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This is a great opportunity to advance your Employee Relations career with one of the world’s most iconic heritage brands. The role offers a competitive salary and market-leading benefits, with a base in Surrey or Oxfordshire. You will lead the delivery of expert, high-impact Employee Relations support across the business, strengthening ER capability, ensuring robust governance, and maintaining clear, compliant people policies aligned with UK and international employment law and our values. Working closely with People Business Partners, you will resolve issues early, reduce legal and reputational risk, and enable fair, consistent outcomes that support a positive workplace culture. Key Responsibilities Employee Relations Case Management Provide expert guidance and end-to-end management of complex ER cases, including conduct, performance/capability, absence and health, grievances, flexible working, probation, settlement agreements, and restructures/TUPE. Draft and quality-check all ER documentation including investigation reports, outcome letters, hearing packs, and settlement documentation. Chair or support formal hearings and appeals for complex or sensitive matters. Coach managers and PBPs to resolve issues early and consistently, applying company policies and the ACAS Code of Practice. Coordinate with external legal counsel where required and support tribunal preparation including witness statements and case documentation. Compliance, Governance & Risk Embed strong ER governance including case triage, risk assessment, escalation protocols, and audit trails. Ensure decisions align with employment legislation, ACAS Codes, GDPR, equality law, and internal controls. Maintain an ER risk register, identifying trends and implementing proactive mitigation strategies. Policy, Frameworks & Process Own and continuously improve the ER policy framework (disciplinary, grievance, performance, absence, flexible working, whistleblowing, dignity at work, social media etc.). Translate legislation and case law into practical guidance and toolkits for managers and HR teams. Standardise ER templates, processes and guidance within HR systems and knowledge platforms, ensuring clear version control and communication. Data, Insight & Continuous Improvement Manage ER dashboards and reporting covering case volumes, trends, timeliness, outcomes and recurrence. Use insights to drive preventative interventions, including manager training, policy updates and wellbeing initiatives. Capability Building & Culture Design and deliver targeted training on investigations, difficult conversations, absence management and inclusive decision-making. Provide real-time coaching for managers and PBPs handling complex cases. Champion a culture of respect, fairness and early resolution, role-modelling company values. Visa & Sponsored Worker Compliance Act as the organisational lead for visa-sponsored worker compliance. Ensure full adherence to sponsorship and right-to-work requirements, maintaining governance, tracking and reporting aligned with Home Office regulations. Advise HR and business leaders on sponsored worker risks and responsibilities. Knowledge, Skills & Experience Business Knowledge Strong understanding of UK employment law and regulatory requirements. International experience is advantageous. Awareness of reputational, legal and operational risk in people decisions. Essential Skills Complex ER case management Employment law interpretation and application Policy design and implementation Conflict resolution and mediation Skilled worker visa sponsorship processes Data analysis and ER reporting This role offers the chance to shape ER best practice within a globally recognised brand, building capability across the organisation while supporting the company’s continued growth. Location: Surrey or Oxfordshire Benefits: Competitive salary and market-leading benefits package

Our Benefits We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage… • A comprehensive wellbeing package to cover all aspects of wellbeing , both in and out of work, which can also be accessed by your family, • Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme, • Take your bank holidays flexibly to better suit your personal circumstances, • Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings, • Access to development opportunities , apprenticeships and qualified coaches to support your personal and professional growth, • Paid volunteering hours each year so you can make a positive impact on our community during your normal working day, • Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network, • Opportunities to nominate and receive Employee Recognition Awards The role of Support Worker is to enable adults with a disability to live as independently as possible and to enjoy lifestyles they choose to. We support and empower individuals to enhance the quality of their life, maximise potential and to continue to promote and develop independence skills within their home or whilst staying at Respite and within their own supported living home. For more information or to chat about this opportunity please contact Kerry Dring on . About you You will need to have a proficient level of written and spoken English and good IT skills for the purposes of case recording and to enable you to work towards further qualifications in Health and Social Care. You will already hold a Care Certificate at Level 2. You will not need to have previous experience of supporting a person with a disability as training will be provided for the right candidate, however you will have excellent verbal and written communication skills. You will have the ability to demonstrate awareness and understanding of equality, diversity and inclusion, Mental Capacity Act as well as the need for safety and confidentiality in the role. About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities. our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.

Support Worker Are you passionate about making a positive difference in people's lives? Our client, a dedicated organisation in Oxford, is hiring for a Support Worker to join a compassionate team committed to transforming lives and creating lasting change for individuals experiencing homelessness. What you'll be doing: * Supporting individuals with complex needs, including mental health, physical health, and substance misuse issues. * Assessing and managing risks to ensure safety and well-being. * Delivering high-quality care, support, and housing management in line with organisational policies. * Working collaboratively with partner agencies to provide holistic, tailored support. * Developing and implementing client-centred support and risk management plans, aiming for suitable move-on options within six weeks. * Building positive relationships, motivating progress, and encouraging recovery. * Managing challenging situations effectively, ensuring safety, and reporting safeguarding concerns. * Maintaining accurate case records, updating IT systems, and producing reports. * Participating in rota shifts, including evenings, weekends, and bank holidays, to ensure continuous support. * Assisting clients with housing benefit claims and tenancy-related administrative tasks. What you'll bring: * Understanding of the needs of homeless people and experience working face-to-face support. * Experience supporting individuals with complex needs. * Knowledge of trauma-informed care and move-on options. * Excellent communication skills, adaptable to diverse clients and stakeholders. * Strong decision-making skills and the ability to respond effectively in challenging situations. * IT proficiency, including Microsoft Office and database management. * Ability to work independently and as part of a team with a proactive attitude. * Relevant qualifications or certifications in health, social care, or related fields are desirable. * Commitment to safeguarding, equality, and diversity. If you're eager to support vulnerable individuals and be part of a community making a real difference, apply today! Submit your CV and supporting statement to take the next step in your career with a supportive, values-driven organisation. #OxSW TPBN1_UKTJ

A leading health service provider in the UK is seeking a dedicated Case Manager for individuals with learning disabilities and autism.

A local government authority in Oxfordshire is seeking an EET Case Worker to support young people aged 16-25 who are NEET. You will work one-on-one to help them access education and employment while maintaining their cases.

As an EET Case Worker you will work directly with a caseload of NEET young people to ensure they access suitable learning and employment. The EET Service consists of EET Case workers based in Oxfordshire County Council Children and Family Centres around Oxfordshire. In addition to case work you will

Senior Support Worker - Homelessness Services Oxford £28,428 per year 37.5 hours per week | Permanent Shift Pattern (4-Week Rota) Week 1: Monday - Friday, 8:00am - 4:00pm Week 2: Monday - Friday, 12:00pm - 8:00pm Week 3: Monday - Wednesday 9:00am - 5:00pm | Saturday & Sunday 8:00am - 8:00pm Week 4: Wednesday - Friday 9:00am - 5:00pm About the Role A respected homelessness support provider across Oxfordshire is seeking a Senior Support Worker to join their dedicated team supporting individuals experiencing homelessness and complex health needs. This role forms part of a specialist Step-Up and Step-Down accommodation service , supporting individuals leaving hospital under the Discharge to Assess model , as well as people who may otherwise be at risk of hospital admission and require short-term accommodation and support. Working within a small, dynamic, and supportive team , you will play a key role in delivering high-quality, person-centred support, managing complex cases, and helping individuals move towards stability and independent living. This is a highly rewarding opportunity for someone passionate about making a real difference to people experiencing homelessness . Key Responsibilities Support the delivery of a safe and supportive accommodation service Assess and manage risk for individuals accessing the service Deliver case management for clients with complex needs Work collaboratively with health services, housing providers, and community organisations Develop and implement holistic support and move-on plans Support residents in identifying suitable move-on options within six weeks Maintain Housing Benefit claims and housing management tasks Manage challenging situations while ensuring the safety of residents and staff Maintain accurate records and update internal systems Report safeguarding concerns promptly in line with procedures Build positive relationships with residents, professionals, and local services Work as part of a rota including evenings, weekends, and bank holidays What We Are Looking For Essential Understanding of the challenges faced by people experiencing homelessness Experience working in a frontline, face-to-face support role Experience supporting individuals with complex needs , including: Mental health Physical health needs Substance misuse Knowledge of trauma-informed approaches Strong communication and relationship-building skills Ability to manage challenging situations Good IT skills including Microsoft Office Strong organisational and case management skills Desirable Experience in supported housing, hostels, or homelessness services Understanding of move-on pathways and housing options Personal Qualities We are looking for someone who is: Compassionate and empathetic Passionate about supporting vulnerable people Resilient and able to manage emotionally demanding situations A proactive team player Organised and able to prioritise tasks effectively Safeguarding & Equality The organisation is fully committed to safeguarding vulnerable adults, children, and young people , and expects all staff to share this commitment. They are also committed to equal opportunities , welcoming applications from all backgrounds and communities. If you are passionate about supporting people experiencing homelessness and want to make a real impact, we would love to hear from you. #STRJP TPBN1_UKTJ

Senior Support Worker - Homelessness Services Oxford £28,428 per year 37.5 hours per week | Permanent Shift Pattern (4-Week Rota) Week 1: Monday - Friday, 8:00am - 4:00pm Week 2: Monday - Friday, 12:00pm - 8:00pm Week 3: Monday - Wednesday 9:00am - 5:00pm | Saturday & Sunday 8:00am - 8:00pm Week 4: Wednesday - Friday 9:00am - 5:00pmAbout the Role A respected homelessness support provider across Oxfordshire is seeking a Senior Support Worker to join their dedicated team supporting individuals experiencing homelessness and complex health needs. This role forms part of a specialist Step-Up and Step-Down accommodation service, supporting individuals leaving hospital under the Discharge to Assess model, as well as people who may otherwise be at risk of hospital admission and require short-term accommodation and support. Working within a small, dynamic, and supportive team, you will play a key role in delivering high-quality, person-centred support, managing complex cases, and helping individuals move towards stability and independent living. This is a highly rewarding opportunity for someone passionate about making a real difference to people experiencing homelessness. Key Responsibilities Support the delivery of a safe and supportive accommodation service Assess and manage risk for individuals accessing the service Deliver case management for clients with complex needs Work collaboratively with health services, housing providers, and community organisations Develop and implement holistic support and move-on plans Support residents in identifying suitable move-on options within six weeks Maintain Housing Benefit claims and housing management tasks Manage challenging situations while ensuring the safety of residents and staff Maintain accurate records and update internal systems Report safeguarding concerns promptly in line with procedures Build positive relationships with residents, professionals, and local services Work as part of a rota including evenings, weekends, and bank holidaysWhat We Are Looking For Essential Understanding of the challenges faced by people experiencing homelessness Experience working in a frontline, face-to-face support role Experience supporting individuals with complex needs, including: Mental health Physical health needs Substance misuse Knowledge of trauma-informed approaches Strong communication and relationship-building skills Ability to manage challenging situations Good IT skills including Microsoft Office Strong organisational and case management skillsDesirable Experience in supported housing, hostels, or homelessness services Understanding of move-on pathways and housing optionsPersonal Qualities We are looking for someone who is: Compassionate and empathetic Passionate about supporting vulnerable people Resilient and able to manage emotionally demanding situations A proactive team player Organised and able to prioritise tasks effectivelySafeguarding & Equality The organisation is fully committed to safeguarding vulnerable adults, children, and young people, and expects all staff to share this commitment. They are also committed to equal opportunities, welcoming applications from all backgrounds and communities. If you are passionate about supporting people experiencing homelessness and want to make a real impact, we would love to hear from you. #STRJP

Support Worker Are you passionate about making a positive difference in people's lives? Our client, a dedicated organisation in Oxford, is hiring for a Support Worker to join a compassionate team committed to transforming lives and creating lasting change for individuals experiencing homelessness. What you'll be doing: * Supporting individuals with complex needs, including mental health, physical health, and substance misuse issues. * Assessing and managing risks to ensure safety and well-being. * Delivering high-quality care, support, and housing management in line with organisational policies. * Working collaboratively with partner agencies to provide holistic, tailored support. * Developing and implementing client-centred support and risk management plans, aiming for suitable move-on options within six weeks. * Building positive relationships, motivating progress, and encouraging recovery. * Managing challenging situations effectively, ensuring safety, and reporting safeguarding concerns. * Maintaining accurate case records, updating IT systems, and producing reports. * Participating in rota shifts, including evenings, weekends, and bank holidays, to ensure continuous support. * Assisting clients with housing benefit claims and tenancy-related administrative tasks. What you'll bring: * Understanding of the needs of homeless people and experience working face-to-face support. * Experience supporting individuals with complex needs. * Knowledge of trauma-informed care and move-on options. * Excellent communication skills, adaptable to diverse clients and stakeholders. * Strong decision-making skills and the ability to respond effectively in challenging situations. * IT proficiency, including Microsoft Office and database management. * Ability to work independently and as part of a team with a proactive attitude. * Relevant qualifications or certifications in health, social care, or related fields are desirable. * Commitment to safeguarding, equality, and diversity. If you're eager to support vulnerable individuals and be part of a community making a real difference, apply today! Submit your CV and supporting statement to take the next step in your career with a supportive, values-driven organisation. #OxSW

A support services company is seeking a Support Worker in Lytham St Annes to assist a 14-year-old male client suffering from cerebral palsy.

An international child welfare organization in the United Kingdom is seeking candidates for the role focused on child protection.Responsibilities include conducting outreach for vulnerable children, engaging in community child protection activities, and implementing child protection interventions.Ca

A leading recruitment agency is looking for an experienced Refuge Case Worker to support residents in Haringey on a temporary basis.

To liaise with case manager for annual leave requests and alerting the case manager of sickness that will prevent them working, in order that cover can be organised. Support Worker, Lytham St Annes, Blackpool. To work as a member of a small team responsible to the case manager and to ensure good com

Our Care and Repair team plays a vital role in delivering practical housing related support for all Blackpool residents and we are now looking to recruit a Caseworker to support the service. This role offers the chance to provide essential casework support to vulnerable residents. You will manage a

Adecco are recruiting for a HAIL (Home Adaptations for Independent Living) Case Worker on behalf of Newham Council. We are seeking an experienced Case Worker to join the HAIL (Home Adaptations for Independent Living) team within Adult Social Care. Previous experience in a similar case worker role.

We are currently recruiting for an experienced Refuge Case Worker to join the Louise House service in Haringey on a temporary agency basis. As a Refuge Case Worker, you will support residents within a refuge setting, providing practical and emotional support, risk management, and advocacy to promote

A staffing agency is seeking an experienced HAIL Case Worker to join the Adult Social Care team for Newham Council.

A local government authority in the United Kingdom is looking for a Senior Case Worker to provide support and guidance to individuals for their independence and wellbeing. You'll manage a diverse caseload and support complex cases while mentoring colleagues.

Using the recovery approach and SMART support planning, this Floating Support Worker will help individuals increase independence, maintain accommodation and enjoy a good quality of life.

Other job titles you may be searching for: Social Worker, Welfare Worker, Community Worker, Casework Assistant, Case Manager, Care Manager, Social Work Assistant, Social Work Practitioner, Support Worker, Support Coordinator, Reviewing Officer. As well as holding your own diverse caseload,you’llal

To manage a caseload of children and young people involved in the youth justice system, delivering effective assessments and interventions to prevent offending and re‑offending. Manage a caseload of children and young people referred through the police or court. Monitor progress, review interventi

Supporting casework: allocating cases, following up for documentation, updating records. Harris Hill is delighted to be partnering with a membership organisation in their search for a Senior Administrator and Case Support Worker.

A reputable recruitment agency is seeking a Youth Justice Case Worker to manage caseloads of children involved in the youth justice system. Ideal candidates will have experience working with at-risk youth and strong skills in case management.

A leading social purpose organization in the United Kingdom is seeking a Justice Case Worker to manage participants in custody.

Manage a caseload of participants in custody.

Experienced support worker needed to care for a 5-year-old boy with cerebral palsy, assisting with personal care, nutritional, and leisure needs.

Support Worker needed to assist a gentleman with a brain injury, providing care and supporting daily activities.

Receptionist Derby Perm Part time 20 hours a week.About the RoleWe are looking for a professional, friendly, and highly organised Receptionist / Administration Assistant to join our client's team on a part‑time basis.This role is ideal for someone who enjoys supporting others, creating a welcoming

Manage a caseload of 40–50 patients (including children).

We are looking for highly competent Support Workers with experience working in secure or high-risk environments, including:. Get in touch for an informal chat about the role, I can give you an insight into the role of Support Worker here and guide you through the recruitment and onboarding process.

This role would be ideal for someone looking to develop their experience in a reception and administration role.A positive attitude and the desire to learn are essential, as is a non-judgmental and supportive approach to people who are facing problems with drugs and alcohol.Volunteer Receptionists/A

If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Worker, Homelessness Officer, Tenancy Sustainment Officer, Outreach Support Worker, Supported Housing Officer, Resettlement Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Housing Of

Have proven complex case management experience, with a clear focus on outcomes for customers and their wider community. Have the ability to record concise, accurate case notes and support paperwork.

We are looking for an experienced Enforcement Officer with recent local authority experience and the ability to hit the ground running in picking up their own caseload, carrying out investigations and writing reports and look after a team.

Cherwell District Council, in North Oxfordshire, is an ambitious and forward-thinking local authority committed to delivering high quality planning services that support sustainable growth, protect our environment and shape sustainable, well-designed and vibrant places for our residents, communities

My Client in Essex are in the market for an interim DM Team Leader to come and work alongside the exisiting Team Leader and work on a small caseload of Major Applications/PPAs.

We are partnering with a highly respected, global professional services firm to appoint an Office Coordinator / Front of House for their London office.This is a pivotal, client-facing role at the heart of the business, ideal for someone who thrives in a fast-paced environment and takes pride in deli

Manage a caseload of 40–50 patients (including children).

Join Voyage Care and Feel Valued, we reward your dedication with:.Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply).Premium overtime rates at an additional £1 per hour (Ts & Cs apply).Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is

We are looking for highly competent Support Workers with experience working in secure or high-risk environments, including:. Get in touch for an informal chat about the role, I can give you an insight into the role of Support Worker here and guide you through the recruitment and onboarding process.

CAMHS Professionals is recruiting experienced Children's Residential Support Workers to join a bank of professionals supporting children's care homes across Surrey, on behalf of a local authority client.

What the Role Involves As a Support Worker, you’ll help individuals live more independently, confidently, and safely.

Closing date: 20-04-2026 Customer Team Leader Location: Central Corner , Roche, PL26 8JF Pay: £14.Contract: 30 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2

We are looking for passionate Childrens Support Workers who are available to work on a flexible basis. As a Childrens Support Worker you will work as part of a team to deliver a high standard of care at all times and support the Young Persons emotional wellbeing.

If youve also worked in the following roles, wed also like to hear from you: Senior Support Worker, Support Worker, Housing Support Worker, Homeless Support Worker, Homeless Support Manager, Housing Manager, Housing Officer, Residential Support Worker, Supported Housing Team Leader, Care Team Leader

Childrens Support Worker / Residential Support Worker / Care Worker / Career in Care / Working with Children / SEMH. Our night support workers are a part of enabling our young people to get their childhood back and create pathways to become well rounded adults an incredibly rewarding role to have. O