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- M1 7AY
Sales Coordinator2 days ago£38000–£43000 yearlyFull-timeManchesterKey Responsibilities - Introducing and providing clients with all details of summer camp study tours and art training courses, including course schedules, airport transfers, fees, catering services, etc. Assisting clients with necessary formalities, ensuring that clients are fully aware of the training programme and pricing details; - To be responsible for the enrolment process for new students on UK courses and art training, including registration of students, distribution of course materials, invoicing and dealing with related tuition and course fees; - Handling telephone enquiries from potential students on behalf of the sales team, answering their questions related to the content of art training courses, faculty, daily schedule and summer camp tour programmes; - Prepare sales invoices for art training programmes and study tours, maintain records of sales activities and financial accounts to ensure accuracy and clear documentation of financial transactions; - Handling complaints from learners or customers, or referring complex issues to relevant members of the sales team or the art training department to ensure that all issues are resolved in a timely and appropriate manner; - Carrying out day-to-day clerical duties, including document management, course scheduling assistance, office administration and distribution and processing of incoming and outgoing correspondence; - Organising relevant travel arrangements, accommodation bookings and meal plans for participants' arts training and study tours to ensure a smooth and seamless overall experience. Who are we looking for (qualifications, experience and skills) - Experience of working in the arts training industry or having an understanding of the arts training process is desirable. - Good administrative and customer service skills. - Strong organisational and multi-tasking skills. - Excellent written and verbal communication skills, proficient in Mandarin able to communicate fluently with Chinese clients and organisations. - Proficient in the use of customer relationship management systems, email management and office software such as Google Workspace, Microsoft Office, etc. - A proactive approach to work. - Good attitude to learning new skills.
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Retail Manager2 months ago£29000–£32000 yearlyFull-timeManchesterThe Retail Manager is responsible for overseeing the daily operations of a retail store, ensuring high levels of customer satisfaction, achieving sales and profitability goals, and managing staff. The ideal candidate will have strong leadership skills, a customer-centric approach, and a thorough understanding of retail management best practices. Key Responsibilities: Store Operations: Oversee daily store operations, including opening and closing procedures. Ensure the store is clean, well-organized, and visually appealing. Manage inventory levels, conduct regular stock checks, and coordinate with suppliers. Implement and monitor loss prevention measures. Sales and Profitability: Set and achieve sales targets and KPIs. Analyze sales data to identify trends and develop strategies for improvement. Monitor and control expenses to ensure profitability. Develop and execute promotional activities and sales events. Customer Service: Ensure high levels of customer satisfaction through excellent service. Handle customer complaints and inquiries efficiently and professionally. Train staff on customer service best practices and store policies. Staff Management: Recruit, hire, train, and supervise store staff. Schedule staff shifts and manage time-off requests. Conduct regular performance evaluations and provide constructive feedback. Foster a positive and productive work environment. Merchandising: Ensure proper product presentation and store layout. Oversee the implementation of visual merchandising standards. Coordinate with the marketing team for in-store promotions and displays. Administration: Maintain accurate records of sales, inventory, and employee performance. Prepare and submit reports to senior management. Ensure compliance with health and safety regulations and company policies. Qualifications: Bachelor’s degree in Business Administration, Retail Management, or related field preferred. Proven experience as a Retail Manager or in a similar role. Strong leadership and organizational skills. Excellent communication and interpersonal abilities. Proficiency in MS Office and retail management software. Ability to work flexible hours, including weekends and holidays.Job Type: Full-time Pay: £27,979.00-£31,329.00 per year
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