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SaaS Support Engineer Role Overview We are looking for a SaaS Support Engineer to provide high-quality technical support to clients using a web-based software application. The successful candidate will support client needs, resolve technical issues efficiently, and help ensure a positive customer experience. This role requires a flexible approach, as client requirements may occasionally fall outside standard working hours. The post holder will be expected to participate in an out-of-hours support rota with other members of the team, with additional payment provided for this responsibility. This is an excellent opportunity for someone with strong customer service skills, technical awareness and a proactive approach to problem-solving. About You The ideal candidate will be a confident communicator who can work independently, manage competing priorities and deliver support within agreed timescales. You will be highly motivated, customer-focused and comfortable working alongside technical support, customer service and wider business teams to improve processes, resolve issues and deliver a consistent, professional service. Candidates must be eligible to obtain the required security clearance. Location Hybrid based role in the Farnborough. Key Responsibilities • Build and maintain strong client relationships, including active participation in client meetings., • Respond to customer queries, requests and concerns in a professional, respectful and timely manner., • Identify, investigate and troubleshoot technical issues relating to a web-based software application., • Escalate complex issues to appropriate internal teams and work cross-functionally to support resolution., • Explain technical issues clearly to customers and stakeholders in a way that is easy to understand., • Share feature requests, customer feedback and effective workarounds with relevant internal teams., • Keep customers informed about new features and functionality., • Follow up with customers to confirm that technical issues have been resolved., • Gather and share customer insights with product, sales and marketing teams., • Support the training and mentoring of junior customer support colleagues., • Contribute to process improvements and identify creative solutions to better serve client needs., • Deliver operational support in line with agreed service levels., • Monitor system performance and manage relevant parameters to support fast response times., • Successfully complete required vetting and security clearance processes.Skills and Experience, • Degree in Computer Science, Information Technology or equivalent relevant experience., • Experience working in a customer support or technical support role., • Familiarity with technologies such as networking, data centres, security and cloud services., • Understanding of web technologies, including HTML, CSS and JSON., • Knowledge of network configuration and architecture, including Layer 2 / Layer 3 switching and routing, TCP/IP and VPN., • Excellent written and verbal communication skills., • Ability to work independently and collaboratively as part of a team., • Strong analytical and problem-solving skills., • Genuine passion for customer service and continuous improvement.Additional Information The post holder may occasionally be asked to undertake other related duties in line with business needs.

ServiceNow SME Inside of IR35 12 month contract with extensions Hybrid working, 2-3 days per week on site with WFH SC Clearance required As a Senior ServiceNow Engineer, you will provide specialist technical expertise to design, implement, and enhance ServiceNow capabilities across the organisation. You will be engaged to deliver clearly defined outcomes, improve platform maturity, and support critical initiatives within agreed timescales. You will operate as a subject-matter expert, working with internal stakeholders and delivery teams to implement robust, scalable ServiceNow solutions aligned to industry best practice. Required Skills & Experience • 5+ years’ hands-on ServiceNow delivery experience, particularly across CSM and ITIL workflows., • Strong practical experience with:, • ServiceNow CSM, • ITSM / ITIL, • ITOM (beneficial), • CSDM, • Experience delivering ServiceNow integrations using REST APIs., • Solid understanding of ServiceNow platform architecture and best practice. Working knowledge of: • JavaScript, • ServiceNow scripting, • Web technologies (HTML, CSS, AJAX), • Ability to translate business requirements into pragmatic technical solutions. Certifications • ServiceNow Certified System Administrator (CSA) – essential, • Additional ServiceNow certifications – desirable

CSS Recruitment are currently looking to speak to Mechancial Project Managers in London. Please contact Emma at CSS for further details and to apply.

Crossing Hurdles is seeking a Frontend Developer to work remotely.You will build responsive UI components, translate design files into interactive web interfaces, and collaborate with designers and developers.The ideal candidate will have strong experience with React, Angular, and API integration.Th

CSS Recruitment are looking for Pre Construction Managers for a well established Flooring Contractor. Please contact Emma at CSS for further details and to apply.

London and the South East, and as a result, we’re looking to strengthen our engineering team with experienced, fully qualified.Our engineers are at the heart of what we do, and we understand the value of having good people in the business.Planned preventative maintenance (PPM).Reactive breakdowns

CSS is seeking a Health and Safety Advisor for a reputable flooring contractor based in London.

Frontend Developer (HTML, CSS).

CSS in Kings Lynn is seeking an experienced Business Development Executive to identify and develop new business opportunities while building strong client relationships.

Greater London by hiring experienced Refrigeration Engineers.With over 20 years in the industry, the company prides itself on delivering high quality engineering services across various sectors.The role includes responsibilities like maintenance, fault finding, and installation of refrigeration syst

CSS Recruitment & Training is looking to recruit an experienced Recruitment Consultant to join our successful team in our Kings Lynn branch.

Prolific is seeking a Senior HTML/CSS Developer to train and evaluate cutting-edge AI models. Candidates will work with HTML5 and CSS3/4, ensuring code accuracy and quality. The position focuses on evaluating AI-generated code while adhering to best practices in HTML/CSS.

CSS Recruitment are looking for Pre Construction Managers for a well established Flooring Contractor. Please contact Emma at CSS for further details and to apply.

This is a job posted by our partner Jooble.The Web Developer will be fully responsible for production, modification, and maintenance of websites and web payments business (in terms of tech and market share).This role leads the frontend development of their web platform in HTML5,.

CSS Recruitment are looking for Quantity Surveyors for a well established Flooring Contractor. Please contact Emma at CSS for further details and to apply.

RSPH Level 2 qualified Technician.This is an exciting opportunity to join a supportive and growing company that values professional development and quality service.In this role, you’ll be responsible for carrying out detailed site surveys, identifying pest risks, and recommending effective, enviro

CSS Recruitment are looking for a Health and Safety Advisor for a well established Flooring Contractor. Please contact Emma at CSS for further details and to apply.

Java Script Works is hiring an HTML5 CSS MVC Developer based in London, United Kingdom. This full-time role revolves around leading frontend development and ensuring the maintenance of the web platform using HTML5, JavaScript, and CSS3.

King's Lynn – Office based role with weekly travel to Fakenham site.Weekly travel to Fakenham site.Client Relationship Management.Build and maintain strong relationships with the factory management teams to ensure staffing needs are met efficiently and professionally.Check in staff at the start of

Deep knowledge of Tailwind CSS and modern UI systems.

CSS Recruitment & Training are looking for an experienced and motivated Business Development Executive to join our busy Kings Lynn office.

Prolific is seeking AI Trainers with strong HTML/CSS development skills for remote roles. The position involves training and evaluating AI models by completing tasks such as analyzing and editing HTML/CSS.

CSS Recruitment is looking for a Pre Construction Manager for a well-established Flooring Contractor in Greater London. Please contact Emma at CSS for more details.

Advanced competency in TypeScript, JavaScript and CSS.

CSS Recruitment are looking for a Health and Safety Advisor for a well established Flooring Contractor. Please contact Emma at CSS for further details and to apply.

RSPH Level 2 qualified Technician.This is an exciting opportunity to join a supportive and growing company that values professional development and quality service.In this role, you’ll be responsible for carrying out detailed site surveys, identifying pest risks, and recommending effective, enviro

CSS is seeking a Senior ITAD Technician based in Greater Lincolnshire to lead the IT Asset Disposition and Device Refurbishing Team.

Bay is looking for a Technical Account Manager in Greater London, England.This position involves coordinating technical relationships with global shopping partners and focusing on Google Comparison Shopping Services and Microsoft Advertising.The ideal candidate should have a minimum of 3 years in Te

CSS Recruitment & Training are looking for an experienced and motivated Business Development Executive to join our busy Kings Lynn office.

Judging the performance of AI on HTML/CSS related prompts. We’re looking for HTML/CSS developers to help train and evaluate AI models. HTML/CSS developer skills and verifiable professional experience.

CSS is seeking an experienced Recruitment Consultant for its Kings Lynn branch in the UK.

Prolific is seeking experienced HTML/CSS developers to join as Domain Expert participants, where successful candidates will complete AI training tasks like analyzing and editing HTML/CSS.

CSS Recruitment are looking for Pre Construction Managers for a well established Flooring Contractor. Please contact Emma at CSS for further details and to apply.

Tailwind CSS, SASS/SCSS, or CSS Modules, and familiarity with component‑driven design systems. CSS cascade, specificity, the box model, Flexbox, CSS Grid, accessibility standards (WCAG), and cross‑browser compatibility. CSS, including adherence to BEM methodology, design tokens, and modern CSS s

CSS Recruitment is looking for Quantity Surveyors for a well-established Flooring Contractor based in London. Please contact Emma at CSS for further details and to apply.

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

CSS in London is seeking a Health and Safety Advisor for a well-established flooring contractor.

NET) with supporting technologies such as jQuery, Angular, and CSS.

We are currently recruiting on behalf of a leading and prestigious manufacturer of refurbished & remanufacturers of laptops, printers and ink based in Boston, Lincs.Due to their continued growth and development, they are seeking to employ a Senior ITAD Technician on a permanent basis.Competitive sal

As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.It's important that our homes give the right first impression and that every area is always well-maintained.

CSS Recruitment are looking for an Electrical Estimator to join a thriving Design and Build company. Please contact Emma at CSS for any additional details and to apply.

Senior Front-End Developer (React.Are you a front-end specialist with a passion for crafting elegant, high-performance user interfaces? Join a leading non-profit organisation as a.Lead the development of modern, responsive web applications using.Collaborate with designers and back-end developers to

A thriving Design and Build company is seeking an Electrical Estimator to join their team.The successful candidate will demonstrate strong technical electrical knowledge and design and build estimating experience.You have the flexibility to work from home or from the Essex or London offices.The role

Mon - Sun | Days 5pm - 8pm | Nights 8pm - 8am .Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK.Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the

Core Technologies: Deep understanding of JavaScript and CSS fundamentals, including modern features and best practices.

Work across the entire stack, from database management (MySQL) to front-end UI updates (HTML, CSS, JS). Proficiency in HTML5, CSS3, and vanilla JavaScript.

Take on a PHP Developer role to support a not-for-profit organisation on a mission to revolutionise life for communities overseas.Our client is supporting an organisation tackling critical national infrastructure with minimal environmental impact, to enable a nation to have more consistent food avai

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence.Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that