Continuous improvement director jobs in Newcastle Upon TyneCreate job alerts

Brilliant New - Commercial Billing Manager - Newcastle Global HQ (Hybrid 6 month FTC) Who: Tenth Revolution Group (same investment portfolio as Uber/Airbnb/Spotify!) What: Commercial Billing Manager (Contract Finance - Billing/Invoicing) Where: Newcastle, UK (Global Head Office) When: Immediate or ASAP April Start Ideal Why: strategic projects/automation/upskilling Tenth Revolution Group have a brilliant new opportunity to join our commercial Billing team on a 6 month fixed term initial contract as a strategic hands on Billing Manager. Responsible for the management and delivery of the Contractor timesheet management & Client billing operations function worldwide. You’ll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client/Contractor. This is a direct billing role, personally processing billing/invoicing leading from the front on best practise/process/stakeholder management & actively developing a small team (3-4 people) About Us Tenth Revolution Group are the global leaders in trusted technology talent. We find, train & deploy Cloud IT professionals and deliver top tier technology projects and services. The group has c.1000+ employees across 20+ offices worldwide and does business in circa 50 countries. You will be joining our global HQ in Newcastle, with some hybrid working available after initial induction. What You’ll Do As the Commercial Billing Manager, you add immediate impact owning day-to-day management and delivery of the Contractor timesheet management and Client billing operations function worldwide. You’ll drive operational performance, ensure service excellence, and lead the team to deliver a consistent, compliant, and high-quality experience for every Client and Contractor. This is a unique opportunity to upskill, influence and improve the Billing function & celebrate success! Key Responsibilities Team Leadership & Day-to-Day Management • Provide hands-on leadership for Contractor Billing team, driving performance to meet productivity & quality targets through workflow management/continuous coaching., • Oversee day-to-day operation including allocation of workload, SLA adherence, and prioritisation of invoicing tasks across global regions (UK, EUROPE, APAC and USA), • Monitor team productivity/output through daily dashboards, performance metrics, • Ensuring service standards and deadlines are consistently met weekly/monthly etc, • Lead daily or weekly operational stand-ups to review progress, resolve bottleneck, • Keep the team focused on delivery (collaborating with successful current staff too), • Final escalation point for invoicing issues, swift resolution/stakeholder confidence. Billing Operations Management • Supervise end-to-end client invoicing lifecycle (invoice generation/accuracy/on time), • Maintain direct oversight of all invoice workflows, actively reviewing req's/compliance docs, • Smooth client experience through clear communication, proactive follow-up,/ownership. Reporting & Compliance • Generate/review KPIs. Ensure all processes comply with company policies and standards., • Conduct regular audits of files and documentation to maintain full compliance readiness., • Partner with Commercial Finance team to resolve complex cases/minimize risk exposure. Stakeholder & Client Engagement • Primary contact for complex billing issues, resolving disputes with Clients by collaborating with Sales, Credit Control and Client services teams to align delivery with client requirements., • Build relationships/communicate clearly with Clients, providing updates and resolving issues quickly to enhance satisfaction. Continuous Improvement & Performance • Own Billing performance reporting tracking KPIs (turnaround times, accuracy and accruals), • Identify daily/weekly operational issues, process/system improvements, increase efficiency., • Champion best practice/contribute to the design rollout of automation or workflow tools. Why Join Us as a Commercial Billing Manager? • Take full ownership of a critical operational function (lead, coach, and empower the team), • Shape the Contractor & Client experience and improve processes at scale for a global leader in tech recruitment. Provide a best-in-class service and drive this through the operation. Why work for Tenth Revolution Group? • Performance based career plan to higher/leadership levels, • Performance based discretionary bonus*(*not guaranteed), • Holiday: 25-30 D.O Service + 1 paid Birthday + Charity day, • 10 days of 'Work From Anywhere' after passing probation, • ‘Family Matters’ (Maternity/Paternity/loss/fertility support), • Discounted travel (Corporate Pop Card: +1 years’ service), • Perkbox & NE1 discounts at local area retail/hospitality, • End of year/Xmas Company Closure (25th Dec-1st Jan), • EAP (Phone Counselling, Legal/Financial/HR/Health), • 4pm ‘Wellbeing Weekend’ early finish for all staff, • 3pm 'Summer Fridays' early finish in July/August, • Monthly socials (complimentary drinks/food), • Central Services awards/recognition bonus, • Salary sacrifice workplace pension, • Employee benefits platform, • Frequent team/TRG events, • Fantastic team culture Salary/Rate: Discretionary D.O.E (initial 6 month FT contract, discretionary perm conversion) TRG are an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates. All job applicants require full independent right to work in the UK as well as possessing fluent spoken/written English. For more information about a career within TRG Central Services, we recommend visiting: Contact: Sarah McKinnell, TA Manager for UKN & CS () Or, Justin Hughes - Senior Director Contract Operations () Applicants must hold full independent legal authorisation to live and work in the UK both now and in the future. We are not able to provide sponsorship. Tenth Revolution Group is an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity, and creating an inclusive environment for all both internally and externally with our clients and candidates.

Blair West are supporting Reeves Group, to find a Group Operations Director. Reeves Group is a client-centric financial advice firm specialising in pensions, investments, and retirement planning, operating through two established entities. Following a period of strong growth, the business is seeking to appoint a senior operational leader to work closely with the Managing Director, ensuring alignment between strategy and delivery while building a scalable, high-performing operational infrastructure. The opportunity: • Providing strategic and operational leadership across the group, ensuring alignment with business objectives and growth plans., • Working closely with the Managing Director and senior leadership team to translate strategy into effective operational delivery., • Leading and mentoring operational leaders, including the Head of Operations, to build a high-performing and accountable culture., • Driving operational excellence through the development of systems, controls, processes, and automation., • Overseeing the day-to-day operations of the business, ensuring consistent service delivery and performance across all functions., • Designing and embedding scalable operational structures to support continued business growth., • Establishing and monitoring KPIs and performance metrics to drive efficiency, quality, and continuous improvement., • Ensuring robust governance, risk management, and regulatory compliance across all operational activities. You’ll be the ideal candidate for this position if you have: • Proven experience in a senior operational leadership role within a service-led organisation., • Demonstrable track record of working with senior leadership teams to shape and deliver business strategy., • Strong experience leading and developing high-performing teams in a growing or evolving business., • The ability to design and implement operational processes, systems, and controls that support scale., • Strong understanding of governance, risk management, and regulatory environments., • Highly developed analytical skills, with the ability to interpret KPIs and drive data-led decision making. The benefits included with this opportunity: • Opportunity to play a pivotal role in shaping the operational future of a growing financial services group., • Direct exposure to senior leadership and involvement in strategic decision-making., • Ability to build and lead an operational function within a scaling, values-driven organisation., • Influence over systems, processes, and long-term business performance. Our commitment Blair West is an equal-opportunity employer. We embrace diversity and inclusion at every stage of the recruitment process. We are committed to fairness, equality, and ongoing diversity training for our team to give our candidates and clients a feeling of belonging during their experience with us. If you require reasonable adjustments at any stage during their experience with us, please speak to their consultant.

Chief Technology Officer (CTO) Newcastle Up to £110,000 + Benefits Our client is a leading multidisciplinary engineering firm, delivering innovative products and technical solutions utilised by customers across the globe. With a strong reputation for excellence, they combine advanced engineering expertise with a collaborative approach to solve complex industrial challenges. Reporting directly to the CEO, the Chief Technology Officer will provide strategic leadership and day-to-day management of the Engineering Department. You will be ultimately responsible for the delivery of high-quality technical solutions to customers, as well as providing technical services and support to internal functions. This is a pivotal role within the Senior Leadership Team, offering the opportunity to shape the company’s technical direction, drive innovation, and influence business-wide performance. Key Responsibilities • Lead and manage a multidisciplinary engineering department, including power electronics (hardware/software), electrical machine design, PCB and mechanical design teams., • Oversee the successful delivery of technical solutions, products, and services to customers worldwide., • Define and deliver product roadmap in collaboration with other members of the senior team., • Drive continuous improvement across engineering processes to enhance efficiency, effectiveness, and output quality., • Identify and implement product improvements, focusing on value enhancement, issue resolution, and cost reduction., • Collaborate with commercial and business development teams to define technical solutions, costing, and delivery resourcing to support sales conversion., • Support manufacturing in resolving product issues, including returned or defective products, and assist procurement with technical expertise where required., • Act as a key member of the Senior Management Team, contributing to overall business strategy and operational priorities., • Lead, mentor, and develop engineering managers and wider team members, fostering a culture of excellence, accountability, and collaboration. Key Requirements • Proven experience in a senior engineering leadership role (CTO, Engineering Director, or similar)., • Strong background in multidisciplinary engineering environments, ideally including power electronics and electrical systems., • Demonstrated ability to lead and scale high-performing technical teams., • Experience in product development, roadmap planning, and lifecycle management., • Commercial awareness with the ability to support business development and sales activities., • Strong leadership, communication, and stakeholder management skills., • Passion for innovation, continuous improvement, and operational excellence. What’s on Offer • Executive-level influence within a globally recognised engineering business., • Opportunity to shape technical strategy and drive innovation at scale., • Competitive salary, bonus, and benefits package., • A collaborative and forward-thinking leadership environment. If you are an experienced technology leader ready to take on a high-impact role within a globally respected engineering organisation, contact Andrew or Laurence at KO2 today.

Mental Health Clinical Lead –Mindplace clinics Location: Home and site based – travel to Bupa sites will be required Contract: Permanent, Full-time (37.5 hours) – Flexible options available Salary: Competitive salary (depending on experience) + excellent benefits Closing Date: Thursday, 7th May 2026 This advert may close ahead of the stated deadline should we receive an exceptionally high number of applications. About the Role Helping people live longer, healthier, happier lives and making a better world sits at the heart of everything we do at Bupa. As a purpose‑driven organisation without shareholders, we reinvest our profits directly into providing better, more accessible healthcare for the benefit of our customers, now and in the future. Bupa’s refreshed strategy reflects a clear ambition to take greater ownership of the end‑to‑end healthcare experience for our customers, while accelerating the delivery of care through digital innovation and advances in clinical practice. The clinical community plays a critical role in delivering this strategy. Bupa’s Mindplace service is a newly established and fast‑growing mental health offering, providing high‑quality, face‑to‑face mental healthcare in purpose‑designed locations across the UK. Mindplace responds directly to the increasing demand for accessible, safe and effective mental health services. The Mental Health Clinical Lead is a pivotal role within this growth journey. The post holder will have responsibility for the clinical development, delivery and oversight of mental health services and products across Bupa’s Mindplace centres nationwide. Working closely with clinical, operational and senior leadership colleagues, the Mental Health Clinical Lead will help shape the future direction of the service. They will ensure the highest standards of clinical practice and customer experience, stay abreast of evolving national guidance and best practice, and play a key role in supporting the safe, sustainable and high‑quality growth of Bupa’s face‑to‑face mental health services. Key Responsibilities Clinical Leadership & Strategy • Provide senior clinical leadership across Bupa Health Clinics’ Mental Health services, working closely with the Clinical Head of Mental Health and Medical Director., • Deliver high standards of clinical governance, quality improvement, education and service development., • Deputise for the Clinical Head of Mental Health when required., • Act as a trusted clinical voice, leading by example and fostering a positive culture aligned to Bupa values., • Translate strategic objectives into operational delivery for frontline clinical teams. Governance, Quality & Safety • Lead and contribute to clinical assurance, audit programmes, risk management and regulatory compliance., • Ensure robust clinical policies, procedures and performance monitoring are in place and consistently applied., • Oversee incident management, complaints investigation, safeguarding, and Datix usage, promoting a culture of learning and continuous improvement., • Chair and contribute to Mental Health clinical governance meetings as appropriate. People Leadership & Workforce Development • Provide clinical leadership and support to Mental Health clinicians, practitioners and the Lead Therapist team (dotted‑line management)., • Deliver clinical supervision, one‑to‑one leadership support, and pastoral guidance., • Develop sustainable CPD, education and career development pathways., • Support recruitment, workforce planning, engagement initiatives and Pulse survey action planning. Clinical Delivery • Undertake regular clinical sessions in line with business needs., • Support consistent, high‑quality service delivery across Bupa clinics and partner sites., • Ensure adequate senior clinical cover and processes for urgent clinical enquiries. Customer Experience • Oversee management of serious complaints and monitor customer feedback and experience trends., • Drive service improvements through data analysis, deep‑dives and targeted action plans., • Embed a culture of Connected Care and high customer service standards. Business & Commercial Support • Provide clinical input to product development, tenders, sales, marketing, media and communications activity., • Support development of clinical content such as webinars, talks and written materials., • Work collaboratively with internal teams to support business growth and innovation. Communication & Information Governance • Ensure effective, transparent communication between clinical teams and senior leadership., • Champion the use of technology and new communication approaches., • Maintain high standards of information governance, confidentiality and data protection. Working Environment • Chartered Clinical or Counselling Psychologist (Doctorate level, BPS‑accredited, HCPC registered), • Accredited CBT Psychotherapist (PG Diploma, BABCP‑accredited), • Accredited Counsellor/Psychotherapist (Level 4+ diploma, BACP‑accredited) Applicants must have substantial leadership experience in mental health services. Key Skills & Experience • Proven clinical leadership and relationship management experience, • Strong background in clinical governance, including quality standards, audit, risk management, incidents and complaints handling, • Excellent communication and interpersonal skills, with the ability to influence, motivate and negotiate effectively, • Credible and persuasive clinical authority with strong decision‑making capability, • Highly developed analytical, planning, prioritisation and organisational skills, • Confident team leader who works collaboratively and performs well in fast‑paced environments, • Agile and adaptable, with resilience during periods of growth and strategic change, • Commercially and operationally aware, able to balance clinical excellence with business needs, • Solution‑focused, proactive and driven, with strong personal and professional integrity, • IT proficient, with the ability to use data and digital tools to improve quality and performance, • Sound understanding of national clinical and regulatory guidance, with the ability to research and apply evidence‑based practice to improve outcomes What It’s Like to Work at Bupa We’re a purpose‑driven organisation with no shareholders. Meaning everything we do focuses on delivering better care for our customers and communities. Join a supportive, inclusive environment where you’ll help people live longer, healthier, happier lives. Benefits • 25 days’ holiday (increasing with service) + option to buy/sell, • 3 paid volunteering days, • Enhanced pension & life insurance, • Annual performance‑based bonus, • Bupa health insurance, • Discounted dental cover, • Digital GP access, • Emotional and family wellbeing support, • Financial wellbeing resources, • Support for carers Diversity and Inclusion We celebrate diversity and foster an inclusive environment where you can be your authentic self. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Ready to make a difference? Apply today and help us deliver exceptional mental health care across the UK.

Following a significant redesign, and a new model of care which will support all children and young people to thrive, Jersey CAMHS we are looking to recruit an additional consultant Child and Adolescent Psychiatrist to join our multi-disciplinary team. The successful applicant will join the three existing consultants. This is an exciting time to join CAMHS with the launch of the service redesign and significant investment into the service. There is opportunity for private practice and a chance to make a real difference to patient outcomes. The Government of Jersey is committed to safeguarding and promoting the welfare of vulnerable people (to include children) and requires all staff and volunteers to share this commitment. As this position will work with vulnerable people, the selection process will involve safeguarding measures and include an enhanced DBS check. For an informal discussion please contact Dr Catherine Keep (Consultant and Clinical Lead) on 01534 445030 or email or Dr Darren Bowring (Associate Director for Children's Mental Health and Wellbeing) on 01534 445030 or email or Richard Dyer (Head of Children's Mental Health and Wellbeing, CAMHS) on 01534 445048 or email . For a full job description please click here: ___ And as with many aspects of Island life, our Healthcare system is familiar enough for comfort but offers variances that mean our Consultants and patients have a different experience. A small Island community, we have one main hospital that acts as a hub with a small number of offsite facilities and the geography of our Island means there is a shorter commute for you. Find out more about relocating to Jersey ___ Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website here ___ From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. GMC Registration Applicants must have full current GMC registration, with a licence to practice and have attained specialist registration. The post holders will be expected to take on the full range of duties including the routine and emergency diagnosis and management of children and young people with significant mental health problems (up to the age of 18), the support of other team members and providing consultation and advice to other agencies. Successful applicants will be encouraged to develop a special interest and could take a clinical lead in one of the following areas: • Eating Disorders, • Assessment & Crisis Intervention, • Neurodevelopmental Disorders, • Transition The service has expanded and continues to develop its service delivery to meet the needs of the community. As a senior clinician you will have opportunity to shape the service and influence child mental health more widely on the island. The CAMHS clinics are based at Liberte House, St Helier which is in main central parish. The post-holder may also be required to see Children and Young People who have been admitted to Jersey General Hospital or Orchard Ward (mental health in-patient facility). In-patient Provision There is no designated inpatient provision on island but the team provide flexible intensive packages of care for children and young people with severe or complex mental health difficulties. The packages of care can be provided both for assessment and treatment working jointly with other services including Paediatrics, Adult Mental Health and Children’s Services (Social Care). Both the paediatric ward (Robin Ward) and acute adult mental health ward (Orchard Ward) are used for young people who require admission to hospital. Robin Ward will admit young people up to their 17th birthday. The postholder will be clinically responsible for young people admitted to Robin Ward and Orchard Ward under their care and will be expected to undertake reviews of these patients. All those under 16, and most under 18 admitted to Orchard Ward are cared for separately to the other in-patients if possible or are under continuous observation for safeguarding reasons. When necessary young people can be transferred to the UK for inpatient treatment. Person specification Essential Criteria Recognised Primary Medical Degree Full GMC Registration & License to Practice Registered on the GMC Specialist Register or CCT in Child and Adolescent Psychiatry (or within 6 months of this at the time of interview) or equivalent (which must be confirmed by GMC) Higher speciality training or equivalent experience Eligibility for Section 12 approval (Mental Health Law Approval) Desirable MRCPsych or equivalent Relevant higher degree, e.g. MD. PhD, MSc or other additional clinical qualifications Section 12 approval or equivalent Dual accreditation e.g. Forensic, Learning Disability Responsibilities and Expectations of the Postholders The post holder will be expected to: • Work with children and young people with acute mental health presentations including self-harm, suicidal ideation, low mood and psychotic symptoms and providing support to other members of the team in managing this group during periods of crisis., • Diagnose and manage common psychiatric disorders using both psychological and pharmacological therapies., • Work with young people with mental health problems who have a history of alcohol and substance misuse., • Provide consultation and liaison to other medical specialities, Education, Social Services and other agencies., • Develop and deliver training programmes for a variety of disciplines aimed at improving the level of expertise and the standard of care within the mental health services., • Participate and contribute to the psychiatry teaching programme., • Provide supervision for mental health and other professionals, and receive clinical supervision, • Liaise and work effectively with others who provide services to children and young people as appropriate., • Comply with Health and Care Jersey agreed policies and procedures., • Work with managers and professional colleagues to ensure the efficient running of the services and to share with consultant colleagues the medical contribution to the management of the service., • Participate in clinical governance activities and Quality Improvement including audit There is no requirement for Section 12(2) status and/or Approved Clinician status and/or DOL assessment. However the postholder will be required to attend training to become an Approved Practitioner under the Mental Health (Jersey) Law 2016. Population and CAMHS Caseload • The population of Jersey at the end of 2024 was estimated to be 104,540 with approximately 22,910 under the age of 19., • The current number of cases open to CAMHS is 1885 end of 2025., • The total number of new referrals received in 2025 was 906, • The current postholder’s (locum) caseload is approximately 90. Most of the cases on the caseload will have an allocated care co-ordinator but there may be some exceptions to this. Most new assessments are undertaken by other members of the MDT, but some will require initial medical assessment. There are no fixed requirements for new assessments and follow up appointments. On average there maybe 1-2 new assessments per week and 15-20 follow up appointments, depending on the complexity of the cases and other commitments. Annual leave, Study leave and Job Plan • Consultants are entitled to 30 days of annual leave increasing to 32 days after 7 years’ service (at Consultant level) plus bank holidays., • Study leave for the purpose of professional development should be applied for through the Clinical Lead and is approved by the Director of Medical Education. There is a generous study leave budget and there is an entitlement of 30 days every 3 years., • All consultants have a 10 PA contract for public work, which is non-negotiable. The final job plan will vary according to the successful appointees and be agreed by the Clinical Lead and Chief of Service and ratified by the Group Medical Director. The post holder’s job plan will be reviewed annually and will be appraised according to the current guidance. 1.5 - 2.5 supporting professional activities (SPAs) consisting of: • 1 SPA for clinical learning and preparation for appraisal (including audit, weekly teaching sessions, case presentations, mortality reviews etc), • 1 SPA for managerial activities, service development and quality improvement (subject to agreement), • 0.5 SPA for other SPA activities tba Some SPAs will be annualised rather than represented in the weekly timetable.

Quality Improvement and Regulation Managers support the Lead Quality Improvement and Regulation Managers, the Director of Nursing and Deputy Director of Regulation and Quality Improvement to achieve Barchester's business objectives in attaining regulatory compliance, and driving continuous quality i

Supply Chain Manager Newcastle Upon Tyne £55,000p/a About the Role Central Employment are currently recruiting on behalf of a growing SME within the Food & Drink Manufacturing industry for a Supply Chain Manager. Suitable candidates would be responsible for leading supply planning and procurement activities across the business, ensuring that raw materials and packaging are sourced, planned, and available to support production schedules. This role plays a critical part in balancing customer demand with supplier capability, managing supplier relationships, and driving cost‑effective procurement strategies to support business performance and growth. The Supply Chain Manager reports directly to the Managing Director. Responsibilities Supply Planning • Develop and maintain robust supply plans, with co‑ownership of the S&OP process, • Work closely with production and logistics teams to ensure material availability aligns with manufacturing requirements, • Liaise with logistics to monitor and optimise inventory levels, supporting effective working capital management, • Identify supply risks and develop contingency plans to mitigate potential production disruptions Procurement • Lead the sourcing and procurement of all raw materials and packaging required for production, • Build strong, collaborative relationships with key suppliers to support business growth and resilience, • Resolve supplier issues, shortages, and quality concerns quickly and effectively, • Secure competitive pricing through effective tendering, negotiation, and long‑term supply agreements, • Ensure all procurement activity complies with food safety, quality, and ethical sourcing standards, • Manage the approval of new suppliers in collaboration with the technical team, • Drive continuous cost improvement initiatives across the supply base Cross‑Functional Collaboration • Work closely with sales, logistics, and production teams to ensure supply plans are executed on time and in full, • Partner with NPD and technical teams to support new product launches and onboarding of new suppliers, • Ensure compliance with all relevant regulatory, food safety, and site‑specific requirements Qualifications Key Attributes • Strong supply planning and demand management capability, • Commercial acumen with proven contract negotiation and cost management skills, • Excellent analytical ability, with confidence using supply planning tools and systems, • Strong leadership and communication skills, able to operate effectively cross‑functionally, • Highly organised approach, with the ability to prioritise and respond quickly in a fast‑moving environment, • Sound understanding of supply chain risk management and contingency planning, • A proactive problem‑solving mindset, able to act decisively when operational issues arise Additional • A strong progression plan will be in place for suitable candidates, • Must be able to work 5 days a week on site If you feel this role could be for you, we'd like to hear from you!

Job Description\n\nQuantity Surveyor (Construction)\n\nRole Overview\n\nThe Quantity Surveyor is responsible for the commercial management of construction projects for external clients.\n\nYou will report directly to the Commercial Director.\n\nCore Values\n\nThe organisation places strong emphasis on recruiting individuals who align with its core values:\n\nIntegrity\nActing with honesty and strong ethical standards while fostering positive working relationships.\n\nRespect & Accountability\nTrusting colleagues’ abilities, taking responsibility for actions, and contributing to team success.\n\nPride & Passion\nDemonstrating commitment and valuing individual contributions.\n\nQuality\nDelivering services in line with quality, environmental, and safety standards, and best practice.\n\nInnovation\nEmbracing new methods of working to drive efficiency and continuous improvement.\n\nKey Responsibilities\n\nUnderstand and promote Health & Safety procedures across projects and supply chains\n\nEnsure compliance with company policies and procedures\n\nWork in accordance with commercial tracking processes\n\nManage and delegate tasks to junior team members as required\n\nCommercial & Project Duties:\n\nPrepare programme-based cost-to-complete forecasts and project budgets\n\nAdvise on procurement strategy\n\nPrepare subcontract documentation, including bills of quantities\n\nReview contract conditions and report risks or recommendations\n\nProcure subcontractors\n\nPrepare and analyse tender costings\n\nManage costs across a variety of projects\n\nUndertake cost-value analysis and reporting\n\nPerform risk and value management and cost control\n\nIdentify, analyse, and respond to commercial risks\n\nProduce detailed progress and financial reports\n\nPrice and agree variations with clients\n\nValue works in progress and agree final accounts\n\nProvide commercial advice to site teams\n\nMaintain awareness of current building contracts\n\nSupport senior management with contractual claims\n\nNote: Duties may be adjusted in line with business and project requirements.\n\nContinuous Improvement\n\nYou will contribute to business performance and development by:\n\nIdentifying issues and proposing effective solutions\n\nFollowing and improving quality and safety procedures\n\nPromoting teamwork across internal and external teams\n\nParticipating in training and professional development\n\nSupporting continuous improvement initiatives\n\nGeneral Requirements\n\nMaintain strict confidentiality at all times\n\nWork safely in accordance with health and safety regulations\n\nCommunicate clearly and professionally (written and verbal)\n\nMaintain a professional appearance\n\nDemonstrate initiative and work with minimal supervision\n\nEffectively prioritise workload and meet deadlines\n\nMaintain accuracy and attention to detail\n\nDemonstrate a proactive, flexible, and conscientious approach\n\nUnderstand organisational structure, values, and procedures after induction\n\nReport any visits from external regulatory bodies to management\n\nPerson Specification\n\nQualifications\n\nEssential:\n\nDegree in a construction-related discipline or equivalent\n\nExperience & Skills\n\nEssential:\n\n2+ years’ Quantity Surveying experience (post-graduate), or 5+ years without formal qualifications\n\nExperience in sectors such as commercial, retail, heritage, or education\n\nExperience acting as a commercial lead on multiple projects\n\nStrong attention to detail and accuracy\n\nAbility to work effectively with stakeholders at all levels\n\nWillingness to take responsibility for assigned tasks\n\nStrong analytical and technical data interpretation skills\n\nAbility to manage workloads and meet performance targets\n\nExcellent communication and interpersonal skills\n\nWell-organised, flexible, and proactive approach\n\nNegotiation skills\n\nIT proficiency (Word, Excel, PowerPoint)\n\nDesirable:\n\nExperience in housing construction\n\nKnowledge & Additional Requirements\n\nGood knowledge of construction contract law\n\nUnderstanding of financial controls and regulatory requirements\n\nAbility to advise on financial aspects of construction projects\n\nWorking knowledge of various construction contract types\n\nHigh level of self-motivation and commitment to professional development\n\nAdditional Requirements:\n\nFull UK driving licence and access to a vehicle\n\nWillingness to travel regionally and nationally\n\nAbility to visit construction sites, including climbing ladders and scaffolding where required

Health And Safety Manager) - Position Overview \n\nOur client, a well - established construction company based in Dunston area is looking to recruit an experienced Health and Safety Manager\n\nAs a Health & Safety Manager, you will lead the delivery of a proactive, business-focused health and safety strategy across the organisation. You will ensure full compliance with all relevant legislation while fostering a culture where safety, wellbeing, and operational excellence go hand in hand.\n\nReporting to the Quality and Systems Director, you will act as a trusted advisor to senior leadership, driving continuous improvement, managing risk effectively, and embedding best practice across all areas of the business.\n\n(Health And Safety Manager) - Position Remuneration \n\nSalary: £50,000 - £55,000 (dependent on experience)\nMonday to Friday 08:00 - 17:00\n25 days leave (in addition to public holidays), plus an additional birthday bonus\nCompany events\nCompany pension\nCycle to work scheme\nFree parking\nOn-site parking\nPrivate medical insurance \n\nKey Responsibilities\n\nLead the day-to-day management of Health & Safety across all operations, including risk assessments, method statements, site inspections, new site set-up (H&S files), and thorough accident investigations to identify root causes and implement robust corrective actions.\nOwn and continuously develop all Health & Safety policies and procedures, ensuring the business remains fully compliant and ahead of legislative changes.\nTake strategic responsibility for HSEQ performance, driving standards, developing practical guidance, and implementing initiatives that enhance operational efficiency and risk control.\nProduce clear, concise and impactful reports, procedures and guidance documentation to support informed decision-making at all levels.\nPartner with operational and management teams to proactively identify risks, address areas of concern, and embed a culture of continuous improvement.\nProvide expert, pragmatic advice to employees and contractors on Safety, Health, Environmental and Quality matters.\nSupport compliance with relevant legislation, client standards and contractual obligations, ensuring best practice is consistently applied.\nContribute to the development, review and performance monitoring of the HSEQ Plan, including objectives, KPIs and measurable targets.\nChampion positive leadership in safety, promoting accountability and driving a culture of shared ownership throughout the organisation.\nMaintain and manage key industry accreditations (e.g. CHAS, Constructionline, Safe Contractor ), ensuring ongoing compliance and successful renewals.\nAct as the primary point of contact for regulatory bodies, including the HSE and Environmental Agency.\nDevelop and deliver engaging health & safety campaigns and communications, including a monthly H&S bulletin.\nDesign and deliver internal training sessions to strengthen awareness, competence and compliance across the business \n\nPerson Specification - Health & Safety Manager Qualifications Essential \n\nNEBOSH qualification \n\nExperience & Skills Essential \n\nSignificant HSEQ experience within a construction environment\nProven experience operating across multiple sites\nExcellent written and verbal communication skills\nStrong stakeholder engagement skills with the ability to influence at all levels\nIn-depth knowledge of accredited management systems and ongoing compliance requirements\nSelf-motivated with the ability to work independently and drive initiatives forward \n\nTechnical & Safety Competencies Essential \n\nValid CSCS Card\nIOSH certification\nSMSTS\nFirst Aid at Work\nTemporary Works Co-ordinator\nSafe Working at Height\nLifting Operations Appointed Person\nBREEAM Training\nTrain the Trainer - Risk Assessment\nTrain the Trainer - Asbestos Awareness\nTrain the Trainer - Manual Handling\nTrain the Trainer - Abrasive Wheels Knowledge & Other Requirements Essential\nStrong understanding of current Health, Safety, Environmental and Quality legislation\nCommitment to maintaining the highest professional and ethical standards\nAbility to manage confidential information appropriately\nFlexible, proactive and solutions-focused approach \n\nStreamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application

Job Title: Health & Safety Manager\n\nOverview\n\nAs Health & Safety Manager, you will lead the delivery of a proactive, business-focused health and safety strategy across the organisation. You will ensure full compliance with all relevant legislation while fostering a culture where safety, wellbeing, and operational excellence go hand in hand.\n\nReporting to the Quality and Systems Director, you will act as a trusted advisor to senior leadership—driving continuous improvement, managing risk effectively, and embedding best practice across all areas of the business.\n\nCore Values\n\nThe organisation places strong importance on recruiting the right person for the right role. Core values shape the culture and expected behaviours:\n\nIntegrity\nActing with honesty and strong ethical standards while building positive working relationships.\n\nRespect & Accountability\nTrusting in each other’s abilities, taking responsibility for actions, and contributing to team success.\n\nPride & Passion\nValuing individual contributions and demonstrating commitment to excellence.\n\nQuality\nDelivering services in line with established management systems and best practice.\n\nInnovation\nEmbracing new ways of working to drive efficiency and continuous improvement.\n\nKey Responsibilities\n\nLead day-to-day Health & Safety management across operations, including:\n\nRisk assessments and method statements\n\nSite inspections\n\nNew site setup (H&S files)\n\nAccident investigations and corrective actions\n\nDevelop and maintain Health & Safety policies and procedures, ensuring compliance with legislation.\n\nTake strategic responsibility for HSEQ performance, driving standards and improving risk control.\n\nProduce clear reports, procedures, and guidance to support decision-making.\n\nCollaborate with operational teams to identify risks and embed continuous improvement.\n\nProvide expert advice on Safety, Health, Environmental, and Quality matters.\n\nEnsure compliance with legislation, client standards, and contractual obligations.\n\nSupport development and monitoring of HSEQ plans, including KPIs and targets.\n\nPromote a strong safety culture and shared accountability across the organisation.\n\nManage industry accreditations and ensure ongoing compliance.\n\nAct as the main contact for regulatory bodies.\n\nDevelop and deliver health & safety communications and campaigns.\n\nDesign and deliver internal training to improve awareness and compliance.\n\nContinuous Improvement & Professional Standards\n\nDrive continuous improvement initiatives across the business.\n\nSupport development of internal systems and procedures.\n\nPromote collaboration and high professional standards.\n\nMaintain a strong client-focused approach to service delivery.\n\nProfessional Expectations\n\nMaintain confidentiality and comply with all policies and safety standards.\n\nDemonstrate strong communication and interpersonal skills.\n\nBuild positive relationships with colleagues and stakeholders.\n\nShow initiative, sound judgement, and effective prioritisation.\n\nDeliver high-quality work with minimal supervision.\n\nUnderstand organisational structure, values, and management systems.\n\nReport any regulatory visits to line management promptly.\n\nNote: Responsibilities may evolve in line with business needs.\n\nPerson Specification\n\nQualifications\n\nEssential:\n\nNEBOSH qualification\n\nDesirable:\n\nAdditional relevant professional certifications\n\nExperience & Skills\n\nEssential:\n\nSignificant HSEQ experience within a construction environment\n\nExperience working across multiple sites\n\nStrong written and verbal communication skills\n\nAbility to engage and influence stakeholders at all levels\n\nKnowledge of accredited management systems and compliance requirements\n\nSelf-motivated with the ability to work independently\n\nDesirable:\n\nBroader construction industry experience\n\nTechnical & Safety Competencies\n\nEssential:\n\nValid CSCS Card\n\nIOSH certification\n\nSMSTS\n\nFirst Aid at Work\n\nTemporary Works Co-ordinator\n\nSafe Working at Height\n\nLifting Operations Appointed Person\n\nBREEAM Training\n\nTrain the Trainer (Risk Assessment, Asbestos Awareness, Manual Handling, Abrasive Wheels)\n\nKnowledge & Other Requirements\n\nEssential:\n\nStrong understanding of Health, Safety, Environmental, and Quality legislation\n\nCommitment to high professional and ethical standards\n\nAbility to handle confidential information appropriately\n\nFlexible, proactive, and solutions-focused approach

Managing Director, Construction\n\nJob Description\n\nThe Role\n\nAs Managing Director, Construction, you will be responsible for overseeing the management of services and operational processes within the construction function. You will ensure best practices are implemented to maximise efficiency and create an optimal working environment for employees and project delivery.\n\nCore Values\n\nThe organisation places strong emphasis on recruiting individuals aligned with its core values, which shape culture and expected behaviours:\n\nIntegrity\nOperate with honesty and strong ethical standards, fostering positive and mutually beneficial working relationships.\n\nRespect & Accountability\nTrust in colleagues’ abilities, take responsibility for individual actions, and contribute to overall team success.\n\nPride & Passion\nDemonstrate commitment and take pride in contributing positively to organisational success.\n\nQuality\nDeliver services in line with established quality, environmental, and safety management systems and best practices.\n\nInnovation\nPromote new ways of working that drive efficiency and continuous improvement.\n\nKey Responsibilities\n\nThe following duties are indicative and may evolve based on business needs:\n\n * Deliver all projects within or below budget targets.\n\n * Ensure projects are completed on or ahead of programme timelines.\n\n * Maintain required quality standards across all projects.\n\n * Ensure all activities are delivered safely and in compliance with regulations.\n\n * Provide leadership and line management to senior operational and commercial teams.\n\n * Achieve high levels of client satisfaction across all project outcomes.\n\n * Promote collaboration, coordination, and efficiency across business units and stakeholders.\n\n * Ensure sites are safe, well-managed, and conducive to efficient working for all parties.\n\n * Develop and maintain a reliable and collaborative supply chain.\n\n * Work closely with design, operational, and leadership teams to ensure smooth project delivery.\n\n * Support the embedding of organisational culture and values in collaboration with HR.\n\nContinuous Improvement\n\nContribute to the ongoing success and development of the business by maintaining high professional standards and enhancing service delivery:\n\n * Identify operational challenges and implement effective solutions.\n\n * Ensure compliance with quality, environmental, and safety procedures, while recommending improvements.\n\n * Foster teamwork across internal teams and external partners.\n\n * Maintain a strong understanding of internal processes and ensure adherence.\n\n * Participate in training and development initiatives to improve skills and safe working practices.\n\nGeneral Requirements\n\n * Maintain strict confidentiality regarding business operations and client information.\n\n * Work in accordance with all relevant health, safety, and environmental regulations and training.\n\n * Demonstrate strong interpersonal and communication skills, both written and verbal.\n\n * Maintain a professional appearance and conduct at all times.\n\n * Work proactively with minimal supervision, effectively prioritising tasks and meeting deadlines.\n\n * Show attention to detail, flexibility, and a conscientious approach to work.\n\n * Develop a clear understanding of organisational structure, values, and procedures.\n\n * Report any external regulatory visits or inspections to senior leadership promptly

Job Description\n\nQuantity Surveyor (Construction)\n\nRole Overview\n\nThe Quantity Surveyor is responsible for the commercial management of construction projects for external clients.\n\nYou will report directly to the Commercial Director.\n\nCore Values\n\nThe organisation places strong emphasis on recruiting individuals who align with its core values:\n\nIntegrity\nActing with honesty and strong ethical standards while fostering positive working relationships.\n\nRespect & Accountability\nTrusting colleagues’ abilities, taking responsibility for actions, and contributing to team success.\n\nPride & Passion\nDemonstrating commitment and valuing individual contributions.\n\nQuality\nDelivering services in line with quality, environmental, and safety standards, and best practice.\n\nInnovation\nEmbracing new methods of working to drive efficiency and continuous improvement.\n\nKey Responsibilities\n\nUnderstand and promote Health & Safety procedures across projects and supply chains\n\nEnsure compliance with company policies and procedures\n\nWork in accordance with commercial tracking processes\n\nManage and delegate tasks to junior team members as required\n\nCommercial & Project Duties:\n\nPrepare programme-based cost-to-complete forecasts and project budgets\n\nAdvise on procurement strategy\n\nPrepare subcontract documentation, including bills of quantities\n\nReview contract conditions and report risks or recommendations\n\nProcure subcontractors\n\nPrepare and analyse tender costings\n\nManage costs across a variety of projects\n\nUndertake cost-value analysis and reporting\n\nPerform risk and value management and cost control\n\nIdentify, analyse, and respond to commercial risks\n\nProduce detailed progress and financial reports\n\nPrice and agree variations with clients\n\nValue works in progress and agree final accounts\n\nProvide commercial advice to site teams\n\nMaintain awareness of current building contracts\n\nSupport senior management with contractual claims\n\nNote: Duties may be adjusted in line with business and project requirements.\n\nContinuous Improvement\n\nYou will contribute to business performance and development by:\n\nIdentifying issues and proposing effective solutions\n\nFollowing and improving quality and safety procedures\n\nPromoting teamwork across internal and external teams\n\nParticipating in training and professional development\n\nSupporting continuous improvement initiatives\n\nGeneral Requirements\n\nMaintain strict confidentiality at all times\n\nWork safely in accordance with health and safety regulations\n\nCommunicate clearly and professionally (written and verbal)\n\nMaintain a professional appearance\n\nDemonstrate initiative and work with minimal supervision\n\nEffectively prioritise workload and meet deadlines\n\nMaintain accuracy and attention to detail\n\nDemonstrate a proactive, flexible, and conscientious approach\n\nUnderstand organisational structure, values, and procedures after induction\n\nReport any visits from external regulatory bodies to management\n\nPerson Specification\n\nQualifications\n\nEssential:\n\nDegree in a construction-related discipline or equivalent\n\nExperience & Skills\n\nEssential:\n\n2+ years’ Quantity Surveying experience (post-graduate), or 5+ years without formal qualifications\n\nExperience in sectors such as commercial, retail, heritage, or education\n\nExperience acting as a commercial lead on multiple projects\n\nStrong attention to detail and accuracy\n\nAbility to work effectively with stakeholders at all levels\n\nWillingness to take responsibility for assigned tasks\n\nStrong analytical and technical data interpretation skills\n\nAbility to manage workloads and meet performance targets\n\nExcellent communication and interpersonal skills\n\nWell-organised, flexible, and proactive approach\n\nNegotiation skills\n\nIT proficiency (Word, Excel, PowerPoint)\n\nDesirable:\n\nExperience in housing construction\n\nKnowledge & Additional Requirements\n\nGood knowledge of construction contract law\n\nUnderstanding of financial controls and regulatory requirements\n\nAbility to advise on financial aspects of construction projects\n\nWorking knowledge of various construction contract types\n\nHigh level of self-motivation and commitment to professional development\n\nAdditional Requirements:\n\nFull UK driving licence and access to a vehicle\n\nWillingness to travel regionally and nationally\n\nAbility to visit construction sites, including climbing ladders and scaffolding where required

Job Title: Health & Safety Manager\n\nOverview\n\nAs Health & Safety Manager, you will lead the delivery of a proactive, business-focused health and safety strategy across the organisation. You will ensure full compliance with all relevant legislation while fostering a culture where safety, wellbeing, and operational excellence go hand in hand.\n\nReporting to the Quality and Systems Director, you will act as a trusted advisor to senior leadership—driving continuous improvement, managing risk effectively, and embedding best practice across all areas of the business.\n\nCore Values\n\nThe organisation places strong importance on recruiting the right person for the right role. Core values shape the culture and expected behaviours:\n\nIntegrity\nActing with honesty and strong ethical standards while building positive working relationships.\n\nRespect & Accountability\nTrusting in each other’s abilities, taking responsibility for actions, and contributing to team success.\n\nPride & Passion\nValuing individual contributions and demonstrating commitment to excellence.\n\nQuality\nDelivering services in line with established management systems and best practice.\n\nInnovation\nEmbracing new ways of working to drive efficiency and continuous improvement.\n\nKey Responsibilities\n\nLead day-to-day Health & Safety management across operations, including:\n\nRisk assessments and method statements\n\nSite inspections\n\nNew site setup (H&S files)\n\nAccident investigations and corrective actions\n\nDevelop and maintain Health & Safety policies and procedures, ensuring compliance with legislation.\n\nTake strategic responsibility for HSEQ performance, driving standards and improving risk control.\n\nProduce clear reports, procedures, and guidance to support decision-making.\n\nCollaborate with operational teams to identify risks and embed continuous improvement.\n\nProvide expert advice on Safety, Health, Environmental, and Quality matters.\n\nEnsure compliance with legislation, client standards, and contractual obligations.\n\nSupport development and monitoring of HSEQ plans, including KPIs and targets.\n\nPromote a strong safety culture and shared accountability across the organisation.\n\nManage industry accreditations and ensure ongoing compliance.\n\nAct as the main contact for regulatory bodies.\n\nDevelop and deliver health & safety communications and campaigns.\n\nDesign and deliver internal training to improve awareness and compliance.\n\nContinuous Improvement & Professional Standards\n\nDrive continuous improvement initiatives across the business.\n\nSupport development of internal systems and procedures.\n\nPromote collaboration and high professional standards.\n\nMaintain a strong client-focused approach to service delivery.\n\nProfessional Expectations\n\nMaintain confidentiality and comply with all policies and safety standards.\n\nDemonstrate strong communication and interpersonal skills.\n\nBuild positive relationships with colleagues and stakeholders.\n\nShow initiative, sound judgement, and effective prioritisation.\n\nDeliver high-quality work with minimal supervision.\n\nUnderstand organisational structure, values, and management systems.\n\nReport any regulatory visits to line management promptly.\n\nNote: Responsibilities may evolve in line with business needs.\n\nPerson Specification\n\nQualifications\n\nEssential:\n\nNEBOSH qualification\n\nDesirable:\n\nAdditional relevant professional certifications\n\nExperience & Skills\n\nEssential:\n\nSignificant HSEQ experience within a construction environment\n\nExperience working across multiple sites\n\nStrong written and verbal communication skills\n\nAbility to engage and influence stakeholders at all levels\n\nKnowledge of accredited management systems and compliance requirements\n\nSelf-motivated with the ability to work independently\n\nDesirable:\n\nBroader construction industry experience\n\nTechnical & Safety Competencies\n\nEssential:\n\nValid CSCS Card\n\nIOSH certification\n\nSMSTS\n\nFirst Aid at Work\n\nTemporary Works Co-ordinator\n\nSafe Working at Height\n\nLifting Operations Appointed Person\n\nBREEAM Training\n\nTrain the Trainer (Risk Assessment, Asbestos Awareness, Manual Handling, Abrasive Wheels)\n\nKnowledge & Other Requirements\n\nEssential:\n\nStrong understanding of Health, Safety, Environmental, and Quality legislation\n\nCommitment to high professional and ethical standards\n\nAbility to handle confidential information appropriately\n\nFlexible, proactive, and solutions-focused approach

Location: Remote (UK-based) with occasional travel Reports to: UK Commercial Director Regulated by: Care Quality Commission (CQC) Salary: £60-70k base dependant on experience + £10k bonus We’re hiring a Practice Manager / Registered Manager to lead operations for a fast-growing, specialist telehealth clinic in the medical cannabis space. This is a pivotal role sitting at the intersection of operations, compliance, and patient experience - ensuring safe, compliant prescribing of Schedule 2 controlled drugs while delivering a seamless, high-quality patient journey. The opportunity You’ll take ownership of the clinic’s non-clinical operations end-to-end, acting as the CQC Registered Manager and ensuring the service is safe, scalable, and audit-ready. Working closely with clinical, commercial, and pharmacy partners, you’ll play a key role in shaping how care is delivered in a highly regulated, evolving sector. What you’ll be responsible for • Act as CQC Registered Manager, ensuring compliance across all regulatory standards, • Oversee day-to-day operations (patient services, bookings, scheduling, workflows), • Lead and develop a high-performing patient support team, • Design and optimise the end-to-end patient journey (enquiry > consultation > prescription > repeat), • Own non-clinical governance, risk, safeguarding, and audit readiness, • Coordinate across clinicians, MDT processes, and pharmacy partners to ensure smooth delivery, • Monitor and improve operational performance (conversion rates, turnaround times, CSAT/NPS, repeat prescriptions), • Identify opportunities for process improvement, automation, and scalability across systems and workflows What success looks like (6–12 months) • A fully compliant, inspection-ready prescribing pathway, • Reduced time from consultation to prescription, • Improved conversion, retention, and patient satisfaction, • A confident, well-trained patient services team, • Strong, reliable pharmacy and supply chain relationships What you’ll bring • Experience as a CQC Registered Manager (or eligibility to register), • Strong understanding of UK healthcare regulation and controlled drug governance, • Experience leading patient services or operational teams within healthcare, • Background in telehealth, digital health, or private healthcare environments, • Proven ability to manage and optimise complex, multi-step patient pathways, • A data-led mindset with a focus on performance, efficiency, and continuous improvement Nice to have • Experience in medical cannabis or other controlled drug settings (e.g. pain, psychiatry, addiction), • Familiarity with MDT models, prescribing workflows, and pharmacy coordination, • Experience supporting or scaling a high-growth, regulated healthcare business If you're ready to make a real impact, we'd love to hear from you!

Assistant Director of Community Services - Charitable Provider Location: Hybrid (UK) – with regular national travel to all locations Salary: Up to £75,000 per annum plus benefits package About the Opportunity Compass Associates are proud to be partnering with Royal Star & Garter to recruit an Assistant Director of Community Services at a pivotal time in the charity’s development. This role sits at the heart of the organisation’s five-year strategy, supporting the transformation of community-based services into a scalable, evidence-led, national model of support for the UK’s Armed Forces community. The postholder will lead the design, development and delivery of innovative community programmes that expand reach, improve outcomes, and ensure services remain responsive, impactful and sustainable. The Role The Assistant Director of Community Services will lead the national Community Services programme, ensuring the development and delivery of innovative, high-quality and scalable services for veterans and their partners across the UK. Working closely with the Director of Care & Wellbeing, the postholder will shape and implement community-based models of care and support, driving both expansion and continuous improvement across a diverse portfolio of services. Key Responsibilities • Lead the development and delivery of the community services strategy, • Design and implement multi-option service models, enabling scalable, evidence-led provision, • Develop innovation pathways from design through to pilot, evaluation and scale, • Benchmark services and ensure continuous improvement aligned with veteran needs, • Provide visible, values-based leadership across all community services, • Lead and develop multidisciplinary teams including innovation, clinical leadership and data functions, • Foster a culture of collaboration, learning and continuous improvement, • Oversee therapy access, wellbeing outreach, community hubs and end-of-life pathways, • Build strong partnerships with NHS organisations, hospices, commissioners and veterans’ groups, • Represent Royal Star & Garter nationally across sector networks and events, • Support funding applications and service development bids through evidence and evaluation About You • Senior leadership experience in health, social care or community services, • Proven experience in service development, transformation or innovation, • Strong understanding of governance, safeguarding and multi-agency working, • Experience working within or alongside regulated services, • Experience leading multidisciplinary or cross-functional teams, • Strong analytical mindset with experience using data and evaluation to shape services Desirable Experience • Experience in veteran-focused, charitable or community health settings, • Track record of leading pilots, transformation or service redesign, • Master’s level qualification or equivalent professional expertise Why apply? This is a rare opportunity to shape the future of community-based care and support for the UK’s Armed Forces community. The role offers the chance to lead national transformation, build innovative service models, and make a lasting impact on the lives of veterans and their families. How to Apply For a confidential discussion, please contact Gareth Guyll Direct on 02392 417 100 or Referrals Know someone suitable for this role? We offer a £500 John Lewis voucher for every successful referral placed.

Job Title: Operations Director Organisation: Muve Healthcare Group Sector: Supported Living / Health & Social Care Job Purpose To provide strategic and operational leadership across supported living services, ensuring the delivery of high-quality, person-centred care. The role is responsible for driving a strong people-focused culture, developing leadership capability across teams, and ensuring services are compliant, sustainable, and outcome-driven. Key Responsibilities Leadership & People Management • Lead, mentor, and develop Service Managers and frontline teams across multiple locations, • Foster a positive, values-driven culture centred on compassion, accountability, and continuous improvement, • Promote staff wellbeing, engagement, and retention through effective leadership and support, • Ensure the consistent delivery of high-quality, person-centred support for individuals with complex needs, • Oversee service performance, driving improvements in outcomes, quality, and user experience, • Embed best practice and continuous improvement across all services, • Ensure full compliance with CQC standards and all relevant regulatory and safeguarding requirements, • Maintain robust governance frameworks, policies, and procedures, • Lead on audits, inspections, and quality assurance processes, • Oversee the day-to-day operational performance of supported living services, • Ensure services are delivered efficiently, sustainably, and within budget, • Monitor KPIs, occupancy levels, and financial performance, • Build and maintain strong relationships with local authorities, commissioners, and partner organisations, • Represent the organisation in external meetings and strategic discussions, • Support contract management and service development opportunities Person Specification Essential • Significant leadership experience within supported living, health, or social care, • Strong understanding of CQC regulations and compliance frameworks, • Proven ability to lead and develop high-performing teams, • Experience managing multiple services or complex operations, • Level 5 Diploma in Leadership for Health & Social Care (or equivalent), • Experience working with individuals with complex needs, including mental health or trauma, • People-focused leadership, • Strategic thinking and decision-making, • Emotional intelligence and resilience, • Accountability and integrity, • Continuous improvement mindset

The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: • Client Satisfaction, • Clear and transparent internal financial awareness, • Strong governance, • Management of account managers (where applicable)

We have an exciting opportunity for a Quality Assurance Manager to join Veramed on a permanent basis in the UK. This role offers flexible home and/or office working, best‑in‑class training, and a competitive total reward package. The primary purpose of this role is to support the Director, Quality & Compliance in the delivery of Quality Assurance activities and the ongoing oversight, maintenance and improvement of the Quality Management System. You will play a key role in ensuring compliance with applicable regulations and internal procedures, supporting audits and inspections, contributing to continuous improvement initiatives, and promoting a culture of quality across the business. The role offers scope to take ownership of key QA processes and to work closely with stakeholders across the organisation to drive high standards of quality and compliance. Key Responsibilities The tasks listed below outline the scope of this position. The application of these tasks may vary, based on current business needs. Quality Assurance: • Management of the Quality Management System., • Contribute to the generation and management of the internal audit schedule., • Independently conduct and report audits in accordance with the internal audit schedule., • Conduct Vendor Audits as instructed., • Lead, manage and coordinate client audits and Regulatory inspections., • Respond to and follow up on audit reports and vendor questionnaires., • Review and QA approval of SOPs and other controlled documents., • Effectively monitor compliance to processes., • Provide input for and maintain oversight of CAPAs and Quality Issues., • Generate Quality metrics reports to provide updates to the Management Team on quality related issues and initiatives., • Ensure company-wide compliance to EU and UK clinical trial legislation, ICH GCP and other applicable legislation., • QA review of Computerised Systems Validation (CSV) projects., • Perform risk assessments where required. Quality Improvement: • Empowered to promote good practice by challenging standards within the workplace and by suggesting areas for improvement., • Inspire and drive company to achieve and maintain quality values., • Review of lesson learned meetings, customer concerns, issues and CAPAs for quality-related items and responsibility for coordinating any resulting training or process updates. Training and Development: • Development, coordination and delivery of training materials related to quality, including GCP., • Perform work in full compliance with applicable legislation, regulations, company policies, procedures and training. Data Protection: • Assist DPO with Data Protection activities., • Ensure adherence to applicable legislation, including GDPR. Information Security: • Assist in hosting ISO27001 accreditation and subsequent surveillance audits., • Review SOPs for Information Security compliance, and/or where required, draft new SOPs/POLs on this topic., • Conduct IS audits – internal and vendors., • Support Information Security Assessments (of Veramed)., • Conduct Information Security Assessments of potential vendors., • Assist with management of potential and actual data breaches, in conjunction with ISSC, ELT and DPO. Minimum Qualification Requirements • Training and at least 2 years’ experience in Good Clinical Practice., • At least 5 years’ relevant QA experience, preferably within the life sciences sector. Other Information/Additional Requirements • Expert knowledge of UK, EU and US clinical trial legislation., • Able to communicate effectively and influence across and within the organization., • Excellent written and verbal communication skills., • Excellent interpersonal and negotiation skills. If you’re passionate about quality and want to make a meaningful contribution within a people‑focused organisation, we’d love to hear from you! At Veramed, people are at the heart of everything we do. We are proud to be an equal opportunities employer and are committed to creating an inclusive working environment based on integrity, honesty and respect. All qualified applicants will receive equal consideration for employment regardless of race, nationality, religion, gender identity or expression, sexual orientation, disability or any other protected characteristic.

• Monday to Friday, • Home based with regular travel as required, • Senior level Salary & Benefits, • Line management of Senior team Here at ISS, as a leading Facilities Management (FM) provider, we are looking to recruit an Engineering Director to join one of the most prestigious, renowned and significant Accounts in the sector, for a client whose estate is massive, sophisticated and ever evolving. The Engineering Director is responsible for providing strategic leadership, operational governance, and operational oversight for engineering services across the UK portfolio, achieving 100% uptime of all Critical Infrastructure and providing service delivery in line with all legal and regulatory standards. By maintaining diligent oversight, the Director aligns technical operations with industry best practice, providing a high-quality experience for clients and stakeholders, aligning regional delivery with global standards, client expectations, and organisational objectives. Additionally, the Director cultivates strong relationships with the ISS Integrated team and with our client, facilitating ongoing collaboration for seamless service delivery. Through direct leadership and the promotion of best practice, the Director drives excellence, operational efficiency, and continuous improvement. Balancing strategic direction with hands-on leadership, ensuring operational excellence, risk mitigation, energy efficiency, and performance optimisation across the regional estate. This is a role that rarely becomes available and we are looking an industry best Technical Leader. Actions will include: • Operate as part of the UK Regional Account Senior Leadership Team, providing effective and structure communication with all key Internal and External stakeholders., • Act as the Technical Lead and main point of contact for client within UK Technical Services operation, producing all necessary reporting to senior stakeholders within ISS and Client and attending contractual review meetings as per agreed contract governance., • Strategically Lead the Technical Services operation across UK Corporate region, with responsibility for the completion of all Engineering and Building Fabric planned, reactive and corrective maintenance activities in line with contract requirements., • Responsible for the in Region completion of all M&E and Building Fabric work orders,ensuring the Region meeting contract SLAs & KPIs, • Drive continuous financial and service improvement – Improving cost efficiency while maintaining consistency or improving service levels, responsive to changing business needs., • Chair the UK Region Engineering and Building Fabric Risk Board. Focusing on reviewing ongoing risks and support client and other stakeholders in effective close out and escalation of risk impacting ISS and Client, • Support on-going adherence to engineering standards in accordance with Health and Safety at Work Act (HAS requirements., • Ensure compliance with all statutory, regulatory and institutional requirements and recommended best practice., • Provide leadership over ISS Authorised Person process and oversight of the On Account Team of Authorising Engineers team. We need from you: • A strong engineering background within Electrical and/or Mechanical with relevant qualifications within the built environment space, • Director level experience of technical delivery across a Critical Engineering Hard FM Account at a large scale, • Very well developed stakeholder management skills The Company ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors—from healthcare to finance—to deliver smart, sustainable solutions that improve everyday experiences. We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team—we’ll be happy to support you. Join ISS and be part of something bigger.

We are currently recruiting for a Technical Director to join a leading global organisation within the food sector. This is a pivotal executive role, responsible for shaping and delivering the technical, quality, and food safety strategy across an international supply chain. About the Role As Technical Director, you will lead the development and implementation of robust quality and food safety policies, ensuring all products meet both regulatory requirements and the highest internal standards. You will oversee technical operations across owned manufacturing sites, third-party partners, and suppliers, while acting as a key advisor to senior leadership. You will play a critical role in embedding a culture where quality and food safety are integral to business success, partnering closely with internal teams, customers, and external stakeholders. Key Responsibilities • Define and deliver the global quality and food safety strategy, including systems, governance, and continuous improvement initiatives, • Ensure compliance with all regulatory, safety, and environmental standards across manufacturing sites, co-manufacturers, and suppliers, • Lead product integrity initiatives across the full supply chain, including supplier quality, customer care, and third-party laboratories, • Provide technical leadership in customer and supplier engagements, including contract negotiations, • Partner with regulatory authorities on compliance, product withdrawals, and recall management, • Collaborate with Legal, Investor Relations, and Commercial teams to provide technical insight and support due diligence activities, • Build, lead, and develop high-performing teams, fostering a collaborative and accountable culture, • Represent the business externally as a technical expert, • Drive innovation and continuous improvement across products, processes, and technologies, • Develop strong relationships with key customers and stakeholders About You • Bachelor’s degree required (Master’s preferred) in Food Science, Microbiology, Chemistry, Biology, or a related discipline, • Minimum 10+ years’ experience in Quality Assurance and Food Safety, including senior leadership roles, • In-depth knowledge of food safety regulations and global compliance requirements, • Proven experience managing product recalls, crisis situations, and risk assessment, • Strong leadership and influencing skills, with the ability to engage at executive level, • Commercially aware with experience supporting customer and supplier negotiations, • Excellent analytical and problem-solving skills, including root cause analysis, • Demonstrated ability to build and lead high-performing, cross-functional teams, • Strong communication and stakeholder management skills, including experience with regulatory bodies, • Ability to operate effectively in a fast-paced, complex environment Why This Role? This is a unique opportunity to take ownership of a global technical function within a forward-thinking organisation, where you will have the platform to influence strategy, drive standards, and make a meaningful impact on business performance.

🌟 Technical Services Manager – Cloud & Infrastructure (Hybrid) Department: Managed Services Reports To: Services Director We’re looking for a highly experienced Technical Services Manager with deep Azure cloud expertise to lead and inspire our Infrastructure Team while acting as a trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms, ensuring stability, security, and long-term value from cloud investments. 🔑 Key Responsibilities • Provide leadership and governance for the 2nd/3rd Line Infrastructure & Cloud Team, ensuring strong performance, capability development, and engagement., • Act as a senior escalation point for complex infrastructure and Azure cloud-related incidents, ensuring rapid and effective resolution., • Own and drive Azure cloud services, including IaaS, PaaS, and hybrid environments, within a managed services framework., • Lead and support Azure migration initiatives, including assessment, planning, execution, and post-migration optimisation., • Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives., • Ensure all infrastructure and Azure cloud services are secure, resilient, compliant, and aligned to customer strategy., • Build strong relationships with the customer’s IT leadership, acting as their trusted advisor on Azure cloud strategy, roadmaps, and future-state architecture., • Oversee SLA/OLA performance for infrastructure and Azure managed services, ensuring KPIs and contractual commitments are met., • Support and mentor team members, fostering deep Azure capability, technical excellence, and career growth., • Ensure compliance with policies, regulatory requirements, and ISO standards (ISO 27001, ISO 9001)., • Collaborate with Service Delivery, Transition, and Technical Account Management to ensure smooth onboarding of cloud services and migrations into BAU support., • Own the technical and cloud relationship with the customer for Infrastructure and Azure Managed Services., • Provide expert input into Azure architecture, landing zones, governance, and cloud operating models., • Shape cloud roadmaps, transformation programmes, and future-state designs aligned to business outcomes., • Champion cloud best practices, including automation (IaC), resilience, security-by-design, and scalability., • Participate in Change Approval Boards (CAB), risk assessments, and cloud governance forums., • Oversee proactive monitoring, patching, capacity management, backup, DR, and vulnerability remediation across Azure and hybrid environments., • Represent our managed service business with professionalism, clearly demonstrating ongoing cloud value, optimisation, and innovation., • Proven leadership experience within an Infrastructure, Cloud, or Technical Services environment., • Strong Azure cloud expertise is essential, including:, • Azure IaaS/PaaS, • Azure networking, security, and identity, • Azure migration strategies and tooling, • Hybrid and multi-cloud environments, • Azure managed services and operational best practices, • Strong technical background with the ability to advise on complex cloud and infrastructure solutions., • Experience acting as a trusted advisor to senior stakeholders on cloud strategy and transformation., • Passionate about cloud modernisation, service improvement, automation, and cost optimisation. We’re proud to be an equal opportunity, Disability Confident employer. At Ultima, we celebrate our differences and strive to build an environment where everyone feels respected, valued, and able to succeed. Not sure you meet every single requirement? People from underrepresented groups may be less likely to apply unless they meet every qualification. At Ultima, we’re committed to building a diverse and inclusive workplace, so even if your experience doesn’t align perfectly, we encourage you to apply. You might be exactly who we’re looking for. Apply now, or reach out to our Talent team if you have any questions — we’re always happy to chat about how we can make work, work for you.

About the Company PSR Solutions are recruiting for a Project Manager role in the South West/ London. This will be working for a specialist contractor within the civils sector. Please see more info below! About the Role The Project Manager is responsible for leading the successful delivery of construction projects or major work packages, ensuring performance against safety, commercial, programme, quality, and people objectives. This role provides overall leadership to the construction team, ensuring delivery in line with contractual requirements, within budget and programme constraints, and to the highest standards of technical excellence. The Project Manager champions a culture of safety and accountability, setting a zero-tolerance standard for unsafe practices and ensuring full compliance with Safety Management Systems and organisational values. Responsibilities • Act as the primary company representative across all project interfaces, • Serve as the main client contact, ensuring clear communication and alignment of expectations, • Establish and lead the project team, defining roles, responsibilities, and expected behaviours, • Develop, manage, and deliver the construction programme to meet cost, time, quality, and contractual requirements, • Ensure full understanding and communication of project scope, requirements, and documentation, • Oversee production controls, progress reporting, and continuous performance improvement, • Implement Safety, Quality, and Environmental Management Systems across the project, • Lead the development and approval of Method Statements, Risk Assessments, Construction Phase Plans, and Quality Plans, • Promote a zero-tolerance safety culture and ensure compliance with statutory training requirements, • Ensure adherence to IMS, QMS, and environmental procedures, including incident reporting and occupational health standards, • Plan and coordinate labour, plant, and materials with the Labour Manager and Commercial Team, • Manage subcontractors, suppliers, temporary works, and design partners to meet programme and quality targets, • Raise requisitions for resources and subcontract packages in line with project timelines, • Deliver projects within authorised budgets while optimising cost and quality outcomes, • Monitor scope against contract requirements and raise variations promptly with Commercial or Project leadership, • Support tender submissions and attend handover meetings where required, • Participate in internal and client meetings, including progress, H&S, and coordination sessions, • Ensure timely and accurate submission of project documentation to clients, • Provide regular updates to the Project Director on performance, risks, and key project issues Contact Dan Confrey at PSR Solutions for more info!

Civil Design Engineer → Technical Director – Water & Wastewater Salary: £40,000 – £70,000+ Location: Anywhere in the UK | Flexible / Hybrid Working Type: Permanent or Contract Why This Role? Whether you’re starting out as a Design Engineer or already shaping strategy as a Technical Director, this is a career-defining opportunity. Our client, a leading UK water-sector design-and-build provider, is looking for civil engineers at all levels: Work anywhere in the UK, contribute to high-profile water and wastewater projects, and grow your career with clear progression and support at every stage. What You’ll Do • Deliver safe, compliant, cost-effective, and buildable civil designs across water and wastewater projects., • Lead projects, mentor teams, and influence design strategy as you progress., • Coordinate across disciplines to produce integrated engineering solutions., • Contribute to bids, proposals, and feasibility studies with technical expertise., • Shape design standards, procedures, and best practices., • Drive innovation, efficiency, and continuous improvement across all stages of delivery., • Engage with stakeholders, clients, and multidisciplinary teams to ensure successful project outcomes. Who We’re Looking For • Civil engineers at any career stage from Design Engineer to Technical Director., • Relevant experience in water or wastewater civil design., • For senior/lead roles: proven project leadership and team mentoring experience., • Chartered or working towards chartership in a relevant engineering institution., • Strong technical knowledge across civil design and understanding of multidisciplinary project interfaces., • Excellent problem-solving, planning, and communication skills., • Full UK driving licence. Desirable: • Engineering degree or Master’s qualification., • Previous experience in technical leadership or strategic design roles in water/wastewater. What’s In It For You • Competitive salary: £40,000 – £70,000+, depending on experience and level., • Permanent or contract options., • Work anywhere in the UK with flexible/hybrid arrangements., • Clear career ladder, • Professional development, chartership support, and training opportunities., • Comprehensive benefits for permanent staff: pension, private healthcare, life assurance, flexible leave, employee perks. About the Client A top-tier UK water-sector design-and-build provider, recognised for: • Delivering technically complex, high-profile infrastructure projects., • Investing in people and supporting career progression at all levels., • Fostering a collaborative, inclusive culture where technical expertise drives success.

RFID Software Consultant / Project Manager / Pre-Sales Specialist UK/EU based, near international airport | Employer of Record (EOR) | Start Q3 2026 | Min. 5 yrs experience About Frequentiel Frequentiel is a leading software provider and a key player in traceability, identification, and mobility solutions (RFID, barcode, voice, and embedded systems). Through our SaaS platform, Octo+, we support companies in digitizing their logistics flows - from initial business analysis to field deployment. Our approach is built on strong technological expertise, deep knowledge of retail and supply chain processes, and a total commitment to our clients' success. Our solution connects products, processes, and people in real time, enabling more reliable, agile, and efficient logistics and inventory operations. The Role As part of our growth, we’re recruiting an RFID Software Consultant / Project Manager / Pre-Sales Specialist to lead client projects involving the digitization of warehouses and stores, with a strong focus on RFID and mobility technologies. You’ll report to the Director of Operations and act as a key contact for our clients, with a three-fold role: Consulting & Delivery, Project Management, and Pre-Sales support. Key Responsibilities Consulting & Delivery • Lead end-to-end delivery of RFID software implementation projects for retail clients, • Analyze client requirements and translate them into scalable SaaS RFID solutions, • Configure, deploy, and optimize RFID systems in real-world retail environments, • Ensure successful integration with existing IT systems (POS, ERP, WMS, etc.), • Provide post-deployment support and continuous improvement recommendations, • Facilitate functional scoping workshops and write specifications/requirements documents Project Management • Manage project timelines, scope, risks, and resources, • Coordinate cross-functional teams (R&D, technical, operations, client stakeholders), • Ensure projects are delivered on time, within scope, and within budget, • Maintain clear communication and reporting throughout project lifecycles (Agile or Waterfall) Pre-Sales & Business Development • Support sales teams with technical expertise during client engagements, • Conduct product demonstrations, workshops, and proof-of-concepts, • Assist in preparing proposals, RFP responses, and solution architectures, • Act as a trusted advisor to clients during the evaluation and decision process, • Participate in commercial proposals and pitches What does being a Consultant at Frequentiel mean? You’ll be involved from the earliest stages of a project, working with clients to define the features to deploy in warehouses and stores. You’ll identify integration points with existing applications (POS, WMS, ERP, etc.), build the test environment, and once validated, oversee and coordinate solution deployment in the field with support from our internal teams. Example: For a vertical retailer, the consultant maps logistic flows, defines integration points with existing systems, organizes demos, oversees hardware installation, and ensures go-live operations. Project durations vary greatly, some go live in just a few weeks, others span several years with a pilot phase followed by international rollout. Typically, a consultant handles several projects at once: 1–2 active ones and a few others with ongoing enhancement requests. Profile Sought Required Qualifications • Minimum 5 years of experience in RFID, IoT, or related software consulting / project management, • Proven experience delivering SaaS RFID solutions in the retail or supply chain sector, • Strong knowledge of retail and/or supply chain processes (WMS, ERP, logistics, retail), • Solid project management experience (Agile or Waterfall), • Native level English proficiency (mandatory), • Proficiency with Microsoft Office; familiarity with data manipulation (macros, queries), • Excellent interpersonal skills, autonomy, rigor, and consulting mindset, • Willingness to travel nationally and internationally, • Based anywhere in the UK or Europe (France, Germany, or similar), within easy access to an international airport Preferred Qualifications • Additional foreign language skills (French, Spanish, German, or others) are a plus, • Experience with retail operations (inventory management, omnichannel, loss prevention), • Familiarity with RFID hardware, software, and integration frameworks, • Certifications in project management (PMP, PRINCE2, Agile) are a plus, • Master’s degree (engineering, business school, or equivalent), • Proficiency with AI tools (e.g. ChatGPT, Copilot, or similar) for productivity and project delivery Key Competencies • Strong analytical and problem-solving skills, • Ability to bridge technical and business requirements, • Proactive, client-oriented mindset, • Excellent organizational and multitasking abilities, • Comfortable working in a fast-paced, international environment Why Join Us? • A human-scale company where your ideas matter, • A stimulating environment with high-impact, international projects, • A passionate, multidisciplinary team, • A strategic role with autonomy and a steep learning curve, • A flexible working model (on-site, remote, and client visits), • Full training provided - initial onboarding followed by mentoring across projects before full autonomy, • 6 offices: Toulouse, Aix, Bordeaux, Lille, Paris, Boston Recruitment Process • Simple application (CV only), • 20-minute intro call to align expectations, • In-depth interview with the COO, • Case study, • Final interview with a member of the executive committee How to Apply Send us your application today. We can’t wait to meet you! Employer of Record (EOR) arrangement, dedicated exclusively to Frequentiel – Executive status – Competitive compensation (fixed + bonus) Start Date: Q3 2026

Allerton Bishop is delighted to be partnering with a leading pharmaceutical manufacturing organisation to appoint a Head of Engineering. This is a senior leadership role with full responsibility for engineering strategy and delivery across a GMP-regulated manufacturing site, with a clear mandate to drive operational excellence, capital investment, and engineering performance. This position sits on the site leadership team and will play a critical role in ensuring equipment reliability, regulatory compliance, and the successful execution of both operational and strategic engineering initiatives. Key Responsibilities: • Lead and develop the Engineering, Operational Excellence (OpEx), Capital Projects (CapEx), and Validation functions, • Define and execute the site-wide engineering strategy aligned to quality and production objectives, • Drive equipment reliability, asset lifecycle management, and continuous improvement initiatives (Lean, TPM, RCA), • Oversee the delivery of capital investment programmes, including facility upgrades, new equipment, and expansion projects, • Ensure robust validation strategy and execution across equipment, utilities, and processes in line with GMP requirements, • Own engineering budget, resource planning, and contractor/vendor management, • Build and develop high-performing, multidisciplinary teams across engineering, projects, and validation. Candidate Profile: • Proven leadership experience within pharmaceutical manufacturing environments, • Strong technical background across engineering, utilities, and validation within GMP settings, • Demonstrated success in leading engineering or validation teams, • Track record of delivering complex capital projects and driving site engineering performance improvements., • Experience working within aseptic, sterile, or oral solid dose manufacturing environments is advantageous For a confidential discussion, please contact Allerton Bishop. Head of Engineering | Engineering Director | Site Engineering Lead | Director of Engineering | Head of Technical Services | Engineering Manager | Capital Projects Director | CapEx Lead | Operational Excellence Leader | OpEx Director | Validation Manager | Head of Validation | GMP Engineering | Pharmaceutical Engineering | Aseptic Manufacturing | Sterile Manufacturing | Oral Solid Dose | OSD Manufacturing | Utilities Engineering | Maintenance & Reliability | Asset Management | Lean Manufacturing | TPM | Continuous Improvement | CDMO | Pharmaceutical Manufacturing UK

Operations Director - Public Sector Contact Centre Location:Hybrid UK North West, Scotland or North East £65,000 & £12,000 Bonus Contract Type: Permanent, Full‑Time About the Role We are seeking an experienced Operations Director to lead and oversee the delivery of large‑scale public sector contact centre operations. This is a senior leadership role with responsibility for operational excellence, service performance, and strategic transformation across complex, high‑volume citizen services. You will be accountable for the end‑to‑end operational delivery of contact centre and associated back‑office services, ensuring contractual, financial and service outcomes are consistently achieved while driving continuous improvement and innovation. This role suits a leader with proven experience operating within central or local government frameworks, regulated environments, and outcome‑based contracts. Key Responsibilities for this Operations Director role Provide strategic and operational leadership across multi‑site public sector contact centre operations Own delivery against service levels, KPIs, SLAs and contractual obligations Lead large, diverse operational teams including senior managers and functional heads Ensure strong governance, compliance and risk management aligned to public sector standards Drive operational efficiency, productivity and continuous improvement initiatives Oversee workforce planning, resource optimisation and demand forecasting Partner closely with Client Directors and public sector stakeholders to maintain trusted relationships Lead service mobilisation, transformation and change programmes Own operational financial performance, cost control and margin delivery Champion service quality, customer experience and colleague engagement Ensure readiness for audits, inspections and performance reviews About You Proven experience in a senior operational leadership role within public sector contact centres Strong background delivering large‑scale, high‑volume citizen services Demonstrable experience operating under public sector contracts and frameworks Excellent understanding of SLAs, KPIs, service credits and performance regimes Track record of leading complex, multi‑site operations Commercially astute with experience managing large operational budgets Confident engaging with senior public sector stakeholders and commissioners Experience of transformation, service improvement or technology‑enabled change Data‑driven decision‑maker with strong reporting and analytical capability A visible, credible leader with strong people‑management and engagement skills Desirable Experience NHS, DWP, Local Authority or wider Central Government experience Exposure to digital contact centre transformation or omni‑channel delivery Experience supporting mobilisation or scale‑up of public services Degree‑level education or equivalent operational experience Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Quality & Compliance Lead Salary: £45,000 Type: Full time permanent Team Lead Manager position, reporting in to the Operations Director Location: North Newcastle – Northeast – Longbenton Sector - Food / Packaging / Pharmaceuticals / High speed – volume brand manufacturing This is an excellent opportunity to join a multi-site UK business in new Quality & Compliance Lead appointment. You will have day to day responsibly of the management and implementation of compliance standards across multiple key business functions including, Quality, Health / safety, Environment, Information Security and BRCGS (Food Safety & Packaging Materials). Key Areas, • Compliance & Audit, • Business systems implementation, • Hands-on leadership across production / operations, • Technology, CI, new machines, automation – GMP, • Lean Six Sigma and other best practice methodologies, • Strong leadership on regulations and compliance processes Responsibilities • This role holds end‑to‑end accountability for quality, compliance, governance and continuous improvement across the manufacturing operation., • Owning and leading the business's Quality Management System (QMS), ensuring it is robust, current and aligned with customer expectations, regulatory requirements and overall business strategy Developing, implementing and maintaining quality policies, procedures and standards to ensure products consistently meet specification, safety and performance requirements Acting as the primary point of contact for external regulatory bodies, leading third‑party audits including ISO 9001, ISO 14001 and ISO 45001 Coordinating and governing all ISO compliance requirements, ensuring audit readiness, effective controls and zero major non‑conformances Working closely with suppliers to resolve quality issues, improve consistency and strengthen quality feedback loops across the supply chain • Partnering with operational leaders to embed high standards across production, balancing quality integrity with commercial delivery, • Identifying gaps where new procedures are required and leading their development, implementation and training, • Providing structured, meaningful quality and compliance reporting to senior leadership to support decision‑making as the business scales Ideal candidate skills You will be well suited to this role if you bring: • Proven experience within manufacturing quality and compliance, • Strong working knowledge of ISO 9001, with exposure to ISO 14001 and related standards Experience owning, improving and governing a Quality Management System • Confidence leading audits, investigations and corrective actions

Head of Operations and Manufacturing, Heavy Engineering The Opportunity Were looking for a decisive, hands on Head of Operations and Manufacturing to lead our manufacturing and fabrication operations through a critical phase of improvement and growth. This is a high impact role at the heart of the business, reporting to our Managing Director where production discipline, technical credibility, and strong leadership genuinely move the needle. If you excel in challenging settings, know how to stabilise and improve performance, and can build robust production capability, this is a chance to shape a facility with significant potential. The Role You will take full ownership of the manufacturing and fabrication function, ensuring safe, reliable, and efficient output across welding, plating, and other heavy engineering disciplines, including CNC Plasma and Gas cutting and a semi-automated panel production line. Working as a peer to the Programme Director, youll ensure production flow supports project delivery and customer milestones. Youll lead a team including your Production Manager and Supervisors, driving a culture of accountability, technical excellence, and continuous improvement. A key priority will be maximising the use of equipment, labour, and workshop space to deliver predictable, dependable production flow. What youll do *Lead and develop your fabrication function and the apprenticeship program *Drive gains in productivity, quality, safety, and schedule adherence *Optimise shop floor layout, equipment utilisation, and workforce deployment *Training and skill set development to ensure our workforce is fully skilled in multi disciplines *Embed Lean, Six Sigma, and CI practices that deliver measurable results *Work closely with Project Managers to align resources with complex build programmes *Strengthen trade discipline and reinforce engineering led decision making *Operate effectively within a unionised workforce *Grow leadership capability across your production teams *Contribute directly to the wider business turnaround and operational strategy Who are we looking for? An experienced production leader who has developed from a trade background and understands the demands of heavy fabrication and engineering environments. *Time served apprenticeship in a relevant heavy engineering trade (welding, plating, fabrication, fitting, etc.) *HNC / HND or equivalent technical progression would be good *Strong track record in leading production teams within fabrication or heavy engineering *Deep understanding of Lean, Six Sigma, and CI tools *Practical experience working with unionised labour *Proven leadership in fast paced, complex, or turnaround settings What do you need to be? *Technically credible and respected by tradespeople *An exceptional planner with a focus on production flow and resource optimisation *Decisive, pragmatic, and confident in high pressure situations *Able to motivate and challenge teams while building capability *Commercially aware and delivery driven Why Join Us? This is a significant leadership role within a business on the move. Youll have the mandateand the supportto stabilise, strengthen, and modernise the manufacturing and fabrication operations, leaving a lasting impact on production capability and performance. If you want to lead real change in a solid, honest engineering environment, we want to hear from you. Personal Growth • This is an opportunity to make a significant impact while working with and learning from a team of experts from the marine and structural engineering industries. The chance to be part of a team making a real impact on the future of the business Financial Security, • with important benefits like your Pension which includes a monthly employer contribution by A&P Tyne up to 4% and Life cover at 7 x your basic salary is part of your package. Healthy Living, • At APCL we support healthy living and provide help when its needed. To ensure that you are able to take time off when you need it, we offer sick pay and to cover everyday health we have a health cash plan, which gives you access to money back on everyday healthcare costs. Your dental, optical and physiotherapy as well as wellness services including counselling sessions, digital mental health support, 24/7 virtual GP, and an EAP are included. Work-life Balance, • We offer 25 days of annual leave per year plus Bank Holidays. Maternity, Paternity and Parental leave support you during those significant life changes, helping you to balance your family responsibilities with work. Due to the nature of what we do for some of the customers that we work with, some roles working for A&P are subject to security control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform with us. You must also undergo a Baseline Personnel Security Standard (BPSS) check before your employment starts, which will include a basic DBS check. #FabricationJobs #Shipbuilding #MarineEngineering #EngineeringJobs #HiringNow #NorthEastJobs TPBN1_UKTJ

(Health And Safety Manager) - Position Overview Our client, a well - established construction company based in Dunston area is looking to recruit an experienced Health and Safety Manager As a Health & Safety Manager, you will lead the delivery of a proactive, business-focused health and safety strategy across the organisation. You will ensure full compliance with all relevant legislation while fostering a culture where safety, wellbeing, and operational excellence go hand in hand. Reporting to the Quality and Systems Director, you will act as a trusted advisor to senior leadership, driving continuous improvement, managing risk effectively, and embedding best practice across all areas of the business. (Health And Safety Manager) - Position Remuneration Salary: £50,000 - £55,000 (dependent on experience) Monday to Friday 08:00 - 17:00 25 days leave (in addition to public holidays), plus an additional birthday bonus Company events Company pension Cycle to work scheme Free parking On-site parking Private medical insurance Key Responsibilities Lead the day-to-day management of Health & Safety across all operations, including risk assessments, method statements, site inspections, new site set-up (H&S files), and thorough accident investigations to identify root causes and implement robust corrective actions. Own and continuously develop all Health & Safety policies and procedures, ensuring the business remains fully compliant and ahead of legislative changes. Take strategic responsibility for HSEQ performance, driving standards, developing practical guidance, and implementing initiatives that enhance operational efficiency and risk control. Produce clear, concise and impactful reports, procedures and guidance documentation to support informed decision-making at all levels. Partner with operational and management teams to proactively identify risks, address areas of concern, and embed a culture of continuous improvement. Provide expert, pragmatic advice to employees and contractors on Safety, Health, Environmental and Quality matters. Support compliance with relevant legislation, client standards and contractual obligations, ensuring best practice is consistently applied. Contribute to the development, review and performance monitoring of the HSEQ Plan, including objectives, KPIs and measurable targets. Champion positive leadership in safety, promoting accountability and driving a culture of shared ownership throughout the organisation. Maintain and manage key industry accreditations (e.g. CHAS, Constructionline, Safe Contractor ), ensuring ongoing compliance and successful renewals. Act as the primary point of contact for regulatory bodies, including the HSE and Environmental Agency. Develop and deliver engaging health & safety campaigns and communications, including a monthly H&S bulletin. Design and deliver internal training sessions to strengthen awareness, competence and compliance across the business Person Specification - Health & Safety Manager Qualifications Essential NEBOSH qualification Experience & Skills Essential Significant HSEQ experience within a construction environment Proven experience operating across multiple sites Excellent written and verbal communication skills Strong stakeholder engagement skills with the ability to influence at all levels In-depth knowledge of accredited management systems and ongoing compliance requirements Self-motivated with the ability to work independently and drive initiatives forward Technical & Safety Competencies Essential Valid CSCS Card IOSH certification SMSTS First Aid at Work Temporary Works Co-ordinator Safe Working at Height Lifting Operations Appointed Person BREEAM Training Train the Trainer - Risk Assessment Train the Trainer - Asbestos Awareness Train the Trainer - Manual Handling Train the Trainer - Abrasive Wheels Knowledge & Other Requirements Essential Strong understanding of current Health, Safety, Environmental and Quality legislation Commitment to maintaining the highest professional and ethical standards Ability to manage confidential information appropriately Flexible, proactive and solutions-focused approach Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application. TPBN1_UKTJ

The successful candidate will lead a continuous improvement agenda by overseeing vital initiatives designed to enhance customer experience and operational performance. A prominent housing association in Greater London seeks a Head of Business Improvement to drive efficiency and innovation. Essential

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