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Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield Stratford London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.
Want be part of us? We are now looking for a talented Front Desk Agent to join our team! Core Responsibilities: To maintain a high profile presence on the Reception desk and be accessible to guests and clients at all times. Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guests whenever the possibility arises in order to maximize hotel sales. To be fully conversant and able to operate the hotels property management system (OnQ PMS). To be aware of the hotels availability to ensure that every opportunity is taken to maximize room sales and upselling opportunities. To deal with cash, cheque, credit card and sales ledger transactions in accordance with the hotel standards of procedures (SOP) manual, and to ensure that any discrepancies are reported immediately. To ensure the float handed over is checked and correct on every occasion.
Want be part of us? We are now looking for a talented Night Front Desk Agent to join our team! Core Responsibilities: To maintain a high profile presence on the Reception desk and be accessible to guests and clients at all times. Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner. To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guests whenever the possibility arises in order to maximize hotel sales. To be fully conversant and able to operate the hotels property management system (OnQ PMS). To be aware of the hotels availability to ensure that every opportunity is taken to maximize room sales and upselling opportunities. To deal with cash, cheque, credit card and sales ledger transactions in accordance with the hotel standards of procedures (SOP) manual, and to ensure that any discrepancies are reported immediately. To ensure the float handed over is checked and correct on every occasion.
The main duties of the role are to ensure the branch operates efficiently to the highest standards, supporting the office team delivering excellent service. You will have good knowledge of office systems and practices, carrying out your duties in a timely manner to ensure all tasks are completed in line with our clients expectation, below is a snapshot of expectations for this role. Pricing and processing of orders Dealing with internal and external enquiries Customer support Printing labels and scheduling deliveries Ability to use company and client systems to ensure live updates General office admin activities Invoicing Office 365 and SAP experience Preparation/calculations of estimates for supply only trade customers Production of sales invoices in line with client requirements Liaising with suppliers to reduce costs where necessary Liaising with customers to follow up on quotations and reporting feedback Good inwards for bought in materials and assigned delivery notes Purchase orders / raising and following through to delivery Liaising with operatives in factory for cut sized glass Liaising with glazing operatives with paperwork Assisting Branch Manager with month end reports Dealing with cash sales customers / handling cash and card payments and raising invoices Answering incoming telephone call Skills and qualifications: Industry knowledge advantageous Knowledge of SAP (Sales and Service Management element) Data Entry Skills Organisation and time management Verbal Communication Reporting Skills Managing Processes Customer Focus Number literate The successful candidate will be reliable, flexible, personable, and able to work using own initiative and time management. Full time working hours are Monday to Friday, 8am to 5pm
We are seeking an enthusiastic and friendly Waitress to join our team at Mumbai Square. The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to thrive in a fast-paced environment. As a Waitress, you will play a key role in ensuring our guests have an exceptional dining experience. Key Responsibilities: Customer Service: Greet guests promptly and courteously, presenting menus and providing detailed information when asked (e.g., about portions, ingredients, or potential food allergies). Order Taking: Accurately take food and beverage orders, relaying them promptly to the kitchen and bar. Service Delivery: Serve food and beverages in a timely manner, ensuring accuracy and quality presentation. Guest Interaction: Check in with guests to ensure they are enjoying their meals and take action to correct any problems. Up-selling: Make recommendations and inform guests of special menu items, promotions, or restaurant events. Payment Processing: Prepare checks and process guest payments using POS systems. Cleanliness: Maintain cleanliness and organisation of the dining area, including tables, chairs, and floors. Ensure all service areas are stocked and prepared for service. Team Collaboration: Work collaboratively with other staff members to ensure efficient service and guest satisfaction. Complaint Handling: Address any guest complaints or concerns promptly and professionally, escalating to the manager as necessary. Compliance: Adhere to all health and safety regulations, including food safety standards. Qualifications: Experience: Previous experience as a waitress or in a customer service role preferred. Skills: Excellent communication and interpersonal skills. Ability to multitask and work in a fast-paced environment. Knowledge: Familiarity with restaurant POS systems and cash handling procedures. Appearance: Professional appearance and demeanor. Physical Requirements: Ability to stand, walk, and carry heavy trays for extended periods. Must be able to handle occasional lifting of up to 25 pounds. Availability: Flexible schedule, including weekends, evenings, and holidays. Education: High school diploma or equivalent preferred.
£17ph guaranteed at minimum Waitress/ter Responsibilities: Greet customers and hand out menus. Take meal and beverage orders from customers and place these orders in the kitchen. Make menu recommendations and inform patrons of any specials. Deliver meals and beverages to tables when they have been prepared. Check that customers are satisfied with their meal. Prepare the bill for tables when requested. Cash up bills and ensure that the correct amount has been paid. Administer change to tables if needed. Waitress/ter Requirements: Endurance to walk and stand for long hours. Flexible work hours. Ability to remain calm and professional with difficult customers. Excellent interpersonal skills. Coordination to carry plates or trays without dropping anything. Available shifts Evenings (Mon,Tue,Wed,Sat 5.30pm-10.30pm) Lunchtime shifts 12-3pm available after training. Please do not waste your time or my time, unless you have the following; -At least 2 years experience waitressing in a busy restaurant. -Perfectly spoken English -Right to work here in the UK Applicants that do not meet the above criteria will not be entertained.
Bar manager wanted for award winning Victoria Stakes, Gastro Pub, North London. We have three unique spaces, we are looking for a bar supervisor who has experience behind the bar as well as table service. If you love what you do, then we want to hear from you, as a role at Victoria Stakes could be the next step in your career development, and not just another job. All applicants should have good product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills are essential as we are looking for applicants who are able to interact freely with the team and delight customers in service. Job responsibilities include the following; To ensure bars are ready for service and upcoming events To oversee cash and stock control consistently according to company policy To ensure guest drinks are prepared and served according to company standards To ensure accurate stock-takes are carried out according to company policy Always follow the Victoria Stakes steps of bar service and train/coach new members of your team to follow the same standards. Experience: Cellar management Good cocktail knowledge Stock management What’s in it for you? Career progression Meals on duty Full cocktail/ wine/ barista training Company trips & incentives Staff Parties & Events Great team culture Come join the team, make a difference and build a career!