Blinds and Shutters Installer, would ideally suit someone with Joinery skills. We are looking for an experienced installer/fitter to join our installation team, based in Ruislip, Middlesex and covering local areas including home counties around the North-West side of the M25, with travel mostly within 1 hour from our office. Company vehicle provided, along with a phone/tablet for customer and colleague communication. This position would suit somebody who is experienced and comfortable working on their own as well as being part of a small and growing team. We are looking for someone with a high level of skill and a positive can-do attitude who will work efficiently and to a high standard at all times. Previous experience in the blinds and shutters industry is very useful but not essential depending on skillset and background. Previous experience of practical skills is essential, as well as the ability to deal with customers and technical know-how. SALARY: £25,000 - £40,000 Depending on Experience SKILLS: Someone with good technical and practical ability, particularly the ability to measure and survey accurately Able to install accurately and finish to a high standard overcoming challenges where necessary Good communicator - offer excellent customer service both face to face and over the phone and communicate effectively with the rest of the team Able to use ladders and steps, hand tools, power tools and carry some heavier items Competent in basic modern IT software and applications. Ability to use an iPad, basic in house systems and e-mails and keep up to date with the admin side of the role Team-worker who is comfortable working in an established and growing business environment and would fit in as part of the team Able to work alone using initiative to solve problems as they are encountered Hardworking and flexible with the willingness to meet deadlines and finish the job Highly organised individual with excellent time management and multi-tasking skills Good command of English RESPONSIBILITIES: To be punctual, presentable and courteous, communicating at all times with colleagues and customers Read the job notes and survey to ensure products are ready for fitting and check that all tools, spares and parts are carried in order to complete the installation successfully according to the survey To strictly follow the company health and safety guidelines and work in a professional and safe manner at all times Take pride in all work with attention to detail whilst working in an organised tidy and efficient manner Demonstrate the finished product, explain child safety and aftercare, and obtain the customer sign off Update customer status and notes on the iPad and hand out marketing material and feedback forms To understand and learn the technical aspects of the product range, and to have the ability to survey and measure accurately as well as make alterations as necessary on-site Ensure the client is happy with the service they receive and report back to the rest of the team SKILLS & EXPERIENCE Do you have experience in any of these areas or something similar?: Blinds, curtains or shutters installation Window or door fitting Carpentry / Carpenter / Joinery Conservatory installation Kitchen or bedroom fitting Shopfitting Plumbing or electrical installations We are a local family-run business established for over 16 years and offering a full range of window blinds, conservatory blinds, plantation shutters and awnings. We are both a manufacturer and supplier and a leader in bespoke and specialised blinds products in London and the home counties, including motorisation. We supply to mainly retail customers including some larger corporate customers as well as trade customers. We are currently accepting CVs for this position as a fitter/installer/surveyor and look forward to hearing from you.
Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurant’s cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times Performance Indicators Customer Feedback Complaints and Compliments Completion of tasks on shift Team feedback 1:1 with Manager We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels: