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We are seeking an experienced and motivated Garden Centre Manager to lead the daily operations of a busy and rapidly growing garden centre in South East Essex. This role is responsible for overseeing all aspects of the retail operation, managing a diverse team, and ensuring the centre delivers an exceptional customer experience. Working in conjunction with, and supporting the owner, the Garden Centre Manager will play a key role in the continued growth and diversification of the centre. The manager will be responsible for developing staff and delivering a vibrant retail environment that includes seasonal promotions, community engagement, and a range of events throughout the year. Key Responsibilities Retail Operations • Oversee the day-to-day running of the garden centre to ensure smooth and efficient operations., • Maintain high standards of merchandising, product presentation, and store layout., • Monitor stock levels and coordinate ordering, replenishment, and supplier relationships., • Ensure compliance with all health, safety, and operational procedures., • Manage opening and closing procedures and general site operations. Staff Management & Leadership • Lead, motivate, and manage the garden centre team across all departments., • Oversee recruitment, onboarding, and training of staff., • Develop staff skills and performance through coaching and regular feedback., • Manage staff rotas to ensure appropriate coverage during busy periods and events., • Foster a positive, collaborative, and customer-focused team culture. Customer Experience • Ensure customers receive outstanding service at all times., • Actively engage with customers and handle enquiries, feedback, and complaints professionally., • Maintain a welcoming and well-organised retail environment. Events & Promotions • Plan and coordinate a calendar of events including seasonal promotions, workshops, and community activities., • Work with suppliers and partners to deliver engaging in-store events., • Ensure events are well organised, properly staffed, and commercially successful. Business Performance • Monitor sales performance and work towards achieving revenue targets., • Identify opportunities to increase sales and improve the retail offering., • Support the development and execution of growth strategies for the centre., • Provide regular operational and performance updates to senior management. Skills & Experience • Previous management experience in retail, garden centres, horticulture, or a similar customer-focused environment., • Strong leadership and people management skills., • Experience managing a busy retail operation., • Excellent organisational and problem-solving abilities., • Strong communication and customer service skills., • Ability to work in a fast-paced, seasonal retail environment. Desirable • Knowledge of horticulture, gardening products, or outdoor living retail., • Experience planning and running retail events or promotions., • Experience working in a garden centre or similar multi-department retail environment. Personal Attributes • Positive, proactive, and hands-on management style., • Passion for delivering excellent customer experiences., • Strong commercial awareness and attention to detail., • Ability to adapt to seasonal changes and business growth. What We Offer • Opportunity to lead a growing and successful garden centre., • A dynamic and varied role within a friendly team environment., • Competitive salary based on experience., • Opportunities to contribute to the future development of the business.

Deputy Local Service Manager Southend Young Persons Service, Stanier Close, 51 Stanier Close, Southend on Sea, SS1 2NF £30,692 to £32,289 per year 37.5 hours per week Lead change that truly matters We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Deputy Local Service Manager to our vibrant Southend Young Persons Service. You’ll be part of a compassionate, community-focused team choose an item, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally. Your role Manage, recruit and develop your team, ensuring effective rotas and training Promote best practice so quality support is delivered every day Make sure systems are in place and services meet compliance standards Support the Local Service Manager with managing and marketing homes/voids Maintain health and safety and build positive relationships with customers and partners Your skills Management or supervisory experience in a social care setting NVQ Level 3 in Health and Social Care or equivalent Strong communication skills and ability to work under pressure Knowledge of support planning, risk assessment and safeguarding Confident using IT systems and experienced in supporting people with mental health needs Your rewards You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays) , occupational sick pay linked to length of service, and pension scheme matched up to 7% , we’ve created a package to help you thrive: Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling Company-paid life insurance Enhanced Parental leave arrangements and annual leave purchase scheme Company-funded training and ongoing career development opportunities Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks Exclusive retail discounts , Cycle to Work, and salary sacrifice arrangements Some rewards are subject to a qualifying period or other criteria – visit our website for more information. Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials. Before you apply We can only accept applications from individuals with the right to work in the UK. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible. Inclusion is one of our core values . We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status. #CommercialSanc Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.