Operations Coordinator

Office & Admin

15 April 2024227 views

We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London.
This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes.
You will get on the job training and mentorship, the opportunity to gain and grow across the various functions.
This will include (and is not limited to):
Work collaboratively within own team and externally in delivering the wider business development strategy
Ensure enquiries are received and managed to a high standard
Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team
Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors.
Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer
Duties and responsibilities
Administration
· Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision
· Adhere to organisational administration processes to support the effective delivery of a high level of service delivery
· Receive and manage enquiries in writing, on the telephone and in person to a high standard
· Perform general office duties such as answering phones, greeting visitors, and responding to emails
· Enhance the efficiency and quality of support and service provision by working autonomously and within the team
· Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors
Business Development
· Support the Business Development & Support Services Manager with implementing new marketing strategies and projects
· Support the Business Development & Support Services Manager with tender processes for both new and current clients.
· Be aware and mindful of competitors and new channels of selling / opportunities
· Support the maintenance and updating of the Company’s website and social media platforms
· Support the development of marketing material as directed by the Business Development and Support Service Manager
· Support the Company with the implementation of new services, products and verticals
· Work collaboratively within own team and externally in delivering the wider business development strategy
Operations/Logistics
· Planning and implementation of equipment movement
· Organise and maintain an accurate database of instructor allocations
· Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting
Self-management
· Manage and prioritise workload and deliver on agreed targets and objectives
· Be pleasant and courteous at all times whilst maintaining the core values
· To represent the company professionally at all times
· Have a flexible approach to working patterns
Other
· Be willing to work flexibly including weekends
· Be prepared to attend meetings and training outside of normal hours.
· Be prepared to travel in undertaking role
· To be aware of and adhere to:
o All company policies and procedures
o Section 7 and 8 of the Health and Safety at Work Act
o GDPR (2019)
o Other relevant legislation and agreed practice/policy
The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees.
The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably.
We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme.
Job Type: Full-time
Pay: £25,643 per year
Benefits:
Casual dress
Company pension
Sick pay
Transport links
Schedule:
Monday to Friday
Overtime
Supplemental pay types:
Bonus scheme
Experience:
Administration: 2 years (required)
description.
Close
Done
  • Experience
    Required
  • Languages
    English – Expert
  • Employment
    Full-time
  • Schedule
    Monday-Friday
  • Salary
    £25,643 yearly
  • Starting time
    Immediate start!

pin iconUnit 2 Lysander Mews, Archway, N19 3QP, London

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Office & AdminLondon

Training • 11-50 Employees

Hiring with us since April, 2024

We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London.

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Alex SimpsonActive 50 minutes ago

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