Computer science jobs in LeicesterCreate job alerts

First Line Support Analyst – £24,000 Leicester | Hybrid after probation The Company Join a large UK enterprise supporting hundreds of branches nationwide. Their centralised IT team keeps systems running smoothly and offers a clear path for progression, training, and salary growth. The Role You’ll be the first point of contact for customer issues - logging tickets, troubleshooting problems, and escalating when needed. It’s a hands-on role ideal for someone looking to build strong foundations in IT support. What You’ll Do • Handle first-line support calls and tickets, • Log and manage issues through the helpdesk, • Troubleshoot software/application problems, • Escalate complex issues to senior engineers, • Follow up to ensure high-quality resolutions, • Take part in ongoing technical training What We’re Looking For • Degree in IT/Computer Science (or similar), • Eager to learn and grow in a fast-paced environment, • Strong communication skills, • Proactive and able to work well both independently and in a team If you want real development, real exposure, and a clear career path - apply and take your first step into enterprise IT.