Customer service team lead jobs in United Kingdom

Please only apply with a covering letter+ Due to expansion, a fabulous opportunity has arisen at 3D- Aesthetics for a motivated Receptionist with excellent communication and engagement skills to work in a Brand-new clinic To start in August We are looking for a Receptionist who can demonstrate a high standard of professionalism and attention to detail be friendly and 100% enthusiastic, who enjoys building relationships with clients, has a great personality and works well as part of a team and their own, Must be ambitious and willing to learn and have a good understanding for keep the social media accounts updated daily with posts and stories. You will also need to have strong commercial awareness skills as the role will require you to be confident over the phone, Delivering up to 100 calls a day of from phone call Enquiries to lead generation from different promotions to phone call consultations so would need to have great communication and confident skills would also and need to work to daily/monthly KPI targets. 3D-Aesthetics is the only flagship clinic in the UK from the leading brand 3D-Aesthetics offering a range of aesthetic treatments including various body treatments for inch loss, skin tightening and cellulite reduction various Laser treatments, laser hair removal, skin rejuvenation, Tattoo Removal and bespoke facial treatments from 3D-HIFU, 3D-Hydr02 and skin care. It is an extremely professional and welcoming environment to all clients and team members. We need you to be energetic, self-motivated and willing to go the extra mile? We require you to have excellent customer service and communication skills? We expect you to be caring and interested in health and wellness? We need you to be great at multi-tasking, with fantastic computer, admin and organisational skills? And be confident in telesales If this describes you then you may be who we are looking for! Job Responsibilities Tasks include: - Managing Reception: greeting patients and answering the phone in a warm, friendly but professional way. - Managing the computerised diary and appointments system. - Responding to emails from patients and suppliers. - Taking payments from patients for services provided including using a card machine. - Recording payments, managing patients accounts and end of day/week banking. - Recalling current patients on a daily basis and reactivation of old patients. - Administrative responsibilities include writing of letters, ordering clinic supplies and products we sell, updating weekly stats for the clinic on spreadsheets etc. - Helping to manage our Facebook/Instagram ads promotions: follow-up on leads, email sequences etc - Helping to manage the clinic social media pages. - Promoting our services and helping to educate patients on natural health. - Helping to run our various internal marketing campaigns, requesting client testimonials and Google reviews. - Keeping on top of housekeeping and cleaning when required to ensure the clinic is clean and tidy at all times - Essential – You must be able to speak and write English fluently due to lots of interaction with patients via phone, email and in person. Excellent communication skills are a must for this role We will require references from previous employers. A beauty NVQ would be a bonus and we can provide more training on all treatments to give the options of doing both treatment and Receptionist role. Salary We offer a competitive rate of pay, ongoing training and free treatments for you to experience . You will also be entitled to a discount on any products we supply to our patients. We are a small and friendly team and hold regular team meetings and socials which you will be expected to attend. You may be required to attend external trainings/ conferences occasionally. *Full training will be provided to the successful candidate from our own training academy in rugby to in-house training on site. Job Types: Full-time, Permanent Pay: £24,000.00-£35,000.00 per year Expected hours: 45 per week

Great teams require strong leadership and the security that comes with an organised, fair and predictable management environment. Mamuśka! Polish Kitchen and Bar has a great team, an amazing location, a kitchen that can cook circles around anyone in the area, a fabulous cocktail selection, solid financial baking and a senior management team that is communicative, supportive, professional and fun! The one element we are missing is a Restaurant Manager that can lead the FOH service team and regain our reputation for fast, friendly and professional service. We require a mature professional who can tighten up the operation, control labour costs and move the business forward. Requirements: Proven track record managing large teams (from the front, hands-on), financial acumen, great people skills and customer service ethos, superior training ability and ability to push multiple initiatives forward within an agreed timeframe. Rewards: Great earnings including a percentage of service charge, loads of support, clear direction and career advancement are all on offer as you share in the thrill of opening new markets product lines and locations!

Job title: Sous Chef Work Location: East London, E20 1GN Rate: £32,000 Contract: Full Time, Permanent, 45 hours, 5 days a week, Mondays-Sundays, 10am - 11:30 on a rota basis (subject to change) Job Purpose: As Sous Chef, you will be second in command. You will assist the Head Chef to manage staff training, meet KPI targets, maintain high standards in food safety, customer service, health and safety etc. Main Duties and Responsibilities: Food preparation and cooking Continuously seek to improve the guest experience Maintaining high standards of food quality and hygiene Lead, manage, develop, schedule and supervise the team Training and development of all colleagues. You will support and guide the whole team to achieve the highest attainable standards in terms of quality and variety of food Helping in any area of the restaurant when circumstances dictate Manage wastage Labour control What qualities are we seeking? Minimum 2 years experience as Sous Chef Someone excited by the opportunity to deliver the experience to our guests. Great English communication and leadership; Eligibility to work in the UK. Knowledge of Japanese food Attention to details and presentation Desirable: IT proficiency, ie. familiar with the use of Google Sheets/ Google docs Experienced in using Fourth hospitality Food safety level 3 Health and safety training

SOUS CHEF, EVERYMAN OXTED I’M GONNA MAKE YOU AN OFFER YOU CAN’T REFUSE. Lights. Camera. ACTION! Do you want to be part of the revolution that’s redefining cinema? We’re opening up auditions for a Sous Chef to help us deliver the consistent high-quality experience that Everyman has become famous for. This is a fantastic opportunity that allows you to develop your career within a fast-expanding business with a culture entirely centred around its people. YOU HAD ME AT HELLO. Everyman is an independent cinema brand with a focus on the experience of every one of its guests. As one of the fastest-growing cinema companies in Europe, Everyman is changing the way in which people experience the magic of cinema. Whether it be enjoying the company of friends in our stylish venues, indulging in a movie with a freshly baked pizza, a glass of wine and the comfort of a sofa, or attending one of our specially curated events or Q&As, we aim to make every experience with Everyman one-of-a-kind through good old-fashioned hospitality done our way. YOUR MISSION, SHOULD YOU CHOOSE TO ACCEPT IT. As Sous Chef, you will perform an important role within the management team, with responsibilities including: Ensuring that each and every item that leaves the kitchen is of the highest standards. Supporting the Head Chef in the smooth running of the kitchen, doing everything you can to make sure our guests have the best possible experience whilst in our venue. Deputising for the Head Chef as and when required. Delivering training to the rest of the kitchen team joining our Everyman family Stocktaking. GO AHEAD. MAKE MY DAY. Up to £13.00 per hour, dependant on experience; Unlimited complimentary cinema tickets for you and your buddies 50% Everyman discount on all food & drink (unfortunately no reduction on calories) Wagestream membership - access to your wages when you need it! 24/7/365 Employee Assistance Programme by Hospitality Action, the industry's charity Financial, Legal, Family, Health and Wellbeing tools and resources. Retail discounts with Wagestream Cycle to Work Scheme Epic staff events, team socials, and amazing incentives! Above all else, a very good reason to get out of bed in the morning! HERE’S LOOKING AT YOU KID. Previous experience in a kitchen environment is essential, ideally from a fast-paced, branded operation. We’re also looking for; Mountains of personality A passion for food, customer service, hospitality and people A team player who thrives working alongside others or independently An upbeat, hard-working & flexible attitude YOU TALKIN’ TO ME? Interested? Then apply today to begin your career with Everyman!

**Assistant Bar Manager - Roe Restaurant** ** NEW OPENING IN CANARY WHARF** Salary - Up to £45,000.00 per year Schedule - Full-time Experience - Experience as an Assistant Bar Manager in a quality Bar or Restaurant. About us - Conscious & creative dining in the heart of Wood Wharf from the trio behind. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically-acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. About you - We are looking for dedicated, enthusiastic and hard-working Assistant Bar manager, who will thrive in our unpretentious and dynamic team. Position Overview: As the Assistant Bar Manager at Roe Restaurant, you will be responsible for overseeing most aspects of our bar operation, including crafting unique cocktails, creativity, and innovation, and ensuring exceptional service at the bar. You will lead a team of skilled bartenders, inspiring them to deliver memorable experiences for our guests. Will have experience managing a large team in a high-performance operation. Will be a passionate and highly motivated leader with the ability to inspire your team Certification in bartending or mixology is a plus. Inspire others: you lead by example, enthusing your team by sharing your passion for brilliant food & drink and outstanding customer service. Will be used to manage a busy bar environment. Creativity to implement and create new cocktails. Work well with colleagues within the bar and across other departments. Benefits ·Competitive pay rates. ·Continuous training, coaching and mentoring. ·Wellbeing programme that includes team days out and mental health first aiders. ·Career progression with plenty of opportunities to move into a new role. ·50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. ·No structured uniform, celebrate your individuality. ·Family meal during your shift. ·Bonus scheme and employee referral scheme for eligible team members. -Increased holiday with longevity

About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Sous Chef to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment. Responsibilities - To support the seamless running of the kitchen, by providing a highly efficient and effective service whilst ensuring that all Food production and operation adheres to specified recipes and food cost percentage. Reporting to the Head Chef. - The main responsibilities will be to assist and supervise the agreed standard of food service for the duration of the shift. The ability to liaise and co-operate effectively with all Front and Back of house team members is a must, as is promoting the safe use of the kitchen, its equipment and the building under the Health and Safety at Work act, extended to any hygiene and safety regulations. - The Sous Chef will be required to supervise the training of all new staff members in the department, to the standard required by the Head Chef, to supervise and promote all relevant food controls and food safety records and ensure that they are always logged and adhered to. - To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform the Head Chef of any relevant shortages. - To follow and train the team on all the recipes in place for the actual menu. - To be able to create a bank of dish of the day, bringing creativity and variety to the menu in case of absence of the Head or Sous Chef. - To be aware of all relevant food suppliers and their product listings, to order accordingly as and when necessary and in accordance with the level of business. - To supervise the smooth and efficient service and production of food from the department by working with all elements from Front and Back of house, ensuring all necessary preps and works are completed prior to the commencement of service. - To ensure all department staff works hygienically and productively, in accordance with legal standards and the Head Chef’s standards. - To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mise en place. - To be aware of the required food percentages and recipes as set down by budget. To assist in the supervision and running of the department with a keen attention to these. - To remain on duty until the following shift takes over or until you are discharged by the Head Chef. - To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished. - To ensure, in close relation with your team, that all section files and recipes are maintained and updated, to maintain constant quality control of all food prepared and cooked ensuring it is to the Head Chef’s standards. - To ensure that all health marks are collected and allocated to the correct administration. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To ensure all areas of the back of house remain tidy and clean prior, whilst and after each service. - To operate the pass service of food from the kitchen to the restaurant, liaising with the Front of House teams and ensuring the food is to the standard required by the Head Chef. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To control the processes, labelling, cleanliness and safe running of the kitchen.

For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

Head Waiter/Waitress Twiga has always prided itself on creating the most unique experiences and memorable nights for our guests, for our site in London. We are looking for enthusiastic and energetic Head Waiter/Waitress with passion for the restaurant business and focus on customer service. We are looking for people who can be high-spirited, lively, friendly, talkative, animated, and just generally enthusiastic about life. The ideal candidate has: - Previous relevant experience in a similar role and within a fast-paced environment. - Exceptional service standards with attention to detail. - Passion for hospitality with a friendly disposition to smile. - Ability to work under pressure and willingness to work as part of a team. - Availability to work full-time and be flexible. Our benefits: - Competitive salary. - A fun, motivating and supportive working environment. - Training and development program tailored to enhancing your skills and helping you grow within the brand. - A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. - Opportunities to transfer overseas. Majestas is an equal opportunity employer dedicated to fostering an accessible, inclusive, open, and welcoming workplace environment. Aligned with the core tenets of our Company Culture, Code of Ethics, and Policy for the Protection of Diversity, Equity, and Inclusion, we ensure that all qualified applicants are given fair consideration, irrespective of their diverse abilities, backgrounds, lifestyles, gender identities, needs, and expectations. Our aim is to empower every individual to realize their fullest professional potential. Majestas HR Team

An exciting opportunity as arisen for an Assistant Manager to join the team at Street Burger – Reading. Street Burger - Reading, situated in the heart of Reading town centre by the Riverside at The Oracle Shopping Centre, serves up the best burgers, seasoned fries and indulgent desserts, alongside amazing shakes, cheeky cocktails and more. The humble yet magnificent burger has long time been a part of our restaurant menus. The first Street Burger was born in St Paul’s, London and now we’re growing. Our concept and menu is simple and inviting: honest priced burgers with bags of flavour. From the iconic Hell’s Kitchen to the mighty G.F.C. Full throttle. Full flavour. Always. As Assistant Manager you must: - Have previous experience as a Manager within a busy restaurant environment - Have a strong personality with the confidence to play an integral role in a leading the restaurant. - Working closely with the General Manager to consistently deliver excellent customer service and an amazing experience for our guests. - Confident in leading and motivating a team - Have exceptional communication skills with a real passion for hospitality What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - 30% discount for your Friends & Family in all UK Restaurants - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. - Gympass - discounted membership and access to hundreds of gyms, studios, fitness classes and wellness apps - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - Meals on duty If your passion is hospitality, want to work in a vibrant and fun environment while developing your career in a best-in-class global restaurant business - apply today! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

We are currently looking for an experienced, positive-thinking and hardworking General Managers to join the Homeslice family, within a few of our sites. The Homeslice experience is about far more than making great pizza. We aim to create a relaxed, friendly and fun environment. Join a group of people who are passionate and experienced with no negativity and lots of team focus. Homeslice aims to bring culinary integrity to the ubiquitous pizza through a menu of fresh, seasonal 20” pizzas, available whole or by the slice, served alongside locally sourced beers and natural wines by the carafe. This is an excellent opportunity for anyone looking to grow with this privately owned restaurant group at an exciting time in their development. As a General Manager you will: · Maintain the Homeslice customer service standards and ensure these are delivered consistently by all team members with a smile · Ensure tasks are only performed by trained and friendly team players · Motivate and effectively communicate with the team to ensure the efficient operation of Homeslice · Conduct weekly reporting and P&Ls · Work closely with the Head of Operations to improve skills and abilities In return, we offer: · Competitive hourly rate · Further career opportunities and excellent training . Opportunity for Quarterly Bonus · Free pizza on shift · Staff parties and events · Cycle to work scheme · 50% discount outside of working hours · 5-A-Side football bi-weekly games

We are a Japanese & Korean restaurant located in SW12 London offering the highest quality of traditional Korean and Japanese food. The Umi is offering Delivery and Take away service at the moment and now the restaurant is reopened too. Now, we are looking to recruit a experienced full-time passionate kitchen assistant , perfect for someone willing to commit to the highest standards of service and operations. Students are also welcome (We have a sponsorship and we can provide visa if you are right person) Job Title: Chef (kitchen porter, food packing) Location: SW12 London Responsibilities: To run and supervise any kitchen section to the required standards set by the Head Chef Ensure the cleanliness and organisation of designated section Support head chef in delivering required standard of food and cleaning. Maintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performance Comply with all health and safety regulations, the Staff Code of Conduct and company policies Perform other duties as assigned by the head chef and management Skills & Experience Experience in a Asian restaurant with kitchen assistant. A genuine interest in food & excellent customer service An all-round team player Job Type: Full-time Benefits: Discounted or free food Employee discount Flexitime Sick pay Schedule: 10 hour shift Flexitime Weekend availability Work Location: In person

We are a Japanese & Korean restaurant located in SW12 London offering the highest quality of traditional Korean and Japanese food. Now, we are looking to recruit a experienced full-time (or part- time) passionate chef for the hot kitchen, perfect for someone willing to commit to the highest standards of service and operations. Students are also welcome (We have a sponsorship and we can provide visa if you are right person) Job Title: Chef (hot kitchen, Wok) Salary: 22k-26k per year (May vary depending on experience) Location: SW12 London Responsibilities: 1. To run and supervise any kitchen section to the required standards set by the Head Chef 2. To ensure all preparation of the designated section is complete and ready for each service 3. Ensure good stock and waste control is practised 4. Be responsible for the quality control of stock and prepared foods 5. Execute cooking to the expected high standard quickly and efficiently 6. Ensure the cleanliness and organisation of designated section 7. Support head chef in delivering required standard of food 8. Maintain a positive and proactive attitude at all times and seek to improve and advance your skill set and performance 9. Comply with all health and safety regulations, the Staff Code of Conduct and company policies 10. Perform other duties as assigned by the head chef and management Skills & Experience - Experience in a Asian restaurant with Wok cooking - A genuine interest in food & excellent customer service - An all-round team player - Innovation and passion for great food - An organised Chef with attention to detail Job Type: Full-time Benefits: Discounted or free food Employee discount Flexitime Sick pay Schedule: 10 hour shift Flexitime Weekend availability Work Location: In person Edit job Open View public job page Job Type: Full-time Salary: £22,000.00-£35,000.00 per year Benefits: Discounted or free food

Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Assistant to join our team at our new store in Bluewater Shopping Centre. As a Sales Assistant, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: - Prepare pasta dishes and pizza according to recipes or as directed by head chef. - Assist in the development of new pasta and pizza recipes. - Ensure that all food meets quality standards and is presented attractively. - Maintain cleanliness and organization in the kitchen area. - Assist with inventory management and ordering supplies. - Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

We are looking for a talented head waiter/waitress to join our team here at ROKA. Our head waiter/waitresses are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. Life at ROKA ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can really forge a career as individual as you are. The requirements • A passion for delivering an exceptional guest experience, hunger to learn and lead from the front • Previous experience in a similar high end restaurant • Ability to multitask • Strong communication skills • Great team player • Keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best • Long service award to show that we love having you around! • Exciting In-house incentives • Season ticket loan • Opportunity to travel the world with our five incredible worldwide brands • Family meals on shift • Staff Discount across zuma, ROKA, oblix & INKO NITO • Cycle to work scheme Are you ready? Join our team, start your story today. Required skills: Fine Dining Experience, Fast-Paced Experience, Leadership, team work, Management, Knowledge of Wine Pairings, Guest Experience Competitive Salary plus bonus Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A FOOD AND BEVERAGE SHIFT LEADER What you'll be doing... Reporting to the Head of Food and Beverage, you can expect your working day to include the following. Supervison of a particular Food and Beverage Shift, ensuring high standards of service and cleaniness at all times. Responsible for the opening and closing of the shift, ensuring all jobs are completed to a high standard. Checking all jobs on the open and close checklist have been completed to a high standard Managing the shift on a day-to-day basis, delagating of tasks and jobs to team members Managing and administering the daily, weekly and monthly checklists for the department WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Food and Beverage Shift Leader, you will need the following qualities and skills. Experience of working in a Food and Beverage department within a medium to large hotel. Attention to detail Excellent customer service skills Supervisory experience, is preferred, but not neccessary for this role. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £25869.64 - £25869.64 per annum A DAY IN THE LIFE OF A FOOD AND BEVERAGE SHIFT LEADER What you'll be doing... Reporting to the Head of Food and Beverage, you can expect your working day to include the following. Supervision of a particular Food and Beverage Shift, ensuring high standards of service and cleanliness at all times. Responsible for the opening and closing of the shift, ensuring all jobs are completed to a high standard. Checking all jobs on the open and close checklist have been completed to a high standard Managing the shift on a day-to-day basis, delegating of tasks and jobs to team members Managing and administering the daily, weekly and monthly checklists for the department RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Job Description We are excited to announce an opening for a dedicated and dynamic Team Member at our bustling Pizza, Bubble Tea, and Pretzel Shop! We're seeking individuals who are passionate about delivering exceptional customer service and are eager to learn about our diverse product range. Responsibilities: - Prepare and serve a variety of pizzas, bubble teas, and pretzels. - Ensure high-quality standards in food preparation and presentation. - Engage with customers, taking orders and processing payments. - Maintain cleanliness and organization in the shop. - Learn and adapt to different roles within the shop. Requirements: - Prior experience in food service, particularly with pizza, bubble teas, or pretzels. - A willingness to learn new skills and adapt to different roles. - Strong communication and customer service skills. - Ability to work in a fast-paced environment. - Flexibility in working hours, including weekends and evenings. What We Offer: - Flexible working hours. - A friendly and upbeat work environment. - Opportunities for professional growth and skill development. If you have a passion for food and love working in a dynamic team, apply now to join us!

We are seeking a confident and experienced Night Receptionist to become part of our Front Office Team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; we require someone to work on our night shifts, on a part time basis, 32 hours a week. As our Night Receptionist, you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Quest Apartments Hotels, we promote an Enterprising and Winning Mindset. Previous experience in a similar role is desirable; however, we are looking for candidates who have the right attitude to learn, good problem-solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Night Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Quest Apartments Hotels offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations worldwide. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Communication, Time Management, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Team Work, Problem Solving £12.35 per hour The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.

Hours: Sunday: 11:00 AM - 9:30 PM Monday to Thursday: 11:30 AM - 9:30 PM Friday (Summer Only): 11:30 AM - 3:00 PM Saturday (Winter Only): 6:00 PM - 11:00 PM Salary: Competitive, based on experience, with performance-based incentives About Us: We are a well-established takeaway shop in Edgware with a strong local customer base. We are seeking a dynamic and experienced Restaurant Manager to help us drive growth and ensure our team and customers are well taken care of. Key Responsibilities: Increase Sales: Develop and implement strategies to boost sales and reach weekly order targets. Team Management: Lead, motivate, and manage a small team of staff, ensuring they have everything they need to perform their duties effectively. Customer Service: Maintain excellent customer service standards, ensuring every customer has a positive experience. Operations: Oversee daily operations, including inventory management, scheduling, and maintaining a clean and welcoming environment. Initiative: Work proactively to identify and solve problems, improving efficiency and customer satisfaction. Performance Goals: Achieve and exceed sales targets, with performance-based benefits as a reward for meeting goals.

Housekeeper - California Hotel 3* Kings Cross Born in 1985, our 60 bedrooms California Hotel is a unique guesthouse, the first property opened within The Megaro Collection portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking for a housekeeper for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The housekeeper will be responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. You will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as back of house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPI’s are achieved. · Demonstrate a pro-active approach to self-development. · Maintain high standards of personal presentation and hygiene in line with the company dress code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years’ experience in a luxury hotel. · 1 year of working as a cleaner. · Reliable and dependable in performing duties. · Customer Service centric. · The desire to succeed, through drive and commitment to high levels of customer service, and product and service offerings. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. This is a wonderful opportunity for an individual who’s willing to learn and grow, apply now to be part of our enlarged family at The California Hotel.

The Garden Pizza Restaurant & Bar is looking for an enthusiastic Waiter/Waitress to join our team. "We are looking for an experienced and dedicated waiter with a proven track record in high-standard dining, exceptional customer service abilities, and a passion for creating memorable dining experiences." We're Seeking: · Individuals with a passion for hospitality and a desire to learn · Previous experience in the same position and type of establishment · Excellent communication skills and a friendly demeanour · Availability to work weekends and evenings · Reliability and a commitment to delivering exceptional guest experiences What You'll Get: · A chance to grow and learn in a leading restaurant · Competitive pay · A vibrant team environment and support in your professional development Interested candidates, please reply to this job advert!

We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our South Kensington branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £11.50 X hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: Full-time (45 hours), Permanent Salary: £11.5 - £12 per hour + Service charge + Extra tips

We are seeking a Front Of House Manager to lead and support our team of beauty experts work 5 days per week between the hours of 9am-8pm. you will provide consultations to our Expert Partners, maintain and improve services, ensuring they are carried out in a professional manner at all times. You will be writing treatment protocols and suggesting products to our Expert Partners that meet our clients’ needs. you are required to be customer-service oriented and are familiar with a wide range of beauty products. you should be a beauty expert, up-to-date with all the latest trends and able to offer exceptional service to our service providers. Must have experience in dealing with customers, sales and must be familiar with ordering and maintaining stock along with dealing with our international partners Responsibilities: • Manage the booking diary • Manage the opening and closing of the business. • Manage staff scheduling. • Give 5 star customer service. • Upsell products and treatments • Take advantage of retail opportunities when engaging with clients • Handle customer enquiries, complaints, and concerns. • Handle issues that arise during service delivery. • Increase product sales through effective customer service and promotion. Job Types: Full-time, Permanent Pay: £30000-£35000 per annum Benefits: • Company pension • Employee discount • Health & wellbeing programme • Store discount Schedule: • 8 hour shift • Day shift • Weekend availability Supplemental pay types: • Commission pay Experience: • Customer service: 1 year (required)

Head Breakfast Chef We are currently seeking a talented and motivated Breakfast Chef to join our team at Limes, an all-day dining brasserie concept located in the heart of Hadley Wood, EN4 0EJ. Limes is situated in a communal and affluent residential area, providing a fantastic opportunity to work in a vibrant and thriving community. As the Breakfast Chef, you will be responsible for running the kitchen and developing the other kitchen staff, consisting of a team of three and one kitchen porter. This role requires you to have excellent leadership skills and the ability to build and mentor a team, ensuring that they are trained in all aspects of the menu. The position offers day-time hours only, with the shift finishing by 4-5pm daily. The average working hours are 50 hours per week, and the pay ranges from £750 to £850 per week, depending on experience. Key Responsibilities: - Create and develop an all-day dining menu, including daily salads, baked goods counter, and brunch classic dishes like eggs Benedict, avocado on sourdough, and granola bowls. - Prepare brasserie classic lunches, such as burgers and fries, roast chicken, and pasta dishes. - Maintain a high standard of hygiene, including proper hand washing, cross-contamination safety checks, and temperature monitoring. - Demonstrate excellent communication skills, with a high level of written, verbal, and reading proficiency in English, as our kitchen operates in an English-speaking environment. - Collaborate with our team to curate a menu that can be changed seasonally, while keeping a base of favorite dishes for year-round enjoyment. - Contribute to the growth of the Limes brand, as we aim to expand from 2 branches to 10+ in the coming years. - Utilize high-quality seasonal produce to create dishes that are priced well and served in generous portions. - Provide exceptional customer service, ensuring high customer retention and satisfaction. Requirements: - Proven experience as a Breakfast Chef or similar role, with a strong background in all-day dining cuisine. - A passion for creating innovative and delicious dishes. - Strong leadership and team-building skills. - Excellent knowledge of food safety and hygiene practices. - Ability to work in a fast-paced environment and handle multiple tasks simultaneously. - Flexibility to adapt to changing menus and customer preferences. - A proactive and positive attitude, with a commitment to delivering exceptional culinary experiences. - Eligibility to work in the UK. We offer a unique opportunity to join a growing team with plenty of career growth potential as the Limes brand expands. Our kitchen is equipped with top-of-the-line brands, including Blue Seal, Rational, Foster, Williams, Thermomix, Robocoupe, Carpigiani, and more. If you are a talented and ambitious Breakfast Chef with a passion for creating memorable dining experiences, we would love to hear from you. Join us at Limes and be part of our journey to success. To apply, please submit your resume and a cover letter highlighting your relevant experience and why you are interested in joining our team. We look forward to reviewing your application.