Are you a business? Hire client support administrator candidates in United Kingdom
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Pre-Build Manager Role and Responsibilities Enquiries Email · Monitoring of inbox throughout the day · Categorise and prioritise emails · Respond to all emails received before 1pm on the same day Leads · Track all leads received via phone, email or web enquiry · Book in all leads · Send enquiry pack to all leads booked in · Enter all information on Monday system Telephone calls · Answer calls and re-direct to relevant person if required Pre-Build Clients · Welcome Call within 24 hours · Welcome Pack to be sent to client within 3 working days of paying deposit · Send client details to architects where applicable · Liaise with architects where necessary regarding plans · Liaise with structural engineer if necessary to obtain structural calculations · Assist Party Wall surveyors if required · Submit building control applications and send plans and structural package to building control · Arrange pre-start meeting with client and site foreman · Creation of pre-start folder to include all documents for meeting Monday · Update daily to track all leads, contact details and progress of projects Quotations · Provide support with quotations as and when required Other · Other ad hoc jobs as required by managing director or other members of staff
David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Position: CRM & Tech Support Administrator Location: Remote from anywhere in the world Employment type: Service Agreement/Self-employment (no Employment contract option available) Remuneration: Fixed monthly payment RESPONSIBILITIES: Manage and maintain the company's CRM system, ensuring optimal functionality and data integrity Configure and customize system settings based on user needs and business requirements Create and maintain user profiles and manage access permissions Generate reports and analyze data to provide insights into client behavior and trends Provide ongoing training and support to users on CRM functionalities Provide prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other functionalities Communicate effectively with clients to understand their issues and provide clear solutions Document and escalate complex issues to the appropriate technical team members Maintain and update knowledge base articles and FAQs Stay up-to-date on company products and services REQUIREMENTS: Minimum 1+ year of experience as a CRM administrator or similar role Prior experience in the CFDs/FX/iGaming or similar sector and field is a necessity Excellent command of English language Demonstrated proficiency with a leading CRM platform (e.g., Salesforce, HubSpot) Strong understanding of CRM best practices and data management principles Strong understanding of computers and basic troubleshooting techniques Excellent organizational and communication skills OFFER: Competitive remuneration An opportunity to build a company and grow in it Private medical insurance The freedom and flexibility of fully remote work Collaborative and supportive team environment
We are seeking a detail-oriented and highly organised Financial Administrator to join our team. As a Financial Administrator, you will be responsible for performing various administrative and clerical tasks to support our financial operations. This is a key role within our organisation, and we are looking for someone who is proficient in office administration, data entry, and has strong organisational skills. The role is mostly managing the staff rota ensuring enough ration of staff to clients at all time. Ensuring good continuity of regular shifts to keep familiarity for our clients. Priority being GOOD, SAFE, CARE all round.
Title: Administrative Assistant - Sales Support Job Type: Full-Time At Life Stay, we are dedicated to providing high-quality living experiences. Our vibrant team is currently looking for an energetic and organized Administrative Assistant to support our dynamic sales team. This role is crucial for maintaining smooth operations and enhancing our community engagement through various administrative tasks, social media engagement, and content creation. Key Responsibilities: Assist the sales team with daily administrative duties to ensure efficient operations. Manage and update our CRM database with new client information and interactions. Regularly post updates and create engaging content on social media platforms to enhance our online presence. Conduct data research to keep the team informed about market trends and customer needs. Create captivating marketing content that represents our properties and services. Photograph our properties and capture our team in action for promotional use. Qualifications: Proven experience in an administrative role; experience in real estate or hospitality is a plus. Strong organizational skills with the ability to manage multiple tasks and deadlines. Excellent communication and interpersonal skills, with an extroverted personality suited for dynamic public engagement. Proficient in MS Office and experienced with social media platforms; familiarity with CRM tools. Creative skills in content creation and a keen eye for photography. A proactive learner eager to understand more about the real estate and hospitality industry. What We Offer: A supportive and vibrant team environment. Opportunities for professional growth and learning. Competitive salary and benefits package. A chance to be part of a company that values community and quality living experiences.
Job Title: Property Management Personal Assistant Location: Primarily remote, with occasional travel to Dubai Overview: We are seeking a dedicated and proactive Personal Assistant to support a busy Property Manager. This role will primarily involve remote work, with occasional travel to Dubai. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask effectively. Responsibilities: Calendar Management: Coordinate and manage the Property Manager's schedule, including appointments, property inspections, and client meetings. Travel Coordination: Arrange travel logistics for property visits, conferences, and other business trips, with a focus on travel to Dubai. Client Relations: Serve as a point of contact for clients, responding to inquiries, scheduling appointments, and ensuring exceptional customer service. Property Administration: Assist with administrative tasks related to property management, such as lease agreements, rental applications, and maintenance requests. Financial Management: Support the Property Manager in financial tasks, including budgeting, rent collection, and invoice processing. Documentation: Maintain accurate records and documentation related to property listings, tenant information, and contracts. Communication: Facilitate communication between the Property Manager, tenants, contractors, and other stakeholders, ensuring timely and effective exchange of information. Research and Analysis: Conduct market research and analysis to identify potential investment opportunities, market trends, and competitive pricing strategies. Task Coordination: Coordinate various tasks and projects, delegating responsibilities to appropriate team members and ensuring deadlines are met. Miscellaneous Duties: Handle additional responsibilities and ad-hoc tasks as assigned by the Property Manager, demonstrating flexibility and willingness to contribute to the team's success. Remote Work: Enjoy the flexibility of working remotely for the majority of the time, with occasional travel opportunities. Travel Opportunities: Experience occasional travel to Dubai for property visits and business meetings, with all travel expenses covered. Competitive Compensation: Receive competitive compensation package commensurate with experience and performance. Professional Growth: Opportunities for professional development and advancement within the property management field. If you're interested in this exciting opportunity and meet the requirements outlined above, please submit your resume and cover letter detailing your relevant experience in property management. We look forward to reviewing your application!
Job Title: Part-Time Personal Assistant Job Description: We are seeking a motivated and experienced individual to join our team as a Part-Time Personal Assistant. This role involves providing support in the daily operations of both a nursery and a coffee shop. The ideal candidate will have a diverse skill set, including organizational abilities, multitasking capabilities, and excellent communication skills. Responsibilities: 1. Administrative Support: - Assist in organizing schedules, appointments, and meetings for the management team. - Handle incoming calls, emails, and inquiries promptly and professionally. - Maintain accurate records and files, including financial documents and employee records. 2. Operational Assistance: - Aid in the coordination of daily activities, ensuring smooth operations in both the nursery and coffee shop. - Help with inventory management, including ordering supplies and tracking stock levels. - Assist in maintaining cleanliness and organization in both the nursery and coffee shop environments. 3. Customer Service: - Provide friendly and attentive customer service to clients and visitors. - Handle customer queries, feedback, and complaints in a professional manner. - Assist in ensuring a welcoming and comfortable atmosphere for customers in both establishments. 4. Special Projects: - Support special projects and events as needed, such as promotions, fundraisers, or community outreach activities. - Collaborate with team members to brainstorm ideas and execute initiatives effectively. Requirements: - Previous experience in a similar role, preferably in a nursery or food service environment. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal abilities. - Ability to multitask and prioritize tasks effectively. - Proficiency in basic computer applications (e.g., Microsoft Office Suite). - Flexible schedule, available to work 15-20 hours per week, including weekends if needed. This position offers an exciting opportunity to contribute to the success of both a nursery and a coffee shop while gaining valuable experience in a dynamic work environment. If you have the skills and enthusiasm to excel in this role, we encourage you to apply.
We are optimistically positive and focus on making things happen. We're all about our people! We work hard to support and empower our colleagues, and take on new recruits who don't just blend in with our culture, but make it even better. Join us and discover all the amazing reasons why we STAND OUT! We're looking for early birds, night owls and (every other) weekenders to make a real difference to the lives of others. There are a variety of shift patterns available to you, whether you want to work mornings, afternoons, evenings or weekends, full time or part time - we've got something to suit you and your lifestyle! The role would suit someone who is looking for either PART TIME or FULL TIME work, and is available and flexible to a work a mixture of early mornings, during the day or evenings and every other weekend. If you are a kind, caring, enthusiastic, energetic individual who would like to join a small, professional, friendly, private, domiciliary Care Provider, then we have an incredible opportunity for you. Our promise to you ....... We will make sure that you are well-rewarded by providing you with a competitive salary and a wide range of benefits. We will give you training and support to ensure you succeed in your role and plenty of opportunities to progress your career from internal promotions! We will ensure you always feel appreciated and valued. We are also all about work life balance so we offer the opportunity jointly create your perfect role around home life and work life, wherever we can. What you will do: Personal care - assist our wonderful clients in getting ready for their day ahead. This may include assistance in getting in/out of bed, washing, showering/bathing, dressing and, when necessary, help going to the toilet Administration of medication Running errands - many of our clients require support getting out and about, so you'll assist with tasks such as shopping / picking up prescriptions etc Companionship - provide human company, reassurance, a joke or two and some humour, fun and laughter Light housekeeping - light house keeping such as hoovering, dusting, changing the bed, washing up Meal preparation - as we all know there is nothing better that a delicious home cooked meal and depending on the time of day that may mean breakfast, lunch or dinner. What you will need: Excellent communication skills, both written and verbal Patience, compassion and professionalism A supportive nature, always happy to help wherever possible A natural positive outlook and great problem solver Someone who stays calm under pressure Has a keen eye for detail with the ability to maintain accurate records Ability to build effective working relationships with clients, their families, staff and other care professionals Ability to positively influence and encourage others An excellent and supportive team player In return we offer: Guaranteed Pay Contract – consistent pay for an agreed number of hours every month or a Flexible Zero-Hour Contract to suit your lifestyle Excellent rates of pay - Beaumont Home Care are a real 'Living Wage Employer' - Above industry average for pay Paid mileage of 35p per mile between calls / buss pass contribution Enhanced bank holiday and festive pay rates Generous Refer a Friend scheme Paid DBS Holiday entitlement Company pension scheme Support to complete nationally recognised qualifications including your Care Certificate and NVQ's If you are looking to develop your career as an adult social care professional, we will help you get there! On-going support and supervision from an experienced and exceptionally supportive management team Inclusive, friendly and supportive team environment Great hours available for those willing to work early mornings, evenings, weekends and school holidays If you have a genuine passion to help others and are looking to join a professional and privately owned domiciliary care provider then we would love to hear from you! We have clients within Brentwood, Chelmsford, & Billericay (Essex) and all surrounding villages. Experience is desirable, but not essential as full training will be provided. So, if you have a kind heart and the invaluable skills to be a professional Care Assistant with Beaumont Home Care then we would love to hear from you!
Job Title: Office Administrator Location: Northampton Salary: £27,600 per annum Employment Type: Full-time, Hybrid Benefits: Gym Membership Included Free Parking Company Laptop Provided Company Mobile Phone About Us: Holiday Time - Accommodation Service Limited is a dynamic and innovative Leisure company dedicated to business client who looking for accommodation during their activity. We are committed to fostering a positive work environment where individuals can thrive and grow professionally. Role Overview: We are seeking a dedicated and organized Office Administrator to join our team. The ideal candidate will be responsible for ensuring the smooth operation of our office environment, supporting various administrative tasks, and contributing to the overall efficiency of our organization. Key Responsibilities: Managing office supplies and inventory. Assisting with scheduling appointments and meetings. Handling incoming and outgoing correspondence. Maintaining electronic and hard copy filing systems. Providing administrative support to team members as needed. Coordinating travel arrangements and accommodations. Assisting with the preparation of reports and presentations. Requirements: Proven experience as an office administrator, office assistant, or relevant role. We are also open for candidates without experience but with right attitude and motivation proven during interview. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent organizational and multitasking abilities. Strong communication and interpersonal skills. Attention to detail and problem-solving skills. Ability to work independently and prioritize tasks effectively. Benefits: In addition to the competitive salary, this position offers a range of benefits including: Gym membership to encourage a healthy lifestyle. Free parking to ensure convenience for employees. Company laptop provided for work-related tasks. Company mobile phone to stay connected while on the go.
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A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person
We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done
We are currently seeking a professional and friendly receptionist to join our team. The receptionist will be the first point of contact for our company and will play a crucial role in providing excellent customer service and administrative support. Key Responsibilities: - Greet and welcome visitors in a courteous and professional manner - Answer and direct phone calls promptly and efficiently - Maintain a clean and organised reception area - Manage incoming and outgoing mail and packages - Assist with scheduling appointments and meetings - Provide basic information to clients/customers and direct inquiries to the appropriate department - Assist with various administrative tasks as needed
Job Title: Office Administrator Hours: Varied averaging 20 hours a week Location: Liss, Hampshire Pay: £15 per hour Our esteemed client, a leading provider of comprehensive payroll services, is seeking a part-time Office Administrator to join their small, dedicated team. Based in the picturesque area of Liss, Hampshire, this role is a unique chance to become part of a close-knit group of experienced professionals renowned for delivering an array of payroll services across various business sectors. Committed to excellence and compliance in payroll processing, the team's depth of experience ensures that they consistently exceed client expectations. Role Responsibilities: - PA support to the Director - Accurate processing of weekly and monthly client payrolls. - Setup and administration of new and existing payrolls. - Submission and management of annual P11ds and employee benefits returns. - Efficient handling of RTI reports to HMRC, including onboarding new payroll clients. - Administration of starters and leavers, issuance of payslips, and client summary reports. - Calculation and submission of auto-enrolment pensions and PAYE payments. - Direct liaison with pension providers and proactive handling of enquiries from HMRC and clients. - Writing newsletter and monthly blogs - Writing and posting content on social media - Raising sales invoices - Credit control What We're Looking For: - Strong Numeracy Skills: Essential ability to handle numbers with accuracy. - Tech Proficiency: Must be skilled in Microsoft Excel and Microsoft 365, adept at navigating spreadsheets and utilising their functions. - Exceptional Communication: The capacity to create clear, visually appealing emails for customer interactions and daily communications. - Organisational Skills: Outstanding organisation and attention to detail are crucial. - Experience: Preferably a minimum of 10 years in office administration or a similar role. Why Join Us: - Flexible Hours - Free Parking - Performance Bonus (After 12 months) - Health Plan This role offers a superb opportunity for someone passionate about making a significant impact in a dynamic team environment. It's more than just a job; it's a chance to be a key player in a team that goes above and beyond to meet client payroll needs. With flexibility in work hours and a commitment to professional growth, the right candidate will find a fulfilling career path here.
Had enough of being a small cog in a large machine? Perhaps seeking a better work-life balance or more independence in your work? How about a Chartered/Senior Building Surveyor role at a friendly project & building consultancy based in Leamington Spa / Warwickshire? They are a small, independently owned firm working predominantly in the Midlands, providing a full range of professional property and construction consultancy services across commercial, industrial and residential sectors. You will be involved in both professional and project-based services across their wide portfolio, and have a variety of tasks (as you would expect) - including contract administration, specification writing, defect analysis, condition surveys and so on. You will also support the more junior members of the team in their aspirations to become Chartered Surveyors What would you get in return? - A £50-60k salary (depending on experience), quarterly bonus, 28 days holiday + Bank Holidays, private pension; - The chance to work with a diverse portfolio of clients and projects, a supportive and collaborative work environment, ongoing professional development and training opportunities; - Hybrid working. Sounds good? If you are an MRICS chartered surveyor with at least 5 years of UK experience, who has strong client-facing skills and is competent in both technical delivery and project management, we’d love to hear from you. Note: we can only consider applicants who have unrestricted right to work in the UK.
Are you an experienced Paraplanner seeking a rewarding role within a leading IFA practice? Can you commute to Southport? ARR Talent is partnering with a prominent mid-sized IFA practice who going through an exciting expansion phase. We are currently seeking a technically strong Paraplanner to join their small Paraplanner team. This role presents an exciting opportunity to play an integral role within the firm and contribute significantly to achieving exceptional client outcomes. You will be working towards or have achieved Level 4 Diploma qualification and be a career Paraplanner. You will have a passion for high-quality advice and an ability to think outside the box. Skills and experience: We're seeking an individual who thrives on the technical and forensic aspects of Paraplanning. You will be joining an experienced team of Independent Financial Advisers plus two trainee Advisers, therefore, our new Paraplanner will have a very important role to play and will be valued as such. We are looking for an individual with the same client-focused outlook as ours and who has the technical knowledge, qualifications, and experience to make a valuable contribution to client outcomes. The practice focuses on providing holistic financial advice to individual and corporate clients primarily across the North West. They have a very strong Employee Benefits offering creating additional avenues for high-net-worth and more complex financial planning opportunities. Key responsibilities: · Collating client data to provide a detailed client overview. · Forensic Analysis of Client Factfind, Ceding Scheme Information and Clients Objectives to provide a basis for research and solutions. · Use of risk profiling and fund analysis tools to provide detailed analysis of clients’ holdings, performance, risk, diversification, and reduction in yield. · Assistance in the production of Suitability Letters. · Responsibility for ensuring the Client’s Compliance file is complete and correct for checking by the Compliance Manager. · Use of Cashflow modelling tools to provide detailed analysis of retirement planning and income options. · Attending client meetings, note taking and action point noting to be delegated to the administration team. · Ad Hoc project work as and when required in order to comply and stay ahead of legislation and FCA regulations. · Maintenance and management of the New Business Register, including regular reporting of Management Information to assist in T&C. · Working with other Professional Advisers to collate client information and assist in the holistic advice process. · Coordinating the administration function to ensure activities are completed accurately and within agreed timescales. · All other proactive activities to support the advice process and to support the compliance team. In addition, your skills and experience will help you to: Demonstrate excellent communication skills with both internal and external stakeholders. Maintain confidentiality and show tact and empathy with clients and team members. Showcase a high level of IT competency and confidence in using various software. Embody a positive, motivated, and team-oriented attitude. Salary and benefits: Basic salary up to £35,000 dependent on experience. Comprehensive employee benefits package and Employee Value Proposition. Opportunities for professional development and support in achieving Chartered Status. Generous holiday allowance plus all bank holidays. Company supported staff and charity events. The next step If you are an experienced Paraplanner and considering your career options, we want to hear from you. Please get in touch and click "APPLY" today! About ARR Talent: As a specialist Financial Services recruitment company, we bring unique expertise, industry insights and connections, whether you are looking for a new opportunity or want to recruit great talent into your business. At ARR Talent we value the importance of communication, transparency and follow-up and we focus on delivering only high-quality, qualified candidates to our clients. We look forward to starting your journey with you!
We are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their case. We are currently recruiting for a talented Paralegal to join our first class, specialist Disease department, in Blackburn. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. The Paralegal will support fee earner(s) in their handling of client matters, ensuring a pro-active and high level of client care and compliance with the National Practice Standards. If you have got the talent, ambition and focus and are looking for a stimulating and rewarding career we would love to hear from you. Responsibilities to include: File Management Under supervision manage client matters according to NPS and ensure a high level of client care. Provide legal and administrative support to fee earner(s) on their client matters. Finance Ensure financial aspects of matters including time recording, billing and debtor management are managed to enable achievement of personal fee budget and support fee earners in the achievement of theirs. About You: Knowledge and understanding of basic legal concepts learnt from legal education such as undergraduate law, LLM, LPC, GDL or ILEX study; or equivalent work experience; or successful completion of the Paralegal Apprenticeship scheme. Proficient in the use of Microsoft Office suite and relevant practice and business IT systems, particularly Mattersphere and Aderant. Excellent typing skills (minimum wpm 35) Relevant work experience. Excellent oral and written communication skills and the ability to think logically and analytically. Ability to work under pressure and prioritise work from various stakeholders. Commercially aware and highly motivated. Proactive; Good attention to detail; Excellent time management and organisational skills We are offering a salary of £21,000 - £24,000 Dependant Upon Experience
A Housing Disrepair file handler is required for an excellent opportunity with a vibrant law firm based in Blackburn. We are a vibrant Law firm based in Blackburn looking to hire an experienced Legal Claims Handler. You will be responsible for the receipt of the initial instructions and initial matter creating and associated checks to support risk assessment. Primary Duties Logging Client’s signed Forms of Authority and Completed Questionnaire on the Case Management System Requesting and logging required documentation from the Client DSAR Reviews First port of contact with client Booking and Arranging Client Appointments Preparing a Letter of Claim Preparing Part 36/Calderbanks for both client and defendant All necessary calls and correspondence with the Client and third parties in the initial stages of the Client’s claim. Management of incoming work source email inboxes Attributes & Competencies Required Good interpersonal and communication skills to interact confidently with both staff and members of the public English GCSE (grade 9-1, A-C or Key Skills Level 2 or equivalent) Law degree/graduate Computer literate with knowledge of Microsoft applications Proven ability to plan, manage and prioritise workloads Flexible approach to working Working as part of a team and using own initiative Attention to detail Capability to undertake all assignments in a timely manner Knowledge of GDPR and Data Protection Desirable Previous administrative experience including excellent client care skills across different platforms, including telephone, email and written correspondence
We are in need of a pre-litigation fee earner in our Preston Office A high-volume caseload of Fast Track Personal Injury RTA Portal claims following the MOJ process. • Key Tasks: • Progressing your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations. • To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously. • Identify cases that have an element of serious injury and escalate the cases and remove form the Portal. You will be supervised and supported by a recognised solicitor within the team. • Instructing Barristers to represent clients at hearings and obtain formal Advice over issues of quantum. • Instructing Medical Agencies and Engineers and liaising with third parties. • Undertaking other duties reasonably required by partners or senior management. • Person Specification: • *Essential Skills: • Minimum of 2 years' experience in a similar role. • A good understanding of the MOJ process. • Knowledge of the Civil Procedure Rules. • Have proven IT skills and ability to adapt new technology. • Able to demonstrate strong administrative and organisational skills. • Excellent communication skills including oral and written presentation skills. • The ability to provide a high level of client care. • Desirable Skills: • Preferably claimant orientated. • Proficient with Proclaim Case Management, although training will be provided. • Experience of Infant Approval Hearings and Stage 3 hearings. • Personal Attributes: • Self-motivation to work independently and as part of a team with a 'can do' attitude. • Good interpersonal skills. • A positive approach to working under pressure in a busy environment. • Methodical approach to tasks and problem solving.
Role and Responsibilities We are an ever-growing law firm with our head office in Blackburn. We have a great opportunity for an enthusiastic and experienced individual to join our Private Client (Wills and Probate) department. The role covers all areas of Private Client, to include Will drafting and advice, Lasting Powers of Attorney and Estate Administration, both Probate and Intestacy to include Inheritance taxable estates. Essential: 2-4 years established experience in Private Client Ability to manage own case load with minimal supervision in accordance with firm procedures and processes Ability to conduct meetings with clients in a professional manner Ability to assess legal issues, advise and draft documents accordingly Ability to work independently and undertake file admin independently Ability to conduct legal research Ability to assist Head of Department with department growth to include development of long term client relationships and assisting and attending business development activities Desirable: Experience in Trust Administration to include the set up of trust, taxation on trusts and HMRC’s Trust Registration scheme Experience in advising on high net worth matters to include tax mitigation Home visits to see clients may be required so ideally someone who drives and has access to their own vehicle Day to day duties: Attending upon clients to take instructions relating to Private Client matters and advising according to the circumstances Setting up case files Running case files from start to completion Drafting documents to include detailed attendance notes, letters to clients, Wills, Lasting Powers of Attorneys, Inheritance Tax paperwork, etc, and ensuring the files comply with the law in this area and the firm procedures. Executing documents with clients Billing files Some networking will be included in the role, as and when required. Key skills and abilities Competent use of Microsoft office and Excel Competent use of a Case Management System, preferably Proclaim Confident telephone manner Able to use initiative and work as a team member To assist and work appropriately and considerately with other fee earners and support staff To attend and participate in any meetings of the department or the firm when required Competence & Development Maintain knowledge and skills in relevant practice area(s) keeping up to date with relevant legislation and case law Ensure continuing competence through identifying and addressing any learning needs To participate in and engage with supervision in respect of your work Maintain a good knowledge and understanding of IT systems with a proactive approach to the introduction of new systems Compliance Act in accordance with the proper professional standards and regulations of the Solicitors Regulation Authority, and all other relevant bodies To follow all policies and procedures contained within the Office Manual To identify and report any risks to the COLP, COFA or Money Laundering Reporting Officer where necessary
We are in Urgent need Fee earner for our Civil/Commercial Litigation Department. This department, a testament to the firm's continual growth and adaptation to the dynamic legal landscape, is experiencing a remarkable upsurge in client engagements. Consequently, we are seeking to expand our team with the addition of a new Solicitor or Litigation Executive. This individual should possess a robust understanding and practical experience in civil/commercial litigation and debt-related matters, adhering to the legal frameworks of England and Wales. Our department's focus encompasses a diverse range of legal issues, including but not limited to: Residential Landlord-Tenant Disputes, primarily focusing on possession proceedings as per the Housing Act 1988 and subsequent amendments. Commercial Landlord-Tenant Disputes, involving the execution of forfeiture notices under the Law of Property Act 1925. Debt Recovery Actions and Proceedings, adhering to the Civil Procedure Rules and relevant case law. Breach of Contract matters, guided by established principles under English Contract Law. General Civil and Litigation Disputes, encompassing a wide range of civil law issues. Property Litigation and Contentious Probate Matters, requiring an intricate understanding of the Property Law and Probate Law respectively. The role we seek to fill entails a variety of responsibilities, including but not limited to: Initial consultations with prospective clients and the gathering of preliminary instructions. Collaboration with the supervising team to determine fee structures, followed by communicating fee estimates to clients. Conducting legal research and formulating a case strategy post-instruction. Drafting initial correspondences and formal letters to involved parties, articulating our clients' claims and positions. Preparation of witness statements to substantiate our clients’ claims. Drafting and filing court proceedings, ensuring compliance with the relevant procedural requirements. Management of evidence and disclosure processes, in line with the Civil Procedure Rules. Navigation of court directions and ensuring adherence to judicial guidelines. Participation in marketing and business development initiatives to further the department's reach and reputation. The successful candidate will benefit from supervision by the Head of the Department and administrative support from an Administrative Assistant.
A file handler is required for an excellent opportunity with a vibrant law firm based in Blackburn Preferably with Industrial Disease experience. We are a vibrant Law firm based in Blackburn looking to hire an experienced Legal Claims Handler. You will be responsible for the receipt of the initial instructions and initial matter creating and associated checks to support risk assessment. Primary Duties Must Have experience of using the Proclaim system Logging Client’s signed Forms of Authority and Completed Questionnaire on the Case Management System Requesting and logging required documentation from the Client DSAR Reviews First port of contact with client Booking and Arranging Client Appointments Preparing a Letter of Claim Preparing Part 36/Calderbanks for both client and defendant All necessary calls and correspondence with the Client and third parties in the initial stages of the Client’s claim. Management of incoming work source email inboxes Attributes & Competencies Required Good interpersonal and communication skills to interact confidently with both staff and members of the public English GCSE (grade 9-1, A-C or Key Skills Level 2 or equivalent) Law degree/graduate Computer literate with knowledge of Microsoft applications Proven ability to plan, manage and prioritise workloads Flexible approach to working Working as part of a team and using own initiative Attention to detail Capability to undertake all assignments in a timely manner Knowledge of GDPR and Data Protection Desirable Previous administrative experience including excellent client care skills across different platforms, including telephone, email and written correspondence
We are an international trading company dealing with luxury fragrances and cosmetics. We are looking for a self motivated, university graduate to undertake a range of responsibilities in supporting the sales and marketing teams and respective Directors. Full job description Director Support / Assistant Are you an experienced and highly competent Assistant seeking a unique and fulfilling role? We are currently seeking a dynamic and dedicated Assistant to support our Directors in sales and marketing. This exciting opportunity involves a blend of executive assistance responsibilities. Role Summary: As a Support / Assistant to the Directors you will play a pivotal role in ensuring the smooth operation of our Director’s professional roles. This role requires a highly organised, reliable, and adaptable individual who thrives in a dynamic environment. Your responsibilities will include a wide range of administrative tasks. Key Responsibilities: Executive Support: - Organise and manage the Director's busy schedule, including appointments, meetings, and travel arrangements. - Efficiently handle email correspondence, phone calls, and other administrative tasks. - Assist with project coordination, research, and documentation as required. - Liaise with the administration team and other employees to ensure smooth operations. Efficiently manage and prioritise the Director's schedule, appointments, and meetings. Assist with business-related tasks, including communication with employees and the administration team. Occasionally work remotely while also being available at the Director's home address Miscellaneous Responsibilities: - Flexible and adaptable, able to manage many tasks. - Facilitate remote and in-person communication between the Director and team members. - Maintain confidentiality and discretion in handling sensitive information. Qualifications and Skills: - Proven experience as a Personal Assistant, showcasing excellent organisational, communication, and multitasking abilities. - Strong interpersonal skills with the ability to collaborate effectively within a team and interact professionally with colleagues and clients. - Valid UK driving license preferred. - Exceptional written and verbal communication skills. - Proficiency in Microsoft Office, Excel, CRM, Power Point and other relevant software. What We Offer: - A dynamic and supportive work environment to enhance career growth. - Room for growth and professional development. If you are a motivated individual with a track record of excellence, we invite you to join our team and become an integral part of our mission. To apply, please submit your CV and a cover letter detailing your relevant experience and how you can contribute to this unique role. Our specialist is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. Person Specification: - Essential Qualifications and Skills: - Proven experience as a Personal Assistant with references. - Exceptional organisational and time-management skills. - Strong communication skills, both written and verbal. - Ability to multitask and prioritise tasks efficiently. - A valid driver’s license and reliable transportation. - Personal Attributes: - Flexible and adaptable to changing schedules and tasks. - A problem-solver with a can-do attitude, who can work independently and as part of a team. Benefits: - Competitive salary, commensurate with experience. - Opportunities for professional development and training. - Being part of a supportive and inclusive team, making a difference in the lives of neurodiverse individuals. We are an equal opportunity employer and strongly encourage applications from all individuals, including those with neurodiverse conditions. We are committed to creating a diverse environment and are proud to be an inclusive workplace. Job Types: Full-time
We are an international trading company dealing in luxury goods and having a real estate agency and property investment business in the UK. We are looking at having an in house legal counsel and establish a legal firm in dealing with all legal aspects of commercial and property matters. The company is able to offer a hardworking and ambitious candidate a platform and roadmap for career progression. The company has a strong desire to build the practice with other talented and carefully selected professionals over time to support growth. Key Skills & Requirements: · UK Qualified Solicitor with significant demonstrable experience in at least one of (1) commercial (2) property and at least some experience in all two areas. · Legal experience · Strong communication . Self initiative . Performance driven Salary: Depending on credentials, experience, performance and ability. Additional benefits can include a percentage, bonus. Company believes in fair and good remuneration package based on revenues generated. Job description About the role: Working closely with the Directors and the senior leadership team, you will provide legal support, direction and implement on all actions required in matters for the group and for client’s introduced, referred and those new clients requiring services can offer. You will advise the business on a wide range of matters and you will, amongst other things: · Draft, review, amend and negotiate commercial property leases, supplier agreements, customer terms and conditions and internal and external policies; · Advise the HR and management teams on employee relations matters such as grievances, disciplinaries and performance management with a pragmatic and commercial approach; · Ensure compliance with all data laws and regulations including GDPR and Data Protection Act and liaising with the ICO where relevant; · Manage all group litigation; · Keep the Directors and the relevant business functions updated on any relevant legal and regulatory changes that they need to be mindful of; · Advise and manage on all aspects of M&A and financing; and · Manage external legal counsel as and when required. Responsibilities Work can be split into contentious legal work, which involves resolving disputes, and non-contentious legal work, which covers legal aspects of a client's business or personal issues. Whichever type of work you undertake, you'll need to: meet and interview clients to establish the firm's suitability to provide the necessary advice and services, based on the firm's specialism and likely cost take a client's instructions advise a client on the law and legal issues relating to their case draft documents, letters and contracts tailored to the client's individual needs negotiate with clients and other professionals to secure agreed objectives research and analyse documents and case law to ensure the accuracy of advice and procedure supervise the implementation of agreements coordinate the work of all parties involved correspond with clients and opposing solicitors attend meetings and negotiations with opposing parties act on behalf of clients in disputes and represent them in court, or at tribunals, if necessary instruct barristers or specialist advocates to appear in court for the client in complex disputes prepare papers for court work in a team, sometimes referring cases to the head of department supervise and delegate work to trainee solicitors, paralegals and legal secretaries as appropriate arrange and attend further client meetings where necessary to progress with the case and finalise documentation check all documentation prior to signing and implementing calculate claims for damages, compensation, maintenance, etc carry out administrative duties, e.g. completing time sheets so that charges for work can be calculated and billing clients for work done on their behalf take referrals from other firms of solicitors when a conflict of interest arises or if they have no specialist practitioner available keep up to date with changes and developments in the law by reading journals and law reports. Work Location: In person as and remote possibility. Working hours You'll normally work part time However, working longer working hours is not unusual and some roles will involve some evening and weekend work. It would not be uncommon or more likely to work unsocial, longer than usual hours and as required. Working hours can be unpredictable as you need to be flexible to meet clients' needs.