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Trabajos customer care work from home en Reino Unido

  • Work From Home – Paid Research
    Work From Home – Paid Research
    hace 6 días
    Jornada parcial
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • Domestic Cleaner / Housekeeper
    Domestic Cleaner / Housekeeper
    hace 16 horas
    £12.75–£14 por hora
    Jornada parcial
    Snaresbrook, Redbridge

    Here are a few of the reasons why the Bright & Beautiful team of Domestic Cleaners (HouseKeepers) love working for us! · Holiday pay · Family friendly hours · No evenings or weekends! · Full training · Company uniform · Full employment contract · Supportive team and great managers Due to our continued success, we are proud to announce the expansion of our team of Domestic Cleaners. We are recruiting for part time positions covering Walthamstow, South Woodford, Leytonstone, Redbridge & surrounding areas We are looking for individuals who would be available for 3-4 days during the week, Tuesday - Friday, between 9:30am to 2:00pm, we are flexible with the working hours we can offer and this may increase Could this be the ideal role for me? At Bright & Beautiful, we promote a fantastic team working environment so when you join our team you will truly become part of the family. We pride ourselves on our meticulous standards and have a real dedication to providing a professional service. If you have an affinity to our values, this could be the ideal role for you. As a Domestic Cleaner, you will require the following skills and experience: · A keen eye for detail · Meticulous standards · A positive and courteous attitude · An energetic and efficient approach to work · Be a great people person We are looking to speak to drivers, care home team, housekeepers and candidates with waiting on and customer service experience. Our Business Bright & Beautiful is an award-winning concept in domestic cleaning services, providing eco-friendly cleaning, tidying, laundry and ironing; with the highest standards of security and service! Our Domestic Cleaners are the face of our business and are experts at providing tailored housekeeping solutions. If you want to contribute to our award-winning business, we would love to hear from you. Please note: All individuals will be required to complete a DBS check before starting employment. Payment is monthly via BACs, NOT cash in hand.

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  • Hotel Operations Manager (London Cluster)
    Hotel Operations Manager (London Cluster)
    hace 2 días
    £65000–£66788 anual
    Jornada completa
    Temple, London

    Job Ref: 13186 Branch: Apex Temple Court Hotel Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Salary plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Shift pattern: 5 on 2 Off Hours per week: 40 Posted date: 04/06/2026 Closing date: 18/07/2026 Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as an Operations Manager. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our senior management team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role overview: This is a highly visible role and as the daily face of the Hotel, you will be responsible for overseeing the continual development and delivery of our Apex Brand Values, our guest journey, our brand standards, cost controls, Hotel's profitability, Health & Safety, Sustainability, & Team culture. This role will involve operational coverage across a seven-day week rota, as required by the business. Your main responsibilities are for your home base, though you will be required to operate across our 2 London Hotels, as directed by the Hotel Manager for London, and the Regional General Manager, England. You may also be required to assist and support at our sister property in Bath Spa, as and when requested by the Hotel Manager, London & Regional General Manager, England. Key Responsibilities Customer centricity • To be highly visible at key operational times to ensure the drive and enhancement of the customer experience, • Maintain Team focus on 'the Customer's need', individualising and personalising service where possible and encouraging Team initiative, • Ownership of the full in stay and post stay customer service lifecycle, continually reviewing where improvements can be made and following up on customer feedback and addressing service gaps, • Ensure the highest cleanliness standards across all hotel's areas Growth & profitability • Collaborate with HOD's and Sales to support in following up customer lead opportunities and actively grow the business, • Work with HOD's to ensure that teams are upskilled and multiskilled in line with business requirements, • Analysis of daily / weekly payroll costs in accordance with forecasted and materialised revenue levels to ensure optimal staffing deployments are managed with overspend corrected within the same trading period, • Ensure effective holiday/sickness/absence management Employer of choice • In line with company initiatives, deliver and initiate regular team recognition, • Develop and coordinate a community / social calendar of events for cluster teams, • Support the delivery of regular company wellness initiatives Strategy delivery • Ensure F&B strategies, Menu implementation, packages and promotions are delivered on time, and that strategies are simplified, understood, and communicated through to all teams, ensuring delivery of Revenue targets, • Create and ensure a "Sales Team mentality" across all departments (Upselling, cross selling), • Continuously look for and action cost saving strategies, • Ensure that all operations are running smoothly in tandem with one another Company Policy and Risk Management • Ensure all legislative standards of performance are adhered to i.e. Health and Safety, Fire and Food Safety, IT and Accounting Compliance and HR procedures, • Collaborate with Risk and Compliance division to ensure all required training is delivered within timeframes required Making a difference • Implement and coordinate initiatives across the cluster in line with the 'giving something back' company charter, • Ensure ownership and accountability of our Sustainability Agenda across all departments About you: We love to welcome people with different experiences and from different places into our Apex family. To excel within this role, you will: • Maintain and enhance a guest and team centric culture, • Communicate effectively at all levels both verbally and in writing, • Influence and inspire confidence, • Demonstrate a coaching, supporting and challenging mentality that delivers operational results, • Build effective and productive relationships (internal & external), • Create an open environment, • Identify and manage best resources to achieve targets, • Translate strategies into practical plans You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 35 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. If you are interested, click apply. We look forward to hearing from you! About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

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  • Waiter / Waitress
    Waiter / Waitress
    hace 6 días
    £13–£15 por hora
    Jornada completa
    Notting Hill, Kensington and Chelsea

    Join our team as a Waiter/Waitress at italian restaurant 🍝🇮🇹 Job Type: Full-Time | High Energy | Fluent in Good Vibes and Italian Key Responsibilities: • Greet guests with a warm smile and ensure they feel like they’ve just stepped into a classic Italian home, where everyone’s treated like family., • Menu Maestro: Guide guests through our menu with expert recommendations, from explaining the difference between tagliatelle and pappardelle to pairing the perfect wine with their meal., • Take orders accurately and efficiently, making sure every dish arrives at the table exactly as the guest imagined., • Deliver dishes with flair, whether it’s a simple margherita pizza or a decadent tiramisu, ensuring every dining experience is memorable., • Keep an eye on your tables, anticipating guests’ needs before they even have to ask—because in Italy, it’s all about hospitality!, • Work closely with the kitchen and bar staff to ensure that food and drinks are served promptly and that special requests are handled with care., • Help maintain a lively, welcoming atmosphere in the restaurant, whether by engaging in friendly banter or sharing a laugh with guests., • Handle any guest concerns with grace, turning potential issues into opportunities to exceed expectations. What We’re Looking For: • Previous experience in a restaurant is a plus (preferably Italian restaurant), but if you’ve got a passion for food and people, we’re excited to train you!, • A love for Italian cuisine and culture—knowing your bruschetta from your bolognese is a big plus!, • You’re friendly, energetic, and great with people, able to make every guest feel special., • You can juggle multiple tables, orders, and special requests without breaking a sweat., • From remembering a guest’s favorite wine to ensuring the table is set perfectly, you never miss a beat., • You bring good vibes to every shift, making sure guests and coworkers alike enjoy their time at the restaurant. Perks: • Enjoy a complimentary staff meal during your shift, because we believe you should love what you serve., • Work in a fun, family-oriented atmosphere where food, laughter, and conversation flow freely., • Earn competitive pay and great tips from happy customers who appreciate your stellar service., • Opportunities to advance within the restaurant—whether you want to become a head waiter or learn the ropes of restaurant management.

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  • Barista and Waiter / Waitress
    Barista and Waiter / Waitress
    hace 12 días
    £13–£13.5 por hora
    Jornada completa
    Battersea, Wandsworth

    Alma is a warm, vibrant, and welcoming coffee shop in the heart of Battersea. We’re passionate about serving exceptional coffee, delicious food, and creating a cozy atmosphere where our customers feel right at home. With a strong focus on great service and quality, we’re dedicated to delivering an outstanding experience every day. Are you a coffee lover with a friendly, customer-first attitude? We’re looking for a Barista/Waitress to join our team and help us continue to grow. In this role, you’ll craft beautiful coffee beverages, provide attentive service, and contribute to the smooth and enjoyable experience our customers expect at Alma. Responsibilities: • Prepare and serve a wide range of coffee drinks, including espresso-based beverages, lattes, cappuccinos, and more., • Take customer orders while offering warm, efficient, and attentive service., • Operate coffee machines, grinders, and other equipment with skill and care., • Maintain a clean, organized, and hygienic workspace, including regular equipment and surface cleaning., • Accurately handle and process customer payments., • Engage with customers to ensure they feel welcomed and well looked after., • Work collaboratively with the team to ensure smooth and efficient daily operations. Requirements: • Previous experience as a barista or waitress is preferred., • A genuine passion for coffee and a willingness to learn and grow., • Outstanding customer service and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Strong attention to detail and commitment to cleanliness., • Positive, friendly, and team-oriented attitude., • Flexibility to work a variety of shifts, including weekends and holidays. Benefits: • Competitive hourly wage plus service charge., • Training and development to grow your coffee-making skills., • A friendly, supportive, and inclusive team environment., • Free lunch and drinks during your shift., • Opportunities for growth and advancement within the café. If you love coffee, enjoy connecting with people, and want to be part of a passionate team, we’d love to hear from you!

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  • Customer Service Assistant
    Customer Service Assistant
    hace 26 días
    £24000–£26000 anual
    Jornada completa
    Bulls Cross, Enfield

    About the Company Vanquish Fitness was created in 2015 by two school friends, Oliver Maloney and Ruben O’Brien, and is now, not just an apparel brand and online retailer, but one of the fastest growing fitness communities in the world! Our mission is to inspire our colleagues on their pursuit of self defined greatness. Providing the time and resources that our employees need to strive to become Better Than Yesterday. About the Role We have an exciting opportunity within our Customer Service Team for someone to join us on a permanent full-time contract after successfully completing a 6-month probationary period, alongside an advanced title of ‘Junior Customer Service Executive’. We are looking for someone with a positive attitude, hardworking ethic and some knowledge within customer service, if you have more experience, then that’s always a bonus! We are looking for someone who encompasses our values and mission, and is excited about the idea of supporting our customers to have the best experience with our products and within our community. You will be the voice for our customers, so a compassionate, professional, and understanding nature is a must. You should also be a quick thinker, problem solver, team player, who is organised and has excellent written communication. You must be a highly motivated individual and eager to learn and provide the best service. Duties and Responsibilities • You will be able to provide First Class customer care via Gorgias and similar platforms., • Manage all customer communication efficiently and promptly., • Cooperate with couriers daily to resolve shipment issues or delays., • Proactively collaborate with the team to develop solutions for recurring queries or complaints., • Ensure adherence to Vanquish policies and procedures., • Relay relevant customer feedback to the Head of Customer Services and other relevant departments to optimize the customer experience. Please note: This role will require working some half-day Saturdays per month, from home. About You • Exceptional Customer Service experience, • Excellent customer service skills, • Computer literacy, including Microsoft Office and Gmail, • Fluency in English (written and spoken), • Ability to work well under pressure and adapt to change, • A highly motivated individual that is focused on developing, customer service, and using initiative., • Effective team player with a positive, hard-working attitude, • Ideally, experience with platforms such as Zendesk, Shopify, and social media, including live chat Benefits 35 hour working week Annual apparel allowance Discounts on everything Vanquish Attendance to our community events Free drinks in the office Company Socials Hybrid working (2 days from home) 35 hour working week Free Parking Modern office in the grounds of a beautiful House gardens, perfect for lunch time walks to get your steps in

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  • Beauty Therapist
    Beauty Therapist
    hace 2 meses
    £12.71 por hora
    Jornada parcial
    London

    We are seeking a professional, confident, and client-focused Beauty Therapist to join our team. This role includes delivering high-standard beauty and massage treatments, as well as providing front-of-house cover when required to ensure a seamless client experience throughout the salon. Key Responsibilities • Support smooth salon operations with booking, scheduling, and admin tasks., • Actively use and experience salon products and treatments to confidently recommend and retail them to clients., • Upsell tanning packages, beauty treatments, and retail products using personal product knowledge and experience, • Maintain salon standards- clean, organised, and always ready to impress, • Open and close the salon as part of your shift pattern, • Build relationships and contribute to our growing community of happy clients, • Deliver beauty and massage treatments (including Swedish and deep tissue) to an exceptional standard, • Conduct thorough consultations and tailor treatments to individual client needs, • Maintain outstanding hygiene, cleanliness, and treatment room presentation, • Confidently explain treatments, aftercare, and home-care recommendations, • Ensure accurate completion of client records, consent forms, and consultation, • Represent The Glo Co brand with professionalism at all times Treatments (subject to qualification) • Massage (Swedish / Deep Tissue), • Facials, • Waxing, • Eyebrow threading, tinting & lamination, • Sunbed and Red light therapy guidance (full training provided) Essential Requirements: • Qualified Beauty Therapist (NVQ Level 2 minimum; Level 3 preferred), • Qualified in massage (Swedish / Deep Tissue), • Previous salon or spa experience, • Excellent customer service and communication skills, • Confident working both in treatment rooms and front of house, • Strong attention to hygiene, detail, and presentation, • Reliable, punctual, and professional appearance Desirable (but Not Essential) • Experience in reception or front-of-house roles, • Retail and upselling experience, • Flexibility to work evenings and weekends What We’re Looking For • A people-person who thrives in a face-to-face, customer-focused environment., • Strong communication skills and a naturally approachable, friendly attitude., • IT literate (training will be provided)., • Works well under pressure and in a fast-paced, high-energy setting., • Previous experience in customer service or sales, ideally within beauty, wellness, or retail., • Experience supervising or managing a team, with the ability to motivate, coach, and develop staff., • A positive, proactive team player with strong attention to detail., • Confident in driving business growth through upselling, cross-selling, and promoting treatments and products., • Goal-oriented, with a focus on meeting KPIs and contributing to the overall success of the salon., • Passionate about delivering exceptional customer experiences while maintaining high standards of service and presentation. Schedule Part-time: Including weekdays, weekends, and bank holidays (shift pattern to be agreed) What We Offer • Competitive salary, • Expert training and development opportunities, • Employee discounts, • Monthly allowance, • Generous holiday package If you’re passionate about beauty, love working with people, and want to be part of a friendly, professional team that helps others feel their best, we’d love to hear from you! Job Type: Part-time

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