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Position: Funeral Service Specialist Location: W G Rathbone Funeral Directors, Warwick Job Type: Part-time, Permanent - 20 Hours Per Week: Weds 12-5pm, Thurs & Fri 9am - 5pm. Salary: £13,936 per annum We're looking for an empathetic, well-organised individual to join our team at W G Rathbone Funeral Directors, Warwick as a Funeral Service Specialist (Level One). You'll take the lead in running the branch day to day, supporting families and building trusted local relationships, with training to guide families through Funeral Plans and support ceremonial duties when needed. Our Mission: To help every family in Britain navigate the hardest moments of life with simplicity, dignity, kindness and exceptional care. Our Vision: The UK's leading end-of-life company, helping 1 in 3 people across the UK to plan for and deal with death. Why This Role Matters Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days. Your Impact and Responsibilities This role calls for empathy, confidence and attention to detail - guiding people through funeral arrangements with care, introducing the support we offer, and making sure every detail is taken care of. As a Funeral Services Specialist, you will: Support families with empathy, professionalism and attention to detail. Arrange funerals that meet family wishes, cultural practices and legal requirements, with clarity, compassion and precision. Oversee day-to-day branch operations, including administration and presentation. Build relationships with suppliers, care homes and local community groups - including ministers, celebrants and florists. Lead chapel visits as required, supporting families with their requests. Raise awareness of funeral plans and contribute to plan sales within the branch. Train in Funeral Conducting to assist with ceremonial duties during peak times. Skills and Knowledge Compassionate, calm and empathetic in emotionally sensitive situations. Experience in customer service, care or admin is beneficial (full training provided). Strong communication, organisation and administrative skills, confident with legal paperwork. PC literate - Microsoft Office, Outlook and internal systems (training provided). Confident working independently with branch-level responsibility. Comfortable in settings where the deceased may be resting, including chapel visits. Willing to work flexibly, including weekends/on-call if needed. Full UK Driving Licence. What you can expect from us Time to recharge - Up to 25 days' annual leave (rising with service) plus bank holidays. Extra reward - Yearly bonus of £300-£500. Funeral Plan Commission - Up to £2,000 OTE per annum through funeral plan sales. Planning for your future - 4% matched pension. Peace of mind - Life assurance at 2x salary. Everyday savings - MyStaffShop discounts, eyecare support and flu jab reimbursement. Support when you need it - 24/7 Employee Assistance Programme, occupational health and confidential counselling. Learn and grow - Ongoing training, internal learning pathways and apprenticeships. Making work easier - Free on-site parking at most locations. What Sets Us Apart Meaningful purpose - Supporting families through the hardest moments of their lives. Grow with us - More career paths and leadership opportunities as our group grows. Shape the future - Help us become the UK's number one end-of-life provider and see the difference it makes. What are the next steps? Hit 'apply' and a member of our Talent Acquisition Team will be in touch. Why Dignity Funeral Directors Dignity Funeral Directors helps families say goodbye to the people they love with simplicity, dignity, kindness and exceptional care. Every day, our funeral teams across the country support families through some of life's hardest moments. As part of Life Services Group, Dignity Funeral Directors is also part of a wider mission to make end-of-life care more joined up, more supported and easier for families to navigate. Be there when families need you most; with work that matters, a team that supports you, and the training to build a career, whether you've done this before or not. Dignity Funeral Directors is part of Life Services Group; the group bringing together Dignity Funeral Directors, CMG, Simplicity Cremations, Dignity Legal Services and Farewill. Together, we can support families across more of the end-of-life journey, while each brand keeps the name, identity and community connection people already know. For Dignity Funeral Directors, that means more investment in better training, better support and better tools for our funeral teams. You'll be part of a close-knit team who look out for each other and take real pride in their work. No two days are the same, and the work you do is noticed and valued. If you want a job that is genuinely meaningful, helping families in your community through one of the hardest times in their lives; find your Life's work. FCA Statement Dignity Funeral Directors is part of a group that includes FCA-regulated activities. Some roles may require additional training, screening or regulatory checks, confirmed during recruitment. Equality, Diversity and Inclusion Statement We know diverse teams build a better place to work. Whoever you are, we'd love to hear from you - let us know if you need anything to make the process more accessible. Unsolicited agency submissions will be treated as direct applications, with no fee payable. We may close or extend applications depending on response levels, so we'd recommend applying early. TPBN1_UKTJ

Mail Operations Specialist (Collections) – Ryton Location: Ryton Salary: £12.71 per hour Contract: 6-month Fixed-Term Contract (FTC) Hours: Part-time, 25 hours per week Working pattern: Monday to Friday, 1:00pm – 6:00pm Help keep our national mail collection network moving We're looking for a Mail Operations Specialist (Collections) to join our team in Ryton on a 6-month fixed-term contract , working 25 hours per week, Monday to Friday from 1:00pm to 6:00pm , with a salary of £12.71 per hour . If you enjoy solving operational problems, communicating with customers and colleagues, and keeping on top of a busy workload, this could be a great opportunity for you. The role You'll help monitor downstream access mail collections across our national depot network, making sure collection activity is closely followed and that timings, volumes and service issues are managed effectively. Communication is a big part of the role. You'll work with customers, depots, mailing houses and internal operational teams, providing updates and helping to resolve or escalate issues when they arise. Day to day, you'll: Monitor collection activity across the network Help ensure collections take place on time Monitor collection timings and volumes Keep customers, depots and operational stakeholders updated Report and log collection events accurately Highlight and communicate service issues Help maintain mail integrity Produce timely operational updates and reports Support the team with collection queries and escalations What you'll bring You don't need to know everything about mail operations from day one. What's important is that you can communicate clearly, work confidently with information and stay focused in a busy operational environment. We're looking for: GCSE Maths and English, or equivalent Confidence using Microsoft Word and Excel Strong verbal and written communication skills Good analytical skills An organised and accurate approach to work The ability to work effectively with customers and colleagues across different operational teams Knowledge or an understanding of DSA Mail processes would be beneficial, but isn't essential. The important details This is a part-time, 6-month fixed-term opportunity based in Ryton , working: 25 hours per week | Monday to Friday | 1:00pm – 6:00pm | £12.71 per hour The role supports collection activity across a national network and has no direct people-management responsibility. Sound like you? If you're organised, analytical and enjoy working with different people to keep a busy operation moving, we'd love to hear from you. Apply today and become part of our Mail Operations team in Ryton. TPBN1_UKTJ

To provide outstanding support to our corporate partners, customers, dealers and repairers by delivering a consistently high standard of customer service, ensuring claims are managed efficiently, accurately and within agreed service levels. Deliver exceptional customer service to customers, dealers,

Wise Monkey Recruitment ltd is seeking a friendly and confident Temporary Customer Service & Telesales Assistant for an office-based role in Dorking. You will contact customers by phone and email, assist with online submissions, answer questions, and support users through the process.

We sort fedex package handler/customer service jobs with better pay, shorter commutes and sooner starts in mind.

Entain family, delivering top customer service and driving standards daily. Deliver outstanding customer service. Retail Customer Service Manager.

We sort retail, food service, customer service jobs with better pay, shorter commutes and sooner starts in mind.

Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9 More about the Customer Service Technician role… To carry out remedial works as deployed by the customer's service team in occupied and unoccupied properties To organise and prioritise workload, and review de

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Key requirementsExperience leading high-performing customer service teamsProven ability to improve complex customer service processesExperience in change management and driving continuous improvementStrong c

We sort manufacturing or customer service jobs with better pay, shorter commutes and sooner starts in mind.

The Lead Associate, Customer Service is responsible for leading the day-to-day operational performance of the Customer Services function, with a particular focus on order management, logistics, inventory allocation, customer fulfilment, and business process improvement. Customer Service, Order Proce

We sort accounts payable, recievables, collections, customer service jobs with better pay, shorter commutes and sooner starts in mind.

The Customer Service Manager is responsible for leading the Customer Service team to provide reliable, measurable, and high-quality customer experience via phone, email, chat, social media, and other communication methods. Our ideal customer service manager is highly skilled in driving continuous im

We sort customer service grocery/merchandise stocker jobs with better pay, shorter commutes and sooner starts in mind.

Seeking a French-speaking Customer Service Advisor for a remote/hybrid role in Newcastle. Responsibilities include handling inbound calls, emails, and resolving customer queries for French-based clients.

We sort accounting - customer service jobs with better pay, shorter commutes and sooner starts in mind.

We are looking for exceptional Customer Service Advisors to provide the best customer support experience. Taking inbound calls, emails or messages dealing with a variety of customer service queries. Identify and implement process improvements in immediate area of work responsibility in order to impr

We sort service bookkeeping customer service jobs with better pay, shorter commutes and sooner starts in mind.

This is an office-based role combining customer service with proactive sales, supporting existing customers and helping to grow sales acro click apply for full job details. Are you a confident communicator who enjoys speaking to customers, building relationships and identifying opportunities to prom

Manufacturing company seeks a Customer Service Assistant Manager in Tamworth to support the Customer Service Operations Manager in leading the department and ensuring exceptional customer experience.

Customer service role assisting customers with technical broadband queries, requiring problem-solving and communication skills.

Provide exceptional customer service, resolve complex customer needs, and offer expertise and guidance to banking customers in a branch or local hub setting.

Seeking a fluent Dutch-speaking Customer Service Advisor for a 12-month fixed-term, full-time role. Responsibilities include handling customer inquiries via phone, email, and chat, providing solutions, and maintaining records.

Sales Advisor role involving phone communication to discuss products and services, with training provided.

Provide customer service in the energy sector, solving problems and assisting customers with inquiries about bills, meters, and tariffs, while promoting greener energy choices.

Seeking a German-speaking Customer Service Advisor for a remote, full-time permanent role. Responsibilities include handling customer inquiries via phone and email, processing orders, and customer retention.

Provide customer service support, handling inquiries about bills, meters, and tariffs, and resolving issues end-to-end with empathy and efficiency.

Seeking a French and English speaking Customer Service Advisor to handle client inquiries, process orders, and ensure customer retention via phone and email, working remotely with occasional office visits.

Customer Service Advisor fluent in Turkish handling inbound calls and administrative tasks for Turkish customers remotely or hybrid.

This apprenticeship program offers a starting salary, NVQ Level 2 in Customer Service upon completion, and significant discounts on tech products.

The Customer Service Advisor will provide property management and tenancy administration support, coordinating renewals and liaising with contractors.

Experienced Customer Service Manager needed to lead a team in the social housing sector, focusing on onboarding, complaints, compliance, and reporting.

Leading a customer service team focused on pensions and SIPP products, acting as a pensions SME, managing team performance, and ensuring regulatory compliance within a UK fintech startup.

Leading and developing a customer service team for a manufacturing organization, ensuring exceptional customer experiences.

Providing energy-related customer support, resolving issues, and offering end-to-end service with empathy and a focus on making energy understandable and accessible.

This role involves providing internal sales support for a growing manufacturer in the construction and interiors sector, with a hybrid work policy after probation and bonus opportunities.