Customer service team lead jobs in United Kingdom

Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Bartender at Roe, you will lead the bar team in delivering outstanding drinks and service while upholding the highest standards of quality and hospitality. You will play a key role in shaping an innovative and sustainable beverage program, mentoring staff, and ensuring an exceptional guest experience. Key Responsibilities: - Lead and inspire the bar team to deliver expertly crafted cocktails, wines, and beverages to the highest standards. - Oversee daily bar operations, ensuring seamless service and exceptional guest engagement. - Develop and refine cocktail menus, incorporating innovative and sustainable beverage practices. - Train and mentor bartenders, fostering a culture of continuous learning and excellence. - Manage inventory, control costs, and oversee ordering and stock rotation to minimize waste. - Ensure the bar maintains the highest levels of cleanliness, organization, and compliance with health and safety regulations. - Stay informed on industry trends, emerging techniques, and sustainability initiatives to enhance the beverage program. - Collaborate closely with the front-of-house and kitchen teams to create memorable food and drink pairings. About You: - Proven experience as a Head Bartender or Senior Bartender in a high-quality, fast-paced environment. - Strong leadership and team management skills with the ability to inspire and develop staff. - Deep passion for mixology, cocktails, and sustainable beverage practices. - Excellent customer service and communication skills, with a flair for guest engagement. - High level of attention to detail and the ability to thrive under pressure. - A team player with a proactive approach and a commitment to hospitality excellence. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Birley Bakery is the newest opening from entrepreneur Robin Birley, owner of private member’s clubs 5 Hertford Street & Oswald’s. Birley Bakery is located in Chelsea Green, London and aims to create a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We will fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. All bread and pastries will be baked on site at our shop. We are currently looking for an Shop Supervisor to join the Birley Bakery Team. The company benefits our Shop Supervisor receive are: - 28 days holiday per year (including bank holidays) - Discounted gym membership with GymFlex - Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist - Private medical insurance with Bupa - Private dental insurance with Bupa - Workplace nursery scheme - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Access to a company doctor - Eyecare & specs vouchers - In-house industry training - Sponsored social events - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Online retail discounts - 20% discount at Birley Bakery - Free English Classes - Freshly prepared meals whilst on duty The responsibilities of our Shop Supervisor are: - To assist the Shop Manager to maximise sales and service levels within the shop. - To maintain the cash handling procedures conducted within the shop and for the security of any monies held on site. - To lead by example and ensure that high standards of customer service are practised by all staff and are maintained. The Experience & Qualifications required of our Shop Supervisor are: - Previous experience working in a retail or hospitality environment is required - Experience of supervising a team is required - A friendly, approachable attitude is essential! The working hours: - The shop is open 7 days per week from Monday- Sunday- 6am-8pm - 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Shop Supervisor at Birley Bakery then apply by forwarding your up to date CV to the link below

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. - Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales. - Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture. - Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under pressure. - Knowledge of inventory management, point-of-sale systems, and business operations. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.

About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Full responsibility and accountability for your store’s overall profitability. Driving sales in alignment with targets and always pushing for inventive ways to grow the business. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach. Monitor customer feedback and make improvements based on insights. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management. Monitor food quality and ensure compliance with health and safety regulations. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement. Competitive salary + exciting bonus programme.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as Manager in the Specialty Coffee Industry. As manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. Manor Park

Applicants must have experience in retail sales, particularly in sectors such as clothing, accessories, or jewellery. Please note that experience in food and beverage retail will not be considered. Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Store Supervisor e to join our team. As a Store Supervisor, you will be responsible for overseeing daily store operations, providing expert product knowledge, fostering team collaboration, and representing the brand effectively. By managing staff, monitoring performance, and ensuring the store runs smoothly, the Store Supervisor contributes to the overall success of the retail business. Responsibilities: Customer Service: - Serve customers effectively and ensure accuracy with cash handling: - Greet customers warmly and assist with their inquiries. - Handle cash transactions accurately, providing change and receipts promptly. - Ensure a positive and friendly shopping experience. - Assist customers as and when required: - Be attentive to customer needs and offer assistance. - Provide product information and guidance on selections. - Resolve customer issues or direct them to the appropriate personnel. Stock Management: - Replenish stock as required; ensure stock is handled with care: - Monitor inventory levels and restock shelves as needed. - Handle products with care to prevent damage. - Maintain a well-organised and visually appealing display. - Review, check, and record deliveries received. Highlight any anomalies: - Inspect incoming shipments for accuracy and quality. - Record and report any discrepancies or damaged items. - Communicate with the inventory or management team regarding stock levels. Store Operations: - Ensure the store is opened and closed according to the specified schedule: - Open the store in a timely manner, ensuring all systems are operational. - Close the store securely, following established protocols. - Supervise the store environment: - Monitor store cleanliness and ensure all team members contribute to maintaining a tidy environment. - Oversee cleaning tasks, ensuring they are completed per schedule. - Manage store security: - Conduct regular security checks to prevent theft or damage. - Report any suspicious activities or breaches of security to the Area Manager. Team Leadership & Collaboration: - Lead and motivate store staff: - Provide clear direction to sales assistants and support staff in day-to-day activities. - Foster a positive team culture by encouraging collaboration and initiative. - Train new team members and provide ongoing coaching to improve performance. - Monitor staff performance: - Track individual and team performance metrics and provide feedback to ensure targets are met. - Identify areas for improvement and implement action plans. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. London

What we’re looking for: Proven experience behind the bar Confident in taking orders and delivering excellent drinks Skilled in checking and counting stock Ability to work efficiently under pressure Passionate about customer service and creating a great atmosphere If you’re enthusiastic, reliable, and ready to be part of a dynamic team, get in touch! We look forward to hearing from you!

Join us as we continue to expand across London. We are part of a chain of 6 high-end central London dry cleaning stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. WE ARE CURRENTLY LOOKING TO RECRUIT LAUNDRY/SHOP ASSISTANTS *Experience in laundry is preferred, but by no means essential. We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team *What we look for:* - Driven, committed and target-orientated individuals - Good organisational skills - Team Players -Thorough desire for quality and detail *Job Roles:* Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations *Why join us?* - Join a special, diverse and enjoyable company culture - Excel and develop vital and transferable skills such as sales, customer service, management, leadership etc *Who are we? * - Officially founded in 2001, we are a growing, diverse cleaning company with branches spaced all across central London. We have bases in Mayfair, Marylebone, Fitzrovia, Euston, Covent Garden and Baker Street. We look forward to welcoming you

As Shop Manager, you'll: Build and inspire a team of volunteers that deliver excellent customer service Maximise shop profit through achieving/exceeding budgeted sales targets, leading on pricing of items for sale according to guidelines Maintain high levels of shop presentation through effective merchandising, using commercial decision making to drive best use of space available Use marketing skills to request quality stock Provide leadership and line management to volunteers and paid members of staff

About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Sous Chef to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment. Responsibilities - To support the seamless running of the kitchen, by providing a highly efficient and effective service whilst ensuring that all Food production and operation adheres to specified recipes and food cost percentage. Reporting to the Head Chef. - The main responsibilities will be to assist and supervise the agreed standard of food service for the duration of the shift. The ability to liaise and co-operate effectively with all Front and Back of house team members is a must, as is promoting the safe use of the kitchen, its equipment and the building under the Health and Safety at Work act, extended to any hygiene and safety regulations. - The Sous Chef will be required to supervise the training of all new staff members in the department, to the standard required by the Head Chef, to supervise and promote all relevant food controls and food safety records and ensure that they are always logged and adhered to. - To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform the Head Chef of any relevant shortages. - To follow and train the team on all the recipes in place for the actual menu. - To be able to create a bank of dish of the day, bringing creativity and variety to the menu in case of absence of the Head or Sous Chef. - To be aware of all relevant food suppliers and their product listings, to order accordingly as and when necessary and in accordance with the level of business. - To supervise the smooth and efficient service and production of food from the department by working with all elements from Front and Back of house, ensuring all necessary preps and works are completed prior to the commencement of service. - To ensure all department staff works hygienically and productively, in accordance with legal standards and the Head Chef’s standards. - To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mise en place. - To be aware of the required food percentages and recipes as set down by budget. To assist in the supervision and running of the department with a keen attention to these. - To remain on duty until the following shift takes over or until you are discharged by the Head Chef. - To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished. - To ensure, in close relation with your team, that all section files and recipes are maintained and updated, to maintain constant quality control of all food prepared and cooked ensuring it is to the Head Chef’s standards. - To ensure that all health marks are collected and allocated to the correct administration. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To ensure all areas of the back of house remain tidy and clean prior, whilst and after each service. - To operate the pass service of food from the kitchen to the restaurant, liaising with the Front of House teams and ensuring the food is to the standard required by the Head Chef. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To control the processes, labelling, cleanliness and safe running of the kitchen. In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As a Sous Chef, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

About the job We are seeking a dynamic and highly organized individual to join the team at Camelot Castle Estate in a combined role as Admin & Front of House Staff Member. This is a unique opportunity to work at a historic and prestigious property, where you will be involved in both administrative tasks and providing excellent service to our guests. It is a full-time all-year-round position. The ideal candidate will have strong organizational skills, a friendly and welcoming demeanor and the ability to multitask effectively. As part of our team, you will be a key point of contact for both visitors and guests, ensuring a seamless and memorable experience at our estate. Key Responsibilities: Administrative Duties: Manage and organize day-to-day administrative tasks, including guest bookings, reservations and maintaining guest records. Answer emails, phone calls, and inquiries in a timely and professional manner. Handle check-in/check-out procedures, ensuring all guest details are accurately recorded and processed. Ensure smooth operation of office systems, including managing guest accounts, invoices and payments. Front of House & Guest Services: Welcome guests on arrival, providing them with a warm, friendly and informative experience. Perform check-ins and check-outs with efficiency and professionalism. Serve guests at the bar and cafe, making coffees, cocktails, and assisting with food and beverage orders. Assist guests with special requests, including booking services, arranging transportation and providing local information. Conduct tours of the estate, showcasing its history, features, and amenities. Ensure the front of house area is clean, organized, and presentable at all times. Respond to guest inquiries and resolve any issues or concerns in a prompt and courteous manner. Collaborate with other team members to ensure that guests have an exceptional experience during their stay. Working Environment: This position will require both office and front-of-house work and involves a mix of administrative duties and guest-facing responsibilities. You will be part of a small, dedicated team, and will have the opportunity to contribute to the success and reputation of Camelot Castle Estate. Why Work With Us? A unique opportunity to work at an iconic and privately-owned property. A supportive and collaborative team environment. The chance to enhance your skills in both administrative tasks and customer service within the hospitality industry. If you’re a friendly, organized individual with a passion for providing excellent service, we would love to hear from you! Number of positions: 2 £30,960 annual salary Live-in option available at £74.62 per week - Meals on duty - Tips - 28 days paid holiday - Staff discount Department: F&B service Customer Service Host/Hostess About you Previous experience in a customer-facing role, preferably in hospitality or administrative positions. Strong organizational and multitasking skills with an ability to work independently. Excellent communication and interpersonal skills with a focus on customer service. Ability to work in a fast-paced environment, maintaining a calm and professional demeanor. Barista and bartending experience is preferred but not essential. Flexibility to work weekends and holidays as required. Language required: English. Russian is a plus The company THE HISTORY OF CAMELOT CASTLE In 1894, A Company was formed by Sir Robert Harvey an Entrepreneur, who made his fortune in South American mining, to build Camelot Castle. Designed by Silvanus Trevail, a leading Victorian architect of the day, the castle was completed and opened at Easter 1899, taking five years to complete. From the day of its opening, Camelot Castle was one of the most sought after destinations and places to stay in the Victorian and Edwardian world, with stars and luminaries of the age spending weeks at a time often bringing their staff and friends for the summer and in the winter for Christmas. Films such as ‘Knights of the Round Table’ starring Ava Gardner, ‘Dracula’, starring Sir Laurence Olivier and many others have been filmed here. Camelot Castle has inspired artists and lovers of beauty for decades. One Hundred years after its construction in February 1999 while visiting Tintagel Island as part of his research into the true source of creativity, John Mappin, of the Mappin and Webb, Diamond, Jewelry and Silver dynasty and Crown Jewelers, acquired Camelot Castle and the adjoining lands and estates as a private residence for his family. Camelot Castle was at that time in 1999 acquired with the specific purpose of being a family home. It was several months later, having observed firsthand how much others enjoyed the location and how their friend, Artist Ted Stourton’s creativity had blossomed, as a result of discoveries made by the family in relation to a person’s creativity, that John and Irina Mappin decided that rather than run Camelot Castle as a private home, they would share it with others, so others too could enjoy their home and experience the beauty and atmosphere of this unique treasure. It was clear that the inspirational potentials of Camelot Castle for others was totally unique. To help with this growth they loaned some of their personal family household staff to help in the additional administration and care of additional guests. Today, nearly fifteen years later, while it is still the family home, hundreds of people have had the opportunity to stay at Camelot Castle and several more rooms have been made available for guests. Recently, due to the popularity of Ted Stourton’s art and how the market is staring to view it the family has embarked on a full historic restoration of Camelot Castle and the surrounding Estates. This saw the opening of the Golden Age Bar and The Explorers Tea Room which welcomed to Camelot Castle even more guests. The full restoration of the Camelot Castle Private Family Drawing Room - The Infinity Salon or Blue Room, as it has come to be called, is a spectacular and award winning example of Victorian and Edwardian historic restoration and has set the standard to which every part and room of Camelot Castle and its estate will be restored by the family. Over the coming months and years guests will see a total and detailed restoration of every part of this Castle - this is made possible, in part, by Collectors of Ted Stourton’s art who themselves through their patronage become part of this great purpose. Camelot Castle is still today managed by the family’s private household staff and they do a wonderful job looking after our guests. Most of our staff have been with us for many years. Indeed they cannot be praised enough for maintaining the standards and atmosphere of a private home with extraordinary attention to detail, while at the same time welcoming guests from all over the world. One of the great purposes of creativity is to share beauty with the world and it is our hope that you have as much pleasure visiting our home as we have had in sharing it and that you find here inspiration in relation to beauty and creativity, that is truly here for all to experience.

Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Assistant to join our team. As a Sales Assistant, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

Housekeeper - California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique guesthouse, the first property opened within The Megaro Collection portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking for a housekeeper for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The housekeeper will be responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. You will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as back of house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPI’s are achieved. · Demonstrate a pro-active approach to self-development. · Maintain high standards of personal presentation and hygiene in line with the company dress code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years’ experience in a luxury hotel. · 1 year of working as a cleaner. · Reliable and dependable in performing duties. · Customer Service centric. · The desire to succeed, through drive and commitment to high levels of customer service, and product and service offerings. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. This is a wonderful opportunity for an individual who’s willing to learn and grow, apply now to be part of our enlarged family at The California Hotel.

Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £ 18.71 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to £18.71 / hour

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 28 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £ 17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $17.21 / hour

Tru Hair is a leading provider of advanced hair replacement solutions and premium grooming services. We are passionate about restoring confidence through expert care, top-quality systems, and personalized service. We’re now seeking a skilled and client-focused professional to join our team as a Hair Replacement Specialist with barbering expertise. ⸻ Key Responsibilities: 🔹 Hair Replacement Services • Consult with clients to assess hair loss concerns and recommend appropriate non-surgical solutions (e.g. hair systems, toppers, scalp treatments). • Fit, cut, blend, and style hair replacement systems to achieve a natural look. • Maintain, clean, and service hair systems, ensuring longevity and comfort. • Educate clients on aftercare routines and product usage. • Maintain detailed client records and follow-up schedules. ✂️ Barbering Services • Perform traditional barbering: cutting, fading, shaping, beard grooming, and styling. • Recommend styles and grooming products tailored to client needs. • Deliver excellent customer service in a professional and relaxing environment. What We Offer: • Competitive salary plus commission structure. • Ongoing professional development and training in hair replacement. • Supportive, client-centered team environment. • Opportunity to grow with a dynamic and expanding brand.

Job Description: We are seeking an enthusiastic and experienced Store Manager to join us at ARRO Coffee. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee and thrives in a dynamic environment. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. Operational Management: - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Collaborate with corporate teams on marketing initiatives, product launches, and store events. Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Live True London is looking for you! A talented creative hairdresser. Overview We are Live True London. We have 4 salons in Clapham, Brixton, Vauxhall and Soho. We are now looking to grow our teams and open in new locations, with exciting new openings and franchise opportunities coming soon! We believe our purpose is to empower people. We want to empower our teams to be creative and to pursue their dream career with us. Fun is at the core of how we work. We are creative and authentic in all that we do. We want to be a confident and strong voice for “positive change”. We are looking for: A fully qualified hairdresser, either on an employed basis or self-employed contract, who can grow a loyal clientele base, maintain a busy column, and improve performance on an ongoing basis. What you can expect from us · An above industry standard commission structure. · Investment in your ongoing development with a bespoke education journey. · A supportive environment where you can excel and thrive in your craft. · Opportunities to participate in industry events, photoshoots & educator training. · Education through Live True London Educators, L’Oréal Academy, ColorWow, Beauty Works, Zen, FUL and more! Our benefits: · Uncapped unlimited commission and high earnings to unlock your potential with us · Industry leading retail commission brackets (with up to 40% commission on retail sales!) · Salon employment or self-employed contract · 28 days annual leave (Pro rata) · Flexible working pattern · Company Pension Scheme · Mental health and wellbeing support available 24/7, 365 days a year from qualified professionals fully funded by the Company · Personalised learning and development program · Cutting edge training from industry leading experts · Opportunities for growing your career in hairdressing through art team opportunities, becoming an educator, working with world class brands for product launches and events, haircare product development and testing, managing a salon and head office progression and franchising · Exclusive company discounts · Recommend a friend scheme - £500 What you will be doing · Growing and maintaining a busy column of loyal, high value clients. · Demonstrating excellent technical capability. · Wowing clients with your customer service skills. · Showing desire, dedication, and passion for learning. · Achieving agreed personal & professional goals. We are dedicated to providing the best training in the industry; therefore, we welcome applications of all levels and experiences to strengthen our diverse team. If you want to be part of an exciting and growing company, please send your CV to us and we will be in touch shortly. SPONSORSHIP NOT AVAILABLE Job Types: Full-time, Permanent Pay: Up to £65,000.00 per year Additional pay: Bonus scheme Commission pay Performance bonus Tips Benefits: Casual dress Company events Company pension Employee discount Health & wellbeing programme Language training provided Profit sharing Referral programme Store discount Flexible language requirement: English not required Schedule: 10 hour shift 8 hour shift Day shift Work authorisation: United Kingdom (required)

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to $18.21 / hour

Fisherman Greenwich is looking for enthusiastic, reliable individuals to join our team! Whether you’re starting out or ready to take on a leadership role, we have flexible positions available for Team Members, Shift Supervisors, and Team Leaders. About the Roles: Team Member: Help prepare and serve delicious fish and chips, provide excellent customer service, and keep the shop running smoothly. No experience needed—we provide full training! Shift Supervisor: Support daily operations by leading the team during shifts, ensuring great service, and assisting with shop management. Ideal for those ready to step into a leadership role. Team Leader: Manage shifts, lead the team, handle customer enquiries, and help improve our service and operations. Leadership experience is a bonus, but we offer training to help you grow. What We Offer: Competitive pay from £8 to £10 per hour based on role and experience Flexible working hours (evenings, weekends, part-time, and full-time) Friendly, supportive team environment Full training and opportunities for career growth What We’re Looking For: Positive attitude and willingness to learn Reliable and hardworking team players Good communication skills Flexibility to work evenings and weekends How to Apply: Please send us a message with: Your availability (days/times you can work) Whether you're looking for part-time or full-time Where you're based and how far you are from Greenwich We’ll be in touch to arrange a quick chat!

We are seeking an experienced and dynamic Salon Manager to oversee the daily operations of our salon. The ideal candidate will possess strong leadership skills, a passion for the beauty industry, and the ability to create a welcoming environment for both clients and staff. As a Salon Manager, you will be responsible for ensuring exceptional customer service, managing a team of stylists, and driving sales to achieve business goals. Duties • Develop and implement sales strategies to achieve and exceed revenue targets • Lead and supervise staff to ensure high standards of service and professionalism. • Manage scheduling and appointments to optimise staff utilisation and client satisfaction. • Train and mentor staff in techniques, customer service, and product knowledge. • Oversee daily salon operations, ensuring efficiency and adherence to protocols • Implement marketing strategies to increase client retention and attract new customers. • Handle client inquiries, complaints, and feedback with excellent phone etiquette. • Monitor inventory levels and order supplies as needed to ensure smooth operations. • Ensure compliance with health and safety regulations within the salon. • Establish and maintain relationships with local businesses and event organisers to generate referrals. • Attend industry events and community gatherings to promote the salon and expand its network. • Collaborate with beauty influencers to enhance brand visibility Experience • Proven experience in a managerial role within the beauty or salon industry is essential. • Strong organisational skills with the ability to manage multiple tasks effectively. • Excellent time management skills to prioritise responsibilities efficiently. • Demonstrated leadership abilities with experience in team management and supervision. • Bilingual or multilingual skills are highly desirable for effective communication with diverse clientele. • A passion for sales with the ability to promote products and services effectively. If you are a motivated individual with a flair for leadership in the beauty sector, we invite you to apply for this exciting opportunity as our Salon Manager.

Are you: A team player with the ability to act independently, good with people, practical and willing to learn to add to your skill set? Do you have a ‘can do’ attitude with a desire to deliver excellent customer service? Are you looking to become an integral part of a friendly family run business? If so, then below may be of interest. Person specification: Ability to reliably commute to RM18 8RH Willingness and ability to work in confined spaces (attics, loft spaces etc). and in environments that have suffered fire or water damage or mould contamination. You will be expected to work as part of a team, or alone, and to follow procedures. Some heavy lifting will be required. Good people skills are essential as you will be dealing with customers/loss adjusters/builders/insurance companies and policyholders daily. Good levels of literacy and numeracy are essential for understanding specifications of jobs and completing reports. The ability to deal with confidential and sensitive information is vital. You should have some experience of using iPads and good DIY skills and some knowledge of buildings would be highly desirable. A full, clean and valid UK driver’s licence is required. The successful applicant will have to pass a DBS (CRB) check. Using Rainbow Restoration branded vans and equipment, duties to include: Attending damaged properties and completing works such as stripping out walls, floors, ceilings and fittings, extraction of water and uplifting saturated carpets and floorings. Cleaning and decontaminating properties which have suffered fire, flood, mould or neglect, using commercial chemicals and adhering to health and safety guidelines. Carrying out drying techniques and installing drying equipment as required. Packing and removal of furniture and contents to storage. Cleaning of contents within property or at off-site locations. Liaising with customers/loss adjusters/builders/insurance companies/policy holders where necessary, ensuring a friendly and efficient service in accordance with company values. Completing paperwork and tablet-based job reports to meet company targets. Ensuring compliance with health and safety practices including carrying out risk assessments, the use and maintenance of personal protective equipment and respiratory protection equipment, making others aware of any potential dangers. Ensuring your van is equipped as required, cleaned and serviced according to manufacturer’s guidelines. Engage in regular training courses as required. The Company: We are part of a franchised operation being one of 55 branches covering the whole of the UK, which is a leading supplier to the insurance industry. We are a disaster recovery, restoration and specialist cleaning service that boasts a wide range of services and customers. The company has industry-leading comprehensive internal training coupled with external courses. We send staff members on BDMA courses together with asbestos testing and leak detection training. Occasional overtime and on call.

A leading company based in Brighton is seeking enthusiastic individuals to join their growing sales team on a full-time equivalent basis. Specialising in face-to-face marketing and sales, the company supports business growth by boosting visibility and expanding customer reach. This subcontracted position offers a commission-based pay structure—meaning your earnings are directly tied to your performance. The more you sell, the more you earn, with exciting incentives available to further increase your income! Why You'll Enjoy the Sales Assistant Role: Incentives & Rewards: Reach your targets and unlock exciting perks—from boosted earnings and travel experiences to fun social events. Professional Growth: Gain valuable skills in sales, customer service, marketing, and leadership through hands-on training with seasoned professionals. Recognition for Your Efforts: Your hard work matters. Enjoy regular praise and performance-based financial bonuses. Prime Location: Work from the heart of Brighton, with convenient access to public transport, great food spots, and vibrant nightlife for post-shift unwinding. No Cold Calling: Skip the B2B sales grind. You'll receive a ready-to-go client and can start making B2C sales from day one. Career Advancement: As the company continues to grow, so do your opportunities—progress into leadership roles and help shape the direction of the team. Your Daily Role as a Sales Assistant: Sales Engagement: Connect directly with potential customers through residential and event-based campaigns, promoting and selling client products and services. Brand Representation: Wear branded clothing to build trust and clearly represent the company you’re working with. Create Lasting Impressions: Deliver positive, engaging customer experiences that encourage long-term satisfaction and loyalty. Customer Support: Provide top-tier customer service by being well-versed in the products, services, and brand you represent. Team Collaboration: Work alongside your teammates to improve sales strategies and adapt to different customer needs. Stay Up to Date: Join regular team meetings to keep informed on product updates and new sales techniques. Be Involved: Participate in daily team briefings and enjoy optional extras like social events, training workshops, and award nights to stay motivated and connected. Boost Brand Awareness: Act as the public face of the brands you represent, helping to deliver their message to the right audience. What They’re Looking For in a Sales Assistant: Team Player: You enjoy working with others, learning as a group, and contributing your own insights. No Experience Needed: Perfect for entry-level candidates! While experience in customer-facing roles like retail or hospitality is helpful, it’s not required. Results-Driven: You’re motivated by goals and constantly look for ways to improve your performance. Strong Communicator: You’re confident in face-to-face conversations and can clearly explain product benefits. Friendly & Approachable: Your warm personality helps customers feel comfortable and engaged. Availability: Able to commit to the equivalent of full-time hours—five days a week from Monday to Saturday, with flexible day selection. Important: Due to the full-time nature of the role, it’s not suitable for students currently in education. Ready to Launch Your Sales Career? Apply today by submitting your CV and contact details. The recruitment team will reach out to successful candidates shortly! Job Types: Full-time, Part-time, Permanent Pay: £457.60-£780.00 per week Expected hours: 35 – 40 per week Additional pay: Bonus scheme Commission pay Schedule: Monday to Friday Weekend availability Work Location: In person

lead waiter/ waitress, - experiences in Japanese restaurant, - help to set up restaurant, ensure opening and closing are completed according to schedule - lead a small team of front house staff - Run tickets and ensure smooth customer service . - bring and establish customer service standards in a high end setting . - training and hiring new staff

About the Role: We are looking for a motivated and enthusiastic Sales Representative to join our team in Brighton. You will be responsible for engaging with potential clients, identifying their needs, and offering solutions that align with our products and services. ⸻ Key Responsibilities: • Build and maintain strong customer relationships • Identify new sales opportunities and generate leads • Conduct product presentations and close deals • Meet or exceed monthly sales targets • Provide excellent customer service and follow-up ⸻ Requirements: • Previous experience in sales or customer service (preferred but not required) • Strong communication and negotiation skills • Self-motivated and results-driven • Ability to work independently and in a team • Right to work in the UK ⸻ What We Offer: • Ongoing training and development • Opportunities for career progression • Supportive team environment

At Kaizen Promotions, we believe in continuous improvement and delivering excellence. As a leading marketing and promotions company, we specialize in face-to-face customer engagement to help our clients grow their customer base and brand presence. We’re driven by integrity, energy, and results—and we’re looking for individuals who share the same passion. Role Overview: We are seeking motivated and personable Sales and Customer Service Representatives to join our dynamic team. In this door-to-door role, you'll be the face of Kaizen Promotions, engaging directly with potential customers, representing our clients' products or services, and providing excellent service and support. What We Offer: Full training and ongoing support Uncapped earning potential with commissions and bonuses Career progression opportunities for top performers A fun, energetic, and team-oriented environment Recognition and rewards for hard work What We’re Looking For: Excellent communication and interpersonal skills Positive attitude, resilience, and a strong work ethic Self-motivated and target-driven Customer-focused mindset Previous sales or customer service experience is an asset (but not required) Must be comfortable with outdoor, face-to-face interaction

Vanda’s Kitchen have a café/store in St Paul's London. Do you have a passion for delivering a high-quality customer focus service? This role will give you the opportunity to make a real impact on our customer’s journey by being a main point of contact being able to deliver a high standard of customer service. At the core of our values is our commitment to deliver exceptional customer service and experience. Do you have real barista experience, confidence with pastry preparation and gluten free seperation including changing gloves etc. Vanda’s Kitchen - Customer Service Job Description ·To greet customers with a nice manner as they enter the shop ·To act as the point of contact between the customer and the kitchen ·To be able to prepare coffees and basic kitchen jobs to complete taken orders. · To demonstrate an understanding of the menu and the options available to the customer. · To report any issues to the head chef immediately. · To be confident in speaking to the public. This all sounds great - What key skills do I need to apply: Previous experience of a customer service role , face to face Experience of handling and resolving customer issues, with a first-time right attitude Strong communication skills both written and verbal Experience of working in a fast-paced environment with the ability to navigate through change Experience in a gluten free kitchen/shop is advanteous

JOB OVERVIEW: Ask Rany Ltd is seeking a proactive and experienced Retail Manager to lead our store operations. The successful candidate will be responsible for supervising staff, managing daily operations, maintaining stock control, and ensuring exceptional customer service while achieving business goals. KEY RESPONSIBILITIES: - Organize and oversee daily store operations, ensuring smooth workflow and staff efficiency. - Allocate responsibilities to team members and supervise their performance. - Guide, support, and motivate staff to achieve their full potential. - Monitor stock levels, manage purchasing, and ensure spending aligns with budget targets. - Address and resolve customer complaints professionally to uphold the store's reputation. - Conduct regular inspections across all store areas and resolve operational issues. - Plan and implement in-store promotional events and merchandising displays. - Ensure compliance with all legal, health, and safety regulations within the store. KEY SKILLS & COMPETENCIES: - Strong leadership skills with the ability to inspire and motivate a team. - Effective planning and delegation skills to manage workloads efficiently. - Excellent customer service and interpersonal communication skills. - Quick learner with the ability to adapt to new systems and procedures. - Strong multitasking ability and resilience under pressure. - A collaborative team player who contributes fresh and innovative ideas. EXPERIENCE REQUIRED: - Minimum of 1 year in a managerial or supervisory retail role. - Proven experience in team leadership and retail operations management.

The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.

We are seeking a dynamic and energetic person. Keen to learn a broad section of the optical business. Sales, admin, customer service, order processing. The ideal candidate will possess an outgoing personality, comfortable talking to many different types of people. Be able to deliver excellent customer service and be keen to learn new skills. This role requires exceptional drive and the capacity to foster relationships with clients and team members alike. The successful candidate will learn how to manage a sales territory as well as al the administration that goes behind this. Responsibilities Contacting all customers in the territory. Establish and maintain relationships with clients, ensuring high levels of customer satisfaction. Collaborate with marketing teams to align promotional strategies with sales goals. Utilise HubSpot tools to track sales activities, manage leads, and report on performance metrics. Monitor competitor activities and adjust strategies accordingly to maintain a competitive edge. Skills Excellent communication skills, both verbal and written. Customer-focused approach. Ability to work independently while also being an effective team player. Join us as we strive for excellence in our sales team and contribute significantly to our company's growth!

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. ** Benefits** - Cycle to work scheme - Meals - Company pension scheme - Team events

We are looking for highly motivated and experienced Waiter/Waitresses part time to join our team In our Goodge Street branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £12.21 x hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: part time Salary: £12 per hour + Service charge + Extra tips (Approx £13/14)

(IMMEDIATE START AVAILABLE) Are you a results-driven go-getter who thrives in a flexible, self-directed environment? Enjoy engaging in quality customer service? If so, it’s time to join our dynamic team! Why Join Us? Unlimited Earnings – No cap, just your ambition fuelling your income. Total Flexibility – Set your schedule, be your own boss. Fast-Track Growth – Leadership opportunities await. Top-Notch Training – Get the tools and mentorship to succeed. Supportive Team – Win together, grow together! ** Responsibilities:** Generate and qualify leads. Build lasting client relationships. Sell with confidence & smash targets. Continuously learn and improve. We are looking for: You’re a strong communicator & relationship-builder. You’re self-motivated and goal-oriented. You manage time like a pro and thrive independently. Sales experience? Great! If not, determination is key. Why Settle? Go Further Be your own boss. Earn without limits. Enjoy global travel opportunities. Ready to take control of your future? APPLY NOW!

Landscape Gardener Team Leader Location: SW4, South London Job Type: Self-Employed - Full-Time - UTR About Us: We are a top-rated, growing landscape design company dedicated to transforming outdoor spaces into beautiful, functional environments. We take pride in our unwavering commitment to quality, sustainability, and customer satisfaction. Position Summary: We seek an experienced and motivated Landscape Gardener Team Leader to oversee our landscape crew in a 10-mile radius around Clapham. The ideal candidate will have a strong background in landscape gardening, including brick-laying, paving, decking, fencing, excellent leadership skills, and a passion for creating stunning outdoor spaces. This role involves leading a team of gardeners, ensuring high-quality service delivery, and managing multiple landscaping projects. Key Responsibilities: - Supervise and lead a team of landscape gardeners in various projects, ensuring tasks are completed efficiently and to a high standard. Ensuring budgets are met and are efficient - Plan and coordinate daily activities, assign tasks, and monitor team performance to achieve project goals. - Collaborate with the company owner to understand the project's landscaping needs and present ideas and solutions. - Conduct site assessments and inspections to determine project requirements and resources needed. - With my support, I train and mentor team members, fostering a positive work environment and encouraging professional development. - Maintain equipment and tools, ensuring they are in good working condition and properly utilised by the team. - Monitor and ensure compliance with safety regulations and best practices in landscaping. - Manage inventory and order supplies as needed for various landscaping projects in coordination with the owner. - Provide exceptional customer service, addressing any client concerns or questions promptly. - Know the building and planning regulations. Qualifications: - Proven experience in landscape gardening, with a minimum of 1-2 Years in a supervisory or leadership role, or a person ready for a step up. - Strong knowledge of horticulture (preferred but can be developed), landscape design principles, and sustainable practices. - Excellent organisational and time-management skills. - Effective communication and interpersonal skills, with the ability to motivate and lead a diverse team. - Proficient in the use of landscaping tools and equipment. - Be able to deal with their taxes and expenditures. - Physical Requirements: - Ability to perform manual labour in various weather conditions. - Capable of lifting heavy objects and performing tasks that require physical stamina. - What We Offer: - Competitive salary commensurate with experience. - Opportunities for professional growth and advancement. - A supportive and collaborative work environment. - If you are passionate about landscape gardening and ready to take on a leadership role, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience.

Duties and Responsibilities: · Recruit, train, and supervise store staff, ensuring they are knowledgeable about products and customer service standards. · Schedule staff shifts and manage employee performance, providing feedback and conducting performance evaluations. · Stay informed about new products, trends, and competitors in the card and gift industry to provide valuable insights and recommendations. · Ensure the store is clean, organized, and visually appealing, adhering to company standards for merchandising and displays. · Oversee inventory management, including stock ordering, receiving, and merchandising to ensure optimal product availability. · Manage daily operations, including cash handling, banking, and maintaining accurate financial records. · Plan and execute in-store promotions and marketing initiatives to attract customers and boost sales. · Prepare and manage the store budget, monitoring expenses and revenues to ensure financial targets are met. · Participate in community events and initiatives to promote the store and its offerings. · Address and resolve any conflicts or issues that arise among staff or with customers in a professional manner. Skill/experience/qualifications: · Ability to lead, motivate, and develop a team, fostering a positive and productive work environment. · Excellent verbal and written communication skills. · Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and maintain store operations efficiently. · Proficiency in budgeting, financial reporting, and inventory management. · Previous relevant experience. · A relevant bachelor’s or master’s degree.

We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our branch in East Finchley Our restaurant is dynamic and busy. We are specialised in traditional Neapolitan Pizza. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: - Greeting customers as they settle down at the restaurant tables and introducing them to the menus - Taking orders - Inquiring if the customers are satisfied, giving bills and processing payments - Operating the bar and coffee section - Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials - General cleanings If you are looking for: Great shifts, life balanced rota. Full training provided. Great opportunity to promotion to Head waiter/ Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Full-time (40 hours), Permanent

North Lane Sea Food Limited (Trading as a Tom’s Fish Shop) is a well-established takeaway business committed to delivering top-quality food and outstanding customer service. We're currently looking for a Takeaway Manager to join our dynamic team and lead day-to-day operations. Key Duties and Responsibilities: Oversee daily business operations and team activities Develop and implement staff schedules, assign duties, and monitor team performance Supervise, train, and mentor staff members to meet service and productivity goals Track sales, monitor productivity, and adapt business strategies accordingly Handle customer inquiries and resolve complaints to maintain satisfaction Manage inventory, reduce waste, and liaise with suppliers Ensure compliance with food hygiene, health, and safety regulations Support recruitment, onboarding, and development of new staff Prepare and present operational and financial reports Contribute to business growth through new products and market strategies Skills & Experience Required: Minimum 3 years’ experience in a similar supervisory or managerial role Strong leadership and multitasking skills Excellent communication and customer service abilities Good knowledge of Microsoft Office and basic financial practices Familiarity with UK food hygiene and safety standards Proven ability to manage teams and drive performance under pressure Working Hours: 37.5 hours per week Are you a skilled Kitchen Manager looking for a dynamic and exciting working environment and ready to take on a new challenge? Then we want to hear from you! To apply, please submit your resume outlining your experience and qualifications.

The Shift Supervisor is responsible for delivering a successful shift, ensuring that the business is operated to standards for quality and presentation of drinks, food, environment, ambience and customer service whilst maximising sales and profitability and ensuring that, policies and procedures are adhered to including security, health and safety and cash/stock control. Experience/Knowledge: - Genuine passion for hospitality and ensuring that the teams they lead and work in share this. - Lots of personality and not afraid to use it! - A love for food, drink, customer service and, above all else, people. - An entrepreneurial spirit with bags of business savvy and self-drive. - Previous experience managing a team/shift preferably in a fast-paced, branded operation. Responsibilities: - Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards. - Communicate and reinforce all company standards, policies and procedures. - Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service. - Understand of key holder duties. - Ensure pre-shift team briefings are carried out on every shift and that staff are motivated and clear on shift requirements/responsibilities/allocations and are inspired and engaged to deliver an exemplary customer experience. - Be customer focused, ensuring a management presence at all times and anticipating guests’ needs to ensure their expectations are exceeded. - Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue. - Ensure that cleaning rotas are completed on a daily and weekly basis and that all closedown procedures are carried out. - Handle guest complaints, requests and enquiries and to refer serious complaints to the senior manager on duty. - Ensure that staff are fully aware of all current and forthcoming events, promotions, menu changes and policy amendments. - Liaise with the kitchen, bar and reception teams on daily operations and customer events. - Ensure that all staff members are taken through the company and site-specific induction process including brand standards, health and safety and product training. - Be involved in and support the training and development of all floor staff via On Job Training and corrective coaching. - Manage the content and implementation of training manuals for all floor staff. - Ensure all staff receives constructive performance reviews on a regular basis. - Ensure that the bar and restaurant is safe and operating within the legal and company requirements for Fire, Health and Safety, Food Hygiene Licensing Law and Environmental Health. Attend any training as required by the Company and re-enforce these through training, communication and on the job coaching. - To work closely with the F&B management team to maximise service delivery opportunities and maximise profit in every shift. Personal attributes: - Positive, driven, proactive, kind, engaging and charismatic. Ideally, with a good understanding of football and a general passion for sports and hospitality. - A confident and professional communication style with excellent interpersonal skills. - A team player who can also work individually. - Ability to work evenings and weekends where necessary. - High attention to detail and strong numerical skills. - Planning and organising self and others - Customer Focus - Customer feedback - Operational standards

How about using your talent to save a life? In Lynxight we literally save lives by equipping pool lifeguards with an AI-based companion that's revolutionizing water safety. Our innovative technology enhances lifeguards’ response times and provides pool management with crucial operational insights, setting high standards in the aquatic leisure industry. With a growing global presence across renowned fitness, leisure, and hospitality sectors, and strategic partnerships aimed at advancing water safety, Lynxight is at the forefront of technological breakthroughs. Are you up for the challenge? Location: Remote (UK) Department: Operations / Customer Success Employment Type: Full-Time (day rate) About Lynxight Lynxight is a cutting-edge technology company specializing in AI-powered video analytics for aquatic environments. Our mission is to create safer, smarter, and more responsive aquatic facilities through intelligent surveillance systems and actionable data insights. We partner with public and private institutions globally to elevate safety standards and operational efficiency. Role Overview We are seeking a highly motivated and technically skilled Technical Support Engineer to join our growing team. As the first point of contact for our UK clients, you will be instrumental in diagnosing and resolving technical issues, supporting the smooth implementation of projects, and maintaining the high standards of customer satisfaction Lynxight is known for. This role requires a proactive and solution-oriented mindset, a self-starter with excellent communication skills, and the ability to troubleshoot complex hardware-software systems in real time. Key Responsibilities · Play a crucial role in delivering hundreds of parallel implementations for a diverse range of customers. · Support the remote technical teams to diagnose, troubleshoot, and resolve technical issues with existing sites and those in the project delivery phase. · Act as the primary technical in-person liaison for UK-based clients and partners. · Develop the technical skills required to deputise for the implementation engineers as required. · Support customers through system setup, calibration, and routine maintenance procedures as required. · Participate in the development of support and implementation best practices and knowledge base content. · Directly reporting to the Head of UK Customer Operations. Qualifications / skills · 2+ years of experience in technical support, IT, or a related technical customer service role. · Strong technical background in IT, with knowledge of hardware, software, and networking. · Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (preferred). Equivalent experience and qualifications would be considered. · Proficiency with Windows/Linux operating systems and command-line tools · Excellent problem-solving and analytical skills. · Customer-focused attitude with a commitment to providing exceptional service. · Self-motivated with the ability to work independently and manage multiple priorities. · Ability to travel frequently and work on the road, including overnight stays. · Previous experience working with international teams or startups an advantage · Proven right to work in the UK. What We Offer · Longterm contract. · Remote-first work culture with flexibility. · Opportunity to work with a mission-driven, fast-growing team at the intersection of AI and public safety. · Career development opportunities and direct involvement in shaping customer success strategies. If you love tech and people, excel at juggling multiple challenges at once, and are eager for a place where you can truly grow—then you belong with us!

Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: - Customer Service: Greet customers, present menus, take orders, and answer questions about menu items. - Service Execution: Serve food and beverages promptly and accurately. - Order Management: Communicate orders effectively with the kitchen staff. - Table Maintenance: Ensure tables are clean and set up properly before guests arrive and promptly clear tables after guests leave. - Quality Control: Ensure food and beverages are presented according to restaurant standards. - Payment Handling: Process payments accurately. - Problem Resolution: Address customer complaints or concerns promptly and professionally. - Cleanliness: Maintain cleanliness in dining areas, including floors and restrooms. - Team Collaboration: Work closely with other staff to ensure smooth operation during service. Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.

The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our local, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £33000 per annum including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.

Job Title: Bar Manager Location: Hither Green Railway Club, Hither Green, London Job Type: Full-Time 48 hours Salary: Competitive, dependent on experience About Us: The Hither Green Railway Club is a historic and much-loved community venue, known for its friendly atmosphere, regular events, and commitment to serving its members. We’re looking for an experienced and proactive Bar Manager to join our team and help take our club to the next level. The Role: As Bar Manager, you will oversee the day-to-day running of the club’s bar operations, ensuring a welcoming environment and high standards of service. This is a hands-on role ideal for someone who enjoys working with people, has a head for business, and is passionate about community engagement. Key Responsibilities: • Manage bar staff, including recruitment, training, and scheduling • Maintain stock levels and liaise with suppliers • Ensure compliance with licensing laws and health & safety regulations • Open and lock up the premises in accordance with the club’s schedule • Input on events and functions in collaboration with the club committee • Monitor budgets, cash handling, and POS systems • Deliver excellent customer service and resolve member issues effectively • Keep the bar and cellar areas clean, safe, and well-organised What We’re Looking For: • Proven experience (1 year minimum) in bar management or supervisory role • Strong leadership and communication skills • Knowledge of cellar management and drink stock control • Ability to work evenings, weekends, and some public holidays • A team player with a proactive, can-do attitude What We Offer: • Supportive working environment within a well-established members’ club • Opportunity to make a real impact in a local community setting • Competitive pay and flexible hours • Involvement in shaping the club’s future direction and events How to Apply: To apply, please send your CV and a short covering letter outlining your suitability for the role Deadline: 17th June 2025 Join us at the Hither Green Railway Club and be part of a vibrant, welcoming space at the heart of the community.

Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £36k per year Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - £13.00 per hour :

Mymeds Healthcare Ltd is seeking an experienced and committed Shop Manager to oversee the day-to-day operations of our busy retail pharmacy. This is an excellent opportunity for a motivated individual with a strong background in retail and team leadership to join a growing and supportive organisation. ** Key Responsibilities:** Manage and ensure the efficient daily operation of the pharmacy Plan and coordinate staff schedules, delegate responsibilities, and set performance targets Supervise sales and customer service activities, offering guidance and feedback to the team Monitor sales trends and customer demand; adjust strategies as needed Resolve customer enquiries and complaints to maintain high service standards Collaborate with other departments to address operational challenges Prepare and present reports on performance and business activities Contribute to business development, including product range expansion and market growth Skills and Experience Required: Minimum 3 years’ experience in a similar managerial or supervisory role Excellent organisational and multitasking skills Strong leadership and team motivation abilities High level of customer service and communication proficiency Competent in Microsoft Office and basic financial management Familiarity with retail compliance standards and regulations Strategic thinking and problem-solving mindset Ability to perform under pressure and manage multiple tasks Working Hours: 37.5 hours per week If you’re passionate about leading a team and delivering outstanding customer service in a pharmacy , we’d love to hear from you.

Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: The salary is very competitive and depends on experience. Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - Schedule: - 8 hours shift – 40/45 hours weekly. :