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Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

A World-Changing Company at Lifebit At Lifebit, we're driven by the mission to make complex data analysis simpler and more accessible. We empower key institutions worldwide to revolutionize their data utilization and technology integration. Lifebit is powering the world’s federated data platforms for population-scale health and life sciences. Our Federated AI Platform is trusted across national health systems, global pharma, and research biobanks to unlock sensitive biomedical and real-world data securely, compliantly, and at scale. As we scale through our Series B growth phase, we are expanding our product organization to meet the demands of a global market. Join us if you're inspired to tackle meaningful challenges and want to lead the next generation of health technology and cloud-based genomic solutions. The Role We are looking for a high-performing Product Manager to join our growing team and drive the evolution of our platform. In this role, you will be instrumental in bridging the gap between cutting-edge science and world-class software, ensuring our federated solutions solve the most pressing challenges for clinicians and researchers. Lifebit specializes in managing the world’s most sensitive genomics data. We need a PM who thrives in an Agile environment, possesses a deep technical intuition, and can translate high-level business goals into a concrete, impactful product roadmap. Your Role and Responsibilities • AI-Powered Platform Development: Lead the design and delivery of AI capabilities within a chat-based product interface, building agentic solutions that leverage tools, skills, agents, and diverse data sources to create a comprehensive agentic platform for users and researchers., • Data Architecture & Integration: Drive the strategy for data modeling, transformation, and standardization across the platform. Own the data ingestion pipeline and ensure seamless connectivity that makes data AI-ready and optimized for advanced analytics., • Agile Product Leadership: Drive the full product lifecycle within an Agile framework, leading cross-functional squads to deliver high-quality features in continuous cycles., • Strategic Roadmapping: Own and plan your product area’s roadmap, moving beyond feature lists to focus on outcome-based goals that align with Series B scaling targets., • User Analytics & Design: Lead the integration of advanced user analytics and partner with Design and User Research teams to create intuitive interfaces for complex scientific workflows., • Stakeholder & KPI Management: Measure, track, and report on product KPIs to internal and external stakeholders, providing data-driven rationale for product pivots and investments., • Infrastructure & Tools: Utilise Jira and Confluence as the "source of truth" for technical specifications, ensuring seamless communication across Engineering and Product teams., • Regulatory Compliance: Work closely with Legal and Clinical teams to ensure all product features comply with UK-specific data residency requirements, GDPR, and international health data standards (ISO/IG). What You Bring to the Table • Experience: 4+ years of experience in product management specifically within an Agile team., • AI Ownership: 2+ years of demonstrated work experience with agentic products., • Proven Track Record: Demonstrated experience owning and executing complex product roadmaps from inception to launch., • Technical Proficiency: Expert-level command of Jira and Confluence; ability to hold technical discussions with engineers regarding API architecture and data schemas., • Analytical Rigor: Strong experience with design-thinking principles and utilizing user analytics to drive iteration., • Growth Mindset: Experience working in a high-growth Series B startup environment, demonstrating the ability to build scalable processes while remaining adaptable. Preferred Qualifications • Biotech Acumen: Experience in genetics, medical sciences, or Bioinformatics is a significant plus, but a passion for the field is essential. What We Offer Lifebit is synonymous with a dynamic work culture that encourages both personal and professional growth. Our mission-driven organization is dedicated to making a significant impact in science and healthcare. We provide a comprehensive benefits package, including: • Compensation: £60,000 - £80,000 gross annually + performance-based bonus., • AI Upskilling: Use up to £10,000 and 10 dedicated days per year for qualified AI-related professional development (AI certification, LLM workshop, or AI bootcamp)., • Professional Development & Wellbeing: An annual personal development budget of £1,000 for conferences, training, certifications and personal wellbeing., • Remote-First Culture: Work from anywhere in the UK with a home-office stipend. In accordance with 2026 UK employment reforms, we provide Day One access to paternity and unpaid parental leave., • Flexible Working: Receive 25 days of annual leave plus bank holidays and flexible hours to maintain a healthy work-life balance., • Diverse Team: Join an international and diverse team passionate about transforming healthcare through data., • Deep Technology & Science: Get exposure to problems and applications in the cloud, data analysis, ML, life sciences, and big data fields. Join us at Lifebit for a career that promises to be your next significant venture, dedicated to advancing the scientific and healthcare fields. Don't miss the chance to be part of our mission! Life at Lifebit Lifebit is dedicated to fostering an environment where employees can flourish, valuing individual strengths, skills, and passions. We prioritize health and well-being, offering comprehensive benefits and support. Our fully remote model is built on trust and asynchronous communication, utilizing virtual workshops and occasional off-sites to maximize creativity and innovation. Lifebit is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment. In compliance with the UK Employment Rights Act and Fair Work Agency guidelines, we ensure transparent pay structures and robust data privacy for all staff. Compliance & Eligibility All applicants must have the right to work in the UK. This role is subject to a standard Disclosure and Barring Service (DBS) check given the sensitive nature of the medical data platforms we manage. Join us in reshaping the future of data analysis and technology integration.

Description Onera Health is a leader in transforming sleep medicine and remote monitoring. Our breakthrough diagnostic solutions and services are poised to help millions of people struggling with sleep-related ailments, while also impacting other medical fields by monitoring a variety of chronic conditions, ultimately improving the health and quality of life for patients around the world. The company’s innovative solutions provide comprehensive sleep test data to physicians in a variety of clinical and non-clinical environments to optimise patient care and reduce healthcare costs. Onera’s FDA-cleared and CE-marked home polysomnography (hPSG) platform delivers lab-quality diagnostics in the home through a fully integrated “PSG-as-a-Service” model. The UK is a priority market in Onera’s European expansion. In the UK, Onera goes to market through a clinical service provider partner rather than selling direct. The partner brings established NHS relationships and a top-down route into hospitals at executive level; Onera’s Clinical Sales Specialist works alongside them in the field — managing that partnership day to day and building demand from the bottom up at the clinical and departmental level, where sleep diagnostics credibility matters most. This is deliberately not a traditional, quota-closing field sales role. The close is driven through the partner’s executive-level motion. Your job is to create clinical pull — winning the confidence of sleep and respiratory teams, demonstrating the platform, and enabling the partner’s commercial engine — so that demand and adoption build underneath it. Success depends on clinical fluency and partner enablement far more than on personal deal-closing. Key Responsibilities Partner & Channel Management • Manage the relationship with Onera’s UK clinical service provider partner in the field, acting as the day-to-day point of contact and ensuring alignment between the partner’s commercial activity and Onera’s clinical priorities., • Enable and support the partner’s teams — equipping their representatives to position Onera accurately, and complementing their top-down, executive-level route into hospitals with clinical depth from the field., • Coordinate joint account planning with the partner, identifying target hospitals and sleep services and aligning on how each opportunity is progressed. Bottom-Up Clinical Demand Creation • Build demand from the clinical level up — winning the confidence of sleep physicians, respiratory teams, neurophysiology units, and sleep-laboratory staff so that clinical pull supports the partner’s top-down approach., • Engage credibly at peer level with consultants on sleep disorders — obstructive sleep apnoea, central sleep apnoea, narcolepsy, RLS/PLMD, and parasomnias — and on the wider diagnostic pathway (respiratory polygraphy, HSAT, CPAP titration, actigraphy, MSLT/MWT)., • Demonstrate and train clinical staff on the Onera platform unaided, drawing on hands-on familiarity with full diagnostic polysomnography — multi-channel attended studies including EEG, EOG, EMG, ECG, airflow, respiratory effort, SpO₂, and body position — and an understanding of manual sleep staging and event scoring to AASM guidelines, not just auto-scoring., • Build visibility with UK sleep-medicine KOLs and engage with national bodies such as the British Sleep Society and the ARTP. Territory Coverage & Field Execution • Cover the United Kingdom as Onera’s sole field-based representative, prioritising across regions, qualifying hard, and concentrating effort where clinical adoption can build rather than spreading too thin., • Maintain disciplined CRM hygiene and pipeline visibility, self-managing a national field role and giving Onera and the partner a clear, current picture of clinical engagement and opportunity., • Act as the clinical and commercial point of contact in the field, troubleshooting product-related questions and escalating to the appropriate internal stakeholders where needed. Market Intelligence & Collaboration • Track market trends, competitor activity, and customer feedback to inform product positioning and the UK partner strategy., • Collaborate with cross-functional teams across marketing, product, customer success, and clinical to align field activity with the wider commercial plan. Requirements • Clinical sleep background. Formal clinical background in sleep or respiratory diagnostics — e.g. registered sleep/respiratory physiologist, clinical scientist (Healthcare Science), or RPSGT — with the ability to demonstrate and train clinical staff unaided. Strongly preferred; exceptional candidates with deep, hands-on sleep/respiratory diagnostic exposure and genuine peer-level clinical credibility will also be considered., • Clinical credibility in the field. Able to hold peer-level conversations with consultants and clinical teams and to build confidence and adoption at the departmental level., • Commercial or clinical-specialist experience. A track record in a clinical sales specialist, clinical application, or field clinical role in medical devices or diagnostics — or a clinical background combined with clear commercial instinct., • Self-managing field discipline. Comfortable self-managing a national field role with sound CRM and pipeline discipline., • National coverage & travel. Willingness to travel extensively across the UK, with the autonomy to prioritise across regions., • Fluent English and excellent communication and interpersonal skills, with the ability to build trust-based relationships with clinical stakeholders and partner teams. Benefits • Remote / hybrid working model, with the technical equipment to set up your home office, • A competitive compensation package, • An open, collaborative company culture grounded in shared mission and team engagement, • The opportunity to join a scale-up at a defining commercial moment in sleep diagnostics

Job Purpose As a Specialist IT, you will report to the Head of IT and serve as a key technical person for our Cambridge site, while providing essential support in managing our IT infrastructure and ensuring the smooth operation of our Microsoft 365 ecosystem in collaboration with the rest of the Team. Your role will encompass a diverse range of responsibilities, making this an exciting and dynamic opportunity for IT professionals who thrive in a collaborative and evolving environment. You will have a some focus on our ERP systems such as Veeva and/or SAP. Your profile Major Accountabilities: Microsoft Expertise: Leverage your strong knowledge of Microsoft Azure and Microsoft 365 tools, including but not limited to Intune, Autopilot, Defender, SharePoint, Teams, to optimize and secure our IT environment. Veeva & ERP Support: User and systems support for our Veeva and SAP products. Collaborate with business stakeholders to ensure these systems align with operational needs and compliance standards IT Support: Provide top-notch technical support to our employees both remote or onsite, troubleshooting issues and ensuring smooth IT experience for all. Deliver training to enhance adoption and efficiency. Assist with onboarding and offboarding of users and devices, ensuring smooth transitions and access control. Infrastructure Management: Assist in the management, implementation and maintenance of our IT infrastructure, including servers, networks and cloud-based systems. Security and Compliance: You will have a very strong security mindset and will collaborate to implement and monitor with security measures to protect our sensitive data and ensure compliance with industry standards. Collaboration: Facilitate collaboration among teams by proposing new solutions and optimizing tools like Microsoft Teams, SharePoint, Zoom, etc. Project Participation: Contribute with your expertise to IT projects aimed at enhancing our technology capabilities and efficiency. Document technical solutions and contribute to the IT knowledge base to support continuous improvement and team learning. Adaptability: In the early stages of our IT department’s growth, be prepared to wear multiple hats and assist with various IT-related tasks and challenges as needed. Job Requirements: • Education: Bachelor’s degree in Information Technology, Computer Science or a related field or proven experience., • Good knowledge of Veeva products or SAP products is a plus., • Strong proficiency in Microsoft 365 tools and services., • Proven experience in IT system administration and support., • Excellent problem-solving and communication skills., • Ability to work collaboratively in a fast-paced, dynamic environment. Work Location: • 2 to 3 days a week in our brand new Cambridge Office. Why us? An exciting job opportunity awaits you! MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our stellar team. What we offer: Learning Environment: An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment. Impactful Work: Contribute to groundbreaking projects that have the potential to transform global healthcare. Flexibility and Balance: Work remotely/hybrid, enjoying a healthy work-life balance while making meaningful contributions to our team. Career Growth: A clear path for career progression, with the chance to take on more responsibilities as you develop your skills. About us MoonLake Immunotherapeutics is a clinical-stage biopharmaceutical company unlocking the potential of sonelokimab, a novel investigational Nanobody® for the treatment of the inflammatory disease, to revolutionize outcomes for patients. We continue to make significant progress in our Global Clinical Development Programs. The company’s focus is on inflammatory diseases with a major unmet need, including hidradenitis suppurativa and psoriatic arthritis – conditions affecting millions of people worldwide with a large need for improved treatment options. MoonLake was founded in 2021 and is headquarted in Zug, with hubs in Cambridge & Porto. Further information is available at _

Field Sales Account Manager phs Hygiene Location- West Yorkshire (Leeds/ Wakefield/ Bradford) What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering. You will also be required to manage customers’ accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you’ll be doing as a Field Sales Account Manager: • Grow and protect existing customer accounts between an annual spend of £3,000 and £35,000, • Acquire New Customers across your regional territory, • Develop a strategic plan to Protect, Grow and Acquire business in a defined territory, • Accurately forecast and deliver against New Business and Retention targets, • Represent phs with brand new customers at the appropriate level, • Focus on the effectiveness, efficiency and quality of sales activity not just the quantity, • Use the CRM system to effectively record, manage and develop opportunities What you should have: • You will have a valid UK driving licence, • A security check or be willing to get one, • Has high energy and pace, • Thrives in a high-pressure sales environment, • Is resilient and tenacious in their approach to winning new business, • High professional and personal standards, • Can be decisive and resilient, • Someone who can challenge, respectfully, constructively and effectively What you can expect from the phs Group: • To be a key, important, player in an exciting time for our business, • To work with a great team including a supportive senior management team, • Freedom to operate and as much support as you need, • You will receive a full, thorough induction and Sales Process training and ongoing development, • Commission on your sales and a quarterly bonus based on your performance against your targets, • Your own company car, laptop and phone, • You can start work from home, but you can get the buzz of working in an office when you work from an operations centre, • You will use the world’s leading Customer Relationship Manager (CRM) system to help manage your prospect and pipeline data, • Ongoing support in the field In return for your commitment and expertise, you will get: • Base salary of £32-38k (DOE) and OTE of £25k on top of basic, • Uncapped commission, • Company car or car allowance, • Phone, laptop, and kit to work effectively from home and on the road, • Pension scheme, • 23 days holiday allowance plus bank holidays, • Reward Gateway Discount Card – savings from over 800 retailers, • Buy and sell holiday scheme, • Enhanced maternity and family friendly leave, • Full induction training and great opportunities for professional development (endorsed by Institute of Professional Sales) Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

🕙 Role details: This is a full time role for 40 contracted hours per week 💷 Salary: £75,000 – £95,000 per annum + Uncapped commission + equity options 🌍 Location: We are a hybrid team, based throughout the UK. We offer the flexibility to work outside of the UK up to 90 days per year, however you must be able to work and live permanently within the UK, and travel to London at least 4 times a year for team meeting sessions and additionally as needed. #LI-Remote ------ We’re looking for a talented Partnership Lead to join Isla’s Sales team. In this dynamic role, you’ll lead complex sales cycles and high-level, vision-led pitches to NHS executive stakeholders (COOs, CDIOs, and CFOs). As a senior hire, you will materially improve our ability to hit revenue targets by owning high-value NHS opportunities end-to-end. The ideal candidate will bring "insider" NHS knowledge and a sense of seniority that gives stakeholders immediate assurance. While harnessing relationship building, you will also rely on credibility and quantitative skills to build robust financial opportunity models and compelling business cases that quantify the impact of Isla deployments. ------ Isla Health is a venture-backed healthtech startup, supporting our partners across the UK, EU and internationally beyond this. We have built a new category of healthcare technology which we refer to as the Digital Pathway Platform (DPP). Founded in 2019, we now support 25% of NHS Trusts and a submission of patient data is made on the platform every 20 seconds. As a company we are all laser focused on enabling a scalable model of care which empowers healthcare staff and improves patient outcomes. The DPP supports this by setting up digital pathways which are remote-first and asynchronous. As pathways harness sophisticated automation, clinical algorithms and intelligent cohorting, patients always take the optimised route through their pathway, thereby delivering a step change in clinical productivity. ------ • Own the executive pitch: Lead vision-led conversations with NHS C-suite stakeholders, focusing on system-wide impact rather than just product features., • Lead executive-level engagement: Own a portfolio of strategic opportunities, navigating NHS governance and procurement to move deals from identification to close., • Develop quantitative business cases: Use Google Sheets/Excel to build robust financial models that translate messy operational reality into structured numbers for execs., • Leverage your network: Use your existing NHS connections and "insider" status to open doors and navigate complex procurement and governance routes., • Drive strategic growth & shape commercial strategy: Feed structured market insights back into the business to steer key decisions and the product roadmap., • Collaborate cross-functionally: Work with our Product and Delivery teams to ensure the commercial promises we make align with clinical reality., • NHS "Insider" credibility: You have either sold heavily into the NHS at scale (enterprise deals) or you have worked within the NHS in a senior capacity. You "speak the language" and understand how decisions actually get made., • Quantitative & data rigour: You are highly comfortable in Google Sheets/Excel. You can build your own financial models and business cases to prove ROI to NHS Finance Directors., • Executive credibility: You have experience pitching to or working directly with NHS executives (COOs, Medical Directors, etc.) and command natural seniority and confidence., • Strategic thinking: The ability to navigate long sales cycles and position Isla within national and regional priorities., • Enterprise sales track record: Success in leading large, consultative deals or transformation programmes within healthcare., • Passion & energy: A deep desire to solve global problems and make a positive change in patient healthcare. Benefits 🏡 Work from home or at our office in 131 Finsbury Pavement - Industrious 🏢 📈 Equity options and 5% pension contributions. 🕜 Flexible working times 🌍 Work abroad for up to 90 days per year 🎉 Enhanced parental leave 🏖️ 25 days annual leave (on top of bank holidays) 🎂 Take your birthday off 🎄 Take Christmas Eve off too 🍜 Treat your friends or family to a meal each quarter (up to £75) 🧘‍♀️ A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities) or Private medical 🎳 Bi-monthly team socials and a meal out 📚 A learning budget for you to use 💗 Delivering social impact through improved patient healthcare 💡 Working at a well funded and rapidly growing start up, solving a global problem in a new way 🎇 A whole lot of fun on an exciting journey ------ What is the hiring process for this role at Isla? 1️ A screening interview with our Associate Operations Manager - 20 minutes 1. Take-home written task, 2. A one-to-one pitch interview with our Director of Partnerships - 45 minutes, 3. A final interview with our Director of Partnerships and one of our Co-founders - 30 minutes ------ Diversity and Inclusion Isla is an equal opportunity employer and is committed to building an inclusive and diverse team. We encourage all qualified candidates to apply. Isla does not discriminate against anyone on the basis of their race, gender, disability, religion, national origin, age, or any other protected category. We choose to celebrate our team’s differences and see them as one of our most valuable assets. Recruitment is not one-size-fits-all and we're happy to tailor our hiring process to better meet the needs of individual applicants. Please email recruitment@isla.health with any requests for support.

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. We are looking for a Customer Success Specialist who supports clinics across their entire journey with Adoreal, from the moment they sign on through every day they operate on the platform. This role blends hands-on onboarding with ongoing technical support, training, and adoption. One week you might be on site at a clinic walking their staff through new workflows. The next you might be remotely troubleshooting a billing issue or shaping a new help center article. We want someone who works proactively rather than reactively. You should be the person who anticipates where clinics will struggle, builds resources before they need them, and treats every support interaction as a chance to improve how the platform works for everyone. You are equally comfortable running a structured implementation project and jumping into an unexpected support ticket. Travel across Europe is part of the role. When a new clinic comes on board, or an existing one needs deeper training, you will be there in person. Candidates should live in Poland, Spain, Sweden, or the United Kingdom within an hour of a major airport. Onboard new clinics • Serve as the primary point of contact during implementation, coordinating across internal teams (technical, CRM, training) and clinic stakeholders., • Support configuration of Adoreal’s EMR and CRM systems and help clinics migrate data from their existing tools., • Organize and structure clinic data so it aligns with Adoreal’s analytics framework., • Manage project timelines, track milestones and dependencies, flag risks early, and communicate status clearly., • Travel on site to deliver staff training and lead clinics through their transition to the platform. Support clinics once they’re live • Act as the first point of contact for clinic staff and patient inquiries, ensuring all requests are addressed within 24 hours., • Troubleshoot technical issues, triage support tickets, and coordinate escalations with Product and Engineering when needed., • Monitor adoption after go live and reach out proactively to clinics that are struggling, rather than waiting for problems to surface. Train and enable on an ongoing basis • Build and maintain onboarding documentation, training guides, FAQs, training videos, and other self service resources., • Keep clinics current on new features, UI updates, and bug fixes through release notes and follow up sessions., • Travel on site for refresher training, workflow audits, or whenever a clinic needs hands on guidance after going live. Close the feedback loop • Track and document bugs, recurring issues, and feature requests., • Identify patterns across clinics and translate them into product insights for the Product and Growth teams., • Explore automation opportunities (chatbots, predictive troubleshooting, smarter self service) that reduce repetitive support work and free you to focus on higher value clinic interactions., • Minimum 4 years of combined experience across customer success, software implementation, technical support, or healthcare onboarding, ideally in SaaS or digital health., • Hands on experience with EMR and CRM systems, data migration, and digital workflow tools., • Native level English fluency (C2) with strong written and verbal communication. Additional European languages are a plus., • Demonstrated success managing multiple implementation or onboarding projects simultaneously., • Familiarity with healthcare workflows including patient intake, documentation, billing, scheduling, and compliance., • Strong familiarity with support ticketing systems and escalation processes., • Experience training clinical and administrative staff on new systems., • Comfort building help center content, training documentation, and self service resources., • Awareness of regulatory requirements in healthcare data handling and access control., • Willingness and ability to travel across Europe for clinic visits and on site training. Organized, collaborative, tech savvy, and oriented toward efficiency, scalability, and proactive problem solving. At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles. Benefits & Perks: • Paid time off (PTO) and paid holidays, • Performance-based bonuses and company equity opportunities, • Fully remote work environment with flexible schedules, • Collaborative and thriving team culture guided by Adoreal’s core values Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: • We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos., • We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded., • We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders., • We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders., • We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence., • We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company., • We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. We are not working with search firms for this role, thank you

Company OverviewEmbark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities. Reporting to the Sales Director, UK & Ireland, the Senior Account Manager, UK will be responsible for achieving sales revenue targets by developing, implementing and overseeing the execution of strategic plans with hospital targets, teaching institutions and key private groups in the assigned geography. The major responsibilities are to manage and direct the utilization of Aquablation Therapy within their installed base. This will include managing installations, training and utilization growth within their assigned region and the hiring, training, and development of Aquablation Clinical Sales Representatives and Associate level roles. • Meet or exceed quarterly sales quota for the defined area and target hospitals, • Work with the sales manager to develop a territory plan that outlines sales objectives tailored to the local market, • Manage and develop identified key opinion leaders within territory, • Provide quarterly updates on the territory and account performance, • Lead Aquablation Programme Reviews and follow Surgical Pathway for all Aquablation surgeons, • Lead local marketing activities and develop joint marketing plan with accounts to increase patient awareness, • Provide weekly/monthly forecasts for defined area, • Direct and support team members within the defined area to over achieve goals and quotas, • Support the internal development & training of associate and junior team members, • Effectively communicate Aquablation’s value proposition to customers, • Work with senior hospital staff and key surgeons in the development and execution of a plan to effectively integrate the Aquabeam system at new customer sites and ensuring ongoing commitment to the system, • Develop an Aquablation plan for each surgical team to support independent use of the technology, • Drive utilization of the Aquabeam System by collaborating with surgical teams to support usage of the technology, • Drive continuous expansion of the user base by working with key hospital staff and thought leaders to develop a qualified lead funnel. Regular activities consist of formal presentations, informal events, and get-togethers, • Effectively convert high potential leads and drive training activities, • Drive sales through new product introductions and solution selling, • Qualify, train, assess, and ultimately develop accounts to adopt the AquaBeam’s system as an integral part of their BPH practice with the goal of demonstrating high account adoption, • Partner with the Professional Education team to deliver outstanding clinical and training support to physicians so that physicians can quickly become clinically independent, • Build and maintain relationships with key customers and KOLs within region, • Partner closely with Sales Management and the Marketing team to identify and prioritize customers for higher-level corporate relationships, • Partner with the Customer Service team to meet and exceed customer expectations, • Ensure all required sales reporting forms are completed and submitted on time, • Maintain records in the PROCEPT CRM system on contacts and facilities, • Provide support in the resolution of product complaints and/or safety issues, • Proactively support organizational goals and objectives, policies and procedures, and FDA regulations including strict compliance with AquaBeam’s Customer Relationship and the Sunshine Act policies, • Maintain a professional and credible image with customers and teammates, • Establish and maintain credentials to enter and work in hospitals and other medical facilities as required by facility requirements, • Manage travel and expenses per approved budget, • Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance, • Understand and adhere to the PROCEPT BioRobotics Quality & EHS policies, • Bachelor’s degree from accredited reputable institution, • A minimum of 8 years of experience in medical sales within the Urology space or Operating Room, and 8 years of total sales experience, • Start-up company experience selling disruptive surgical technology, • Experience introducing market development programs to physician practices, • Strong local relationships within the healthcare community in specified geographic area, • Leadership skills as demonstrated through past professional performance, involvement in sports, professional clubs, or associations, • Ability to travel upwards to 75%Understanding PROCEPT's CultureAt PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers. And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens. We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances. An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world! BENEFITS OF WORKING AT PROCEPT! PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more! EQUAL EMPLOYMENT OPPORTUNITY STATEMENTPROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization. PAY RANGE TRANSPARENCYProcept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. WORK ENVIRONMENTWe’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies. PROCEPT BioRobotics – Applicant Privacy NoticeWhen you submit an application on this site, PROCEPT BioRobotics collects the personal information you provide. This may include your name, email address, phone number, résumé or CV, LinkedIn profile, and any optional demographic information you choose to share, such as gender or ethnicity. We use this information to review your application and assess your suitability for the role. To learn more about how we handle personal information, including your rights under applicable privacy regulations, please read our full Privacy Notice at: [_].We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

Biocytogen Boston Corp is a fast-growing biotech company at the forefront of innovation, equipped with broad cutting-edge technologies. Our expertise spans a wide range of therapeutic areas, including immuno-oncology , inflammatory and autoimmune diseases, neurology, cardiovascular and metabolic disorders, and more. At Biocytogen, you will have the unique opportunity to engage in both scientific and business endeavors, driving the licensing and commercialization of cutting-edge antibody assets across multiple therapeutic fields. The successful candidate will possess a strong understanding of business development and licensing and play a key role in driving strategic growth and exploring new business opportunities for the organization. • Establish external business opportunities for out-licensing, co-development, and other structured transactions., • Lead the development and presentation of business cases of prioritized external opportunities with recommendations to management team with robust analyses, key assumptions, and risks, as well as internal and external input where necessary., • Initiate, lead and present external opportunities with limited supervision., • Lead driving cross-functional due diligence and alliance management, coordinate with R&D, CMC, Clinical, Regulatory, Operations, and Finance and executive reporting, in some instances be the main BD contact person., • Follow BD operations and transactions including proposals and TS developments,negotiations, deal closure and alliance management., • Contribute to the definition and revision of business development & licensing strategy that is in line with overall corporate and portfolio strategies., • Represent Biocytogen at industry, investor and partnering conferences, develop and maintain relationships with a wide range of pharmaceutical/biotechnology industry participants., • Ph.D. in pharmacology, immunology, cancer biology, or a related biomedical science field, • Strong background in antibody drug discovery, with a deep understanding of target validation and hit-to-lead optimization, • Proven ability to interpret complex biological data (affinity, specificity, and in vivo efficacy) and translate it into a compelling therapeutic and licensing narrative, • Familiarity with current antibody modalities, including monoclonal antibodies (mAbs), bispecific antibodies, and ADCs, • Strong strategic thinking skills to align internal scientific platform capabilities with pharmaceutical partner pipeline gaps, • Mandarin and English bilingual, to effectively bridge global R&D and business communications BIOCYTOGEN is an Equal Opportunity Employer. Employment opportunities at BIOCYTOGEN BOSTON CORP are based upon one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, color religion, sex, national origin, ancestry, age, sexual orientation, gender identity and expression, veteran status, military status, disability, mental illness, genetic information, or any other characteristic protected by law. This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.

About DPBIO DPBIO is a pioneering innovator based in California, specializing in high-throughput droplet microfluidic technology and providing cutting-edge life science solutions to researchers and industry leaders worldwide. At DPBIO, we integrate advanced microfluidic technology with life sciences to develop comprehensive solutions, including microfluidic chips, instruments, and reagents. Our flagship products—such as the CytoSpark® High-throughput Screening System, OMNIdrop System—empower scientists in antibody discovery, enzyme evolution, strain screening, small-molecule drug screening, cancer research, early disease detection, viral quantification, and biopharmaceutical quality control. Trusted by leading biotech and pharmaceutical companies, top-tier research institutions, and clinical laboratories worldwide, DPBIO is committed to advancing life sciences with high-performance analytical and detection systems. Our mission is to accelerate drug discovery, synthetic biology, biomedical research, and precision medicine, driving breakthroughs that transform life science innovation. We are seeking a highly driven Business Development Manager to lead market expansion for DPBIO’s antibody discovery platform across the Europe and UK This role will be responsible for developing strategic partnerships, driving revenue growth, and expanding DPBIO’s presence within biotech, pharmaceutical, and antibody discovery ecosystems in the western territory. Essential Duties · Sales Management: Develop and execute sales strategies to achieve revenue targets. Identify and pursue new business opportunities while nurturing existing client relationships. · Client Support: Oversee and manage all aspects of customer support to ensure high levels of satisfaction and prompt resolution of issues. Act as the primary point of contact for key accounts. · Market Insights: Monitor and analyze market trends, competitor activities, and customer feedback. Use insights to inform sales strategies and improve service offerings. · Customer Engagement: Build and maintain strong relationships with clients and stakeholders. Conduct regular meetings and reviews to understand their needs and provide tailored solutions. · Sales Reporting: Prepare and present regular reports on sales performance, support metrics, and market developments to senior management. Utilize data to drive decision-making and strategic planning. · Process Improvement: Identify and implement improvements to sales processes and support procedures to enhance efficiency and effectiveness. · Business Development: Identify and pursue new business opportunities, partnerships, and markets within East Coast of the United States to drive revenue growth and expand market share. · Strategic Planning: Develop and implement regional strategies aligned with DPBio’s overall business objectives, ensuring effective market penetration and competitive positioning. · Client Relationship Management: Build and maintain strong relationships with key clients, partners, and stakeholders. Provide exceptional service and support to ensure customer satisfaction and loyalty. Territory & Commercial Ownership： Lead market expansion for DPBIO’s antibody discovery platform across Europe and UK Extensive experience in the full sales cycle, from lead generation and technical consultation through negotiation and successful deal closure Documented track record of closing complex, high-value scientific or platform-based deals Antibody Domain Expertise (Required)：5+ years of experience in the antibody discovery or biologics development field Cell Sorting & Single-Cell Knowledge Flow cytometry and FACS platforms Established relationships within Antibody-focused biotech companies， Immunology research groups， Biologics discovery teams

Are you looking for an exciting and fulfilling new position? Join our dynamic team at WEP Clinical, where your contributions will play a key role in driving impactful solutions and improving outcomes for clients and patients. We encourage innovation and collaboration, challenging our team to bring ideas that make a real difference. Be part of a mission-driven organisation dedicated to advancing clinical research and transforming lives. Role Objectives: The WEP Clinical Project Manager, Decentralised Clinical Trials is responsible for setting up, implementing, and managing decentralised clinical trial nursing and/or other clinical research projects. • Team Player, • Adaptable, • Problem-Solver, • Detail-Oriented, • Oversee the full lifecycle of decentralized clinical trial nursing projects, ensuring compliance with contracts, regulations, and applicable laws., • Act as the primary point of contact for clients regarding operational deliverables, issues, and project-specific concerns., • Manage day-to-day project operations, including oversight of timelines, visit projections, and adherence to operational project plans., • Provide cross-functional leadership for internal teams, ensuring coordination of site management, data management, training, shipment logistics, and other project needs., • Identify, assess, and manage project risks proactively, proposing and implementing corrective actions as necessary., • Coordinate and lead internal and external meetings and teleconferences to drive project progress and alignment., • Setup, maintain, and close out document storage systems and clinical trial management systems; ensure organized documentation through platforms like SharePoint., • Develop and deliver project-specific nurse and site staff training, including templates for essential documents and protocol-related education., • Manage vendor performance and deliverables; review invoices for accuracy and ensure service quality., • Track and report project activities and expenses, supporting timely and accurate project billing and financial oversight., • Liaise with the Quality Assurance team for audits, CAPAs, and organizational or program-level investigations., • Escalate protocol deviations, SAEs/AEs, or PVs to the appropriate line manager or medical professional as required., • Bachelor's Degree (preferably in a health or science field)., • 3-6 years of experience in project management, clinical research, or monitoring (DCT experience preferred)., • Proficient in Microsoft Office with strong computer literacy., • Willing and able to travel for business meetings, trainings, or industry events; flexibility to work evenings and weekends as needed., • Strong organizational skills, attention to detail, and ability to manage multiple priorities effectively., • Excellent verbal and written communication skills with a positive, professional attitude and collaborative approach., • Demonstrated leadership and management capabilities, with the ability to coordinate and execute DCT activities across teams., • Familiarity with current ICH GCP guidelines and clinical research best practices.What sets us apart:WEP Clinical partners with sponsors to help patients and physicians gain early access to medicines when no other treatment options are available. WEP Clinical has over 15 years of experience distributing products to over 120 countries worldwide to treat unmet patient needs. We're Committed to Our Team:WEP has many initiatives to encourage wellness, growth and development, and team relationships. Check out our LinkedIn Life Page to learn more about our team events, and all we do to support our employees. We're Committed to DEI:At WEP Clinical, acceptance, recognition, and engagement are the core of our DEI values. We are committed to giving employees opportunities for personal and professional success and growth, embracing everyone's unique identities. Our services include:Access Programs Clinical Trial ServicesPatient Site SolutionsClinical Trial SupplyMarket Access and Commercialization WEP Clinical is a smoke-free, drug-free, and alcohol-free work environment. WEP Clinical is an equal-opportunity employer. WEP Clinical does not unlawfully discriminate against employees or applicants for employment based on an individual’s race, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, genetic information, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. WEP Clinical will make reasonable accommodation for qualified individuals with known disabilities, in accordance with applicable law.

Hey! Shun here, I’m the CEO and co-founder of Anima. We’re building an active learning OS for all of healthcare and life sciences towards maximising human wellbeing globally. My entire life, I’ve been pulling on a thread that’s affected all of us in some way. Millions die every year because their medical problems aren’t treated quickly enough. Hundreds of millions suffer pain, worry and discomfort needlessly because of long waiting times. I trained as a doctor and quit out of frustration at seeing countless cases of people dying because they got misdiagnosed or didn’t get the right care plan. In one devastating incident, the healthcare system had simply forgotten to follow up about abnormal test results. Pulling the thread led me to the health spending team at HM Treasury, responsible for deploying 100s billions into the NHS - there, I worked on workforce and system reform policy with No.10 and NHS England (most notably on forming statutory ‘integrated care systems’, which was signed into law as part of the Health and Social Care Act). Seeing the problem space at all abstraction levels convinced me that the only way to fix healthcare was to build a ‘Care Enablement’ platform that can automate and abstract away work at the clinic, and 10x doctors. Doing so would also be the path to a superhuman personalised medicine agent that could go well beyond humans, crunching tens of thousands of low level features at genome and transcriptome level. At Anima, you’ll help us extend the 3 existing product lines we have, that millions of patients use, and build out new ones at the very cutting edge of healthcare reinforcement learning and agentic AI. Your work will save countless lives. I won’t write too much here, because I think the metrics speak for themselves and if we get further along the process, we can always discuss it more. Users love our product. The biggest testament to this is that most of our growth comes from virality and referrals. As one of the standout companies in YC’s W21 batch, we raised $2.5M before Demo Day in just 4 days, led by Hummingbird. In early 2024, we closed an oversubscribed Series A round of $12M, led by Molten Ventures. We’ve been turning down pre-emptive offers of more capital since 2024. Anima clinics look after 3 million lives, and every day around 20,000 people get care through Anima, growing fast. Since the beginning, we’ve cultivated a unique hacker culture at Anima with a flat hierarchy. If you look at some of our LinkedIn profiles, you’ll note that the title is often ‘Product at Anima’, which is a more accurate description of what your role will be - it’s much broader than the typical SWE role. We predict that small, killer T-shaped teams will win out over large mediocre ones in the era of agentic AI. We've been purposefully building a 'knights of the round table' where each person has an incredible amount of ownership, autonomy and human impact on saving lives - zero line managers, PMs or EMs, but an intensive focus on coaching and teaching. [In case you’ve seen the show, the best analogy is Firefly and the crew from it. Greatest show ever imo.] It started with me. I self taught and wrote a lot of the Anima 1.0 code, and Anima’s active learning patent. I run most of the hiring tech chats to this day. I first and foremost see myself as an IC and builder, and still build stuff in my spare time. More than 80% of our product team are VPs, ex-technical founders and former CTOs (we do not have titles internally). We also have domain experts, including full-stack clinical engineers: ex-MDs who left established medical careers to join Anima because they recognised the much higher leverage they’d have here. Almost everyone in Anima is at least somewhat technical and very UX focused. This makes for a truly flat hierarchy. Internally, people have described it as a hive mind - there is little semantic error because we all deeply understand the problem, engineering, grading for potential features, and trade-offs. With the outlier product talent density at Anima, there's a heavy focus on coaching and teaching, with no need for line management. We've been able to make huge strides in the NHS because we all deeply understand the problem, grading tasks based on our engineering expertise, and real life clinical trade-offs. This deep domain knowledge is ultimately how we integrated with the major electronic health records (EMIS and SystmOne) in just 4 months, and grew from $150k to $7m in 20 months and 3 product lines. We're relentlessly resourceful. In 14 months, we built an extremely loved enterprise app that users have said 'seems too good to be true'. Anima can take an information complete medical history as good or better than a typical human doctor, and increasingly automates front and back office in a way that would’ve seemed like science fiction a few years ago - for example, Annie (our AI) now deals with a large percentage of documents completely autonomously without a human in the loop. Anima is a safe haven for free thinkers and we've been careful to build a culture where everyone feels comfortable being their complete unfiltered self, sharing their honest thoughts, feelings without ever needing to self-censor. Joining Anima means joining a crew with exceptional talent density, and your crewmates will never let you down. We hire talented people who think from first principles and have high growth potential - great decision makers who deserve to have complete autonomy and are forces of nature when empowered with it. Decisions are never made in isolation by the founders. All information is transparently available to the whole team on our Notion - every meeting, decision, success, failure. We have a live Retool dashboard which shows live MRR, linked to Stripe invoices. We are deeply collaborative, and through mutual and self-challenge, we converge towards the optimum, and decisively execute. We are united by child-like intellectual curiosity and experiment and wander freely when the right path isn’t clear. We believe all future managers should be formidable individual contributors & domain experts. We hire candidates from all over the world. We offer flexibility over work schedule and location. We have a good time! We get the whole team together at least twice a year for team retreats, with the last ones in Brittany (France), La Paz (Mexico), Tuscany (Italy), Dominican Republic! Hi - My name is Shun, a medical doctor and CEO of Anima. Thanks for checking out our job ad! We’re tackling a problem that has affected everyone in some way: Globally, millions die every year because their medical problems aren’t treated quickly enough. Hundreds of millions suffer pain, worry and discomfort needlessly because of long waiting times. We’ve built ambitious software to automate the entire healthcare workflow - from history taking consultations, to report abstraction, to recommending & saving a coded action plan for the patient, ready for a human doctor to greenlight. By doing this, we get patients optimal care within 24 hours and 10x the clinical workflow in the process. It's a win-win for patients and healthcare professionals. We are pretty unique among health techs: we have both medical and engineering domain expertise - there are 4 doctors working full time at Anima, as well as 'pure' software engineers. I wrote the first backend in Node. As a doctor and former HM Treasury health policy advisor managing £4bn budgets in UK health spending, I have full stack domain knowledge and personal experience of the problem we’re solving. Like me, the whole Anima team have personal experience of the problem we're solving: we're building what we wished we had as doctors. Please note that as this role may involve site work and on-site support for our users, we can only consider your application if you are based in the UK. You will not be able to complete our screening task if you are not based in the UK, so please bear this in mind when submitting your application. We hope to welcome you to the team soon! Join Anima, and you'll use your influence and people skills to get Anima into clinics and entire regions: an urgently needed product that saves lives amid critical levels of patient demand, with healthcare systems in crisis across the globe. Since launching in the UK, we're now used in by GP practices, primary care networks and federations across the country who collectively provide care for over 2 million patients. Our current distribution team have said that one of the biggest perks of working at Anima is seeing the delight and disbelief on people’s faces when we show them our demo, something that is truly a 10x generational leap. Here’s what some of our users have been saying: *“I sent a plan to the patient and it’s incredible, within a few minutes they’re coming back to me saying that they can make the appointment!” "I would call that next generation, I think you have that badge" ”Sometimes you need to stop driving a Fiesta and buy a Mercedes"* Lots of us went into medicine because we wanted to maximise our positive impact. At Anima, we understand that distribution is the other half of a legendary product. Here are incredible things we’ve built as a result of our fullstack sales team: A Clinical Director at one of our practices wanted to streamline multiple access channels and make access equitable and fair. After some great discovery and deep listening, the AM together with the customer suggested we build something called ‘proxy requests’, which would allow the reception team at a clinic to complete Anima requests on behalf of a patient who was on a landline call - this made it possible to give someone with no internet or mobile phone the same access to care. This is now one of our most popular features that has led to viral referrals and fanatical users. One of our fullstack account manager, realised that adding a configurable feature that allows patients to self-book appointments directly into the electronic health record calendar would be critical to closing large enterprise accounts. By deeply understanding the pain points and anxieties underlying the feature, Anima built the feature in 9 days, to the great excitement of users at demo calls and $1m+ ACV meetings. Off the back of fanatical referrals from our existing users, the team was invited to present to NHS England at national and regional level, and we’ve been helping to shape the future of the primary care market through an upcoming $1bn+ procurement framework. Hungry and wants their shot to change the world - a force of nature when empowered with the tools, resources and development to do it. Exceptional communicator, able to distill complex information into clear and concise bullets without jargon. An excellent conduit between users and the rest of the company. Able to execute a high sigma discovery process and in combination with incisive people intuition, elucidate deep pain points and opportunities to excite within minutes of the first call. Has incredibly high standards for themselves and an unshakeable growth mindset: able to challenge themselves and those around them to push to do things better. Exceptionally organised: able to build & maintain multiple relationships across a diverse range of organisations, and consistently execute on plans to onboard and retain users. Reliably follows up on 100% of qualified leads at optimal intervals. A gifted relationship builder, able to quickly build rapport and emotional anchors with almost anyone and any persona. Pragmatic rather than dogmatic in decision making: able to weigh real world data appropriately, changing course when necessary towards optimal outcomes for patients and clinicians. Keen to understand the big picture & entire context of the company and vertical; impatient to grow towards a senior executive role. Seeks to maximise combined team productivity, communicating the right things at the right time through the right channels. Intellectually curious and loves learning - able to tackle entirely novel challenges that lack prior precedent through first principles thinking, creatively using the right pragmatic approach, with an understanding of alternatives and trade offs. It's helpful to have B2B/SaaS experience, generating leads of $30-50k+ ACV, but not mandatory - we will make exceptions if you’re a high performing BDR. You need to have demonstrated a high growth mindset and potential for rapid skill development through past projects. For this role, you will need to be based in the UK. We're live with GP teams across the country, being used by teams across the NHS. Over the rest of 2024, we're continuing to onboard teams that want to build the future of healthcare, and will be working with the NHS to deploy Anima at regional & national level. We’ll also be identifying international partners to power Anima’s next stage of growth. We’re looking to add talented account executives who understand the urgency and importance of what we’re doing for society and are hungry to make impact. Our VP Sales has a 90%+ e2e close rate, and the distro org averages about 80%. Our CAC payback, gross margin, retention are all world class and you'll be joining an exceptional team with top metrics for SaaS, despite being in a traditionally slower vertical. First month - some examples of what to expect: Participate in user discovery & demo calls to develop a deep understanding of their fundamental motivations and needs/pain points, translating these insights into optimal feature roadmaps. Source leads and execute campaigns. Get as much exposure as possible to developing the full lifecycle of an opportunity from lead through to closure. Join the team at events & conferences, speaking to potential users, conducting demos and converting leads. Next 6 months - some examples of what to expect: Build domain expertise to scale our prospecting, identifying the teams in the most pain who are likely to become fanatical users of Anima. Become the central point of contact for assigned GP practices and PCNs. Your job is to maximise discounted fanaticism, doing whatever is necessary to help practices start - and continue - using Anima. Work with customer success colleagues to maximise virality and fanaticism across your accounts, doing whatever is needed to ensure every account leads to the maximum number of fanatical referrals. 6+ months - some examples of what to expect: Potential to transition into a Strategic Enterprise AE, with managerial responsibility for junior AEs joining the team. Take on account management responsibility for larger accounts e.g. GP federations and ICSs (covering 1m+ patients). Work with the team to scale our sales & marketing, including working with NHS leaders to identify and secure regional & national-level procurement opportunities, including those beyond primary care.

Location: Remote UK – with occasional travel, especially to the North West of England Salary: Up to 45k per annum Togetherall is a social impact business on a mission to make mental health support instantly available to millions by unlocking the power of peer support. With 24/7 moderation by licensed clinicians, Togetherall is a safe way for people to support each other through life’s difficulties. Togetherall’s users report feeling better able to cope, more confident and less alone. Togetherall operates in the USA, UK, Canada, Australia, Ireland, and New Zealand. Our continued growth and focus on the North American market, in both workplace mental health and higher education, has prompted the need for increased marketing capacity and experience in this space, with a particular emphasis on partnerships. At Togetherall, we are more than just a company – we are a community on a mission since 2007. Our culture thrives on compassion, collaboration, and innovation. We celebrate diversity, value work-life balance, and nurture professional growth. Expect an inclusive and engaging environment where your voice is heard, and your well-being matters. We make a positive impact on lives and communities, all while having fun along the way. Join us to be a part of a team that genuinely cares about its employees and the people we serve. Togetherall is not just a job; it is a fulfilling journey. Apply now and be a part of our mission to support well-being. Reporting to the Director of Partnerships and Growth, the Account Manager is responsible for managing a portfolio of accounts in the UK. This role is focused on strategic account management to support the success, retention and growth of clients, including managing an upsell opportunity pipeline As a Togetherall Account Manager focused on client retention you’ll be proactively keeping in touch with clients, ensuring that they are happy, developing and managing those relationships to retain existing business, and offering the best solutions to maximise opportunities as well as driving the commercial renewal process within each account. Our business opportunities are across the UK, so this role will be remotely based, and we will provide you with the equipment or allowances that you need to do the job. Although the role is remote, travel is expected to visit clients for both meetings and events. Team meetings are usually held monthly in Manchester. This role is initially a 9-month fixed-term maternity cover, offering a fantastic opportunity to join our team at an exciting time of growth. There is potential for the position to become permanent, depending on how the business evolves over the coming months. • Proactively maintain regular contact with clients to ensure continued satisfaction, address issues, and build lasting relationships, • Build strong relationships across varying levels of an organisation (from day-to-day contacts to senior leadership), developing a deep understanding of client needs and challenges, • Use CRM systems and internal documentation to accurately capture, track and share client information and activity, • Interpret platform data and client insights to support decision-making, provide strategic recommendations, and highlight impact, • Help clients maximise their engagement with the platform through regular performance reviews, insights, and targeted promotional campaigns, • Manage the full renewal process, including commercial conversations, value positioning, pricing proposals, negotiations, and contract closure, • Plan and lead renewal and budget discussions well in advance of key timelines, ensuring clients have the information and support needed to secure ongoing contracts, • Represent Togetherall at client meetings and industry events (e.g. AMOSSHE), confidently engaging with clients and prospects in both formal and informal settings to strengthen relationships and raise awareness, • Collaborate with internal teams (e.g. clinical, marketing, and data) to deliver a seamless and consistent experience for clients, • 3+ years’ experience in an Account Management or Client Success role, nurturing and growing a portfolio of accounts, • Proven experience of retention and growth within an existing portfolio of accounts (renewals and upsells are a fundamental part of the role), • Account Management experience in the benefits, mental health or wellbeing sectors is a definite asset, • Demonstrable experience increasing engagement and adoption of a support solution, • Commercially minded with the ability to link service value to client ROI, budget planning, and business objectives, • Comfortable working autonomously and taking initiative to move things forward without needing detailed instructions, • Strategic relationship-orientated and have a passion for building partnerships with clients over long periods, • Clear and confident communicator who takes ownership in written and verbal communication, and proactively follows up after meetings, • Superior interpersonal and communication skills (both verbal and written); keenly client focused and numbers driven, • Comfortable networking and building rapport in person - including at events, conferences, and social engagements, • Strong presentation skills - able to represent the business by hosting and presenting on webinars and at in-person events, • Work Remotely: Flexible hours and work from home, • Vitality Private Health Insurance, • Vivup Employee Benefits Platform, • Employee Assistance Programme, • 25 days annual leave + bank holidays + birthday day off, • Enhanced Maternity Pay, • Occupational Sick Pay, • Access to Go1 e-learning platform At Togetherall, we don’t just accept difference, we thrive on it for the benefit of those that work with us and our members. We are proud to be an equal opportunities employer and working with us is based solely on a person’s merit and qualifications directly related to professional competence. We celebrate diversity and are committed to creating an inclusive work environment where all employees and applicants can flourish.

Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Senior Statistical Programmer Consultant to join one of our clients. ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. Main Job Tasks and Responsibilities: The Senior Statistical Programmer Consultant is a delivery-focused role who works under the leadership, oversight, and direction of a Programming team leader to lead and/or support aspects of the programming effort to deliver technical programming and information components of a project. This position requires high technical skills and thorough industry knowledge to independently perform the Programming tasks Key Responsibilities: • Responsible for supporting the Programming deliveries of a clinical study or project., • Implements statistical programming aspects of the protocol and the clinical development program., • Ensures high quality is built into own deliverables and the quality delivered by other programmers., • Programs independently with high efficiency and quality., • Writes and/or implements specifications and oversees completeness of relevant documentation., • Contribute to the development of best practices to improve quality, efficiency, and effectiveness within the function., • Ensures compliance with standards and automation usage., • Plans and support team activities and tasks., • Communicates and escalates risks within the assigned studies and/or projects., • Works proactively with study team members including but not limited to the Statistician, Lead Programmer, Data Manager and Study Leader. Education and Experience: • Bachelor’s degree in computer science (CS), statistics, or related scientific disciplines with 5 yrs. of clinical programming (CDISC) experience; Master’s degree in CS, statistics or related disciplines with 6 yrs. of clinical programming (CDISC) experience., • Need to have Oncology TA experience., • Working knowledge of ICH and Good Clinical Practices, Clinical research, Clinical trial process, and related regulatory requirements and terminology., • Good understanding of the clinical drug development process., • Strong communication skills and coordination skills., • Current knowledge of technical and regulatory requirements relevant for the role, • Ability to proactively manage concurrent activities within a project, • Proficient ability to influence relevant stakeholders on programming-related items The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-DNP

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is seeking driven new graduates eager to grow a career with us. Generation Veeva is a global organization that offers multiple development programs and career paths. Workshops, mentors, career path planning, and on-the-job learning drive your career development with Veeva. Associate Business Consultants join our _ (BCDP). The role and program are specifically designed to expedite and challenge the growth of recent grads interested in supporting Life Sciences organizations (Pharma and Biotech) by driving innovation and partnership in the industry. Our R&D and Quality teams help the industry to generate continuous and sustainable innovation across the full R&D value chain (Clinical, Regulatory, Quality, and Safety) through organizational design, change management, and technology value realization. If you have curiosity about how strategy, data, and technology in the R&D space can improve industries that impact our everyday lives, we encourage you to apply! Qualified candidates must be legally authorized to be employed in the United Kingdom. Veeva is unable to provide sponsorship for employment visas for this position. We also hire Associate Business Consultants in Germany and Spain. Please visit our _ to apply for these countries should they be of more interest and/or better meet your legal work authorization status. The anticipated start date for this role is July 2025. Veeva is a Work Anywhere company: you choose the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it’s up to you. Although Veeva is Work from Anywhere, Associate Business Consultants must live within a maximum commuting distance of 45 minutes to 1 hour from the London coworking space. \n What You'll Do • Learn how to create end-to-end business solutions and deliverables that deliver quality customer outcomes, • Collaborate with Senior Business Consultants supporting key deliverables and timelines on customer-facing engagements, • Gain an understanding of standard offerings and contribute to the Veeva R&D and Quality Business Consulting teams, • Conduct research to build industry and customer knowledge used to deliver consulting programs and business development, • Support customers to realize the value of Veeva Development Cloud software Requirements • University Degree (Bachelor's) with strong academic performance, • Don't have a university degree? That's OK if you have the equivalent skills gained through work experience or disciplined self-study, • 0-2 years' of professional experience, • Basic to Intermediate Microsoft Office skills (PPT and Excel), • Ability to take business and technical concepts and express them as potential strategic solutions, • Excellent verbal and written communication skills, • Strong analytical and problem-solving skills, • Desire to work in an intense, dynamic environment, • Ability to manage time in person and remotely, prioritize and meet deadlines, • Willingness to commute to your Hub when asked. Typical requests would include project co-working or program team commitments that require being in person., • Willingness to travel up to roughly 40% of your time per year. Travel varies per customer engagement and internal meetings and events with your team. Nice to Have • Degree in Life Sciences, Biomedical Engineering, Engineering, STEM field, or another similar degree/work experience/Master’s degree, • Prior work or internship experience in Life Science, R&D, and/or consulting, • Experience with software, data reporting, and/or data visualization tools, • Fluency in another European language (French, German, Spanish, Italian) \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

We are Hiring! We have an exciting new opportunity at Scope for a Business Development Manager - Optics to join our team! We are looking for people who can connect their own personal vision and values into some of what we do at Scope. Our vision as a company is to constantly exceed the expectations of our healthcare partners, our patients and our people by bringing together the extraordinary. Please read below the full job description for the role and if this is something that you would be interested in, please click apply and a member of the Scope team will be in touch regarding your application. BDM - Optics This role will be responsible for increasing market awareness of Scope's products and driving new opportunities and sales in Opticians. This role will involve detailing our full Ophthalmic portfolio and focussing on the Key Accounts in this sector. The Optics BDM will take direction from management but will be able to plan and implement their own activities with limited assistance. Working closely with our external partners, to grow sales and develop the Scope brand within this sector. The role requires collaboration with colleagues in the UK Optics Division. Delivery of Business & Marketing Objectives · Responsible for the delivery of pre-set objectives on sales, activity and other metrics to grow the Scope brand and sales within the Optical market. · Effectively positions the Scope Dry Eye Product portfolio for the customers from both a clinical and commercial perspective. · Utilises marketing collateral effectively and provides feedback to the marketing team. Product Promotion & Sales · To conduct sales calls with customers in Key Optical Accounts. · To conduct sales presentations to customers in a range of formats. · To focus all activities and promotional spend on target customers. · To develop and maintain good selling skills using the company adopted model, and to use these skills to maximise usage of Scope promoted products. · To use promotional materials in an appropriate fashion to support the selling messages for Scope as set out in marketing plans. · To represent Scope in a professional manner in line with the company standards. Commercial Focus · Uses strong commercial acumen to identify and develop opportunities within Key Accounts. · Partners with customers to develop joint business plans highlighting revenue generating potential for their business. · Applies a range of influencing, persuading and negotiation techniques to secure and maintain the Account. Product & Market Knowledge · Maintain and develop strong product and therapy area knowledge for all Scope always promoted products and competitors. · Have a detailed understanding of the marketing strategy for those promoted products. · Uses company systems and processes to be as effective as possible in the role and support the broader effectiveness of Scope. Customer & Account Focus · Drives account strategy to be adopted in each account. · Have an input to Key Account identification, and to then tailor all account plans in line with the account strategy adopted for each account. · Takes personal responsibility for the development of Key Opinion Leaders (KOLs) in Optics. Business Planning & Time Management · Production of a Territory Plan on an annual basis whilst receiving guidance and direction from line manager. · To effectively prioritise and plan activities in advance, and to supply field visit forms to the line manager. · To manage promotional budget effectively, and to maximise the return on investment by ensuring value for money. · To respond to requests from both customers, and Scope employees promptly. · To monitor performance versus objectives and update the line manager at an agreed frequency. · To manage own time effectively and manage deadlines as appropriate without the need for management support. · To conduct monthly analysis of sales and activity, including the interrogation of the CRM system to plan effectively. Market Intelligence · Maintain an in-depth knowledge of the developments in the Optical arena. · To monitor the activities of competitors and feedback to the line manager and marketing department on a regular basis. Team working · To liaise effectively with Scope colleagues to maximise commercial effectiveness e.g., UK Optics Team · To liaise effectively with relevant third-party stakeholders to maximise commercial effectiveness. This will involve joint action planning on a regular basis. · To proactively seek to share best practice with colleagues to implement best practice. · To liaise with all Scope employees in a helpful and constructive manner as appropriate. Self-Development · To proactively seek feedback from customers, colleagues and management on personal performance, and to act on development areas highlighted by their response. · To construct a personal development plan with significant guidance from line manager and to take personal accountability for implementing this plan. · To continuously seek to improve personal skills, knowledge and competencies to improve performance. · To take part in all company training activities, and to continuously strive to excel. · To proactively identify personal development needs or areas for improvement in performance and to approach the line manager for support. Administration & IT Skills · Maintains the CRM System in a timely and accurate fashion provide detailed information on account and customer activities and insights. · Understands and uses all Company systems and business processes effectively. · To maintain all company equipment in a good state always. · To complete all company administration in a timely and accurate fashion. Qualifications • The jobholder will ideally possess a life science, technical or business degree., • The jobholder will be a pharmaceutical or medical devices sales representative with at least 3 years’ experience. They will ideally have experience in the Optical market. Specific Knowledge, Skills and Experience • Understanding of sales data – skills to interpret sales trends, handle collection, collation and use of data to assist in account and territory analysis/planning, • Understands and interprets substantial clinical information (disease and product) in a way that you will be comfortable interacting with professional customers on a peer to peer like level., • Competent in using Business Software e.g., CRM system, Expenses, Excel, PowerPoint., • Ability to work autonomously, and be capable of independently generating, prioritising and handling own work. · Able to work in a fast, dynamic, multicultural and matrix structure. Drive, energy, maturity, and ability to work under pressure and deliver results., • The jobholder will require a full driving licence. Scope provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The role is remote for people based in the UK What is the job? We are looking for a hands-on, delivery-focused Business Change Specialist to help turn improvement ideas into real, operational change. This role is about making things happen - quickly - in a fast-growing, highly regulated health-tech environment. You will work across the business to implement projects big and small, with a strong focus on improving the end-to-end patient journey. From mapping processes and fixing friction points to embedding new ways of working, you’ll be on the ground driving change, not just designing it. You’ll partner closely with teams throughout the business and a Project Manager on larger initiatives, while owning and delivering your own portfolio of improvements. You will need to be comfortable with pace, ambiguity, and getting stuck in wherever the biggest impact sits. This is an ideal role for someone with strong Lean and customer-journey experience who is pragmatic, scrappy, and biased to action - someone who thrives in a start-up environment and takes real satisfaction from shipping improvements that stick and make life better for patients and teams alike. What will you be doing? Deliver improvement initiatives end-to-end, from problem definition through to implementation and measurable outcomes. Work across the business to lead and support hands-on implementation of changes, ensuring solutions are practical, adopted by teams, and embedded into day-to-day operations. Map, analyse, and improve end-to-end patient journeys, identifying sludge and friction, process defects, and root causes. Apply Lean Six Sigma tools to diagnose issues, design countermeasures, and drive rapid, iterative improvement. Own discrete projects and workstreams, while supporting the wider business on larger programmes as required. Translate insights into clear process documentation (process maps, SOPs, work instructions, controls). Facilitate workshops to align stakeholders on current state, future state, and implementation actions. Coordinate delivery across cross-functional teams, keeping momentum in a fast-paced, changing environment. Track and report on outcomes to ensure changes improve patient experience, efficiency, and quality. Identify risks, blockers, and dependencies early and escalate pragmatically, whilst remaining solution-oriented. Drive standardisation and right-first-time ways of working across operational teams. Use data, customer feedback, and complaints insights to prioritise and shape improvements. Support change adoption through training, communication, and ongoing feedback loops. Act as a versatile problem-solver, able to get stuck into any type of business improvement as priorities shift. Operate with an agile, “get things done” start-up mindset, adapting quickly and prioritising delivery over perfection. Define success measures of initiatives at the outset and use these to validate success/control once delivered. Ensure all changes are compliant with relevant clinical/pharmaceutical regulation and other internal governance requirements. What do you need? Proven experience implementing operational or customer journey improvements in a fast-paced highly-regulated environments. Demonstrable ability to move quickly from analysis to action and deliver tangible change. Solid stakeholder management and facilitation skills across cross-functional teams. Experience supporting project delivery or working within structured and semi-structured project environments. Willingness to travel to Winnersh to meet stakeholders from time to time What we offer: Competitive salary 25 days holiday (rising to 27 after one year and 30 after two years) + bank holidays 5% matched pension Cycle-to-work scheme Enhanced Maternity & Paternity Leave Opportunities for development and growth A dynamic and supportive work environment About Montu Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM). We are committed to transforming lives by improving access to safe, effective treatments and offering an exceptional standard of care. Our dynamic and supportive work environment is the perfect place for you to grow professionally while making a meaningful impact on patients’ lives.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Veeva Link supports the life sciences industry to connect with key people to improve research and care. It helps professionals to find the right people for, e.g., clinical trials, education programs, or advisory boards. This streamlined access helps to reduce the time-to-market of important drugs, conduct trials with the most relevant experts in the respective field, and spread information about new treatments to key people in the life science community. You can read more about Veeva Link on our product pages at _. As a data engineer, you focus on our data pipelines and take responsibility for a major part of the Link data processing platform. We value end-to-end ownership, which puts you into the sweet spot of finding, designing, and implementing improvements to the product's data pipelines and adjusting them to changing demands of the market. You take responsibility for features and innovation using SOLID and clean software principles, take part in the architectural enhancement process and care for the quality of the outcome. Monitoring, metrics, and general observability are part of the feature design process. We hire the same role for different engineering domains: Sourcing, Tagging, Matching, and Provisioning. Depending on the engineering domain, you will focus on different aspects. We decide together which domains fit best for you. \n What You'll Do • Work on Veeva Link’s next-gen Data Platform, • Improve our current environment with features, refactoring, and innovation, • Work with JVM-based languages or Python on Spark-based data pipelines, • Operate ML models in close cooperation with our data science team, • Experiment in your domain to improve precision, recall, or cost savings Requirements • Expert skills in Java or Python, • Experience with Apache Spark or PySpark, • Experience writing software for the cloud (AWS or GCP), • Speaking and writing in English enables you to take part in day-to-day conversations in the team and contribute to deep technical discussions Nice to Have • Experience with operating machine learning models (e.g., MLFlow), • Experience with Data Lakes, Lakehouses, and Warehouses (e.g., DeltaLake, Redshift), • DevOps skills, including terraform and general CI/CD experience, • Previously worked in agile environments, • Experience with expert systems Perks & Benefits • Comprehensive benefits package, • Annual allocations for continuous learning, development & charitable contributions, • Fitness reimbursement, • Veeva Work-Anywhere \n #RemoteUK Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

About Us: Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Raleigh-Durham, North Carolina with offices across the United States, Europe, and Asia. Position Overview: The Project Manager is the primary client interface for client implementations, from initial engagement to study closedown. Project Managers are responsible for managing projects through the software development lifecycle and through study maintenance while working collaboratively with teammates and maintaining exceptional client satisfaction. This position can be based remotely within UK • Independently lead projects of moderate to high complexity., • Act as primary point of contact for clients, keeping them apprised of all project developments while maintaining stellar client satisfaction., • Build effective partnerships with other internal teams to move project through all phases of the development process., • Develop and maintain project schedule, identify, and track milestones and identify and manage cross-functional dependencies and risks., • Act as subject matter expert on client clinical study protocol., • Manage ongoing reporting of project health and profitability to internal and external stakeholders., • Conduct end-user training., • Manage issue resolution for studies in maintenance, including troubleshooting and root cause analysis, where necessary., • Bachelor's degree or equivalent preferred, or appropriate work experience., • 2-4 years’ experience in a software Project Management role, with a proven ability to understand technical concepts and learn very quickly., • 2-4 years’ experience in the life science industry, • Previous experience working in a fast-paced, entrepreneurial environment preferred., • Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms a big plus., • Familiarity using SQL a plus, • Strong attention to detail and quality-focus, • Strong customer service orientation, • Excellent organizational and time management skills, • Good communication skills, • Excellent organizational skills, • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals, • Able to work on multiple assignments with moderate supervision £45,000 - £50,000 a year Benefits: All job offers will be based on a candidate’s location, skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 30 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume. #LI-MT #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior Data Analyst (Statistical Programming) Celerion is committed to swift, exceptional clinical research through translational medicine. Every day, we use our experience, agility, and innovative research strategies to help get drugs to market faster. Are you looking for an opportunity to support a business creating life-saving treatments? If so, we can't wait to meet you! About the RoleCelerion is seeking a Senior SAS Data Analyst to join our Data Management and Biometrics team in Belfast, Northern Ireland to provide statistical programming support for early-phase clinical research. In this role, you will independently design, develop, maintain SAS programs to support the analysis and reporting of clinical trial data. The Primary Responsibilities of this Position Are:- Independently develop, maintain, and process SAS programs for clinical studies, creating analysis data packages (ADaM), statistical analyses, data listings, tables, and figures.- Perform peer QC, double programming and validation functions for statistical outputs from studies.- Lead statistical programming activities on studies and deliverables. - Assist Management and Biostatisticians with complex projects.- Design and implement SAS programs for standardized use.- Train and mentor junior programmers.- Ensure compliance with statistical analysis plan and departmental procedures. • Minimum of a Bachelor’s Degree in Statistics, Mathematical Science, Physics, or Computing related field., • 4+ years of SAS® programming experience in a CRO or Pharmaceutical industry., • Proficient in Base SAS, SAS Macros, SAS/STAT, SAS/Graph, SAS/ODS., • Experience applying CDISC requirements to generate ADaM datasets and supporting documentation (_, Reviewer’s Guides), demonstrating proficiency in these areas., • Excellent interpersonal skills., • Strong problem-solving and decision-making abilities., • Demonstrates a high level of attention to detail., • Demonstrated ability to work collaboratively as part of a team., • Familiarity with R, Python, and other programming languages preferred. Celerion are an equal opportunities employer

Revenue Operations Manager – GTM Partner About the company At Semble, we are on a mission to enable health professionals to amplify their impact. We improve the way healthcare is delivered to millions of people by providing doctors and their teams with powerful, innovative, intuitive, and secure software. Our cloud-based clinical system is already used by thousands of clinicians, making their lives easier and saving them money, while structuring their health data to help research. We are a passionate and driven team, proud to unite under strong cultural drivers: • Impact - We do work that matters., • Collaboration – We are in it together., • Human touch – We care deeply. We are also quick to embrace new technologies: we have rapidly adopted AI internally, and we are always looking to work with people who are excited to augment their work with AI. Location This role can be fully remote in the UK and EU (with occasional travel to our London office) within +/- 2 hours of the GMT time zone. We are unfortunately not able to consider candidates located outside these locations and time zones at this stage. What you will be doing The RevOps GTM Partner will report into our Head of Revenue Operations. This role sits within Semble’s Revenue department, which consists of Marketing, Sales, Customer Success, and RevOps. The scope in RevOps is to support and enable all three of our Revenue teams, as well as to work closely with the Customer Support team. The GTM RevOps Partner will be the go-to for Marketing, Sales, and anything that touches new logo pipeline and revenue, as well as working closely with the RevOps Customer Partner to ensure that GTM processes are setting up our customers for success. • You will be the operational owner of our new business engine - building the systems, processes and automations that systematically grow and improve qualified opportunities, pipeline and conversion, including owning our funnel mechanics in HubSpot (stage definitions, exit criteria, conversion and velocity, etc), • You will design and maintain the processes that make our lead-to-revenue journey efficient and scalable – from MQL definition and handoff SLAs through to deal progression and close, • You will build and maintain reporting that makes Marketing and Sales performance fully visible and transparent, including attribution, pipeline health, and attainment – simple and usable, not complex for complexity's sake, • You will drive efficiencies in our GTM engine, systematically optimising acquisition processes to build a new logo engine with minimum leakage, • You will maximise sales productivity and capacity through better tooling, territory design, and removal of friction from the sales process, • You will own the system that predictably uncovers new accounts for Marketing and Sales to target, keeping our TAM and target account lists clean and actionable in HubSpot What we are looking for You've worked across the full revenue funnel and understand how Marketing, Sales, and Customer Success fit together - but your instincts and expertise sit at the top, where pipeline is created and new logos are won. You're commercially sharp, you move quickly, and you're comfortable with ambiguity. You find ways to get things working — whether that's HubSpot, Excel, a low-code tool, an AI assistant, or something you've never used before. "I'm not a developer" will never be the reason a project doesn't get off the ground. • Proven experience in a full-funnel Revenue Operations role within a B2B SaaS start-up environment where you have owned and improved the acquisition funnel and used data and analytics to inform decisions and drive measurable outcomes., • Expertise in HubSpot with strong admin experience across Sales, Marketing, and Service Hubs, • Deep understanding of B2B SaaS GTM models: demand generation, pipeline management, outbound and inbound motions, and sales cycles, • Hands-on experience building, scaling, and managing GTM tech stacks - from process design and automation to integration management and continuous improvement, • Direct experience running GTM initiatives: systematic creation and maintenance of target account lists, ABX plays, outbound sales campaigns, and territory management, • Strong stakeholder management and cross-functional communication skills, • Ability to think strategically and translate high-level goals into actionable execution plans, • Experience with low-code tools to drive operational efficiencies across GTM functions (e.g. Workato, n8n, Make), • Comfortable using Excel to manipulate large datasets., • Comfortable using AI assistants to solve technical problems and build solutions - we don't expect an engineer, but an experimental mindset goes a long way., • Some familiarity with SQL – experience of either writing queries unassisted, or exposure to the language and the basics of how it works., • Fluency in French a strong plus as we continue our expansion into the French market. What you’ll get in return • The great feeling that comes with knowing you do something that matters: shaping the future of healthcare!, • £45-65k package (based on your experience and the value you can bring)., • Autonomy and ownership – we’ll set the vision and share the context, then we trust you to run with things – that’s the reason we hire you!, • 36 days off: 25 holidays +bank holidays +3 extra days (birthday and ‘feel good’ days) - that we will expect you to actually take so you can recharge and rest., • Company Equity - we appreciate and recognise all of our employees’ contributions, so everyone is eligible for Semble share options!, • Comprehensive health & wellbeing support – including private health insurance, and mental health support and free therapy sessions through Oliva., • Hybrid & flexible work environment – work from anywhere in the UK, with also some flexibility to work across Europe. You decide how much or how little you go to the office., • Get the tech you need - you will get the latest MacBook (unless you prefer Windows) and take your pick across a wide range of equipment to set up your home office ergonomically., • Work alongside an inspiring team – our two founders have started Semble after a successful startup exit, and your future colleagues are all knowledgeable and innovators in their field., • Fantastic office space in Central London, right outside Monument - with a roof terrace, weekly animations, loads of natural light, and cute doggies!, • The usual free bits that come with nice offices (barista coffee, tea, fruits, happy hours and activities...). We welcome applications from people of all backgrounds and all walks of life, including any typically underrepresented groups in the technology industry. We also encourage applications from disabled and neurodiverse candidates, so if there are any adjustments we can make to support you throughout the recruitment process, please do let us know.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large-scale, complex problems? Veeva Systems is looking for a senior, self-motivated Lead Consultant with a passion for empowering enterprise companies with best-of-breed cloud-based technology. Veeva’s Vault Development Cloud helps organizations eliminate silos and transform business processes across clinical, regulatory, quality, and drug safety with greater efficiency and compliance. Lead Consultants within our practice will be responsible for leading a team of Veeva colleagues (not limited to Configuration Specialist and Solution Architects) in developing and executing a strategic roadmap of enhancements for a customer’s Veeva Vault products. You’ll oversee implementing an agile release methodology and managing operations across customer QA, IT, and Business teams. In this role, you’ll have an opportunity to partner and build relationships with some of Veeva’s largest, most complex, and strategic customers. This is a remote, full-time role with Veeva, with occasional travel to one of the offices in Europe. Qualified candidates must be legally authorized to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position. \n What You'll Do • Lead IT Operations at our customers for Veeva’s R&D SaaS solutions, • Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties, • Oversee customer release management programs, including resource planning, release tracking, and forecasting, • Analyse customer requirements and new product features to develop customer adoption and enhancement roadmaps, • Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement for the customer Requirements • 8+ years of experience in IT Project Management, Support, Consulting or Product Management, • Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor, • Technical affinity and/or hands-on experience with software implementation, • Proven ability to work both independently and in teams in a dynamic environment, • Good understanding of SaaS and GxP principles, • Ability to quickly understand business requirements and design creative solutions, • Excellent verbal and written communication skills, • Bachelor’s degree or equivalent relevant experience Nice to Have • Experience in the Life sciences Quality, Clinical, Regulatory, and/or Drug Safety spaces, • Experience with Data or Content Management applications, • Direct experience with systems such as Veeva Vault, Documentum, D2, OpenText, SharePoint, FirstDoc, FirstPoint, NextDocs, CARA, MasterControl, TrackWise QMS, BioClinica, IMPACT, Siebel CTMS, Wingspan eTMF, InForm EDC, RAVE, docuBridge, Global Register, goBalto, • Prince2/PMP, Agile Scrum Master, ITIL certifications Perks & Benefits • Allocations for continuous learning & development, • Health & wellness programs \n #RemoteUK Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

DevOps Engineer Salary: Up to £85,000 p/a dependent on experience Plus access to annual bonus Hours: Monday to Friday, 8.30am to 5.00pm Job role: This is an exciting time to join the UK’s largest private healthcare telemedicine company based in Hastings, East Sussex, who are expanding their IT Team due to organic growth. Joining a dynamic team focusing on supporting Medica’s transition to a cloud‑native technology landscape. Reporting to the Technical Director, this role is responsible for building and maintaining the automation, infrastructure, and secure deployment architecture that underpin Medica’s clinical and operational applications. The DevOps Engineer will work closely with software engineering, data engineering, and infrastructure teams to design secure, scalable, and highly available cloud environments, ensuring consistent and rapid software delivery. This position is central to improving performance, strengthening security, and accelerating delivery as Medica modernises its technology estate, ultimately helping to enhance the services provided to clinicians and improving patient outcomes. You will design and maintain secure, scalable CI/CD pipelines and implement Infrastructure as Code to ensure consistent, automated cloud environments. Working across Medica’s cloud‑native platforms—from container orchestration and networking to identity and monitoring—you’ll develop observability capabilities and support reliable deployment workflows. You’ll troubleshoot infrastructure and pipeline issues, embed security and compliance controls, and contribute to incident response and continual improvement. The role also involves creating clear operational documentation, championing DevOps and cloud best practices, supporting cost‑optimisation efforts, and collaborating with the Technical Director to shape Medica’s evolving cloud‑native standards and architecture. Who we are: Medica is the UK’s leading telemedicine provider, supporting over 50% of NHS trusts with specialist reporting services across the globe. With over 240 head office staff and continued growth, now is a great time to become part of our journey. We welcome applications from all backgrounds and communities to help us build inclusive teams and a diverse workforce. We offer flexible working arrangements to support work-life balance and encourage everyone to be themselves at work. Requirements: Strong experience in DevOps/Platform Engineering roles building CI/CD pipelines and operating production services (Azure DevOps, GitHub, BitBucket). Extensive hands‑on cloud experience – Microsoft Azure essential (IaaS/PaaS, networking, IAM, storage, key management, monitoring). Proficiency with IaC (Terraform, Ansible, ARM Templates, Bicep) and scripting languages (PowerShell, Bash, Python). Strong experience with containers and orchestration (Docker, Kubernetes/AKS, Serverless platforms, ACA) and image security practices. Observability tooling (e.g., Azure Monitor, Application Insights, Prometheus/Grafana), log aggregation, alert design. Proven track record implementing DevSecOps controls (SAST/DAST, dependency scanning, secrets management). Sound understanding of networking (VNETs/VPCs, routing, DNS, load balancing, private endpoints) and zero‑trust principles. Experience working in regulated environments with change management, audit trails, and secure SDLC. Ability to adapt to changing priorities and work effectively in a fast-paced environment. Core benefits for you: 🕘 Flexible and hybrid working ⚖️ A company culture that promotes work life balance 🌱 Commitment from employers to continued learning and development 🧠 Access to Employee Assistance Programme 💸 Annual bonus 🌍 Enhanced holiday allowance + bank holidays 🕊️ Group life assurance 👵 Pension 🎉 Social events 🤒 Sick pay 🚲 Cycle to work scheme 🌳 Access to free and regular personal development & wellbeing events We request all applicants to complete a confidential equalities monitoring form. The data collected will help us identify recruitment trends and address any concerns. More information about Medica and the work we do can be found here - _ We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant. Your application has been successfully submitted! _

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role R&D Consulting at Veeva is a unique group fusing strategy and operations with data and technology. Establishing a leading R&D consulting practice is a strategic priority for Veeva, with high visibility within the company and to leaders of the wider Life Sciences industry. As a Principal working within a company at the forefront of digital innovation in the Life Sciences, you will help grow our practice in Europe. The focus will be on building our brand in the market, developing our customer network, and identifying and acquiring new projects to support our customers to deliver on their complex business challenges. \n What You'll Do • Lead business development opportunities - identify and generate new project opportunities, clarify customers challenges and needs, be able to develop a compelling, differentiated proposal to solve these issues, and win new work, • Leverage your network to identify opportunities and develop our business and build new relationships, • Be the R&D consulting lead on one of our top enterprise accounts, • Build strong and trusted relationships with customers, serving as the primary contact for strategic and tactical questions, • Support in the creation of new campaigns, offerings, and thought leadership that differentiate R&D consulting in the market, • Lead multiple project engagement teams - empowering the team to plan and manage all aspects of delivery, from scope to quality assurance Requirements • Significant management and R&D consulting experience (at least 10 years), • Experience in the Life Sciences, particularly in the clinical operations area, • Extensive network of relevant stakeholders within leadership positions in Top 20 Life Sciences companies, • Credibility and experience in operating and engaging at senior levels with key Life Sciences customers, • Proven track record of developing new, high value/impact, customer engagements, • Demonstrated experience in designing and implementing digital transformation and R&D innovation/improvement programs, • Deep understanding of the entire R&D value chain Nice to Have • Fluency in multiple European languages (e.g. German, French, Spanish) in addition to English, • Experience with digital technologies – platforms, channels, analytics tools, apps, emerging tech, etc., • Good understanding of Veeva’s broader platforms and solutions, and how these can be leveraged and enhanced by R&D consulting services, • Experience working with SaaS solutions, • Veeva certified on any of our relevant R&D products Perks & Benefits • Highly competitive remuneration, • Opportunity for rapid progression, • Allocations for continuous learning & development, • Health & wellness programs \n #LI-Remote BCRD Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Technical Account ManagerExeter, DevonAbout UsHearst Health International guides important care moments by delivering vital knowledge to everyone involved in an individuals health journey. We offer independent, unbiased and evidence-based solutions to create the ultimate patient journey, facilitate safe medication decisions and drive high-quality clinical performance.We are now looking for a Technical Account Manager to join our passionate team in Exeter on a full-time, permanent basis, working 37.5 hours per week.The Benefits- Competitive salary- 25 days holiday plus Bank Holidays- Option to purchase up to 5 additional days holiday- Annual bonus scheme- Enhanced pension scheme- Health cashback plan- Life assurance- Paid volunteering daysThis is an exciting opportunity for an AI-savvy, technical customer-facing professional from a healthcare environment to join our innovative organisation.Youll have the perfect platform to accelerate your career within a truly global operation, gaining high-value expertise that will strengthen your commercial and technical credentials.What's more, you will be surrounded by highly skilled, knowledgeable and passionate colleagues who are invested in your success, enabling you to learn, grow and develop your own capabilities within a business thats transforming the healthcare industry.The RoleAs a Technical Account Manager, you will build trusted technical relationships with healthcare customers and channel partners, ensuring they realise maximum value from our software solutions.Managing a portfolio of key accounts, you will act as the primary technical contact, supporting successful implementation, adoption and optimisation of FDB solutions while driving retention, renewals and growth opportunities.Working closely with the Vendor Account Management team, you will develop account plans, lead technical discovery with stakeholders, and gain an in-depth understanding of each customer's systems, integrations and clinical workflows.Additionally, you will:- Co-ordinate the resolution of customer issues, defects and service escalations- Drive the adoption of new features, upgrades and implementation approaches- Produce service reports and value reviews using customer and performance data- Capture customer, market and competitor insights to support product development- Use approved AI tools to improve planning, customer support and operational efficiency- Document technical requirements, risks, dependencies and success measuresAbout YouTo be considered as a Technical Account Manager, you will need:- Experience in a technical customer-facing role within a healthcare environment- Good commercial awareness, including account planning, renewals, stakeholder management and identifying growth opportunities- The ability to explain technical concepts clearly to both technical and non-technical audiences- The ability to interpret customer data, trends and feedback to identify risks and opportunities- The ability to facilitate workshops, customer reviews and escalation meetings- An understanding of healthcare workflows, clinical safety and healthcare technology- An interest in AI, automation and analytics, with an appreciation of their opportunities and risks- An understanding of information governance, data protection and security within healthcare- Willingness to travel on business as requiredThe closing date for this role is 31st July 2026.Other organisations may call this role Account Manager, Customer Account Manager, Client Account Manager, Client Relationship Manager, CRM, Sales Account Manager, or Healthcare Solutions Account Manager.Webrecruit and Hearst Health International are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you want to become our next Technical Account Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.TPBN1_UKTJ

Are you looking to join a company where your contributions truly matter, and where you'll be part of a supportive, innovative team? MMS is a award-winning, data-focused clinical research organization (CRO). We pride ourselves on being a Great Place to Work certified organization, recognized for our exceptional culture and industry best employee retention rate. We support the pharmaceutical, biotech, and medical device industries with our proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS not only maintains an industry-leading customer satisfaction rating but also fosters a collaborative and inclusive work environment where employees can thrive. Join us at MMS and be part of a team that is shaping the future of clinical research. Discover more about our exciting opportunities and why MMS is a great place to advance your career. Visit or follow MMS on . Senior Statistical Programmer Job Specific Skills: • Mastery and trained on generating tables, listings, and graphs from clinical trial databases using SAS., • Utilizes System Development Life Cycle (SDLC) for programming deliverables., • Advanced user in SAS programming, SAS Base, and SAS Macros., • Advanced knowledge of E-Submission Standards, Guidelines and Regulations., • Mastery and trained on SDTM standards including ability to write specifications., • Advanced knowledge of ADaM standards including supporting specification writing., • Proficient with MS Office applications., • Advanced knowledge of ICH, 21CRF Part 11, and ISO 9001:2000 requirements., • Advanced experience with pooling of data sets for submissions., • Advanced experience with BIMO outputs, define.xml, Reviewer's Guides, SDSP., • Lead study or small programming project teams. Job Requirements: • Masters required for all Statistics roles., • Minimum of 5 years’ experience in Statistical Programming or similar field required., • Expert knowledge of scientific principles and concepts., • Reputation as emerging leader in field with sustained performance and accomplishment., • Proficiency with MS Office applications., • Hands-on experience with clinical trial and pharmaceutical development preferred., • Good communication skills and willingness to work with others to clearly understand needs and solve problems., • Excellent problem-solving skills., • Good organizational and communication skills., • Familiarity with current ISO 9001 and ISO 27001 standards preferred., • Familiarity with 21 CFR Part 11, FDA, and GCP requirements., • Basic understanding of CROs and scientific & clinical data/terminology, & the drug development process. Should you not have received a response within 14 days of your application, please consider your application unsuccessful.

Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Senior Statistical Programmer Consultant to join one of our clients in CVRM team. ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. Main Job Tasks and Responsibilities: The Senior Statistical Programmer Consultant is a delivery-focused role who works under the leadership, oversight, and direction of a Programming team leader to lead and/or support aspects of the programming effort to deliver technical programming and information components of a project. This position requires high technical skills and thorough industry knowledge to independently perform the Programming tasks Key Requirement: • Strong SAS programming experience within the pharmaceutical/CRO industry, • Hands-on experience supporting CVRM (Cardiovascular, Renal & Metabolism) studies, • Experience in generating and validating SDTM, ADaM, and TLFs, • Good understanding of CDISC standards and clinical trial processes, • Ability to work independently and manage multiple priorities in a fast-paced environment, • Experience supporting regulatory submissions is preferred, • Strong communication and stakeholder management skills Responsibilities: • Develop, validate, and maintain SAS programs for clinical study data analysis and reporting, • Create datasets, tables, listings, and figures according to study requirements, • Collaborate with Biostatistics, Data Management, and Clinical teams, • Ensure programming deliverables meet quality standards and project timelines, • Participate in study planning, review specifications, and support submission activities Education and Experience: • Bachelor’s degree in computer science (CS), statistics, or related scientific disciplines with 5 yrs. of clinical programming (CDISC) experience; Master’s degree in CS, statistics or related disciplines with 6 yrs. of clinical programming (CDISC) experience., • Need to have Respiratory/Immunology TA experience., • Working knowledge of ICH and Good Clinical Practices, Clinical research, Clinical trial process, and related regulatory requirements and terminology. The Application Process Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful. Who will you be working for? About ClinChoice ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific. Our Company Ethos Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates. ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it. #LI-TT1 #LI-Remote #Senior #Contract

InterSystems UK is seeking an energetic Sales Manager with strong healthcare solutions sales experience. Responsible for selling InterSystems data platforms products to new and existing UK healthcare customers, both Private and NHS. We are looking for a highly credible Sales Executive to secure new business and to build mutually rewarding long term relationships with our customers across the West of England and Wales. Experience of selling Data Platforms, Regional/Trust Level Integration Engines and/or AI-enabled solutions would be beneficial for this role. The Sales Manager will be tasked with managing and developing relationships with new and existing end user customers to uncover potential opportunities for our products to solve our customers problems. You will have a demonstrable track record of successfully articulating and subsequently selling solutions to senior stakeholders and decision makers. This role requires the flexibility for regular national travel. What’s in it for you? • Great Bonus Scheme, • Private Medical Insurance, • Optional Enhanced Pension Scheme, • Perks and Savings on lifestyle activities, • Nuffield Health Discounts, • Gym Reimbursements (up to £600), • Plus more! Key Responsibilities • Maintain and enhance relations with existing Healthcare Data Platform customers, • Discover, qualify and develop opportunities for solutions sales in the UK healthcare market, • Motivate internal and external staff/resources to focus on desired business outcomes, • Work with the UK Bid team to provide timely proposals to customers, • Manage, escalate and resolve technical or contractual issues, • Partner with Marketing teams to develop, and execute, effective prospecting strategies and campaigns to target new customers in areas where our solutions can provide value, • Leverage existing customers as reference sites to support the campaign to bring in new name business, • Maintain awareness of industry sector and technological advances, • Collaborating with InterSystems partner organisations to support end-user requirements Experience and Qualifications • Excellent listening, written and communication skills, • 7+ years software solutions sales to the UK National Health Service, with a good understanding of data challenges, interoperability and standards within the NHS, • Proven ability to engage at C level and proven sales success, • Ability to develop and leverage existing relationships with relevant stakeholders in NHS trusts, ICSs, Health Boards, • Experience of data and integration software applications to healthcare end users, • A strong team player, working with sales, clinical, and technical co-workers to put-together solutions that meet the customer needs, • Strong presentation skills, with an ability to tailor the content and depth to suit a technical, business or clinical audience, • A genuine interest and technical curiosity for software in the healthcare sector, • Degree qualified or equivalent About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit _.

Go back Royal Devon University Healthcare NHS Foundation Trust The closing date is 19 July 2026 Shape the future of genomics in the South West. Are you a Consultant in Clinical Genetics, or a Specialty Registrar nearing the end of your training, who's ready to help shape the future of a regional service without compromising on flexibility or impact? Join the new South West Clinical Genetics Service a forward-thinking, patient-focused collaboration hosted by the Royal Devon, at a pivotal moment in its transformation. With unmatched genomics infrastructure, national and international research, and a strong emphasis on flexible, fulfilling careers, this is an exciting opportunity to help shape a new model for clinical genetics across the region. Whether your interests lie in paediatric, prenatal, cardiac or cancer genetics, or another sub-specialty area of rare disease, you'll find space to grow and contribute to a service built on innovation, research excellence and supportive multidisciplinary teams. For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most. Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities. It's never been a more exciting time to join the Royal Devon, as you'll help to shape our services as we continue along our integration journey. For more information on the Job Description and Responsibilities please click the link below. More detail about the role This is an excellent opportunity to join a collaborative, region-wide service at a pivotal moment. With main hubs in Bristol and Exeter, and clinics delivered across the region, our service is underpinned by nationally and internationally renowned genomics laboratories, strong academic partnerships, and high-performing multidisciplinary teams. We aim to provide high-quality, equitable care to a population of over 4.4 million people living across the South West. You'll benefit from: • Flexibility to base your role in either Bristol or Exeter (clinics will be predominantly based in Bristol), • Support for any subspecialty interest including paediatrics, prenatal, cancer, cardiac, neurogenetics, and more., • A team of experienced genetic counsellors, genomic practitioners, family history coordinators and skilled admin staff, • Integrated digital systems (Epic and PhenoTips) for seamless, data-informed care, • Research opportunities through the NIHR Exeter Biomedical Research Centre, • Direct collaboration with the South West Genomics Laboratory Hub, which includes England's national rapid whole genome sequencing service for acutely unwell children Whether you thrive in a vibrant academic city or a rural or coastal location this is your chance to deliver high-impact care while enjoying the lifestyle and career flexibility that the South West offers. Further details on this post can be found in the information pack attached below. Working Pattern: 10 PAs, but less than full time applications are also welcomed Interview Date: Friday 4th September 2026 For further information please contact: contact either Emily Simpson Executive and Specialist Recruitment Lead on 07958 931414 / emily.simpson21@nhs.net or Dr Emma Kivuva, Interim Clinical Director of South West Clinical Genetics Service by email: emma.kivuva@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. • See job description text above, and (where applicable) you can download a copy of the full job description, • See job description text above, and (where applicable) you can download a copy of the full job description This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Royal Devon University Healthcare NHS Foundation Trust Royal Devon University Healthcare NHS Foundation Trust Royal Devon University Healthcare NHS Foundation Trust #J-18808-Ljbffr

Medical Director (Regulation and Transformation), up to £135,000.00, Full Time, Permanent, within the Place and Transformation Directorate. The Medical Director (Regulation and Transformation) will provide senior clinical leadership across the Devon and Cornwall and Isles of Scilly Cluster, supporting the delivery of high-quality, safe and effective services, improving population health outcomes, and reducing health inequalities. Reporting to the Chief Place and Transformation Officer, this is a pivotal role with responsibility for providing system-level medical leadership and clinical expertise across a broad portfolio including medical leadership, mortality and morbidity, clinical reference groups and clinical networks. The postholder will work collaboratively with NHS providers, primary care, local authorities, voluntary, community and social enterprise partners, and wider stakeholders to ensure that clinical leadership, evidence-based decision making and continuous improvement are embedded across the health and care system. The successful candidate will bring substantial senior medical leadership experience, a strong understanding of the health and care landscape, and a proven track record of leading strategic change and improvement within complex healthcare environments. They will demonstrate excellent influencing and partnership skills, alongside a commitment to improving outcomes for local communities and ensuring the highest standards of clinical governance and professional leadership. The Place and Transformation directorate is a pivotal directorate, offering many opportunities to shape the future of care across Devon, Cornwall, and the Isles of Scilly. The work of the directorate will be central to fostering collaborative neighbourhood partnerships, uniting health, care and community organisations to create coordinated, person-centred models of care designed with and for local people. In addition, the directorate will ensure that the voices of residents, patients, clinicians and partners are at the heart of shaping priorities and services, embedding meaningful public and stakeholder engagement and transparent communication at every level. The NHS 10-year plan sets out an ambitious transformation of the way services are delivered in the NHS to enable a shift to a community based preventive model of care. To achieve this, our Place Teams will play an essential role as the key interface, representing the cluster in local communities, working alongside a range of traditional NHS partners (acute trusts, community services, primary care), local authorities and voluntary community sector organisations. • All posts can be considered as development opportunities if applicants do not meet the essential criteria at the time of appointment but would be able to meet this in a reasonable time frame. Vacancies may close early if a high volume of applications are received. Please see the attached Job description and person specification for full details of the role and responsibilities Internal applications are welcomed and will be reviewed as priority Eligibility to Work in the UK Important Information NHS Devon does not currently hold a sponsorship licence to support visa applications. We have been able to successfully meet our recruitment needs without the requirement for visa sponsorship. As such we are only able to consider applications from candidates who already have the appropriate legal right to work in the UK at the time of application. We are committed to fostering an inclusive and diverse workforce and welcome applications from all qualified individuals who meet this requirement. Thank you for your understanding. • Develop comprehensive strategies that effectively address the diverse needs of patients and communities, ensuring alignment with statutory duties as well as national and local system priorities., • Demonstrate the ability to maintain a long-term strategic vision while achieving short-term objectives., • Consider the broader political, economic, social and technological environments in which the cluster operates to inform strategic planning., • Prioritise initiatives within the constraints of available resources and guide others in strategic decision-making., • Ability to lead the cluster's approach to strategy and establish a proactive and improvement-focused culture., • Champion initiatives that drive quality enhancements and foster an environment that prioritises patient safety and care excellence., • Ability to continually assess and understand the impact of strategic plans through quality and inequalities impact assessments. Establish robust evaluation and monitoring arrangements for key financial, quality and performance indicators as part of strategic development., • Ability to foster and maintain productive partnerships, both within and outside the cluster, to enhance collaborative working. Engage with regulators and external partners to harness opportunities for improvement. Identify and clearly communicate priorities for financial, access and quality improvements, working cohesively with system partners to align efforts where improvement is most needed., • Ability to assess and understand the necessity of working in partnership with other boards and organisations across the healthcare system. Focus on improving population health and reducing health inequalities through collaborative efforts and shared objectives., • Ability to ensure that the cluster consistently delivers the highest possible standard of care for patients. Create a culture that supports continuous improvement, applying systematic approaches across the cluster to enhance service delivery and patient outcomes., • Ability to participate actively in the implementation of agreed strategies, engaging in robust and respectful debate and providing constructive challenge to fellow board members., • Commit to collective decision-making based on objective evaluation of research, evidence, risks and options., • Contribute to effective governance, risk management arrangements, and the evaluation and development of board effectiveness., • Ability to develop a supportive, just and positive organisational culture that empowers all staff to work effectively for the benefit of patients, communities and colleagues. Ensure that staff can take ownership of their work and participate in meaningful decision-making and improvement efforts. Enhance staff engagement, experience and well-being in line with the NHS People Promise, focusing on equality, diversity, inclusion and fostering a safe culture for speaking up., • Ability to stay informed about clinical best practices, relevant regulations, legislation and national and local priorities. Consider risk and financial implications when developing strategies and delivery plans, ensuring compliance and alignment with broader healthcare objectives., • Ability to demonstrate a commitment to ongoing learning and understanding of the different parts of the healthcare system. Seek insights from patients, carers, staff and public groups across the system, including partners, to inform strategic and operational decisions., • Ability to thoroughly assess the performance of the cluster and ensure that necessary actions are taken to drive improvement. Emphasise the efficient use of limited resources, striving to maximise productivity and value for money while delivering high-quality and safe services at the population level. Adopt a balanced and evidence-based approach when considering innovative solutions and improvements, in line with the board's risk appetite., • Ability to contribute meaningfully as a board member in areas related to strategy, financial performance, statutory duties and the delivery of high-quality and safe care. Promoting continuous and measurable improvement within the cluster., • Ability to challenge fellow board members to provide evidence and assurance on risks and their impact on decision-making. Proactively monitor risks using the Board Assurance Framework, risk management strategy and risk appetite statements. Utilise intelligence and data from various sources to recognise and identify early warning signals and risks, including incident data, surveys, external reviews and regulatory intelligence., • Registered medical practitioner with the regulatory body and General Council (GMC), with a highly competent level of professional expertise and knowledge., • Master's degree level education or equivalent level of specialist knowledge and experience., • Evidence of relevant continuing professional development., • Membership of Royal College of General Practice., • Very senior manager level leadership experience and/or system leadership experience in performance improvement, operational planning and strategic commissioning or similar., • Experience of providing strategic leadership, mentorship and professional development at a very senior level with demonstrable outcomes., • Experience of delivering large scale change and improvement programmes, preferably across multiple organisations and within the health or social care sector, developing and building teams to improve outcomes., • Experience of managing highly sensitive situations with stakeholders., • Experience of managing relationships with the media and political stakeholders., • Experience of leading highly complex and contentious quality improvement/transformational change at significant scale, working with patients and people with lived experience., • Substantial senior medical leadership experience at provider, system or commissioning level., • Experience of medical workforce leadership and system collaboration., • Proven expertise in clinical effectiveness, audit and evidence-based practice., • Experience of mortality and morbidity governance, including leading learning from deaths., • Experience of chairing or participating in Individual Funding Request Panels (IFR), with responsibility for ensuring fairness, transparency and alignment to policy., • Track record of providing senior credible clinical advice into statutory or political forums., • Experience of engaging with clinical networks and leading reference groups., • Exceptional communication skills which engender community confidence, strong collaborations and partnership., • Demonstrate presence, dynamism, energy, vision and passion; engaging people by the way they communicate, behave and interact with others., • Strong critical thinking and strategic problem solving; the ability to contribute to a joint strategic plan and undertake problem resolution and action. Analytical rigour and numerical excellence., • Highly sophisticated leadership and influencing skills; building compassionate cultures where individuals and teams thrive at cluster, partnership and system levels., • Determination, perseverance and resilience to react flexibly and operate in a complex, rapidly changing and often ambiguous environment., • Demonstrate independence of thought, emotional intelligence, the ability to work through conflict and the ability to demonstrate a range of leadership styles to secure results., • A high level of political astuteness with a natural ability to thrive in complex political environments whilst always acting in a manner consistent with their values., • Ability to network and recognise key influencers; engaging them effectively to enable agreed outcomes to be delivered., • Ability to influence and persuade others articulating a balanced, not personal, view and to engage in constructive debate without being adversarial or losing respect and goodwill., • Self-aware and ability to understand personal strengths and weaknesses to optimise leadership impact; seeking advice when required and securing a full range of management expertise to enable achievement of strategic objectives to optimise leadership impact., • Think conceptually and plan flexibly for the longer term and continually seek ways to improve., • The confidence to question information and explanations supplied by others, who may be experts in their field., • The ability to take an objective view, seeing issues from a wide number of perspectives and especially external and user perspectives., • Leads by example to demonstrate a commitment to the NHS People Promise., • Extensive knowledge of the health, care and local government landscape and an understanding of the social determinants of public health., • Current evidence and thinking on practices which reduce health inequality, improve patient access, safety and ensure organisations are 'Well-led'., • Extensive knowledge of health and care financial planning and budgeting at a board and/or system level., • In-depth understanding of commissioning and assurance in the NHS., • Knowledge of NICE, clinical effectiveness frameworks and quality standards., • Strong understanding of population health and health inequalities., • Knowledge of data governance and confidentiality, with ability to discharge Caldicott Guardian responsibilities., • Excellent influencing and communication skills across clinical political and public forums., • Ability to lead across professional boundaries, aligning medical, nursing and AHP leadership. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. NHS Devon ICB, Aperture House (Base can be Exeter, Bodmin or Truro site) #J-18808-Ljbffr

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