Clinical Associate
9 days ago
London
About us Hesta is creating a new benchmark in women’s health, delivering exceptional care at every life stage. As we advance towards this goal, we are committed to closing the women’s health gap, beginning with pregnancy and postpartum as our initial focus. 75 million years of women’s lives are lost every year due to poor health or early death. This gap limits potential, drives inequality, and reflects a healthcare system that wasn’t built for women. We are changing that. Hesta is building a new model of women’s healthcare, and our first mission is to reimagine care for mothers through compassionate care, clinical excellence, and technology. The Opportunity We’re looking for a GMC-registered doctor (post-F1 or equivalent) to join us as a Clinical Associate, with a primary focus on clinical reporting, data insight generation, and product development. Join us at the forefront of a new era in healthcare, where clinical excellence meets product development, agentic technology, and real-world delivery. As a Clinical Associate, you’ll operate at the intersection of medicine, technology, and systems design. You’ll use your clinical reasoning to shape how intelligent, agent-driven tools support care, working closely with product and engineering teams to build solutions that are not only innovative, but safe, effective, and deeply aligned with regulatory standards. This is more than a clinical role. You’ll help define how postnatal care is delivered at scale, translating frontline insight into product decisions, ensuring operational feasibility, and embedding quality and governance into everything we build. If you’re excited by the idea of influencing care beyond the bedside, designing systems, improving outcomes, and setting a new standard for postnatal care, we’d love to hear from you. This is an early role at Hesta Health, with significant opportunity to influence how our clinical model, reporting outputs, and technology evolve as we scale. It’s a role well-suited to doctors who have completed foundation training and are looking to apply their clinical skills in a systems, product, or operational role. What You’ll Do 1. Clinical reporting & insight generation • Analyse holistic patient data, including biomarkers, questionnaires, and clinical context, to build a comprehensive picture of postnatal wellbeing, • Synthesise complex clinical information into clear, structured, and patient-friendly reports that support understanding and action, • Identify results that require follow-up, escalation, or clinical review, in line with governance protocols, • Support patients with queries related to their reports within the limits of your competence, • Continuously improve report quality, clarity, and clinical robustness through feedback and iteration 2. Product & clinical data development • Work closely with product and engineering teams to design and refine how clinical data is captured, structured, and presented, • Translate frontline clinical insight into scalable product features and workflows, • Contribute to the development and evaluation of AI-enabled tools, ensuring outputs align with clinical guidelines and best practice, • Support testing, validation, and iteration of clinical reporting systems and decision-support tools, • Help define how “great” looks for clinical outputs (e.g. report quality, safety thresholds, usability) 3. Clinical operations & service design • Support day-to-day clinical operations to ensure safe, effective, and well-coordinated care delivery, • Contribute to the design and refinement of end-to-end care pathways and operational processes, • Identify gaps, inefficiencies, or risks in care delivery and propose structured improvements, • Help ensure a seamless, joined-up experience across patient touchpoints 4. Care coordination • Support coordination across the multidisciplinary team, ensuring accurate and timely information flow, • Assist with follow-ups, referrals, and pathway management, • Help ensure patients experience coherent, well-organised care journeys 5. Clinical governance & quality • Work within Hesta Health’s clinical governance framework, policies, and escalation protocols, • Contribute to documentation, safety processes, and quality improvement initiatives, • Maintain appropriate clinical judgement and risk awareness despite a non-patient-facing role You’re a proactive, structured, analytical thinker who enjoys turning messy, real-world user problems and information into clear, actionable insights. You’re curious about AI and new technologies, move quickly and pragmatically, and take a solutions-oriented approach to both delivering what a patient needs right now, as well as improving how healthcare works at a systems level. You can definitely tick all these boxes: • Full GMC registration and licence to practise, • Post-F1 experience (or equivalent), • Active professional indemnity insurance, • Enhanced DBS check, • Strong clinical reasoning and the ability to synthesise complex information accurately, • Excellent written communication, with exceptional attention to detail, • Comfort working with clinical data, digital tools, and structured workflows, • Understanding of clinical risk, escalation, and governance, • Ability to work cross-functionally with clinical, product, and operations teams, • Exposure to healthcare operations, service design, or quality improvement, • Interest in AI, data-driven healthcare, or clinical decision-support tools, • Nice to have: Experience working with EHRs or data-driven systems, or experience in women’s health, postnatal care, or digital health The Practicalities • Contract: Fixed term part time (flexible), min 3 days pw. Potential to extend/move to perm contract over time (not guaranteed)., • Location: London, hybrid working (office in SW1), • Start: ASAP, • A front-row seat in an early-stage, mission-driven company to help build the backbone of a healthcare service designed specifically for women, • A central role in building a regulated, category-defining health technology from the ground up and deliver real-world impact at scale, improving outcomes for women and families, • A foundation to build the core skills required to work in digital health and/or a a fast-moving startup, • A high-calibre, mission-driven team with deep expertise across healthcare and technology, • Flexible, hybrid, working; our team work is based on the job that needs to be done, not office facetime, • Office facilities: Spacious working space, with other innovators in Victoria, bike storage, changing facilities and a healthy supply of tea/coffee We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and those from lower socio-economic backgrounds. If there’s anything we can do to support your application, please let us know.
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