Head Of Operations - Glyndebourne
9 days ago
Brighton and Hove
Head Of Operations - Glyndebourne Job Title: Head of Operations Location: Glyndebourne, East Sussex Contract: Full-Time. 45 hours per week. Salary: 45,000 As Head of Operations for Glyndebourne Dining, you will lead the Front of House operation across multiple outlets, ensuring exceptional service delivery during the Glyndebourne Festival and year-round events. Working with Restaurant Associates Venues, you will support the overall commercial performance of the site and act as a key deputy to the General Manager. Key Responsibilities Front of House Leadership • Lead and support the FOH team to deliver consistent, high-quality service across all dining outlets., • Oversee day-to-day operations, ensuring smooth service during peak festival periods and major events., • Maintain compliance with health & safety, licensing, and company policies., • Lead the operational planning, briefing, staffing, and coordination across all outlets., • Manage procurement of beverages and key operational supplies, ensuring value and adherence to budget., • Lead the operation in the absence of the General Manager., • Strong FOH leadership experience within high-volume, quality-led hospitality or events, • Skilled in labour planning, cost control, and commercial performance, • Confident leading large teams in fast-paced environments, • Organised, calm under pressure, and solutions-driven, • Excellent communicator with strong stakeholder and client management skills We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including (but not limited to): • Free meals on shift, • Free onsite car parking, • Contributory pension scheme, • Career development with our Career Pathways and MyLearning programmes, • Quick access to a Digital GP for you and your immediate family, • Wider healthcare and wellbeing support, • Exclusive travel discounts with TUI, Expedia, Booking.com and more, • Supermarket savings with Tesco, Sainsbury's, Morrisons and many others, • Up to 44% off cinema tickets, • Cashback rewards across a wide range of brands Due to the high volume of applications, we are unfortunately unable to provide feedback at the application stage. About Us: Part of Compass Group UK & Ireland, Restaurant Associates provides exceptional hospitality through outstanding food, drink, and service. We partner with some of the UK's most iconic cultural, heritage, and workplace destinations to deliver unforgettable experiences. At Glyndebourne, our mission is to craft dining that enhances every visitor's experience - from everyday moments to world-class festival performances. Every day, our passionate teams strive for excellence, creativity, and service that leaves a lasting impression. Job Reference: Compass Group UK & Ireland is committed to fostering an environment where everyone can be themselves and thrive. We celebrate diversity, encourage inclusion, and empower our teams to reach their full potential - because diversity is our strength.