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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Offshore Supplier Operational Performance Manager Delivering good customer outcomes is at the heart of what we do here at Capital One. This role is crucial for ensuring the flawless resolution for our customers by leading and developing a team, and driving high-performance across a defined portfolio of third-party offshore supplier operations. Reporting to the Head of Offshore and partnering closely with the broader Operations team and internal stakeholders, you will be accountable for the effective delivery and governance of key customer service outcomes & back-office processes via our offshore partners. What You’ll Do * People Leadership: Lead, coach, and develop a high-performing internal team (e.g., Principal Associates/Senior associates), fostering a culture of continuous improvement, high engagement, and results-focused delivery for our customers. * Supplier Performance Management: Be accountable for the day-to-day management of supplier relationships for a dedicated portfolio of processes, ensuring third parties achieve a range of critical KPIs, including good customer outcomes and delivery against areas of back office processing. * Continuous Improvement: Proactively identify opportunities, and partner with the suppliers to develop and execute improvements in performance, process efficiency, and risk control. * Governance & Reporting: Ensure robust supplier performance is effectively governed and reported to Capital One stakeholders, highlighting any risks, emerging trends, and overall supplier health. * Stakeholder Partnership: Work closely with other key internal areas, such as the Supplier Management Office, the Business Risk Office, and the Process Management team, to ensure the holistic view of the supplier relationship and its performance is understood and aligned. * Change Management: Support the department's change agenda and prepare the offshore teams to deliver successfully against upcoming business initiatives. * Data Utilisation: Utilise and analyse performance data to make key business decisions related to the processes and suppliers you support. What You’ll Bring * Proven experience in managing and governing day-to-day interactions and performance of outsourced/supplier relationships, with a clear focus on customer service delivery. * Demonstrable experience of successfully leading, managing, and developing a team of direct reports. * Solid working awareness of commercial and contractual agreements with outsource partners. * Experience of building and supporting a culture that fosters high performance and strong engagement. * Excellent communication skills, both written and verbal, with the ability to build strong internal and external working relationships. * A genuine passion for people leadership and career development. * Strong problem-solving skills, with the ability to identify complex problems and come up with effective solutions. * Comfortable in adapting to change, embracing bold ideas, and intellectually curious. Where and How You'll Work This is a permanent position and will be based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. You’ll also need to be able to travel offshore to build relationships with key partners in India. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Why Registered Managers Choose Wilderness Way? Because we do things differently. Hear Kirsty's story in our short video: Watch the Reel Our homes are small, specialist and high impact - built on relationships, not routines. We give our leaders the tools, support and freedom to create real, lasting change for children who need it most. We live by our values - Collaboration, Adaptability, Respect and Empathy - and we back them up with real investment in our people, our homes and the future. Homes Built for Care • Managing two Ofsted-registered solo homes, each with individual registrations, • 2:1 relationship based care, • Set shifts + a full year's rota You're Never Leading Alone, • Operational Manager supporting you day to day, • Assistant Managers in each dual registration, • Your own HRBP, Recruiters and Compliance teams, and Learning Partner helping staff complete L3 qualifications, • Quality & Safeguarding Team Empowering you with practical safeguarding advice and compliance support to deliver brilliant care, • Referrals Team: Bringing the right children to the right home through thoughtful, needs-led matching. " They didn't just support me - they lifted me every step of the way ." Registered Service Manager Sarah - Looking for your next step in care leadership? If you have experience in children's residential care, social work, education, youth justice, secure care, or mental health services, we'd love to hear from you! Here's how we will support you: ? Pair you with an experienced mentor ? Enrol you on your Level 5 qualification straight away ? Give you a structured 90-day induction to set you up for success You'll have clear pathways for supervision, career progression, and ongoing development, plus support from an Operation's Manager every step of the way. What You'll Bring • Strong understanding of SCCIF and care regulations, • Level 3 qualification (or equivalent), • Level 5 qualification (or willingness to work towards it), • Resilient, relationship-focused leadership style, • A full UK driving licence What's In It For You, • Up to £59,802 per annum, • £5,000 Welcome Bonus*, • Relocation support up to £8,000*, • 33 days holiday, plus loyalty days, • Private Medical, Medicash & 24/7 GP access, • £1,000 Refer a Friend bonus, • Clear progression pathways & leadership development, • Pension, life assurance & retail discounts *Terms and conditions apply Click Apply Now or email for an informal chat. At Wilderness Way, we're committed to equality and the safety of children in our care. If you're ready to make a lasting impact, we'd love to hear from you. This role is subject to necessary background checks, including an Enhanced DBS, Access NI, or Disclosure Scotland JTRA1_UKTJ

Why Registered Managers Choose Wilderness Way? Because we do things differently. Hear Kirsty's story in our short video: Watch the Reel Our homes are small, specialist and high impact - built on relationships, not routines. We give our leaders the tools, support and freedom to create real, lasting change for children who need it most. We live by our values - Collaboration, Adaptability, Respect and Empathy - and we back them up with real investment in our people, our homes and the future. Homes Built for Care • Managing two Ofsted-registered solo homes, each with individual registrations, • 2:1 relationship based care, • Set shifts + a full year's rota You're Never Leading Alone, • Operational Manager supporting you day to day, • Assistant Managers in each dual registration, • Your own HRBP, Recruiters and Compliance teams, and Learning Partner helping staff complete L3 qualifications, • Quality & Safeguarding Team Empowering you with practical safeguarding advice and compliance support to deliver brilliant care, • Referrals Team: Bringing the right children to the right home through thoughtful, needs-led matching. " They didn't just support me - they lifted me every step of the way ." Registered Service Manager Sarah - Looking for your next step in care leadership?

Role Purpose: Location- UK | Netherlands Level -Manager/ Experienced Professional Department - Sales Working Pattern - Remote Benefits - ___ Salary - The salary for this role will be discussed at next stage. We’re growing, if you're looking for a career defining opportunity, this is it. We're looking for a Business Development Manager who knows how to navigate complex sales cycles and build strong relationships with enterprise clients. This role is about consultative selling, understanding client challenges, and closing deals that make a real impact across multiple sectors. A stunning career opportunity if you want to make a difference, have a passion for technology and bring a consultative approach. Responsibilities: • Owning the full enterprise sales cycle — prospecting to contract, • Building account plans and leading strategic conversations, • Closing significant deals with enterprise clients, • Navigating complex negotiations with senior decision-makers, • Collaborating with SMEs and CSMs to tailor solutions, • Feeding market insights back into product and GTM strategy, • Representing the business at industry events and conferences, • Keeping your pipeline clean and forecasts sharp in CRM Skills and Experience:, • Experienced enterprise SaaS or complex solution sales, • Experience selling into aviation environmental sectors (air quality, dust, noise, or wastewater tech is a big plus), • A track record of closing big deals, • Strong negotiation and relationship-building skills, • Comfort with long, multi-stakeholder sales cycles Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at . All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place! #INDHP #LI-REMOTE #LI-SALES

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Site Relationship Manager (Digital) - Filton. Site Relationship Manager (SRM). This is a fantastic opportunity for someone who thrives on building strong relationships, influencing digital strategy, and supporting operational excellence in a complex manufacturing environment.

Are you a proactive Customer Relationship Manager looking to build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction? In this role, you’ll manage customer contracts, support Primary Care IT service delivery, and identify opportunities by crea

Role: Digital Site Relationship Manager Pay: £35 per hour Via Umbrella Location: Filton Contract: Monday - Friday 35 hours per week, till the end of the year IR35 Status: Inside Security Clearance: BPSS Responsibilities Build strong relationships with plant leadership and operational t

As a Business Relationship Manager, you will act as the single point of contact between IT Operations, Product Support, Project Teams, and our OpCos. As we expand our digital capabilities across multiple Operating Companies (OpCos), we are strengthening the way IT partners with the business, and we

Site Relationship Manager (Digital) - Filton Location: Filton - around 60% onsite, with flexibility Hours: 35 hours per week (4. Umbrella) Working style: Hybrid (onsite presence required) Join us and shape the digital future of the Filton Plant Guidant Global is delighted to partner with Airbus

Relationship Manager, Museums and Cultural Property (MBN51). Arts Council England is looking for a passionate and experienced Relationship Manager to join our inclusive and collaborative museums team. This full-time Relationship Manager role is based in Birmingham or Nottingham and offers an attract

Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Training provided.

Client Relationship Manager (ACCA / ACA / QBE / Practice)Carlisle / Keswick / Penrith£44,000 - £50,000 + 17% Bonus - Package of £52,000 to £58,000 + Progression to Directorship + Training + Pension + Flexible hoursAre you an Accountant with practice experience looking for an opportunity with a h

Summer-Browning Associates is currently supporting our public sector client, who is seeking a Supplier Relationship Manager for an initial nine-month assignment with the option to extend.

Your responsibilities will include: Managing a portfolio of clients and developing both new and existing client relationships while facilitating their banking needsCross-selling the bank's products and services, with a focus on UK property investmentAssisting in preparing credit proposals.

My client, a high growth and successful IT MSP, are currently recruiting into a newly created role for a Supplier Manager to take ownership of activities such as the delivering the SRM framework across the business (operations, sales and finance). Excellent relationship builder with experience of wo

Relationship Manager / Account Manager / Client Manager. Senior Relationship Manager (Financial Services). It’s relationship-led, advisory, and built on credibility.

Your focus will be on developing and maintaining long term and profitable relationships and ensuring performance in line with the clients stated investment goals. You will have a solid background as a private client discretionary investment manager within a UK wealth management environment.

As a Relationship Manager, you will:. We are looking for a Relationship Manager to build and develop strong partnerships with employers across East London, Essex and Kent. This is a highly relationship driven role where you will engage with organisations at multiple levels, helping them develop prac

The RoleAre you a proactive Customer Relationship Manager looking to build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction In this role, you'll manage customer contracts, support Primary Care IT service delivery, and identify. Customer Relationsh

Our client is looking for a Relationship Manager to work directly with employers across East London, Essex and Kent, helping organisations make the most of their apprenticeship levy and develop practical workforce training strategies. As a Relationship Manager, you will:. This is a highly relationsh

Client Relationship Manager, Legal / Law Background, Wigan, Greater ManchesterClient Relationship Manager required to work for a fast-growing business based in Wigan, Greater Manchester. We need a confident individual who has good, client relationship management skills, ideally with some connection

A well-established and growing business is looking for a Client Relationship Manager to join its team in a varied, fast-paced, and highly rewarding support role.

Join us as an Relationship Manager in our Escrow & Securitisation Services team within International Corporate Banking. In this front-office relationship management role, you will originate and manage escrow and securitisation transactions for Global Corporates, Banks and Non-Bank Financial Institut

Manage day‑to‑day supplier relationships and deliver excellent customer service via phone and email. Supplier Relationship Management (SRM) Specialist. This is a fast‑paced role that requires strong organisation, attention to detail, and the ability to build effective working relationships.

We’re recruiting for a Supplier Relationship Manager to join us. We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Building and maintaining strong relationships with internal stakeholders and supplier leadership teams.

In this role, you will provide primary support for a Client Relationship Officer with a busy book and strong pipeline (including UK and International clients), ensuring seamless client instructions and building robust relationships in a stimulating and dynamic private banking environment. Proactive

An award winning, multi-office, highly reputable Financial Planner are seeking a highly organised and proactive Hybrid Client Relationship Manager. Client Relationship Manager - Key Responsibilities. Client Relationship Manager - Expectations & Objectives.

A reputable private bank in London seeks a proactive Junior Relationship Manager to support a Client Relationship Officer.

Position: JAPANESE SPEAKING Relationship Manager – Financial Markets. We are seeking a highly motivated professional to join a global financial research and analytics firm that supports strategic decision‑making for financial institutions and asset managers worldwide. This role focuses on buildi

We are seeking a highly motivated and commercially driven Relationship Manager to help build our UK presence. The successful candidate will be responsible for developing and managing relationships with institutional clients — including asset managers, hedge funds, pension funds, insurance companie

A charitable organization in the UK is seeking a Relationship Fundraising Manager to enhance income growth through building supportive relationships.

Relationship Manager (Skills and Capital). The Relationship Manager plays a key role in designing and implementing local skills policy, using our devolution powers to maximum effect. The ability to build strong relationships to drive successful delivery.

A growing technology company in the United Kingdom is seeking a Customer Relationship Manager who will manage a portfolio of around 60 clients. Applicants should have at least 5 years of experience in client relationship management or sales of business software solutions. The role involves nurturing

Client Relationship Manager, EOS. Client relationship building: management of relationships with allocated clients, including clients with a complex profile or otherwise commercially sensitive, ensuring the highest level of service e. Client development: will be responsible for pro-actively managing