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If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Architect scalable Marketing Cloud solutions that elevate customer engagement., • Lead delivery and guide teams on best practices for integration and automation., • Translate marketing strategies into innovative, data-driven technical designs. The Role As a Salesforce Marketing Cloud Architect, you will design and lead the delivery of complex Marketing Cloud solutions for enterprise clients. You’ll ensure secure, scalable architectures while guiding teams on best practices for data integration, personalization, and campaign automation. Your role involves collaborating with stakeholders to translate marketing strategies into robust technical designs that maximize the Salesforce Marketing Cloud platform’s capabilities. Your responsibilities: • Own all end-to-end technical aspects of Salesforce Marketing Cloud programs, including data migrations, data quality, system integrations, third-party applications, AppExchange products, and custom development., • Guide customers and colleagues in rationalizing and deploying emerging technologies that deliver greater business value., • Collaborate effectively and communicate complex concepts clearly, using creative and prescriptive thinking., • Design and develop Salesforce Marketing Cloud solutions while documenting best practices., • Build custom solutions, integrations, and data migrations within the Marketing Cloud platform., • Ensure high-quality, high-performance delivery of Marketing Cloud solutions., • Work closely with cross-functional teams to align marketing strategies with business objectives., • Mentor junior developers and share technical expertise., • Conduct impact assessments for critical enhancements and manage end-to-end delivery., • Stay current with emerging technologies such as PWA/MRT and Salesforce B2C. Your Profile Essential skills/knowledge/experience: • Demonstrate deep expertise in AMPscript, SQL, and integration with marketing and CRM systems., • Hands-on experience with Salesforce Marketing Cloud modules such as Journey Builder, Email Studio, and Automation Studio., • Strong programming capabilities in Apex, Visualforce, HTML, CSS, and JavaScript for custom development., • Design and optimize data architecture and data models within Salesforce Marketing Cloud., • Hold relevant Salesforce certifications, including Marketing Cloud Email Specialist, Administrator, and Consultant., • Proficient with DevOps and CI/CD tools such as Azure DevOps, Git, SonarQube, Kubernetes, GitHub, and Terraform., • Familiarity with communication tools like Infobip for SMS and email campaigns., • Apply strong analytical and problem-solving skills to complex technical challenges., • Experienced in integrating Salesforce Marketing Cloud with external platforms and systems., • Background in marketing technologies and Salesforce administration to support end-to-end solutions. Desirable skills/knowledge/experience: • Experience as a Salesforce Certified Marketing Cloud Consultant, Salesforce Certified Marketing Cloud Developer, Salesforce Certified Marketing Cloud Email Specialist, Salesforce Certified Marketing Cloud Account Engagement Specialist., • Previous Experience in the Salesforce Automotive Domain is considered an advantage. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Job description: About the Role: play a pivotal role in designing and delivering innovative architectural solutions that align with business goals and technology strategies. This position requires a deep understanding of scalable, reliable, and manageable enterprise systems, with the opportunity to influence major change initiatives and new deals within the Technology Services sector. Primary Responsibilities include: • Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner., • Create technical architecture, design and user guide documentation, • Gather requirements, design, develop, and maintain application integration with any third-party applications, • Provides external client-facing consulting services within a technology-focused practice (e.g. Data/Database, Security, Network, Product, and Technical Architecture)., • Meets personal utilization and revenue goals through strong delivery ability and relevant skillsets., • Communicates in formal presentation settings including proposal orals, client workshops and regional internal events; develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise., • Design, develop, and maintain custom code for all ServiceNow modules, • Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change), • Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications, • Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions, • Experience with Agile/SCRUM project management methodologies, • Experience with AJAX, Jelly, or PERL scripting, • Strong process management & project management skills, • Experience in BCM module, • Experience in TPRM module Preferred Requirements: • ServiceNow System Administrator Certification, • ServiceNow Implementation Specialist Certification, • Experience working with ServiceNow domains

The ideal candidate will have strong experience in Designing, developing, and maintain custom code for all ServiceNow modules, Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change), Hands on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applicat

NET / C# - Building APIs and working with MVC or similar frameworks - SQL and relational database knowledge - Custom JavaScript, HTML, CSS, and jQuery - Experience with React.

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Work closely with kit suppliers to track order progress and provide updates to customer teams on order progress. Own the Custom strategy, ensuring the division hits revenue, AOV, margin and profitability targets across all global cycling team and club channels. Monitor deliveries and R&D for Custom

Day to day engagement, management, and delivery of our services to our customers.