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Make a Home at Taylor Wimpey At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. Job Summary The Customer Service Administrator is responsible for supporting the Customer Service team with any administrative duties related to the resolution of customer issues, tasks and complaints once customers have moved into their new home. This includes (but not exclusively) the logging of information onto Dynamics, raising of supporting paperwork to enable the processing of invoices and contra-charges, processing of cheque requests, allocation of works to Customer Support Operatives, suppliers or subcontractors and the ordering and chasing of materials. The Customer Service Administrator should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols. Primary Responsibilities Demonstrates role model customer behaviour • Acts as an inspiring role model across the team in the delivery of great customer service, • Always demonstrates positive behaviour when discussing or interacting with customers, subcontractors or suppliers, • Role models Taylor Wimpey’s values by always behaving with integrity and professionalism, acting in a positive, collaborative and encouraging style with everyone Achievement of business objectives and priorities • Works independently to complete all work within the required SLA timeframe, • Allocates emails from the CS inbox to the appropriate person within the Customer Service team, • Works in an organised and well-planned manner, to correctly allocate works to Customer Support Operatives, suppliers or subcontractors so that issues and tasks are resolved within SLA timeframes, • Orders and chases materials so that issues and tasks are resolved within SLA timeframes, • Logs all relevant information onto Dynamics in a timely manner, • Produce and issue relevant reports in a timely manner to support the resolution of issues, tasks and complaints, • Raises accurate and timely paperwork to enable the processing of invoices, contra-charges and cheque requests, • Builds relationships with other functions and works collaboratively with them to resolve issues, tasks and complaints within SLA timeframes, • Builds relationships with subcontractors and suppliers to ensure they understand our expectations of their customer commitments and provides feedback where appropriate to ensure continuous improvement of their service offering Committed to continuous improvement • Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing improvement, • Identifies gaps in their communication capability (verbal and written) and takes responsibility for the continuous improvement of these, • Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement, • Keeps up to date with house type ranges, products, specifications and new technology in the home to ensure informed conversations with customers Experience, Qualifications, Technical Requirements • Strong interpersonal and relationship building skills, • Proven ability to work collaboratively, • Proven ability to work independently, prioritise work and take initiative to find solutions to problems, • Proven ability to remain calm, measured and resilient in challenging situations, • Previous experience of working in a fast-paced Customer Service team preferred What We Offer At Taylor Wimpey At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. Inclusivity Statement As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Internal Applicants Please inform your line manager if you wish to apply for this role.

About Us At National Grid, our commitment to a cleaner, greener energy future is powered by the dedication and ingenuity of our people. Join our team as a Manager, Corporate Citizenship and be a part of something bigger—where your unique skills and passions can make a real difference. Together, we are superpowered. This role is hybrid so you can enjoy working from home and our office in Castle Donington Herald Way or Warwick, UK. We’d hope to see you in the office three days a week, and you’re welcome to come in more often if that works best for you. Job Purpose The Social Impact & Community Investment team, part of the Social Impact and Community Engagement (SICE), Center of Excellence under the Global Corporate Affairs function, plays a key role in supporting the Electricity Distribution Business (NGED). This role sits within SICE and works closely with the Electricity Distribution Corporate Affairs function to ensure alignment and delivery of shared objectives. The Social Impact Business Partner, ED is responsible for the delivery of key regulatory commitments assigned to the Electricity Distribution Corporate Affairs team, ensuring these are met effectively and transparently to ensure National Grid Electricity Distribution (NGED) is recognised as a responsible and valued corporate citizen. This includes managing programmes that support community wellbeing, delivering on Social Contract obligations, and supporting the successful implementation of the customer vulnerability strategy. The role is central to building trust and long-term relationships with communities, ensuring their needs and voices are reflected in the company’s approach to social impact. What You'll Do • Accountable for the ongoing review, development, and reporting of NGED’s Social Contract., • Responsible for aligning NGED’s social contract and broader community engagement work with the National Grid Responsible Business Charter and Social Impact and Community Engagement strategic focus areas, ensuring values are aligned and all programmes are achieving maximum benefit across the NGED region., • Ensure the regular and accurate reporting of all responsible business metrics, feeding into the monthly business review, annual report and other regulatory reporting requirements., • Constantly seek out innovative approaches to community engagement, positioning NGED as a leading community business in the regions we serve and maximising the impact of our community interventions., • Lead the Community Engagement Team, bringing social contract, education & STEM, and volunteering & sponsorships together into one area and developing a combined strategy to maximise the impact of these activities., • Carry out strategic review of NGED’s education approach and support the Education & STEM manager to adopt a more strategic approach that focusses on the energy skills of the future, EDI and STEM as well as existing safety messaging., • Identify opportunities to leverage Social Impact & Community Investment (SICE) Jobs and Skills programmes across NGED’s regions to scale reach and maximise community benefit., • Accountable for the ongoing development and growth of the company’s sponsorship, charitable giving and Community Matters funds, providing strategic guidance to the Volunteering and Sponsorship Coordinator as they administer and deliver the funds on behalf of the business., • Securing buy-in and support from leaders across NGED for community engagement work, promoting opportunities for teams to become involved in initiatives and driving volunteering numbers across the business., • Represent NGED in group discussions on community engagement, education and volunteering as well as bring NGED’s representative on issues relating to the Responsible Business Charter., • Represent NGED externally at community and stakeholder events, promoting the company’s approach to community engagement and solidifying our reputation as a leading responsible business in the region. Own the company’s awards strategy, identifying relevant awards that align to our values and strategic priorities and working with teams across Corporate Affairs and the wider business to ensure entries are drafted and submitted., • Work with People and Culture to understand the EDI targets of the business and align with the work of the community engagement team, supporting the business to deliver a diverse, inclusive and representative workforce of the future. What You'll Have • Proven experience in program management, social impact initiatives, preferably within the energy or utilities sector, • Strong understanding of regional stakeholder networks within the NGED operational area., • Demonstrable experience delivering high quality and effective community engagement activities, • Understanding of regulated industry or infrastructure, as well as the important relationship between industry, regulators, government, and other stakeholders., • Ability to build strong and effective networks, influencing and negotiation at the highest level internally and externally., • Experience designing and delivering engagement campaigns and public consultations, gathering insights and using them to shape company strategy., • Experience in using different communications channels and tactics to achieve positive outcomes, • Strong track record of successfully communicating complex policy solutions in a clear and concise manner to multiple audiences, • Experience of working with and influencing key internal stakeholders in a large, complex organisations, working in a collaborative manner to reach shared objectives., • Able to prioritise and manage competing issues, working with and through others – maintaining high and consistent standards and alignment, working at pace and with minimal guidance., • Ability to communicate to a high level, highly articulate and a determined and proactive leader and influencer. High quality, clear and concise written communications., • Strong analytical skills, with the ability to assess program effectiveness and make data-driven decisions, • Detail-oriented with strong organizational skills, capable of managing multiple priorities and deadlines What You'll Get A competitive salary of £58,000 - £69,000 per annum dependent on capability and experience. • An annual bonus of up to 15% and annual pay review., • A generous pension scheme - we double match your contribution up to 12%., • 28 days’ annual leave plus the option to buy/sell up to 5 days per year., • Life insurance – 10 x annual salary, • Flexible benefits, • Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave – so long as it’s relevant to your role, • Generous family friendly policies and family care benefits, • Access to numerous apps which support health, fitness and wellbeing, • Opportunity to be part of our Employee Resource groups Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At National Grid, we are committed to building a diverse, inclusive, and authentic workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person for our growing business in this role or another one.

Our client is supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, the charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Grounded in the universal values of Humanity, Solidarity, Community, Charity and the Common Good, this charity is strengthening philanthropy to increase impact nationwide. The team is now looking to appoint a Head of Fundraising (Philanthropy), and Prospectus is leading the search. Head of Fundraising (Philanthropy) Full time / Part time considered Home-based with frequent travel to supporter locations; occasional travel to Leamington Spa Head Office £44,000 per annum (FTE) The Head of Fundraising (Philanthropy) will manage and grow a portfolio of dedicated major donors, developing inspiring, personalised supporter journeys that deepen engagement and secure repeat and increased gifts. Leading a committed team of four/five fundraisers, you'll raise awareness of the charity's services, build mutually beneficial relationships, and deliver sustainable long-term support through thoughtful cultivation, compelling proposals, and excellent stewardship. Reporting to the Director of Fundraising and Housing and working closely with wider fundraising colleagues, you will proactively identify and research prospects, plan targeted approaches, and lead solicitations. You will manage a mixed fundraising team, supporting them to deliver the fundraising strategy. The role will also engage with senior church contacts (e.g. Archbishops and diocesan representatives) who have a history of support; while Life is non-religious and non-political, you'll bring sensitivity and confidence operating within these settings to advance shared philanthropic goals. The successful candidate will bring a strong track record of securing four- and five-figure gifts, crafting persuasive cases for support, and managing high-value pipelines from identification to stewardship. You'll be an experienced line manager within fundraising and will enjoy supporting and leading a team. You'll be a collaborative relationship-builder with excellent written and verbal communication, rigorous research skills, and the ability to tailor engagement for diverse audiences while upholding the Charity's values and client-centred ethos. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Technical Sales Manager – OEM Engineering Solutions Location: UK (Remote) Up to £70,000 basic + car allowance + bonus Are you an experienced technical salesperson who thrives in long-cycle OEM environments? Do you enjoy working closely with engineering teams and developing strategic relationship