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Trabajos customer care work from home en Reino Unido

  • Work From Home – Paid Research
    Work From Home – Paid Research
    hace 5 días
    Jornada parcial
    London

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

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  • Hotel Operations Manager (London Cluster)
    Hotel Operations Manager (London Cluster)
    hace 13 horas
    £65000–£66788 anual
    Jornada completa
    Temple, London

    Job Ref: 13186 Branch: Apex Temple Court Hotel Location: Apex Temple Court Hotel, London Salary/Benefits: Competitive Salary plus excellent company benefits & perks Contract type: Permanent Hours: Full Time Shift pattern: 5 on 2 Off Hours per week: 40 Posted date: 04/06/2026 Closing date: 18/07/2026 Why join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as an Operations Manager. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our senior management team. We believe it is our personality, style and friendliness that makes Apex Hotels. Role overview: This is a highly visible role and as the daily face of the Hotel, you will be responsible for overseeing the continual development and delivery of our Apex Brand Values, our guest journey, our brand standards, cost controls, Hotel's profitability, Health & Safety, Sustainability, & Team culture. This role will involve operational coverage across a seven-day week rota, as required by the business. Your main responsibilities are for your home base, though you will be required to operate across our 2 London Hotels, as directed by the Hotel Manager for London, and the Regional General Manager, England. You may also be required to assist and support at our sister property in Bath Spa, as and when requested by the Hotel Manager, London & Regional General Manager, England. Key Responsibilities Customer centricity • To be highly visible at key operational times to ensure the drive and enhancement of the customer experience, • Maintain Team focus on 'the Customer's need', individualising and personalising service where possible and encouraging Team initiative, • Ownership of the full in stay and post stay customer service lifecycle, continually reviewing where improvements can be made and following up on customer feedback and addressing service gaps, • Ensure the highest cleanliness standards across all hotel's areas Growth & profitability • Collaborate with HOD's and Sales to support in following up customer lead opportunities and actively grow the business, • Work with HOD's to ensure that teams are upskilled and multiskilled in line with business requirements, • Analysis of daily / weekly payroll costs in accordance with forecasted and materialised revenue levels to ensure optimal staffing deployments are managed with overspend corrected within the same trading period, • Ensure effective holiday/sickness/absence management Employer of choice • In line with company initiatives, deliver and initiate regular team recognition, • Develop and coordinate a community / social calendar of events for cluster teams, • Support the delivery of regular company wellness initiatives Strategy delivery • Ensure F&B strategies, Menu implementation, packages and promotions are delivered on time, and that strategies are simplified, understood, and communicated through to all teams, ensuring delivery of Revenue targets, • Create and ensure a "Sales Team mentality" across all departments (Upselling, cross selling), • Continuously look for and action cost saving strategies, • Ensure that all operations are running smoothly in tandem with one another Company Policy and Risk Management • Ensure all legislative standards of performance are adhered to i.e. Health and Safety, Fire and Food Safety, IT and Accounting Compliance and HR procedures, • Collaborate with Risk and Compliance division to ensure all required training is delivered within timeframes required Making a difference • Implement and coordinate initiatives across the cluster in line with the 'giving something back' company charter, • Ensure ownership and accountability of our Sustainability Agenda across all departments About you: We love to welcome people with different experiences and from different places into our Apex family. To excel within this role, you will: • Maintain and enhance a guest and team centric culture, • Communicate effectively at all levels both verbally and in writing, • Influence and inspire confidence, • Demonstrate a coaching, supporting and challenging mentality that delivers operational results, • Build effective and productive relationships (internal & external), • Create an open environment, • Identify and manage best resources to achieve targets, • Translate strategies into practical plans You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 35 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey. If you are interested, click apply. We look forward to hearing from you! About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

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  • Barista and Waiter / Waitress
    Barista and Waiter / Waitress
    hace 1 día
    £13–£13.5 por hora
    Jornada completa
    London

    Alma is a warm, vibrant, and welcoming coffee shop in Primrose hill. We’re passionate about serving exceptional coffee, delicious food, and creating a cozy atmosphere where our customers feel right at home. With a strong focus on great service and quality, we’re dedicated to delivering an outstanding experience every day. Are you a coffee lover with a friendly, customer-first attitude? We’re looking for a Barista/Waitress to join our team and help us continue to grow. In this role, you’ll craft beautiful coffee beverages, provide attentive service, and contribute to the smooth and enjoyable experience our customers expect at Alma. Responsibilities: • Prepare and serve a wide range of coffee drinks, including espresso-based beverages, lattes, cappuccinos, and more., • Take customer orders while offering warm, efficient, and attentive service., • Operate coffee machines, grinders, and other equipment with skill and care., • Maintain a clean, organized, and hygienic workspace, including regular equipment and surface cleaning., • Accurately handle and process customer payments., • Engage with customers to ensure they feel welcomed and well looked after., • Work collaboratively with the team to ensure smooth and efficient daily operations. Requirements: • Previous experience as a barista or waitress is preferred., • A genuine passion for coffee and a willingness to learn and grow., • Outstanding customer service and communication skills., • Ability to multitask and thrive in a fast-paced environment., • Strong attention to detail and commitment to cleanliness., • Positive, friendly, and team-oriented attitude., • Flexibility to work a variety of shifts, including weekends and holidays. Benefits: • Competitive hourly wage plus service charge., • Training and development to grow your coffee-making skills., • A friendly, supportive, and inclusive team environment., • Free lunch and drinks during your shift., • Opportunities for growth and advancement within the café. If you love coffee, enjoy connecting with people, and want to be part of a passionate team, we’d love to hear from you!

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  • Cafe Supervisor
    Cafe Supervisor
    hace 1 día
    £28000–£31000 anual
    Jornada completa
    North Finchley, Barnet

    Position Type: Full-time / Permanent (Includes weekend shifts) Reports To: Café Owner ​About Us ​We are a passionate, independent community café nestled right in the heart of the park. We pride ourselves on being a welcoming hub for locals, families, dog walkers, and park visitors. Our focus is entirely on home-made, artisanal food,from specialty coffee and homemade cakes, pasta and bread to seasonal soups and thoughtful dishes served with genuine warmth. We love what we do, and we are looking for someone who shares that same passion for exceptional food and community spirit. ​The Role ​As our Café Supervisor & Lead Barista, you will be the face of the café and the heartbeat of the daily floor operations. This is a hands-on role where you will split your time between crafting excellent specialty coffee, managing the day-to-day workflow, and making sure every customer leaves with a smile. ​You will work closely with the owner to maintain high standards, and ensure the café runs smoothly, safely, and efficiently. ​Key Responsibilities ​Hospitality & Service: Welcome our diverse community of regulars and visitors with genuine warmth. Deliver efficient, friendly service even during our busiest peak hours. ​Coffee Excellence: Craft consistently high quality specialty coffee. Maintain milk steaming and latte art standards, and keep the espresso machine and grinder immaculately clean. ​Food preparation. Assist in the making of bread and pasta and support the kitchen. ​Daily Operations: Open and close the café securely. Confidently manage the POS/till system (Square/SumUp), process payments, and ensure accurate cash handling. ​Quality Control: Ensure our handmade food, cakes, and drinks are presented beautifully and consistently. Maintain strict food hygiene, health and safety, and cleanliness standards across the entire site. ​Stock & Display: Keep front of house displays looking vibrant, full, and appetising. Monitor stock levels and assist with ordering or inventory rotation. ​What We Are Looking For ​A People Person: Excellent communication and interpersonal skills are non-negotiable. You genuinely enjoy chatting with customers, building relationships, and handling busy situations with patience and grace. ​A Passion for Food & Drink: You care deeply about hospitality. You have a real interest in specialty coffee, artisanal food production, and quality ingredients. ​Proven Experience: At least 1–2 years of experience working as a senior barista or supervisor in a fast-paced, high-volume specialty café environment. ​Reliability & Initiative: You are punctual, organized, and proactive. You can see what needs to be done without being asked and can problem-solve on your feet. ​What We Offer ​A competitive hourly rate/salary based on experience. ​A vibrant, scenic, and uniquely rewarding working environment surrounded by nature and a great local community. ​Free meals and specialty coffee while on shift. ​A collaborative environment where your ideas for the café, seasonal menus, and operations are genuinely valued. ​Reasonable daytime hours Mondays and Tuesdays off (no late-night shifts!). ​To Apply ​If you have a passion for great food, excellent coffee, and community spirit, we’d love to hear from you!

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  • Founding Area Lead — Brand Ambassador Team
    Founding Area Lead — Brand Ambassador Team
    hace 5 días
    £1000 mensual
    Jornada completa
    London

    Company: The Pot London Location: London Type: Self-employed opportunity Pay: Commission, bonuses and future retainer potential Start Date: Immediate / Pre-launch stage The Pot London is building its first London ambassador team, and we are looking for one confident, experienced person to come in early as a Founding Area Lead. This opportunity is for someone who can sell, lead, recruit and build momentum. The Pot London is a fresh weekly meal subscription service delivering proper home-style food to households, offices, care homes and local businesses across London. We are now building our first sales and ambassador team to help grow pre-orders, business accounts and local awareness. This is not a normal flyer role. This is an opportunity to help build the first team behind a growing London food brand. What You’ll Be Doing You will help The Pot London grow by: • Promoting our meal subscriptions to households and businesses, • Approaching offices, salons, clinics, nurseries, gyms, care homes and local businesses, • Helping secure paid pre-orders, subscription sign-ups and business enquiries, • Introducing our corporate lunch packages and tasting boxes, • Helping recruit and support new brand ambassadors, • Helping ambassadors understand the script, the offer and the correct customer approach, • Tracking leads, referrals and results so opportunities can be followed up properly, • Helping The Pot London build strong local coverage across London Who This Is Great For This opportunity would suit someone aged 18+ who is confident, organised and comfortable speaking to new people. It could be a great fit for: • Someone with sales, field sales or promotions experience, • Someone who has worked in recruitment, events, hospitality, customer service or team leadership, • A confident self-starter who wants flexible earning potential, • Someone who wants to get involved early with a growing London brand, • Someone who enjoys speaking to both households and businesses, • Someone who is good at motivating others and building a team You do not need to be perfect. You do need confidence, consistency, good communication and the ability to follow up properly. Earning Structure This is a self-employed, commission-based opportunity during the first stage. For the first 4–6 weeks, you will earn through: • Your own customer sign-ups, • Business accounts you bring in, • Corporate tasting box bookings, • Approved ambassador referrals, • Performance bonuses linked to confirmed results After the first 4–6 weeks, we will review performance. If you have shown strong results, professionalism and leadership potential, you may be offered a confirmed Area Lead position. A confirmed Area Lead position may include: • A monthly base retainer, • Team override commission, • Recruitment bonuses, • Continued personal sales commission The starting retainer will depend on performance, team activity and confirmed results. What We’re Looking For We are looking for someone who is: • Confident speaking to people face-to-face, • Comfortable approaching businesses and introducing the brand professionally, • Reliable with communication, • Able to follow up leads properly, • Able to recruit, encourage and support other ambassadors, • Professional and respectful, • Self-motivated, • Serious about earning and growing with the brand Important This is a self-employed opportunity. You choose your own schedule and approach, but all promotion must be professional, honest and respectful. We do not allow: • Pressure selling, • Misleading claims, • Harassment, • Spamming, • Aggressive behaviour How to Apply Please send a short message with: • Your name, • The area of London you can cover, • Any sales, promotion, recruitment, customer service or leadership experience you have, • Whether you are comfortable approaching businesses, • Whether you are comfortable helping recruit ambassadors, • When you can start We are looking for someone who can move quickly, take initiative and help build something from the ground up. The first people in will have the biggest opportunity to prove themselves.

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  • Waiter / Waitress
    Waiter / Waitress
    hace 12 días
    £13–£15 por hora
    Jornada completa
    Notting Hill, Kensington and Chelsea

    Join our team as a Waiter/Waitress at italian restaurant 🍝🇮🇹 Job Type: Full-Time | High Energy | Fluent in Good Vibes and Italian Key Responsibilities: • Greet guests with a warm smile and ensure they feel like they’ve just stepped into a classic Italian home, where everyone’s treated like family., • Menu Maestro: Guide guests through our menu with expert recommendations, from explaining the difference between tagliatelle and pappardelle to pairing the perfect wine with their meal., • Take orders accurately and efficiently, making sure every dish arrives at the table exactly as the guest imagined., • Deliver dishes with flair, whether it’s a simple margherita pizza or a decadent tiramisu, ensuring every dining experience is memorable., • Keep an eye on your tables, anticipating guests’ needs before they even have to ask—because in Italy, it’s all about hospitality!, • Work closely with the kitchen and bar staff to ensure that food and drinks are served promptly and that special requests are handled with care., • Help maintain a lively, welcoming atmosphere in the restaurant, whether by engaging in friendly banter or sharing a laugh with guests., • Handle any guest concerns with grace, turning potential issues into opportunities to exceed expectations. What We’re Looking For: • Previous experience in a restaurant is a plus (preferably Italian restaurant), but if you’ve got a passion for food and people, we’re excited to train you!, • A love for Italian cuisine and culture—knowing your bruschetta from your bolognese is a big plus!, • You’re friendly, energetic, and great with people, able to make every guest feel special., • You can juggle multiple tables, orders, and special requests without breaking a sweat., • From remembering a guest’s favorite wine to ensuring the table is set perfectly, you never miss a beat., • You bring good vibes to every shift, making sure guests and coworkers alike enjoy their time at the restaurant. Perks: • Enjoy a complimentary staff meal during your shift, because we believe you should love what you serve., • Work in a fun, family-oriented atmosphere where food, laughter, and conversation flow freely., • Earn competitive pay and great tips from happy customers who appreciate your stellar service., • Opportunities to advance within the restaurant—whether you want to become a head waiter or learn the ropes of restaurant management.

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  • Customer Service Assistant
    Customer Service Assistant
    hace 1 mes
    £24000–£26000 anual
    Jornada completa
    Bulls Cross, Enfield

    About the Company Vanquish Fitness was created in 2015 by two school friends, Oliver Maloney and Ruben O’Brien, and is now, not just an apparel brand and online retailer, but one of the fastest growing fitness communities in the world! Our mission is to inspire our colleagues on their pursuit of self defined greatness. Providing the time and resources that our employees need to strive to become Better Than Yesterday. About the Role We have an exciting opportunity within our Customer Service Team for someone to join us on a permanent full-time contract after successfully completing a 6-month probationary period, alongside an advanced title of ‘Junior Customer Service Executive’. We are looking for someone with a positive attitude, hardworking ethic and some knowledge within customer service, if you have more experience, then that’s always a bonus! We are looking for someone who encompasses our values and mission, and is excited about the idea of supporting our customers to have the best experience with our products and within our community. You will be the voice for our customers, so a compassionate, professional, and understanding nature is a must. You should also be a quick thinker, problem solver, team player, who is organised and has excellent written communication. You must be a highly motivated individual and eager to learn and provide the best service. Duties and Responsibilities • You will be able to provide First Class customer care via Gorgias and similar platforms., • Manage all customer communication efficiently and promptly., • Cooperate with couriers daily to resolve shipment issues or delays., • Proactively collaborate with the team to develop solutions for recurring queries or complaints., • Ensure adherence to Vanquish policies and procedures., • Relay relevant customer feedback to the Head of Customer Services and other relevant departments to optimize the customer experience. Please note: This role will require working some half-day Saturdays per month, from home. About You • Exceptional Customer Service experience, • Excellent customer service skills, • Computer literacy, including Microsoft Office and Gmail, • Fluency in English (written and spoken), • Ability to work well under pressure and adapt to change, • A highly motivated individual that is focused on developing, customer service, and using initiative., • Effective team player with a positive, hard-working attitude, • Ideally, experience with platforms such as Zendesk, Shopify, and social media, including live chat Benefits 35 hour working week Annual apparel allowance Discounts on everything Vanquish Attendance to our community events Free drinks in the office Company Socials Hybrid working (2 days from home) 35 hour working week Free Parking Modern office in the grounds of a beautiful House gardens, perfect for lunch time walks to get your steps in

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