Customer care jobs in United Kingdom

Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024

Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave

Are you an experienced Waiter/tress looking for carrier opportunity in a busy and vibrant restaurant? Apulia is the wright place , a truly southern Italian that promotes quality ingredients at high standards. We offer and outstanding package to suite your requirements: • 28 days of holiday per year • Employment written agreement • Staff discount scheme • Food and drink discount : buy at same price we buy • On duty meals and drinks • Hourly pay • 2 days off per week , working 5 days a week • Closure days during Christmas and New year • Dine in with up to 4 friends and get 50% off • Career development and training opportunities • Access to pension scheme • Increased salary as you learn and progresAre you an experienced Waiter looking for carrier opportunity in a busy and vibrant restaurant? Apulia is the wright place , a truly southern Italian that promotes quality ingredients at high standards. We offer and outstanding package to suite your requirements: • 28 days of holiday per year • Employment written agreement • Staff discount scheme • Food and drink discount : buy at same price we buy • On duty meals and drinks • Hourly pay • 2 days off per week , working 5 days a week • Closure days during Christmas and New year • Dine in with up to 4 friends and get 50% off • Career development and training opportunities • Access to pension scheme • Increased salary as you learn and progress • Minimum 40 working hours per week Apulia is an outstanding Italian restaurant opened in 2013 that is very much appreciated and well known in the City of London. Our intent is to bring Italian truly traditional recipes in London at the top so we can give an unforgettable dining experience to our customers. This is why we need talented and ambitious staff like you! You will find a lovely and young team that will make you feel cared for. We are looking for: • At least 2 years of waiter experience • Willingness to learn and grow in career • Pay attention to details and on training

BARISTA/ CAFÉ ASSISTANT POSITION OVERVIEW We are looking for a passionate Cafe Assistant who can bring their vibrant personality and great customer service skills to our Interval Cafe at Rose Court, situated on London's iconic South Bank. The position is part-time, 3 days per week, between 10am and 3pm. RESPONSIBILITIES: Prepare and serve high-quality specialty coffee and beverages with precision and care. Collaborate with our skilled chefs to ensure the delivery of fresh and delicious food items. Maintain a clean and organized workspace, adhering to health and safety standards. Provide exceptional customer service, creating a welcoming and positive experience for patrons. Handle cash transactions accurately and efficiently. REQUIREMENTS: Previous experience as a barista or café assistant is advantageous but not mandatory. A passion for delivering outstanding customer service. Ability to work in a fast-paced and dynamic environment. Strong communication and interpersonal skills. Enthusiasm for learning and adapting to new tasks. WHAT DO WE OFFER IN RETURN? · Company Sick Pay · 50% discount in our restaurant and 25% off at our cafes · Holidays increase with length of service · Loyalty bonuses in line with the length of service. · One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back · Retail, Grocery and Gym Discounts · Cycle to Work Scheme · Refer your friend scheme · Learning and Development Portal and further education with apprenticeship programs · G&F Support Scheme · WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members · Hospitality Action – Access to a confidential Employee Assistance Programme (EAP) If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role. We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted. Please note that you must be eligible to work in the UK.

Work Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Membership Assistant to join our growing team. Someone who is outgoing, fun-loving and sociable, yet organised and efficient. Someone that can be the glue to keep our community together and to help make Work Life a place where our members love to work, giving them everything they need to run their businesses smoothly. This role will be the voice of Work Life in our spaces. Build relationships with our community. Help create awesome content and input into our future strategy as we grow. We are looking for full-time team members in our locations across London. Your day to day Role KPIS Net Promoter Score Space Audit- ensuring exceptional operational standards in our buildings Enabling member connections Create an amazing experience for our members, guests and partners - Ensure the space runs smoothly and is fully operational - Answering general phone & member enquiries - Monitor supplies, including office materials, cleaning equipment and member supplies - Assist the Membership Manager with events, from concept development, communication to hosting events Create a collaborative community - internally and externally - Build connections for our members through events, introductions and networking - Develop Work Life’s presence with the wider creative community in London: we want you to be an ambassador for what we do and what we believe in! Assist with membership management - Supporting the achievement of team targets for member retention and acquisition by identifying opportunities in day-to-day contact with members or enquirers - Handling relevant data processing and administration - Supporting the administration and organisation of member events, meeting room & event space bookings - Work directly with management on any issues to ensure the highest level of member experience and satisfaction Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability via onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events About you - You're a driven, passionate and, most importantly, outgoing person - You'll have excellent communication skills and enjoy being around people - this is a social role - You'll have a positive attitude, be detail and customer-oriented with good multitasking and organisational ability - You'll have demonstrated customer service experience and proven ability to add value to your customers is a big plus Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a charismatic Bartender to join our dynamic and supportive team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Bartender will include welcoming customers, taking drinks orders, making recommendations, preparing, and serving exquisite drinks. You’re confident handling financial transactions, supervising barbacks and keeping abreast of all drink legislation, food safety and hygiene best practices. About you: You have the knowledge and skills to create exquisite cocktails. Your friendly, professional, and hands-on approach to the role will make you a valuable part of the team and a delight to our guests. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

Hairstylists wanted for a busy independent salon in the heart of Balham. - Are you a passionate hairstylist with flair and creativity? - Do you dream of making every client feel fabulous? - Is hairstyling not just your job, but your passion? - If yes to all of the above, then Teal Hair London would love to hear from you! Why choose Teal Hair? - We are the best-reviewed salon in the area and our client base is growing. - Work in a vibrant, modern, and upbeat environment. - Competitive salary with amazing tips. - Staff discounts and commissions. - Express your creativity and grow your clientele. Qualifications and requirements: - Hair Stylists at Teal Hair London provide the full range of hair care services including cutting, styling, colouring/highlights/balayage. - A minimum of 3 years of experience as a stylist - Excellent communication and customer service skills Hours: Full or Part-time Salary: £12.00-£16.00 per hour depending on your experience.

BARTENDER Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a charismatic Bartender to join our dynamic and supportive team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Bartender will include welcoming customers, taking drinks orders, making recommendations, preparing, and serving exquisite drinks. You’re confident handling financial transactions, supervising barbacks and keeping abreast of all drink legislation, food safety and hygiene best practices. About you: You have the knowledge and skills to create exquisite cocktails. Your friendly, professional, and hands-on approach to the role will make you a valuable part of the team and a delight to our guests. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

We are a new nail salon located in Northfields, Ealing offering an elevated, quality and high premium manicure and pedicure to customers in beautiful surroundings with state of the art equipment. Opening in late May 2024. Full time and Part Time staff required. We are currently looking for an enthusiastic, skilful and creative nail technician to join our new team. The candidate must be able to offer a professional and excellent customer service creating a positive and relaxing experience for our clients. As a nail technician we also require you to do manicures, pedicures, nail shaping, cuticle care and nail art designs, it would be great if you can give beauty services like waxing, threading, facials etc. We will be focusing on cleanliness and sanitation standards for all tools, equipments and workstations and at all times must this be maintained. Advise and communicate with clients nail care and certain products suitable for them. Must be able to work in a team environment. Qualification/Responsibilities: Must have at least 6 months experience as a Nail Technician. Have Level 2 or 3 or higher. Maintain clean and tidy work station at all times. Provide excellent communication and customer service.

INTRODUCTION We are excited to announce that we are currently seeking a Driver and Logistic Coordinator to join our talented Operations team at Unico Gelato & Caffe’. We are looking for a young and talented individual who is enthusiastic, organized, and dedicated to delivering exceptional service. ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico has operated since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley, Holland Park and Lisbon. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. ABOUT THE ROLE A Driver and Logistic Coordinator plays a crucial role in ensuring the smooth and efficient operation of logistics activities within an organization. This role includes a variety of responsibilities aimed at coordinating the movement of goods, managing inventory, and optimizing supply chain processes. Delivering goods and use of Vehicles: Drivers must adhere to traffic laws and safety regulations while operating vehicles. This includes maintaining awareness of road conditions, weather hazards, and other factors that may affect driving conditions. Delivering goods timely maintaining the original quality through careful handling of boxes, packages and loose items Effective route planning is essential for timely deliveries and efficient transportation. You might use GPS system or maps to to navigate unfamiliar routes and avoid congestions and delay Carry out basic vehicle maintenance, top-up fuel using the provided company card, checking fluid levels and report any mechanical issues or defects. A strong command of driving techniques and a clean driving record are essential for this position Prioritize safety at all times, both for yourself and the goods carried Attention to details, follow instructions accurately, maintain focus during long period of driving, and notice potential hazards is crucial Effective communications with Management and Staff to ensure smooth Operations of consignments Time management to adhere effectively to schedules and deadlines Coordination and Planning Coordinate and plan logistics activities, including transportation, warehousing, and distribution, to meet the shops requirements and organizational objectives Collaborate with internal teams, such as Management, Production, and Marketing, to coordinate logistics activities and streamline processes Inventory Management Monitor inventory levels and coordinate replenishment orders to maintain optimal stock levels while minimizing excess inventory Conduct regular inventory audits to ensure accuracy and identify discrepancies or potential issues Implement inventory control measures to reduce loss, damage, and obsolescence Documentation and Compliance Ensure compliance with temperature recordings for both Vehicle and destination equipment, to ensure the best possible quality of the product Stay informed about changes in regulations and industry best practices to ensure compliance and mitigate risks Communication and Coordination Communicate with customers to provide updates on the status of shipments, address inquiries or concerns, and ensure customer satisfaction Collaborate with cross-functional teams to address logistical challenges, optimise processes, and improve efficiency Problem Solving and Continuous Improvement Identify inefficiencies or areas for improvement in logistics processes and propose solutions to enhance efficiency and improve the delivery service. Technology Utilization Utilize logistics management tools to streamline processes and track shipments Microsoft and Google packages literate Job Type: Full-time Pay: £30,000.00 per year Benefits: Company pension Store discount Schedule: Monday to Friday Weekend availability Experience: Driving: 2 years (required) Licence/Certification: Driving Licence (required) Work Location: On the road (Production kitchen in Fulham) Expected start date: 01/05/2024

We are a well established backpackers hostel in central London and we are currently looking for our next 'super star; reception team member. If you have a bubbly personality, like to have fun at work and willing to provide great customer service then we would like to hear from you. You will be part of a small and very friendly team. The job is very much 'hands on' and your job tasks will include welcoming guests to the hostel, checking in and checking out of guests, processing payments, attending the laundry room, light cleaning and tidying up duties, security and supervision. We are recruiting for a part time position for two-three shifts a week. Shifts are variable and the pattern is:mornings (8-4) or evenings (4-00) and nights (00-8.00). No previous experience required but foreign languages would be an advantage. We care more about your personality and attitude than about your previous jobs. If interested please get in touch to arrange an interview.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A NIGHT'S GUEST SERVICES ASSISTANT AT HOLIDAY INN EXPRESS DUNSTABLE What you'll be doing... Reporting to the Duty Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express Dunstable. This three star Dunstable hotel is situated just 5 minutes drive south of Dunstable Town Centre in the picturesque Bedfordshire countryside, just outside Luton on the outskirts of London. The hotel has been purpose built for comfort and value and offers a warm and welcoming service to all guests. With 120 stylish en suite bedrooms and four modern purpose built meeting rooms, the hotel is the perfect choice for leisure and business travellers. All public areas and conference rooms within the hotel are fully air-conditioned and have free WiFi access. The hotel is close to Junction 9 on the M1 making it ideal for local business parks or guests with onward travel on the national motorway network. Located within the London commuter belt the hotel has excellent public transport links with direct trains from nearby Luton to London St Pancras every 10 minutes. The hotel is a short drive from London Luton International Airport, approximately 20 minutes drive from the hotel. Our park, stay and fly package takes the stress out of getting to the airport You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us via mail. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Headway Care is currently recruiting part time Support Workers to work in our 16+ Semi Independent Provision based in Redbridge. We are looking for people who are enthusiastic about supporting young people and helping them develop their independent skills. Our team provides support to young people with a range of different needs, from food shopping and cooking meals to accompanying them at college open days and job interviews. Some young people have complex needs and would require more support. At Headway Care we look to recruit staff that have a passion for helping people and who see working with children in social care as a career path. We do not require that you have experience working in a Semi-Independent provision previously, but we embrace people who can bring a wealth of experience and knowledge to the role of a Support Worker. For people who don’t have experience as a Support Worker we require the following skills: ∙ Experience in customer service/ Support environment ∙ Willingness to learn the role and understanding the needs of the young people ∙ Patience and a willingness to help the young people develop independent skills

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... Are you ready to embark on an exciting journey with one of York's most iconic establishments? The Principal hotel, nestled in the heart of York, is gearing up for an exhilarating chapter in its 145-year legacy with a thrilling rebrand. As we elevate our standards and redefine luxury, we are on the lookout for a passionate and dynamic individual to join us as Hotel Manager and lead our exceptional team A DAY IN THE LIFE OF A HOTEL MANAGER AT THE PRINCIPAL YORK! What you'll be doing... Reporting directly to the General Manager Overseeing day-to-day operations with a focus on Food & Beverage, Rooms, guest satisfaction,and standards. Leading by example and being hands-on when needed Providing strategic support to the General Manager across all hotel operations Directly managing department heads to ensure smooth operations. Motivating and engaging our team to deliver excellence in service Driving succession planning and continuous learning initiatives Ensuring the highest level of customer care throughout the property Supporting profitability and cost management through effective planning and forecasting WHAT WE NEED FROM YOU To succeed in the role of Hotel Manager you will need the following qualities and skills. Experience as an Operations Manager/Deputy General Manager in a 4-star Full-service hotel Proven track record in managing a large F&B Operation High standards, a can-do attitude, and excellent attention To detail a strong commercial mindset with a drive to achieve results Exceptional people leadership and motivation skills Demonstrated Ability to develop and nurture talent within the team Strong Communication skills and a strategic mindset The capability to build Relationships and influence at all levels If you're ready to make your mark in the hospitality industry and lead a team dedicated to excellence, we want to hear from you! Join us at Principal York and be a part of our exciting journey ahead. Apply now and let's create unforgettable experiences together! WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year 28 holiday days including bank holidays Birthday as a paid day off to Celebrate YOU Annual Bonus for your outstanding contributions Happi benefits to keep a smile on your face Pension plan for your future Security Group discounts for your leisure time Support & Development opportunities to help you thrive Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.

About Us: Alma is a vibrant and cozy coffee shop located in the heart of Barnes Village. We are passionate about serving high-quality coffee, delicious meals, and creating a welcoming atmosphere for our customers. We take pride in our commitment to excellent customer service and believe in providing an exceptional coffee experience. Job Description: Are you a coffee enthusiast with a friendly and customer-focused attitude? We are currently seeking a Barista/Waitress to join our team and contribute to our coffee shop's success. As a Barista/Waitress, you will be responsible for crafting and serving exquisite coffee beverages, maintaining a clean and organized workspace, and ensuring our customers have a memorable and enjoyable visit. Responsibilities: Prepare and serve a variety of coffee beverages, including espresso, cappuccinos, lattes, and more. Take customer orders and provide attentive, friendly, and efficient service. Operate coffee machines, grinders, and other equipment with precision and care. Maintain a clean and tidy work area, including regular cleaning of equipment and surfaces. Handle and process payments accurately. Engage with customers to ensure their needs are met and provide a welcoming atmosphere. Communicate effectively with the team to ensure smooth operations. Requirements: Previous experience as a barista or waitress is preferred. Passion for coffee and a desire to learn and grow in the industry. Excellent customer service and communication skills. Ability to work in a fast-paced environment and handle multiple tasks. Attention to detail and a commitment to cleanliness and hygiene. Positive and friendly demeanor. Flexibility to work various shifts, including weekends and holidays. Benefits: Competitive hourly wage with the potential for tips. Training and development opportunities to enhance your coffee-making skills. A friendly and supportive team environment. Free lunch/drinks whilst on shift. Opportunities for advancement within the coffee shop. If you're enthusiastic about coffee, enjoy interacting with customers, and want to be part of a passionate team, we would love to hear from you!

We are looking for a passionate shop assistant with high sales skills and amazing customer care, who takes pride in promoting Italian food and able to drive sales with amazing customer service. the shop assistant is a personal customer advisor, he/she helps to choose the best products, takes care of keeping them always present on the shelf and takes care of the caffetteria and morning prep. the previous experience in this role is a plus but not a must! Italian and English fluent speaker and right to works is required.

Are you a friendly, outgoing individual with a passion for pets? Join our team as a part-time sales assistant and become an integral part of our Pet Pavilion family. In this role, you'll have the opportunity to interact with pets and their owners, provide personalised assistance, and contribute to creating a memorable shopping experience. Responsibilities: - Assist customers in finding the perfect products for their pets' needs - Provide knowledgeable recommendations on pet care and nutrition - Maintain a clean and organised store environment - Process transactions accurately and efficiently - Help with inventory management and restocking shelves - Book grooming appointments Requirements: - Genuine love for animals and a desire to make a difference in their lives - Excellent communication and customer service skills - Ability to work effectively in a team environment - Previous retail experience essential - Availability to work 4 days a week with possibility of overtime Benefits: - Employee discounts on pet products - Opportunities for growth and advancement within the company - Christmas and New Years Day off Join Our Team If you're passionate about pets and ready to embark on a rewarding career journey with Pet Pavilion, we'd love to hear from you! Apply now to join our team as a part-time sales assistant and help us continue providing exceptional care for pets and their owners.

Ground Coffee Society, is a independant roasting, cafe and events company based in south-west London. We are inviting an experienced and dedicated barista to join our team. If you are passionate about coffee and excel in creating outstanding customer experiences, this is the place for you. Why Join Ground Coffee Society? London Living Wage We offer £13.15 per hour (2024 London Living Wage), exclusively for baristas with exceptional skills and experience. Positive Work Environment Our cafe is lively and bustling, ensuring your workdays are enjoyable and dynamic. Its important to know we also rely on our team to contribute towards this vibe. Community and Family Values As a community-based cafe, we cherish our relationships with our customers. We value staff who can connect personally with our customers, remembering their names and preferences to create a welcoming atmosphere. Health and Wellness Perk Enjoy free chiropractic care at Putney Chiropractic, a unique benefit for your physical well-being. Your Role - Make exceptional coffee and other beverages in a fast paced environment ensuring every cup is made and presented to an exceptional standard for both to have in a take away. - Engage warmly with customers, providing memorable service. - Work collaboratively with our dedicated team. - Uphold the cleanliness and appeal of our cafe. - Represent our brand to our customers and other wholesale clients. We're Searching For - Experienced baristas with a record of exceptional service. - Strong interpersonal skills for building customer relationships. - Ability to work efficiently in a busy environment. - Team players who contribute positively to our community vibe.

We are the local Kiwi/Aussie vibe cafe in Putney serving the best coffee in town with a delicious brunch menu a baked goods. Are you energetic, friendly, and looking to be a part of a vibrant community in the heart of Putney, SW London? Ground Coffee Society is seeking a charismatic and diligent Café All-Rounder to bring enthusiasm and efficiency to our local specialty café. The Role As a Café Assistant, you will be the heartbeat of our café, delivering top-notch service and creating a welcoming atmosphere for our customers. This is a dynamic role that includes: - Taking orders and serving tables with a smile. - Keeping the café environment clean, tidy, and organised. - Engaging in basic food preparation with care. - Fostering a positive and vibrant café culture, maintaining good vibes. - Building rapport and sparking conversations with our diverse clientele. What We’re Looking For: - A fun, bubbly personality with a can-do attitude. - Work focussed. We are a busy cafe that constantly requires - Confidence and comfort in interacting with people from all walks of life. - Ability to work efficiently under pressure and be a team player. - Interest in coffee and café culture. (Barista experience is a bonus, but not a necessity!) - Availability for 30-40 hours per week, including weekends. What We Offer: - Competitive pay of £12.50 per hour. - A supportive and inclusive team environment. - The opportunity to be part of a highly respected, well known coffee business. - A chance to enhance your skills in hospitality and customer service. This role is perfect for someone who loves interacting with people and wants to grow in the bustling café industry. If you are someone who thrives in a fast-paced environment and enjoys making someone's day a little brighter, we would love to hear from you! How to Apply: If you're excited to make a difference in our community and join our team, please send your CV and a brief cover letter explaining why you're the ideal candidate for this role.. Google Meet: We prefer to conduct all initial interviews via Google Meet. If we find that we're a good match, we'll invite you to visit our cafe for a second interview. Should this go well, we are prepared to extend a job offer on the spot.

We are looking for a Level 3 Beauty Therapist to join our friendly team. Part time position 2 days a week. Must include Friday and Saturdays. Therapist who is experienced in the following treatments: Facials Laser Hair Removal Waxing including intimate Hot wax Massage Tinting Manis/Pedis We are looking for Therapist who is... Friendly and enthusiastic. Passionate and committed in their role. Professionalism in their manner and customer care. Able to work weekends. Benefits: Training in advanced treatments Complimentary treatments Opportunity for progression We specialise in Skin and Laser Treatments. Experience in these treatments would be an advantage. Training will be provided to the right candidate. This is a great opportunity to grow in the industry.

Job Description: - Provides clients with information and advice and styles and treatments, and resolves any complaints or problems. - Ensures clients’ records are maintained - Undertakes and/or directs hair treatments and/or beauty therapy - Checks and maintains any equipment, and ensures that all safety requirements are met. - Assisting with inventory management, stock check and reordering. - Demonstrates, advises on and sells hair and/or beauty products - Ensures financial accounts for the business are maintained - Assist with recruitment, hire, onboard, train, and manage staff as needed. - Supporting, supervising and coordinating staff members. - Seamless appointment management to maximise efficiency Requirements: - Exceptional organisational skills and industry knowledge to navigate the demands of a busy salon. - Creative problem-solving abilities to address challenges in a fast-paced environment. - Strong communication and IT skills to manage operations effectively. - Attention to detail and time management to ensure smooth operations and exceptional customer experiences. - Professional, innovative, and flexible attitude to adapt to the demands of our busy salon setting. - Commitment to excellent customer care and methodical approach to tasks to uphold our high standards amidst a high volume of clientele.

Job Title: Part-Time Cake Pastry Chef Location: Oakwood Underground Station Company Description: The Boop Cafe is more than just a cafe - it's a family business rooted in warmth and hospitality. Nestled within the lively atmosphere of an underground station, our cafe offers a cozy retreat where customers can indulge in delightful baked goods and beverages. As part of our extended family, employees are welcomed with open arms and treated with the same care and respect as our own relatives. Job Description: We are seeking a skilled and creative Part-Time Cake Pastry Chef to join our family at the underground station cafe. In this role, you will play a vital part in crafting delicious cakes, pastries, and börek that bring joy to our customers' day. With a flexible schedule and a supportive team environment, you'll feel right at home as you contribute your talents to our cherished family business. Responsibilities: Prepare and bake a variety of cakes, pastries, and borek according to established recipes and quality standards, including cheesecake, red velvet cake, banana bread, and more. Arrive promptly at 7:00 am to begin preparations, ensuring that products are ready for sale by 8:30 am. Monitor inventory levels and coordinate with the cafe manager to determine the baking schedule for mass cooking batches. Maintain a clean and organized kitchen space, adhering to food safety and sanitation guidelines. Provide friendly and efficient customer service during your shift, treating patrons with the same warmth and care as you would your own family. Assist with other duties as assigned, pitching in wherever needed to ensure the smooth operation of our family business. Qualifications: Previous experience working as a pastry chef or baker, preferably in a cafe or similar setting. Proficiency in baking a variety of cakes, pastries, and börek, with the ability to follow recipes and adapt batch sizes as needed. Strong attention to detail and the ability to work efficiently in a fast-paced environment. Excellent time management skills, with the ability to prioritize tasks and meet deadlines. Knowledge of food safety and hygiene standards. Flexibility to work part-time hours between 8:00 am and 1:00 pm, with the potential for additional hours as needed. Benefits: Competitive hourly wage based on experience. Opportunity to become part of a close-knit family team where everyone is valued and appreciated. Potential for additional hours or responsibilities as the business grows, with opportunities to grow alongside our family. How to Apply: If you share our passion for baking and our commitment to treating everyone like family, we would love to welcome you into our close-knit team! Please submit your resume and a brief cover letter outlining your relevant experience

Are you an experienced Waiter/tress looking for carrier opportunity in a busy and vibrant restaurant? Apulia is the wright place , a truly southern Italian that promotes quality ingredients at high standards. We offer and outstanding package to suite your requirements: • 28 days of holiday per year • Employment written agreement • Staff discount scheme • Food and drink discount : buy at same price we buy • On duty meals and drinks • Hourly pay • 2 days off per week , working 5 days a week • Closure days during Christmas and New year • Dine in with up to 4 friends and get 50% off • Career development and training opportunities • Access to pension scheme • Increased salary as you learn and progresAre you an experienced Waiter looking for carrier opportunity in a busy and vibrant restaurant? Apulia is the wright place , a truly southern Italian that promotes quality ingredients at high standards. We offer and outstanding package to suite your requirements: • 28 days of holiday per year • Employment written agreement • Staff discount scheme • Food and drink discount : buy at same price we buy • On duty meals and drinks • Hourly pay • 2 days off per week , working 5 days a week • Closure days during Christmas and New year • Dine in with up to 4 friends and get 50% off • Career development and training opportunities • Access to pension scheme • Increased salary as you learn and progress • Minimum 40 working hours per week Apulia is an outstanding Italian restaurant opened in 2013 that is very much appreciated and well known in the City of London. Our intent is to bring Italian truly traditional recipes in London at the top so we can give an unforgettable dining experience to our customers. This is why we need talented and ambitious staff like you! You will find a lovely and young team that will make you feel cared for. We are looking for: • At least 2 years of waiter experience • Willingness to learn and grow in career • Pay attention to details and on training