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Senior Account Manager (E-commerce) Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. About the role: We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just “good with clients” - you know how to run accounts, lead people, and raise standards. What you'll be responsible for: Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on to power more than 225,000 partnerships that deliver measurable business results. As a Business Development Representative for the UK and Ireland, you will be on the front lines of our sales growth, playing a vital role in expanding our footprint in the MarTech sector. This is the perfect environment to kick-start a high-performing career in SaaS sales, where you’ll engage directly with marketing leaders at well-known brands and innovative start-ups. You will be responsible for creating and nurturing a high-quality pipeline, helping businesses understand how our cutting-edge platform can drive new value and revenue through partnerships. • Prospect and Engage with a targeted base of key accounts in your assigned UK and Ireland territory, identifying and building relationships with marketing leaders and key executives., • Build Pipeline for Impact.com’s products by collaborating closely with Account Executives to qualify leads and secure new business opportunities., • Exceed Goals by consistently meeting and surpassing monthly activity and opportunity targets through a combination of cold calling, strategic email campaigns, and deep market knowledge., • Manage Data by accurately tracking and leading prospects through the sales lifecycle using Salesforce.com., • Grow the Business through participation in team meetings, networking events, trade shows, and other activities., • foundational experience in a goal-driven environment such as Lead Generation, Sales, and/or Marketing., • Exceptional verbal and written communication skills, with the ability to clearly articulate value to senior marketing leaders., • A competitive, self-starting nature, with a high level of intellectual curiosity and vast interest in technology & digital marketing., • Coachability and a strong team-oriented approach, ready to collaborate and contribute to the BDR team’s success., • The ability to quickly understand and utilize different digital tools and platforms., • A Bachelor’s degree is preferred. At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance. • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We are committed to a positive work-life balance and offer a flexible remote working policy., • Health and Wellness: Your well-being is a priority. Our comprehensive benefits include a Pension Scheme, Health and Dental Insurance, and a Mental Health and Wellness Benefit that includes 12 fully covered Therapy/Coaching sessions per year plus dependent coverage. We also offer gym reimbursements., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our extensive Training & Development resources, including a Free Coursera Subscription and PXA partnerships learning., • Family Support: We offer a generous Parental Leave policy., • Technology Financial Support: We provide an Internet Allowance and a Technology stipend to help you set up and maintain your home office., • In-Office Perks: Enjoy free in-office lunches several days per week. impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

E-commerce Senior Account Manager Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. We are looking for someone deeply embedded in the DTC/ecommerce world. You understand: • Performance creative, • Paid social growth, • E-commerce launch cycles, • Creative testing velocity, • Scaling consumer brands, • Retention and revenue conversations, • How fast-moving founders operate You’ve likely worked with e-commerce brands before and know the pace, pressure, and expectations that come with scaling them. This role is for someone who can confidently lead high-growth DTC accounts while managing and elevating a pod of Account Managers underneath them. Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies. We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles. We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together! Technical Account Manager As a Technical Account Manager at CreatorIQ, you'll serve as the senior technical partner for a portfolio of enterprise customers — sitting at the intersection of Customer Experience, Product, and Engineering. This is not a revenue-carrying role; there are no quotas, no upsell targets, no commission. You're here to make customers technically successful and to serve as the internal voice of their platform health. This role is critical to ensuring enterprise customer stability, technical confidence, and operational continuity across increasingly sophisticated customer environments. You'll partner closely with Customer Success Managers to ensure your accounts are fully configured, technically sound, and accelerating toward platform outcomes. Where CSMs own the relationship and business outcomes, you own the technical depth — integrations, data flows, product configuration, API health, and escalation triage. Serve as the dedicated technical point of contact for a named portfolio of enterprise accounts, alongside their assigned CSM Conduct regular technical health reviews — assessing integration health, API usage, configuration gaps, platform adoption blockers, and integration best practices that drive enterprise customer stability Lead technical customer workshops and escalation discussions as the technical lead for assigned accounts Proactively identify technical risks before they become escalations; build remediation plans and see them through Guide customers through complex platform configurations, custom reporting setups, and integration architecture for CreatorIQ's NextGen platform Translate customer business goals into technical requirements and platform configurations within CreatorIQ Own the technical success plan for each account — documenting integration specs, data flows, custom setups, and known risks Lead customers through complex technical transformations, platform changes, and operational scaling initiatives while ensuring continuity and customer confidence Partner with the Education team to identify knowledge gaps and feed them into training content and in-app guidance improvements Serve as the internal technical advocate for your accounts — escalating product gaps, bugs, and configuration issues with well-structured context and business impact framing Coordinate technical work streams across Product Support, Engineering, Product, and Implementation to ensure enterprise issues are prioritized, communicated clearly, and driven through resolution Provide customers with structured technical updates, remediation plans, risk assessments, and realistic delivery expectations during escalations Contribute to the CS-Product escalation framework by surfacing recurring technical patterns across your portfolio and translating them into actionable product feedback Partner with Implementation during complex onboarding engagements that require advanced technical scoping or platform customization Work with Product Support to ensure Tier 2/3 issues in your accounts are resolved quickly and with full context preserved Maintain accurate documentation of each account's technical configuration, integration architecture, and open technical issues in Notion and Zendesk Contribute to internal playbooks for common technical patterns, integration scenarios, and migration edge cases Track and report on technical health signals across your portfolio — flagging accounts that are technically at-risk before churn signals surface in the CSM layer 4–7 years in a Technical Account Manager, Solutions Engineer, Technical CSM, or Senior Support Engineer role within a SaaS company Experience owning technical relationships with enterprise-tier accounts — not transactional; strategic, named accounts Demonstrated ability to work across APIs, integrations, data pipeline concepts, and SaaS platform configuration without needing Engineering to hand-hold every step Familiarity with influencer marketing, creator economy, or social media data platforms is a strong plus — but coachable domain knowledge is acceptable Bilingual in technical and business: you can explain an API authentication failure to an engineer and a workflow misconfiguration to a CMO in the same day Strong project management instincts — you track open items, set realistic timelines, and close loops without being asked twice You write well and document thoroughly — your Notion pages, Zendesk notes, and escalation briefs are clear enough that a CSM can act on them without a Slack follow-up Calm under escalation pressure; you de-escalate with data and a plan, not reassurances Comfortable working autonomously in a remote environment while staying tightly coordinated with CSMs, Product Support, and Engineering Curious about AI, automation, and how technical tooling can make customer teams more efficient Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Have 50% of the criteria? Excited about this opportunity? Passionate about what we do at CreatorIQ? Please apply! CreatorIQ is a place where everyone can grow. People: work with talented, collaborative, and friendly people who love what they do. Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us. Work/life harmony: 25 days vacation, floating and set holidays, wellness allowance, and paid parental leave. Stock options as part of our equity-sharing program. Healthcare coverage, encompassing mental health, physical therapies, dental, vision, cancer coverage, and more. Comprehensive perks program providing stipends for wellness, cell phone and internet, home office setup, mental wellness, professional development, plus occasional company-funded meal opportunities throughout the year. CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at and follow us on and. At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry. We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, _. AI Transparency Notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our _.

Human Resources (HR) Coordinator Duration: 6 months Fixed Term ContractLocation: London or any location within The United KingdomWorkstation: Remote / HybridStart: ASAP • The Human Resources Coordinator is responsible for supporting and facilitating key human resources practices, initiatives, and programs, primarily in the North American and European regions. This role is accountable for a broad range of human resources and administrative functions, providing outstanding employee engagement by interfacing and problem-solving with employees, and providing HR transactional support across the HR Business Partner team., • Assist Human Resources Business Partner & Operations team with planning and execution of practices, programs, and initiatives to support employment practices, organizational development, employee engagement, recognition, retention, compliance, audit, immigration, work from home initiatives and other HR practices., • Participate and assist in department and cross functional project work groups., • Build and maintain business relationships, credibility and understanding of internal clients and their roles (employees, Managers, colleagues)., • Manage and maintain data in Human Resources Information Systems (HRIS) system, with employee and organization data, including new hires, employee, and organization changes, and reporting and analysis of data metrics., • Conduct orientation and onboarding for new hires and facilitate offboarding process., • Review and monitor HR processes, policies and procedures and propose updates and enhancements., • Addressing employee inquiries about processes, company policies, procedures and direct employees to company resources and tools., • Review, update and enhance, resources for various company online SharePoint communication and resource sites, such as the Employee, Manager and Human Resources sites., • Facilitate and lead quarterly HR audit reviews and processes., • Collaborate with Payroll for practice and process requests and resolutions. Answer employee inquiries around employee time keeping, pay data, time off policies and other related items., • Guide and educate Managers, employees, and HR in the use of the human capital management software, Workday., • Facilitate administration for leaves of absence and employment verifications, respond to unemployment and workers compensation claims and facilitate other compliance and regulatory requirements and processes., • Consistently and continuously identify and drive process improvements within and outside the function., • Other duties as required., • Minimum 1-2 years’ experience supporting HR related functions; OR, • Demonstrated ability working in HR related functions., • High awareness and respect for critical and confidential HR data and highly sensitive information., • Highly organized, detail oriented and able to work efficiently with minimal direction., • Proven ability to prioritize multiple projects and adjust quickly to shifting priorities and timelines., • Good judgment and ability to work autonomously and to partner, communicate and collaborate effectively with global partners and across all levels of an organization., • Proficiency in Microsoft Excel, Word, and PowerPoint. Experience with data management systems and reporting (Workday a plus).There’s a story in every picture, a narrative in every frame. We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world. Working at Getty Images Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals. We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work. Getty Images Holdings, Inc. is a publicly traded company, and its common stock is listed on the New York Stock Exchange under the symbol "GETY". You may be eligible to participate in our employee Stock Purchase Plan, which allows employees to purchase company stock at a 15% discount to market. Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours. Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

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ASCEND Creator Network is one of TikTok's Exclusive Elite Creator Network partners, working directly with TikTok to help creators build successful LIVE streaming businesses. TikTok LIVE Creator (Self-Employed)About ASCEND Creator Network. We provide free coaching, training, community support and gro

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