud infrastructure monitoring (GCP preferred), • Experience with database monitoring and SQL queries, • Basic understanding of API integration and webhooks Professional Skills • Strong analytical and problem-solving abilities, • Excellent written communication for technical documentation and client interactions, • Self-motivated and capable of working independently in a remote environment, • Ability to remain calm under pressure during system incidents, • Availability for occasional after-hours emergency response Preferred Qualifications • Previous experience with Social Trader Tools or similar copy trading platforms, • Familiarity with Supabase or similar backend-as-a-service platforms, • Experience with Grafana, Prometheus, or similar monitoring tools, • Understanding of financial market microstructure, • Background in fintech or prop trading operations Work Arrangement • Location: Fully Remote, • Schedule: Full-time with on-call rotation for emergencies, • Time Zone: ideally UK / EU What We Offer • Competitive entry-level compensation, • Opportunity to develop expertise at the intersection of trading and technology, • Flexible remote work environment, • Professional development in fintech operations, • Exposure to institutional-grade trading infrastructure

HCLTech’s Microsoft Business Applications Practice (MBAP) is seeking a D365 CE (CCaaS & Customer Service AI) Solution Architect to join our award-winning and growing team. This individual will collaborate with business analysts and other team members to determine the best design approach regarding the overall solution including system design, data integration and migration. The D365 CE (CCaaS & Customer Service AI) Solution Architect carries the ultimate responsibility for meeting the customer requirements and completing the project. Role Summary We are looking for a Solution Architect with deep expertise in Dynamics 365 Customer Engagement, specializing in Contact Centre as a Service (CCaaS) solutions. The ideal candidate will have a proven track record of architecting and delivering end-to-end service experiences that combine Copilot Service Workspace, omnichannel routing including channels: email, chat and voice, AI-driven agent assist, and telephony integration. You will lead the architecture and technical design of complex CCaaS implementations for enterprise clients, ensuring scalable, intelligent, and seamless customer engagement across all service channels. Key Responsibilities Strategic Solution Architecture • Own the end-to-end solution design for CCaaS implementations on Dynamics 365, covering customer service, omnichannel engagement with handoff to live agents from Copilot Studio bots, • , and AI capabilities., • Lead the design of the Copilot Service Workspace, configuring and extending for agent productivity and efficiency., • Architect solutions leveraging AI for Agent Assist, including real-time suggestions, knowledge surfacing, and context-aware automation., • Collaborate with HCLTech Architects to define the chatbot strategy using Copilot Studio., • Design AI for Supervisors including real-time dashboards, conversation intelligence, and sentiment analytics., • Oversee the integration of telephony systems (e.g., Genesys, NICE, Five9, Azure Communication Services) into Dynamics 365 via certified connectors or custom middleware., • Working with the Data Architect to define data strategy and architecture for interaction history, customer profile unification, and insights-driven routing., • Ensure robust governance across environments, security roles, compliance, and performance management. Technical Leadership • Collaborate with developers, functional consultants, and client architects to deliver scalable, supportable designs., • Review and approve solution documentation including architecture blueprints, integration specs, and API definitions., • Lead technical workshops and architecture governance boards with stakeholders and vendors., • Contribute to pre-sales solutioning, technical scoping, and effort estimation as required., • Able to help resolve design conflicts or business process decisions across streams., • Provide support to lead coordination of the various teams/workstreams to ensure team is not working in silos. Required Skills and Experience • 6+ years of experience in Dynamics 365 CE, and are up to date with Copilot Service and Omnichannel and have had recent experience here., • Proven experience delivering Contact Centre solutions with voice, chat, social, and third-party telephony integrations., • Strong command of Copilot Service Workspace configuration and extensibility (e.g., session templates, macros, app profiles)., • Expertise in AI-powered features: agent assist, conversation intelligence, call transcription, sentiment scoring., • Experience with Power Platform, including Power Automate, Power Apps, and Power Virtual Agents., • Solid knowledge of Azure components such as Azure Communication Services, Bot Framework, Logic Apps, Cognitive Services., • Understanding of DevOps practices, solution lifecycle, and CI/CD pipelines for D365 solutions., • Excellent communication skills with the ability to engage business and technical stakeholders alike. Desirable Qualifications • Microsoft Certified:, • Dynamics 365 Customer Service Functional Consultant Expert (MB-230), • Power Platform Solution Architect (PL-600), • Experience integrating with CCaaS platforms such as Genesys Cloud, NICE CXone, Five9, Amazon Connect, or Twilio., • Exposure to Copilot for Service, Unified Routing, and Omnichannel Voice., • Familiarity with regulatory and compliance requirements around data privacy and call recording (e.g., GDPR, PCI-DSS). HCL Tech is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance For more information on how we process your personal data, please refer to HCLTech’s ___.

Head of Sales B2B – Reporting to the CEO Leadership Role | Award winning VoIP Provider Location: Remote/Nationwide Compensation:💼 Attractive six-figure leadership-level salary package (various benefits inc equity upside) UK Driver’s Licence Required: Benefit options included Start Date: ASAP Overview We are recruiting an experienced Head of Sales with a proven track record in scaling door2door b2b sales teams Nationwide via ISA’s (Independent door2door Field Sales Agents) and managing partnership and reseller channels. This is an exciting start-up leadership role within an award-winning UK VoIP Series A–funded telecoms provider. Reporting directly to the CEO, the successful candidate will launch and own the full ISA field sales strategy, ISA recruitment and national rollout. They will also manage the partnerships and reseller channels work alongside International sales, training and onboarding teams. The company is uniquely positioned to capitalise on the BT Switch-off, a market-wide transition requiring millions of UK SMEs to upgrade from copper lines to VoIP by 2027. Although profitable and growing, the company expects to raise £10M Series B growth funding in Q2-2026 to significantly accelerate growth and scale all sales channels including Field Sales. If you’ve scaled B2B field sales teams, especially self-employed agents selling into high-street sectors, then this is your chance to step into or step up into a key Leadership role in an exciting and high-profile buildout and commercial expansion. Ideal Candidate • Experienced B2B SME Field Sales leader with a strong and proven track record of recruiting, setting up, scaling and managing Independent Field Sales teams (ISAs) and reseller partnership channels, targeting micro-businesses and high-street SMEs in sectors such as IT, telecom, utilities, insurance, card payment services and other similar services., • A current leader or senior proven track record and the drive and readiness to step up into a leadership role, • Hands-on, strategic and ready to build from scratch — including putting in place proper systems, processes and agent infrastructure, • Energetic, ambitious and ready to capitalise on the BT Switch-off opportunity, • Strong network or ability to quickly map high-potential SME areas and local geography, • Proven ability to recruit ISAs with local reach and performance history — bonus if you bring a ready-made network of resellers or agents to accelerate buildout, • Ability to guide and challenge business leaders and CEO to reach proof-of-concept ahead of the next funding round, • Commercially aware and up-to-date on market trends, innovations and best practice, • Ability to leverage a product bundle uniquely positioned for field sales success (details below) Why Join? • The market is primed for expansion with clear traction in the micro-business and high-street sectors, • Sales teams can deliver within a few minutes, a fully operational 5G connection with VoIP digital phone line (mobile and handset) and unlimited UK calls., • VoIP setup takes 2 minutes — online sign-up, number selection or transfer and App downloads to setting up business hours and AI greetings, call test, • Customer onboarding is handled immediately via a remote team or scheduled via Calendly, • 5G connectivity is plug-and-play with instant proof of coverage and speed at the premises, • Handsets are plug-and-play and fully operational within minutes, • Lead the national rollout of a high-impact sales channel, • Join the UK’s most awarded VoIP provider for small businesses and be part of an exciting, hyper growth journey with significant new growth funding in Q2 2026, • Work directly with a recognized Founder in this space, who previously built one of the UK’s top SME telecoms brands, • Join a profitable company with a proven product and strong market demand, now ready to accelerate growth through new channels.

ABOUT US As the innovator in global cruise travel, ___ has been breaking the boundaries of traditional cruising for nearly 60 years. Most notably, the cruise line revolutionized the industry by offering guests the opportunity to design their ideal holiday on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, the company invites guests to 'Experience More at Sea' by providing them with more to see, more to do, more to enjoy, and more value on their holiday. Its fleet of 21 contemporary ships sail to over 400 of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveller staterooms, club balcony suites and The Haven by Norwegian®, the company's ship-within-a-ship concept. For additional information visit ___. Norwegian Cruise Line is a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. To learn more, visit ___. BENEFITS • Pension Scheme, • Private Medical, • Development Opportunities, partnered with Dale Carnegie, • Sales Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days paid holiday + 8 Bank Holidays JOB LOCATION AND LANGUAGE NEED This is a remote role based in the UK. Please note candidates applying for this role must be fluent in both written and spoken Italian & English for this role. BASIC PURPOSE This is a highly driven Sales and Customer Support role where you will be responsible for providing our Direct Guests and Travel Agent Partners with an exceptional standard of customer service, proactively securing bookings and maximising on all sales opportunities. You will service calls globally as part of the Follow the Sun initiative. POSITION RESPONSIBILITIES • You will receive and respond to inbound calls and emails, identifying customer requirements and matching the appropriate cruise with additional services., • You will secure sales through service, whilst meeting and exceeding targets set by your Team Leader around sales conversion, bookings and revenue generation., • Accountable for achieving set KPI’s around call handling, AHT, ASA, AUX code usage., • You will build and maintain relationships with all Trade Partners and Direct Guests., • Action fare quotations and bookings in accordance with company policies, using selling techniques to close the sale within the call., • Maintain product and brand knowledge to aid the close of a sale and any guest queries., • Responsible for securing and processing credit/debit card payment ensuring confidentiality and accuracy of all payment transactions., • Build rapport and be proactive within the call to prevent any need for a second call to the company., • Identify market and sales trends and feeding back to your Team Leader suggesting new initiatives to secure more sales., • Establish and maintain a good working relationship with other team members, guiding, advising and helping others where appropriate enhance service levels., • Consistently maintain high levels of professionalism that reflects a positive image of the product and the brand., • To complete any necessary administration duties accurately and timely., • To maintain departmental standards of dress code, office tidiness, time keeping and attendance, whether working in the office or remotely in a home office., • To comply with all relevant legal regulations to ensure customer confidentiality and contact requests are adhered to. EXPERIENCE • Experience of working in a Sales and Customer Service environment., • Previous experience of working within the travel/cruise industry or within a Contact Centre environment is desirable. COMPETENCIES / SKILLS • Knowledge of typical Contact Centre systems, CRM, Avaya, WFM, booking systems., • You will be a confident, outgoing and flexible individual with a positive attitude and enthusiastic approach, showing passion, interest and commitment., • Excellent communication skills, interpersonal and negotiating ability and the ability to use your own initiative and intuition will be required in the role., • A good level of computer literacy, a high level of attention to detail, plus strong organisational and time management skills, PC literacy in Windows, Outlook, MS Office and other associated applications., • Self-driven, results orientated with a positive dynamic approach. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful.

ABOUT US As the innovator in global cruise travel, ___ has been breaking the boundaries of traditional cruising for nearly 60 years. Most notably, the cruise line revolutionized the industry by offering guests the opportunity to design their ideal holiday on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, the company invites guests to 'Experience More at Sea' by providing them with more to see, more to do, more to enjoy, and more value on their holiday. Its fleet of 21 contemporary ships sail to over 400 of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveller staterooms, club balcony suites and The Haven by Norwegian®, the company's ship-within-a-ship concept. For additional information visit ___. Norwegian Cruise Line is a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. To learn more, visit ___. BENEFITS • Pension Scheme, • Private Medical, • Development Opportunities, partnered with Dale Carnegie, • Sales Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days paid holiday + 8 Bank Holidays JOB LOCATION AND LANGUAGE NEED This is a remote role based in the UK. Please note candidates applying for this role must be fluent in both written and spoken German & English for this role. BASIC PURPOSE This is a highly driven Sales and Customer Support role where you will be responsible for providing our Direct Guests and Travel Agent Partners with an exceptional standard of customer service, proactively securing bookings and maximising on all sales opportunities. You will service calls globally as part of the Follow the Sun initiative. POSITION RESPONSIBILITIES • You will receive and respond to inbound calls and emails, identifying customer requirements and matching the appropriate cruise with additional services., • You will secure sales through service, whilst meeting and exceeding targets set by your Team Leader around sales conversion, bookings and revenue generation., • Accountable for achieving set KPI’s around call handling, AHT, ASA, AUX code usage., • You will build and maintain relationships with all Trade Partners and Direct Guests., • Action fare quotations and bookings in accordance with company policies, using selling techniques to close the sale within the call., • Maintain product and brand knowledge to aid the close of a sale and any guest queries., • Responsible for securing and processing credit/debit card payment ensuring confidentiality and accuracy of all payment transactions., • Build rapport and be proactive within the call to prevent any need for a second call to the company., • Identify market and sales trends and feeding back to your Team Leader suggesting new initiatives to secure more sales., • Establish and maintain a good working relationship with other team members, guiding, advising and helping others where appropriate enhance service levels., • Consistently maintain high levels of professionalism that reflects a positive image of the product and the brand., • To complete any necessary administration duties accurately and timely., • To maintain departmental standards of dress code, office tidiness, time keeping and attendance, whether working in the office or remotely in a home office., • To comply with all relevant legal regulations to ensure customer confidentiality and contact requests are adhered to. EXPERIENCE • Experience of working in a Sales and Customer Service environment., • Previous experience of working within the travel/cruise industry or within a Contact Centre environment is desirable. COMPETENCIES / SKILLS • Knowledge of typical Contact Centre systems, CRM, Avaya, WFM, booking systems., • You will be a confident, outgoing and flexible individual with a positive attitude and enthusiastic approach, showing passion, interest and commitment., • Excellent communication skills, interpersonal and negotiating ability and the ability to use your own initiative and intuition will be required in the role., • A good level of computer literacy, a high level of attention to detail, plus strong organisational and time management skills, PC literacy in Windows, Outlook, MS Office and other associated applications., • Self-driven, results orientated with a positive dynamic approach. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful.

Multi-Agent LLM Systems Remote (MUST BE IN EUROPE) or Hybrid London/Barcelona We’re partnering with a venture-backed startup led by a founder who has built and taken two technology companies to IPO, now assembling a world-class team to tackle one of the most impactful problems in applied AI. The company is developing a voice-enabled AI copilot used by professionals to eliminate the friction from documentation and decision-making, a product with genuine, real-world impact that’s already being used in production environments. They’re now looking for a Senior/Staff AI Engineer to own and evolve the core “brain” service behind this assistant, the system that powers reasoning, retrieval, and dialogue in real time. Interview Process: 1️⃣ Intro call where we talk about the role. 2️⃣ Technical discussion with the Head of AI. 3️⃣ Deep-dive session with a Backend Engineer and ML Engineer from the team. 4️⃣ 30-minute conversation with the Founder. Why This Is Worth Your Time • Real ownership: You’ll be the architect behind a core AI system, not a feature contributor., • Fast-moving environment, • Immediate impact: Your code will run in production and support real users from day one., • Technical depth: Multi-agent reasoning, voice-streaming, RAG optimisation and all in one system., • Flexible setup: Remote across the EU, with optional co-working in London or Barcelona. What you’ll do • Obsessive about latency, you think in milliseconds, optimise for concurrency, and understand the trade-offs between speed, cost, and model performance., • Design, implement, and productionise multi-agent LLM systems that reason, plan, and coordinate., • Develop FastAPI-based microservices optimised for low latency and high reliability., • Engineer and evaluate RAG pipelines: hybrid retrieval, re-ranking, grounding, and context validation., • Integrate real-time voice interfaces (STT/TTS, WebRTC, LiveKit) into intelligent conversational flows., • Instrument and evaluate system performance using observability and model-faithfulness metrics. What we’re looking for • Proven ability to build and ship agentic or multi-agent frameworks into production., • Expert Python, FastAPI, and asyncio developer., • Practical experience with LangChain, Autogen, or custom orchestration layers., • Startup mindset: ownership, speed, and pragmatism over perfection. Bonus points • Experience working with voice or streaming systems (STT/TTS, WebRTC, LiveKit)., • Exposure to evaluation tooling, LLM-as-judge setups, or agent benchmarking., • Background in healthtech, fintech, or other compliance-heavy sectors.

Outbound Sales Team Leader (50% Agent / 50% Leader) Location: Home-based Hours: Monday to Friday, rotating schedule (9–5 for two weeks, 12–8 for one week) Start Date: ASAP Salary: £28,000 + £6,000 OTE + team commission About the Role We’re looking for a motivated and supportive Outbound Sales Team Leader to join our growing team. In this hybrid role, you’ll initially split your time between hands-on sales—engaging warm leads, building relationships, and converting interest into sales—and team leadership, coaching and motivating your team to achieve performance targets. This structure is designed to support both your professional growth and the business’s continued expansion. As you gain deeper insight into our products, customers, and sales strategies, and as the team grows, this position will evolve into a full-time leadership role. You’ll lead by example, demonstrating strong communication skills, empathy, and resilience while driving outstanding results for yourself and inspiring your team to reach new heights. Key Responsibilities Outbound Sales (50%) • Make outbound calls to individuals who have expressed interest in our clients’ products or services., • Build rapport quickly and understand customer needs., • Communicate the value and benefits of our clients’ offerings., • Handle objections with professionalism and guide calls toward a positive outcome., • Record accurate details of interactions and results in the CRM. Team Leadership (50%) • Motivate and support a team of outbound agents to achieve sales targets., • Monitor performance metrics and deliver regular feedback and coaching., • Conduct call listening and quality reviews to maintain high standards., • Identify training needs and help develop team capability., • Share performance insights and updates with management. Key Skills & Attributes • Proven outbound or telesales experience with strong closing skills., • Previous experience coaching, mentoring, or supporting colleagues., • Confident communicator and natural motivator., • Resilient, empathetic, and target-driven., • Strong organisational skills and attention to detail. About Cymphony Cymphony is a 24/7 customer support partner helping businesses grow through exceptional communication. From telephone answering and managed webchat to appointment booking, outbound sales, and outsourced support, we ensure every client interaction is handled with care and professionalism. We combine human connection with advanced technology to help our clients never miss a moment that matters. Why Join Us? • Be part of a team built on trust, care, teamwork, and simplicity., • Home-based role with consistent weekday hours., • Competitive pay, uncapped OTE, and team commission., • Genuine opportunities for progression into senior or management roles., • Supportive culture focused on growth and development. Ready to lead while staying close to the action? Apply now to start your journey with Cymphony.

ABOUT US As the innovator in global cruise travel, ___ has been breaking the boundaries of traditional cruising for nearly 60 years. Most notably, the cruise line revolutionized the industry by offering guests the opportunity to design their ideal holiday on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, the company invites guests to 'Experience More at Sea' by providing them with more to see, more to do, more to enjoy, and more value on their holiday. Its fleet of 21 contemporary ships sail to over 400 of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveller staterooms, club balcony suites and The Haven by Norwegian®, the company's ship-within-a-ship concept. For additional information visit ___. Norwegian Cruise Line is a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. To learn more, visit ___. BENEFITS • Pension Scheme, • Private Medical, • Development Opportunities, partnered with Dale Carnegie, • Sales Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days paid holiday + 8 Bank Holidays JOB LOCATION AND LANGUAGE NEED This is a remote role based in the UK. Please note candidates applying for this role must be fluent in both written and spoken French & English for this role. BASIC PURPOSE This is a highly driven Sales and Customer Support role where you will be responsible for providing our Direct Guests and Travel Agent Partners with an exceptional standard of customer service, proactively securing bookings and maximising on all sales opportunities. You will service calls globally as part of the Follow the Sun initiative. POSITION RESPONSIBILITIES • You will receive and respond to inbound calls and emails, identifying customer requirements and matching the appropriate cruise with additional services., • You will secure sales through service, whilst meeting and exceeding targets set by your Team Leader around sales conversion, bookings and revenue generation., • Accountable for achieving set KPI’s around call handling, AHT, ASA, AUX code usage., • You will build and maintain relationships with all Trade Partners and Direct Guests., • Action fare quotations and bookings in accordance with company policies, using selling techniques to close the sale within the call., • Maintain product and brand knowledge to aid the close of a sale and any guest queries., • Responsible for securing and processing credit/debit card payment ensuring confidentiality and accuracy of all payment transactions., • Build rapport and be proactive within the call to prevent any need for a second call to the company., • Identify market and sales trends and feeding back to your Team Leader suggesting new initiatives to secure more sales., • Establish and maintain a good working relationship with other team members, guiding, advising and helping others where appropriate enhance service levels., • Consistently maintain high levels of professionalism that reflects a positive image of the product and the brand., • To complete any necessary administration duties accurately and timely., • To maintain departmental standards of dress code, office tidiness, time keeping and attendance, whether working in the office or remotely in a home office., • To comply with all relevant legal regulations to ensure customer confidentiality and contact requests are adhered to. EXPERIENCE • Experience of working in a Sales and Customer Service environment., • Previous experience of working within the travel/cruise industry or within a Contact Centre environment is desirable. COMPETENCIES / SKILLS • Knowledge of typical Contact Centre systems, CRM, Avaya, WFM, booking systems., • You will be a confident, outgoing and flexible individual with a positive attitude and enthusiastic approach, showing passion, interest and commitment., • Excellent communication skills, interpersonal and negotiating ability and the ability to use your own initiative and intuition will be required in the role., • A good level of computer literacy, a high level of attention to detail, plus strong organisational and time management skills, PC literacy in Windows, Outlook, MS Office and other associated applications., • Self-driven, results orientated with a positive dynamic approach. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful.

About Us An exciting opportunity to join this rapidly growing group, I Need Leads LTD & Agent Ai Chat Bots group, industry leaders in innovative digital marketing, AI-powered lead generation, and automation solutions. Combining cutting-edge AI technology with human expertise, our platforms serve a diverse range of sectors including real estate, solar, insurance, finance, home improvement, and wellness. We are expanding our sales team and are looking for driven Sales - commission / bonus focused Agents to join us. This is an exceptional opportunity to work with premium products like AI chatbots, SEO services, CRM systems, and full-spectrum digital marketing packages, all fuelling business growth worldwide. Your Role • Proactively generate new business by selling our monthly subscription and marketing services., • Manage the entire sales cycle from lead generation to closing deals., • Educate prospects on the benefits of AI-powered automation tools and marketing services., • Build lasting relationships to ensure customer renewals and ongoing success., • Collaborate with internal teams to deliver excellent client onboarding and support. What We Offer • Work independently in a flexible, supportive environment with global backing., • Uncapped commission structure with competitive bonuses for sales targets., • Comprehensive training and ongoing support on all cutting-edge products., • Access to high-demand, industry-leading digital marketing and AI solutions., • Join a diverse and innovative team shaping the future of business technology. Ideal Candidate • Exceptional communicator and persuasive salesperson., • Self-motivated, disciplined, and results-driven., • Passionate about digital innovation and AI technology., • Previous sales experience (preferred) but not essential. How to Apply Please apply directly or send your CV and introductory message to Luke Rea, Recruitment Director. Or if you prefer a quick chat, feel free to call on +44 7737 112992 #TechSales #AISales #SaaS #EnterpriseGrowth #Hiring

Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. Compensation: £55 - £120 (per 1 hour session) £250 - £700 (multi-session studies) Job Requirements: Show up at least 10 mins before discussion start time. Participate by completing written and oral instructions. Complete written survey provided for each panel. MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date. Qualifications: Must have either a smartphone with working camera or desktop/laptop with webcam Must have access to high speed internet connection Desire to fully participate in one or several of the above topics Ability to read, understand, and follow oral and written instructions. Customer service representative agent experience is not necessary. Job Benefits: Flexibility to take part in discussions online or in-person. No commute needed should you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products. You get to review and use new products or services before they are released to the public. You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.

Job Title: Call Center Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a call center representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Call centre representative agent experience is not necessary. If you are a call centre representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No call centre representative agent experience needed.

Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK.We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment.We are currently looking for a dedicated and detail-oriented Mem

We're looking for a kind, compassionate and resilient Support Worker to join our Learning Disability Service in Kent.Making you feel at home here means helping you thrive in every way.That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all.A

And this isn’t just any job.Ready to Change Lives—Including Your Own?.We are proud to be the UK’s largest supported living provider, helping people with autism, learning difficulties, acquired brain injury and complex needs live more independent, fulfilling lives.We don’t just offe

Bank shifts - covering annual leave and sickness .Are you a naturally caring person and want to help make a difference in people’s lives? .If you are kind, compassionate and committed, we would love for you to join our care team at our lovely nursing home, Mill Lane.Mill Lane specialises

No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists. Customer service representative agent experience is not necessary.

Our Rogerstone factory is one of the largest in Europe, specifically designed for producing chilled recipe meals.

Health & Wellbeing team, helping to deliver exceptional care and lead by example in upholding our core values:.As a Senior Care Assistant, you will play a key role in supporting the wellbeing of our Pensioners, including:.Leading by example in delivering high-quality personal care.Supporting and men

We have the opportunity for an energetic, resourceful and proactive individual to join a team as a Senior Support Worker, supporting people who have enduring mental health diagnoses.The service is based in the Chorlton area and provides a service for 12 adults of all genders.You will be based withi

Join Our Team as a Care Assistant at the Royal Hospital Chelsea.Are you passionate about making a real difference in the lives of others? Do you have a genuine interest in supporting older people with dignity, and compassion? If so, we would love to hear from you.We provide both sheltered accommodat

As a Support Worker, you will help individuals live fulfilling and independent lives, promoting dignity, choice, and inclusion.Your duties will include supporting personal care, daily living activities, medication administration, and community engagement.Cumbria – covering various areas within the

BDS Recruitment are currently recruiting for a Housing Support Worker based in Birkenhead You will be working with vulnerable people helping them with support around housing applications, tenancies and job and education opportunities.The duties include but are not limited too.To complete a support

We are looking for female support workers within our South Manchester mental health service in Fallowfield.Supporting adult females who have enduring mental health diagnosis.The service provides 24 hour support which includes a waking night team.We are seeking a motivated, enthusiastic, inclusive, o

It is a small office To apply for this role please send your CV or call the office on (phone number removed) and ask for Karina.

Support Worker Join Nurseplus as a Support Worker – Make a Difference Every Day At Nurseplus, every shift you work is an opportunity to make a real difference in the lives of those in need.As a Support Worker, you’ll be providing high-quality care across a range of settings within

Health Care Assistant – Urgent Care (Ad-Hoc Shifts) Location: Ellesmere Port Contract: Ad-Hoc Shifts Hours: 08:30 – 17:00 Pay Rate: £16.Ltd/Umbrella) Role Overview Service Care Solutions are recruiting for an experienced Health Care Assistant (HCA) to join an Urgent Care

We strategically work with you to develop your career in care with ongoing professional development.

To provide high-quality social work and family support services to children and young people with disabilities and their families, ensuring that they are safeguarded, supported, and empowered to achieve their full potential.The post holder will work collaboratively with families, professionals, and

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.Without our incredible team of Support Workers, we simply wouldn't be who we are today.We're always on the hun

Part Time Roles – Stockport Supported Living for people with a Learning Disability.Creative Support is seeking warm, reliable and proactive Support Workers for our supported living services in Stockport.We provide person-centred care and support to enable people with a learning disability to enjoy

As a self-confessed night owl, the client typically heads to bed between 11pm and 1am, so some support may be needed during the night — this could include offering drinks, helping with repositioning, or simply providing a bit of emotional support and company.

Leisure are currently recruiting for cleaners jobs in Colchester.This position will be to join our temporary cleaner team at one of the best leisure facilities in the.The required cleaner shifts will be to cover every Saturday and Sunday 6am - 11am with an immediate start.Multiple shifts available p

Senior Residential Support Worker.Are you a dedicated and experienced Senior Support Worker looking for a new opportunity in the Wirral area? Look no further!.We are currently seeking a passionate individual to join our team at a Children's Residential Home in the Wirral as a Senior Support Worker.T

Are you looking for a fulfilling & rewarding career?.Monday to Friday (Part-Time, Relief hours are also available).In return, as our Driver you will receive a.We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.As a Driver, you'll be

Join Our Team as a Support Worker Make a difference after school and at the weekend!.Saturdays (10am-2pm) 10 hours a week.Monday-Friday (10am-2pm) 20 hours a week.Our client has needs such as autism and challenging behaviour.This role offers a unique opportunity to help our young client thrive both

Are you passionate about changing lives?.Do you have the resilience, empathy, and drive to support vulnerable children and young people?.Then join Stratton Mills, where every shift is a chance to make a real difference.As a Residential Support Worker, you'll play a vital role in childrens homes regu

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Hours per week: 30 hours a week.As a Domestic Assistant, you will be a member of the support services team.

Health Care Assistant (End of Life Care) Position: Full-Time/Part-Time Total Positions: 5 Average Weekly Core Hours: 14 Location: Cheshire & Merseyside Role Overview We are seeking compassionate and dedicated Care Assistants to adults in the community.You will be responsible for delivering hig

At Iceland we like to do things differently.We are a fair and ethical retailer, who believe in investing in our people and making a difference.We are now recruiting for a Cleaner to join our Iceland family.As a Cleaner, you are at the heart of our operation and we are looking for individuals who sha

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.Without our incredible team of Support Workers, we simply wouldn't be who we are today.We're always on the hun

Head Receptionist - ROKA Canary Wharf.Japanese Robatayaki restaurants.Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych.ROKA embodies the spirit of togetherness and shared dining:.ROKA continues to deliver an elevated

We are looking for passionate Childrens Support Workers who are available to work on a flexible basis.As a Childrens Support Worker you will work as part of a team to deliver a high standard of care at all times and support the Young Persons emotional wellbeing.You recognise that the role is to help

You must be physically able to undertake moving and handling, have the use of a vehicle with business use insurance and will be subject to an enhanced Disclosure & Barring Service check.

At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles.Were looking for a reliable and committed Kitchen Porter to join our team and become a valued part of day-to-d.

Job Title: Childrens Support Worker Agency | £17/hr | East Sussex.Job Summary: Weve been supporting childrens services professionals across Kent and the South East for over 25 years, giving you access to a wide range of agency opportunities each year across multiple local authorities and private pr

Senior Support Worker Location: Birkenhead, CH42 Salary: £29,392.Dependent on Experience) Job Type: Full-Time, Permanent (40 hours per week) Are you an experienced Senior Support Worker ready to lead and make a real impact? Join our residential care team and help support young people with com