Richmond
We are currently recruiting for a Day Concierge to join the team at a prestigious luxury residential development in Richmond. This is an excellent opportunity for an experienced and personable concierge professional who takes pride in delivering an exceptional resident experience and thrives in a high-end residential environment. What’s on offer: • Salary of £29,000, • Christmas Bonus, • Overtime opportunities available, • 4 on / 4 off shift pattern, • Opportunity to work within a high-quality, luxury residential setting The Role: As the Day Concierge, you will be the face of the development, providing a warm, professional and efficient front-of-house service to residents, guests and contractors. You will play a key role in maintaining the high standards expected within a luxury residential environment. Key Responsibilities: • Deliver a first-class front-of-house service to residents and visitors, • Meet and greet residents, guests and contractors in a professional and welcoming manner, • Handle resident queries and requests promptly and efficiently, • Monitor access to the building and ensure security procedures are followed at all times, • Manage deliveries, parcels and key handling, • Liaise with the wider on-site team to ensure smooth day-to-day operations, • Maintain the presentation and standards of the reception / lobby area, • Support with general concierge and resident services as required Essential Requirements: • Minimum 2 years’ experience working within a luxury residential development, • Friendly, approachable and professional manner, • Strong team spirit and ability to work collaboratively, • Excellent customer service skills, • Well-presented, reliable and proactive, • Able to remain calm and professional in a fast-paced environment Ideal Candidate: We are looking for someone who is polished, service-driven and genuinely enjoys creating a positive experience for residents. Previous experience in a high-end residential / luxury property concierge role is essential. Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.