Customer service associate jobs in United Kingdom

Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

Job description Job Title: Counter Sales Company: Hafız Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking enthusiastic and customer-focused individuals to join our team as Counter Sales staff at our London branch. The Counter Sales staff will be responsible for providing exceptional service to our customers and assisting them in selecting and purchasing our delicious desserts. Vacancies: 5 Job Type/Hours: Full-Time / 45 hours Responsibilities: - Greeting customers with a warm and friendly demeanour as they enter the store - Assisting customers in selecting desserts and providing recommendations as needed - Processing customer orders accurately and efficiently using the point-of-sale system - Handling cash and card transactions, and ensuring the correct change is given - Packaging desserts neatly and securely for customers to take away - Maintaining cleanliness and organization of the counter area Requirements : - Previous experience in a customer service or sales role is preferred but not required - Excellent communication and interpersonal skills - Strong attention to detail and accuracy - Ability to work effectively in a fast-paced environment - Flexibility to work evenings, weekends, and holidays as needed Benefits : - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time Pay: £13.00-£14.00 per hour Work authorisation: United Kingdom (required) Work Location: In person

Les 100 Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere as the core of the collection. Les 100 Ciels epitomises relaxed luxury and are looking for dedicated Sales assistants to join the team to represent the brand (multiple locations within central London). Immediate start, full time role The role will involve: - Providing exceptional customer service, in line with the brand's values and ethos. - Processing customer orders in store - Ensuring daily sales targets are met - Maintaining the weekly update of store Visual displays - Managing store inventory - Maintaining shop cleanliness Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a growing brand should apply. Immediate start.

Coffee Island is currently looking for full-time Assistant Manager for its store in central London. Job Summary: The Assistant Manager must support the Shop Manager in the successful day-to-day management of the shop in line with the Coffee Island mission, values and procedures ethics. Main Duties: Staff Leadership & Management - Leading and managing staff to carry out their relevant tasks in line with Coffee Island values and procedures. - Deputizing in the absence of the Store Manager. - Ensuring staff are well informed of company procedures and processes. - Being highly knowledgeable of company procedures and processes. - Coaching barista skill development. - Training staff to appropriate standards. - Providing performance feedback. - Taking responsibility for the financial and operational performance of the shop during shift. Shop Operations: - Opening and closing the store. - Cashing up, balancing and reconcile tills. - Resolving customers complaints. - Ensuring customers' orders are taken in an efficient and engaging manner, - Managing stock, ordering, delivering and collecting in conjunction with Store Manager. - Ensuring all work stations operate smoothly and effectively. - Improving shop operations in conjunction with Store Manager. - Being a Head of the Sales areas of the shop (grindery products and corner gifts). Food and Drink: - Performing Lead Baristas functions to ensure the consistent production in high-quality coffee and beverages. - Ensuring food products are consistently prepared to appropriate standards. Financial and Sales: - Ensuring the till is operated in line with relevant procedures. - Acting in the best interest of the business. - Providing daily information for store sales to the manager. - Seeking to minimize costs and maximize the revenue. - Shifting logistics, documentation and communication. Health & Safety and Hygiene - Ensuring that Health and Safety standards are adhered to all times. - Conducting training with staff as required. - Completing appreciate Health & Safety forms and checklists in line with the Coffee Island procedures. Requirements: - High School Diploma - At least 1 year of previous coffee experience - At least 1 year of management experience - Latte skills are preferred - Has a passion for coffee, food and cafe culture - Understands and values the importance of customer care & hospitality - Has a commitment to consistency in quality, speed and intelligent customer service - Has the ability to multitask and work in a fast paced environment - Is a mature & motivated team player - Has a strong work ethic and a proactive attitude - Must be fluent in written and spoken English Benefits: - Competitive wage depending on experience & qualifications· - Extra team incentives & product perks - Specialised training & brewing skills development - Open-door communication - Ability to advance your career - Opportunity to earn certification by the Specialty Coffee Association (SCA)

We are seeking a dynamic and energetic person. Keen to learn a broad section of the optical business. Sales, admin, customer service, order processing. The ideal candidate will possess an outgoing personality, comfortable talking to many different types of people. Be able to deliver excellent customer service and be keen to learn new skills. This role requires exceptional drive and the capacity to foster relationships with clients and team members alike. The successful candidate will learn how to manage a sales territory as well as al the administration that goes behind this. Responsibilities Contacting all customers in the territory. Establish and maintain relationships with clients, ensuring high levels of customer satisfaction. Collaborate with marketing teams to align promotional strategies with sales goals. Utilise HubSpot tools to track sales activities, manage leads, and report on performance metrics. Monitor competitor activities and adjust strategies accordingly to maintain a competitive edge. Skills Excellent communication skills, both verbal and written. Customer-focused approach. Ability to work independently while also being an effective team player. Join us as we strive for excellence in our sales team and contribute significantly to our company's growth!

Job Title: Graphic Designer & Customer Service Associate Job Description: We are looking for a dynamic and creative Graphic Designer with strong Adobe Photoshop skills and a passion for delivering excellent face-to-face customer service. This hybrid role is ideal for someone who enjoys both design work and direct interaction with clients or customers in a retail, studio, or service-oriented environment. Key Responsibilities: Use Adobe Photoshop to create and edit images, graphics, and promotional materials. Retouch photos, design layouts, and prepare visual assets for both digital and print use. Engage with customers in-person to understand their design needs, provide creative input, and ensure satisfaction with final products. Provide friendly, helpful service and build strong relationships with clients. Collaborate with internal teams to ensure brand consistency across all visual content. Troubleshoot customer issues and offer creative solutions promptly and professionally. Requirements: Proven experience with Adobe Photoshop (minimum 5 years). Strong communication and interpersonal skills for face-to-face customer service. A portfolio showcasing Photoshop-based design and photo editing work. Positive attitude, patience, and ability to work well under pressure. Excellent time management and multitasking abilities. Preferred Qualifications: Experience in a customer-facing design or print shop environment. Basic knowledge of printing processes

KJM SUPERBIKES now have a rare opportunity for two Sales Executive to be a part of our successful team. Motorcycles and scooters are our passion, as the founding location of MotoGB we have a proud money can't buy history spanning over 30 years. This is a unique opportunity for a proven Salesperson that is driven to provide outstanding customer care. - Are you experienced in selling new and quality pre-owned vehicles, with an in-depth knowledge of motorcycles and expert in assessing pre-owned vehicles? - Are you dedicated to providing exceptional customer service and passionate about matching customers with their perfect bike? - Do you build strong lasting relationships with clients? - Can you create and share valuable content to the relevant target audience on social media? - *Can you work within a small team whose work ethic is "how can I help, nothing is too much trouble". - If so you could be working at our countryside location in Wrightington Wigan and, supported by the General Manager, be responsible for selling an iconic range of new motorcycles as well as premium quality used motorcycle stock, plus associated accessories, warranties and finance packages.

Location: LE1 6NU Job Type: Full-Time Position Overview We are seeking a candidate with good customer service, resilience and motivation💪. As a Sales Associate, you will be responsible for the growth of our client through in person sales🛍️. This is an excellent opportunity for individuals looking to build their communication skills and self confidence🎤 Why Lemon Sales Group? • 🌟Flexible working days • 💰Uncapped commission allowing you to take control of your income • 📚Free coaching and network provided allowing you to improve life skills • 🎉Fun working environment • 🚫No experience required • 📈Our no seniority business programme means that you can take control of how quickly you develop • 🚶‍♂️Just a 7 minute walk from Clock tower, 5 minute walk from the train station🚉 If you’re passionate about self-development and look to gain experience or kickstart a career in direct sales, this is the perfect role for you! Apply today to join the Lemon Sales Group team🍋 Be part of our exciting journey🌟

Where is the Position Based? This position is based at Burgess Hill Golf Centre - Golf & Designer Clothing Store, which is situated on the outskirts of Burgess Hill. We are a dedicated family run business & the skills & dedication of our team are fantastic. The Burgess Hill Golf Centre Complex Facilities: *28-Bay Undercover Floodlit Automatic Tee Driving Range - Designer Clothing Store - *PGA 9-Hole Championship Short Course - Custom Fitting Centre - *Golf Equipment Store - Centre Flightscope Tracking System - *P.G.A Professional Teaching Academy - Augusta Style U.S.G.A Putting Greens Your Job Role: Full Time: 35-40 hours per week / Part Time: 15-30 hours per week Knowledge & selling of designer clothing & golf equipment Advising customers on golf equipment Customer service role serving & taking payments from our customers using the driving range, golf course & academy facilities Taking payment for golf & designer wear store sales Booking appointments Handling cash, closing & locking up of premises Why Work for The Burgess Hill Golf Centre? Local family run business Professional environment No 2 days are the same Flexible shifts with excellent pay A relaxed & fun atmosphere Training programme Free use of facilities Free Golf Coaching Professional Ralph Lauren workwear provided Responsibilities: Working closely with customers to determine their needs, answer their questions about our products & recommend the right solutions. The duties of a sales associate are to achieve excellent customer service, while consistently meeting the stores sales goals Cross-sell products Qualities Required: Basic understanding of sales principles & customer service practices Basic Math skills Solid communication & interpersonal skills Friendly & energetic personality with customer service focus Ability to perform under pressure & address complaints in a timely manner Availability to work flexible shifts Confident & enthusiastic about working in customer service Reliable & driven

Location: Shoreditch, London Salary: £40,000 OTE (uncapped commission & bonus scheme) Car Allowance: £250 per month Additional Benefits: Full training, NAEA qualification funded, staff holidays, awards ceremonies attendance and direct mentoring from the sales director Are you looking to kickstart your career in property sales with a leading estate agency? Do you thrive in a fast-paced, stylish environment where ambition is rewarded? If so, Hunters Estate Agents Shoreditch is looking for a motivated Junior Sales Consultant to join our dynamic team. What We Offer: Comprehensive Training: Full support through our Hunters Training Academy, ensuring you gain the skills and knowledge needed to excel. NAEA Qualification: We will fully fund your National Association of Estate Agents (NAEA) qualification, helping you build a long-term career in property sales. Uncapped Earning Potential: A generous commission and bonus scheme with realistic on-target earnings (OTE) of £40,000+. Car Allowance: £250 per month to support your mobility and success. Exclusive Benefits: Enjoy staff holidays, attend prestigious awards ceremonies, and be part of a highly motivated and supportive team. Key Responsibilities: Proactively generate and qualify sales leads through various channels. Conduct property viewings and confidently guide potential buyers through the process. Negotiate offers and sales agreements, ensuring the best outcomes for clients. Deliver outstanding customer service, building lasting relationships with buyers and sellers. Work towards and exceed sales targets in a competitive and rewarding environment. Who We’re Looking For: A driven individual with a passion for property sales and a strong work ethic. Confident, personable, and highly motivated to succeed in a commission-driven role. Strong communication and negotiation skills with the ability to build rapport easily. Previous sales or customer service experience is desirable but not essential – full training will be provided. A full UK driving licence and access to a vehicle are required. Why Join Us? At Hunters Estate Agents Shoreditch, we pride ourselves on our professional yet fun and supportive team culture. With over 20 years of experience in the local market, we provide our consultants with the tools, training, and opportunities to thrive in a high-energy, results-driven environment. If you're looking to grow within a successful and forward-thinking company, this is the perfect role for you! Apply now and start your journey towards an exciting and rewarding career in property sales!

If you love Italian Fashion, come and join our Italian Luxury Cashmere Brand where we provide exceptional customer service and we have a culture of inclusion and diversity. We are looking for Senior Sales with experience in promoting style advise to our affluent customers in one of our Store in King's Road-Chelsea/Knightsbridge/Hampstead Hit or Marylebone. Job description: *Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. - Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills *Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality. This job is full time only

We are seeking a dynamic individual with a keen eye for style and a passion for the fashion industry to join our team as a Fashion Sales Consultant. This role is perfect for someone who embodies elegance, has a strong sense of fashion, and thrives in a premium customer service environment. Also perfect for those who studies fashion or stylism. Key Attributes: • A polished appearance. • Knowledge of the fashion industry and appreciation for unique designs. • Exceptional communication skills to engage clients effectively and build strong relationships. • A sociable, smart, and confident personality that leaves a lasting impression. • Dedication to delivering high-quality, personalized customer service. As a Fashion Sales Consultant, you will not only guide clients in discovering exclusive pieces but also play a vital role in enhancing their shopping experience. Your expertise in fashion and your ability to connect with people will make you an invaluable asset to our boutique. Join us to be part of a team that celebrates individuality, creativity, and unparalleled customer care.

PURPOSE OF THE ROLE • You deliver an exceptional customer experience instore by putting the customer at the forefront and confidently offer sartorial, individual bespoke advice. • Actively greets, assists, and sells in a professional and passionate method that reflects and promotes our Brand Values. • You have strong product knowledge and understand our Brand’s Omni-Channel strategy including social channels for all our services; Hire, Tailor Me, and Retail. And be able to proactively use this information towards enhancing the customer experience. • You will be aware of individual and store targets and take advantage of all selling opportunities to support key business

We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software

About the job Job Description A Senior Accounts Receivable Administrator is an essential role to the smooth running of DO & CO. You will be supporting and working closely with managers to ensure that day to day tasks are completed and that the high standards of DO & CO are portrayed to our partners. You will engage with the DO & CO Family to ensure all departments are well informed and reports are communicated efficiently and in a timely manner. As a Senior Finance Administrator, you will have a passion for numbers and expose yourself to all situations in order to improve your experience and grow within the Finance department. You will have experience in, and the drive to, implement significant process improvement through the use of existing and new technology. What will you be doing? Processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Collaborate with account managers to establish new customer accounts and customize invoicing according to their specific requirements. Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisting in general financial management and analysis, including working closely with Financial Accounting and Controlling Carry out and support with validation of information provided by the operations team before invoicing Maintaining, with accuracy, all the data input in the client billing systems Investigate queries raised by internal and external customers Timely and professional reply to internal and external customer requests Maintaining good working relationships with all DO & CO Family members as well as our partners and other stakeholders Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications 3+ years’ experience working in an accounting, billing, or accounts receivable department Associate’s or bachelor’s in accounting, finance, or business management Integrity, discretion, and respect for confidentiality and privacy Familiarity with financial, accounting, and bookkeeping software, spreadsheets, Analytical skills Organizational skills Strong financial skills and understanding of financial concepts and business principles Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure Accuracy and attention to detail Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Meticulous attention to detail and precise record keeping skills Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate complex data sources, both manual and electronic Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary On-Site Role Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Administration Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

This is a full-time on-site role for a Sales Associate at KingsTrust LTD in Birmingham. We offer a fast paced sales and marketing environment with the opportunity to progress into more fulfilling managerial roles. With our passionate and dynamic team, we create a supportive atmosphere with direct mentorship. Key Responsibilities: Event Sales: Representing our clients at events in shopping centres, town centres, and other high-footfall locations, engaging with customers and generating sales. Customer Acquisition: Actively seeking and attracting new customers for our clients through face-to-face interactions, delivering exceptional service, and building strong relationships. Marketing Support: Assisting with the creation and execution of marketing strategies, supporting promotional events. Sales Reporting: Tracking sales performance, analyzing data, and providing insights to improve effectiveness. What We Offer: Fast progression opportunities. Networking across the UK. Travel opportunities across the UK. Competitive weekly pay. Performance based bonuses. Hands on training. What We're Looking For: Candidates with a positive can-do attitude. Strong communication skills. Growth mindset. High work ethic. Desire to progress and want more out of a "job".

About Us At IonityPay LTD, we are revolutionizing the fintech space with cutting-edge payment solutions designed for a fast-moving digital world. Whether it's seamless transactions, secure processing, or innovative financial tools, IonityPay is committed to delivering excellence and convenience to our growing customer base. We’re on the lookout for energetic and customer-focused Sales Associates to help drive our business forward. If you’re passionate about fintech and enjoy building relationships, this role is for you. What You'll Do Engage with potential clients to introduce and sell IonityPay’s products and services Identify customer needs and recommend tailored solutions Manage and grow a portfolio of accounts, ensuring high levels of satisfaction and retention Meet and exceed monthly sales targets Stay informed about industry trends and competitor offerings Attend networking events and trade shows as required Report on sales metrics and suggest improvements What We're Looking For Proven experience in a sales or customer-facing role (fintech experience a plus) Excellent communication and interpersonal skills Strong negotiation and closing abilities A self-starter with a results-driven attitude Tech-savvy with the ability to quickly learn new tools and systems High level of professionalism and integrity Ability to work independently and as part of a team What We Offer Competitive base salary with uncapped commission potential Ongoing training and professional development Opportunity to be part of a rapidly growing fintech company Supportive and dynamic team environment Flexible working arrangements (remote/hybrid options) Ready to Join Us? If you're excited about the opportunity to work in a fast-paced, innovative environment where your ideas and efforts truly matter, we want to hear from you! 📩 Apply now by sending your resume.

Tour Operations Associate JOB BRIEF We are looking for a passionate about travel. The goal is to keep our clients satisfied and loyal for future services. The core responsibility of this role is to ensure the smooth operations within this busy, successful and growing Tour Operator Company, being a key player in this team. Operations are the back-bone to the business and must work in a way to help upper management develop strategies to hit or exceed sales targets, by executing smooth operation. EXPERIENCE REQUIRED The successful candidate is to come from a similar role & background, within Travel and be fully confident in dealing with staff, suppliers, directors. You will have strong experience in the operations, fares knowledge, staff management skills, communication skills and have the ability to work within a fast-paced, busy environment Required Competencies Creativity/innovation - Generates new ideas, lateral thinking, challenges the status quo, takes risks, supports change, solves problems creatively Customer focus - Dedicated to finding new ways to delight the customers, is committed to increasing customer satisfaction, assumes responsibility for solving customer problems, solicits opinions and ideas from customers, responds to internal customers. Results focus - Targets and achieves results, sets challenging goals, priorities task, overcomes obstacles, accepts accountability, good negotiator Problem solving/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, communicates decisions to others. Planning - Develops realistic plans, sets goals, aligns plans with company goals, plans for and manages resources, creates contingency plans, coordinates/cooperates with others. Initiative - Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development. Organizational Effectiveness - Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and get things done in a complex multi-level organization. Typical work activities Managing budgets and maintaining statistical/financial records Sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism Taking part in familiarisation visits to new destinations in order to gain information on issues and amenities of interest to consumers; Liaising with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance Dealing with customer enquiries and aiming to meet their expectations Overseeing the smooth, efficient running of the business. Negotiating and working with suppliers, both on B2B and B2C levels. Sending Rooming and Seating lists accordingly Managing, booking and cancelling services for all travel related products Handling, booking and managing FIT Travel Booking and Managing ground transportation and other modes Working closely with other parts of the business to help answer customer queries Problem-solving for various aspects of the business Handling of the mid and back office Ideal Candidate Along with experience in the above, the ideal candidate should be a candid, hard-working and committed individual, who is able to work under pressure and meet deadlines and services as and when the business requires. The job role will involve heavy use of Microsoft Office Suite such as Excel, Word, PowerPoint and Outlook. Ready to learn other in-house software The ideal candidate must be flexible to work any shifts during a 24 hour period as it is hands on approach.

We are looking for both part time and full time staff at a restaurant & cocktail bar in Tooting Broadway. Fluent English necessary. Previous experience preferable. We are located near Tooting Broadway Underground Station. Responsibilities will include: • greeting customers and seating to tables • taking orders • delivering orders to tables • Making and serving drinks • associated kitchen duties • glasswashing & polishing • cleaning