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Position: 2 Line Engineer Location: Abingdon Salary: £37k Benefits • 25+ Days Holiday and rising (plus bank holidays), • Flexible working (WFH incentives), • Bupa Cash Plan, • Electric Vehicle Scheme, • Cycle Scheme, • Discounted Gym Membership, • Paid Charity Day, • Car Parking Work for one of the UK's leading technology specialists, proudly recognised as aWorld Class Place to Work by Best Companies, a nationally respected benchmark foremployee engagement and workplace excellence. They were also ranked as the #1Technology Company to Work For in the UK, reflecting culture, our people, andour commitment to being an employer of choice. Primary Purpose: The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion. Key Responsibilities • Being the first point of contact for all incoming support calls, emails, and sessions - when necessary, • Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers, • Ensuring all forms of support call are logged in the system and the client is kept updated, • Manage incidents and request tickets ensuring established SLAs are met, • Providing support to our clients, • Help the Tier 2 Manager with continued business improvements, • Provide support to the apprentice, and Tier 1 engineers, • Manage/Maintain all escalations from the apprentice, and Tier 1 engineers, • Communicate daily to clients with open tickets, • Managing the client's expectations with ongoing tickets, • Ensure all client related problems are logged correctly, • Inform the Tier 2 Manager of any tickets requiring escalations, • Working with client's 3rd party suppliers and vendors when appropriate, • Adhere to all company policies and procedures, • Ensuring that all role related KPI's are met, • Logging, managing, and resolving client IT issues, • Maintain and improve cloud infrastructure, • Composing Requests for Change, • Manage all client on/offboarding's, ensuring all tasks are complete, • Maintain all client documentation ensuring it is relevant, • Undertake any other reasonable duties as required to meet the needs of the business Person Specification: Minimum: • Excellent knowledge in Windows 11 installation and configuration, • Excellent knowledge with MacOS installation and configuration, • Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc..., • Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway, • Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025, • Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc..., • 2+ years' experience working with medium-large businesses, • Excellent knowledge of user & group management (on-premises/Entra), • Excellent knowledge of scripting and RPA automations, • Ability to learn on your feet, • Strong communication skills, • Excellent troubleshooting and problem resolution skills, • Excellent customer experience, • Positive attitude to work, • Strive to continuous improvement, • Able to work independently under pressure, • Minimum of 3 years' IT experience in a corporate or services environment, • Driving license and own transport, • Ability to obtain DBS certificate Desirable: • Sophos Central/XG Firewall Certifications (Engineer or Architect), • Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications, • Apple Certified Support Certifications, • Comptia A+, • Wireless management - Ubiquiti, Meraki, etc..., • Group policy/Intune policy management - deployment or management INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Location: Hybrid, Newcastle or Remote (UK Based) Reports to: Head of Engineering Type: Full-time At Oak Engage, we’re on an exciting growth journey—backed by a major investment from NorthEdge to scale our impact and redefine the future of employee engagement. Trusted by some of the UK’s biggest brands, including Aldi, Five Guys, and ITV, we help organisations connect, engage, and empower their people through smarter, more personalised internal communication. With our next stage of expansion underway, we’re building a team of bold, ambitious thinkers ready to make their mark at a high-growth, purpose-driven SaaS company. If you’re looking to shape the future of work and grow alongside a company that’s going places, now’s the time to join Oak. We’re looking for a skilled Integrations Engineer (C#) to build and maintain the external integrations that power Oak’s platform. You’ll be working on everything from HRIS and identity integrations to bespoke APIs and third-party system connectors—helping our customers connect Oak seamlessly into their existing tech stack. This is a hands-on role ideal for someone who enjoys working with APIs, data mapping, authentication flows, and solving real-world integration challenges in enterprise environments. • Develop and maintain secure, scalable integrations between Oak and third-party systems (e.g. Azure AD, Workday, SAP, custom APIs), • Collaborate with customer success and implementation teams to support integration requirements, • Own authentication flows (OAuth2, SAML, etc.) and integration-specific APIs, • Maintain integration documentation and configuration guides, • Troubleshoot and resolve integration issues across customer environments, • Build reusable components and tools to streamline future integrations, • 3–5+ years of experience with C# and .NET (preferably .NET Core/.NET 6+), • Strong experience working with APIs, webhooks, and authentication protocols (OAuth, SAML), • Knowledge of enterprise integration patterns and secure data handling, • Experience with Azure services and identity providers a strong plus, • Great problem-solving and communication skills, especially in customer-facing scenarios, • A meaningful role in a mission-led SaaS company with strong growth and product-market fit, • The chance to work with household brands and solve real-world enterprise challenges, • Flexible hybrid or remote working options, • Private health insurance, life insurance, and Employee Assistance Programme (EAP), • Gym contribution and travel allowance, • Enhanced maternity, paternity, and discretionary leave, • Generous holiday policy (25 days + Bank Holidays + additional discretionary days), • Regular team socials and a positive, collaborative culture Hiring Manager Interview • Deep dive into architecture, problem-solving, and team contributions, • Assess communication and curiosity Technical Task or Live Pairing • Realistic, time-bound task or live coding session, • Use structured rubric for fairness (avoid freeform “whiteboarding”), • "Focus on team collaboration, code quality, and feedback" Peer Technical Panel/Culture Fit / CTO Chat - In person at our NCL HQ • Includes cross-functional devs, product manager or designer, • Assess long-term growth potential and alignment with tech principles, • Opportunity for candidate to ask strategic questions At Oak, we’re committed to building a diverse and inclusive workplace where everyone feels welcome, supported, and able to thrive. We believe that different perspectives make us stronger, and we actively encourage applications from people of all backgrounds, experiences, and identities — including, but not limited to, race, ethnicity, gender, age, disability, sexual orientation, and socio-economic status. We are an equal opportunities employer. All hiring decisions are based on business needs, role requirements, and individual qualifications — without bias or discrimination. If you require any adjustments to the interview process or the role itself to support accessibility, please let us know — we’re happy to help.

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleThe Business Consultant (BC) will drive client adoption of the Quantum Metric platform, while ensuring that customers are receiving tangible value through our partnership. The BC engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences. The BC's performance is based on account retention, customer utilization of the platform, and insights provided to customers. • Teach clients how to analyze their data using the Quantum Metric platform to surface defects and opportunities for digital product enhancements, • Develop a consultative relationship with each client via a thorough understanding of their business model, strategy, digital properties, key initiatives, and business goals, • Provide guidance on best practices for leveraging Quantum Metric to solve business problems execute on their digital strategy via daily client interactions, • Lead training sessions across a plethora of use cases to enable customers to be autonomous, while driving adoption across large audiences, • Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit client onsite locations, • Proactively analyze client data using the Quantum Metric platform to inform data-driven improvements to digital experiences, • Create presentations to summarize opportunities for site optimization and revenue recovery. Present findings with data-driven recommendations and supporting analysis to key client stakeholders, • Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption, • Establish and maintain expert level knowledge of product capabilities & configuration options to leverage the Quantum Metric platform to enable customers and surface actionable insights, • Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features, • Partner with account team to secure renewals and support upsell opportunities through enablement and business value, • Fluent in English with optional Spanish or Italian language skills, • 3+ years serving in a digital analytics oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services., • Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoys solving complex problems without straight forward solutions, • Have client-facing experience and be comfortable in a training / subject matter expert (SME) capacity, • A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage, • Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target, • Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical, • Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities, • Must be a self-starter, who thrives in fast-paced, ambiguous environments, • Empathetic to client concerns and passionate about empowering customers to improve their digital experiences, • Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals💻 Recruitment ProcessNote: This interview process is subject to change. End stage candidates are also given the optional opportunity to meet with an Employee Resource Group Member if that is of interest., • Recruiter Screen (30 minutes)- Independent Assessment (1 hour)- Hiring Manager Interview (45 minutes)- Director Interview (30 minutes)- VP, Consulting Services Interview (45 minutes)- Chief Customer Officer Interview (30 minutes)- CEO Interview (30 minutes) 🏆 Perks & BenefitsGroup Health Plans (100% paid)Life Assurance Employee Assistance Program Stock OptionsEmployee Lead Referral ProgramInternal Lead Referral ProgramOne-Time Home Office Enhancement StipendMonthly Business Expense StipendParental LeaveCompany-Wide Unlimited Paid Time Off policy (In addition to statutory vacation entitlement)RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)Sick Pay in accordance with statutory requirements Automatic enrollment in QM Pension Plan with 4% match MacBook and awesome swag delivered to your doorEncouraging and collaborative culture 🐉 About Quantum MetricAs the leader in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business’ bottom line. Today, Quantum Metric captures insights from 40 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications. Our customer retention rate is 98%. Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last five-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes. If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you! The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly. Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com. Quantum Metric is an E-Verify employer: Applicant Privacy Policy: #LI-REMOTE #BI-Remote

Description Location: Remote - UK working hours Remote | Full-time Compensation: £90K - £110K We are hiring on behalf of our client, a high-performance financial technology organization specializing in advanced integration service products. The client develops and delivers an innovative, hosted integration platform that enables global financial institutions to maintain a flexible operational infrastructure without requiring internal engineering resources to address connectivity challenges across diverse trading venues. The successful candidate will join a multi-disciplinary Site Reliability Engineering (SRE) team that actively champions a comprehensive automation culture. The mandate of this department is broad and impactful, covering everything from desktop and laptop infrastructure support to sophisticated data center server provisioning and global vendor network connectivity. While each team member brings distinct areas of technical specialization, the department operates under a shared-responsibility model for the entire production environment. The client is seeking a collaborative, growth-oriented professional who can meaningfully contribute to operational excellence while continuously developing their technical capabilities. Key Responsibilities • Automated Infrastructure Provisioning: Architect and build automated provisioning systems for global server and network architectures across both physical bare-metal environments and public cloud infrastructure (AWS, GCP)., • Continuous Delivery Pipeline Management: Evolve, maintain, and optimize the Continuous Delivery (CD) pipeline responsible for provisioning servers, configuring network switches, and deploying core software updates., • External Stakeholder Interfacing: Interact directly with hardware vendors, telecommunications providers, and external financial institutions to manage connectivity and optimize remote operations., • Collective System Ownership: Take shared ownership of the stability, performance, and monitoring of the end-to-end production environment alongside a tight-knit engineering team. Requirements Core Technical Competencies: • Foundational Coding Capability: Practical experience with software engineering is required. While expert-level software engineering is not mandatory, proficiency in basic programming within a language of choice is necessary to construct functional code and utilities independently., • Infrastructure Automation: Demonstrated experience working with software automation tools (specifically Ansible), combined with the coding agility needed to automate all configuration environments., • Systems & Network Administration: Proven experience operating as a Systems Administrator or Network Engineer, paired with a balanced, comprehensive understanding of both domains. Professional & Interpersonal Attributes: • A constructive, open-minded, and self-motivated approach to technical problem-solving., • A strong belief in lifelong learning and an awareness of evolving technologies., • High professional autonomy, with a proven ability to take the initiative within a collaborative, team-oriented ecosystem., • Experience managing third-party relationships, negotiating with vendors, procuring hardware, and supporting remote workforce initiatives via phone and email. Preferred (Non-Essential) Qualifications: • Familiarity with enterprise Authentication Protocols (e.g., SAML, OAuth2, Active Directory, Kerberos)., • Technical proficiency in Microsoft and Azure Active Directory., • Hands-on exposure to Database High Availability (HA) frameworks, including clustering and replication models (e.g., PostgreSQL). Benefits • Competitive Base Compensation: Up to £110,000 per annum, commensurate with experience and skill set., • Equity Participation: Allocation of company share options., • Corporate Benefits: A comprehensive standard benefits package., • Workplace Flexibility: Remote-first working philosophy with flexible arrangements within the UK and Europe, complemented by a modern workspace in Moorgate, London. Interview Process The client utilizes a transparent, structured four-stage evaluation process to ensure deep alignment across technical competencies and professional values: • Initial Screening Call: An introductory conversation with the Talent Acquisition/HR team to evaluate background, operational scope, and career trajectory., • Hiring Manager Interview: A 1-hour in-depth technical domain screen focusing on core systems engineering, network topology, and architecture principles., • Technical Evaluation: A 2-to-3-hour practical interview incorporating a live coding and infrastructure automation exercise., • Executive Interview: A final strategic conversation with the firm’s three Founders to discuss corporate vision and collective cultural fit. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

Project Manager Engineering and Electronics Home-based or Warwickshire Competitive Salary Plus Car, Bonus & Benefits Are you ready to take your career to the next level? This is your opportunity to join a forward-thinking organisation that thrives on innovation and excellence. As a Project Manager, you will play a pivotal role in delivering cutting-edge solutions, managing end-to-end projects, and exceeding client expectations. This is not just a job - it's a chance to be part of an inspiring team where your expertise will drive real impact. With opportunities for growth, collaboration, and hands-on involvement, this role offers a rewarding and dynamic work environment that will keep you motivated every step of the way. As a Project Manager you will do: • Lead and manage projects from inception to completion, ensuring delivery on time, within budget, and to specification., • Collaborate with sales teams during pre-sales and sales stages, providing estimates and technical support to secure new opportunities., • Oversee the creation of project plans and ensure adherence to timelines, costs, and quality standards., • Manage supplier relationships and coordinate supply chain activities to support project and configuration needs., • Utilise your technical expertise to produce drawings, schematics, and project documentation, including hands-on design using CAD., • Conduct site visits to assess requirements, support surveys, and oversee follow-up activities. As a Project Manager you will bring: • Proven experience in project management, with a track record of delivering projects successfully., • Strong technical competence ideally within either electronics and product test having exposure to CAD being a distinct advantage., • Exceptional organisational and problem-solving skills, with the ability to handle multiple complex tasks while meeting deadlines., • Excellent communication and interpersonal skills, with the ability to translate technical details into clear, understandable information for non-technical audiences. By joining this company, you will contribute to its mission of providing innovative solutions and specialist expertise to help clients achieve superior performance and operational efficiency. Your role as a Project Manager will be central to delivering excellence and ensuring customer satisfaction, while also playing an integral part in the company's growth and success. Applications are welcome from experienced Project Manager ready to take on this exciting challenge and opportunity to progress their career further. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We are currently recruiting a Price and Promotion Consulting and Implementation Manager who will be part of the Client solution for EMEA markets and reporting to Price and Promotion consulting director. We are looking for a candidate who can apply technology to promote the success of our retail clients while addressing business requirements through workflow design, configuring software for optimal client results, and conducting training in accordance with best practices. The Price and Promotion consulting and implementation manager will lead the deployment of dunnhumby’s P&P solutions to new and existing clients in the EMEA region. They will work closely with the client’s teams to understand their requirements and ensure that our tools are fit for purpose. Ultimately, the Price and Promotion Consulting and Implementation Manager is the facilitator of change for the deployment of price/promotions technology, resolving user challenges and articulating the new workflows in such a way as to maximize a client’s user experience. This role provides the opportunity to shape the future of dunnhumby’s price and promotions solutions, working closely with the product team to develop new features. A unique blend of technical savvy and process consultation provides this role with exciting growth opportunities. Responsibilities • Lead the delivery of P&P Products: Ensure the timely and successful delivery of price and promotion software solutions that meet client’s needs and objectives, in line with the project plan. Analyse large and complex datasets to identify potential gaps and inconsistencies during the deployment process., • Drive Change: Develop and maintain trusted advisor relationships with client teams, guiding them through change by implementing new price and promotional processes. Work closely with the product teams to influence the roadmap based on clients’ feedback and develop new features collaboratively., • Process & Requirements Documentation: Understand and document the client’s current processes, identify and organize their business and process requirements, and work with the Price & Promotion Consulting Director and the wider team to recommend best-in-class solutions., • Software Configuration & Testing: Configure enterprise price and promotions software to align with specific client processes and needs. Develop and implement internal and external testing processes. Perform testing and analysis of data to ensure accuracy and effectiveness of software solutions., • GO Live support: Contribute to the successful execution of the GO Live phase by demonstrating the tool’s added value to the client. This involves organizing and participating in client sessions, conducting category analysis, proposing optimal solutions, and monitoring progress through measurement, reporting, and activity tracking. Required Experience • Extensive experience working in Price and Promotions at a retailer/ FMCG or participating in enterprise software implementations, • A college degree or equivalent professional experience required, • Strong business analysis and data analytics skills. Data visualization, advanced Microsoft Excel, programming language a plus, • Strong communication and presentation skills both written and verbal, • Experience in project management and workflow optimization is a plus, • Second European language desirable (German or Spanish ideally) What you can expect from us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found _

A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard. Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value. Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture. Job Title: Sr Partner Marketing Manager Locations: Remote UK Reports to: Sr Manager, Global Partner Marketing Languages: English (native or C2 level) required; additional languages are beneficial A quick snapshot… As a Sr Partner Marketing Manager at Conga, you’ll be responsible for the strategic planning, management, delivery, and measurement of Conga’s partner marketing initiatives across EMEA. You’ll focus your work with a broad set of partners, and you’ll be responsible for building a marketing plan to both educate and engage key partners to sell Conga solutions while driving demand generation with and through partners. You’ll have a tight pulse on partner needs and successes and have creative ideas to support growth through our partner channels across the UK, France, and Germany. Why it’s a big deal… This role sits at the heart of Conga’s growth strategy across EMEA. As a Sr Partner Marketing Manager, you won’t just be executing campaigns—you’ll be shaping how Conga shows up in-market through some of our most critical partners. Your work will directly influence how our solutions reach new customers, expand our brand presence, and drive revenue across the UK, France, and Germany. This is a high-impact, high-visibility opportunity to lead marketing efforts that empower partners to tell Conga’s story while aligning with sales and global teams to create measurable business outcomes. You’ll play a key role in accelerating our regional success, building scalable programs, and ensuring our partners are equipped to thrive – making this not just a marketing role but a strategic growth engine for the company. Are you the person we’re looking for? Related experience. You have 4+ years of experience in SaaS B2B marketing, demand generation, or partner programs with a strong knowledge of partner channel models. You’ve developed a proven track record of driving customer value and expanding brand presence through partnerships. You’ve also refined your project/program management skills – you know how to effectively lead projects with robust planning and risk management and clear communication while ensuring stakeholder satisfaction and alignment with business objectives. Natural collaborator. You’re a team player and collaborate across teams to get their support on initiatives. You have a collaborative cross-functional approach to leading projects across teams and constantly seek opinions and solicit feedback to create the best work possible. You don’t know any other way. It’s a team effort, and you completely appreciate that. Analytical. You have an ability eye for data - to find, capture, and share the key data and insights. You use that data to drive key marketing strategies and decisions, Initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. Here’s what will give you an edge… Resourceful and organized. In a dynamic environment, you can manage multiple priorities and responsibilities. You’ve developed a system that allows you to stay organized and manage the ever-changing tasks that come your way in a professional and friendly manner. Clear, deliberate, and collaborative communicator. You don’t just engage in collaborative discussions, you initiate them regularly. You are clear and concise when you speak and write -- and even creative in terms of ensuring your messages are received and understood. You leave no room for assumptions or misunderstandings. It’s what sets you apart from the rest. Related experience. Successful completion of a bachelor's degree in Marketing or related field is highly preferred. Did we pique your interest? If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! Preferred Resume Format We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly. Don’t meet every requirement for the role? Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles. Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. Conga's Applicant Privacy Statement The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (_). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.

We help the world Be Everyday Ready™ Today’s threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools — all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way. About the Role:The IAM Consultant, SailPoint ISC is a customer-facing consultant responsible for implementing the technical deployments of IAM solutions at Cyderes. They work on customer projects and programs, directly with the Engagement Lead and Project Manager to deliver outstanding solutions. They maintain a high-quality of work and delighting our clients. The IAM Consultant will be well-versed in their area of expertise and will focus on delivering SailPoint. The consultant will provide subject matter expertise in SailPoint during consulting engagements, which assess, define, install, and configure a client’s security capabilities in the policy, process, technology, or organizational areas. The IAM Consultant also identifies gaps and recommends cost effective best practices to manage client risk and increase their understanding of security and privacy risk and compliance. • Work as part of a high-end consulting team to deliver product and domain expertise in Identity & Access Management, • Work on the technical delivery of IAM implementation projects, • Help gather business and technical requirements from the customer, • Provide input to functional and technical design where required, • Ensure that the technical solution meets the customer requirements and performs as per design, • Create customer delivery documentation such as implementation and configuration documents, test plans and run books, • Provide assistance to pre-sales activities such as developing client focused proposals, and running technical PoC’s, • Work closely with project manager and engagement manager to deliver tasks on time, within budget and with high quality, • Identify new and existing customer opportunities, • Help create strong customer relationships with technical stakeholders, • Share best practices with team members to contribute to enhance the IAM center of excellence, • 2+ years of hands-on experience in SailPoint ISC doing:, • Installation and configuring, • Developing lifecycle workflows, • Onboarding applications with automated provisioning, • Configuring reports and dashboards, • RBAC and Access Reviews, • Experience with databases (such as Oracle, MSSQL, MySQL), • Experience with Java or BeanShell and PowerShell preferred, • Experience with the web technologies such as XML, SPML, Web Services (SOAP/REST), web and application servers, • Strong communications skills (written and verbal), • SailPoint ISC Engineer Certification - preferred, • Readiness to travel up to 20% annually.Cyderes is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status. Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Help us transform and bring innovation to Drug Safety and Pharmacovigilance! Veeva is looking for an experienced Senior Consultant to join the Safety Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with deep implementation expertise who are ready to challenge the status quo with new technology. As a key member of our Professional Services team, you will work side-by-side with customers and our manager to implement Vault Safety. In this role, you will drive the overall delivery of Vault Safety covering the Project Manager and/or Solution Architect role. You will define and drive business processes, drive the project team in delivering the solution, and guide our customers throughout the implementation programs and best practices. Opportunities are available across the UK for this role; this is a 'work anywhere' position, as long as you are close to an airport and are able to meet travel requirements. Qualified UK-based candidates are encouraged to apply. \n What You'll Do • Drive life sciences, customers, in the rapid configuration and implementation of Vault Safety., • Act as project manager and/or solution architect in global or complex implementations across all the different phases: workshop preparation and delivery, requirements gathering, gap analysis, configuration, validation, and customer training., • Deliver subject matter expertise on implementation methodology and best practices., • Collaborate with partners involved during the implementation., • Collaborate with internal and cross-team stakeholders and contribute to the Safety practice development., • Mentor project team and junior consultants. Requirements • At least 5 years of working experience in life sciences industry with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry, • At least 3 years spent in a technology consulting role with solid experience in complex or global implementation projects as one of the following: consultant, business/functional analyst, or project manager, • Excellent knowledge of implementation methodologies for SaaS solution, • Proven ability to deliver on quality, time, and budget, • Longstanding passion for technology and hands-on experiences, • Ability to work autonomously in a dynamic, high-growth environment, • Fast learner, ability to adapt and to embrace changes, • Proactive with good interpersonal skills, a good team player, • Excellent written and oral communications skills in English, • Fluent in a second language: Italian, Spanish, French, or German, • Proficiency in MS Office (e.g. Excel, Word, PowerPoint, etc.), • Ability to travel upon business requirements., • Bachelor’s degree or equivalent required Nice to Have • Fluent in 2nd language: Spanish, French, Italian, or German, • Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications \n #RemoteUK Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Version 1’s market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 700 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack – Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JDEdwards, Peoplesoft and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and opportunity to drive value for our customers into 2024 and beyond. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3200+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle Cloud PPM Functional Consultant (CONTRACTOR) Take the Lead in Oracle Cloud PPM Transformation Are you ready to step into a role where your expertise in Oracle Cloud PPM isn’t just valued—it’s essential? At Version 1, we’re looking for a Senior Oracle Cloud PPM Functional Consultant to join our award-winning Oracle practice. This is your opportunity to work with cutting-edge technology, lead high-impact projects, and grow your career with one of the most respected consultancies in the UK & Ireland. Why This Role? • Lead the Way: You’ll take charge of full-cycle Oracle Cloud PPM implementations—guiding clients from requirements through to go-live and beyond., • Diverse Projects: Work across sectors like finance, public sector, and healthcare, solving real-world challenges with innovative solutions., • Expand Your Expertise: Gain hands-on experience with the latest Oracle Cloud tools, including Project Financial Management, Grants Management, OTBI, and SmartView What You’ll Bring • Proven experience in Oracle Cloud PPM and EBS Project Accounting, • Strong configuration and workshop leadership skills, • A proactive, organised mindset with excellent communication abilities This isn’t just another consulting role—it’s a chance to lead, innovate, and grow with a company that’s invested in your success. Oracle Cloud PPM Functional Consultant (CONTRACTOR) Qualifications You will have experience in the following areas: • Oracle Cloud (SaaS): PPM (Portfolio Project Management), Project Financial Management, Grants Management and Project Execution Management, • Oracle Cloud Reporting: Oracle Transactional Business Intelligence, Financial Reporting Studio and Smartview, • E-Business Suite Project Accounting (Project Billing and Costing), • Oracle OUM and/or AIM methodology, • Experience of working effectively within a team, • Organised and be self-motivated, • Ability to multi-task and priorities across concurrent projects may be required., • Management of change requests through the development and testing lifecycle confirming to project management standards and scope, • Liaising with Oracle to ensure effective management of client SRs, • Ensure that clients are supported and kept up to date with latest Oracle Cloud quarterly releases, • Manage on-time project delivery and business expectations and ensure internal customer satisfaction, • Assist with risk management and change management on projects, • Advising clients on options, risks, and any impacts on other processes or systems, • Effectively communicating and driving project deliverables, • Completing tasks efficiently and in a timely manner, • Providing status and issue reports to the project manager/client on a regular basis Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. Please note that you must have the legal right to live and work in the United Kingdom. This is a hybrid role with occasional travel to a hub office so you MUST be commutable. Ashley Billington, Talent Acquisition - Oracle ERP (Oracle Cloud - ERP, HCM, EPM) +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London, Cardiff or Remote (UK) | 💰£40,400 to £51,050 +_ ✨ ⭐ Our Workforce Management (WFM) team This is an excellent opportunity to step into a key Senior WFM Analyst role on a 9-month fixed-term contract. You'll report to the WFM Service Manager and be instrumental in using data-driven insights to perfectly staff our customer operations and service teams. You will be crucial in predicting our resource needs, proactively identifying risks, and translating those findings into clear, actionable strategies for our senior leaders. You’ll be a guiding voice for leaders, constantly improving WFM processes, and collaborating closely with Operations, People, Hiring, and L&D to boost efficiency and enhance the customer experience at Monzo. 🔑 You’ll play a key role... • Preparing clear, concise, and actionable executive-level reports and presentations on WFM performance, trends, and resource requirements for senior leadership., • Analysing large datasets, identifying patterns and trends, and communicating key insights to stakeholders. You'll use Google Sheets and Looker to create visualisations and reports, with a basic knowledge of BigQuery being a bonus., • Creating and reviewing shift offerings to support business growth and improve our flexible working employee rating., • Showing the operational impact of supply and demand for potential changes to shift patterns across all required domains., • Working closely with the forecasting, People, Operations, and WFM data teams to continuously improve schedule quality, shift offerings, and reduce errors., • Ensuring holiday utilisation remains within budget and at expected quarterly levels, factoring in seasonality., • Deep-diving into schedule issues to improve schedules, reduce manual amendments, and increase schedule automation per domain., • Managing mappings, service goals, and overall Verint backend configuration and setup., • Collaborating with the People team (for FWRs), Hiring, L&D (for New Hires), Operations (for schedules, skills, and shifts), and Forecasting for schedule accuracy. 🤩 We’d love to hear from you if… • You have demonstrable experience in workforce management, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • You possess expertise in WFM software and tools, with Verint experience preferred., • You have strong proficiency in Google Sheets (advanced formulas, pivot tables, and data analysis)., • You have experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • You have excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies., • It's a bonus if you have familiarity with Looker, basic knowledge of BigQuery, or experience with scenario planning, resource modelling, and strategic capacity planning., • You can work autonomously, manage multiple priorities, and thrive in a dynamic environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £40,400 - £51,050 ➕ benefits. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 4 key steps • Application Questions, • Recruiter Call, • Take home task, • Final stage interview (Presentation + interview questions) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-MY1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Department: Tech - IT Employment Type: Permanent - Full Time Location: Oxford, UK We are excited to offer an exciting new opportunity for an experienced IT Site Support (Deskside Support) Manager to lead our global team of site/deskside support agents. This role is central to Aurora’s IT support strategy, ensuring seamless global operations and delivering measurable outcomes, including improved service delivery, reduced incident recurrence, and high customer satisfaction. As the IT Site Support Manager, you will inspire and develop a high-performing team of skilled analysts and third-party providers, fostering a dynamic and customer-focused IT culture committed to excellence. You will oversee the resolution of local IT issues ensuring support requests are resolved within agreed Service Level Agreements (SLAs) to minimise business disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning, while ensuring compliance with security, performance, and lifecycle standards. A champion of Continual Service Improvement, you will refine internal processes and escalation procedures to enhance operational efficiency and service quality. Your leadership will be critical in delivering measurable outcomes, including improved service delivery and operational efficiency, while making a meaningful impact on the end-user experience. If you are a proactive leader with a passion for technology and delivering exceptional support, we’d love to hear from you! • Leadership and Team Management:, • Lead and mentor the Global Site Support team, fostering a collaborative and high-performance culture, • Develop team capabilities through training, coaching, and performance feedback to ensure high-quality support delivery, • Operational Oversight:, • Ensure the timely resolution of site support tickets in compliance with Service Level Agreements (SLAs), • Monitor and prioritise ticket queues to minimise user downtime and improve service efficiency, • Manage third-party vendors to deliver a cost effective and seamless global on-site support service, ensuring compliance with Aurora’s SLAs and quality standards, • Device and Endpoint Management:, • Oversee the full lifecycle management of end-user devices, including procurement, configuration, patching, security compliance, and decommissioning, • Own and manage the end-user tech refresh lifecycle, from planning and procurement to deployment and decommissioning, • Implement and enforce consistent policies for endpoint management and proactive device monitoring, • Conduct periodic device standards assessments to ensure alignment with business needs, • Oversee the full lifecycle management of AV devices, including procurement, installation, configuration, and patching, • IT Asset Management:, • Maintain the accuracy and integrity of IT Assets within the Asset Management system. Ensure all assets are tracked and updated throughout their lifecycle, • Problem Management:, • Support problem management processes by conducting root cause analysis and implementing permanent solutions to prevent recurring incidents, • Knowledge Management:, • Enhance the IT Support Knowledge Base, ensuring content is accurate, up-to-date, and accessible for both IT staff and end-users, • Performance Monitoring and Reporting:, • Track and report on SLA and KPI performance, identifying trends and opportunities for service improvement, • Provide insights and recommendations to improve service reliability and operational efficiency, • Leadership and Team Management: Proven ability to lead, coach, and develop a global team, promoting a positive work environment and managing performance effectively, • Technical Expertise: Strong understanding of IT support principles, including hardware/software troubleshooting, AV equipment, endpoint management, and IT asset lifecycle management. Experience with common Office 365 productivity tools and collaboration platforms, • Customer-Centric Mindset: A commitment to delivering exceptional end-user experiences and fostering a customer-focused support culture, • Proactive Mindset: Self-motivated, with a demonstrated ability to anticipate challenges, identify opportunities, and take the initiative to improve processes and outcomes, • Service Management: Familiarity with ITIL processes and service management best practices, • Collaboration and Stakeholder Engagement: Strong ability to build relationships with internal teams, third-party vendors, and stakeholders, ensuring alignment with business goals, • Problem-Solving Skills: Ability to analyse complex issues, prioritise tasks, and implement solutions efficiently, • Adaptability: Resilient in handling change and adept at navigating a global support environment with diverse requirements and constraints, • Process-Oriented Mindset: Experience creating and enforcing standard operating procedures to maintain a consistent service level, • Attention to Detail: High standards for accuracy and quality, particularly in managing IT assets, processes, and reporting, • Project Management Experience: Familiarity with project management principles to assist with cross-functional initiatives and process improvement projects, • Knowledge Management: Experience in maintaining an up-to-date knowledge base and ensuring information is accessible and clear for service desk personnel, • Continuous Improvement Mindset: Experience in driving continuous improvement and embracing best practices in IT operations and service delivery, • Data-Driven Approach: Ability to analyse service desk data and metrics to identify trends, assess performance, and make data-driven decisions, • Security Awareness: Awareness of IT security principles and best practices, with experience ensuring compliance with security standards and protocols Some of the benefits we include are: • Private Medical Insurance, • Dental Insurance, • Parental Support, • Salary-Exchange Pension, • Employee Assistance Programme (EAP), • Local Oxford Discounts, • Cycle-to-work Scheme, • Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed. #J-18808-Ljbffr

The Product Configuration Manager will create and implement programme Product Configuration processes which tailor. Production Configuration Manager needed in Glasgow to join our client, an established marine engineering firm working on cutting edge systems within the marine industry.

Position: 2nd Line Engineer Location: Abingdon Salary: £37k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car ParkingWork for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They were also ranked as the #1 Technology Company to Work For in the UK, reflecting culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers Ensuring all forms of support call are logged in the system and the client is kept updated Manage incidents and request tickets ensuring established SLAs are met Providing support to our clients Help the Tier 2 Manager with continued business improvements Provide support to the apprentice, and Tier 1 engineers Manage/Maintain all escalations from the apprentice, and Tier 1 engineers Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Tier 2 Manager of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Maintain and improve cloud infrastructure Composing Requests for Change Manage all client on/offboarding's, ensuring all tasks are complete Maintain all client documentation ensuring it is relevant Undertake any other reasonable duties as required to meet the needs of the business Person Specification: Minimum: Excellent knowledge in Windows 11 installation and configuration Excellent knowledge with MacOS installation and configuration Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc... Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc... 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability to learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect) Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications Apple Certified Support Certifications Comptia A+ Wireless management - Ubiquiti, Meraki, etc... Group policy/Intune policy management - deployment or managementINDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position

Network Operations looks after our customer network and is responsible for maintaining both the physical and logical services to our customers, reporting to the NOC Manager we’re a lean and efficient team who utilise peer reviewed process and supported tools and documentation to keep our customers network live 24/7/365, teamwork is paramount and as such we form strong bonds to ensure success not only for the company, but for the individual members of our team. The role of the NOC Engineer will be to ensure the healthy running of our LAN / WAN via reactive 1st line fault resolution, for example, customer home network, cabinet switches and router issues, plus proactive work updating software and firmware. This role will be responsible for owning technical cases escalated from our Triage team, liaising with technicians and customers to ensure speedy resolutions within SLA. The NOC works on a shift basis covering working Monday – Friday 7am to 9pm. Saturdays & Sundays (including Bank Holidays) 9am to 5:30pm. There is also an on-call duty requirement (once every 2-4 weeks). Key Responsibilities Complete day-to-day network administrative tasks Assist in the provisioning, managing, and auditing of new cabinets Create documentation to aid fault resolution Remote support of customers with ISP issues, troubleshooting Routers, CPEs, NTEs and Switches Liaising with third party contractors and other departments within Gigaclear. Managing incidents across the network within SLA and responding to network events as notified by the monitoring platform Interaction via e-mail & telephone with our customers will form a major part of this position and the successful candidate will be an able communicator with excellent written & verbal communication skills This person must be able to prioritise workload between multiple customer incidents or enquiries Knowledge & Skills Knowledge of Home IT, for example, home networks, servers, email, Wi-Fi access points, Ethernet over power lines, etc. Network operation, including routing, VLANs, RSTP, Ethernet, is desirable Understanding Router/Switch configuration desirable Be able to work autonomously and within a team Previous work experience in a technical service desk environment is desirable Qualifications Ideally CompTIA Network+ qualification or equivalent Degree qualification in a technology discipline for example, Computer Science, Networks, IT, is desirable but not essential Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together