Technical Solutions Consultant
hace 2 días
North Shields
ABOUT US Apogee is one of the UK's leading managed workplace services providers and part of HP Inc . We are a people-focused business that invests in career development, wellbeing and creating opportunities for our colleagues to grow. Alongside a competitive benefits package, we support professional development, community volunteering, wellbeing initiatives and employee recognition throughout the year. We are committed to creating an inclusive workplace where everyone feels valued and supported. As a Disability Confident Employer and Armed Forces Covenant Bronze Award holder, we welcome talent from all backgrounds and are passionate about helping people succeed, whether they are taking the next step in their career or returning to work after a break. JOB DETAILS We are looking for a technically curious and solutions-focused individual to join our Digitalisation Operations team. This is a broad development role offering exposure to the full customer solution lifecycle - from understanding business challenges and designing solutions through to development, implementation and ongoing support. You will receive structured training while building practical experience with Therefore and associated technologies. Key duties Work with customers to understand their processes, technical requirements and desired outcomes. Support discovery sessions and map workflows, data capture requirements and system integrations. Help design, configure and implement end-to-end technical solutions. Build electronic forms, workflow automation and document-processing solutions using JavaScript and HTML. Create and maintain demonstration environments for sales activity and customer testing. Support SQL databases, queries, reporting and system integrations. Integrate solutions with customer systems, Microsoft Entra ID and document-capture hardware. Use technologies such as optical character recognition, barcode recognition and artificial intelligence-based classification. Test solutions to ensure they are reliable, scalable and meet customer requirements. Troubleshoot deployed solutions and escalate complex technical issues where required. Produce clear technical documentation and support knowledge sharing. Identify opportunities to improve customer processes through automation and emerging technology. This role is working full time in the Newcastle Office, 37 hours per week. SKILLS AND EXPERIENCE REQUIRED A degree in Computer Science, Software Engineering, Information Technology or a related technical subject (or equivalent experience) Knowledge of JavaScript and HTML. An understanding of SQL, databases and data handling. Awareness of system integrations, application programming interfaces and workflow automation. Strong analytical and problem-solving skills. The ability to understand business needs and turn them into practical technical solutions. Clear communication skills, with confidence working with customers and colleagues. Good organisation skills and the ability to manage multiple priorities. A proactive approach, with curiosity and a genuine willingness to learn new technologies. We value candidates with AI literacy - individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business. STANDARD DBS: This post is subject to a Standard Disclosure and Barring Service (DBS) check. As this role is exempt from the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. We are committed to fair recruitment and will consider disclosed information on a case-by-case basis, in line with our policy on the recruitment of ex-offenders. TPBN1_UKTJ
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