Chat support remote jobs in United Kingdom

Company Description TrustedPsychics is a dedicated provider of psychic and spiritual guidance services to clients seeking clarity, reassurance, and personal insight. The company connects clients with experienced psychic readers and chat advisers who offer confidential, empathetic, and non-judgmental support. TrustedPsychics emphasises ethical practice, clear communication, and respect for all individuals regardless of background or beliefs. Team members work within a structured, professional environment that balances intuitive abilities with reliable customer service. The organisation prioritises continuous improvement, training, and collaboration to ensure high-quality experiences for both clients and staff. \n Role Description This is a flexible hour, work-from-home position for Psychic & Chat Remote Workers who will provide live psychic readings and support to clients. Responsibilities include conducting one-to-one psychic or intuitive readings by phone, responding promptly to inbound phone calls, and maintaining a calm, compassionate presence during all interactions. Team members will interpret spiritual, intuitive, or psychic impressions and offer guidance while avoiding medical, legal, or financial advice. The role includes following established protocols, adhering to ethical standards, managing time effectively during busy periods, and collaborating with our support team to enhance service quality. Workers will also participate in ongoing training, feedback sessions, and performance reviews to continually develop their skills and client service approach. \n Qualifications \n\n • Demonstrated psychic, intuitive, spiritual, or tarot/astrology reading ability, with the confidence to provide clear, compassionate guidance in real time.\n, • Strong verbal communication skills, including the ability to express sensitive topics clearly, respectfully, and without judgment.\n, • Customer service experience in a supportive or advisory role, with proven skills in active listening, empathy, and de-escalation.\n, • Ability to maintain professional boundaries, confidentiality, and ethical standards while working with vulnerable or distressed clients.\n, • Reliable attendance, time management, and the ability to work flexible hours, including evenings or weekends if required.\n, • Openness to feedback, ongoing training, and skill development in both psychic practice and client communication.\n, • Previous experience in psychic readings, spiritual counselling, coaching, or related fields is an advantage but not essential.\n

Important: you must be UK based – we are unable to provide visa sponsorship, and you must meet all 5 minimum requirements below. \n \n What we’re offering (saves you scrolling straight to the bottom): \n\n • Salary: £27,000 + overtime\n, • Holiday: 25 days paid holiday plus bank holidays (increases by 1 day per year worked up to 30 days)\n, • Flexible Working: We love getting the team together in the office, so we typically spend three days per week together in our lovely London office (39 floors up in Canary Wharf 👀). The rest of the time, you can work wherever you’re most productive.\n, • Working Hours: Monday to Friday 9:00am - 5:30pm with the potential to move to be part of a 24/7 shift rota on promotion.\n, • Training: Budget for one certification/course per year\n, • Socials: We meet regularly to have a drink, throw some axes\n, • Start Date: September/October 2026\n\n \n Minimum Requirements \n You must meet all 5 of these minimum requirements, please do not apply if you do not – your application will be rejected. \n\n • Education: You must hold a 2:1 degree (ideally in a science, mathematics or technical subject) or have completed an apprenticeship in a relevant subject area (e.g. Cyber Security, Information Security, Computer Science) studied at a UK/US/Australian/New Zealand/Canadian University or college. You must also hold grade BBB at A-Level (or equivalent) or a Merit T-Level in a relevant subject.\n, • Experience: No experience is necessary, but you should be able to clearly articulate what a role in a Cyber Security Operations Centre entails.\n, • IT literacy: highly confident using Microsoft Office 365 with some experience of other Microsoft tools such as Defender or Azure.\n, • Fluent in English: you must be highly proficient with business-level written and spoken English\n, • Location: must be within a reasonable commute of Canary Wharf, London\n\n \n About CyPro: \n\n • We are an innovative cyber security start-up united in a shared mission: to redefine cyber security for small and medium-sized businesses (SMBs).\n, • Our Founders – Jonny & Rob – spent most of their early careers delivering cyber security for large enterprises and central government. They saw a clear need for a new approach to cyber security as SMBs became increasingly targeted by cyber criminals.\n, • Together, CyPro is already setting new standards, defining innovative solutions and equipping its clients with the cyber security they need to prevent attacks, secure bigger clients and scale to new heights.\n, • We are growing quickly, and the next few years promise more of the same. Joining CyPro means becoming an integral part of our mission and joining a team of industry experts embarking on this journey.\n\n \n The Role: \n\n • This isn’t your typical SOC Analyst role where you’re pigeonholed into one narrow specialism. At CyPro, you’ll have the opportunity to get involved in a wide range of areas including monitoring, incident response, threat intelligence, detection engineering, automation and internal security operations.\n, • You’ll play a key role in our Security Operations Centre, delivering 365-day monitoring, detection and response to our growing customer base. You’ll contribute to building out our capabilities, improving tooling and processes, and shaping how we operate as the function matures.\n, • As the team grows further, you’ll have the flexibility to focus more deeply on the areas that interest you most – whether that’s advanced detection engineering, threat intelligence, incident response leadership or platform automation. If you’re ambitious and want to help shape something rather than simply follow a process, this is the right environment for you.\n\n \n Core Responsibilities: \n Client Support & Reporting \n\n • Prepare weekly and monthly SOC reports highlighting activity, incidents and trends.\n, • Join governance calls with senior analysts or managers to present SOC insights.\n, • Communicate independently with clients via email, messenger and Teams call to address queries around incidents, detection coverage and service issues.\n\n Security Monitoring & Incident Response \n\n • Monitor security alerts generated by Microsoft Sentinel, Microsoft Defender, Datadog and Elastic.\n, • Assess severity and impact of alerts, triage and investigate incidents independently.\n, • Execute containment and remediation actions using defined runbooks and playbooks.\n, • Correlate data across platforms to identify anomalies, malicious patterns and attacker behaviour.\n, • Produce detailed incident reports, RCA and after-action reviews for internal and client use.\n, • Maintain accurate incident records in JIRA Service Management.\n\n Detection Engineering \n\n • Develop and implement new detection rules in Microsoft Sentinel aligned to the MITRE ATT&CK framework.\n, • Draft and optimise KQL queries for detection and threat hunting.\n, • Refine existing detection logic based on false positive analysis and threat evolution.\n\n Threat Intelligence & Enrichment \n\n • Analyse threat intelligence feeds to identify relevant threats and vulnerabilities.\n, • Review and tag IOCs and TTPs observed in client environments.\n, • Participate in proactive threat hunting sprints to identify risks before they escalate.\n\n Internal Security Operations \n\n • Support the management of CyPro’s internal security environment.\n, • Administer and monitor identity management solutions.\n, • Manage and maintain our MDM platform to ensure secure and compliant device management.\n, • Help ensure our internal security posture reflects the same standards we deliver to clients.\n\n Process Improvement & Automation \n\n • Design and develop Logic Apps to automate incident response workflows.\n, • Contribute to evolving internal runbooks and knowledge base articles.\n, • Identify gaps in visibility, tooling or processes and propose solutions.\n\n Professional Development \n\n • Work toward and maintain relevant certifications (e.g. SC-200, AZ-500).\n, • Stay up to date with current threat trends, attacker TTPs and defensive strategies.\n, • Actively participate in ongoing training and capability development.\n\n \n Who we're looking for: \n\n • Self-Starters – we’re not a large FTSE organisation with a procedure for everything. You’ll need to operate in an environment with few guardrails and help build things as we grow.\n, • Ambitious & Driven – whether your goal is to lead a team, specialise technically or move into leadership in future, we’ll support your development.\n, • Always Improving – we’re a growing business and want our people to grow with us.\n, • Innovative – we are constantly evolving to deliver new solutions to our clients. You’ll need to be the kind of person that brings new ideas to the table and follows them through to realisation.\n\n \n What we think you need to be successful: \n Education & Experience \n\n • University educated with a degree from a UK/US/Australian/New Zealand/Canadian University, or an apprenticeship in a subject relevant area\n, • A levels (or equivalent) of grade BBB or above, or a Merit T-Level in a relevant subject\n, • An understanding of and ability to articulate what a role in the SOC entails.\n, • Ability to quickly grasp new technical tasks using a range of different tools.\n, • SC-200 certification or willingness to achieve it\n, • Within commuting distance (~1 hour) of Canary Wharf, London\n\n \n Technical Skills \n\n • Familiarity with scripting and automation development (you do not need to be fluent in any particular coding language, but you should be able to demonstrate an understanding of how scripting and other tools (such as AI agents) can be used to streamline tasks.\n, • High-level understanding of the Microsoft security stack (e.g. Defender, Sentinel, Purview, etc.)\n, • Familiarity with incident response frameworks and security best practice\n\n \n \n Soft Skills \n\n • Problem-Solving: Identify, troubleshoot and resolve complex security issues.\n, • Attention to Detail: Ensure accurate detection, analysis and documentation.\n, • Analytical Thinking: Comfortable interpreting complex security data.\n, • Communication: Clear and confident communicator, able to translate technical issues for non-technical audiences.\n, • Calm Under Pressure: Maintain composure during incidents and escalate appropriately.\n, • Accountable & Humble: Take ownership and learn from experience.\n, • Curious: Dive into data sets and problems to uncover patterns and root causes.\n\n \n Our Three-stage Hiring Process: \n\n • Video Introduction (5 mins, Remote): You will be invited to send a short video introduction telling us more about your experience and interest in Security Operations\n, • Initial Discussion (20 minutes, Remote): An initial chat to learn more about you and the role.\n, • Assessment Centre (2 hours, London): A mini project on-site (no prep required), some quick tests, followed by a final interview with the founders and our SOC Manager.\n\n\n, • Seniority Level\n\n

Lead Contractor Design Approval Engineer (LCDAE) Location: Remote, with occasional UK office/site attendance Rate: £85-£95 per hour (Inside IR35) Contract Length: Project-based contract Hours: Approximately 8 hours per week, with potential for additional hours Are you an experienced Lead Contractor Design Approval Engineer (LCDAE) looking for a flexible contract opportunity? We're looking to speak with experienced design assurance professionals to support a major UK electricity transmission infrastructure project. The requirement is focused on providing LCDAE support throughout detailed design, with the potential to continue into the construction support phase. This is a specialist part-time requirement, expected to average around 8 hours per week, although additional input may be required depending on design submissions, reviews and project demand. The role will be delivered predominantly remotely, with occasional attendance at office or site meetings where required. Key Responsibilities ·Undertake the role of LCDAE in accordance with National Grid TP137. ·Provide design assurance and technical oversight throughout the detailed design phase. ·Review engineering drawings, calculations, specifications and associated design documentation. ·Ensure designs comply with applicable National Grid Technical Procedures, standards and project requirements. ·Review and coordinate multidisciplinary design interfaces. ·Identify technical risks, design compliance issues and departures from applicable standards. ·Support the resolution and close-out of design review comments and technical actions. ·Liaise with engineers, designers, contractors and client stakeholders throughout the design process. ·Support technical and design review meetings as required. ·Maintain appropriate records and evidence of design review and approval activities. ·Provide engineering and design assurance support during the construction phase where required. ·Review technical changes and design amendments arising during construction. About You ·Experienced LCDAE and/or CDAE with a strong background in electricity transmission projects. ·Strong working knowledge of National Grid TP137 and associated TP standards. ·Previous experience within HV/EHV substation design and design assurance. ·Experience reviewing and approving multidisciplinary engineering design packages. ·Strong understanding of interfaces across primary plant, secondary systems, civil and structural engineering disciplines. ·Previous experience supporting asset replacement, refurbishment or modification works within operational substations. ·Able to independently review, challenge and approve technical designs. ·Strong communication skills and comfortable working with multidisciplinary project teams. ·Existing or recent National Grid authorisation would be highly advantageous. This is an excellent opportunity for an experienced LCDAE to secure a flexible, predominantly remote contract supporting a significant UK transmission infrastructure project, with a relatively low weekly time commitment and the potential for additional input as the project progresses. Footnote If you feel that you are right for this role technically, but the rate, location, or seniority does not suit you specifically, then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, and our specialist team has a combined over 100+ years' experience in this market. Please call James Gillespie at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your application, please contact us

Are you a Registered Building Inspector (2D+) looking to step away from site visits and focus on high-quality technical work from the comfort of your home? I'm working with a highly respected and long-established RBCA that has built a reputation for looking after its people, providing an outstanding level of support, and creating an environment where experienced professionals can thrive. This role would be ideal for an experienced RBI who is wanting to work on a diverse range of projects while enjoying genuine flexibility and work-life balance. The Role Fully remote position Plan checking and technical review of building control applications Peer reviewing projects and providing technical guidance Working alongside a collaborative team of experienced RBIs Focus on delivering quality and compliant outcomes Minimal administrative burden thanks to extensive internal support Salary & Benefits Salary up to £70,000 £6,000 Car Allowance Private Medical Insurance Bonus based on output, not fees Annual Salary Reviews Early Finish Fridays Sporting Event Tickets Regular Social Events Generous Christmas Shutdown without using annual leave One of the strongest administrative support teams in the industry About You Registered Building Inspector 2D+ Strong technical understanding of Building Regulations Experience in plan checking and/or technical compliance reviews Ability to provide clear, practical advice and guidance Looking for a role focused on quality, collaboration, and professional development If you're looking for a fully remote opportunity where your technical expertise will be genuinely valued and supported, we'd love to hear from you. Apply today and Nadine will be in touch to discuss the role in more detail. Prefer a conversation first? Give Nadine a call or drop her an email for a confidential chat. She'll be happy to tell you more about this opportunity and any other roles that may be a great fit for you

Company DescriptionFixter is a startup on a mission to revolutionise car maintenance by providing a world-class, stress-free digital experience for car owners. Since our launch in Manchester in 2017, we’ve expanded to over 120 towns and cities across the UK and France, helping thousands of users each month. As part of the Renault Group, we are growing rapidly and are committed to simplifying car care for customers across Europe.Job DescriptionWe are looking for a dedicated Motor Service Advisor to join our team. In this role, you’ll be the face of Fixter, helping our customers with their car maintenance needs and ensuring they have a seamless, stress-free experience. You will provide timely, empathetic assistance via phone, email, and chat while collaborating with various teams to resolve issues and enhance the overall customer journey.Additional InformationKey Responsibilities:Provide exceptional customer service by handling inquiries via phone, email, and live chat.Keep our customers updated throughout the day on the status of their vehicles.Upsell additional products and services to customers.Troubleshoot and resolve customer concerns effectively, escalating issues to the appropriate team when necessary.Assist customers with booking services, answering questions about our offerings, and resolving issues related to their car maintenance experience.Maintain accurate customer records in our system, logging inquiries and interactions for future reference.Educate customers on Fixter’s services and tools to help them get the most out of their experience.Ensure customer satisfaction and foster positive relationships by addressing concerns and finding tailored solutions.Contribute to continuous improvement by providing feedback on customer pain points and suggesting enhancements to our services.Requirements:Previous experience in customer support or a customer-facing role (preferably in a fast-paced, tech-driven environment).Some experience in telesales, business development or account management would be preferable.Excellent verbal and written communication skills.Ability to manage multiple customer inquiries simultaneously while maintaining a high standard of service.Strong problem-solving skills and a proactive approach to resolving issues.Familiarity with CRM systems and customer support tools is a plus.Passion for providing outstanding customer service and creating a positive user experience.Why Work at Fixter?Be part of an innovative startup that’s transforming the car maintenance industry.Benefit from a fully remote role where you can work with a world class global team.Opportunity for career growth and development as Fixter expands across Europe.Collaborative, inclusive work culture with a focus on employee well-being and satisfaction.SummaryType: Full-timeFunction: SalesExperience level: AssociateIndustry: Automotive

Req ID:365825NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Developer / Engineer to join our team in London, London, City of (GB-LND), United Kingdom (GB).Job Description – Python Gen AI DeveloperDay to Day job Duties: • Design, implement, and optimize generative AI models using frameworks like TensorFlow, PyTorch, or JAX. This includes working with architecture like Generative Adversarial Networks (GANs), Variational Autoencoders (VAEs), and Large Language Models (LLMs)• Research and implement machine learning algorithms and tools• Integrate generative AI models into production systems and applications, often involving APIs, microservices, and cloud platforms (AWS, Azure, GCP).• Manage and direct research and development processes to meet the needs of our AI strategy• Develop machine learning applications in alignment with project requirements and business goals• Perform machine learning tests and statistical analysis to fine-tune the machine learning systems• Select appropriate datasets and data representation methods• Extend existing machine learning libraries and frameworks• Train systems and retrain as necessary• Work with the engineering and leadership teams on the functional design, process design, prototyping, testing, and training of AI/ML solutionsSkills required: • Overall 8+ years of experience.• 5+ Years of strong Python coding skills and python libraries (like NumPy, Pandas etc.)• 3 Years of solid understanding of generative AI models (GANs, VAEs, LLMs) and their underlying principles• Strong experience in using Neo4J, Mongo DB• Experience on any of the Python web development frameworks (FastAPI, Flask, Django)• Experience in working as part of scrum team with knowledge of related ceremonies.• Strong communication skills.• Understanding and experience on Gen AI implementations• Experience on Langchain, Vector DB, Embeddings or related frameworks• Experience on AI/ML model implementations using scikit learn, Tensor flow etc.,• Experience with Chat, IVR, Banking will be plus• Google Cloud (GCP) knowledgeAbout NTT DATANTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.Posting Date:Department:Existing Technologies MFG, CI, FSI & EA - 1444952071

What you'll be doing:Collaborate closely with cross-functional teams, including software developers, BAs and product managers, to understand requirements, acceptance criteria, and user stories.Communicating with testers, Delivery Managers & product owners to ensure risk has been mitigated in the delivery of a project.Writing clear and comprehensive test estimates, planning, scheduling, and reporting.Work closely with the Test Manager to improve the team’s processes and oversee progress being made.Participate in agile development processes, including sprint planning, daily stand-ups, and sprint reviews, to ensure alignment with project timelines and deliverables.Taking a lead role within a squad’s day to day activities.Analyzing business specification documents, assisting in Test Plans, Test Strategy, Test Scope and defining Test CasesRemain focused on continuous improvement of testing process. Be actively involved in the fine-tuning to optimize QA results.Ability to understand functional requirements and design documents and to work in a team-oriented environmentPerforming automation testing.Testing using tools such as Blazemeter, Jira.Assist management in the planning & preparation of upcoming Projects.Provide feedback on PoCs done to improve the testing process.What experience you'll bring:Experience with Programming Language - Python,Cucumber-BDD, Gitlab.Experience with remote cloud devices like Perfecto/Browserstack/Headspin or similar.Blazemeter/Postman/API and HTTP MethodsExcellent presentation and communication skills.Pro-active self-starterGood planning and time-management skills.Experience of working to tight deadlines under pressure.PREFEREEDExperience in Conversational/Chat testing experienceISTQB Foundation Certification.Knowledge of Telco DomainExperience/Interest in chatbot testingWho we are:At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.what we'll offer you:We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.You can find more information about NTT DATA UK & Ireland here: We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.

DescriptionStarling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products.Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.About the RoleWe are seeking a highly motivated and experienced Mobile Security Engineer to join our Cyber Security team. As a Mobile Security Engineer, your primary responsibility will be to design, build, and maintain security for our Android and iOS mobile applications, ensuring our customers are protected while using our services. You will achieve this by collaborating with cross-functional engineering teams to implement robust security controls and enhancements.ResponsibilitiesDesign, implement, and maintain security controls and mechanisms to secure our Android and iOS applications, and the data held on customer devices.Partner with internal engineering teams to identify and remediate security vulnerabilities across mobile platforms.Provide technical consultancy and guidance to engineering and operations functions to ensure that all technical aspects of our mobile applications are built and operated securely.Stay at the forefront of the industry by monitoring emerging threats and security trends for both Android and iOS.Create automated solutions to streamline security testing and vulnerability management within the mobile development lifecycle.Maintain strict adherence to global security standards and regulatory requirements.RequirementsStrong Mobile Security technical knowledge, including:Deep understanding of both Android and iOS security (e.g., native APIs, file permissions, application sandboxing, and hardware security controls).Proficiency with relevant mobile development languages (e.g., Swift for iOS, Kotlin/Java for Android).Practical and theoretical knowledge of public cloud (IaaS) technologies.Strong reverse engineering capabilities for mobile applications.Practical working knowledge of cryptography used for protecting data and network communications Awareness of mobile threat landscape such as malware and remote access Experience with developing security integrations by interacting with APIs.Ability and willingness to learn new technologies and adapt to evolving security landscapes.Strong written and verbal communication skills to effectively collaborate with cross-functional teams and stakeholders.Experience fulfilling a client-facing security consulting role is highly desirable.Interview processInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:First stage with a Mobile EngineerTechnical TestSecond stage with additional members Security Mobile Engineers Final stage with Security Engineering Lead and Information Security DirectorBenefits25 days holiday (plus take your public holiday allowance whenever works best for you)An extra day's holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salary & group income protectionPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesPerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingAbout UsYou may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.Job SummaryID: 6F47B55F2FDepartment: Technology, EngineeringType: full time

About PleoMessy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’.The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years.Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.About the roleWe're looking for a Lead Security Operations Engineer to join our Cybersecurity team at Pleo. In this role, you'll define and deliver the SecOps roadmap, building the detection, response, and investigation capability that protects a fast-growing fintech. If you're excited about owning a security operations function end to end, from framework-based strategy through to the code that makes it run, then this is the opportunity for you!Who you'll be working with and reporting toYou'll report to our VP of Fraud & Security and work closely with Fraud, DevSecOps, Engineering, and Risk & Compliance. Our team is highly collaborative and dedicated to protecting Pleo's customers and their money. You'll also have the chance to partner with teams across the organisation and to bring less experienced security engineers up with you as the function matures.What you'll be doingAs a Lead Security Operations Engineer, you will:Build and own a structured SecOps roadmap grounded in well-known frameworks such as MITRE ATT&CK, NIST, and CIS benchmarks.Lead security investigations and digital forensics, from suspicious traffic through to full incident response, and bring the findings back into how we detect and prevent.Design, tune, and scale our SIEM and logging pipeline through standardized log ingestion across services so signal isn't lost in the noise.Strengthen our perimeter and authentication posture, including WAF configuration, authorisation tuning, and monitoring for suspicious traffic.Protect sensitive data through DLP controls, and make sure the coverage matches where the data actually lives.Improve our on-call rotation for the team, defining the alerting, escalation paths, and response SLAs that make it work.Automate detection and response workflows, using code and AI to reduce manual toil and shorten time to resolution.Reduce SecOps-attributed risk identified through compliance gaps, and collect the evidence that demonstrates it.Build dashboards and reporting that give the team and leadership real visibility into response times, coverage, and risk reduction.Work cross-functionally with engineers who don't have a security background, translating threat models into changes they can actually ship.What you bringYou'll thrive in this role if you have:10+ years of experience in security operations, incident response, or a closely related discipline, with a proven track record of materialised risk reduction through monetary impact, incidents contained, forensics that changed outcomes.A strong development and engineering background. You are comfortable writing the automation, not just specifying it.Hands-on SOC and SIEM management experience, including detection engineering and log pipeline design.Experience in scale-up environments, where you've built capability rather than inherited a mature one.A strong understanding of cloud architectures as we use AWS. With part of our estate on GCP and how infrastructure decisions shape detection and response.Demonstrated experience using AI and/or coding automation to get security controls built, implemented, and operating in practice.Fintech, payments, fraud, or trust & safety experience is a real advantage, as is exposure to highly regulated environments.Backgrounds that tend to do well here: incident response, IR management, SOC engineering, security engineering, DevSecOps, red or blue team.Why is this role a good fit for youThis role is a good fit for you if:You want a large blast radius. We have high-impact projects where the outcome shows up in real business metrics, at a pre-IPO company.You're energised by building a function rather than maintaining one, and you'd rather set the roadmap than be handed it.You enjoy raising the bar around you, growing a team of specialists and lifting the people already here.You're equally at home in a threat model discussion and in an editor writing the automation that acts on it.This role is not a good fit for you if:You need a well-groomed backlog and assigned tasks in order to do your best work.You'd rather stay purely strategic than get hands-on with the tooling.You're not up for participating in an on-call rotation.How you'll develop in this roleIn your first 6 months at Pleo, you'll:Get deep into Pleo's security landscape and our detection coverage, our logging estate, our cloud footprint to form your own view of where the biggest risks sit.Publish a SecOps roadmap mapped to MITRE, NIST, and CIS, agree with Engineering, Risk & Compliance, and leadership, and start delivering against it.Stand up the on-call rotation and the alert response SLAs that go with it.Ship your first wave of detection and automation improvements, and establish the KPIs that show what changed.We're committed to helping you develop your career, whether that means taking on bigger projects, stepping into leadership, or acquiring new skills. There's genuine room here for the scope of this role to grow, including into people leadership.The locationPlease note: We can hire on a remote, hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer visa sponsorship for this role in any of the listed locations.Show me the benefits!Your own Pleo card (no more out-of-pocket spending!)Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local officeComprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or MédisWe offer 25-28 days of holiday (depending on your location) + public holidaysFor our Team, we offer both hybrid and fully remote working optionsOption to purchase 5 additional days of holiday through a salary sacrificeWe use MyndUp to give our employees access to free mental health and well-being support with great success so farPaid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to workThe interview processWe want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows:Intro call: A 30-minute chat with our Talent Partner to discuss the role and your background.Hiring Manager interview: a 60-minute conversation covering your experience, how you approach security operations, and how you communicate.Technical deep dive: a 60-minute session with two of our SecOps engineers, going deep on SIEM, detection engineering, your coding and automation experience.Cross-functional interview: a 45-minute conversation with DevSecOps and Engineering leadership on how you work across team boundaries with other senior engineers.About your applicationEnglish first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us.A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails.Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us.Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you.Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here.Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role.Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.LocationLondon; Copenhagen; Lisbon; MadridEmployment TypeFull timeLocation TypeHybridDepartmentEngineering

About PleoMessy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’.The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years.Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.About the roleWe’re looking for a Senior Sales Manager to join our commercial team at Pleo. In this role, you'll help drive hyper-growth across the UK/I market, lead and scale our high-performing Mid-Market sales organisation, and be part of our commercial leadership team as we scale our smart company spending platform. If you're excited about leading an entrepreneurial sales engine, empowering reps through coaching and frameworks like MEDDIC, and are passionate about the future of corporate spend management and Fintech, then this is the opportunity for you!Who you’ll be working with and reporting to You’ll report to our Director of Sales and work closely with teams in Sales Development, Revenue Operations, Customer Success, Marketing and Product. Our sales leaders and account executives are highly collaborative and dedicated to expanding our UKI market share and delivering exceptional revenue growth.What you’ll be doingAs a Senior Sales Manager, you will:Lead and executive the UKI GTM strategy to hit ambitious targets, expanding our reach within our mid-market segmentHire, develop, and mentor high-potential sales professionals across all stages of the sales cycle, from prospecting to complex closesInstill rigour through MEDDIPICC and value-based selling frameworks, while personally stepping into high-stakes deal cycles to help reps closeRepresent Pleo’s commercial function in the fion, championing our vision, brand, and product across the industry.Partner with Marketing, RevOps, and Product to align pipeline generation, process efficiency, and product feedback loop with market demandTo put things into context, we’re currently scaling our mid-market footprint across UKI and optimising cross-functional GTM alignment on our roadmap. You can expect to work with the following tech stack: HubSpot, Gong, LinkedIn Sales Navigator, Claude.What you bringYou’ll thrive in this role if you have:Proven track record leading sales teams to consistently hit revenue targets in a high-growth SaaS environmentExpertise in embedding MEDDPICC, value- based selling, and structured pipeline management across a sales organizationPassion for hiring, coaching, and developing talent while maintaining a culture of accountability and healthy competitionHands-on approach with the confidence to jump into complex deal discussions and coach on objection handling or closing strategiesDeep knowledge of closing deals with UKI mid-market decision makers in fintech, SaaS, or finance tech.Background in B2B SaaS, fintech, or scaling scale-up commercial organisationsWhy is this role a good fit for youThis role is a good fit for you if:You thrive on building, coaching, and elevating high-potential sales talent into high performersYou love being both strategic and hands-on, willing to hop on high-value calls alongside your reps to close dealsYou want to be the executive face of a hyper-growth product with an incredible cultureThis role is not a good fit for you if:You prefer hands-off management and delegate all coaching or pipeline reviewsYou do not use structure frameworks like MEDDPICC to guide sales forecasts and deal executionYou prefer a rigid corporate structure over a dynamic, fast-paced scale up environmentHow you’ll develop in this role In your first 6 to 12 months at Pleo, you’ll:Lead the UKI sales organisation to drive hyper-growth in revenue and team headcountCollaborate with RevOps and Marketing to optimise pipeline velocity and deal conversion metricsGrow your leadership trajectory, taking ownership of larger regional strategies as Pleo continues its global scalePlease note: We can hire on a hybrid set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer visa sponsorship for this role in any of the listed locations.Show me the benefitsYour own Pleo card (no more out-of-pocket spending!)Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local officeComprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or MédisWe offer 25 days of holiday + your public holidaysFor our Team, we offer both hybrid and fully remote working optionsWe use MyndUp to give our employees access to free mental health and well-being support with great success so farPaid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to workThe interview processWe want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows:Intro call: A 30-minute chat with our Talent Partner to discuss the role and your background.Hiring Manager Interview: 45 mins interview with the Hiring Manager to go deeper on your experience and how your profile can fit to the rolePleo Challenge and Panel Interview: We will send you a take home test and invite you to present it during a 60 mins team interview. This is an opportunity to show us how you would handle the day to day of the roleFinal Interview: A final interview with a Senior LeaderTransparency is important to us so we also wanted to share some insights about what we’re looking for in applications to ensure you can set yourself up for success!Last time we hired for this role, we received a vast number of applications but only a few were selected for an intro call. With this in mind, we want to help you understand what we really care about when reviewing your application:We receive a lot of CVs, and many of them are AI-generated. We love seeing people leverage AI—it’s a big focus for us internally too—but without human intervention, these CVs can sometimes become generic and fail to show a candidate in the best light. What we're really looking for is the specific details of real impact that only you—not AI—know from your previous experience. A top tip from us is to use the “Achieved X, as measured by Y, by doing Z” formula (credit: Laszlo Bock, ~2014) to give a really clear picture of what you’ve worked on. A final note: including links to your previous companies' websites is a huge help and allows us to truly understand your background.Every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process.Highlight most important aspects of the role, points that might get misunderstood, any specific industry requirements etc.About your applicationEnglish first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us.A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails.Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us.Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you.Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here.Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role.Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.LocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentCommercial

About PleoMessy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’.The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years.Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.About the rolePleo Embedded is one of our boldest bets, and a priority for the company. We're breaking in to new business area: empowering banks and tech partners to seamlessly deliver world-class spend management solutions under their own brand, with a scalable product that automates financial workflows, enhances customer experiences, and unlocks new revenue opportunities. The team is small, fast-moving and still writing its own playbook-scrappy, low on process, and focused on results That's where you come in. We're looking for a commercially-minded GTM Manager to own how we win and grow with partners. This a closer to a founding GTM role at a startup than a traditional marketing role: you'll spend the bulk of your time in partner conversations, RFPs and relationships ownership, with some focus on marketing coordination. You'll work closely with our Embedded commercial and product leads to define how we win partners and scale the businessThis role is ideal if you've built your career working alongside senior clients in a consultancy or startup environment, and now want to take the leap into building something yourself owning commercial outcomes end to end. Who you’ll be working with and reporting to You'll work closely with our Embedded commercial and product leads, collaborating day-to-day with a small, fast-moving team that's still defining how it operates. You'll also partner with Pleo's wider marketing team to bring the Embedded story to life though content, campaigns, and events, and feed insight back into product and commercial to keep everything sharp What you’ll be doingAs a GTM Manager, you will: Own partner conversations end to end: from first interest through proposals, RFP submissions and commercial discussions to signed deal Build and own relationships with senior stakeholders leveraging your network, business development instincts and partner development skills to engage blue-chip banks and platforms, mainly at C-suite levelAct as the ongoing relationship owner for key partners post signing: overseeing implementation, revenue reporting and QBRsSharpen our value proposition and shape how we communicate it to banks and platform partnersMove deals forward: Support partner through the full funnel, from first interest to signed deal, including RFP responses and commercial discussionsCollaborate with marketing: Work with Pleo's marketing team to translate the Embedded story into content, campaigns, and events that generate and nurture pipelineTest and iterate: be scrappy and hands-on, running experiments, learning fast, and leveraging AI tools to do more with less. Feed market insight back into product and commercial, so what we say, sell and build stay sharp What you bringYou’ll thrive in this role if you have:4-7 years of experience across consulting and/or startups, ideally in a mix of roles rather than one narrow track Client facing experience managing relationships with senior stakeholders: consultancy backgrounds are a strong fit given the comfort communication with senior audiencesA blend of sales and marketing exposure: you don't need to be a specialist in either but you understand how the full funnel works and are comfortable owning commercial outcomesA jack of all trades who can move from leading an RFP response, to a partner conversation, to getting hands-on with a partner lunchExceptional communication skills: You can take a complex, technical product and make it land clearly with a non-technical audience Commercially minded and comfortable with numbers: you know what to measure and whyA scrappy, self-directed working style: You're energised by ambiguity and blank pagesThe ability to balance strategy and execution: You can shape a plan on Monday and roll up your sleeves to deliver it on Tuesday.Bonus if you had exposure to fintech, SaaS, payments, embedded finance, or the SME spaceWhy is this role a good fit for youThis role is a good fit for you if:You've built your career in client-facing or consulting roles and now want to own something commercially, end to end. You're energised by early-stage challenges: where the playbook doesn't exist yet and you get to write itYou're a generalist who enjoys moving between strategic thinking and hands-on delivery without losing momentumThis role is not a good fit for you if:You prefer a clearly defined remit and a mature, process-driven environmentYou're looking to specialise deeply in one function (pure marketing, pure sales) rather than operate across all of themYou need a large team around you to get things done: this is a small, scrappy setup where you'll need to create your own momentumHow you’ll develop in this role In your first few months at Pleo, you’ll:Get close to the Embedded product, the competitive landscape, and the partner ecosystem to build a sharp point of view on where we should play and how we should winTake ownership of live partner conversations and contribute directly to deals in flight Shape the messaging and positioning we use with banks and platform partners, working with marketing to bring it to life. The locationWe are hiring on a hybrid set-up in London. We are unable to offer visa sponsorship for this role in any of the listed locations.Show me the benefits!Your own Pleo card (no more out-of-pocket spending!)Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local officeComprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or MédisWe offer 25 days of holiday + your public holidaysFor our Team, we offer both hybrid and fully remote working optionsWe use MyndUp to give our employees access to free mental health and well-being support with great success so farPaid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to workThe interview processWe want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows:Intro call: A 30-minute chat with our Talent Partner to discuss the role and your background.Hiring Manager Interview: A 45-minute interview with the Hiring Manager to deep dive in the role and your experienceChallenge & Panel Interview: We will send you a take-home task to showcase experience and invite you to a 60 min team interview to present your challenge and get to know part of the teamFinal Interview: Final conversation with a senior leaderTransparency is important to us so we also wanted to share some insights about what we’re looking for in applications to ensure you can set yourself up for success!Last time we hired for a similar role, we received a vast number of applications but only a few were selected for an intro call. Some of the key reasons why previous candidates didn’t make it past the application screening stage include:CV writing and content: we receive a lot of CVs, and many of them are AI-generated. We love seeing people leverage AI—it’s a big focus for us internally too—but without human intervention, these CVs can sometimes become generic and fail to show a candidate in the best light. What we're really looking for is the specific details of real impact that only you know from your previous experience. A top tip from us is to use the “Achieved X, as measured by Y, by doing Z” formula (credit: Laszlo Bock, ~2014) to give a really clear picture of what you’ve worked on. A final note: including links to your previous companies' websites is a huge help and allows us to truly understand your background!Application care: every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process.Profile to role fit: highlight most important aspects of the role, points that might get misunderstood, any specific industry requirements etc.About your applicationEnglish first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us.A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails.Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us.Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you.Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here.Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role.Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.LocationLondonEmployment TypeFull timeLocation TypeHybridDepartmentEmbedded

About PleoMessy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’.The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years.Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together.About the roleWe're looking for a Director, Customer Success, to lead our mid-market and upmarket segments at Pleo. This is a transformation roleIn this role, you'll lead multiple teams of Customer Success Managers, develop frontline leaders, and work hands-in-hand with Sales, Product, Support, and RevOps to drive retention, expansion, and long-term customer value. This role is ideal for someone who has scaled a CX org through a similar SMB to enterprise transition, and who is genuinely energised by the challenge of building, not just running. Who you’ll be working with and reporting to You'll report to our VP of Customer Experience and work closely with leaders across Sales, Support, Onboarding, Product, RevOps, Finance and Marketing. You'll lead multiple teams of Customer Success Managers and frontline people leaders across the mid-market and upmarket segment. What you’ll be doingAs a Director, Customer Success, you will: Lead the Customer Success strategy for Pleo's mid-market and upmarket segment, with a clear focus on retention as the foundation and expansion as the growth leverLead multiple teams through frontline managers, creating clarity, accountability, and a strong coaching culture. Build and scale the operating model mid-market and upmarket customers: segmentation, engagement motions, success planning, account prioritisation, renewal readiness and growth plays. Drive proactive risk management and customer health visibility across the portfolio, with a particular emphasis on churn preventionPartner closely with Sales on renewals, account strategy, and coordinated customer engagement Create stronger success motions for high-growth customers that balance scale with meaningful engagement and ensure customers are positioned to realise value quicklyUse data and portfolio insight to drive decisions on team productivity, retention trends, and commercial outcomesPartner cross-functionally with Product, Support, and Operations to reduce friction and advocate for customer needsOwn business rhythms for the segment: forecasts, risk reviews, performance reviews, and executive updatesContribute to Pleo's broader Customer Experience strategy as a senior leaderWhat you bringYou’ll thrive in this role if you have:+10 years of experience in Customer Success leadership in SaaS, fintech, or technology, with a demonstrable track record in customer retentionStrong people leadership and coaching capability, including development of frontline managersExperience managing portfolios at mid-market or upmarket scale, with the commercial judgement to prioritise appropriately across a large account baseCommercial mindset with clear ability to connect customer outcomes to retention, expansion, and long-term account valueData-driven approach with experience using metrics, forecasts, and portfolio insights to drive accountabilityExecutive presence and communication skills, both internally and with customersComfort operating across strategy and execution, you set direction and you roll up your sleevesWhat will set you apart: Experience in fintech, spend management, payments, or financial operationsExposure to global or multi-region CX organisationsExperience improving renewal forecasting, health scoring, and customer operating cadencesFamiliarity with building segment- specific CX models from the ground upWhy is this role a good fit for youThis role is a good fit for you if:You enjoy leading leaders and building strong, scalable Customer Success organisationsYou are energised by working with large, strategic, and high-growth customersYou know how to balance customer outcomes, team development, and commercial performanceYou like building structure and clarity in fast-moving environementsYou want to shape how Customer Success scales in a company that is continuing to growThis role is not a good fit for you if:You prefer an individual contributor role rather than leading multiple teamsYou are most comfortable in highly stable environments with limited changeYou do not enjoy balancing strategy, people leadership, customer engagement, and operational accountability You are uncomfortable with executive-level customer interaction and complex commercial conversationsYou prefer small-account, high-volume success models over strategic and high-growth customer leadershipHow you’ll develop in this role In your first 6 months at Pleo, you’ll:Establish a stronger and more scalable Customer Success model for large and high-growth customersDeliver measurable gains in retention customer health, renewal execution, and growth supportBuild a stronger bench of Customer Success leadership and team capability across the organisationBe recognised as a key leader in how Pleo supports, retains and grows its most important customersThe locationPlease note: We can hire on a remote, hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer visa sponsorship for this role in any of the listed locations.Show me the benefits!Your own Pleo card (no more out-of-pocket spending!)Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local officeComprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or MédisWe offer 25 days of holiday + your public holidaysFor our Team, we offer both hybrid and fully remote working optionsWe use MyndUp to give our employees access to free mental health and well-being support with great success so farPaid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to workThe interview processWe want to ensure you are set-up for success and understand what will be expected of you. If your application is successful, our interview process is as follows:Intro call: A 30-minute chat with our Talent Partner to discuss the role and your background.Hiring Manager Interview: 45 mins interview with the Hiring Manager to go deeper on your experience and how your profile can fit to the rolePeer Interview: 45 minute interview with potential future colleagues, it's designed to assess cultural addPleo Challenge and Panel Interview: We will send you a take home test and invite you to present it during a 60 mins team interview. This is an opportunity to show us how you would handle the day to day of the roleFinal Interview: A final interview with a Senior LeaderTransparency is important to us so we also wanted to share some insights about what we’re looking for in applications to ensure you can set yourself up for success!Last time we hired a similar role, we received a vast number of applications but only a few were selected for an intro call. Some of the key reasons why previous candidates didn’t make it past the application screening stage include:CV writing and content: we receive a lot of CVs, and many of them are AI-generated. We love seeing people leverage AI—it’s a big focus for us internally too—but without human intervention, these CVs can sometimes become generic and fail to show a candidate in the best light. What we're really looking for is the specific details of real impact that only you know from your previous experience. A top tip from us is to use the “Achieved X, as measured by Y, by doing Z” formula (credit: Laszlo Bock, ~2014) to give a really clear picture of what you’ve worked on. A final note: including links to your previous companies' websites is a huge help and allows us to truly understand your background!Application care: every single application we receive is reviewed by a human (yes, hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care. This means that we expect a similar level of attention put into your application. Read and answer the application questions carefully, they make a huge difference in our decision-making process.Profile to role fit: highlight most important aspects of the role, points that might get misunderstood, any specific industry requirements etc.About your applicationEnglish first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us.A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails.Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us.Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you.Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy here.Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role.Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.LocationLondon; Lisbon; MadridEmployment TypeFull timeLocation TypeHybridDepartmentCustomer Experience

Fully Remote | Flexible Hours | Fee-Split Model Join a Forward-Thinking Boutique Firm Are you an experienced Residential Conveyancer looking for more than just another conveyancing role? Do you find that your clients and referrers are choosing you, not necessarily the firm you work for? If that sounds familiar, it might be time to consider a consultancy model – and start earning up to 75% of the fees you generate. Many lawyers have already made the move to consultancy, and it’s transforming the way they work, and the money they earn. At FDR, we specialise in helping conveyancers make that transition with confidence. Choosing the right firm can feel daunting – even isolating – but that’s where we come in. We're a small, forward-thinking boutique firm that offers more than just a platform. Here, you’re not just another number. Your voice matters, your work is appreciated, and your growth is genuinely supported. We’re a close-knit, modern legal practice giving experienced conveyancers the chance to take full control of their careers – with the very best technology to back you up. You’ll have direct access to senior leadership, streamlined systems, and the freedom to work how and when it suits you. Why Join Us? • Personal Support, Not Just a Platform, • We don’t leave you to figure things out alone. You’ll get real support to grow your business – with marketing help, mentoring, and a community of like-minded consultants who share insights and success., • Work on Your Terms, • Remote working, flexible hours, and total autonomy over your caseload. It’s your practice, built your way – under a clear, fair fee-split model., • Big Tech, Small Firm Feel, • We’ve invested in Salesforce – a game-changer in legal tech and rarely used by firms of any size. Thanks to the backing of our parent company, the AIIC Group, we have access to cutting-edge systems that mean fewer manual tasks, significant time savings, and a smoother experience for you and your clients., • You’re Heard and Valued, • In our compact team, you’ll have a direct line to leadership (including the CEO) and the ability to help shape how the firm evolves. We listen, and we act on what matters to you., • Full Support, Without the Red Tape, • Benefit from the financial security, compliance guidance, and admin support that comes from being part of the AIIC Group – without sacrificing your independence or flexibility. What We’re Looking For: • A qualified solicitor, licensed conveyancer, or legal executive with experience in residential property, • Confident in managing your own caseload from instruction to completion, • Tech-savvy and excited by smarter, more efficient ways of working, • Self-motivated and ready to grow your own client base with full backing, • Looking for true flexibility, with the support of a professional and collaborative team Ready to build a career on your terms – with the tools, support, and autonomy to thrive? We’d love to hear from you. Contact us today for a confidential chat with one of our Recruitment Executives. P.S. Our Legal Consultancy Programme does not require a set number of years PQE, however you need to be practising and legally qualified in England and Wales in Property law, and able to generate your own instructions. Contact us now to see if you qualify.

Role: CDM Consultant/ Principal Designer Are you the right candidate for this opportunity Make sure to read the full description below. Location: Fully Remote Projects Across London & the Home Counties Sector: CDM/ Principal Designer Consultancy Salary:£45,000 - £55,000 + Bonus Scheme + Excellent Benefits Package We Recruit Group is proud to be partnering with a highly respected, independent CDM/ Principal Designer consultancy that is entering an exciting phase of growth for 2026. With a strong reputation built over the last six years, this business has become a trusted partner across the property and construction sector, delivering expert CDM and Principal Designer services on projects ranging from £300k to £500m. They are now looking to appoint an experienced CDM Consultant/ Principal Designer to take ownership of a diverse portfolio of projects across London and the Home Counties. This is a fully remote position, offering genuine flexibility and autonomy, with monthly team meet-ups at their London HQ, giving you the best of both worlds, freedom to work independently, without losing the collaboration and support of a close-knit team. Youll work across a broad range of sectors including residential, commercial, retail, office, leisure, hotels, and heritage, supporting clients through the full design and delivery process while acting as a trusted advisor on all things CDM and Principal Designer related. This role is ideal for a confident, client-facing consultant from a consultancy background who is looking for more trust, more autonomy, and better work-life balance, without compromising on project quality, technical challenge, or career progression. The Role Youll be responsible for delivering a full range of CDM and Principal Designer services across a varied and high-profile project portfolio. Key duties include: Delivering CDM and Principal Designer services to a wide range of clients Managing design risk registers and leading design risk reviews Providing expert advice on Safety in Design throughout project lifecycles Ensuring pre-construction information is prepared, maintained, and up to date Attending design team and client meetings to provide practical CDM guidance Preparing Health & Safety files and Construction Phase Plans where required Carrying out site inspections and ensuring suitable RAMS are in place Building strong client relationships and identifying opportunities for further growth and repeat business What Were Looking For NEBOSH Construction Certificate (or equivalent) NEBOSH Diploma (desirable, not essential) Membership of IOSH , APS , IIRSM , or similar professional body APS 2-Day Principal Designer Course (or equivalent qualification) Strong working knowledge of the 2015 CDM Regulations Good understanding of the Building Safety Act and its impact on the industry Excellent communication and stakeholder management skills A confident, professional, and solutions-focused approach Package & Benefits Salary of £45,000 £55,000 (depending on experience) Annual bonus scheme Fully remote working environment Travel and mileage expenses covered 26 days annual leave + 8 bank holidays Company pension scheme Private healthcare Excellent CPD, training, and ongoing support Professional membership fees paid Clear progression pathway with genuine career development opportunities Inclusive, supportive company culture with regular team events and away days Interested? If this sounds like the right next step for you, Id love to have a confidential chat. xrnqpay Even if this role isnt quite right, but youre open to hearing about other opportunities in the market, feel free to get in touch, we work with employers across the sector daily, and your ideal role may already be on the table. Mike @ We Recruit Group |

Mobile Electrician - Fixed Wire / EICR testing M5 Corridor between Taunton and Bristol Mobile role £40-45k depending on experience 4 days per week on the road and 1 day remote / office based to complete paperwork Are you a fully qualified Electrician that enjoys doing fixed wire / EICR tests within both domestic and commercial sites, Due to continued growth, we are looking for an experienced Fixed Wire / EICR Tester to join our expanding electrical team. Working for a well-established building services and maintenance company, you'll be responsible for carrying out Electrical Installation Condition Reports (EICRs) across a diverse portfolio of commercial and domestic properties. This is an excellent opportunity to join a business that prides itself on delivering high-quality electrical compliance and maintenance services while offering long-term career progression. Key Responsibilities Carry out Electrical Installation Condition Reports (EICRs) across commercial and domestic properties. Inspect, test, and certify electrical installations in accordance with the latest BS 7671 Wiring Regulations. Identify faults, defects, and non-compliances, providing clear recommendations for remedial works. Complete accurate certification and inspection reports using digital reporting systems. Carry out fault finding and electrical testing where required. Ensure all work is completed safely and in line with current Health & Safety regulations. Deliver a professional and customer-focused service at all times. Manage your own workload and travel efficiently between client sites. Support remedial works where required following inspections. What We're Looking For Fully qualified Electrician (NVQ Level 3, City & Guilds, or equivalent). City & Guilds 2391 or 2394/2395 Testing & Inspection qualification. Proven experience carrying out Fixed Wire / EICRs across commercial and/or domestic properties. Strong fault-finding and diagnostic skills. Excellent knowledge of BS 7671 Wiring Regulations. Strong communication and report-writing skills. Full UK Driving Licence. A professional, reliable, and self-motivated approach. Desirable Experience Experience within Facilities Management, Building Services, or Electrical Maintenance. ECS Gold Card. Experience carrying out remedial electrical works. Familiarity with digital certification and compliance software. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat INDHIGH TPBN1_UKTJ

Specialist Driver Resourcing (SDR) is looking for experienced HIAB drivers (ideally with at least 6 months experience) to join our growing team to be based in Stevenage and surrounding area. This role is working for us on a Permanent basis. You will be attending different sites for us to carry out HIAB work. The role is multi-drop and will require someone who has used a Brick grab and remote crane. Company Benefits: Job Security consistent work with trusted clients and guaranteed hours. Competitive Pay get rewarded for your skills and experience Monday to Friday. No Weekends Start Time 6am - 7.30am 10 hour days Holiday Entitlement 23 days and bank holidays including a full Christmas shutdown Pension Job Variety different routes, clients, and locations to keep things fresh Supportive Team Environment driver chat group and full office support during your working day Top-Tier Clients work with major national brands Less Physically Demanding HIAB deliveries are generally lighter on manual handling Driver App Access view and accept jobs at your convenience Live Payslips instant access to your payment records Money towards Travel. If youre an HGV driver looking for reliable HIAB work, get in touch with SDR today! TPBN1_UKTJ

hackajob is partnering directly with Made Tech to hire for this role. Office: Bristol, London, Manchester or Swansea. About Made Tech Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role Our User Centred Design Principals are responsible for leading and delivering on strategically significant and complex client engagements across our portfolio of public sector clients. We believe that great delivery stems from: a thorough understanding of our clients and their needs strong practice skills and subject matter expertise excellent leadership a clear vision of lasting and effective change in a public sector environment the ability to translate meaningful strategy into effective implementation We expect our User Centred Design Principals to bring all of this and to enthuse our design teams and clients with the same passion. The successful candidate will lead the user centred design aspects of one or more of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will bring thought leadership and best-practice, honed through hands-on experience in both the private and public sector. They will work with user researchers, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often be responsible for translating a product vision into a UX strategy that can deliver a category leading user experience, driving impact and reach across multiple user groups. Working in an Agile delivery setting alongside product designers, the User Centred Design Principal will oversee and be responsible for the hands on delivery of usability improvements and end to end journeys across all channels including app and web. They will be comfortable blending the just in time delivery of key design artefacts into the delivery teams with continuous discovery and ideation of longer term features and usability improvements. They will also coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction. In addition, our User Centred Design Principals are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple and concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Key Responsibilities Our User Centred Design Principals are members of the Strategy and Design Practice leadership team. Part of their responsibility is to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business. User Centred Design Principals are responsible for the practice and service line-specific delivery elements of an engagement/ account as well as shared ownership for the overall delivery of client outcomes. They leverage client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions. The right person for this role will do this by combining their design experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector. Your role at Made Tech Collaborate with clients to understand their needs and provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials Assess project performance as a part of the billable delivery team, QA design deliverables and outcomes, and ensure client satisfaction. Deliver design elements alongside client and Made Tech delivery teams Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to develop their careers Act as a UCD authority to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge Work as part of a wider consulting team on large scale transformation and lead change projects in the public sector Participate in business development activities, including bids and pre-sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission Undertake people management responsibilities, including performance reviews and professional development of your engagement and and practice colleagues Serve as a thought leader within Made Tech, our account engagements and the wider public sector and represent the company at industry events Skills, Knowledge & Expertise Throughout the interview, well be assessing for skills in the following areas: Public sector understanding Senior client stakeholder engagement Leadership Commercial skills, growing our practice You can find the full job description about the role on our handbook here: At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if youd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Job Benefits Our application process For this role, youll first have an initial call with a member of our talent acquisition team. Well then have a two-stage virtual interview process meeting with members of our Strategy & Design leadership team as well as our account leadership team. Finally, youll have a chance to meet with a member of our exec team - were invested in helping you be a success here! Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. Were collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, well put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. Weve put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech Were committed to building a happy, inclusive and diverse workforce. You can get a sense of what its like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If youd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. Were also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice TPBN1_UKTJ

hackajob is partnering directly with Made Tech to hire for this role. Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically, this role will be within Central and Devolved Government. You can find out more about the brilliant impact we're having in the industry here. You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. You will report to our Industry Director for Central and Devolved Government and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts. You'll develop a razor-sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. You will be expected to identify specific sales opportunities within your accounts and to proactively take new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which depending upon client portfolio, will range from £10M to £25M. You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your network, find and win new opportunities by gaining referrals, building and extending your relationships across the public sector (see below) and at all times be a trusted advisor to your clients. Working in conjunction with Finance, you'll manage account profitability and take the lead on the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. Key Responsibilities Expert in your Client's Business Understand your client's strategy, goals, and challenges through continual research. Understand and learn how the public sector works Be an expert in GDS ways of working Regularly meet stakeholders, be a visible presence Understand the client organisation and who the decision makers are Attend governance meetings and showcases Understand our competitors, their profile with the client and their relationships Build relationships with commercial and portfolio holders to understand their pipeline 2. Expert in Made Tech Capabilities & Services Understand our USPs and how they differ to competitors Understand how we work and deliver Understand what good delivery looks like Understand Made Tech's missions and values Understand Made Tech's capabilities and how to apply them to clients Build relationships with capabilities and our delivery teams Have read Made Tech's books Can talk about 5-8 relevant case studies as though you were on the project Stay current with relevant Made Tech projects, proposals and marketing Share supporting content with each other 3. Trusted Advisor Have empathy with clients, be client first. Consult to the root cause of the problem. Be a problem solver. Strive to learn. Show and develop your level of understanding. Be a great listener, be transparent, be human, build personal relationships and trust Be available, responsive and act fast. Understand reasons, constraints, challenges and impact Establish facts and summarise (understanding, actions) 4. Leading Account Teams Develop an Account Strategy that brings value to the client, our team and our business. Meet regularly to review and set goals. Set clear roles and responsibilities. Motivate the Account Team. Build and grow relationships. Listen and act on issues. Motivate and support the entire team to support growth that brings value both to clients and to Made Tech. Capture and share intel. Motivate and support delivery teams to report back opportunities. Be the CEO of the account: Outward Facing Understanding of the Market Understanding of the Competition Building and Motivating a Senior Team Creating a clear strategic plan Driving execution against the plan Coach account team members. Ensure account management and client service is delivered to the highest of standards. 5. Outreach and Networking Use, and continually experiment with, a variety of channels (eg: client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn) Build relationships with a variety of stakeholders Prioritise relationships with key decision makers and senior stakeholders right up to C-level. Consistently commit time to outreach to generate new stakeholder meetings. Be credible. Bring value. Be equal business partners. Bring clients together. 6. Sales Leadership Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us Own revenue goals and have a clear plan to achieve them. Managing account teams to maximise margin and profitability over time Optimising rates and margin to increase our chances of winning and delivering profit goals Negotiate favourable contracts and working arrangements that reduce business risk and cost. Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add Strong contractual and commercial client management Create proactive, win-win opportunities by leveraging the team around you. Understand industry data, contract expiries, track and attend pre-market engagement. Balance investment in short and longer term opportunities. Understand what is required to win an opportunity. Create a plan and execute on it (win strategy). Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities. Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence. Skills, Knowledge & Expertise A strong track record in developing growth in your strategic accounts, up-selling and cross-selling new services and building strong, long-lasting value-based relationships with stakeholders. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business A strong track record in winning multiple multi-million-pound contracts and delivering against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology and public sector trends and policies Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Central and devolved government experience and existing relevant networks would be essential to the role. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. Job Benefits Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice. Pension- 7% employer matched An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility.Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Ideally, no more than 30 consecutive days spent outside the UK within the last five years. Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. TPBN1_UKTJ

hackajob is partnering directly with Made Tech to hire for this role. We help UK public sector organisations build and run digital services that are secure, trustworthy, and resilient. As a Senior Security Assurance Engineer in our Cyber practice, you'll take end-to-end ownership of security assurance work across complex government environments - designing audit approaches, leading risk assessments, and helping clients understand and improve their security posture in ways that are proportionate, practical, and grounded in how their services actually work. This is a role with real scope. You'll operate across client engagements where the stakes are high - services that handle sensitive citizen data, systems that need to meet GovAssure and Cyber Assessment Framework requirements, and programmes navigating a demanding regulatory landscape that includes UK GDPR, the NIS Regulations, and the HMG Security Policy Framework. You won't be applying cookie-cutter frameworks; you'll be making informed judgements about what's proportionate for each context and helping clients make better decisions about risk. At Senior level, you're also expected to raise the standard of security practice around you - not just through your own work, but by mentoring colleagues, contributing to how the team operates, and helping clients build their own capability over time. We're a consultancy that believes good security outcomes come from embedding security into delivery as a continuous concern, not bolting it on at the end. You'll be central to making that real. Key Responsibilities Design and lead security audits across complex government systems - combining automated scanning with manual testing, producing findings that are clearly framed around risk and remediation rather than just compliance status. Drive continuous compliance monitoring against applicable standards and regulations - Cyber Essentials, the NCSC Cyber Assessment Framework, GovAssure, UK GDPR, and NIS Regulations - feeding posture data into governance and risk reporting rather than treating it as a point-in-time exercise. Lead risk assessments and threat-modelling sessions , selecting methodologies (ISO 27005, NIST RMF, STRIDE, MITRE ATT&CK) that are proportionate to system criticality, and ensuring findings feed into programme governance decisions rather than sitting in security documentation alone. Communicate security findings and risk clearly to a range of audiences - technical detail for engineering teams, risk-framed summaries for senior stakeholders - structuring reports around the decisions people need to make, not just the controls you've tested. Embed security as a continuous engineering concern , supporting threat modelling and security reviews throughout delivery, challenging designs that create unnecessary risk, and mentoring colleagues on secure-by-default practices. Support and assess supply-chain and third-party security , creating proportionate assurance processes aligned with recognised standards and helping clients identify and address gaps in how they manage vendor and software supply-chain risk. Mentor and coach colleagues and client team members , pairing on complex assurance work, sharing knowledge openly across the practice, and actively contributing to the capability of everyone around you - not just delivering your own work well. Contribute to the commercial and strategic health of engagements , staying alert to unmet client needs, managing scope within contracted boundaries, and surfacing opportunities or risks to account leadership as they arise. Skills, Knowledge & Expertise Essential Hold one of the following - Certified Information Systems Auditor (CISA), Systems Security Certified Practitioner (SSCP) - or an equivalent audit and assurance practitioner credential. Desirable Certified in Risk and Information Systems Control (CRISC). Certified Information Systems Security Professional (CISSP). Experience advising clients on UK government security frameworks - including GovAssure, the NCSC Cyber Assessment Framework, Cyber Essentials Plus, and the HMG Security Policy Framework - and how they interact in practice. Experience leading risk assessments using structured methodologies (ISO 27005, NIST RMF, or FAIR) and embedding risk outputs into programme governance rather than treating them as standalone deliverables. Demonstrated ability to design security controls and governance approaches for cloud environments, with an understanding of how compliance requirements apply in AWS, Azure, or GCP contexts. Working knowledge of incident response planning - establishing policies, assessing team readiness, and mentoring others on preparedness - ideally in a government or regulated environment. Experience conducting or leading supply-chain security assessments, including third-party risk and software provenance, with reference to recognised standards. Familiarity with tools used for continuous compliance monitoring, automated controls testing, or cloud security posture management (for example, CSPM tooling, SIEM platforms, or vulnerability management tools). Evidence of actively shaping your own development - a T-shaped specialism, seeking and acting on feedback, and sharing learning openly with colleagues and the wider practice. Experience contributing reusable assets - playbooks, templates, tooling, or patterns - back into a practice or community rather than leaving knowledge within a single engagement or team. Experience running or contributing to structured mentoring relationships, pairing sessions, or retrospectives in a way that measurably improved team capability or ways of working. Experience co-designing solutions with clients and stakeholders - bringing them into the process rather than presenting conclusions for approval - and delivering value anchored to outcomes rather than outputs. Experience conducting skills-based assessment of candidates, contributing to interview scripts, or calibrating assessment criteria to ensure fair and consistent evaluation. Made Tech sponsors attainment of recognised cyber certifications for staff in scope. If you don't yet hold the certifications listed above but are working toward them - or can demonstrate equivalent capability through experience - we'd still encourage you to apply. What you'll bring: Contextual judgement over formulaic approaches. You think carefully about what's proportionate for each engagement rather than reaching for the same framework every time. You can articulate trade-offs clearly and help clients understand the reasoning behind your recommendations. A team-first mindset. You take your own work seriously, and you take the growth of the people around you equally seriously. You pair, you share, you coach - and you make it safe for others to ask questions and admit gaps. Confidence communicating across boundaries. You're as comfortable presenting risk findings to a senior civil servant as you are working through a threat model with an engineering team. You adjust how you communicate without losing substance or clarity. Genuine ownership. You take responsibility for the outcomes of your work - maintaining momentum through ambiguity, escalating risks early rather than absorbing them, and seeing significant pieces of work through from start to finish. Job Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice At this point, we hope you're feeling excited about Made Tech and the job opportunity. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. TPBN1_UKTJ

hackajob is partnering directly with Made Tech to hire for this role. Description Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically this role will be within Public Safety & Defence, with a strong focus on Home Office. You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. You will report to an Industry Director and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts. You'll develop a razor sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. You will be expected to identify specific sales opportunities within your accounts and to proactively take new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients. Working in conjunction with Finance, you'll manage account profitability and take the lead on the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. Key Responsibilities There are six core role competencies for this role: 1. Expert in your Client's Business Understand your client's strategy, goals, and challenges through continual research. Understand and learn how the public sector works Be an expert in GDS ways of working Regularly meet stakeholders, be a visible presence Understand the client organisation and who the decision makers are Attend governance meetings and showcases Understand our competitors, their profile with the client and their relationships Build relationships with commercial and portfolio holders to understand their pipeline 2. Expert in Made Tech Capabilities & Services Understand our USPs and how they differ to competitors Understand how we work and deliver Understand what good delivery looks like Understand Made Tech's missions and values Understand Made Tech's capabilities and how to apply them to clients Build relationships with capabilities and our delivery teams Have read Made Tech's books Can talk about 5-8 relevant case studies as though you were on the project Stay current with relevant Made Tech projects, proposals and marketing Share supporting content with each other 3. Trusted Advisor Have empathy with clients, be client first. Consult to the root cause of the problem. Be a problem solver. Strive to learn. Show and develop your level of understanding. Be a great listener, be transparent, be human, build personal relationships and trust Be available, responsive and act fast. Understand reasons, constraints, challenges and impact Establish facts and summarise (understanding, actions), 2. Leading Account Teams Develop an Account Strategy that brings value to the client, our team and our business. Meet regularly to review and set goals. Set clear roles and responsibilities. Motivate the Account Team. Build and grow relationships. Listen and act on issues. Motivate and support the entire team to support growth that brings value both to clients and to Made Tech. Capture and share intel. Motivate and support delivery teams to report back opportunities. Be the CEO of the account: Outward Facing Understanding of the Market Understanding of the Competition Building and Motivating a Senior Team Creating a clear strategic plan Driving execution against the plan Coach account team members. Ensure account management and client service is delivered to the highest of standards. 1. Outreach and Networking Use, and continually experiment with, a variety of channels (eg: client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn) Build relationships with a variety of stakeholders Prioritise relationships with key decision makers and senior stakeholders right up to C-level. Consistently commit time to outreach to generate new stakeholder meetings. Be credible. Bring value. Be equal business partners. Bring clients together., 2. Sales Leadership Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us Own revenue goals and have a clear plan to achieve them. Managing account teams to maximise margin and profitability over time Optimising rates and margin to increase our chances of winning and delivering profit goals Negotiate favourable contracts and working arrangements that reduce business risk and cost. Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add Strong contractual and commercial client management Create proactive, win-win opportunities by leveraging the team around you. Understand industry data, contract expiries, track and attend pre-market engagement. Balance investment in short and longer term opportunities. Understand what is required to win an opportunity. Create a plan and execute on it (win strategy). Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities. Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence. Skills, Knowledge & Expertise You will have: A strong track record in developing growth in your strategic accounts, up-selling and cross-selling new services and building strong, long-lasting value-based relationships with stakeholders. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business A strong track record in winning multiple multi-million-pound contracts and delivering against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology and public sector trends and policies Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. Home Office experience and existing relevant networks would be beneficial, but not essential to the role. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. Job Benefits Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago. TPBN1_UKTJ

hackajob is partnering directly with Made Tech to hire for this role. Description Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Client Partner, you will be responsible for growing a portfolio of strategic accounts within one of our Industry Sectors. Specifically, this role will be within Health, you can find out more about the brilliant impact we're having in the industry here . You'll develop a strong understanding of the challenges faced by your clients and work with a multidisciplinary account/pursuit team to support your client to overcome them. For over 15 years we've been delivering health and care digital transformation across national, regional and local organisations. So whether it's legacy modernisation, data and AI or a new digital health product or service - you'll be joining with a deep level of expertise and care for what they do. You will report to our Industry Director for Health and lead on the creation and execution of a strategic account plan for each of your clients and work with the account teams and staff on the ground to ensure we're making strong progress towards our strategic growth goals in your accounts. You'll develop a razor-sharp understanding of your clients business problems, public sector challenges, department policies and Made Tech's value proposition and be able to communicate this effectively to audiences of varying levels of digital and technology maturity. You will be expected to identify specific sales opportunities within your accounts and to proactively take new ideas to your clients as well as network, gain referrals and outreach to key stakeholders in your target client portfolio. You'll lead on the qualification, pursuit and capture of these opportunities and will personally hold a multi-million pound annual sales target, which depending upon client portfolio, will range from £5M to £20M. You will be expected to exceed your targets every year. You'll be expected to identify senior stakeholders, build strong strategic relationships and become a trusted and valued partner. You'll also be expected to work with marketing to help build awareness in your accounts and target accounts. You will be expected to continually build your network and our influence within the client's organisation. You will expect to develop your (see below) and be a trusted advisor to your clients. Working in conjunction with Finance, you'll manage account profitability and take the lead on the commercial negotiation of rate cards and contractual terms, to ensure they are inline with the wider business guidelines. Key Responsibilities There are six core role competencies for this role: Expert in your Client's Business Understand your client's strategy, goals, and challenges through continual research. Understand and learn how the public sector works Be an expert in GDS ways of working Regularly meet stakeholders, be a visible presence Understand the client organisation and who the decision makers are Attend governance meetings and showcases Understand our competitors, their profile with the client and their relationships Build relationships with commercial and portfolio holders to understand their pipeline 2. Expert in Made Tech Capabilities & Services Understand our USPs and how they differ to competitors Understand how we work and deliver Understand what good delivery looks like Understand Made Tech's missions and values Understand Made Tech's capabilities and how to apply them to clients Build relationships with capabilities and our delivery teams Have read Made Tech's books Can talk about 5-8 relevant case studies as though you were on the project Stay current with relevant Made Tech projects, proposals and marketing Share supporting content with each other 3. Trusted Advisor Have empathy with clients, be client first. Consult to the root cause of the problem. Be a problem solver. Strive to learn. Show and develop your level of understanding. Be a great listener, be transparent, be human, build personal relationships and trust Be available, responsive and act fast. Understand reasons, constraints, challenges and impact Establish facts and summarise (understanding, actions) 4. Leading Account Teams Develop an Account Strategy that brings value to the client, our team and our business. Meet regularly to review and set goals. Set clear roles and responsibilities. Motivate the Account Team. Build and grow relationships. Listen and act on issues. Motivate and support the entire team to support growth that brings value both to clients and to Made Tech. Capture and share intel. Motivate and support delivery teams to report back opportunities. Be the CEO of the account: Outward Facing Understanding of the Market Understanding of the Competition Building and Motivating a Senior Team Creating a clear strategic plan Driving execution against the plan Coach account team members. Ensure account management and client service is delivered to the highest of standards. 5. Outreach and Networking Use, and continually experiment with, a variety of channels (eg: client referrals, partners, MT SLT, hallways, events, authoring blogs, social media, email, LinkedIn) Build relationships with a variety of stakeholders Prioritise relationships with key decision makers and senior stakeholders right up to C-level. Consistently commit time to outreach to generate new stakeholder meetings. Be credible. Bring value. Be equal business partners. Bring clients together. 6. Sales Leadership Commercial, finance, P&L understanding and the key elements of what makes work more and less profitable for us Own revenue goals and have a clear plan to achieve them. Managing account teams to maximise margin and profitability over time Optimising rates and margin to increase our chances of winning and delivering profit goals Negotiate favourable contracts and working arrangements that reduce business risk and cost. Work with client commercial teams to ensure we have the right relationship, commercial governance and commercial team is clear on our value add Strong contractual and commercial client management Create proactive, win-win opportunities by leveraging the team around you. Understand industry data, contract expiries, track and attend pre-market engagement. Balance investment in short and longer term opportunities. Understand what is required to win an opportunity. Create a plan and execute on it (win strategy). Feedback intel to help Made Tech, helping the business improve and win upcoming opportunities. Understand what a good proposal looks like. As Sales Lead, help proposal teams deliver excellence. Skills, Knowledge & Expertise You will have: A strong track record in developing growth in your strategic accounts, up-selling and cross-selling new services and building strong, long-lasting value-based relationships with stakeholders. Excellent knowledge of digital service concepts and our markets, with the ability to articulate the distinct aspects of products and services and position them against competitors. Expertise in consulting and building strategic account plans and managing account teams to drive exceptional growth and where necessary you will also be prepared to operate as a pioneer and build pursuit teams to further a new business A strong track record in winning multiple multi-million-pound contracts and delivering against quarterly and annual targets. An appreciation and knowledge of technology delivery, agile methodologies, etc. Broad technology experience and a sound awareness of technology and public sector trends and policies Ability to operate in a highly competitive and pressurised environment, making sensible decisions that do not compromise Made Tech and our clients. Ability to communicate, present and influence credibly and effectively at all levels of the customer organisation, including executive and C-level. Expert networking skills and the ability to build strong and appropriate relationships with senior stakeholders. NHS and public sector healthcare experience and existing relevant networks would be essential to the role. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. Job Benefits If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave plus bank holidays Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice About Made Tech Made Tech is on a mission to use technology to improve society - for everyone. We help organisations transform, deliver and manage world-class digital products and services. Today, you can see our services (and people!) in action, such as the design and build of the Homes for Ukraine service, delivered in 2 weeks. We're helping local authorities make it easier and quicker for people to log housing repairs online. By digitalising access to NHS services we're making it more accessible, such as children needing mental health support. All this great experience is enabling us to support new areas, like energy. We're helping to drive better environmental outcomes by improving network performance through real-time asset monitoring, which means less wasted energy. We were recently named as a finalist in the Raising the Bar for Workplace Transparency Award in the Shift People Awards. This is a recognition of our many great initiatives, such as our open-access employee handbook that we launched 5 years ago. TPBN1_UKTJ

hackajob is partnering directly with Made Tech to hire for this role. Made Tech is on a mission to use technology to improve society - for everyone. We help public sector organisations transform, deliver and manage world-class digital products and cloud services. We work with the UK government to modernise legacy technology and shape the digital future of the country. We support local government teams in building accessible services that make a real difference to people. And we help the NHS use technology to improve and save lives. Made Tech has grown quickly, and has bold ambitions for the future. We know that growth and change can be unsettling (as well as exciting), so we are looking for people who enjoy this challenge, and want to help others thrive too. About the role Are you a Software Engineer that wants to actually see the real-world impact from what you help to create? Our mission is simple! We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. At Made Tech, we're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage all people from underrepresented groups to apply for roles with us. Have we caught your interest? Please read on... What does the job entail? We primarily write and deliver custom software for the public sector. We work across central and local government, as well as in health, and our past lies in the technology startup world. Technical excellence for us isn't about delivering to feature lists. We place a strong emphasis on outcome-based delivery; ensuring our customer's goals are understood and achieved with the technology we deploy. Senior Software Engineers find themselves working on a variety of different problems from monoliths to microservices, upskilling colleagues and customers, always finding themselves learning from others, while constantly striving to be nice humans Our teams have used Java, Ruby, Python, ES6 with React, as well as C# with .NET Core. We don't limit ourselves as a company and we expect all our Engineers to be keen on learning new technologies. Automation is important to our teams, so we make sure there is a CD pipeline set up to build, test, and release many times per day. High performing software delivery teams need to be empowered to iteratively and rapidly deliver changes all the way through to production. To do this we combine our extensive cloud automation knowledge with DevOps culture. We ensure we document our architecture and infrastructure as code, using technologies such as Terraform and OpenAPI. Containerisation is a big part of empowering our teams to develop, deploy and scale their applications, but so too is using AWS Lambda and avoiding the complexity of stateful services altogether. Right tool for the job. For us, DevOps is about culture rather than roles and titles. Even though this role is for someone with strong DevOps experience, the biggest impact you will have is coaching and helping teams use the platforms you build. You won't be building infrastructure in isolation or charged with deploying other peoples work into production. You'll empower teams with the mantra: you build it, you run it! We grow a team of language agnostic engineers, which you might already consider yourself to be, who are versed in a mix of paradigms such as object-oriented, functional, declarative, event-based and aspect-oriented. To create this environment our Senior Software Engineers need to embrace sharing their knowledge and skills with others, and they need to keep an open mind - we'd love to hear some examples of mentoring, coaching and growing team members. Maybe you will have written some blog posts about your discipline, or perhaps even delivered a talk or two. What experience are we looking for? We want our teams and individuals to grow. If you don't have the following skills, you will have access to a learning budget, experienced team members and a wider learning and mentoring culture that can help you develop the following Written code with tests Delivery in an agile environment Worked across a variety of programming languages Worked with at least one Cloud platform Worked with databases Worked with APIs Debugging experience in a range of systems Evidence of self-development - we value keen learners Drive to deliver outcomes for users Desire to mentor others Nice to Haves Consultancy experience Working directly with customers and users Working within multidisciplinary teams with product, design, and technology working within the same cycles Showcasing and presentation skills Agile practices such as Scrum, XP, and/or Kanban Pair programming - we pair around 50% of the time Writing code with test-driven development Component-based design techniques such as using pattern libraries, styled-components, CSS-in-JS, BEM, and/or SUIT CSS Debugging infrastructure Building and maintaining CI/CD pipelines The React ecosystem including a test-driven approach Infrastructure as code technology like Terraform and Cloud Formation Familiarity with architectural and design patterns Use of architectural decision records Benefits at Made Tech and Application Support Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice). Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, let your recruitment agent or Made Tech Talent Specialist know. The groups are: antiracist-activists disability lgbtqiaplus-allies-and-activists neurodiversity parents-carers women-in-tech Benefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: 30 days Holiday - we offer 30 days of paid annual leave Flexible Working Hours - we are flexible with what hours you work Flexible Parental Leave - we offer flexible parental leave options Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. TPBN1_UKTJ

hackajob is partnering directly with Lendable to hire for this role. About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 700 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers' hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting About the role Personal loans are the fastest-growing consumer credit product in the US - originations increased 26% last year alone to a record high. Americans are actively seeking cheaper, faster, more transparent alternatives to credit card debt and traditional bank loans. Having built a market-leading, profitable business in the UK, Lendable launched US Personal Loans in 2022. Four years of building credit models, customer journeys, operational infrastructure and nearly $500m in originations - and the foundation is set. What comes next is the exciting part: aggressive growth into the largest lending market in the world. We're hiring a Product Manager to own multiple product areas to support this expansion - defining strategy, shipping features, and driving outcomes end-to-end. What you'll be doing This isn't a "write tickets and attend standups" PM role. You'll own real problems such as: Getting our proprietary credit models into production - working with data science to turn research into real lending decisions Designing and personally building automations that make our operations team dramatically more efficient Using data to ideate the most valuable initiatives that could improve credit quality, reduce losses, help the customer, or grow volume Figuring out how best to use LLMs to intelligently aid with customer service, servicing, collections A/B testing customer journeys from application through to servicing - finding what actually moves conversion, satisfaction, and repayment Improving the post-origination experience - payments, customer support, and everything that happens after a loan is funded Leading the team, aligning and motivating everyone around you, continuously improving the tools and processes we use to deliver at speed Your team You'll report to the Head of Product and collaborate closely with the Managing Director of US Loans. You'll join three other PMs and work most closely with: ~14 engineers (mostly backend), split across London and Europe A data science team (2-3 people) building credit and pricing models A credit risk team (~4 people) - some of your closest collaborators A growth team (1-2 people) focused on acquisition Operations agents - you'll build the tools that make their work better The team spans our London office, European remote engineers, and our Arlington, Virginia office near DC. AI at Lendable - we're serious We want to build the most AI-forward financial services company in the world. Our PMs don't just manage products. They use AI to push the boundaries of what one person can achieve. Today, PMs at Lendable write python and SQL to generate analytical insights that used to need teams of analysts. They commit PRs to production for straightforward features. They build their own agent workflows to automate repetitive work. The PM role here is genuinely expanding in all directions, and we expect you to be excited about this. You've been tinkering already - side projects, personal agents, AI-assisted analysis, building tools with Claude Code or similar. You don't wait to be told what AI can do; you've been finding out yourself. If you want to work somewhere that treats AI as a force multiplier for ambitious people - not a bullet point on a slide deck - this is it. What we're looking for 3+ years in Product, Strategy, or Analytics; at least 1 in a PM role 1+ years in fintech, financial services, or a strong grasp of lending and credit You're a highly curious, systems thinker who connects dots and thinks through end-to-end impact You've built with AI - agents, workflows, code generation, analysis. Show us what. Track record of shipping products that moved real business metrics Very comfortable with data, analysis and SQL - you know what questions to ask, and you answer them yourself Bonus: high-growth startup or scale-up experience Don't worry if you don't quite meet all of these criteria, we'd love to have a chat with any great candidates! Your objectives You break complex problems into shippable pieces You decide under ambiguity and own the outcome You communicate crisply - to the MD, to engineers, in a spec You build cross-functional relationships and pull the right people together You move fast, default to action, and course-correct when needed Compensation Strong base salary benchmarked to market, scaled to your experience and level Equity vesting over four years. Lendable has been profitable since 2017 - one of very few fintechs globally that can say that - and is building towards what comes next. Interview process We respect your time and move quickly: 1. Intro call (remote) - 30 min with our talent team (~Week 1), 2. Product chat (remote) - 45 min with the Head of Product to discuss your background and how you think about product (~Week 2), 3. Take-home exercise (remote) - a practical product challenge in your own time, followed by a video debrief (~Week 2-3), 4. Final round - typically CPO, US Loans MD, and Engineering Manager, Head of Product (~Week 3) Life at Lendable Winning team: the opportunity to scale up one of the world's most successful fintech companies Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls Health coverage: support for your physical and mental wellbeing, including private health cover Retirement & savings: long-term financial wellbeing through retirement savings plans Employee referral programme: earn a competitive bonus when you refer successful new team members Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations Please note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner. Check out our blog! JBRP1_UKTJ

About LendableLendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start:One of the UK’s newest unicorns with a team of just over 700 peopleAmong the fastest-growing tech companies in the UKProfitable since 2017Backed by top investors including Balderton Capital and Goldman SachsLoved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.Join us if you want toTake ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quoBuild the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy liftingAbout the RoleAs a Senior Product Engineer, you'll be a key player in our engineering organisation, a vibrant community of talented engineers spanning backend, frontend, mobile, and platform disciplines. This isn't just about maintaining; it's about innovating. You'll dive into a wide range of exciting projects, from building and integrating new APIs that elevate the customer journey to optimising our cutting-edge lending platforms. You'll also engage in deep architectural discussions, shaping the future of our products. There's ample opportunity to grow, contribute, and truly make your mark.Our Modern Tech StackWe believe in using the right tools for the job, and our stack reflects our commitment to modern, efficient development:Backend: PHP 8, Symfony, AWS, PostgreSQL, RabbitMQ, Docker, KubernetesCI/CD: GitHub Actions and ArgoCD (we deploy to production as soon as a feature is complete!)Testing: Behat, PHPUnit for robust automated testingWhat We're Looking ForWe're seeking passionate engineers who are excited to contribute and grow with us:Strong, business oriented, engineer with modern PHP development experience (PHP 8.0+ is a must). You're fluent in the latest PHP features and best practices.A solid grasp of Symfony or Laravel.Experience with Domain Driven Design, CQRS,Message-Driven Systems, and Event SourcingFamiliarity with microservices architecture and working on financial systems is a bonus.Excellent automated testing skills (unit, integration, functional) - you believe in quality code.A genuine desire to learn, collaborate, and contribute your ideas within a highly collaborative team.High degree of ownership and autonomyExperience in a cross-functional environment is a plus, but not essential.Interview ProcessWe value your time and have designed an efficient process to get to know you:A quick chat with one of our team to see if the role is a good match.15 minute cognitive assessment 90 minute technical live coding exercise60 minute culture interviewLife at LendableWinning team: the opportunity to scale up one of the world’s most successful fintech companiesFlexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sitesSocials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office wallsHealth coverage: support for your physical and mental wellbeing, including private health coverRetirement & savings: long-term financial wellbeing through retirement savings plansEmployee referral programme: earn a competitive bonus when you refer successful new team membersOffice meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locationsSustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locationsPlease note: The availability and details of specific benefits vary by location and role. For more information, please speak to your Talent Partner.Check out our blog!LocationRemote; LondonEmployment TypeFull timeLocation TypeRemoteDepartmentEngineering & Product

The company connects clients with experienced psychic readers and chat advisers who offer confidential, empathetic, and non-judgmental support. Role Description This is a flexible hour, work-from-home position for Psychic & Chat Remote Workers who will provide live psychic reading

Job Title: Residential Conveyancer Location: Wiltshire offices (Hybrid, Fully Remote & onsite working available) Salary: Up to £45,000 Recruiting for an enthusiastic and motivated lawyer to join a fast-growing CQS-accredited residential property team. So, if you are a confident, friendly and approachable conveyancer with excellent communication skills, I want to hear from you. The successful candidate at least 3 years' solid experience of residential conveyancing either as a FILEX or Licensed Conveyancer, will consider experienced candidates without legal qualifications great people skills and will be an enthusiastic team player good organisational, time management and IT skills the ability to multi-task under pressure a keen eye for detail the confidence and the ability to react to change whilst working within a pressurised environment excellent standards of client care and great communication skills a history of strong billing a desire and the ability to help in the growth of the property department The job would not be suitable for a partner-level candidate or solicitor. Furthermore, there is no prospect of a management role for the successful candidate in the residential conveyancing team for the foreseeable future. An enthusiasm to train and successful experience of training paralegals would be a bonus - though not essential. Location Remote working is available, as is hybrid working or being based at any one of our 4 branch offices. Remote experience required Please note that while this particular vacancy is entirely suitable for a remote lawyer, it will only be considered for to applications from remote candidates who have solid experience working remotely without any direct supervision. The team You will be part of our 30-strong property team. You will have the support of both our specialist onboarding and post-completion teams, and in addition there is a possibility of having a dedicated paralegal for you. The paralegal may be an inexperienced law graduate - so an enthusiasm to assist with their training is important. However, there is already a structured and highly successful fast-track training programme for our conveyancing paralegals. Our rapid recruitment process The recruitment process is 2 stage. It involves an initial and informal Zoom chat, which we can set up at very short notice - followed up with a more formal interview with both the head of the relevant team and the Practice Director. TPBN1_UKTJ

Estimator - Electricity Transmission & Distribution Location: Remote (London is where the client office is) Sector: Electricity Transmission & Distribution Projects: National Grid / High Voltage Infrastructure Contract: Contract - Inside IR35 Rate/Salary: £500 - £600 per day We are currently recruiting for an experienced Estimator to support the delivery of major electricity Transmission & Distribution projects, working across National Grid and high-voltage infrastructure programmes. This is an excellent opportunity for an Estimator with experience in the power, utilities or energy sector to become involved in major UK infrastructure projects, including substations, HV cabling and associated civil and electrical works. The Role Working as part of the estimating and pre-construction team, you will be responsible for developing robust and accurate estimates across different stages of the project lifecycle. Responsibilities will include: ·Preparing detailed estimates for major T&D and electrical infrastructure projects ·Producing estimates from first principles across labour, plant, materials and subcontract packages ·Reviewing engineering drawings, specifications and tender documentation ·Undertaking quantity take-offs for civil and electrical works ·Supporting estimates for HV substations, cable routes and associated infrastructure ·Obtaining and analysing quotations from suppliers and subcontractors ·Producing cost plans, tender submissions and commercial proposals ·Reviewing subcontractor and supplier pricing ·Identifying project risks and incorporating appropriate risk and contingency allowances ·Working closely with engineering, commercial, procurement and project delivery teams ·Developing and maintaining cost models and benchmarking information ·Supporting value engineering and cost optimisation throughout the tender process About You We are interested in speaking with Estimators who have experience within electricity transmission, distribution, power or major utilities infrastructure. Ideally, you will have: ·Previous estimating experience within T&D, power or utilities ·Experience with HV substations and/or HV cable projects ·Knowledge of electrical infrastructure at 132kV, 275kV and/or 400kV ·Experience producing estimates from first principles ·Strong understanding of civil and/or electrical construction costs ·Experience reviewing drawings, specifications and scopes of work ·Knowledge of labour, plant, material and subcontractor pricing ·Experience preparing tenders for major infrastructure projects ·Understanding of project risk, contingency and cost forecasting ·Strong Excel and estimating/software skills Previous experience working directly with National Grid, or for a contractor/consultancy delivering National Grid projects, would be highly advantageous. Experience across substations, underground cables, overhead lines (OHL), primary plant, protection & control or associated civils would also be of particular interest. Why Apply? This is an opportunity to work on some of the UK's most significant electricity infrastructure programmes at a time of substantial investment across the transmission network. If you are an Estimator, Senior Estimator, Estimating Manager, Cost Estimator or Tendering Engineer with a background in power or major infrastructure, we would be interested in hearing from you. Apply now with an up-to-date CV for further information. FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. Please call Evan Brookes at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

Travel Consultant - Fully remote opportunity Due to growth our client, the travel arm of a large media organisation, are seeking a Travel Consultant to join their team booking luxury and tailormade holidays including cruises, touring and bespoke itineraries. The role can be either remote or hybrid in their London office and comes with a base salary of £31,500 with the opportunity to earn uncapped commission with OTE of up to £60,000. Travel Consultant responsibilities: Handle enquiries via phone, email, WhatsApp, and live chat Create bespoke luxury itineraries across cruise, touring, and tailor?made travel Manage bookings, confirmations, invoicing, and post sales support Work directly with hotels, airlines, cruise lines, and tour operators Proactively generate new enquiries and meet sales targets Upload itineraries to our CMS and support marketing projects Travel Consultant skills required: Strong retail travel sales experience, ideally in luxury and cruise Proven success converting enquiries into bookings Confident communication skills across phone and digital channels Excellent organisation and attention to detail Creative flair for designing standout itineraries Good destination knowledge (Australia, NZ, USA, Canada, Asia a bonus) Additional information/benefits: Monday–Friday 9am–6pm (rostered), Saturday 10am–5pm (on a roster) 20 days holiday + bank holidays, rising to 23 with service Pension Healthcare Remote working

Senior Civil Engineer - Civil Infrastructure & Drainage Design Position: Senior Civil Engineer Contract Type: Temporary Contract Duration: 2-3 months Start Date: Immediate / ASAP Working Hours: 37.5 hours per week (8:30am - 5:00pm) Location: Hybrid working available - ideally 3 days per week in office, remote considered for the right person IR35 Status: Outside IR35 Role Overview We are seeking an experienced Senior Civil Engineer to provide short-term support to the civil engineering team, delivering high-quality infrastructure and drainage design solutions across live projects. The role requires someone who can quickly integrate into an established team, understand project requirements, and deliver accurate, buildable engineering solutions within tight timescales. Key Responsibilities & Duties Civil Engineering Design ·Lead and deliver detailed civil engineering design packages for infrastructure and development projects. ·Produce technically robust designs in accordance with relevant standards, guidance, and project requirements. ·Prepare detailed drawings, design reports, specifications, calculations, and supporting technical documentation. ·Review and interpret site information, surveys, constraints, and client requirements to develop appropriate engineering solutions. ·Provide technical guidance and support to junior engineers and contribute to design reviews. Drainage Design ·Undertake detailed drainage design for development and infrastructure schemes. ·Design and assess foul and surface water drainage systems, including sustainable drainage solutions (SuDS) where applicable. ·Use Causeway Flow to undertake hydraulic modelling, calculations, and drainage assessments. ·Review drainage strategies and develop solutions that meet regulatory and client requirements. ·Liaise with project stakeholders, statutory authorities, and other disciplines where required. Highway & Infrastructure Design ·Support the delivery of highway and infrastructure design elements. ·Produce highway geometry, levels, and associated civil engineering details where required. ·Experience in highway design and/or levels design would be advantageous. ·Ensure coordination between drainage, highways, earthworks, and other infrastructure elements. Essential Skills & Experience The successful candidate will have: ·Significant experience working as a Senior Civil Engineer within a civil engineering consultancy or infrastructure design environment. ·Strong technical experience in civil infrastructure and drainage design. ·Working knowledge of Autodesk Civil 3D for producing and reviewing engineering models and drawings. ·Proficiency using Causeway Flow for drainage design and analysis. ·Strong understanding of UK drainage design principles, standards, and best practice. ·Experience delivering detailed design packages for residential, commercial, highways, or infrastructure developments. ·Ability to work independently with minimal supervision and take ownership of engineering deliverables. ·Strong problem-solving skills with the ability to provide practical, cost-effective engineering solutions. ·Excellent attention to detail and commitment to producing accurate technical outputs. ·Ability to communicate effectively with internal teams, clients, contractors, and stakeholders. Software Experience Required Candidates must have practical experience using: Autodesk Civil 3D: ·Surface modelling ·Alignment and corridor modelling ·Levels design ·Production of detailed engineering drawings Causeway Flow: ·Drainage network modelling ·Hydraulic calculations ·Surface water and foul drainage design Working Arrangements & Equipment Client will provide: ·Laptop equipment ·Required software licences FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 100+ years' experience in this market. Please call Evan Brookes at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

Contract - Microsoft 365 Subject Matter Expert Location: London - Onsite Type: Contract - 6 month duration Salary / Day Rate: Competitive The Opportunity We're partnering with a highly respected organisation looking to strengthen its internal Microsoft capability with the appointment of an experienced Microsoft 365 & Azure Subject Matter Expert. This is a hands-on technical role for someone who lives and breathes the Microsoft stack. You'll take ownership of core Microsoft services, security policies, governance controls and modern workplace technologies whilst acting as a trusted adviser to both technical and business stakeholders. You'll be responsible for driving best practice across Microsoft 365, Azure and associated security technologies, ensuring the environment remains secure, compliant and optimised for end users. Key Responsibilities Act as the technical SME for Microsoft 365 and Microsoft Azure. Manage and optimise Microsoft 365 services and associated platforms. Administer and support SharePoint, Teams, Intune, Entra ID and Microsoft Defender. Design, implement and maintain Microsoft security policies and governance controls. Configure and manage Data Loss Prevention (DLP) solutions using Microsoft Purview. Manage Microsoft Exchange Online and email security policies. Support and enhance Microsoft Copilot Chat and Copilot Premium capabilities. Conduct reviews of Microsoft security configurations and recommend improvements. Implement and support BYOD and secure remote access solutions. Work closely with stakeholders to improve user experience, security posture and operational efficiency. Provide technical leadership on Microsoft roadmap initiatives and new technology adoption. Skills & Experience Required Extensive experience across the Microsoft 365 ecosystem. Strong Azure administration and management expertise. Hands-on experience with SharePoint, Teams, Intune, Entra ID and Microsoft Defender. Experience implementing and managing Microsoft Purview and DLP controls. Strong understanding of Microsoft email security, compliance and policy management. Experience deploying and managing Microsoft Copilot solutions. Knowledge of Microsoft security standards, governance frameworks and best practice. Experience supporting hybrid working, BYOD and remote access environments. Strong troubleshooting, stakeholder engagement and communication skills. Ability to operate as the recognised technical authority within a Microsoft environment. Desirable Experience Microsoft Fabric. Power BI. Power Automate. Power Apps. Relevant Microsoft certifications across Azure, Security or Modern Workplace technologies. GCS is acting as an Employment Business in relation to this vacancy

AV & Collaboration Support Technician South UK coverage (Regular travel) £38,000 to £43,000 per annum Love Solving Technical Problems Others Can't? When a video conferencing system fails moments before a board meeting, when a meeting room suddenly goes offline, or when a customer needs an urgent fix to keep their business running, you're the person people turn to. If you enjoy troubleshooting, take pride in finding solutions quickly, and want to work with cutting-edge AV and collaboration technology, this could be the opportunity you've been looking for. What's In It for You? You'll join a highly skilled technical support team where every day brings a new challenge. You'll work with modern collaboration technologies, support customers across multiple regions, and can build expertise in some of the most widely used AV and unified communications platforms in the world. This role offers: Exposure to enterprise-level AV and video conferencing environments A mix of remote support and on-site technical work Opportunities to mentor junior technicians The chance to become a trusted technical expert for key customers A collaborative team culture where your knowledge and ideas are valued Ongoing development within a growing managed services environmentWhat You'll Be Doing As a Support Technician, you'll take ownership of customer issues from first contact through to resolution. You'll: Diagnose and resolve AV and video conferencing faults Provide support via phone, email, chat, video calls and remote access tools Visit customer locations when hands-on troubleshooting is required Manage support tickets accurately and efficiently Keep customers informed and reassured throughout the resolution process Escalate complex issues when necessary Support and coach Tier 1 engineers Participate in preventative maintenance activities and system health checks Work closely with suppliers, engineers and technical specialists to deliver successful outcomes Help improve internal processes and customer service standardsWho We're Looking For You're not just technically capable. You're someone who genuinely enjoys helping customers and solving problems. You'll likely have experience in an AV, video conferencing or technical support environment and be comfortable managing multiple priorities without compromising service quality. You'll stand out if you are: Calm under pressure Naturally curious and analytical Highly organised Customer-focused A strong communicator Equally comfortable working independently or within a teamTechnical Experience We're Interested In You don't need experience with everything listed below, but strong exposure to several of these technologies would be beneficial: Microsoft Teams Rooms Zoom Rooms Poly Neat Cisco Yealink Crestron QSC Extron Audio DSP platforms AV signal distribution systems Meeting rooms, conference spaces, lecture theatres and auditorium environmentsBonus Points If You Have Experience supporting managed AV services Knowledge of ITSM or ticket management platforms such as Zendesk, ServiceNow or similar Experience working to service level agreements (SLAs) Strong understanding of Microsoft Teams technologies A passion for delivering outstanding customer experiences and continuous improvementINDLS Ready for Your Next Challenge? If you're an experienced technical support professional looking to deepen your expertise in AV and collaboration technologies while making a real impact on customer success, we'd love to hear from you. Apply today and bring your problem-solving skills to a role where every day presents a new opportunity to make a difference. Lewis - (phone number removed)

Title: Principal Planning Engineer Location: London (hybrid) Salary: up to £95,000 + package An exciting opportunity has arisen for a Principal Planning Engineer to join a high regarded consultancy based in Central London. The Principal Planning Engineer will play a key role in supporting a diverse portfolio of engineering and infrastructure projects, with a particular focus on construction planning and scheduling during the early design and construction stages. This is an opportunity to work alongside experienced engineers, project teams, clients and stakeholders, helping to turn complex project requirements into realistic, well-structured and deliverable programmes. The role As a Principal Construction Planner, you will provide specialist planning expertise across complex engineering and infrastructure projects. You will develop and manage construction programmes, assess sequencing and phasing, review progress and provide clear insight into programme risks, constraints and potential outcomes. You will work closely with multidisciplinary teams and clients, using your technical knowledge and practical delivery experience to support informed decision-making and help projects progress successfully. The role would suit someone who combines strong analytical and planning skills with excellent communication and a collaborative, delivery-focused approach. Duties Developing detailed construction programmes and schedules from first principles, using quantities, productivity and production rates. Applying construction planning expertise across the design, construction and delivery stages of complex infrastructure and engineering projects. Reviewing project progress, maintaining programmes and analysing programme data to forecast time and cost outcomes. Identifying programme risks, constraints and interfaces, and working with project teams to develop practical mitigation strategies. Preparing clear and insightful constructability, programme and progress reports for project teams, clients and stakeholders. Developing phasing and sequencing strategies that support efficient and realistic project delivery. Creating visual planning tools and programme outputs to communicate complex sequencing, interfaces and constraints clearly. Working collaboratively with multidisciplinary teams, contractors, clients and other stakeholders to develop robust delivery strategies. Using Primavera P6 and other planning tools effectively, including programmes with appropriate cost and resource loading. Providing constructive challenge and specialist planning advice to help teams make informed delivery decisions.About you You will have substantial experience in construction planning, scheduling or project controls, ideally gained within complex infrastructure, engineering or major project environments. You will be confident developing programmes from first principles and translating technical and construction information into practical delivery plans. You will also be comfortable working with a range of stakeholders and communicating programme information clearly to both technical and non-technical audiences. Strong experience in construction planning and programme development. A sound understanding of construction sequencing, methodology, phasing and interfaces. Experience working across design and construction stages of complex projects. Strong analytical and problem-solving skills, with the ability to interpret programme and project data. Experience in progress monitoring, forecasting, reporting and programme risk management. Strong working knowledge of Primavera P6 and other planning tools. An understanding of cost and resource loading within project programmes. Excellent communication and stakeholder management skills. A collaborative and pragmatic approach, with the confidence to provide specialist advice and constructive challenge. The ability to work effectively across multidisciplinary teams and manage competing priorities.Offer Starting salary of up to £95,000 per annum dependent on experience Annual bonus 29 days annual leave plus bank holidays Hybrid - (2 days office based, 3 days remote) Healthcare Private medical Life assurance Contributory pension scheme Flexible benefits scheme If you are looking for a fresh career challenge in planning and you would like to be considered for the above opportunity, then please apply by sending your CV or call Matt Lilburn on (phone number removed) for a confidential chat quoting reference 74720. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website

Lead Contractor Design Approval Engineer (LCDAE) Location: Remote, with occasional UK office/site attendance Rate: £85-£95 per hour (Inside IR35) Contract Length: Project-based contract Hours: Approximately 8 hours per week, with potential for additional hours Are you an experienced Lead Contractor Design Approval Engineer (LCDAE) looking for a flexible contract opportunity? We're looking to speak with experienced design assurance professionals to support a major UK electricity transmission infrastructure project. The requirement is focused on providing LCDAE support throughout detailed design, with the potential to continue into the construction support phase. This is a specialist part-time requirement, expected to average around 8 hours per week, although additional input may be required depending on design submissions, reviews and project demand. The role will be delivered predominantly remotely, with occasional attendance at office or site meetings where required. Key Responsibilities ·Undertake the role of LCDAE in accordance with National Grid TP137. ·Provide design assurance and technical oversight throughout the detailed design phase. ·Review engineering drawings, calculations, specifications and associated design documentation. ·Ensure designs comply with applicable National Grid Technical Procedures, standards and project requirements. ·Review and coordinate multidisciplinary design interfaces. ·Identify technical risks, design compliance issues and departures from applicable standards. ·Support the resolution and close-out of design review comments and technical actions. ·Liaise with engineers, designers, contractors and client stakeholders throughout the design process. ·Support technical and design review meetings as required. ·Maintain appropriate records and evidence of design review and approval activities. ·Provide engineering and design assurance support during the construction phase where required. ·Review technical changes and design amendments arising during construction. About You ·Experienced LCDAE and/or CDAE with a strong background in electricity transmission projects. ·Strong working knowledge of National Grid TP137 and associated TP standards. ·Previous experience within HV/EHV substation design and design assurance. ·Experience reviewing and approving multidisciplinary engineering design packages. ·Strong understanding of interfaces across primary plant, secondary systems, civil and structural engineering disciplines. ·Previous experience supporting asset replacement, refurbishment or modification works within operational substations. ·Able to independently review, challenge and approve technical designs. ·Strong communication skills and comfortable working with multidisciplinary project teams. ·Existing or recent National Grid authorisation would be highly advantageous. This is an excellent opportunity for an experienced LCDAE to secure a flexible, predominantly remote contract supporting a significant UK transmission infrastructure project, with a relatively low weekly time commitment and the potential for additional input as the project progresses. Footnote If you feel that you are right for this role technically, but the rate, location, or seniority does not suit you specifically, then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, and our specialist team has a combined over 100+ years' experience in this market. Please call James Gillespie at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your application, please contact us

Customer Service Agent Customer Service Agent - Leading Property Business - Full training provided - Remote/Hybrid Working Are you a customer service superstar who thrives in a ssuccessful business environment? Do you genuinely enjoy helping people and improving their experience? Our client, a leading and "Great Place to Work UK" accredited property management business, is seeking a dedicated Remote/Hybrid Customer Service Agent to join their fantastic team! This is your chance to be the friendly, problem-solving voice for residents and property owners, all from the comfort of your home. What You'll Do: Respond to customer inquiries via phone, email, and live chat. Professionally handle and resolve formal complaints via email. Collaborate with other departments to investigate and resolve complex issues. Provide accurate information and solutions for property-related questions. Log all customer interactions accurately in the CRM. Monitor root cause analysis and working on exciting projects to enable a better customer journey What You'll Bring: Proven customer service experience, ideally in a services related setting and with complaint handling exposure. A strong customer-focused mindset and a passion for enhancing the customer journey. Excellent written and verbal communication skills (especially for formal correspondence). Strong problem-solving abilities and a proactive approach. Proficiency with CRM software and general computer skills. The ability to work independently with a dedicated, quiet home work space and reliable internet. A positive attitude, patience, and a genuine desire to help.Bonus Points: Experience in property management or real estate related sectors (training can be provided) . Familiarity with Dwellant property or management software (training can be provided) . Experience in complaint resolution or de-escalation.Why You'll Love Working Here: Hybrid working position (after training) Full training and structured on boarding provided. Excellent, collaborative team environment. Lots of development and progression opportunities. Competitive salary and benefits. Work for a company proudly accredited as a "Great Place to Work UK." £Neg salary with regular reviews Ready to Apply? If you're a self-starter with a passion for customer service and ready to make an impact, we want to hear from you! Please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Global Indirect Procurement Manager - Head of Indirect Procurement - Manufacturing Remote - UK Applicants ONLY ( Ideally living in the South of the UK) Client Details A company within the industrial and manufacturing sector. Description As Global Indirect Procurement Manager, you will take ownership of a broad indirect procurement portfolio, leading category strategy, supplier management and procurement governance on a global scale. You will be a generalist procurement professional who have deal with a broad range of spends ( indirect category procurement) Working closely with Finance, HR, IT, Legal, Compliance and Operational leadership teams, you will drive standardisation, demand management and procurement best practice across multiple regions and business units. This role combines strategic thinking, commercial leadership and people management, making it ideal for a procurement professional looking to make a significant impact within a growing international business. Key Responsibilities Category Strategy & Procurement Leadership Develop and implement global indirect category strategies aligned to business objectives. Create multi-year sourcing roadmaps and procurement plans. Drive category standardisation and supplier optimisation initiatives. Monitor market trends and identify opportunities for commercial advantage. Deliver procurement strategies that balance cost, risk, quality and service.Strategic Sourcing & Contract Management Lead complex sourcing programmes, tenders and contract negotiations. Establish global framework agreements, service level agreements and supplier governance structures. Drive supplier consolidation and preferred supplier programmes. Ensure robust contract lifecycle management across all categories. Support major business initiatives with commercial insight and procurement expertise.Cost Optimisation & Value Creation Deliver year-on-year savings and value creation opportunities. Drive demand management and consumption controls across business functions. Improve working capital performance and commercial efficiency. Utilise spend analytics and market intelligence to support decision-making. Identify opportunities for process improvement and procurement transformation.Supplier Relationship Management Develop strategic relationships with key global suppliers. Establish supplier performance management frameworks. Drive innovation, service improvements and continuous value delivery. Manage supplier risk and business continuity planning. Lead executive-level supplier reviews and commercial governance activities.Leadership & Team Development Lead, coach and develop a team of Indirect Category Managers. Set objectives, priorities and performance expectations. Foster a culture of accountability, collaboration and continuous improvement. Support capability development and succession planning. Promote procurement best practice across the wider organisation.Stakeholder Management Partner with senior stakeholders across Finance, HR, IT, Legal, Compliance and Operations. Influence business decisions through strong commercial leadership. Build trusted relationships across multiple regions and functions. Support governance and compliance initiatives. Drive alignment across global procurement activities.Profile We're looking for a Global Indirect Procurement Leader who combines strong commercial capability with global sourcing experience and exceptional stakeholder management skills. Essential Experience Significant experience within Indirect Procurement and Category Management. Proven success managing multiple indirect spend categories. Experience developing and implementing global procurement strategies. Strong sourcing, negotiation and contract management expertise. Experience leading supplier performance and governance programmes. People management experience, including coaching and developing procurement teams. Strong stakeholder engagement and influencing skills. Experience operating within a complex, multi-site or international environment. Manufacturing, industrial or engineering sector experience. Experience managing global supplier frameworks. Procurement transformation or continuous improvement experience. Knowledge of procurement systems, analytics and reporting tools. Ideally CIPS qualification or equivalent professional accreditation. Job Offer This is a fantastic opportunity to join a global manufacturing organisation where Procurement plays a critical role in driving operational and commercial success. You'll have the opportunity to: Lead a global indirect spend portfolio Shape procurement strategy across multiple categories and regions. Lead and develop a high-performing procurement team. Influence senior business leaders and strategic decision-making. Drive global sourcing, supplier optimisation and cost transformation initiatives. Contribute to procurement excellence and continuous improvement programmes. Build your career within a growing international organisation.If you're interested please apply for a confidential chat