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Working as part of the Casework Team, the Triage caseworker will be the first point of contact for beneficiaries seeking support: following the triage process to establish the initial needs; moving forward the requests; and following up once the casework process has been completed. This role will involve assessing the needs of the children and family to provide recommendations for appropriate assistance, including financial assistance for welfare needs, advice, and support to families in the management of finances, and assessment of child specific needs Key Tasks and Responsibilities Caseworkers provide support and advice to eligible individuals in line with the policies of the Naval Children’s Charity. They work closely with other organisations to ensure that children and families receive appropriate and prompt support. The role of caseworker is to assess the needs of the children and family and provide recommendations for appropriate assistance to the Senior Caseworkers and Senior Leadership Team. This includes financial assistance for welfare needs, advice and support to families in the management of personal affairs and finances, and assessment of child specific needs. Caseworkers should be empathetic and non-judgmental. Caseworkers will receive induction training both in house and externally to include use of the bespoke CMS (Casework Management System) used by the Armed Forces Charity Sector. The role is subject to DBS checking. It may require some home visits and travel around the UK. Triage:  To act as the first point of contact to the Casework team for beneficiaries, providing a calm, supportive and professional welcome  To complete an initial assessment of need by triaging telephone calls, emails and applications received through Mosaic, Lightning Reach and other referral routes.  Contact families who submit an enquiry through the Charity website or via email  To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard  Accurately record beneficiary information in the CRM system, ensuring timely, detailed, and confidential case notes  Identify urgent or emergency requests for support and escalate to a Senior Caseworker for prioritising  Provide clear information about available support, signposting, or referrals  Follow up with beneficiaries once casework has been completed to ascertain impact and any unmet need  Process day to day invoices and pass to the Senior Leadership Team for payment  Maintain up-to-date understanding and awareness of the Royal Navy  Uphold organisational values at all times, conducting work with integrity, professionalism, and compassion. Naval Children’s Charity | Candidate recruitment pack 7 Casework:  Deal with enquiries and correspondence from beneficiaries  Investigate applications for grants and, following assessment, produce recommendations for the Senior Caseworkers, Senior Leadership Team and Grants Committee  Liaise with external caseworkers from SSAFA, RN FPS and other organisations to ensure comprehensive casework is carried out on all beneficiaries  Establish a relationship of trust with beneficiaries. Offer advice and guidance including relationship, bereavement, family counselling and sign posting where appropriate both by telephone and in person when appropriate to statutory/external organisations and Armed Forces charities  Investigate beneficiary entitlement to statutory funds, advise of other possible sources of charitable funding and, with the beneficiaries’ consent, refer to other charities to almonise with them to provide a package of care for the beneficiary  Seek opportunities to encourage other organisations to work proactively with beneficiaries  Ensure confidential handling of all information concerning beneficiaries in accordance with the Naval Children’s Charity’s confidentiality and data protection policies  Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with the Naval Children’s Charity’s data protection policies  Keep abreast of developments in your allocated lead area on legislation, childcare issues and the benefits system and have an awareness of the MoD allowance system  Regularly update personal training and skills  Such other relevant duties as may be assigned from time to time Person specification Essential  Understanding of military life and the impact on serving personnel, veterans and their families  Be able to demonstrate empathy, emotional intelligence, and non judgmental communication  Evidenced knowledge and experience of charitable and financial support to beneficiary groups  Strong communication, organisational and record keeping skillsDesirable  Confident using IT including Microsoft Office; knowledge of grants or other CRM  Experience of recording information into a CRM (training will be provided)  Familiarity with the Royal Navy and the Service charity sector  Evidence of working effectively in co-operation with other charities and organisations.Personal qualities  Adherence to NCC’s values  Integrity, honesty and professionalism at all times Naval Children’s Charity | Candidate recruitment pack 8  Able to treat all people with respect and dignity  Willing to take responsibility for actions and remain accountable  A team playerThe tasks listed in this job description are not designed to be exhaustive and may vary from time to time according to the needs of the Charity. This document will be reviewed in consultation with the post holder as the role and services provided by the organisation develop. The Naval Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and associated professionals to share this commitment. N

This role has been created as part of a funded project to train two Immigration Caseworkers to IAA Level 2 and expand local immigration advice provision. We are seeking a motivated Immigration Caseworker to train to IAA Level 2 and provide high quality advice to people experiencing immigration issue

Spark2Life is a community-driven charity operating across London, Kent, and Buckinghamshire.Founded in 2006, our mission is toprevent harm and promote life, with a focus on reducing youth violence, addressing racial disproportionality, and preventing school exclusions.TheCasework Mentorplays a vital

The firm is seeking a solicitor or experienced caseworker (1 year PQE and/or 2 years’ casework experience) to join the immigration team who specialise in both business and personal immigration matters.

A UK-based immigration law firm is seeking a qualified immigration solicitor to manage a caseload of UK immigration and nationality matters.This fully remote position requires at least 2 years of experience in UK immigration law and the ability to communicate fluently in both Turkish and English.You

Are you passionate about helping people manage their finances and reduce debt? We are seeking a committed and experienced Outreach Debt Caseworker to join our Money Advice Team at York Citizens Advice.

We are hiring: Caseworkers, Solicitors, Home-based Consultant Solicitors and Business Development Managers at Lexmark Legal. The firm is currently in a growth phase and is hiring experienced Caseworkers, Solicitors, Home Based Consultant Solicitors, and Business Development Managers. Caseworkers: Sa

Bekenbey Solicitors is a UK-based immigration and nationality law firm regulated by the Solicitors Regulation Authority (SRA).The firm advises clients globally on a broad range of UK immigration and nationality matters, including business and talent-based routes, family applications, long-term resid

We are seeking a solicitor, caseworker, or barrister to join our supportive, collaborative team. Caseworkers accredited at Level 3 OISC and Level 2 IAAS with litigation experience.

Are you passionate about helping people manage their finances and reduce debt? We are seeking a committed and experienced Outreach Debt Caseworker to join our Money Advice Team at York Citizens Advice.

A renowned legal practice based in Greater London is seeking experienced professionals for various roles including Caseworkers and Solicitors in Immigration law.

We are recruiting for caseworker positions in Compensation Fund team.

This is a full-time remote role for a Consultant Immigration Caseworker/Solicitor.

A global immigration services provider is seeking an Immigration Consultant to join their UK Inbound team.This role involves assisting with casework, preparing documentation for visa applications, and supporting team members with client queries and presentations.Ideal candidates should have experien

Specialist Behaviour Support Worker.We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join our Learning Disabilities Service.No personal care or experience required, just the right values.Want to feel valued? You'll feel at home here.Annual leave increasing

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.Managerial and technical leadership of an electronics design team.Work package management; cost, schedule, risk and opportunities.Ensuring the engineering team is supportin

Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Plenty of ups, downs and curveballs.With a career as a Team Leader at Sage Care every day will be different to the next.Each will offer you the opportunity to do meaningful and

Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our support workers enable our young people to get their childhood back and create xwzovoh pathways to become well rounded adults an incredibly rewarding

Make sure to apply with all the requested information, as laid out in the job overview below.Competitive Salary plus benefits.Join Detectronic's Field Services team as a.Lead a team on-site made up on an Assistant Field Service Technician or Field Service Technician ensuring quality work and health

Key Recruitment are currently recruiting for a Paint Sprayer Team Leader to work for our client based in Havant.Ensure all your application information is up to date and in order before applying for this opportunity.To lead and take ownership of the paint shop, ensuring high-quality powder coating a

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our team leaders ena

Are you a dedicated Quality Team Leader with a strong commitment to excellence and continuous improvement in automotive manufacturing?.Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Shift allowance of 25% payrate

Workshop Team Leader - Fabrication.Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.Yolk Recruitment are supporting the recruitment of Fabrication Team Leaders to manage welding and fabrication teams within a busy manufacturin

Are you looking for a rewarding career where you can really make a difference? Are you an experienced care professional looking for a change?.You may be looking for a new challenge within a different setting.Come and join the Agincare family as a Care Team Leader!.Click here to view the care xwzovoh

Infrastructure Electrical & Mechanical Team Leader.Wednesbury Depot, Potters Lane, WS10 0AR.Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.MML Pension, 25 days holiday plus Bank Holidays & Free travel on Tram & NX Bus for you an

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your op

MEDICAL RECEPTIONIST / MEDICAL SECRETARY.We are looking for an enthusiastic medical receptionist to join our team at Grosvenor Gardens Healthcare either at West Dulwich Clinic (SE21 8SZ) or Belgravia Clinic (SW1W 0DH).The successful candidate will be enthusiastic and experienced, enjoys patient con

We are committed to continuous improvement, building a skilled, knowledgeable, and flexible workforce alongside promoting innovation and creativity whilst keeping children, young people and families at the heart of all we do.We really value our workforce and offer you a great benefits package includ

Our client is seeking experienced.This is a hands-on leadership role where you'll manage, mentor, and work alongside your team to deliver high-quality person-centered support that promotes independence and wellbeing.Leading and developing support teams to consistently deliver person-led care.Working

Submit your CV and any additional required information after you have read this description by clicking on the application button.Location: 74 Frederick Crescent , Port Ellen, PA42 7BE.Contract: 35 hours per week + regular overtime, permanent contract, full time.Working pattern: varied shifts includ

Redline has been retained by a leading process instrumentation manufacturer who are looking for a Engineering Manager to join their R&D team based in Surrey.Due to significant growth, they are seeking an Electronics Team Leader to be responsible for engineering and R&D for highly regulated products.

Key Recruitment are currently recruiting for a Paint Sprayer Team Leader to work for our client based in Havant.To lead and take ownership of the paint shop, ensuring high-quality powder coating and wet spray finishes are delivered on time, to specification, and to company standards.This is a hands-

We are delighted to be assisting an excellent Greater Manchester based Law Firm in their search for a Paralegal to join their incredible Family Law department.This is an outstanding opportunity offering a very attractive starting salary for the successful individual.The ideal candidate will bring pr

We're looking for a kind, resilient and compassionate Support Worker to join our Learning Disability Service in Newham.Hi, I'm P and I am a 27-year-old man who currently lives in a supported living service in Newham.I have lived here for just over one year, and came to England with my mother from Po

We are a 5 bedded home based in Enfield, North London.As a Residential Support worker, you will:.Safeguard and promote the wellbeing of young people in our care.Provide a caring, supportive and nurturing environment.Encourage our young people to participate in hobbies and activities.Act as a positiv

Behaviour Support Worker - Alternative Provision (Primary SEMH) - Calmore.An Alternative Provision in Calmore is seeking calm, resilient, and relationship-focused Behaviour Support Workers to support primary-aged children with Social, Emotional and Mental Health (SEMH) needs.The provision works with

Residential Conveyancing Paralegal – Surrey.An interesting opportunity has arisen for a Residential Conveyancing Paralegal with a long-established law firm in Surrey, where support with SQE has been offered to Paralegals.This dynamic law firm has an opportunity for you to work in its lively R

We are looking for a passionate.As a Senior you will lead a team of support workers to deliver a high standard of care at all times.You recognise that the role is to help support service users maximise their choices, rights and decisions.The successful candidate must have;.NVQ Level 3 in Residential

Childrens Support Worker Location: East Sussex Pay: From GBP16.Shifts: Long days & waking nights available About the Role We are currently recruiting Childrens Support Workers to work with vulnerable young people who present with mental health needs and challenging behaviours.This is a rew

We are looking for a passionate.As a Senior you will lead a team of support workers to deliver a high standard of care at all times.You recognise that the role is to help support service users maximise their choices, rights and decisions.The successful candidate must have;.NVQ Level 3 in Residential

We are recruiting a Community Complex Support Worker to provide 2:1 support for a young male in Tunbridge Wells with complex epilepsy and developmental delay.Our client is non-verbal and requires support with enteral feeding and medication, oral suctioning, hoisting, and personal care.His needs also

We are looking for respectful, warm and highly motivated individuals to work in Supported Living services within the Ellesmere Port area to support adults who have a learning disability.We offer an empowering model of support which enables people to lead fulfilling and happy lives, maintain their te

PST Group is currently recruiting for a Female Support Worker to support a new client in the PO16 area.Shift Details: * 3 day shifts per week * 7:45am – 5:00pm * Location: PO16 Requirements: * Female Support Worker * Minimum 12 months' UK care experience * Buccal medicat

Are you ready to make a real difference in someone’s life? Apply today to join our client’s team where your kindness, energy and care can truly change lives!.They are inviting compassionate, committed individuals to join their team of Support Workers in their Supported Living settings.Th

P/H | Free Accommodation | Channel Islands | Beautiful Location | Supportive Management.Are you looking for a change of scene but still want to make a real difference to the lives of vulnerable children and families?.We are recruiting experienced Residential Support Workers to join Childrens Homes i

Housing Support Worker Temporary - Permanent £17 Umbrella Hours: done on a rota, between 8am-8pm Whalley Range Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Housing Support Worker in Manchester.Responsibilities of the Ho