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Job Summary The post holder will be expected to assist in the smooth running of the clinical services, whilst working closely with the service clinicians and other administrative team members. Main duties of the job To fully coordinate all clinical and non-clinical rotas whilst also building and managing effective working relationships To ensure that resource is effectively planned to the required levels each day. This will primarily be through the management of rotas to ensure these are being run and managed as efficiently and effectively as possible. To provide support and a comprehensive administration service for Operational Management. About us WF GP FedNet is a not-for-profit Federation of the 36 GP Practices in Waltham Forest. We are a private limited company who provides NHS Services based in Primary Care, pooling the skills and resources of local GPs to provide large scale services as part of the local NHS Strategy to bring more services into the Community to help people stay well and at home. Job description Job Responsibilities 1. To provide administrative support to the Clinical and Operational Management Teams. 2. Inputting data onto the computer systems. 3. To communicate and liaise with medical, nursing and non-clinical staff as necessary in the administration of rotas, making adjustments as needed depending on required staffing levels. 4. Identifying, arranging and managing locum cover to cover shift short-falls and seeking approval from Management where necessary. 5. Record all bookings and details of locum/agency bookings for the services on in-house systems/Rotamaster and internal spreadsheets. 6. Make necessary adjustments to working rotas to try and ensure maximum cover from internal resource pool where possible and reducing agency/locum spend. 7. Ensure compliance with local policies and maintain accurate records. 8. Validating all agency invoices to ensure that there are no discrepancies. 9. To ensure the working rotas are kept up to date at all times, ensuring all key staff and external stakeholders are kept informed of any changes. 10. To provide data and necessary reports when required in relation to staffing resource and expenditure within the service. 11. Deal with weekly Rota correspondences to all operating hubs + UCCS updating with all changes 12. To have a working knowledge of the Data Protection Act and its requirements, in respect to confidentiality for both patients and staff and ensuring any computerised information system is maintained as requested. 13. Deal with issues that arise appropriately, including enquiries or complaints, ensuring that no issue is inappropriately delayed in being actioned. 14. Ensure good working relationships with all staff within the services, the organisation and all outside agencies. 15. Work closely and support supervisors and create additional rotas when needed 16. Plan and run GP recruitment events 17. Undertake additional duties where appropriate as requested by the Service Manager. 18. To plan and coordinate your workload to ensure all deadlines are met and objectives achieved 19. To maintain good standards of professionalism. 20. To undertake on-going personal development through participation in appraisal and supervision. 21. To attend and participate in relevant training identified through supervision and appraisal. 22. This job description will be reviewed with the Service Manager and Head of Operations as and when necessary, in conjunction with the post holder. As an employee of the organisation you may be asked to move within other services in response to service needs. This job description gives a general outline of the post and it is not intended to be inflexible or a final list of duties. It may therefore be amended from time to time in consultation with the post holder. Person Specification Skills Essential Excellent interpersonal and communication skills across all levels both inside and outside the organization. Verbal and written communication skills. Excellent telephone manner Aptitude and confidence for working with a rapidly changing environment. Ability to manage own workload, deliver to targets and deadlines Good computer literacy and familiarity with spreadsheets, Word, Excel, and Outlook Accuracy and attention to detail Able to work in a team and on own initiative. Able to analyse and problem solve complex information and make an informed decision. Able to take instruction, direction and work effectively as part of a team. Qualifications Essential Good general standard of education to GCSE level or equivalent Evidence of continuing professional development Intermediate Level IT Skills Personal Qualities Essential Open to learning and development, with a professional attitude Good motivation and an innovative approach to work. Able to develop and maintain good working relationships within the team. Act in ways that support equality and promote diversity Compassionate - Open minded, treats colleagues, patients, carers and relatives with dignity and respect. Confident but calm under pressure. Experience Essential Experience of working in a busy administrative role within a healthcare setting Experience of working with Primary Care IT systems (desirable) Experience of working across organisational boundaries in a health care setting Experience in coordinating team rotas and utilising electronic rostering solutions, i.e: Rotamaster Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Waltham Forest Federated GP Network Address 500 Larkshall Road Highams Park London E4 9HH
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. Position: CRM & Tech Support Administrator Location: Remote from anywhere in the world Employment type: Service Agreement/Self-employment (no Employment contract option available) Remuneration: Fixed monthly payment RESPONSIBILITIES: Manage and maintain the company's CRM system, ensuring optimal functionality and data integrity Configure and customize system settings based on user needs and business requirements Create and maintain user profiles and manage access permissions Generate reports and analyze data to provide insights into client behavior and trends Provide ongoing training and support to users on CRM functionalities Provide prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other functionalities Communicate effectively with clients to understand their issues and provide clear solutions Document and escalate complex issues to the appropriate technical team members Maintain and update knowledge base articles and FAQs Stay up-to-date on company products and services REQUIREMENTS: Minimum 1+ year of experience as a CRM administrator or similar role Prior experience in the CFDs/FX/iGaming or similar sector and field is a necessity Excellent command of English language Demonstrated proficiency with a leading CRM platform (e.g., Salesforce, HubSpot) Strong understanding of CRM best practices and data management principles Strong understanding of computers and basic troubleshooting techniques Excellent organizational and communication skills OFFER: Competitive remuneration An opportunity to build a company and grow in it Private medical insurance The freedom and flexibility of fully remote work Collaborative and supportive team environment
Restaurant receptionist/ host/hostess-Experienced-full time Fish! Restaurant in Borough Market is looking for an experienced and enthusiastic restaurant host/ess. Please note that we can only consider applicant with Restaurant Receptionist experience at least 2 years ! We are looking for someone who has great knowledge of how to handle a busy, high volume service, understand a meaning of maximise the numbers, someone who enjoys working in a fast paced service, can work independently and in team. The restaurant is a brasserie style, counts 110 seats inside and 40 outside. We are open every day and welcome around 2500 guests weekly. The service style is casual and friendly but professional and efficient. For the role you will need: -Availability to work full time, as per weekly rota. -Minimum 2 years previous restaurant receptionist/host experience in a high volume service -Highly organized nature with great attention to details -Knowledge of Opentable booking system -The ability to handle high volume customers flow -Some computer skills,knowledge of excel-word documents. -A welcoming manner -Great team player with strong communication skills The core functions for the role are as follows: -Management of online( Opentable) walk-in and phone reservations, party reservation organizing. -Daily admin of menus, reservations-using word&excel documents. -Responsible for welcoming guests to the restaurant, seating reservations and walk ins, -Dealing with all requests and queries in an efficient and professional manner whether face to face or over the telephone or in emails. -Follow the opening,closing and daily duties procedure. What the company offers to you: -Full time hours, earnings £14 / hours including tronc. Plus tronc bonus on top of hourly wage -Monthly payment with early access via Wagestream -Various weekly rota of double&single shift, 2-3 days off. -Staff drink and meal when in duty -Uniform -£500.00 Refer a Friend bonus -50% discount when dining with us pus 20% family discount -Pension scheme -28 days holiday ( inc bank holiday), increasing with length of service -Be a part of bubbly Borough market’s spirit All applicants must be eligible to work in the UK and must obtain a Share Code prior to application.
I am a professional artist and single mother. My business is growing rapidly and I am now looking for a live-in assistant in my gorgeous London home In Fulham. You would have your own double room and the flat is very close to shops and transport links. I need someone who can drive (ideally with their own car) to help me with day to day tasks such as helping me get my chatty and very affectionate 6 year old autistic son Freddie ready for school, then spend the day helping me manage my social media platforms, organise logistics for art transportation and exhibitions and run errands such as going to the post office, grabbing supplies from the supermarket, cooking the occasional meal and replying on my behalf to customers who want to commission paintings or order prints. I need someone who is good on social media and able to help grow my brand. I want someone enthusiastic, friendly, warm, punctual, trustworthy and kind who is good with clients, confident and well presented. I often need help on my stand at exhibitions and would need someone to help me do things like catalogue and insure my work, move paintings from one venue to another, help promote my events, reach print sales targets and also be happy to do other tasks like collect my son from school or take him to the playground. No day with me would ever be the same, I have a studio in Earlsfield where I paint my large oil on canvas pantings and also work from home in Fulham when doing smaller ink on paper paintings and admin. I really need help with administration and planning and want someone who would be able to do some market research to help me grow my business. You would come to interesting events with me and be dealing with my clients, shipper, printer and framers. I want someone with a happy positive mindset who enjoys getting out of bed in the morning and facing new challenges! I love my job and my life and I want to share that excitement and passion with somone who has a similar mindset.
Coffee is something we are obsessive about at Artisan and pride ourselves in pulling the perfect espresso each time, with neurotic attention to detail. We roast our own coffee, at our specialty roastery Curious Roo Coffee Roasters, and also have our own coffee school - Artisan Coffee School in Ealing. Our Shop Manager will be working on the ‘floor’, making coffee, serving customers - and more importantly running the shop and motivating their team. Key Responsibilities To implement the strategic direction of Artisan as directed by the owners; To direct and guide the team to perform their duties and responsibilities to the best of their abilities; Work closely with the Head Barista and Head of Coffee to ensure team cohesiveness across the baristas; To help plan the weekly rosters in advance ensuring Artisan is always appropriately staffed and employees have the necessary skill set; To complete payroll and other admin duties; Recruit staff members, vetting CV’s and interviewing. Ensure that all new staff fit the criteria of the role and have the values that fit within Artisan; Ensure Artisan is always appropriately stocked placing all orders and monitoring wastages to ensure they are kept to a minimum; To train all new staff in the operations of Artisan so that they can deliver to their full potential within their job role; Act on behalf of Artisan and within Artisan’s best interests on all day to day issues and situations that may arise relating to the running of Artisan; To work with the owners in the development of Artisan; To ensure the shop floor is always managed effectively, prioritising firstly coffee; To ensure Artisan is equipped and ready for the busy trading times to ensure the smooth running of Artisan during this peak time; To be the channel of communication for all information relating to customer feedback and staff issues to the owners and make solutions and suggestions were applicable. To ensure Artisan follows all health, safety guidelines for the workplace and all products.
Full job description South-East London sandwich vendors MONDO SANDO are looking for a senior chef to join & lead their young, hot and expanding business - leading the team at their flagship residency at the Grove House Tavern SE5. Mondo Sando is a grassroots food business borne of a lockdown side hustle - we’ve grown from a 1 man operation to the now 3 year residency we have our home in, with a team of 8. Current head chefs / owners Viggo & Jack are stepping into directorial roles as we open another site. We’re looking for someone to lead & develop the existing team at this busy kitchen; a confident, hands-on, hard worker that can lead from the front and maintain passion for the food being served. This role would suit an experienced & hungry chef (with min. 1 year at least at Sous Chef level) who wants to take the next step in leading a team, while also being happy working closely with & taking instruction from the directors Our offer to candidates: Salary from £32K - £37K depending on experience Work with directors to write menus, devise weekly specials, and plan events like supper clubs, collaborative popups, and food culture events such as Meatopia. Access to local suppliers and farms for produce + trips to produce markets 28 days holiday per year Average working hours of 45hrs per week with dedicated admin time 50% food discount at our sites Favourable hours - earliest 9am starts, latest 10pm finishes 1 weekend day off, each week Profit share bonus structure after 1 year Responsibilities: - Oversee daily kitchen operations, including food preparation, cooking, and plating - Ensure compliance with food safety and sanitation standards - Supervise and train kitchen staff on proper cooking techniques and procedures - Monitor inventory levels and order supplies as needed - Collaborate with the directors to develop menus and create new dishes - Maintain a clean, organized & safe kitchen environment - Implement cost control measures to optimize kitchen efficiency Experience: - minimum 1 year kitchen experience at Sous Chef level - Strong knowledge of food safety regulations and best practices - ideally level 3 Food Hygiene qualified - Proven ability to lead and motivate a team - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment while maintaining attention to detail Job Types: Full-time, Permanent Salary: £32,000.00-£37,000.00 per year Benefits: Company pension Discounted or free food Employee discount Supplemental pay types: Bonus scheme Experience: Senior Chef: 1 year (required)
We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done
Thai Cuisine Operations & Food Development Manager at Kin+Deum Ltd Love Thai food & streamlining operations? Lead our growth! Our dynamic Thai restaurant group seeks a passionate Operations & Food Development Manager to oversee operations as we grow! Responsibilities: Implement systems, ensure quality & lead menu development (including profitability). Oversee daily operations (front & back-of-house), champion safety & manage inventory. Identify growth opportunities & train staff to deliver exceptional service. Qualifications: Restaurant operations experience with systemisation, quality assurance & menu development (preferred: Bachelor's in Hospitality, Culinary Arts, Business Admin). Culinary background & creativity for delicious Thai cuisine. Strong leadership, communication & interpersonal skills. Strategic thinker with a results-oriented drive.