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Client service associate jobs in United Kingdom

  • Public Relations Officer
    Public Relations Officer
    11 days ago
    £40000–£46000 yearly
    Full-time
    London

    About the Role We are seeking a Public Relations Officer to support client engagement and external communications within our IT consultancy business. This role focuses on delivering structured, research-led support to client interactions, ensuring alignment with industry standards, policy requirements, and best practices. The successful candidate will play a key role in bridging communication between clients and internal teams, contributing to high-quality service delivery and long-term client relationships. Key Responsibilities • Conduct research and analysis on regulatory frameworks, industry standards, and policy requirements relevant to IT consultancy services., • Support external communications by ensuring client interactions and materials align with applicable standards and internal policies., • Act as a liaison between clients and internal teams, providing informed guidance on service requirements and associated considerations., • Assist in preparing and coordinating client-facing documentation, including service agreements, reports, and advisory materials., • Contribute to client engagement and business development by identifying opportunities and presenting services within structured frameworks., • Experience in research, analysis, or advisory-based roles, • Strong written and verbal communication skills, • Ability to interpret complex information and present it clearly to clients, • Experience working with structured documentation and reporting, • Professional approach to client engagement and stakeholder communication

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  • Luxury Sales Associate
    Luxury Sales Associate
    14 days ago
    Full-time
    London

    Driven by the highest standards of Luxury chocolate-making, La Maison du Chocolat has for over 45 years continuously shared with its clients a deep passion for creation and an uncompromising pursuit of excellence. Our Maison, internationally renowned and focused on sustainable growth is currently hiring a Sales Associate From July 2026 As a true ambassador of our Maison, with a strong commercial mindset, you will play a key role in delivering an exceptional client experience. Your responsibilities : • Ensuring an outstanding customer experience by upholding luxury retail standards, welcoming clients, providing tailored advice, and building long-term customer loyalty., • Maintaining the boutique to the highest standards at all times, contributing to visual merchandising, replenishment of stock, and orderly presentation of products., • Receiving and processing deliveries in accordance with internal procedures., • Assisting with the preparation of customer orders/, • Contributing to various commercial and promotional campaigns., • Adhering strictly to our quality, hygiene, and internal regulatory standards. With a professional demeanor, passion for Chocolate, a dynamic and positive attitude, and a strong sensitivity to service excellence, you will actively contribute to the growth of sales of our chocolate and pastry creations. About you : • A relevant qualification and/or successful experience in specialised or premium retail sales is preferred;, • Strong autonomy, team spirit, and attention to detail are essential to succeed in this role.

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  • Advertising and Marketing Associate Professional
    Advertising and Marketing Associate Professional
    15 days ago
    £33000–£34000 yearly
    Full-time
    London

    Main Purpose of the Role To plan, develop, and implement marketing and student recruitment strategies targeting international markets, with a particular focus on the Chinese community, supporting business growth, client engagement, and brand development. Key Duties and Responsibilities • Develop and implement marketing strategies targeting new and emerging international markets, particularly Chinese-speaking audiences, • Identify target customer segments, define marketing objectives, and support market entry strategies, • Conduct detailed market research and analysis to identify trends, competitor activity, and opportunities for growth, • Plan and execute multi-channel promotional campaigns (digital, social media, events, and offline channels), • Analyse marketing effectiveness and recommend improvements in pricing, promotion, and service diversification, • Produce and manage marketing materials, ensuring alignment with brand and corporate identity, • Support student recruitment activities, including lead generation, application support, and contract preparation, • Determine and manage customer contract terms and conditions in line with company policies, • Maintain and develop relationships with clients, education partners, and external stakeholders, • Negotiate pricing, contracts, and service agreements with suppliers and partners, • Coordinate recruitment of staff and tutors relevant to new market segments, • Prepare work schedules, allocate responsibilities, and support operational planning, • Maintain accurate customer and client records using CRM systems, • Organise and manage events such as seminars, conferences, exhibitions, and client engagement activities, • Bachelor’s degree or equivalent in Marketing, Business, or a related field, • Relevant experience in marketing, advertising, or student recruitment, • Strong analytical and market research skills, • Excellent communication and stakeholder management abilities, • Experience working with international markets (especially Chinese market), • Knowledge of digital marketing tools and CRM systems, • Experience in education or student recruitment sector

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