Takeaway Manager
hace 14 días
£33400–£35000 anual
Jornada completa
Clifton
About Zara's Pizzas and Fish Bar Zara's Pizzas and Fish Bar is a well-established and popular takeaway business located on Southchurch Drive in Clifton, Nottingham. Renowned for its extensive menu, the business offers a wide selection of freshly prepared pizzas, fish and chips, kebabs, burgers, and other takeaway favourites. The business has built a strong reputation within the local community for its generous portion sizes, high-quality ingredients, excellent customer service, and efficient food preparation. With a loyal customer base and a commitment to maintaining high standards, Zara's Pizzas and Fish Bar continues to grow and serve customers across the Nottingham area. We are currently seeking an experienced and dedicated Takeaway Manager to oversee the daily operations of the business and ensure the continued delivery of exceptional food and customer service. The Role The Takeaway Manager will be responsible for managing all aspects of the takeaway operation, including staff supervision, customer service, stock management, financial performance, food quality, and regulatory compliance. The successful candidate will play a key role in maintaining operational efficiency, driving business growth, and ensuring an excellent customer experience. Key Responsibilities • Manage the day-to-day operations of the takeaway business to ensure smooth and efficient service., • Supervise, support, and motivate kitchen, counter, and delivery staff., • Recruit, train, and schedule employees to maintain appropriate staffing levels., • Ensure consistently high standards of food preparation, presentation, and customer service., • Monitor food quality and ensure all products meet company standards., • Manage stock levels, order supplies, and maintain effective relationships with suppliers., • Control operational costs, including food costs, labour costs, and inventory management., • Handle customer enquiries, feedback, and complaints professionally and efficiently., • Monitor sales performance and identify opportunities to increase revenue and customer retention., • Maintain accurate records of sales, stock, staffing, and financial transactions., • Ensure compliance with food hygiene regulations, health and safety requirements, and all relevant licensing conditions., • Oversee cash handling procedures and daily financial reconciliations., • Implement local marketing initiatives and promotional activities to support business growth., • Ensure the premises remain clean, safe, secure, and well-maintained at all times. Who We Are Looking For Qualifications • A relevant qualification in Hospitality Management, Business Management, Food Service Management, or a related field is desirable., • Food Hygiene and Safety certification is advantageous. Experience • At least 3 years' experience in a takeaway, restaurant, fast-food, or hospitality management environment., • Previous experience managing staff and overseeing daily business operations., • Experience in stock control, budgeting, purchasing, and financial management., • Proven ability to maintain high standards of customer service and food quality. Skills • Strong leadership and people management skills., • Excellent communication and interpersonal abilities., • Strong organisational and problem-solving skills., • Ability to work effectively under pressure in a fast-paced environment., • Good commercial awareness and understanding of business operations., • Ability to manage multiple priorities while maintaining attention to detail., • Proficiency in using point-of-sale (POS) systems and basic computer software., • Strong commitment to food safety, hygiene, and customer satisfaction. What We Offer • Opportunities for career development and progression., • Supportive and friendly working environment., • Staff discounts and employee benefits., • The opportunity to play a key role in the continued success and growth of a well-regarded local business. If you are an organised and motivated manager with a passion for customer service and food operations, we would be delighted to hear from you.
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