London
Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. We’re looking for a Door Attendant who will be the warm, welcoming face of our hotel—creating memorable first and last impressions for every guest. As our welcome ambassador, you’ll bring professionalism, attentiveness, and genuine hospitality to each interaction, ensuring every arrival and departure is seamless and exceptional. About The Role As the first point of contact, you’ll set the tone for the guest experience the moment they arrive. From opening doors with a gracious smile to coordinating transportation and assisting with luggage, you’ll play a vital role in delivering smooth, thoughtful, and elevated service. Key Responsibilities • Provide a warm, genuine welcome to guests as they arrive at the hotel, • Open and close doors, ensuring an attentive and polished arrival and departure experience, • Offer valet parking services, safely and efficiently handling guest vehicles, • Assist with taxi arrangements and ensure timely transportation coordination, • Serve as the first point of contact for house car service, arranging guest pickups and drop-offs, • Assist with guest luggage, providing courteous, prompt, and professional support About You • Excellent customer service and communication skills, • Professional appearance and a positive, engaging attitude, • Ability to respond to guest needs quickly, courteously, and confidently, • A strong sense of responsibility and a guest-first mindset, • Valid Driver’s License, • Valid Security License Why 1 Hotel Mayfair? At 1 Hotels, our culture is built on care—care for each other, our guests, and our planet. You’ll join a team that delivers intuitive, informed service in a setting designed by nature and crafted with purpose. What We Offer Our culture is caring and thoughtful, and we deliver good-natured, informed service, perfectly executed to evoke a sense of fulfilment and well-being. As part of our team, you can look forward to a variety of activities and perks that support your passion for hospitality and nature: • Designed by Nature work environment, • Free healthy & nutritious meals on duty, • 24-hour Employee Assistance Program, • Flu vaccination vouchers, • Eye care contributions, • Social events throughout the year, • Wedding and baby gifts, • Code Hospitality – discounted rates, • Travel season ticket loan & Cycle to Work scheme, • Complimentary chiropodist & reflexology treatments, • West End Club – discounts in local shops, hotels, bars, and restaurants, • Spa, Food & Beverage discounts (30%–50%), • Guest experience stay – enjoy an overnight stay and experience our bar and restaurant, • Opportunities to be involved in charity and community events, • Starwood Hotels & Resorts discounted employee / friends & family room rates, • Team Member Recognition program – earn rewards and pay it forward, • SH University – professional development, courses, and certifications, • Career advancement opportunities across the globe Terms & Conditions apply to all benefits. About Us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.