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Customer care jobs in United Kingdom - Page 3

  • Commis/ Demi Chef
    Commis/ Demi Chef
    1 month ago
    £14.21–£15.46 hourly
    Full-time
    London

    Maison Francois- St James Commis/ Demi Chef Full time (min 45 hours contract) £14.21- £15.46 per hour. Paid overtime What we offer: • Referral scheme – up to £700 each new employee you refer (T&C’s apply), • Supplier trips to visit our supply chain and see the wonderful farms our food comes from, and the vineyards our wine is from., • Extra holiday day on your birthday after 2 years of service, • £150 voucher to dine at Café/Maison François after each completed year of service, • Staff discount 35% of the total bill (after probation period), • Counselling services and 24 hour in moment support, • Family Care, support with childcare, eldercare and pet care, • Access to the GP Surgery Web App 24/7, 365 days, • Legal assistance helpline, • Summer and winter staff party with fine drinks, food, games and lots of FUN!, • Employee of Month - £50 voucher Who you will be: • Previous experience as a Demi CDP within a high-volume restaurant, • Ensuring the quality of raw and cooked food, and that food hygiene standards are met, • Ordering and managing stock, and monitoring portion and waste control, • Ability to work under pressure and as part of a team, • Keen attention to detail in maintaining the highest levels of service Who we are: From dawn to dusk, and all through the night, our teams are working hard to ensure every one of our guests can enjoy the best experience of Maison François possible. The bustle of the morning preparations, the stoves lit and ovens roaring, the pastry chefs crafting elaborate concoctions, coffee brewing, waiters twirling, phones ringing, chefs searing and grilling, trolleys wheeling, fresh produce landing, wine pouring, and customers arriving from left and right, in a theatre of the senses and delight. A modern approach, with a nod to the past. You must have the right to work in the UK to be considered

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  • Server
    Server
    1 month ago
    £14.25–£16.25 hourly
    Full-time
    London

    LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Serving food and beverage in a professional manner with high level of customer service, • Perfect execution of our service wheel, • Checking with guests to ensure they are enjoying their food and drinks, • Presenting our F&B Kiosk and show the guests how to use it, • Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner, • Always strive towards best customer satisfaction, • Execution of private and corporate events, • Committing drink & food specifications to memory, • Understanding of our technology, • Communicating the business and technology to our guests, • Maintaining H&S expectations, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications • Able to demonstrate excellent communication skills, • Able to work under pressure, • Passionate about the food & beverage industry., • Experience in a high volume bar or restaurant is preferred but not essential., • 1 years of experience in the hospitality industry, • Demonstrate an interest and drive for the hospitality industry, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experience, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and client, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.35 per hour as well as weekly Tronc service charge distribution. Other great benefits include: Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

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  • Courier, North London
    Courier, North London
    1 month ago
    £18 hourly
    Part-time
    London

    Aya is the delivery app bringing African & Caribbean groceries straight from trusted local markets to doorsteps across London. From plantains and Maggi to Milo and shea butter, we help people reconnect with home — simply, reliably, and with pride. We’re looking for a Courier Lead for North London to own deliveries in the area and help us build a reliable, high-quality experience from day one. This role is more than just delivery. You’ll be our on-the-ground lead in North London, representing Aya with customers and markets, helping runs go smoothly, and setting the standard for future couriers as we grow. Your role (North London Lead) As the North London Courier Lead, you’ll: • Shop and pack grocery orders directly from African & Caribbean markets, • Lead deliveries across North London (primary coverage area), • Be the main point person for North-side routes, reliability, and execution, • Communicate clearly with customers and Aya’s ops team during each shift, • Flag issues early (store closures, out-of-stock items, delays, routing challenges), • Handle items with care, accuracy, and pride, • Represent Aya’s values of professionalism, warmth, and cultural authenticity You’re not just delivering — you’re helping us prove this model works in North London. Shift details 🕓 Shift window: 4:15 PM – 7:15 PM 💷 Base pay: £18/hour 🧾 Guaranteed minimum: £75–£80 per shift (you’re paid even if volume is light) 🚴‍♀️ Our ideal candidate has a: motorcycle or e-bike As our North London lead, consistency matters more than volume — we’re building reliability first. Who we’re looking for ✅ Based in or very familiar with North London ✅ Comfortable navigating areas like Tottenham, Palmers Green, Wood Green, Edmonton, or nearby ✅ Reliable, punctual, and highly organized ✅ Friendly, professional, and customer-first ✅ Proud of your roots and excited to serve the community ✅ Confident using mobile apps for routing, messaging, and delivery updates ✅ Comfortable taking light ownership and responsibility for your zone Bonuses & recognition ✨ Monthly reliability bonus: £50–£100 for 100% on-time delivery 🌟 Spot bonuses (£10–£20) for exceptional service, accuracy, or customer praise 🛍️ Aya-branded gear 📈 Opportunity to grow into expanded responsibility as we scale North London Requirements • Legal right to work in the UK, • Access to a bike, e-bike, scooter, or car, • Availability for weekday and/or weekend shifts (4:15–7:15 PM), • Strong communication and attention to detail Why join Aya? ✨ You’re not “just a courier” — you’re helping build something meaningful ✨ Work rooted in culture, community, and pride ✨ Be part of a small, ambitious team shaping the future of African & Caribbean commerce ✨ Real opportunity to grow as Aya expands across London

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  • Barista / All-Rounder (Part-Time & Full-Time)
    Barista / All-Rounder (Part-Time & Full-Time)
    1 month ago
    £12.21–£14 hourly
    Full-time
    Radlett

    About Vimi’s Vimi’s is a wholefoods café based in the beautiful village of Radlett. We serve freshly prepared vegetarian and vegan food and drink that is healthy, nourishing, and full of flavour. Good food and exceptional customer service are at the heart of everything we do. We are proud to be a welcoming, community-focused café where teamwork, warmth, and care matter. The Role We’re looking for friendly, enthusiastic Baristas / All-Rounders to join our team on a part-time or full-time basis. You’ll be involved in all aspects of café life—from making great coffee and preparing fresh food to delivering outstanding customer service in a warm, fast-paced environment. Key Responsibilities • Welcome customers and provide excellent, friendly service, • Prepare and serve coffee, tea, and other beverages, • Prepare fresh food items and package takeaway orders, • Keep the café clean, organised, and well-stocked, • Maintain attractive food and drink displays, • Follow food safety and hygiene standards, • Work as part of a positive, supportive team What We’re Looking For • A positive, polite, and engaging personality, • Passion for food, drink, and customer service, • Willingness to learn and grow (training provided), • Ability to work well in a fast-paced team environment, • Availability to work a flexible rota across 7 days, including weekends and early mornings Why Join Vimi’s? • Friendly, supportive team environment, • Fresh, healthy food made daily, • Opportunity to learn barista and food skills, • Part-time and full-time roles available, • Be part of a much-loved local community café

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  • Van Delivery Driver
    Van Delivery Driver
    1 month ago
    £13–£15 hourly
    Full-time
    London

    Van Driver – Full Time (PAYE) Location: East Ham, London Company: Noori – Family-Run, Growing Brand Area Covered: Within the M25 About Us Noori is a family-run and rapidly growing business dedicated to providing high-quality products and a reliable customer delivery experience. We are expanding our operations and are seeking a responsible, professional Van Driver to join our team, representing the company with care, respect, and reliability. Role Overview As a Van Driver at Noori, you will be responsible for delivering orders across London and the wider M25 area. You will start each day at our East Ham store, ensure orders are loaded correctly, and complete scheduled deliveries using our delivery app. This role requires a punctual, organised individual who can communicate clearly with customers and uphold our service standards. Key Responsibilities - Collect and load orders from the East Ham location. - Deliver goods safely to customers across the M25. - Handle chilled goods responsibly in line with company guidelines. - Communicate professionally with customers upon arrival. - Use the delivery app for navigation, proof of delivery and route completion. - Maintain the vehicle in a clean and respectable condition. - Represent the company in a positive and professional manner at all times. What We Provide - Company van (Transit), fuel and insurance included. - Uniform and necessary equipment provided. - Basic training on chilled goods handling, delivery procedures and app use. Requirements - Standard UK driving licence. - Minimum 1 year of van driving experience. - Confident communication in English (basic but clear communication required). - Reliable, punctual, and able to work independently. - Comfortable with weekday and weekend work. Working Pattern & Pay - Full-time position (weekdays + weekends). - PAYE. - Hourly pay rate (set by employer at offer stage). - No cash handling on delivery. - No bonuses, incentives or holiday pay/overtime attached to this role. How to Apply If you believe you are a good fit for this position, please send your CV. Shortlisted applicants will be invited for a brief interview and driving assessment.

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  • Hair Stylist
    Hair Stylist
    2 months ago
    £17 hourly
    Full-time
    London

    Location: Pearl Hair & Beauty – 64 Whitechapel High Street, London, E1 7PL Position: Full-Time / Part time Hairstylist Salon Type: Ladies Only Salon Are you a passionate and creative hairstylist looking for a beautiful, supportive environment to showcase your skills? Pearl Hair & Beauty, a cherished ladies' salon in the heart of Aldgate East, is seeking an experienced and talented stylist to join our vibrant team. We pride ourselves on creating a luxurious, comfortable, and exclusively female space where our clients come for exceptional service, expert advice, and stunning transformations. If you excel in building client relationships and delivering precision hair artistry, we would love to meet you. Key Responsibilities: · Consult with clients to understand their desires and provide expert recommendations. · Perform a wide range of technical services including precision haircuts, creative colouring, foiled highlights, and beautiful balayage. · Maintain the highest standards of hairdressing, hygiene, and client care. · Contribute to a positive, collaborative, and friendly salon atmosphere. · Help in maintaining salon presentation and equipment. What We’re Looking For: · Proven salon experience is essential – you must be confident working in a fast-paced, client-focused environment. · Expertise in: Modern haircutting, colour formulation, foiling techniques, and balayage. · A strong, proven portfolio of your work. · Excellent communication and customer service skills. · A professional, well-groomed appearance. · A team-player attitude with a passion for continuous learning. What We Offer: · A competitive salary with excellent commission and bonus structure. · A steady stream of clients in a busy, established location. · A beautiful, modern, and fully equipped salon environment. · Supportive, all-female team culture. · Opportunities for further training and career growth. · Generous product discounts. We are a ladies-only salon, and this position is open to female applicants only, as permitted under Schedule 9, Part 1 of the Equality Act 2010.

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  • Barber
    Barber
    2 months ago
    £32000–£45000 yearly
    Full-time
    London

    Locations: London Bridge Station & Bankside (near Tate Modern) We are looking for UK based barbers with 3+ years experience to join our team. Competitive salary: £32,000 - £45,000 per year. About Us: Cutters Yard is more than just a barbershop. We pride ourselves on delivering top-quality services in two of London’s most vibrant locations. At our Bankside location, we elevate the client experience with an in-house barista serving premium Monmouth coffee and crafted cocktails—complimentary with services. We believe in creating a space where clients and staff alike feel valued, offering a dynamic, supportive, and exciting work environment. Why Join Cutters Yard? Daily Performance Bonus: Rewarding excellence every day Generous Tips: Directly shared from your hard work Referral Scheme: Earn up to £500 for each successful referral Product Commission: A percentage of products you sell Exclusive Gym Discount: For our Bankside location team Professional Development: Opportunities: Enhance your skills through regular workshops and trainings Positive and Inclusive Work Environment: Join a passionate team committed to quality, growth and client satisfaction. Key Requirements: Efficiency in Scheduling & Appointments: Able to manage time and appointments effectively Excellent Communication: Fluent in both written and spoken English Customer-Centric: Friendly, engaging, and ready to provide an exceptional experience Main Duties and Responsibilities: Haircuts & Styling: Deliver top-tier haircuts, trims, and styling services Facial Hair Grooming: Provide beard trims, shaves, and other grooming services Skin Care Services: Conduct facials and gray coverage color services Health & Safety Standards: Uphold the highest standards of hygiene and safety within the salon Discover More About Us: If you’re passionate about barbering and eager to be part of a team that values quality, customer experience, and professional growth, Cutters Yard is the place for you! Apply today and start your journey with us.

    Immediate start!
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  • Barista
    Barista
    2 months ago
    £2000 monthly
    Full-time
    London

    Are you passionate about crafting exceptional coffee experiences? Do you thrive in a fast-paced environment where every cup tells a story? If so, we have an exciting opportunity for you! We are seeking a talented and dedicated Barista to join our team. As a Barista, you'll be the heart and soul of our cafe, creating delicious beverages and providing outstanding customer service to our valued guests. Responsibilities: • Prepare and serve a variety of coffee beverages, including espresso drinks, pour-overs, and specialty drinks according to our recipes and standards., • Provide friendly, efficient, and attentive service to all customers, ensuring a positive experience with each visit., • Maintain cleanliness and organization of the cafe, including the coffee bar, equipment, and seating areas., • Uphold food safety and sanitation standards, following proper procedures for handling and storing ingredients., • Operate espresso machines, grinders, and other equipment with precision and care., • Work collaboratively with team members to ensure smooth operations during peak hours., • Assist with stocking and inventory management to ensure adequate supplies are available. Qualifications: • Previous experience as a barista or in a similar role preferred., • Strong customer service skills with a passion for creating memorable experiences., • Ability to work in a fast-paced environment and multitask effectively., • Excellent communication and interpersonal skills., • Willingness to learn and adapt to new techniques and processes., • Availability to work flexible hours, including mornings, evenings, weekends, and holidays.

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  • Sales Professional
    Sales Professional
    2 months ago
    £1200–£3000 monthly
    Full-time
    Walthamstow, Waltham Forest

    Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition?We have exciting opportunities to work in Imperial Bamboo .Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo.Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills.If you are interested, please read further details below:Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members!This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision .Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and companyAchieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity.Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills.Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfactionPlease note that these are not exhaustive listsLocation This role is based in Central 17 Walthamstow LondonSalary and Benefits Competitive salary and benefits reflective of a luxury retail brand.If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE

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