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The Advocate Group are proud to be partnering with Monster Energy to recruit a senior Quality leader into their EMEA team. Monster Energy Company, headquartered in Corona, California, is a NASDAQ-listed global leader in the energy drinks category. Since launching in the UK and Ireland in 2008, the business has rapidly expanded its footprint across Europe, the Middle East, and Africa. Founded in 2002, Monster has grown into one of the most recognised and disruptive brands in the beverage industry. With over 3,600 employees and distribution across 141 countries, the brand is known for its bold, edgy identity and relentless focus on growth. In 2023 alone, the EMEA region delivered 138 million cases. The role As Quality Control Director EMEA, you will play a critical leadership role within the EMEA Quality function, driving both strategic direction and operational excellence across laboratory services. Reporting directly to the VP Quality Assurance EMEA, you will lead laboratory operations, ensuring regulatory compliance, robust quality systems, and continuous improvement across all testing methodologies and performance standards. You will oversee QC leadership and laboratory teams, operating with a high degree of autonomy and influence across internal and external stakeholders. key responsibilities • Lead and oversee all laboratory operations, including workflow planning, scheduling, and resource allocation, • Develop and execute strategic plans aligned to global and regional quality objectives, • Ensure compliance with regulatory requirements and maintain all relevant certifications and accreditations, • Own laboratory quality systems, including test method approvals, audits, and corrective action processes, • Provide technical leadership across analytical methods, instrumentation, and staff competency, • Ensure integrity, accuracy, and security of laboratory data and systems, • Manage budgets, capital investment, and equipment lifecycle, • Lead, coach, and develop QC Managers and laboratory teams, fostering a high-performance culture, • Define and track KPIs to drive continuous improvement and operational excellence, • Collaborate cross-functionally with internal teams, bottlers, and co-packing partners, • Support business needs in a fast-paced, high-growth environment, • Travel across the EMEA region (approximately 20%) About you • 10+ years’ experience within quality control or quality assurance, including 5+ years in a leadership role, • Strong leadership capability with the ability to inspire, influence, and drive performance, • Proven experience working within complex, multi-site or international environments, • Strong commercial awareness and ability to align quality strategy with business objectives, • Deep understanding of ISO 17025 and relevant laboratory standards, • Analytical mindset with the ability to interpret complex data and drive decision-making, • Experience managing budgets, projects, and multiple priorities simultaneously, • Strong communication skills, with the ability to present technical information clearly, • Proficiency in Microsoft Office tools, • Fluent English (written and verbal) Education • Degree in Chemistry, Microbiology, Food Science, or a related discipline (essential), • Master’s degree (preferred) Why join Monster Energy? This is an opportunity to join a globally recognised, high-growth brand with a bold culture and entrepreneurial spirit. You’ll have the chance to shape quality strategy across a major international region, working with a business that continues to challenge and lead its category. If this sounds like the right fit for your next career move, I’d love to speak with you! 📧 Or click “Apply Now” to be considered for this vacancy. The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy

A new service — with the right support behind you We are opening a new children’s residential home and supported living service — and we’re looking for a Registered Manager to lead it. This is not a turnaround. It’s a planned, supported launch, with direct involvement from senior leadership and a clear development roadmap. If you’re an experienced Registered Manager — or a strong Deputy ready to step up — this is an opportunity to shape a service properly from day one, with the backing to do it well. What makes this role different • New service with clear structure and leadership support, • Hands-on Director involvement — you won’t be left to manage alone, • Focus on quality and stability, not rushed occupancy Striving For Independence Care Solutions (SFI) is a values-driven provider of care homes, supported living, and domiciliary care services across Brent, Harrow, and the surrounding areas. We are now expanding into children's residential and supported living provision for children and young people with learning disabilities, autism, and complex needs. Our focus is simple: to deliver high-quality, person-centred care that empowers children and young people to live safe, fulfilling, and meaningful lives. We specialise in supporting individuals transitioning from family homes, hospital settings, assessment and treatment units, and other specialist placements — creating stable, nurturing community environments. The Opportunity As Registered Manager, you will: • Establish and shape a brand new children's home and supported living service, • Lead and develop a high-performing, child-centred team, • Drive quality, compliance, and outcomes for children with complex needs, • Prepare for and lead Ofsted inspections, with the aim of achieving and maintaining Good or Outstanding ratings, • Work closely with senior leadership, with real influence over service development and growth This is a key leadership appointment with progression potential to Responsible Individual or Operations Manager as the service grows. What You'll Do Lead with vision and integrity • Create a safe, nurturing, and therapeutic home culture, • Be a strong advocate for children and young people, • Empower your team to deliver child-centred, outcome-focused care, • Embed therapeutic approaches such as Positive Behaviour Support and trauma-informed care Own Ofsted compliance and readiness • Register with and act as the Ofsted Registered Manager, • Ensure full compliance with the Children's Homes (England) Regulations 2015 and Quality Standards, • Lead and prepare for Ofsted inspections, • Drive continuous improvement to achieve and maintain Good or Outstanding ratings Champion safeguarding and care excellence • Lead safeguarding practice and promote a strong safeguarding culture, • Oversee care planning, risk management, and reviews, • Ensure safe medication practices and accurate record keeping Build, develop, and retain your team • Recruit, lead, and develop a high-performing staff team, • Conduct supervisions, appraisals, and performance management, • Support staff development including Level 3 and Level 5 pathways, • Build a positive, inclusive, and accountable team culture Operate the service effectively • Manage rotas, ensure safe staffing levels, and oversee budgets, • Monitor KPIs, service quality, and outcomes, • Build strong relationships with Local Authorities, Commissioners, families, and professionals, • Participate in the on-call rota (shared across the leadership team) What You'll Bring Essential • Experience as a Registered Manager or Deputy Manager in a children's residential setting, • Level 5 Diploma in Leadership and Management for Residential Childcare (or working towards), • Strong, current knowledge of Ofsted regulations and Children's Homes legislation, • Proven leadership and team management experience, • Strong safeguarding knowledge and instinct, • Full UK driving licence Desirable • Experience supporting children with learning disabilities, autism, and complex needs, • Track record of achieving or maintaining Good/Outstanding Ofsted ratings, • Knowledge of Positive Behaviour Support (PBS) and trauma-informed practice, • Experience of opening or developing a new service What We Offer • £45,000 + increase to £55,000 following first placement (supported occupancy plan), • Clear progression path to Responsible Individual or Operations Manager roles, • 28 days annual leave (including bank holidays), • Ongoing training and funded qualifications, • Supportive senior leadership team and direct access to the Director, • Referral bonus scheme, • The genuine opportunity to build something meaningful from the ground up Our Values We are looking for someone who shares our commitment to: • Quality and continuous improvement, • Compassion and child-centred care, • Dignity and respect, • Trust, teamwork, and accountability Safeguarding SFI is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to enhanced DBS checks and safer recruitment processes. Ready to apply? Click "Apply Now" to submit your application. Please include a CV with full employment history and a cover letter explaining your interest in this role and what you would bring to a brand new service. We are reviewing applications on a rolling basis — early applications are encouraged. Interviews will be held during the week commencing 18 May 2026. Join us in shaping high-quality children's services and making a lasting difference.

A successful, privately owned business is seeking a commercially minded Financial Controller to take ownership of the finance function and support the next phase of growth. This is a pivotal role for someone who enjoys being close to operations, improving processes, and partnering directly with the owners to drive performance. If you want a role where you can make a visible impact, shape the finance function, and be a trusted voice in the business, this is it. The Role As Financial Controller, you will lead all day‑to‑day financial operations while strengthening controls, improving reporting, and ensuring the business has the financial insight it needs to scale. You’ll work closely with the Managing Director and senior leadership team, acting as both a technical expert and a commercial partner. Key Responsibilities Lead and manage the finance function, including month‑end, year‑end, and statutory reporting Produce accurate management accounts, KPIs, and board‑level insight Oversee budgeting, forecasting, cash‑flow management, and working capital Strengthen financial controls, processes, and compliance Partner with operational teams to understand performance and drive profitability Manage relationships with auditors, banks, and external advisors Support stock management, margin analysis, and cost‑to‑serve reporting Lead continuous improvement across systems, processes, and reporting Provide hands‑on support where needed in a lean, fast‑moving environment Requirements Experience Required Qualified or QBE accountant with strong technical grounding Experience in distributions, logistics, wholesale, or product‑based environment is highly advantageous Proven track record in a Financial Controller, Finance Manager, or No.2 finance role Strong understanding of financial reporting, controls, and cash management Comfortable operating in an SME or owner‑managed business Ability to balance hands‑on work with strategic input Confident communicator who can influence non‑finance stakeholders What You’ll Bring A proactive, improvement‑driven mindset Strong commercial awareness and operational curiosity Ability to challenge, support, and partner with senior leaders High attention to detail with the ability to simplify complexity A calm, reliable presence in a fast‑paced environment Benefits What’s on Offer Salary up to £60,000 Autonomy to shape the finance function Direct exposure to the owners and senior leadership A stable, growing business with long‑term prospects A role where your work genuinely influences business performance

Factory Manager – Manufacturing – Leadership Role – Excellent Package Got People are recruiting for an experienced Factory Manager on behalf of a global manufacturing business with operations across Europe, Asia and the USA. This organisation delivers comprehensive solutions, combining project consultancy with advanced machine and die technology, supported by a network of over 30 sites worldwide. This is a senior leadership opportunity to manage a busy production facility and play a key role in driving performance, efficiency and quality. The Role Reporting directly to the Managing Director, you will lead a team of approximately 35 staff, ensuring the smooth and efficient running of all factory operations. You will be responsible for delivering products on time, in full, and to the highest quality standards, while fostering a strong, motivated and high-performing team. Key Responsibilities Oversee all factory operations, including Production, Packing, Delivery and Despatch Ensure full compliance with Health & Safety regulations Lead, motivate and develop a team of 35 employees Work closely with Customer Services to align production with commercial priorities and lead times Maintain consistent, high-quality output across all processes Drive continuous improvement initiatives using LEAN methodologies Support site management, including operational efficiency and security Coordinate ongoing training and development across the workforce Skills & Experience Required Proven experience in a Factory or Manufacturing Manager role Strong leadership, organisational and people management skills Excellent communication and interpersonal abilities Experience within a manufacturing or production environment Proactive, hands-on approach within a dynamic management team Good IT skills; SAP knowledge advantageous Forklift licence desirable What’s on Offer Competitive salary plus bonus Comprehensive benefits package Senior leadership role within a globally established business Opportunity to make a measurable impact on operational performance Key Relationships Senior Management Team Operations Team Customer Services Team Apply now to take the next step in your leadership career with a forward-thinking, international organisation

Over the last 20 years our client has grown to become the UK's leading specialist finance broker, providing fast, flexible unrivalled access to the UK’s specialist finance marketplace. The continuous growth has created new roles within the business development team. This business development role will help focus on the acquision of new relationships through intermediaries (smaller finance brokers). The position requires a person who has ideally previously held a sales or business development role, preferably in Financial Services or working with brokers. The person needs to be passionate about hitting targets and building relationships. Responsibilites: • Acquiring and building relationships with Brokers, predominantly via telephone., • Fielding and responding to queries from finance Brokers., • Educating the Brokers on maximising the use of your products., • Increasing the number of Brokers refering leads by outlining the benefits of your company for both them and their clients., • To record all actvity and maintain a prospects pipeline., • To regularly update the Sales Director on progress against targets and produce reports as requested., • Seek opportunities for networking in order to expand contacts, knowledge and new business opportunites., • To build an expert knowledge of the Industry and commercial awareness to enable the development and growth of new business opportunites and to achieve sales., • Recommend process improvement to enhance the success in securing new business opportunites., • Tracking of loan applications., • Tracking of leads that you get from Brokers., • Assist with general analysis and reporting on Broker activity on a monthly basis., • Building awareness and a credible reputation for your employer in the broker community. Experience: • 6 months+ experience of business development or similar sales experience; financial services sales, wealth management, investment management asset gathering., • Previous experience working for a Bank, Finance Broker or Lender would be advantageous., • Proven track record of hitting sales targets., • Some experience in explaining complex products or services to businesses, ideally with some familiarity of financial services, • Graduate level qualification not essential but ideal. Capabilities: • Hungry, ambitious self-starter, go-getter, determined, passionate and enthusiastic., • Excellent written and oral communication ability (ability to lead and control a phone discussion / negotiation to ensure efficiency)., • A natural flair for developing business relationships., • Ability to "think outside the box" and suggest changes to processes / sales tactics in order to improve efficiency and impact., • Ability to think quickly and adapt our messaging in response to comments from brokers., • Ability to close deals and bring discussions/negotiations to a conclusion, • Solution driven approach to work, identify problems and find answers to them independently

Director of Supply Chain Data Solutions- London Reporting to the CTO • Bachelor’s degree in Data Science, Supply Chain Management, Business Administration, or a related field; advanced degree preferred. • 10+ years of experience in data analytics, data governance, or enterprise data management, with a focus on supply chain operations. • Proven experience in delivering dashboards, analytics tools, and data solutions that drive business outcomes. • Strong knowledge of data governance frameworks, standards, and best practices. • Expertise in enterprise data management, including data modeling, integration, and synchronization across systems. • Familiarity with digital transformation initiatives within supply chain and related functions. • Proficiency in data visualization tools (e.g., Tableau, Power BI), analytics platforms, and database management systems. • Exceptional leadership and communication skills, with the ability to collaborate across diverse teams and influence stakeholders at all levels. • Strong problem-solving and critical-thinking abilities, with a focus on driving continuous improvement. . Data Architecture • Develop and maintain a robust and scalable data architecture that supports the end-to-end supply chain process • Collaborate with cross-functional teams to define data integration points and ensure data flows seamlessly across systems • In collaboration with IT, oversee the design and implementation of data models, data warehouses, and data pipelines to support data analytics and reporting • Collaborate with business stakeholders to translate their needs into scalable and efficient data solutions that support digital transformation initiatives. • Design and implement robust data architectures that enable seamless integration across systems and applications while ensuring scalability and efficiency. • Partner with IT and project teams to deliver data solutions aligned with transformation outcomes, including automation, advanced analytics, and AI-driven insights. • Act as a strategic advisor for digital projects, ensuring data requirements are met while driving innovation and efficiency. • Data Governance • Establish and enforce data governance standards, policies, and procedures to ensure data quality, consistency, and accuracy across the organization. • Lead efforts to improve master data quality and manage data hierarchies, taxonomies, and definitions for key supply chain data elements. • Facilitate cross-functional alignment and collaboration to ensure data is structured, organized, accessible, and leveraged effectively. • Monitor and maintain compliance with regulatory requirements and industry standards related to data management. • Enterprise Data Management • Ensure the integrity, consistency, and accessibility of critical data across Supply Chain, Sales Enablement, and Finance/Accounting organizations. • Develop and maintain enterprise-wide data models, ensuring alignment with organizational goals and objectives. • Implement processes and tools to streamline data integration and synchronization across systems and departments. • Lead efforts to identify and resolve data discrepancies, ensuring a single source of truth for enterprise data. AI Strategy and Roadmap • In partnership with the Senior Director Digital transformation, develop and communicate a comprehensive AI strategy aligned with the company's supply chain objectives and long-term business goals. • Identify AI opportunities and use cases that can enhance supply chain efficiency • Drive the deployment of AI-powered tools to support decision-making, process automation, and data-driven insights. • Create a roadmap for the successful implementation of AI solutions, considering scalability, feasibility, and ROI. • Stay abreast of the latest advancements in AI and machine learning technologies, and assess their potential impact on supply chain operations. Team Leadership • Provide strategic direction and mentorship to the data services team, fostering a culture of collaboration, continuous learning, and excellence. • Identify talent gaps and implement strategies to attract, retain, and develop top talent • Set clear performance goals, conduct regular performance evaluations, and identify opportunities for professional development • Experience with advanced analytics, machine learning, or AI-driven solutions in supply chain operations. • Knowledge of ERP systems (e.g., SAP, Oracle) and their integration with data platforms. • Certification in data governance or data management frameworks (e.g., DAMA, CDMP). • Experience in managing large-scale digital transformation projects. • Strong collaboration with team members and other departments • Detail orientated with analytical, time management and problem-solving skills • Excellent written and verbal communication skills

The Technical and Investment Director is accountable to the Chief Executive for the technical performance, asset management strategy and asset investment decisions. The role covers all technical performance aspects relating to works including lifecycle investment, funded improvements and third party projects. For lifecycle aspects under direct control the role ensures the effective planning, delivery, and optimisation of lifecycle investment, asset performance, and technical governance to meet contractual, financial, and handback requirements. Responsibilities: Leadership and Team Management Managing a team of 6 people Providing technical leadership and driving asset strategies to meet short term and longer term objectives, including handback Lead technical engagement with key stakeholders Work collaboratively with other teams who influence asset investment and delivery Technical Oversight and Engineering Governance Provide technical oversight and input into key decisions. Ensure designs meet lifecycle requirements and whole-life cost principles. Drive value engineering Establish and maintain structures, systems, and procedures to ensure interventions meet durability and technical requirements Oversee and challenge the quality of technical advice Programme Delivery and Performance Management Provide support to the Commercial and Asset Delivery Director for the programme management of all works Monitor and report on technical performance and works progress Monitor the delivery of value, including in innovations and new practices Strategy, Asset Management & Investment Planning Own and be accountable for the Asset Management Strategies and its delivery through 1-year, 5-year, and 30-year Asset Management Forward Plans and through end of year reporting via the Annual Asset Management Report Ensure the robustness of the AMFP for the Board. Set the strategic direction to deliver asset management objectives (asset performance, whole of life, handback and carbon related objectives) Manage and continuously improve lifecycle modelling and investment planning, linking to the financial model in collaboration with the Finance Director. Establish and maintain governance processes Ensure condition methodologies and Asset strategies are reviewed and update on a regular basis Lead and engage with the clients Handback team to ensure a collaborative and aligned approach to Project Road outcomes at concession expiry Handback. Take an active lead with key contributions in Handback Committee meetings. Promote and lead on innovation via a rigorous business case process Asset Management Systems, Data & Certification Own and oversee the ISO 55001 certified Asset Management System (AMS)and asset information provided Drive continuous improvement of AMS IT capability and data-driven decision-making including both the RMMS and Decision Support Tools. Contribute and provide support to other certified managements systems including IS(phone number removed), PAS 99 and PAS 2080 including end of year annual management system reviews. Monitor end-to-end asset management system performance and champion new leading-edge practices Risk, Safety and Compliance Own and manage all technical and works risks and opportunities ensuring effective mitigation strategies and clear accountabilities Develop timely solutions to emerging risks and incidents, particularly those impacting safety. Ensure all works comply with CDM Regulations and Road Safety Audit (RSA) requirements Co-develop and deliver the Health & Safety Strategy with the CEO to achieve network safety objectives Lead and promote a Zero Harm safety culture, including supporting Strategic Safety Forums, Deep Dive reviews and supply chain safety meetingsQualifications/Experience Essential Degree level educated in an engineering related discipline and ideally a Chartered Engineer. Extensive senior management experience in civil engineering working either in a contracting or a client organisation includes experience in PPP/PFI projects. Proven experience relevant to technical aspects of a brownfield project in the roads industry Clear communicator with proven experience managing interactions with senior stakeholders including board level experience Knowledge of PPP type contracts

Reporting to: Finance Director Start Date: Immediate Working Hours: Mon – Fri, 9am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Office Based SCOPE The Financial Controller is a senior-level responsible for overseeing financial operations, ensuring the accuracy and integrity of financial reporting, compliance with financial regulations, and the overall financial health of the company. The Financial Controller acts as a bridge between the finance department and executive management, providing insights and guidance on financial matters to support strategic decision-making. KEY RESPONSIBILITIES * Financial Reporting To ensure the timely and accurate preparation of financial statements. This includes managing the month-end and year-end closing processes, consolidating financial data, balance sheet reconciliation and ensuring compliance with accounting standards and regulations. The Financial Controller will also prepare reports for internal stakeholders and external entities, such as auditors and regulatory bodies. * Budgeting and Forecasting The Financial Controller plays a pivotal role in the budgeting and forecasting processes, working closely with department heads and the commercial team to develop budgets that align with the organisation’s strategic goals. The Financial Controller will also monitor performance, analyses variances, and provides forecasts to anticipate future financial trends and challenges. * Internal Controls and Compliance Ensuring robust internal controls, design and implement control systems to safeguard the organisation’s assets, prevent fraud, and ensure compliance with financial regulations such as GAAP or IFRS, undertake regular review of the process with the FD and provide guidance to the board on proposed changes. * Cash Flow Management Monitor cash flow, manage working capital requirements, and ensure that the company has sufficient liquidity to meet its obligations. Develop, alongside the commercial team, strategies to optimise cash flow and reduce financial risks. ESSENTIAL SKILLS * Analytical Skills Interpret complex financial data and provide actionable insights, identify trends, assess financial performance, and make recommendations to improve efficiency and profitability. Prepare accurate and timely financial reports including balance sheets, income statements, and cash flow statements. Analyse financial data to identify trends, variances, and areas for improvement, providing insights that support strategic decision making. * Leadership and Communication Act as the deputy to the FD, providing direct advice and guidance to the Directors/Managers and to the Board as required by the FD or other leadership, and as required external parties such as funders, investors, regulatory bodies and external auditors. Communicate financial performance, risks, and opportunities clearly and effectively, ensuring that stakeholders are informed and engaged. To mentor and develop team members, fostering a culture of continuous improvement and professional growth, ensuring that the team is equipped with the necessary skills and knowledge to perform effectively. * Technical Proficiency A deep understanding of accounting principles, financial software, and regulatory requirements, be proficient in using financial management systems and tools to streamline processes and enhance reporting accuracy. * Strategic Thinking Aligning financial management with the organisation’s long-term objectives, evaluating financial risks and opportunities, supporting strategic initiatives, and contributing to the development of business strategies. * Budgeting and Forecasting Ability to create detailed budgets and forecasts that can be cascaded through teams, working closely with commercial and operational teams to ensure that budgets meet the overall objectives of the business. Regularly review forecasts taking account of market and operational risks and advise senior management accordingly QUALIFICATIONS . * A bachelor’s or master’s degree in finance, accounting. * As a minimum we require one of the following accreditations (Fully Qualified or Part Qualified) * Chartered Accountant (CA): Recognised by the Institute of Chartered Accountants in England and Wales (ICAEW) * Chartered Management Accountant (CMA): Offered by the Chartered Institute of Management Accountants (CIMA) * Association of Chartered Certified Accountants (ACCA) TECHNICAL SKILLS Key technical skills include: * Financial Reporting: Proficiency in preparing and analysing financial statements, including balance sheets, income statements, and cash flow statements. Ability to explain and illustrate complex information in a manner that is clearly understood. * Budgeting and Forecasting: Ability to develop, manage, and analyse budgets and financial forecasts to guide strategic decision making. * Accounting Software: Expertise in using accounting software preferably construction focused such as 4PS/Business Central or Coins or as a minimum platform such as SAP, Oracle, MS Dynamics, or Sage for financial management and reporting. * Data Analysis: Strong analytical skills to interpret financial data, identify trends, and provide actionable insights. * Project Accounting: Proficiency in Job Costing ability to prepare reliable cost to complete data and align with income. Regulatory Knowledge * A comprehensive understanding of financial regulations and compliance This includes but is not limited to: * UK GAAP and IFRS: Knowledge of UK Generally Accepted Accounting Principles (GAAP) and International Financial Reporting Standards (IFRS) is essential for accurate financial reporting. * Tax Regulations: Familiarity with UK tax laws and regulations to ensure compliance and optimize tax strategies. * Audit Processes: Understanding of internal and external audit processes to ensure financial accuracy and integrity. Soft Skills * Leadership and Management: Ability to lead and manage finance teams, providing guidance and support to achieve organizational goals. * Communication: Strong verbal and written communication skills to convey financial information clearly to non-financial stakeholders. * Problem-Solving: Aptitude for identifying financial issues and developing effective solutions to address them. * Diligence: Meticulous attention to detail to ensure accuracy in financial reporting and compliance. EXPERIENCE Industry Experience: A minimum of 5 years’ experience in a contractor or engineering consultant, and full understanding of operational requirement in the construction industry including the specific risks which are present in the transaction cycle. People Responsibility: A history of managing and developing high performing teams fostering a collaborative and high-performance work environment

Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire £110,000 - £130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability and resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Key responsibilities Lead end-to-end IT service management (incident, problem, change, release, configuration) aligned to ITIL 4 Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog) Oversee IT service delivery, 24/7 support operations, and ITSM tooling Coordinate cyber incident response with internal security teams and external partners Manage third-party suppliers, SLAs, and commercial performance Define and deliver strategy across automation, observability, and AIOps Lead and develop a high-performing team while influencing senior stakeholdersKey requirements Proven experience in a Head of IT Service Management / Service Delivery leadership role Strong ITIL 4 expertise and major incident management experience Background in complex, fast-paced environments (ecommerce, retail, logistics or similar) Experience managing suppliers, budgets, and cost optimisation Strong stakeholder engagement skills, including C-suite interaction Data-driven approach with the ability to lead under pressureDesirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certificationsPackage and benefits Base salary £110,000 - £130,000 (DOE) Up to 30% discretionary bonus Up to 7% matched pension Private medical insurance Strong holiday allowance + option to buy more "Work from anywhere" flexibility Additional perks including discounts and wellbeing supportThis is a high-impact leadership role with real ownership of service performance across a critical, customer-facing operation. Apply now for a confidential discussion. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Service Management, Head of IT Service Delivery, IT Operations Director, Service Delivery Director, ITSM Lead, Major Incident Manager, ServiceNow, Jira Service Management, AIOps, ITIL 4. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy

Development Director - Estates & Regeneration Rate: £700 per day Duration: 6 Months (Initial) IR35: Inside (Umbrella required) Senior leadership role responsible for directing a large‑scale estates regeneration programme within a Higher Education environment. We are seeking an experienced Commercial / Development professional to provide strategic leadership across estates, facilities and capital development activities. The role will drive commercial value, oversee major contracts and support the long‑term regeneration and optimisation of a complex, multi‑site campus estate. Key Responsibilities Lead commercial strategy across estates and facilities, ensuring value, compliance and financial control Direct commercial aspects of major regeneration, capital and refurbishment projects Oversee procurement, tendering, contract negotiation and supplier management Manage large FM, construction, maintenance and infrastructure contracts Lead supplier performance, KPIs, SLAs and continuous improvement Provide senior‑level commercial advice to academic and executive stakeholders Essential Experience Senior commercial / development management experience within estates or the built environment Higher Education sector experience essential Proven track record on major estates development or regeneration projects Strong contract management, financial and negotiation skills Experience with FM services, estates operations and compliance Desirable RICS, CIPS, IWFM or equivalent NEC or JCT contracts Sustainability or estates strategy experience

Children's Residential Home & Supported Living (LD & Autism) Wembley, London|Full-Time| £45,000 + bonus | Structured increase to £55,000 following first placement (supported occupancy plan Reference: SFI-RM-01|Closing date: Monday 11 May 2026 Lead a brand new home. Shape it from the ground up. Make it Outstanding. We are opening a new children's residential home and supported living service, and we are looking for a Registered Manager to lead it. This is a rare opportunity to establish a service from the very beginning building the team, embedding the culture, and setting the standards that will shape the experience of every child who comes through the door. If you are an experienced Registered Manager, or a Deputy ready to step up, who genuinely cares about the lives of children with learning disabilities, autism and complex needs we would love to hear from you. About Us Striving For Independence Care Solutions (SFI) is a values-driven provider of care homes, supported living, and domiciliary care services across Brent, Harrow, and the surrounding areas. We are now expanding into children's residential and supported living provision for children and young people with learning disabilities, autism, and complex needs. Our focus is simple: to deliver high-quality, person-centred care that empowers children and young people to live safe, fulfilling, and meaningful lives. We specialise in supporting individuals transitioning from family homes, hospital settings, assessment and treatment units, and other specialist placements creating stable, nurturing community environments. The Opportunity As Registered Manager, you will: Establish and shape a brand new children's home and supported living service Lead and develop a high-performing, child-centred team Drive quality, compliance, and outcomes for children with complex needs Prepare for and lead Ofsted inspections, with the aim of achieving and maintaining Good or Outstanding ratings Work closely with senior leadership, with real influence over service development and growth This is a key leadership appointment with progression potential to Responsible Individual or Operations Manager as the service grows. What You'll Do Lead with vision and integrity Create a safe, nurturing, and therapeutic home culture Be a strong advocate for children and young people Empower your team to deliver child-centred, outcome-focused care Embed therapeutic approaches such as Positive Behaviour Support and trauma-informed care Own Ofsted compliance and readiness Register with and act as the Ofsted Registered Manager Ensure full compliance with the Children's Homes (England) Regulations 2015 and Quality Standards Lead and prepare for Ofsted inspections Drive continuous improvement to achieve and maintain Good or Outstanding ratings Champion safeguarding and care excellence Lead safeguarding practice and promote a strong safeguarding culture Oversee care planning, risk management, and reviews Ensure safe medication practices and accurate record keeping Build, develop, and retain your team Recruit, lead, and develop a high-performing staff team Conduct supervisions, appraisals, and performance management Support staff development including Level 3 and Level 5 pathways Build a positive, inclusive, and accountable team culture Operate the service effectively Manage rotas, ensure safe staffing levels, and oversee budgets Monitor KPIs, service quality, and outcomes Build strong relationships with Local Authorities, Commissioners, families, and professionals Participate in the on-call rota (shared across the leadership team) What You'll Bring Essential Experience as a Registered Manager or Deputy Manager in a children's residential setting Level 5 Diploma in Leadership and Management for Residential Childcare (or working towards) Strong, current knowledge of Ofsted regulations and Children's Homes legislation Proven leadership and team management experience Strong safeguarding knowledge and instinct Full UK driving licence Desirable Experience supporting children with learning disabilities, autism, and complex needs Track record of achieving or maintaining Good/Outstanding Ofsted ratings Knowledge of Positive Behaviour Support (PBS) and trauma-informed practice Experience of opening or developing a new service What We Offer Salary £45,000 £55,000 + bonus | Structured increase to £55,000 following first placement and supported occupancy plan Discretionary performance bonus linked to Ofsted outcomes, occupancy, staff retention, and service quality taking total package potential to circa £45,000+ Clear progression path to Responsible Individual or Operations Manager roles 28 days annual leave (including bank holidays) Ongoing training and funded qualifications Supportive senior leadership team and direct access to the Director Referral bonus scheme The genuine opportunity to build something meaningful from the ground up Our Values We are looking for someone who shares our commitment to: Quality and continuous improvement Compassion and child-centred care Dignity and respect Trust, teamwork, and accountability Safeguarding SFI is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to enhanced DBS checks and safer recruitment processes. Ready to Apply? Click "Apply" to submit your CV and a brief covering letter explaining your interest and what you would bring to this role. Please quote reference SFI-RM-01. Closing date: Monday 11 May 2026. We are reviewing applications on a rolling basis early applications are encouraged. Interviews will be held during the week commencing 18 May 2026. Join us in shaping high-quality children's services and making a lasting difference. TPBN1_UKTJ

Operations Director - Infrastructure & Recruitment Services Location: Mobile (UK-wide with regular travel) Seniority: Executive / Senior Leadership Package: up to £100,000+ OTE + car allowance/company vehicle The Opportunity We are looking for an experienced Operations Director to lead and grow a portfolio of recruitment and workforce solutions across the infrastructure sector. This is a senior leadership role with full accountability for operational delivery, business development, and financial performance across multiple contracts and regions. You will play a key role in driving revenue, improving service delivery, and developing high-performing teams, while contributing to wider business strategy and growth. The Role You will take ownership of a defined business stream, leading multiple teams and contracts, ensuring performance, growth, and service excellence across all areas. This includes: Driving business growth across existing and new sectors Leading multi-site, multi-client delivery Managing commercial performance, including revenue and EBITDA Developing and leading recruitment and operational teams Building strong relationships with key clients and stakeholders Ensuring compliance, quality, and workforce availability Experience Required We are specifically seeking candidates who can demonstrate: Senior leadership experience across multiple recruitment or workforce solutions contracts or business units (3-5), each typically generating £5m-£15m annual revenue A strong background in infrastructure recruitment, ideally within sectors such as rail, civil engineering, utilities, or transport Proven experience delivering services across multiple clients and geographical locations A track record of leading and developing multi-functional teams (3-5+ staff per team) across different sites Experience managing a large-scale workforce operation, typically deploying (Apply online only)+ workers per week Demonstrable success in combining business development, operational delivery, and client management at a senior level Strong commercial awareness with the ability to manage service delivery, compliance, and financial performance effectivelyDesirable: Management or recruitment-related qualifications Experience using CRM, ATS, and workforce planning systems About You You are a commercially driven leader with a strong operational background, capable of balancing growth, delivery, and team performance. You will be confident managing complexity, influencing stakeholders, and driving continuous improvement across a large-scale operation. Why Join Us? Senior leadership role with real impact on business performance Opportunity to shape and grow a significant business stream Work across major infrastructure projects and clients Be part of a company focused on growth, innovation, and delivery excellence Apply If you have the experience to lead large-scale recruitment operations and drive growth across complex, multi-site environments, we want to hear from you. We have a fair and comprehensive selection procedure. We regret that if you have not been contacted within five working days that your application for this position has been unsuccessful. However, please check your junk email folder to ensure that an email from us hasn't been blocked by your spam filter. We receive many CVs and are unable to enter into telephone conversations until we have completed our initial selection procedure. As an equal opportunities employer, MSSI is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join MSSI. MSSISupport Services is committed to making reasonable adjustments in order for all candidates who are successfully put through to the interview stage to be able to attend

Technical Manager - Head of Video Uxbridge / London Your perspective: Private Healthcare after 12 months of continuous service Employee supported volunteering Enhanced family leave provision Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Mentoring support and training initiatives Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview The Technical Manager will have a very strong technical background in the Audio Visual Industry with an expert level skill set and experience in Video; this position must be the subject matter expert for their discipline. Sitting within the Production function, the Technical Manager manages all aspects of that discipline as it pertains to event pre-planning, on-site management, equipment maintenance and post show activities. Must have the ability to operate/trouble-shoot high-end equipment and have familiarity with major brands of audio-visual systems and components in a large venue situation. The Technical Manager will be the key resource of information for the Production team; will interface with the warehouse leads helping to design systems; and be the project manager for large event systems. The Technical Manager is required to mentor and develop the technicians. Also where appropriate the Technical Manager will negotiate with supply chains and drive innovation with our product portfolio. On a project by project basis the Technical Manager will maximise profitability by using our own equipment and labour. The Technical Manager may or may not manage a team of Technical Specialists and will report to the Director, Project Management or General Manager, UAE as appropriate. Key Job Responsibilities Event Pre-planning Partner with the Senior Project Managers, Project Managers and end client to design, pre-plan and manage all aspects of their expertise or discipline. Drive Results • Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals. See the Bigger Picture, • Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies. On-site Management/Operation Delivers World Class Service ensuring their discipline meets or exceeds the clients needs by managing the production plan, budget, and Encore production/safety standards. Do the Right Thing • Set and properly test technical components. Operate designated equipment for the event, as needed. Provides leadership to their assigned crew, including internal and external team members. At all times, the Technical Manager is expected to abide with all health and safety requirements to company and international standards; to ensure that all team members and subcontractors adhere to the same; and to recommend areas of improvement to the HSE Manager. Post-show Management Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs. Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for clients future events. Customer Service Provides excellent service and strive to exceed the expectations and needs of internal and external customers. Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly. People Development (where they have direct reports) Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manage the HR activities including selection, performance management, and learning. Provide focused and continued coaching to develop the skills of team members. Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. Disclaimer: The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Qualifications BA/BS Degreed or equivalent experience 5+ years of live large venue audio visual 5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline 2+ years crew lead experience (not necessarily direct reports) Strong customer service skills Excellent organisation skills Advanced problem solving skills Strong written and oral communications skills Ability to travel up to 75% TPBN1_UKTJ

Finance Manager | Watford | Part-Time , 30 Hours per Week | FTE £50,000 (Pro Rata £37,490) Our client is a not-for-profit membership organisation dedicated to promoting professional excellence within the removals industry. They act as the recognised voice of the sector, supporting Members and their customers through high standards, essential services, and industry leadership. Their culture is collaborative, values-driven, and focused on delivering quality outcomes for all stakeholders. Whats In It For You Rewarded with involvement in a vibrant Association with a can-do culture Pension scheme 23 days holiday + Bank Holidays (pro rata) Holiday increases to 28 days + Bank Holidays after 5 fully completed years Office closes at 12 noon on the last working day before Christmas through to the first working day in the New Year Onsite parking Small office environment Investors in People Gold Standard Living Wage Foundation Approved Requirements Essential Fully qualified accountant (ACA, ACCA, CGMA/CIMA, CIPFA or equivalent) with at least two years post-qualification experience Experience in management accounts, year-end preparation, audit support, forecasting and budget processes Experience managing a small Finance Team (2 x part time, 27.5 hrs) Strong understanding of VAT, payroll and pension processes Excellent spoken and written communication skills Strong organisational skills, time management and attention to detail Conscientious and diligent Ability to multi-task Excellent accounts knowledge Ability to work on own initiative in a proactive manner Strategic thinker with the ability to see the bigger picture Desirable Degree-level education in a related subject or equivalent experience Experience of finance platforms such as Sage 50, Go Cardless, Opayo and Experian Management qualification Knowledge of Gift Aid Driving licence (preferable) The Role Responsibility for the financial management of the Association and its subsidiary companies (RBA, QSS, APG, MTC and Services when required)) Produce monthly management accounts, including profit and loss, balance sheet and cashflow reports with commentary and analysis Produce annual budgets in conjunction with budget holders and the Director General Manage cashflow forecasts, credit control and supplier payment schedules Ensure all supplier invoices and expenses are correctly processed, authorised and VAT accounted for Pay creditors on time whilst ensuring cash flow is not compromised Manage payroll and pension schemes and ensure statutory reports are filed in a timely manner Prepare year-end accounts and liaise with auditors throughout the audit process Manage external relationships with auditors, bankers and professional bodies Manage and review supplier and service contracts annually Support all aspects of the annual subscription process and invoicing throughout the year Support the Company Secretary with administration as required Provide financial reports and information to the Director General and Leadership Team as required Manage and develop the Finance Team, including monthly 1:1 meetings and annual appraisals Work collaboratively with the Leadership Team to deliver the Association's strategy Contribute to continuous improvement across operational areas Support other areas of the business as required due to the size of the organisation Flexibility to work additional hours as required due to the seniority of the role Whats next? Its easy! Click APPLY now! We cant wait to hear from you! Your data will be handled in line with GDPR TPBN1_UKTJ

The Technical and Asset Investment Director is accountable to the Chief Executive for the technical performance, asset management strategy and asset investment decisions. The role covers all technical performance aspects relating to works including lifecycle investment, funded improvements and third party projects. For lifecycle aspects under direct control the role ensures the effective planning, delivery, and optimisation of lifecycle investment, asset performance, and technical governance to meet contractual, financial, and handback requirements. Responsibilities: Leadership and Team Management Managing a team of 6 people Providing technical leadership and driving asset strategies to meet short term and longer term objectives, including handback Lead technical engagement with key stakeholders Work collaboratively with other teams who influence asset investment and delivery Technical Oversight and Engineering Governance Provide technical oversight and input into key decisions. Ensure designs meet lifecycle requirements and whole-life cost principles. Drive value engineering Establish and maintain structures, systems, and procedures to ensure interventions meet durability and technical requirements Oversee and challenge the quality of technical advice Programme Delivery and Performance Management Provide support to the Commercial and Asset Delivery Director for the programme management of all works Monitor and report on technical performance and works progress Monitor the delivery of value, including in innovations and new practices Strategy, Asset Management & Investment Planning Own and be accountable for the Asset Management Strategies and its delivery through 1-year, 5-year, and 30-year Asset Management Forward Plans and through end of year reporting via the Annual Asset Management Report Ensure the robustness of the AMFP for the Board. Set the strategic direction to deliver asset management objectives (asset performance, whole of life, handback and carbon related objectives) Manage and continuously improve lifecycle modelling and investment planning, linking to the financial model in collaboration with the Finance Director. Establish and maintain governance processes Ensure condition methodologies and Asset strategies are reviewed and update on a regular basis Lead and engage with the clients Handback team to ensure a collaborative and aligned approach to Project Road outcomes at concession expiry Handback. Take an active lead with key contributions in Handback Committee meetings. Promote and lead on innovation via a rigorous business case process Asset Management Systems, Data & Certification Own and oversee the ISO 55001 certified Asset Management System (AMS)and asset information provided Drive continuous improvement of AMS IT capability and data-driven decision-making including both the RMMS and Decision Support Tools. Contribute and provide support to other certified managements systems including IS(phone number removed), PAS 99 and PAS 2080 including end of year annual management system reviews. Monitor end-to-end asset management system performance and champion new leading-edge practices Risk, Safety and Compliance Own and manage all technical and works risks and opportunities ensuring effective mitigation strategies and clear accountabilities Develop timely solutions to emerging risks and incidents, particularly those impacting safety. Ensure all works comply with CDM Regulations and Road Safety Audit (RSA) requirements Co-develop and deliver the Health & Safety Strategy with the CEO to achieve network safety objectives Lead and promote a Zero Harm safety culture, including supporting Strategic Safety Forums, Deep Dive reviews and supply chain safety meetingsQualifications/Experience Essential Degree level educated in an engineering related discipline and ideally a Chartered Engineer. Extensive senior management experience in civil engineering working either in a contracting or a client organisation includes experience in PPP/PFI projects. Proven experience relevant to technical aspects of a brownfield project in the roads industry Clear communicator with proven experience managing interactions with senior stakeholders including board level experience Knowledge of PPP type contracts

UK QEHS Lead – Electrical & Mechanical Services Location: London with UK-wide travel Reward & Benefits Salary: £90,000 – £95,000 Car allowance: £5,000 Pension: 5% employee / 7% employer contribution Private healthcare: AXA for employee and partner Annual leave: 25 days All business travel expenses covered The Opportunity This is a senior leadership role for an experienced QEHS professional who wants to shape standards, influence culture and make a visible impact across a growing UK business. Reporting to the UK Regional Director, the UK QEHS Lead for Electrical & Mechanical Services will set the direction for Quality, Environmental, Health & Safety performance across all UK operations and group activities delivered in the UK. Based from the London office, you will work closely with leadership teams, project delivery teams and supply‑chain partners, with regular site and regional visits. With strong support from our Dublin Head Office, you will act as the QEHS figurehead for the UK, balancing strategic leadership with practical, value‑adding delivery. Why This Role Stands Out A high‑profile position with direct access to senior leadership Genuine autonomy to shape QEHS strategy and standards Exposure to complex, high‑value projects across sectors such as data centres, energy, industrial and life sciences Opportunity to build, mentor and lead a regional QEHS team A business that values continuous improvement, learning and professional development What You’ll Be Doing Leadership & Culture Be a visible role model, promoting a “right‑first‑time, incident‑free” culture Champion QEHS across the UK business, influencing at all levels Drive accountability and ownership for QEHS performance across teams and projects Strategy, Governance & Compliance Lead QEHS systems and requirements across UK operations Ensure compliance with ISO 45001, ISO 14001, ISO 9001 and relevant UK standards, certifications and accreditations Act as the UK point of contact for QEHS‑related tender and pre‑qualification activity Operational Excellence Oversee the implementation and monitoring of regional and group QEHS programmes Coordinate and support the UK QEHS team, working closely with Group QEHS functions Ensure supply‑chain partners meet QEHS requirements and expectations Support other group business units delivering or exploring UK opportunities Risk, Assurance & Incident Management Proactively identify and mitigate safety, environmental and quality risks Lead and support incident and dangerous occurrence investigations, ensuring root causes are addressed Prepare and present clear QEHS performance reports, highlighting trends and improvement opportunities Stakeholder, Client & Regulatory Engagement Build strong relationships with clients, customers and internal stakeholders Engage with regulatory authorities such as the HSE and Environment Agency when required Lead UK quality expectations in line with industry, client and business standards People Development & Improvement Identify, coordinate and manage QEHS training and development needs Coach and mentor teams to raise capability and consistency Sustain a culture of continuous improvement across the UK region About You You are a confident, credible QEHS leader who combines strategic thinking with practical delivery. You are comfortable influencing senior stakeholders and supporting project teams in fast‑paced environments. You will bring: Strong analytical and problem‑solving skills A structured, methodical and risk‑based mindset Excellent written and verbal communication skills The ability to translate stakeholder and regulatory requirements into effective processes Strong influencing skills across projects and business functions High visual awareness, spotting issues before they escalate Development & Support Relevant CPD opportunities are supported in line with business needs and company policy, ensuring you continue to grow professionally while delivering impact. If you've built your career in QEHS within an M&E environment and want to step into a regional leadership role, we'd like to hear from you. Apply now or reach out for a confidential discussion

We are partnering with a leading aviation services provider to appoint a Safety & Environmental Director with responsibility across the UK & Ireland. This is a senior leadership role focused on strengthening safety culture, enhancing compliance, and driving consistent standards across multiple operational sites. You will work closely with senior stakeholders to embed best practice, improve performance, and ensure a proactive, forward thinking approach to safety and environmental management. The role combines strategic oversight with regular on site engagement, requiring a leader who can influence at all levels while remaining close to frontline operations. Key Responsibilities • Lead and evolve the regional safety and environmental strategy, working in partnership with internal leadership, clients, and airport stakeholders, • Oversee the ongoing development and application of the Safety Management System (SMS), ensuring consistency and continuous improvement, • Act as a key advisor to operational leaders, supporting the effective delivery of safety, health, and training initiatives, • Drive proactive risk management activity, including assessments, behavioural safety programmes, and wider EHSS initiatives, • Coach and influence local management teams to embed strong safety behaviours and maintain high compliance standards across operations, • Carry out detailed site audits, identifying gaps and implementing improvement plans, • Take ownership of incident and aircraft damage investigations, ensuring thorough root cause analysis and sustainable corrective actions Experience & Skills • Demonstrated experience in a safety, environmental, or operational leadership role within a regulated environment, • Strong ability to influence stakeholders and drive change across multiple sites or business units, • Commercial awareness with the ability to balance safety, compliance, and operational performance, • Excellent analytical and problem solving capability, • Strong written communication skills, with experience producing clear technical and operational reports, • Advanced working knowledge of Microsoft Office, particularly Excel Desirable Background • Experience within aviation, ground handling, or similarly complex operational environments, • Understanding of UK & Ireland EHS regulatory frameworks, • Exposure to training systems or Learning Management Systems (LMS) Working Environment • This role blends office based activity with regular operational site visits. You will spend time in active airside environments, requiring a hands on approach and flexibility to travel across the region, including occasional out of hours requirements

The successful candidate will lead a continuous improvement agenda by overseeing vital initiatives designed to enhance customer experience and operational performance. A prominent housing association in Greater London seeks a Head of Business Improvement to drive efficiency and innovation. Essential

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