Customer experience advisor jobs in Reino Unido

At Audible, we believe stories have the power to transform lives. That's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THE ROLE Our Global People & Places team is seeking a talented Employee Relations (ER) & Human Resources (HR) Manager to join our London office. This dual-function role combines strategic employee relations expertise across our organization with hands-on HR partnership for our global hub teams. You'll support a positive employee relations climate that promotes employee safety, capability, engagement, and a high-performance, customer-obsessed culture. This position serves as a trusted advisor on complex ER matters while acting as the frontline HR consultant to the London Hub leader and local teams. This role offers unique career growth opportunities in a global, fast-paced environment with industry-leading People & Places practices. As an Employee Relations & Human Resources Manager, you will... • Manage and oversee ER casework, collaborating with Functional and Regional Senior HRBPs as needed, • Conduct and manage ER investigations, performance management, workplace conduct issues, and conflict resolution, • Support the design, implementation, and rollout of ER and compliance policies and programs, • Take ownership, play a supporting role in significant ER projects, • Partner with legal counsel and regional stakeholders to ensure compliance with local employment regulations, • Analyze ER trends and metrics to identify opportunities for proactive interventions and process improvements, • Act as a primary HR point of contact for the London Hub leader and teams, • Provide consultation on people matters including talent management, organizational design, compensation, and employee development, • Deliver guidance on company policies, local employment practices, and HR programs, • Collaborate with Global People & Places teams (Functional HRBPs, Talent Acquisition, HR Operations) to ensure seamless service delivery, • Support Hub leader(s) in maintaining an inclusive, productive, and engaging workplace culture, • Facilitate onboarding, employee lifecycle events, and organizational changes ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.- Bachelor's degree or equivalent • Experience in employee relations, labor relations, human relations or labor/employment law, • Knowledge of national and local employment laws and regulations, • Experience managing complex, sensitive ER cases with discretion and sound judgment- Advanced degree, law degree, or other specialized training in ER/HR, • Excellent written and verbal communication skills with the ability to establish partnerships and work collaboratively with senior leadership and across all organizational levels Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our ___ (___) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ___ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

At Aristocrat, the Senior Product Manager, is essential in driving forward the company’s worldwide gaming product approach. This role partners closely with senior leaders across the Global Product Organization to define and implement critical initiatives that develop Aristocrat’s product portfolio and investment priorities across Interactive, Social, and Land-Based markets. As a hands-on strategic contributor, you will help transform insights into action—guiding the development of product roadmaps, identifying market opportunities, and supporting decision-making that drives growth and innovation. Engaging with Content Strategy, Game Studios, Development, Analytics, and Commercial teams, you will secure synchronization between market requirements, business targets, and Aristocrat’s grand vision for premium gaming experiences. What you'll do • Support the ongoing development and execution of Aristocrat’s global gaming product strategy and roadmap., • Analyze market trends, competitor dynamics, and player insights to identify new opportunities and inform portfolio decisions., • Develop and maintain business cases and product investment frameworks to support data-driven decision-making., • Translate strategic priorities into actionable plans, requirements, and success metrics for execution teams., • Collaborate with Content Strategy, Game Studios, Development, and Commercial teams to guarantee the timely delivery of high-quality products and features., • Prepare and present insights, roadmap updates, and performance reports for executive team members., • Balance contending priorities across markets and teams while maintaining focus on business outcomes and customer value., • Act as a connector across teams—ensuring strategy, execution, and customer experience remain fully aligned. What we are looking for • Product management or strategy experience within gaming, land based gaming or i-gaming., • Strong strategic and analytical abilities with a track record of delivering successful product initiatives across multiple markets., • Experience influencing decisions and driving alignment across cross-functional, global teams., • Outstanding communication and storytelling skills, with the ability to synthesize insights for technical and executive audiences., • Adept at balancing long-term strategy with day-to-day execution., • Known for being a proactive collaborator and trusted advisor who gets results., • Ability to work in our central London office at least 3 days a week Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V * World Leader in Gaming Entertainment * Robust benefits package * Global career opportunities Our Values * All about the Player * Talent Unleashed * Collective Brilliance * Good Business Good Citizen Travel Expectations Up to 25% Additional Information At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

An established business within the HVAC and refrigeration sector is currently seeking an experienced HSQE Advisor on a full time permanent basis to join their central support team based in Dartford, although you can be based anywhere in the South ideally close to either Bristol or Southampton so you can attend the local office. You will visit manufacturing and customer sites across the South. This position plays a key role in maintaining and developing effective Health, Safety, Quality and Environmental management systems, ensuring full compliance with legislation and industry best practice across the business. You will work closely with management, project teams and site personnel to identify hazards, reduce risk and support consistent compliance standards. Key Responsibilities as HSQE Advisor • Support the HSQE Manager with the maintenance and improvement of HSQE management systems, • Implement, monitor and review HSQE procedures, documentation and reporting processes, • Provide technical advice to directors, managers, employees and subcontractors, • Support project delivery to ensure full CDM compliance, including Client, Principal Contractor and Principal Designer duties, • Act as a client interface for HSQE matters, • Investigate incidents, accidents and near-miss events and implement corrective actions, • Develop and manage audit programmes aligned with ISO 9001 and ISO 14001 standards, • Monitor contractor compliance and conduct site audits and inspections, • Report performance trends and improvement actions to senior management, • Maintain effective preventative and corrective action systems Essential Skills & Experience as HSQE Advisor • A confident HSQE professional able to work independently and collaboratively, • Excellent verbal, written and report-writing communication skills, • Highly organised with the ability to manage multiple priorities, • Full flexibility to travel to multiple sites, • Strong IT skills including Word, Excel and database systems Desired Qualifications & Knowledge of HSQE Advisor • Minimum 5 years’ experience in a similar HSQE role within industrial plant room, chemical, factory, construction, engineering/manufacturing or building services environments, • NEBOSH Certificate (or equivalent), • Demonstrable experience working to:, • ISO 9001:2015 – Quality, • ISO 45001:2018 – Health & Safety, • ISO 14001:2015 – Environmental, • Internal or Lead Auditor qualification (QMS, EMS or OHSM), • Professional membership such as IOSH, IIRSM or ISEP, • Working knowledge of CDM Regulations, • NEBOSH Environmental or Fire Safety Certificates, • Level 3 Award in Education & Training, • CCNSG Safety Passport, • Experience working with accreditations such as Safe Contractor or JOSCAR Why Consider this HSQE Advisor? • Salary: £42,000 – £48,000, • Company vehicle, 25 days holiday, Defined pension contribution plan, Life assurance, Private medical insurance, Company sick pay scheme, Ongoing professional training and development support If you want to join a forward-thinking HSQE team dedicated to ensuring safety, compliance and operational excellence across the business, please apply now!

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career As a Professional Services Consultant, you will be a pivotal technical expert, spearheading the successful deployment and initial configuration of our Prisma Access Browser (PAB) solution for customers. This is a highly impactful, hands-on role where you will directly translate customer security requirements into a fully operational and optimized cloud-delivered browser security solution. Working closely with customers, solution consultants, and project managers, you will implement PAB according to best practices and customer-specific needs. Beyond deployment, you will be a proactive driver, navigating complex environments, anticipating roadblocks, and accelerating our customers' journey to a Zero Trust architecture. You will solidify customer partnerships with Palo Alto Networks by ensuring they successfully adopt and maximize the value of PAB. If you thrive on technical challenges, leading complex deployments, and being the face of strategic, results-driven implementation, this is your next career move. Your Impact • Proactively Drive Technical Deployment: Execute the complete technical lifecycle of PAB implementation, including secure tenant setup and complex Identity Provider (IdP) integrations. Take ownership of the deployment timeline, proactively managing and overcoming any customer hesitations or delays to ensure rapid time-to-value., • Translate Strategy to Security Policy: Convert customer business and security designs into practical, effective PAB configurations, focusing on access controls, data loss prevention (DLP) rules, and web security policies., • Drive Adoption: Guide customers through the secure and large-scale deployment of the PAB extension/client to end-user devices using various enterprise deployment methods (e.g., GPO, MDM)., • Be a Proactive Technical Advisor: Serve as the go-to expert for PAB best practices, advanced feature utilization, and performance tuning, actively monitoring environments to pre-emptively identify, recommend, and resolve potential issues or areas for security posture improvement., • Resolve Complex Escalations: Act as the primary technical escalation point, performing deep-dive root cause analysis and coordinating across Support, Engineering, and Product teams for timely resolution., • Document and Transfer Knowledge: Create high-quality, customer-specific "as-built" documentation and deliver comprehensive operational training and knowledge transfer to customer administrators., • Advocate for the Customer: Capture and translate valuable field feedback into actionable feature requests, serving as a critical internal voice for product improvement and development., • Maintain expert-level understanding of Prisma Access Browser: Stay updated on latest product releases, security trends, and industry best practices. Actively participate in relevant training and certification programs to maintain technical proficiency. Qualifications Your Experience • 8+ years of experience required in a hands-on, technical, customer-facing role such as Professional Services Consultant, Technical Account Manager, or Senior Sales Engineer., • Proven track record of proactive engagement; the ability to take initiative to push customers toward successful deployment, manage project risks, and navigate organizational challenges or pushback to maintain project velocity., • Expert-level knowledge of core networking concepts (TCP/IP, DNS, HTTP/S) and enterprise security principles (Zero Trust, SASE, Firewall, Proxy, VPN)., • Demonstrated ability to independently lead and execute complex technical projects in customer environments, driving deployment to successful completion., • Advanced analytical and troubleshooting skills with a methodical approach to identifying, diagnosing, and resolving technical issues (Root Cause Analysis)., • Exceptional verbal and written communication skills with a proven ability to convey complex security topics to diverse technical and non-technical stakeholders., • Experience with Identity and Access Management (IAM) and authentication protocols, specifically integrating solutions with IdPs like Azure AD or Okta using SAML 2.0., • Familiarity with cloud and SaaS security architecture and the challenges associated with securing modern applications and browsers., • Knowledge of Prisma Access deployment, architecture, and traffic flows. These skills are desired and will be prioritized, accelerating time-to-value in the role: • Basic knowledge of enterprise tools for large-scale device deployment (e.g., Microsoft Intune, Jamf, SCCM)., • Industry certifications such as Palo Alto Networks (PCNSA, PCNSE), CISSP, or cloud-specific security certifications., • Basic scripting ability (e.g., PowerShell, Python) for automation or data manipulation. Additional Information The Team Our Professional Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign — it evolves. As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $140000 - $192500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found ___. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Job Title: Account Manager Location: Central London (2 days WFH, 3 days On-site) Salary: £43,000 + Commission About the Role As an Account Manager, you will own a portfolio of existing clients, acting as a trusted advisor and strategic partner. Your focus will be on building strong relationships and ensuring the platform continues to deliver measurable value, whilst identifying opportunities for upsell and cross sell. Responsibilities in this role include: • Manage and grow a portfolio of existing clients, acting as their main point of contact, • Build long term, trusted relationships with key stakeholders and decision makers, • Identify upsell and cross sell opportunities to increase account value and retention, • Conduct regular account reviews to understand client goals, usage and performance Requirements • 2+ years' experience managing existing B2B clients within SaaS environments, • Background in MarTech or digital marketing platforms preferred, • Proven success in account growth through upsell and cross sell Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Harris Hill is thrilled to partner with Christian Aid, to hire their new Web Optimisation Manager, to work in either London, Cardiff, Edinburgh or Warrington. You will play a key role in understanding user behaviour and improving performance across our digital ecosystem. You will lead insight-driven optimisation of user journeys, enhancing conversion rates, user experience and platform effectiveness in support of their fundraising and advocacy goals. By combining strong SEO leadership, CRO and UX expertise, and advanced analytics, you will identify performance issues, diagnose barriers to engagement, and deliver measurable improvements — always putting users first and aligning with Christian Aid’s values. The Web Optimisation Manager is a strategic, user-focused digital optimisation specialist with strong experience in SEO, CRO and UX on large or complex websites. You are confident using data and insight to diagnose issues, test improvements and demonstrate impact — particularly in fundraising or purpose-led environments. Key responsibilities: • Develop and implement technical SEO, AEO, and site architecture strategies to improve platform health and attract relevant traffic., • Deliver key technical SEO projects (crawlability, indexation, schema, site performance), alongside audits, keyword and competitor research, and backlink analysis., • Lead tag management, server-side tagging and customer data platform integration to ensure accurate tracking., • Review and optimise user journeys, UX and CRO, identifying conversion barriers and using behavioural insights, A/B testing and technical improvements to maximise impact., • Strong experience in technical SEO, CRO and UX, with a proven track record of improving user journeys and conversion, • Highly proficient in Google Analytics 4, SEMrush (or equivalent), Google Tag Manager, Hotjar or Contentsquare, Power BI and Looker Studio, • Experience developing and delivering CRO strategies, including A/B and multivariate testing, • Working knowledge of CMS platforms such as Drupal, with basic HTML and CSS understanding, • Salary and location- £48,937 in London (Waterloo). £44,056 in Cardiff, Edinburgh, Warrington., • Hybrid working- 2 days in the office, 3 days working from home., • Full-time, permanent., • 1st interviews, online 27th, 28th, 29th January

Are you an experienced HR professional looking for an exciting opportunity to lead and shape people strategies in a dynamic, fast-paced and values driven environment? ? We are seeking a Senior People Manager to join our People Team on a permanent basis for one of our non-profit clients based in central London. As a Senior People Manager, you will play a pivotal role in delivering high-quality people solutions, operational excellence, and exceptional client service across the organisation. ? Reporting to the Head of Talent & People Operations, you will work closely with senior stakeholders to implement the People Strategy, drive employee engagement, and foster a culture of diversity, inclusion, and wellbeing. ? This role offers autonomy, creativity, and the opportunity to lead HR projects, manage employee relations, oversee recruitment and onboarding, and shape learning and development initiatives. You will also take ownership of payroll administration, employee benefits, and reward and recognition programs, ensuring compliance with employment legislation and best practices. ? Key Responsibilities: • Collaborate with the Head and Director of People to implement the People Strategy and lead HR projects. ?, • Provide expert advice and support to leaders and employees on HR policies, employee relations, and performance management. ?, • Manage recruitment, onboarding, and induction processes to ensure a seamless employee experience. ?, • Oversee learning and development activities, including training programs and leadership development. ?, • Administer payroll and employee benefits, ensuring accuracy and compliance. ?, • Lead policy development and review to ensure progressive and inclusive practices. ?, • Manage employee relations issues, including discipline, grievances, and performance, with confidentiality and professionalism. ?, • CIPD qualification ideally at Level 7 and extensive generalist HR experience. ?, • Strong knowledge of employment law, GDPR, and HR systems. ?, • Proven track record in policy development, employee relations, and people management. ?, • Excellent communication, problem-solving, and organisational skills. ?

We are working with a leading international law firm to recruit an AML Specialist to join their London-based Risk and Compliance function. In this role, you’ll act as a trusted subject matter expert across AML and wider financial crime, supporting the business with complex queries, supervising junior analysts, and helping to continuously raise standards across the firm. You’ll work closely with senior risk stakeholders and internal teams in a fast-paced environment, providing clear, risk-based advice throughout the client and matter lifecycle. The role combines hands-on technical AML work with leadership, mentoring, and involvement in firmwide projects that have real strategic impact. The firm is looking for someone with extensive experience in a senior AML or equivalent role within a legal environment, with deep technical knowledge of UK money laundering regulations, regulatory guidance, and best practice. Experience supervising others and confidence operating as an escalation point are essential. The responsibilities will include: • Acting as a senior advisor on complex AML and financial crime matters across the firm, • Supervising, mentoring, and developing junior AML analysts, • Providing expert guidance during and after matter opening, identifying and mitigating risk issues, • Reviewing and assessing customer due diligence for new and existing clients, • Interpreting regulatory developments and embedding changes into policies and processes, • Driving enhancements to AML frameworks, systems, and controls, • Managing workloads across the AML team to ensure timely, high-quality delivery, • Designing and delivering targeted AML training, • Supporting and leading compliance projects as required, • Providing regular updates to senior stakeholders on AML, sanctions, and regulatory developments This is an excellent opportunity to step into a high-impact role within a well-resourced and collaborative Risk and Compliance team, offering exposure to complex, cross-border work and genuine scope for long-term development. If you’re ready to take the next step in your AML career and want to operate at a senior advisory level, we’d love to hear from you. Apply now or get in touch for a confidential discussion. Ref: 1453

This is an opportunity to join one of the most exciting success stories in cybersecurity, a publicly listed SaaS organisation that’s been a market force for 15 years and is scaling at pace. Salary: £60,000 + 15K comms (£75,000 OTE) Based: London (Hybrid 1-2 days in office) You’ll be the technical force behind the sales effort, partnering closely with Account Managers and channel partners to architect solutions, run slick demonstrations, and help customers understand why data security truly matters. You’ll be: • Understanding customer requirements and integrating the platform seamlessly into their environments., • Delivering compelling technical presentations and live product demos that win hearts, minds, and deals., • Managing full evaluation cycles — installations, seminars, RFP/RFI responses, partner enablement, and more., • Acting as a trusted advisor, articulating the importance of data security to everyone from hands-on users to C-level leaders., • Working independently while collaborating across teams in a fast-moving, high-energy sales environment., • Travelling occasionally, depending on territory requirements. What You’ll Bring To thrive in this role, you’ll need a blend of technical credibility, communication finesse, and a proactive mindset. This organisation loves people who are smart, adaptable, diligent, and hungry to learn. Essential: • Previous experience in a customer-facing technical role., • The ability to translate deeply technical concepts into clear, engaging conversations for all audiences., • Strong knowledge of Microsoft technologies - especially operating systems and Active Directory., • An understanding of security hardware/software., • IT security experience., • Relevant technical certifications. Key Competencies • Analytical thinking: able to connect dots, design workflows, and synthesise complex information., • Technical curiosity: always levelling up, always sharing expertise., • Urgency & focus: knowing when to move fast and how to prioritise., • Customer obsession: responding quickly, managing challenges, and keeping promises., • Problem-solving flair: investigating issues deeply and proposing smart alternatives., • Clear communication: whether speaking, writing, or presenting., • Adaptability: thriving amid change, challenges, and fast shifts., • Organisation & planning: using time wisely and setting realistic, actionable goals. This is a rare chance to join a company that sees cybersecurity from a completely different angle protecting data at its core, not just the perimeter. It’s a genuinely meaningful mission, backed by cutting-edge technology and a team that’s passionate about staying ahead of the threat landscape. If you want to grow fast, make an impact, and be part of a scaling global success story then APPLY NOW.

GCP Opportunity TechYard recruitment is working with a Google Consultancy who are looking to hire an experienced Google Cloud Analytics Practice Lead. They will own and scale our Analytics practice, setting the strategic vision for client data solutions built on the Google ecosystem. This pivotal role involves defining our go-to-market offering, leading client strategy engagements, ensuring delivery excellence across projects, mentoring a team of specialists, and driving pre-sales. The ideal candidate is a seasoned, commercially-minded analytics expert with hands-on experience across the Google Cloud and Google Marketing platforms (BigQuery, Looker, GA4, GMP). They must have a proven track record in client consulting, the ability to advise senior stakeholders and experience of building an analytics practice centered on marketing and customer data. Key Responsibilities: • Define and execute the go-to-market strategy for the Analytics practice, positioning them as a leader in AI-driven analytics solutions built on the Google Cloud, Marketing and AI ecosystem., • Own the commercial targets for the Analytics practice, driving a pipeline of new and organic revenue opportunities focused on high-value solutions like conversational analytics and advanced analytics., • Develop and implement tailored client strategies to expand our services, demonstrating how leveraging AI with their existing data can solve core challenges and drive proactive, data-driven decision making., • Act as the senior subject matter expert and strategic advisor during key client engagements, leading workshops to understand our client’s evolving business needs and translating them into tangible solutions., • Lead the development and review of all commercial proposals and Statements of Work (SOWs) for the Analytics practice, ensuring project scope, deliverables, and resource costs are accurately defined., • Provide ultimate oversight and quality assurance for all analytics projects, ensuring solutions are delivered by the team on time, on budget, and to the highest possible specification., • Own and maintain a detailed revenue forecast for the Analytics practice, providing regular updates to the senior leadership team to guide strategic decision-making and resource planning., • Build and sustain strategic, high-level partnerships with key Analytics stakeholders at Google (Cloud and Marketing teams) and within senior client organisations. Required Skills: • 10+ years proven track record in a senior consulting role (e.g., Principal Consultant, Practice Lead) within a marketing technology or cloud data consultancy, with a history of meeting or exceeding commercial targets., • Strong commercial acumen with demonstrable experience in pre-sales, owning a P&L or revenue target, and developing SOWs/commercial proposals., • Demonstrated experience in defining go-to-market strategies, winning new business, and achieving organic growth within existing accounts., • Demonstrable, hands-on expertise across the Google Cloud and Marketing Platform ecosystems, including BigQuery, Looker, GA4, and GMP., • Proven experience with AI and predictive analytics on the Google stack (e.g. using BigQuery ML or Vertex AI) to solve marketing and customer data challenges., • Exceptional verbal and written communication skills, with the ability to act as a senior advisor to C-level stakeholders and present complex technical concepts as clear business value., • Relevant Google Cloud & Google Marketing certifications are strongly preferred, • Strong quantitative and creative problem-solving skills, capable of designing and delivering actionable insights and differentiated solutions. If this is something that would interest then please get in touch for further information.

Ready to join a fast-scaling HealthTech company that’s redefining how an entire industry operates? This is a chance to take ownership of high-value, strategic sales cycles at a business where commercial talent has a direct impact on product evolution, company positioning and long-term market dominance. About the Company Our client is a high-growth B2B SaaS scaleup bringing modern technology, intelligent workflows and data-led decision making to the healthcare sector, which has been underserved for decades. Backed by tier-one investors and trusted by organisations across the UK and Europe, they’re building a category-defining platform that simplifies operational complexity and empowers providers to deliver better outcomes. With strong revenue momentum, expanding product lines and a mission that genuinely improves people’s everyday lives, this is a rare opportunity to join at a pivotal moment in their scale journey. Key Responsibilities: • Build, qualify and manage a robust pipeline of strategic prospects., • Deliver tailored demos that align product capabilities with complex customer needs., • Lead full sales cycles: outreach → discovery → evaluation → negotiation → close., • Navigate multi-stakeholder deals with senior leaders across commercial and operational teams., • Negotiate pricing, contracts and commercial terms with confidence and rigour., • Become a trusted advisor to prospects, developing long-term strategic relationships., • Share insights and trends from the market to influence product direction and GTM strategy., • Support and mentor junior team members by sharing best practices when required., • Partner cross-functionally to ensure seamless onboarding and long-term account success. About You • Proven experience in B2B SaaS sales with success closing mid-market or enterprise deals., • Strong track record of consistently hitting or exceeding quota., • Ability to lead complex, multi-stakeholder sales cycles with senior decision-makers., • Exceptional communication skills with credible C-suite presence., • Strong commercial mindset — confident in negotiation, pricing strategy and forecasting., • A strategic approach to building pipeline and influencing GTM direction., • Comfort operating in a fast-moving, scaling environment with evolving processes., • A empathetic, collaborative, curious and proactive mindset. Package & Benefits • £50,000 – £60,000 base salary + commission, • Generous share options — enabling you to participate in long-term company growth., • Hybrid working: 2 days a week in a London office., • 26 days holiday + bank holidays., • High-impact role with significant ownership and career progression opportunities., • Work alongside a high-performing, mission-led team with strong values and a collaborative culture., • Join a company backed by leading investors and positioned for major growth in 2025 and beyond., • Inclusive environment committed to equitable hiring and progression for all employees For a confidential discussion about this opportunity, please contact Tas Ravenscroft at Propel.

Bytes Bytes Technology Group is one of the UK’s fastest-growing IT providers, delivering cutting-edge solutions through Bytes Software Services and Phoenix Software. Since 1982, we’ve grown to over 800 employees across 6 locations, with a turnover exceeding £2bn in FY2024. We partner with SMEs, corporates, and public sector organisations to modernise and digitally transform their IT infrastructures. Our culture is built on investment in people - through training, career development, and recognition - creating clear pathways for progression and success. The Role We’re shaping the future of secure, connected businesses. As one of the UK’s most advanced Cyber Security & Networking practices, we’re building a highly specialised group dedicated to accelerating growth across our largest and most strategic customers. This is a senior overlay role within our Cyber Security & Networking division – you’ll collaborate closely with our top-performing Account Directors to engage at the highest levels of our clients’ organisations. Your role is to deeply understand their business strategy, uncover critical security and connectivity priorities, and deliver transformative solutions that drive measurable outcomes. You’ll act as a trusted advisor and subject matter expert, positioning Bytes’ market-leading cyber security and networking portfolio in alignment with our strategic vendor ecosystem. From shaping executive conversations to influencing major investment decisions, you’ll play a pivotal role in securing and enabling the UK’s most connected enterprises. What you’ll do • Drive Cyber Security & Networking sales by supporting account teams in identifying and closing opportunities, • Deliver solution-based presentations, proposals, and enablement sessions that showcase Bytes’ value, • Translate customer requirements into secure, scalable solutions using leading vendor technologies, • Position and onboard customers into Bytes’ cyber security and networking propositions, influencing service development, • Work closely with vendor account teams and align with strategic solution plays and incentives, • Train internal teams, create playbooks, and share insights that strengthen Bytes’ capability in this space What we’re looking for • Sales Overlay Expertise: Proven experience supporting sales teams to position and close complex technology solutions, • Commercial Acumen: Ability to identify opportunities, influence buying decisions, and accelerate deal velocity, • Cyber Security & Networking Knowledge: Hands-on experience or strong understanding of solutions from vendors such as Microsoft (Sentinel, Defender for Cloud), Palo Alto Networks, Check Point, Cisco, Fortinet, CrowdStrike, Netskope, F5, Akamai, and CyberArk, • Familiarity with security frameworks (ISO 27001, NIST, GDPR) and concepts like Zero Trust, SASE, SIEM/SOAR, • Familiarity with leading vendors and solutions across security, networking, and compliance frameworks, • Ability to engage confidently with C-level stakeholders and translate technical concepts into business value, • Strong organisational skills, excellent communication, and a proactive approach to driving results Why Bytes? At Bytes, we don’t just sell technology – we enable transformation. Our cyber security portfolio spans network security, cloud security, endpoint protection, identity and access management, and zero trust architectures, backed by partnerships with world-leading vendors including Microsoft, Palo Alto Networks, Check Point, Cisco, Fortinet, CrowdStrike, Netskope, F5, Akamai, CyberArk, and Commvault. We deliver consultancy-led solutions, managed services, and 24/7 SOC capabilities to help organisations reduce risk and stay resilient. You’ll join a team that thrives on collaboration, innovation, and growth, with clear opportunities to make an impact and accelerate your career. Ready to help us secure and connect the future? Apply now and be part of something bigger.

Pre-Sales Consultant (Ref: MK47041) An IT company is currently recruiting a Pre-Sales Consultant to work in their London office. In this role, you will be responsible for proposing enterprise infrastructure and security solutions through a structured consultation framework to achieve stable and continuous growth. The ideal candidate should have strong analytical skills, familiarity with compliance frameworks, and excellent communication abilities. ELIGIBLE APPLICANTS: • (O) Eligible visa: Permanent residence, Spouse, Partner, YMS, Graduate TYPE: full-time, permanent WORKING HOURS: 09:00 - 17:00, Monday to Friday SALARY: up to £48k START: ASAP LOCATION: London Pre-Sales Consultant Main Responsibilities: Pre-Sales Engagement • Support sales teams in identifying and qualifying opportunities, • Prepare and deliver presentations, proposals, and solution overviews to prospective clients, • Lead initiatives to develop and standardise consultation offerings based on frameworks such as Cyber Essentials, ISO 27001, and similar, • Translate customer needs and compliance obligations into actionable service packages and product features, • Assist in defining product roadmaps and service enhancements based on market trends and client feedback, • Monitor performance of consultation services and recommend improvements, • Engage with clients to gather requirements, analyse challenges, and propose compliant solutions, • Work closely with sales, technical, and delivery teams to ensure seamless handover from pre-sales to implementation, • Provide input for marketing materials and knowledge-sharing sessions Pre-Sales Consultant Ideal Candidate: • Pre-sales, product management, or IT consultation experience (Junior role acceptable), • Familiarity with IT security standards and enterprise solutions is an advantage, • Preferred Certifications:(advantageous, not mandatory), • Project Management: PMP or PRINCE2 (Foundation or Practitioner level) or equivalent, • Security: CISSP or equivalent, • Microsoft Power Platform related certifications or equivalent ** All applicants for the Pre-Sales Consultant must have the right to work in the country. *When contacting us, please include the job reference number (Ref: MK47041) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: As an Associate Professional Services Consultant, you will be part of a team that support and deliver the onboarding and on-going customer management of new and existing customers of the Bridger Insight XG Financial Crime Compliance platform. Relying on your product and industry expertise, you will ensure the best experience for our customers whilst delivery projects in a timely manner. About the Role: You will take new business and dedicated existing clients through the full onboarding process. Helping them to configure their financial crime strategy and advising them on best practice. #LexisNexis Risk Solutions operates as a recognised innovative leader in our field. We are a passionate team who see development as a creative and inspiring endeavour and are looking for people to join the team and deliver truly world beating products. This is a testing and exciting environment, and you should be comfortable working directly with customers. The Professional Services Consultant – Bridger is responsible for delivering business-focused implementation and migration services for LexisNexis Risk Solutions’ Bridger product suite. This role partners with clients to ensure successful onboarding, configuration, and transition from legacy systems to Bridger, aligning solutions with compliance objectives and operational workflows. The consultant acts as a trusted advisor, guiding clients through functional design, best practices, and change management, while coordinating with technical teams for execution. This position ensures clients achieve compliance objectives through effective functional implementation and smooth migration to Bridger. By combining business acumen with consultative skills, the Professional Services Consultant drives successful adoption and long-term client value. Responsibilities: • Business-Focused Implementation - Lead the implementation of Bridger solutions in line with client compliance and operational processes. Conduct workshops to capture business requirements and convert them into solution configurations., • Migration Support - Assist clients in planning and executing migrations from legacy platforms (e.g., WorldCompliance) to Bridger and provide guidance on data mapping, cleansing, and validation to ensure smooth transition., • Client Advisory & Best Practices - Advise clients on optimal workflows, screening strategies, and integration approaches to maximise efficiency and compliance and share industry best practices and regulatory insights relevant to financial crime compliance., • Project Coordination - Maintain project plans, timelines, and stakeholder communication throughout implementation and migration phases and act as the primary point of contact for business-related queries during the project lifecycle., • Stakeholder Engagement - Collaborate with Sales, Product, and Technical teams to ensure client needs are met and support proof-of-concept initiatives and assist Sales with business case development., • Training & Enablement - Deliver client training sessions on Bridger functionality and workflows and create user guides and functional documentation to support adoption., • Continuous Improvement - Identify opportunities to enhance client satisfaction and streamline migration processes and provide feedback to product teams on functional enhancements and client needs. Requirements: • BA/BS degree or equivalent experience in business, compliance, or related field., • Experience in financial crime compliance, professional services, or business process consulting., • Experience with system migrations and functional implementation projects., • A good understanding of compliance screening workflows, sanctions, and PEP processes and familiarity with Bridger or similar screening platforms., • Ability to manage multiple projects and stakeholders effectively., • Communication: Excellent written and verbal skills; able to present to business and technical audiences., • Technical Awareness (not hands-on): Basic understanding of data structures, APIs, and integration concepts and ability to liaise with technical teams and interpret technical requirements., • Travel: Up to 10% as required. . Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

HR Business Partner North West London 12 month FTC Up to £50,000 per annum We are looking for an experienced HR Business Partner to join a dynamic, fast-paced organisation and play a key role in shaping and delivering a high-impact people strategy. You will partner with senior leaders across multiple sites/functions, providing expert HR guidance that supports commercial goals, enhances colleague experience, and drives long-term organisational success. About the Role: As an HR Business Partner, you will act as a strategic advisor to managers and leaders, aligning people plans with business priorities. This is a hands-on, solutions-focused role requiring strong relationship management, commercial awareness, and the ability to influence at all levels. Key Responsibilities: • Work closely with leaders to translate business needs into clear and effective people initiatives., • Use HR data (e.g., turnover, absence, performance) to identify trends, risks, and opportunities., • Provide insight-led recommendations that balance commercial outcomes with a great colleague experience., • Act as a trusted advisor to managers on HR matters, building credibility across a diverse, multi-site operation., • Influence decisions and drive alignment across departments and stakeholder groups., • Foster strong, collaborative working relationships across HR and the wider organisation., • Lead or support organisational change projects, restructures, system implementations, and cultural initiatives., • Develop and execute communication and change plans that ensure smooth transitions., • Promote inclusion, wellbeing, and positive working practices., • Coach and support managers to build confidence in handling performance, ER, and people management., • Work with L&D/Talent teams to identify capability gaps and support appropriate development solutions., • Support workforce planning, succession, and talent development to ensure the right skills and capacity for the future., • Develop practical retention and talent strategies., • Use people insights to anticipate challenges and recommend sustainable solutions., • Provide pragmatic, legally compliant HR advice on a range of employee relations issues., • Diagnose root causes of people challenges and implement effective, data-led solutions., • CIPD Level 5 (or equivalent experience)., • Strong HR generalist background, ideally in a fast-paced, multi-site or customer-focused environment., • Solid understanding of UK employment law., • Experience leading HR initiatives and contributing to wider people strategies., • Proven experience in change management (e.g., restructures, TUPE, transformation).

Espire Infolabs is hiring for Senior Account Manager role for London, UK location, Job Role: Senior Account Manager – Software & Services (EMEA/Europe Focus) Location: London, UK Experience: 10–12+ years Industry: IT Services / Software Solutions Job Summary: We are seeking a seasoned Senior Account Manager with extensive experience in software and services sales in the European market. The ideal candidate will have a strong track record in managing key accounts, driving client satisfaction, and expanding business within existing clients. Exposure to the broader EMEA region is advantageous. The role requires deep expertise in Customer Experience Management (CEM) solutions, Platform Engineering, and Data & Integration solutions across multiple technology platforms, with a focus on the Retail, Supply Chain, and Logistics domains. Key Responsibilities: • Serve as the primary point of contact for assigned key accounts in Europe/EMEA., • Build and maintain strong, long-term relationships with C-level and senior stakeholders., • Understand client business needs and align company solutions to drive value and outcomes., • Collaborate with Pre-Sales, Delivery, and Product teams to ensure successful solution implementation and client satisfaction., • Identify opportunities to expand within existing accounts through upselling, cross-selling, and solution adoption., • Monitor account health, track KPIs, and prepare regular reports on account performance., • Act as a trusted advisor to clients, providing insights, recommendations, and strategic guidance., • Represent the company at industry events, client meetings, and strategic workshops. Key Skills & Competencies: • 10–12 years of experience in software and services sales/account management in the European market; EMEA exposure is a plus., • Strong experience managing key accounts, with proven ability to retain and grow client relationships., • Deep knowledge of Customer Experience Management, Platform Engineering, Data & Integration solutions., • Experience in Retail, Supply Chain, and Logistics domains is highly desirable., • Excellent negotiation, presentation, and communication skills., • Strategic thinking, problem-solving, and ability to manage multiple accounts simultaneously., • Customer-focused mindset with strong business acumen. Education: • Opportunity to work with global clients and cutting-edge technology solutions., • Collaborative and high-performance work culture., • Competitive compensation and benefits aligned with experience and performance.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: Are you a strategic leader with deep experience in relationship management and a passion for tokenization, institutional finance, and blockchain technology? As a Senior Partner Manager on the RippleX Partner Success team, you'll play a key role in accelerating the growth and impact of the XRPL ecosystem. You will serve as a trusted advisor to a portfolio of high-profile partners—including financial institutions, fintechs, and crypto-native builders—guiding them through every stage of their journey: from idea to integration to go-live and scale. This is not a passive role. You will be hands-on in shaping tokenization strategies, architecting utility on-chain, and removing roadblocks in dynamic, high-stakes environments. Your day-to-day will span deep technical discussions and executive-level strategic planning—always with the goal of maximizing partner success and driving meaningful, on-ledger activity. If you're excited to unlock real-world utility through tokenized assets and thrive at the intersection of institutional finance and blockchain innovation, we’d love to hear from you. WHAT YOU’LL DO: • Own and lead a portfolio of highly strategic and complex Institutional DeFi partners building on XRPL, with a focus on scaled adoption of tokenized asset use cases., • Define and drive strategic account plans that maximize long-term value for both Ripple and its partners., • Lead execution across technical and GTM workstreams, anticipating risks and aligning cross-functional resources to ensure successful outcomes., • Provide thought leadership and guidance to partners around tokenization, utility, regulatory considerations, and financial market structures., • Build and maintain strong executive relationships with C-level stakeholders at partner organizations, and act as a senior voice across Ripple internal teams., • Represent partner needs and priorities internally, influencing RippleX’s roadmap, product strategy, and go-to-market motions., • Identify opportunities for broader ecosystem impact and partner cross-collaboration to accelerate XRPL utility., • 10–12+ years of experience leading strategic partnerships or enterprise engagements in fintech, financial services, or blockchain—ideally with a focus on innovation and emerging tech., • Institutional Finance Acumen: Deep understanding of financial instruments and market structure (equities, bonds, repos, collateralized lending, etc.). Strong grasp of collateral management, capital efficiency, and how DeFi can impact these processes. Familiarity with regulatory frameworks (Basel III, MiFID, EMIR, etc.) and how they relate to tokenisation and digital asset adoption, • Tokenization Expertise: Strong command of tokenization models, use cases, and best practices. Able to influence strategy and guide partner implementation across the asset lifecycle., • Blockchain Fluency: Deep understanding of blockchain fundamentals and how they can be applied to financial use cases such as tokenization, settlement, and collateral management. Ability to evaluate different protocol features (e.g., scalability, finality, cost, security) and articulate how they impact institutional DeFi applications. Experience advising on interoperability protocols and bridging technologies (e.g., Axelar) to support cross-chain integration and ecosystem connectivity., • Go-to-Market & Utility Creation: Proven track record of launching scalable GTM strategies that result in sustained on-chain activity and partner adoption. Ability to cross-pollinate within Ripple and across partners., • Partner Enablement & Growth: Extensive experience leading strategic partnerships and enterprise relationships, with a focus on enabling partners from ideation through to build, compliance readiness, and scaled deployment. Adept at managing complex stakeholder dynamics across technical, product, and executive functions. Proven ability to proactively remove obstacles and shape partner strategy to drive momentum, unlock long-term value, and deliver measurable impact on ecosystem growth., • Problem Solving with Agency: Bias for action and proactive problem solving, especially when navigating ambiguity or institutional inertia. Strong “ownership mindset” to help partners go from idea to deployment with confidence. Strategic thinker with a proactive mindset—skilled at managing through ambiguity, resolving friction, and anticipating downstream impact., • Executive Presence & Trust Building: Experienced engaging at the C-suite level at tier 1 banks and asset managers, with credibility, empathy, and strategic insight. Trusted advisor in high-stakes conversations. Skilled in managing sensitive conversations (regulatory risk, commercial conflicts, etc.). Do Your Best Work • The opportunity to build in a fast-paced start-up environment with experienced industry leaders, • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning., • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team., • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in., • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team, • Competitive salary, bonuses, and equity, • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support, • Employee giving match, • R&R days so you can rest and recharge, • Generous wellness reimbursement and weekly onsite & virtual programming, • Generous vacation policy - work with your manager to take time off when you need it, • Industry-leading parental leave policies. Family planning benefits.

Job Description As a Lead - Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth in the Nordics market. In this role, you will develop new business opportunities and advocate multiple Freshworks product lines that focus on organizations (customers) with 500+ employees. As a brand ambassador, you will champion our innovative Software-as-a-Service products to make organizations more productive, efficient, and customer-oriented. Working hand-in-hand with our marketing team and our business development representatives, you will especially be responsible for the acquisition of new customers, the business development representatives (BDRs) will support you during the initial contact with potential customers and their qualifications. Your Role and Responsibilities: • Develop a strategic plan to source and develop business opportunities within your assigned territory and to exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities, • Cultivate relationships with executive-level decision-makers and strive to become a trusted advisor and a partner at your named accounts, • Generate specific opportunities at each enterprise account in response to customer requirements and unaddressed pain points, • Communicate constantly with other departments such as marketing and pre-sales regarding the design and execution of campaigns to improve our internal and external processes, • Use and administer available resources effectively, e.g. steering the business development and presales representatives to reach your individual sales goals., • Provide regular reporting of pipeline and forecasting to the Sales Manager, • Travel to customer locations and customer-focused events regularly, • Educate yourself to become an expert in SaaS products, CRM systems, and our product suite Qualifications • A diploma or Master’s degree is desirable, • Minimum 5-7 years of sales experience; preferably in an outbound/field executive SaaS software sales environment. Domain knowledge in the field of SaaS, CRM, or ITSM is advantageous, • Experience managing the sales cycle from business champion to the C-level, • Showed consistent overachievement of sales goals in a large geographic territory selling a technical product, • The high degree of customer orientation, negotiation of business terms in line-of-business, procurement teams, and senior management, • Experience managing and closing complex sales cycles; being an expert managing sales cycles with 60-90+ days, • Highly motivated, with a driven personality and a positive attitude toward sales and CRM products, • Willing to go the extra mile with a strong work ethic; self-directed and resourceful, • Project credibility with knowledge of the customer service domain, and the potential of the cloud as a game-changer in the enterprise. Understand complex customer requirements on both a business and technical level, • Fluent in English and any Nordics language is a must Sounds interesting? Then please send us your application and share your salary expectations as well as the earliest date you can join us. Please also feel free to visit our website to find out about other job postings. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Field Service Engineer We have openings in North and Southwest London and along the M4 Corridor Are you passionate about tackling technical challenges, delivering excellent customer service, and making a real impact in the field? At ENVEA, we’re looking for a talented and enthusiastic Field Service Engineer to join our team in the UK! Why Choose ENVEA? As a global leader in environmental monitoring solutions, ENVEA is committed to innovation and sustainability. We understand the importance of work-life balance and prioritise assigning work within your local area to keep time away from home to a minimum. While travel is a core part of the role, overnight stays are rare and limited, ensuring your personal life is respected. At ENVEA, you’re never on your own. Our team of experienced field engineers, technical specialists, and senior engineers are always on hand to provide guidance and assistance during site visits and technical challenges. With the support of dedicated supervisors and a knowledgeable technical support team, we’ll help you build confidence and excel in your role. What You’ll Do In this exciting and varied role, you’ll be the face of ENVEA, delivering expert service and support to customers in your allocated region. Your responsibilities will include: • On-Site Expertise: Repair, commission, calibrate, and fault-find (to board level) ENVEA’s state-of-the-art equipment at industrial sites., • Customer Training: Help customers maximise the potential of their systems with training on functionality and maintenance., • Problem-Solving: Diagnose technical issues and provide clear solutions, becoming a trusted advisor to our clients., • Feedback and Collaboration: Share your field insights with our internal teams to drive product improvements and future innovations., • Documentation: Accurately maintain service records and ensure timely completion of reports. What We’re Looking For We’re seeking someone who combines technical expertise with a passion for customer service. Our ideal candidate has: • A degree, HND, or equivalent in Electrical/Mechanical Engineering., • Experience in electronics, ideally within instrumentation or an industrial environment., • Previous field service experience (a plus)., • Knowledge of gas analysers or particulate emission monitors (advantageous but not essential)., • Excellent communication and problem-solving skills., • A full UK driving licence (held for at least three years). What Makes You a Great Fit • You’re a team player who thrives in a fast-paced environment., • You’re resilient, organised, and can prioritise tasks effectively., • You have a logical mindset and a passion for delivering outstanding customer service., • You’re flexible and willing to adapt to new challenges. Perks of the Job • Competitive salary and benefits package., • A strong focus on work-life balance, with travel mostly limited to your local area., • Comprehensive support from technical specialists, supervisors, and senior engineers to help you succeed., • Opportunities for professional development and training., • The chance to work with cutting-edge technology in a globally respected company., • Occasional opportunities for international travel.

Senior Account Executive - London About E-commerce is booming, but independent brands often can’t match the logistics of giants like Amazon. That’s where our client comes in. They help brands scale faster while delivering top-notch customer experiences, using their tech-driven logistics platform. Since 2018, they've powered over 600 brands - including MUJI, Zoeva, and Scuffers - through their proprietary WMS, Atlas, and a network of 7 warehouses across Europe. With 110+ employees in Paris, Madrid, and London, and backed by $20M+ in funding, they're on a rapid growth path - processing 10M+ orders in 2024 and expanding further. The Role We’re looking for a Senior Account Executive to join their London team and drive their continued growth in the UK. You’ll own the full sales cycle, build lasting relationships with leading e-commerce brands, and help scale their operations in a high-growth environment. What You’ll Do • Lead the end-to-end sales process - from prospecting and demos to proposals and negotiations., • Build strong relationships with clients and become a trusted advisor., • Collaborate with the team to improve sales processes and onboarding., • Represent them at events and promote our brand across the UK., • Mentor SDRs to boost lead quality and conversion. What We’re Looking For • 3+ years in an Account Executive role with proven sales success., • Native English; other European languages a plus., • Experience in SaaS or high-growth tech companies is a bonus., • Strong B2B sales skills, negotiation, and client relationship expertise., • Self-driven, organised, and results-oriented. What's In It For You? • Frequent trips to Paris to the HQ, as well as 2 international trips per year., • Transparent salary progression with double OTE., • Equity immediately (2 year vesting period).

👋🏻 Hi, we are FintechOS! We are the global leader in fintech enablement, with a mission to make fintech innovation available to every company. The FintechOS platform simplifies and accelerates the launching, servicing, and expansion of financial products and services, helping businesses recognize value up to ten times sooner than with other approaches: with FintechOS, financial institutions can get up and running with new financial solutions in as little as 12 weeks. About the Role We are seeking a highly skilled SME Mortgage to serve as a trusted advisor for prospects, customers, and partners within the UK mortgage and lending ecosystem. This hybrid role bridges pre-sales, solution consulting, and delivery, ensuring that clients fully leverage the power of the FintechOS platform to build innovative, digital-first lending experiences. The ideal candidate combines deep UK mortgage domain expertise, hands-on technical capability, and strong client-facing communication, guiding organizations from discovery through design, build, testing, and adoption. Key Responsibilities Advisory & Pre-Sales Engagement • Act as a trusted advisor to prospects and newly onboarded customers, illustrating how FintechOS can transform their lending operations into modern, digital-first businesses., • Support pre-sales teams by architecting, engineering, and demonstrating tailored mortgage and lending solutions., • Engage credibly with stakeholders at all levels, from engineers to executives, ensuring alignment and clarity on solution direction., • Proactively address concerns, mitigate risks, and represent FintechOS technology with confidence and professionalism., • Collaborate with product specialists and ecosystem partners to craft competitive solutions aligned with regional and market-specific UK mortgage needs. Solution Consulting & Delivery • Lead requirements elicitation sessions and discovery workshops to capture functional, non-functional, and technical specifications., • Translate business requirements into solution designs leveraging the FintechOS platform, defining data flows, integrations, and architecture components., • Perform Gap Analysis to determine what can be achieved through configuration versus extension or customization., • Document solution specifications clearly for development teams and provide continuous functional guidance throughout the delivery lifecycle., • Participate in and/or lead testing, training, and knowledge-transfer activities to foster client and partner self-sufficiency., • Triage issues and change requests, driving the resolution process while supporting all delivery project stakeholders., • Deliver onsite and online training—standard or customized—to both customers and FintechOS partners., • Contribute to internal methodologies, frameworks, best practices, and expert content relevant to mortgage and lending solutions., • Coach and mentor new colleagues, contributing to onboarding and capability-building initiatives., • Work as a bridge between Delivery, Technology, and Pre-Sales teams to ensure a consistent, high-quality customer journey from initial engagement through ongoing adoption., • Support Customer Success and Partner Success teams by addressing technical queries, providing recommendations, and advising on solution approaches., • Enable FintechOS partners to use the platform effectively, especially within mortgage and lending solution contexts. Requirements Technical Expertise • Several years of experience with API-driven architectures., • Hands-on engineering capability, including the ability to prototype solutions and contribute code or configuration to accelerate customer value., • Strong understanding of traditional enterprise architecture within financial institutions, paired with advocacy for modern, digital-first approaches., • Deep knowledge of cloud-native, service-oriented, and event-driven architectures, including security and compliance considerations., • Mandatory UK mortgage experience with a strong understanding of end-to-end lending processes (originations, underwriting, servicing, compliance, affordability, KYC/AML, broker/packager journeys, etc.)., • Experience engaging confidently with customers and prospects in consultative, technical, and sometimes critical client-facing situations., • Strong facilitation skills for workshops, discovery sessions, and cross-functional meetings., • Entrepreneurial mindset with the ability to work autonomously while thriving in a collaborative team environment., • Ability to create clear functional and non-functional specifications and translate business needs into actionable technical solutions. What We’re Looking For A passionate, technically strong, and domain-experienced mortgage SME who thrives at the intersection of technology, customer engagement, and business transformation. Someone who can guide customers through complexity, articulate compelling solution visions, and ensure successful execution using FintechOS capabilities. Our culture: • We are a highly motivated team, tackling significant technical challenges in one of the biggest industries in the world. We are driven by the impact our work can have on millions of people globally., • At FintechOS, we strive to be the place where a diverse mix of talented people want to come, stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers., • We are a venture-backed business co-headquartered in New York and London., • We serve international clients across North America and Europe., • Our customers range from globally strategic companies like Groupe Société Générale, Admiral Group, and BPCE Oney to game-changing players like Vibrant, eMag, and Howden., • Our partners include both niche consulting agencies and global consulting firms and systems integrators, including Deloitte, EY, and PwC.

HR Professional | Rapidly Growing Lunch Restaurant Group | 65-75k| UK-Based Location: UK (London, with occasional travel) Employment Type: Full-time, Permanent Scope: Supporting one key brand initially, with clear progression into a group-wide HR leadership role. Are you an HR professional with experience across both corporate environments and operational, shop-floor settings, such as hospitality, retail, or food & beverage? We are a fast-growing grab-and-go restaurant group seeking a hands-on, commercially minded HR leader to help shape and scale our people function during an exciting period of expansion. This role offers the opportunity to influence organisational culture, improve HR processes, and partner closely with senior stakeholders. You will initially support one of our core brands and, as the business grows, transition into a group-level position overseeing HR across multiple concepts. Key Responsibilities • Develop and implement HR strategies aligned with business needs and growth plans, • Oversee the full employee lifecycle, with a strong focus on onboarding, compliance, and performance management, • Lead recruitment for operational and head-office roles, partnering with hiring managers across the business, • Advise and coach managers on employee relations, HR policies, and people management best practices, • Ensure compliance with UK employment law and maintain up-to-date HR documentation, • Maintain accurate people analytics (headcount, turnover, retention trends, engagement insights), • Drive employee engagement and help build a positive, inclusive workplace culture, • Manage HR systems—including Fourth Workforce Management and Fourth Payroll, • Oversee timesheet accuracy, absences, holidays, and weekly labour controls, • Collaborate with external HR consultants on specialised or complex cases, • Support day-to-day HR operations and assist head office functions when needed What We’re Looking For • Proven experience as an HR Manager or Senior HR Advisor in hospitality, food & beverage, retail, or similarly fast-paced, customer-facing environments, • Strong understanding of UK employment law and experience supporting distributed, high-volume frontline teams, • Solid experience managing recruitment, onboarding, and HR operations at scale, • CIPD Level 5+ (or equivalent practical experience) – highly advantageous, • Comfortable implementing and improving HR systems and processes (experience with Fourth is a plus), • Strong communication skills, with the ability to influence at both shop-floor and senior leadership levels, • Proactive, adaptable, and solutions-focused, with a desire to grow into a group-level HR leadership role Why Join Us? • Join a modern, fast-scaling restaurant group with strong brand recognition and ambitious growth plans, • Take ownership of HR for a key brand, with a clear path into a group-wide leadership role, • Make a meaningful impact by shaping people strategy, culture, and HR operations from the ground up, • Work directly with founders and senior leadership in an entrepreneurial, supportive environment, • Competitive salary and excellent long-term growth potential

🚨NEW OPPORTUNITY‼️ Role: Insurance Broker / Protection Advisor Location: London/Essex Tenure: Full-Time | Hybrid Proper Recruitment are delighted to be working with a growing brokerage in Essex, seeking a motivated Protection Advisor to provide tailored protection advice (Life, Critical Illness, Income Protection, Home/Buildings & Contents) to individuals, families and company directors. You’ll thrive in a fast-paced, target-driven environment, delivering outstanding service while helping clients secure financial peace of mind. This role is hybrid working role. Responsibilities: • Consult with clients to understand their protection needs, lifestyle and financial goals, • Provide whole-of-market or panel-based advice across Life, CI, IP and Home/Buildings & Contents insurance, • Prepare quotes, comparisons and clear recommendations aligned to client requirements, • Ensure full compliance with FCA/network guidelines and internal procedures, • Maintain strong product knowledge and keep up with industry changes, • Build long-term client relationships through exceptional service and timely follow-up, • Achieve and exceed personal and team-based sales targets and KPIs, • Maintain accurate records; submit applications via CRM and insurer portals, • Handle policy amendments, renewals and post-sale client queries Requirements: • 1–2+ years’ experience in insurance, financial services or protection sales (ideally advised), • Strong knowledge of Life, Critical Illness, Income Protection and Home insurance products, • Excellent communication, rapport-building and objection-handling skills, • Target-driven, self-motivated; able to work independently and as part of a team, • Familiarity with FCA requirements and working in a regulated environment, • Confident using CRM systems and insurer portals, • CeMAP, R05 or equivalent qualifications (or ability to trade) Benefits: • Competitive base salary with generous commission structure, • Access to high-quality, warm leads from established mortgage businesses, • Ongoing training, CPD and support from experienced team leaders, • Clear career progression and support towards industry qualifications, • Flexible working options (office-based/hybrid subject to experience), • Supportive, team-oriented culture focused on integrity and customer outcomes, • Pension, • Competitive Holiday Entitlement, • HR & Wellbeing Services, • Company Events / Mentoring & Coaching, • Hybrid Salary: • £30,000–£35,000 base + commission [OTE £75,000+ First Year Rising to close to £100,000 Year 2] If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Overview JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,200+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit Principal Responsibilities • Use extensive product and industry knowledge to effectively serve as the business/functional advisor for large, complex, cross-product, high-profile projects, translating business requirements into solution needs while configuring the application to meet those objectives., • Consistently and independently build functional solutions within the Statement of Work (SOW) specifications, meeting all scope, time, and budget requirements., • Develop and maintain project documentation with minimal or no support from others., • Leads the collaboration with other departments within JAGGAER to address and resolve client issues. Proactively establishes communications with JAGGAER peers across departments to avoid issues., • Manages a portfolio of assigned implementation projects, including large, complex projects, and may carry a heavier project load when the business dictates., • Proactively and accurately identify and manage project risks, including s/w issue resolution, scope challenges, and project delays, and is often able to avoid issues with early identification of the risk., • Independently lead on-site and remote requirement-gathering sessions., • Establish and manage relationships with clients to sustain a strong business connection., • Ensure a successful client transition from Implementation to Support., • Provide guidance for and deliver against all project controls, including budget vs. actual for project hours, forecast accuracy, and revenue attainment, with a high degree of accuracy and less support., • Manage communication of appropriate project information to clients and within JAGGAER, including executives and senior-level management., • Identify, communicate, and manage changes to project scope that have an impact on the company’s resources, time, and/or financial commitments via a change order process., • Provide continual work direction and mentoring to other team members and influence others through motivation and encouragement to accomplish team goals., • Relay business process recommendations based on client requirements., • Develop and consult on best practice recommendations for business process changes., • Develops and leads the adoption of best practices., • Manages additional stretch assignments beyond client projects. Position Requirements • Bachelor's degree preferred, • 5+ years of business experience with 3+ years of demonstrated experience in application implementations /providing consulting services in a client environment, • 3+ years of eProcurement, Supply Chain, or Contract Lifecycle Management software application experience is preferred., • Significant experience implementing software-as-a-service (SaaS) software solutions or ERPs with systems integration preferred., • Excellent project management, interpersonal, negotiation, communication, presentation, documentation, and problem-solving skills., • Must be able to learn quickly, make strong individual contributions, and handle multiple projects simultaneously in a team environment., • Ability to consistently act independently, take initiative, and drive tasks and issues to resolution., • Strong, executive-level presence and experience in facilitation., • Excellent written and verbal communication skills are a must. Will work extensively over the phone and in person with clients and suppliers., • Hands-on experience with project management methodologies; Waterfall is preferred, • Business automation and workflow process development are desirable., • Proficient in the use of PowerPoint, Project, Visio, Excel, and Word as well as other typical business productivity tools., • Is experienced, confident, articulate, succinct, professional, and has sound judgment and critical thinking skills., • Innovative, forward-thinking, develop and scrutinize best practices., • Early adopter and able to influence change., • Successfully manage a changing environment., • Required to travel domestically and internationally. Travel ranges from 20-30%. A passport is required for international travel., • Strong written and verbal English Language essential, additional languages preferred, • Have the right to work in the UK and are willing to undergo a background check, as this role will require National Security Vetting at Security Clearance (SC) level Our Offer • International and professional environment with global career opportunities. Social and friendly office located in the heart of Farringdon, London, • Trust-based flexible work culture, and rewarding commission and bonus schemes, • "Work from abroad" policy for up to one month per year, Birthday day off, and two extra paid leave days for volunteering, Private health insurance, dental insurance, and health cash plan, cycle-to-work scheme, • Office breakfast every Wednesday and office drinks every Thursday, and summer and winter parties Our values At JAGGAER, our business is about people. Our products are built on intellectual property, but the real differentiator is the teams behind them — the way we collaborate, innovate, solve problems, and deliver for customers. TEAM gives us a common set of expectations for how we work together across products, cultures, and geographies. Transparency – Openness Builds Trust Candor strengthens relationships, speeds decision-making, and ensures problems are solved together—with customers, teammates, and partners. Entrepreneurial Spirit – Own It, Drive It, Make It A scrappy, customer-obsessed, problem-solving mindset is at the cornerstone of both organizational and personal growth. Accountability – Thumbs In, Not Fingers Out We take responsibility ourselves before pointing elsewhere. Metrics-Driven Results – Outcomes Over Activities Data and evidence guide our decisions, help us course-correct quickly, and ensure we’re delivering real impact.

Senior Account Manager - I&C Energy (B2B) A leading UK energy company is looking for a Senior Account Manager to join their Large Business Sales team. You'll manage a portfolio of complex, high-value electricity supply customers and drive growth through new business, strategic relationship management and innovative energy solutions. This is a fantastic opportunity to join a business that's at the forefront of the UK energy transition; combining commercial expertise, customer focus and sustainability goals to deliver long-term value. Role Overview You'll be responsible for growing and managing a portfolio of large supply customers (typically >20GWh annual consumption), delivering tailored energy solutions and developing multi-level relationships within major organisations. Acting as a trusted advisor, you'll help clients navigate market developments, contractual terms and industry regulation, while identifying opportunities to up-sell value-adding products and services. Key Responsibilities: • Manage and grow a portfolio of high-value, complex B2B energy customers., • Achieve targets related to structured electricity supply contracts and value-added services., • Identify and develop new business opportunities to expand portfolio value., • Build strong, multi-level relationships with customers and key internal stakeholders., • Use consultative selling to align customer priorities with company solutions., • Lead virtual teams to deliver customer and commercial goals., • Maintain in-depth knowledge of energy markets, business trends and industry drivers., • Ensure full compliance with internal governance, policies and processes. Key Skills & Experience: • Essential to have a proven track record in B2B account management or business development within the energy or utilities sector., • Strong understanding of large corporate energy markets and commercial contracts., • Excellent stakeholder management and communication skills - able to influence at senior levels., • Commercially astute with strong analytical and negotiation skills., • Confident discussing complex products, pricing models and risk management methodologies., • Self-motivated, proactive and results-driven with the ability to work independently., • Collaborative approach with a passion for continuous improvement and innovation. What's on Offer: Competitive base salary between £70k- £80k/ annum DOE, plus excellent benefits. Remote working opportunities available, with occasional travel required.

HCL Tech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We are powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. Experience Required: 10+Years. Job Description: As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You'll work closely with clients and development teams to translate complex business requirements into technical architectures that drive efficiency and innovation across the platform. Key Responsibilities: • Architectural Leadership: Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and client business objectives. This includes high-level and low-level technical design., • Platform Strategy & Roadmapping: Develop and articulate ServiceNow platform strategies and roadmaps, identifying opportunities for leveraging out-of-the-box capabilities, integrations, and strategic customizations., • Technical Advisory & Governance: Act as a subject matter expert and technical advisor to clients and internal teams, providing guidance on platform capabilities, performance optimization, security, and scalability. Establish technical governance to ensure solution integrity., • Requirement Analysis & Solution Design: Collaborate with business stakeholders to gather and analyze complex requirements, translating them into comprehensive technical designs and architectural blueprints for ServiceNow implementations., • Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to:, • Integrated Risk Management (IRM): Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management., • Security Operations (SecOps): Vulnerability Response, Security Incident Response, Security Dashboards., • IT Service Management (ITSM)., • IT Operations Management (ITOM)., • Customer Service Management (CSM)., • Integration Design: Design and oversee the implementation of complex integrations between ServiceNow and other enterprise systems, leveraging various integration methods (e.g., REST, SOAP, JDBC, MID Server)., • Technical Oversight & Quality Assurance: Provide technical oversight to development teams, ensuring adherence to architectural patterns, coding standards, and performance best practices. Participate in code reviews and ensure solution quality., • Prototyping & Demonstrations: Lead the creation of technical prototypes and conduct demonstrations of proposed ServiceNow solutions, showcasing platform capabilities and addressing client requirements., • Performance Tuning & Optimization: Identify and address performance bottlenecks, ensuring the scalability and optimal performance of ServiceNow applications., • Advanced Scripting & Development: Possess expert-level experience with ServiceNow scripting (Server-side JavaScript, GlideRecord, GlideSystem, UI Policies, Business Rules, Client Scripts, Script Includes) and the development of custom applications., • Agile Leadership: Guide agile development teams from a technical perspective, ensuring that user stories and technical tasks align with the overall architectural vision and delivery goals., • Platform Evolution: Stay current with the latest ServiceNow features, releases, and industry trends, applying new knowledge to enhance architectural designs and client solutions. Skills required: • Extensive experience as a ServiceNow Technical Architect or in a similar lead architectural role., • Demonstrated ability to design and implement end-to-end ServiceNow solutions across multiple modules., • Deep understanding of the ServiceNow platform architecture, data model, and security framework., • Expertise in ServiceNow best practices, including platform governance, performance optimization, and security hardening., • Proven experience with large-scale ServiceNow implementations and complex integrations., • Strong analytical and problem-solving skills with the ability to articulate complex technical concepts to both technical and non-technical audiences., • Experience with Agile development methodologies., • Relevant ServiceNow certifications (e.g., Certified Master Architect, Certified Technical Architect, Certified Application Developer, Certified System Administrator). Platform expertise required: ServiceNow GRC & SecOps.

We're looking to expand our showroom team with another sales advisor! This is an exciting role, with a few different responsibilities. Advising customers in store, liaising on the phone with customers booked in for installations, and booking in customers on the day of their appointments. Our showroom offers a massive range of products from car audio & security solutions, to performance and styling parts like wheels, carbon fibre, and exhausts. Full product training can be provided, but basic knowledge and some form of previous industry experience is essential. ROLE WILL INVOLVE: • Assisting customers in store to provide pre and post sales support., • Booking customers in to our workshop for bespoke installations., • Liaising with booked in customers for any changes to appointments., • Be the face of our business and the first point of contact for new customers. ESSENTIAL CRITERIA: • Previous retail or automotive industry experience essential., • Good written and verbal communication skills., • Passion for providing excellent customer service., • Passion for cars is ideal but not required. OTHER DETAILS: • 5 day week / Store hours: 9am-6:00pm Monday-Saturday, • Based in Hayes, West London, UB3 3NF, • On-site free car parking, • Competitive salary depending on experience

Telesales Executive Dental by Design – Hammersmith, London (On-site) Turn Enquiries Into Action – Join Dental by Design Dental by Design is redefining what private dental care means in London. As we continue to grow, we’re looking for a confident, commercially minded Telesales Executive with strong B2C sales experience to take ownership of inbound enquiries and convert them into booked appointments. This role is about sales, conversion, and customer experience. You’ll be the first person prospective patients speak to—and the person who gives them the confidence to take the next step. If you’re used to selling high-consideration services to consumers and know how to build rapport quickly, this role will suit you perfectly. The Essentials • Position: Internal Sales & Patient Conversion Advisor, • Location: Hammersmith, London (modern private clinic), • Responding promptly and professionally to inbound enquiries via phone, email, and web forms, • Building rapid rapport, understanding customer needs, and confidently guiding conversations forward, • Converting warm B2C enquiries into booked consultations, • Managing a high daily volume of leads while maintaining a premium, personalised approach, • Following up consistently to maximise conversion rates, • Updating CRM records accurately and maintaining clear enquiry notes, • Working closely with front-of-house and clinical teams to ensure seamless handover, • 2+ years’ B2C telesales or inbound sales experience (e.g. private healthcare, dental, aesthetics, property, automotive, travel, education, fitness, luxury services, or similar), • A confident communicator who builds trust quickly and knows how to close, • A proven track record of converting enquiries into bookings or sales, • Comfortable working to targets and KPIs in a fast-paced environment, • Highly organised, proactive, and excellent at follow-up Why Join Dental by Design? • Warm inbound leads only — no cold calling, • Structured training and support to help you succeed, • Clear progression opportunities within a growing private clinic group, • Modern, well-connected Hammersmith location, • Meaningful work helping people take an important first step towards better confidence and health

🚨NEW OPPORTUNITY‼️ Role: Mortgage Administrator Location: Hainault / Brentwood Essex Proper Recruitment are delighted to be working with a successful mortgage brokerage in Essex who are looking for an experienced Mortgage Administrator to provide support to clients within a fast-paced and busy customer focused role. The ideal candidate will be confident, have enthusiasm, be a team player, have excellent communication skills and comfortable on the phone to clients. Must have an understanding of mortgages and the property purchasing process. This is an office based role Monday - Friday during probation [3 months] then will become Hybrid. Responsibilities: • Dealing with incoming calls, emails, post and voicemails, responding to any non-advisory queries in a professional and timely manner and referring any advisory queries to the relevant advisor, following these up with the relevant broker to ensure a response has been issued., • Liaising with solicitors, lenders, estate agents and brokers to progress mortgage applications from start to finish as quickly and seamlessly as possible, • Ensure our customer service database is kept up to date and all information held is accurate and that team members are also keeping the systems up to date/correct, • Keeping clients updated on the status of their application(s), ensuring every step of the customer journey is as clear and stress free for the client as possible, • Inputting cases on to our system, ensuring all details are accurate and all documents have been received in line with our compliance policies, • Experience in the mortgage broking industry vital, • Excellent written & verbal communication skills, • Meticulous with a keen eye for detail, • Positive & enthusiastic attitude with the ability to prioritise our customers’ needs and requirements at all times, • Ability to work under pressure and problem solve, both independently and as part of the team, • Computer literate and familiarity with Microsoft office, • Well organised with excellent time keeping, • Pension, • Competitive Holiday Entitlement, • Flexible working hours, • HR & Well Being Services, • Company Events, • £30,000 - £35,000 If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Please submit your CV and apply. Any enquiries can also be directed to or by phone – 0208 057 4047

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career Service Delivery Leaders serve with an account-centric focus managing the customer lifecycle serving as the Voice of the Customer. In this role, you will operate as the point of contact for the post-sales journey driving adoption and consumption across the breadth of Palo Alto Networks’ products. Account Customer Success Managers operate across Cyber, Cloud, and Network Ops technologies paired with subject matter experts. We work with customers to deliver value and maximize the security & value of their investments in Palo Alto Networks products. In this role, you will work closely with CISOs, CTOs, and Security, Cloud, Network and other technical teams throughout the world’s largest and most well-known organizations. Your Impact • Account Management, • Key account ownership and relationship management for Palo Alto Networks’ largest customers, • Operate as primary point of contact for multiple product lines supporting the customer journey, • Operating cross-functionally with clients, end user through C-suite, and internal partners across product lines - Cloud, DevSecOps, Network, and AI security, • Customer Impact, • Own customer planning, deployment, adoption, account-level reviews, and escalations, • Builds and manages the customized product delivery to the customer’s tech environment, • Understands Customer Security Priorities and is able to translate it to Success Plans, • Partnership, • Partner with Sales team to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals, • Partner with Post-Sales teams as Professional Services , Customer Success & Support Your Experience • 8+ years of professional experience in a customer-facing role, managing high-touch, high visibility post-sales engagements, • Specialization in software product and service delivery to strategic customers with an expertise in 1+ of the following areas, • Cloud Security, • DevSecOps, • Network Security, • Security Operations, • Proven results working as a trusted advisor to drive business value for customers, including the ability to interact with C-suite through client teams at various levels of technical and non-technical depth, • Expertise in customer guidance throughout their Journey focusing on Value Realization in addition managing customer escalations, balancing customer expectations, and negotiating successful resolutions, • Thrive in a matrixed, team environment, anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity, • Current, valid, and transferable UK Security Clearance (SC) is required., • Bonus - Client-focused program management, • Bonus - Skilled in customer success software (i.e. Gainsight, Salesforce, Smartsheet, Clarizen, Jira) The Team To stay ahead of the curve, it’s critical to know where the curve is. Our team is creating the curve for digital service experiences. As the fastest growing cybersecurity company, we have a broad range of customers who expect the very best cybersecurity partner. Our customers expect their service to be as innovative and excellent as the rest of our products, which rounds out Palo Alto Networks’ mission. Within Global Customer Service, top talent provides consulting, professional, and technical services to drive customer outcomes. The Digital Customer Experience team seeks to deliver services through a fully-digitized and preferred journey. Our Customer Success team is crucial to our success and mission. As part of this team, you’ll be responsible for some of our most strategic customers in the EMEA region. You’ll be enabling, guiding and consulting customers through their deployment and adoption journey. Working across all levels within your customers organisations and partnering cross functionally within PANW. You’ll be ensuring that your customers are successful with our products and as threats evolve and technology changes, you continue helping them to accomplish their desired outcomes. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Sales Advisor - Entry Level - Immediate starts available - Central London This role requires candidates to have full time availability. Our client is currently recruiting for Entry Level Sales Advisors due to their recent expansion and high client demand. Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can-do attitude. The question is - would you enjoy representing clients in a fun, lively, well established and fully motivated environment in London? The key attributes they are looking for are; • Positive and proactive attitude, • Professional Manner, • High customer service standards, • The ability to work 4-5 full days per week (Mon - Sat) Our client currently are recruiting for their sales and customer service programme. Key aspects here include; • Generating new customer base for their clients, • Working with an enthusiastic team, • Working towards collective and individual targets, • Customer Service, • Sales Acquisition, • Financial incentives to supplement earnings and reward hard work and hitting targets This is a unique opportunity for individuals to progress through their company, based purely on individual merit and results. If you are someone who is self-motivated and serious about your own career, this would be suitable for you. Recognition for hard work is given with excellent uncapped performance-related commission only and incentives as earnings. Benefits successful candidates can look forward to; • Client / Customer Service/ Sales / Full product coaching, • Working alongside like-minded individuals, • Fantastic social calendar, • Access to learn with a successful and established team, • Exciting National and International opportunities Our client is currently holding appointments on a first-come, first-served basis, so send your CV to the recruitment team today and they will contact you regarding their next availability. To apply for this role, please use the online application system, ensuring you attach your CV. Please make sure your full name, address, and contact details are included so they can reach you if your application is successful. In this self-employed role, you will represent clients in face-to-face residential and event environments. Previous experience in sales or customer service is not required, as you will have access to full client and product-specific coaching. However, a background in retail, call centres, customer service, warehousing, hospitality, or sales is welcome. This is a great opportunity to gain experience in the sector. This role is not suitable for candidates still in education (school/College/University), due to availability, our client is seeking candidates that can work 4/5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Parts Advisor Do you want to be part of a market leading and growing automotive business that looks after its employees? What can we offer you? • A salary of up to £35K per annum plus Team Performance Bonus, • Length of service awards, • Healthcare Cash Plan (including Gym and shopping discounts), • Employee Assistance Programme, • 28 days holiday (including bank holidays), • Celebration Day (to use as you wish to celebrate a significant day in your life), • Car Insurance discount with LV, • Employee Pension, • Employee Engagement Budget (money to go out as a team and have fun!), • Access to Mental Health First Aiders, • Cycle to Work Scheme, • Refer a Friend Scheme (earn £1,000 for referring people to join the team) As we continue to grow, ABL 1 Touch are looking to recruit a Parts Advisor to join their Team based in Hook. Responsibilities of a Parts Advisor will include: • Review and order parts based on workshop assessments in a timely manner, • Utilise computer systems and parts catalogues to identify and locate required parts, • Process invoice transactions accurately and efficiently, • Handle parts returns to ensure all credits are accounted for, • Maintain accurate records of parts transactions and inventory levels, • Previous experience in automotive parts sales, dealership environment, or related field is preferred., • Strong customer service and interpersonal skills with the ability to build rapport and maintain relationships with customers / internal stakeholders, • Proficient computer skills and experience with parts catalogue software and inventory management systems, • Detail-oriented with excellent organisational and time management skills, • Ability to work independently and as part of a team in a fast-paced environment, • Strong problem-solving skills and ability to think on your feet ABL 1 Touch are committed to growing and maintaining a diverse team and an inclusive work environment. Our goal is to develop inclusive work activities and projects that bring together people with different experiences and backgrounds. Through this we aim to make sure everyone can be at their best at work. We’re also committed to providing an accessible recruitment process, if you require reasonable adjustments at any stage of the recruitment process please contact us at .

Product Owner - Digital Commerce & E-Commerce Analytics Lead Digital Transformation at a Global FMCG Powerhouse About the Company - Zebra People are working exclusively with a Top 3 global FMCG business with a portfolio of iconic brands that are part of everyday life for billions of consumers worldwide. This role sits within their Beauty & Wellbeing division - one of their fastest-growing and most dynamic business units. Right now, they're at an inflexion point: launching a new digital commerce strategy that will fundamentally reshape how they show up online, how they use data to drive decisions, and how they win in D2C, social commerce, and e-retail. This is your chance to be part of something being built from the ground up: • New digital strategy backed by significant investment and C-suite commitment, • Greenfield opportunity to architect analytics capabilities that will scale globally, • Category leadership in prestige and mass beauty with brands consumers genuinely love, • Entrepreneurial spirit within a global business - the agility of a scale-up with the resources of a major corporation, • Purpose-driven approach that connects commerce with sustainability and social impact This isn't about maintaining what exists - it's about defining what comes next. If you want to be the architect of digital commerce transformation at a business with the brands, the ambition, and the budget to do it properly, this is it. About the Opportunity As part of this new digital strategy, we need an exceptional Product Owner to drive the innovation, design, and deployment of key e-commerce analytics capabilities that will power their digital commerce business globally. This isn't a typical product role - you'll be building from scratch, architecting and deploying digital commerce capabilities that will scale across multiple markets and directly influence how millions of consumers discover and purchase products online. You'll work at the intersection of data, technology, and commercial strategy, partnering with senior stakeholders to bring this vision to life. If you've built and scaled e-commerce products for major platforms, retailers, or consumer brands and want to lead transformation at a business operating in 100+ countries, this is the role. What You'll Be Doing Strategic Leadership: • Define the vision and long-term strategy for digital commerce analytics capabilities as part of the new digital strategy rollout, • Conduct market research, competitive analysis, and customer journey mapping to identify opportunities across D2C, social commerce, and e-retail, • Lead the design and architecture of scalable solutions that can be deployed across Content, Media, Performance, Digital Shelf and beyond, • Track and report on KPIs that demonstrate real business impact - conversion, revenue growth, and customer satisfaction Product Development & Execution: • Own and prioritize the product backlog, translating strategy into detailed user stories and technical requirements, • Partner closely with Agile/Scrum development teams through all ceremonies - sprint planning, stand-ups, reviews, and retrospectives, • Collaborate with UX/UI designers to create intuitive, data-driven experiences, • Work across marketing, sales, operations, and customer service to ensure alignment and gather requirements Stakeholder Management & Influence: • Build trusted relationships with C-suite executives and senior leadership, acting as the go-to advisor on digital commerce, • Lead cross-functional steering committees to secure buy-in for major product initiatives, • Communicate complex technical concepts and product strategy to diverse audiences with clarity and impact, • Set up regional squads and communities to deliver actionable insights that drive business decisions What You'll Bring Essential: • 15+ years in Digital, Technology, or Analytics product roles - you've been around the block and know what good looks like, • 10+ years in e-commerce environments - whether that's with pureplay platforms (Amazon, eBay), major retailers, consumer goods brands, tech platforms, or consulting, • Hands-on experience with major e-commerce platforms (Shopify Plus, Magento/Adobe Commerce, BigCommerce, or custom solutions), • Proven track record of launching and scaling large digital products from concept through to global deployment, • Exceptional business acumen - you naturally connect customer needs with commercial outcomes, • Executive presence and influence - you've presented to and persuaded C-level stakeholders, and you know how to bring people along on the journey The Ideal Profile: We're looking for someone who brings the best of both worlds - the strategic rigour and transformation expertise of top-tier consultancy combined with the operational execution and brand-building experience of working client-side. Ideally, you'll have: • Brand-side experience (FMCG, CPG, beauty, retail, or consumer brands) where you've lived the reality of executing digital commerce at scale, understood P&L accountability, and navigated the complexities of large matrix organisations You'll Stand Out If You Have: • Experience deploying digital capabilities across multiple international markets, • Deep expertise in e-commerce analytics, digital shelf optimisation, or performance marketing, • Background in beauty, personal care, or wellness categories, • Track record of building and leading high-performing product teams ✅ Ground Floor Opportunity - Shape a new digital strategy from the beginning, not inherit someone else's legacy ✅ Global Impact - Your work will be deployed across dozens of markets and touch millions of customers ✅ Strategic Influence - Direct access to senior leadership who are genuinely committed to this transformation ✅ Category Leader - Join a Top 3 FMCG business with household brands and significant investment in digital ✅ Winning Division - Beauty & Wellbeing is outperforming, growing fast, and leading the company's digital agenda ✅ Innovation at Scale - Build cutting-edge analytics capabilities with the resources and ambition to do it properly ✅ Career Progression - This is a senior, highly visible role with clear pathways into broader digital leadership

Company description AG, an industry-leading specialist in SAP consulting services, SAP Gold Partner and an SAP Quality Awards Gold Winner, delivers solutions across ECC, S/4 Hana Private and Public Cloud, Rise and Grow, solving business challenges and understanding SAP to an expert level – all reflected by our ISO-Certifications in 9001, 14001, 45001 and 27001. We’re proud to employ some of the world’s most talented and best-trained SAP and RPA Consultants across all our international locations. Our Consultants have extensive SAP Implementation and ‘real world’ SAP Support experience, experts in Business Process Enhancements, Data Migration and SAP 3rd Party Application integration. Our solutions are intelligent, practical, based on the latest technology and loved by users. We constantly engage and collaborate with our employees, our partners and our clients, ensuring we maintain our high quality standards and to continue to be innovative across all areas of our business. Helping our employees, partners and our clients to be exceptional has earned AG a place in the Financial Times (FT) 1000 – Europe’s Fastest Growing Companies list 2021. Headquartered in Slough, UK with offices in Aberdeen and Netherlands with teams across Europe, India and The Gulf regions, our global reach offers the depth and breadth of excellence that one expects and needs from a collaborative partner. See for more details. See for more details. Overview The Head of SAP AMS is a senior leadership role responsible for strategically leading AG’s entire SAP Application Managed Services (AMS) practice for onshore operations. This role ensures efficient delivery, optimized resource utilisation, operational governance and strong commercial control across all AMS engagements. You will act as the strategic custodian of service excellence, ensuring AG delivers high-quality, scalable, and predictable AMS services in line with contractual KPIs, SLAs, and client expectations. This role requires a blend of SAP service delivery leadership, AMS operational expertise, commercial acumen, customer success management, people management, and continuous improvement mindset. Roles & Responsibilities AMS Strategy, Leadership & Governance • Build and lead the end-to-end SAP AMS function for onshore & Offshore operations., • Define AMS operating models, resource structures, processes, and governance frameworks., • Drive continuous improvement across delivery, tools, reporting, automation, and standardization., • Implement AG’s AMS strategic roadmap aligned to growth, capability development, and RISE/GROW transformations. Service Delivery Excellence • Ensure 100% adherence to SLAs/KPIs across all AMS contracts (incidents, service requests, problems, changes, releases)., • Maintain a forward-looking view of risks, service gaps, and capacity to ensure proactive support planning., • Oversee incident triaging, root cause analysis (RCA), patch management, vulnerability management, and technical optimisation., • Ensure structured governance, • Daily stand-ups, • Weekly operational reviews, • Monthly service reviews (MSRs), • Quarterly executive reviews Commercial & Contract Management • Own the P&L for AMS engagements, including revenue forecasting, resource-based cost control, and profitability management., • Drive commercials on renewals, expansions, and CR-based income with clients., • Ensure compliance with contracted service definitions, chargeability, billing, and margin targets., • Lead AMS pricing models, SoW creation, and commercial negotiations in collaboration with Sales & Directors. Resource Planning & Capability • Oversee recruitment, onboarding, and capability development of AMS consultants., • Implement skill-matrix-driven allocation to optimise utilisation across onshore/offshore teams., • Develop module-wise SMEs, leads, primary/secondary backup resources., • Drive certifications, upskilling plans (SAP S/4HANA, Cloud ALM, BTP, SAP Activate)., • Promote a culture of ownership, accountability, collaboration, and learning. Client Relationship & Stakeholder Management • Serve as senior escalation point and trusted advisor for all AMS clients., • Build strong relationships with client IT, business stakeholders, and vendor partners., • Communicate risks, issues, improvements, and transformation opportunities., • Ensure transparency through structured dashboards and measurable service performance reports. Tools, Automation & Process Innovation • Strengthen AG’s AMS toolset (ITSM, Knowledge Base, Monitoring, Dashboards)., • Drive automation using UiPath, SAP Cloud ALM, and monitoring tools., • Embed ITIL, SAP Activate, Agile, and DevOps best practices into daily operations., • Standardize templates, documentation, SOPs, and runbooks for AMS delivery. Governance of Change, Releases & Projects • Oversee end-to-end change request lifecycle, cost estimation, approvals, and delivery., • Govern release management cycles including regression testing, deployment readiness, transport approvals, and post-release validation., • Ensure integration with project teams for hybrid AMS + project support scenarios. Qualification • 12–18+ years overall SAP experience with minimum 8+ years in AMS leadership roles., • Deep understanding of SAP modules (FI, MM, SD, PM, PS, Basis, ABAP, BW, Security) and integrated landscapes (aligned with SDM JD), • Strong background in managing large-scale multi-module AMS engagements., • Proven track record of leading distributed (onshore/offshore) teams of 30–150 resources., • Strong commercial experience – revenue management, margin control, pricing., • Experience interacting with C-level stakeholders and managing escalations., • Deep understanding of ITIL processes (Incident, Problem, Change, Release)., • Experience in SAP S/4HANA, RISE and GROW with SAP, Cloud ALM, and SAP Activate., • Excellent communication, stakeholder management, leadership, and presentation skills. Preferred Qualifications • ITIL, PMP, Prince2 certification (as preferred in SDM JD), • Experience in asset-intensive industries (Oil & Gas, Utilities, Chemicals, ENR)., • Experience in automation and monitoring (SAP Solution Manager, Cloud ALM, UiPath)., • Prior experience in a consulting or SAP Gold Partner environment. Rate: • Based on profile, expertise & exposure Interview Process at AG . Interview Process: We are looking for a talented individual ideally with exposure in the Oil and Gas/Energy/other sector with a very strong Management/ Leadership focus. The right candidate would be identified post the below mentioned interview rounds: • Round 1: HR (Recruiter)Interview - To identify/cross check professional & personal details, • Round 2: Technical Round – To gauge the technical expertise of the candidate, • Round 3: Director rendezvous – Directors confirm if the candidate is a good fit for AG, • Round 4: HR Manager Discussion- HR Manager will discuss on the salary breakup and other benefits before the release of offer.

Lockton is the world's largest privately held independent insurance brokerage. At Lockton, we are all about unlocking potential—your potential, our clients' potential, and ultimately our potential to deliver world-class service. If you're passionate about making a real impact and thriving in a culture where you truly belong, join us to make a difference. This is an excellent opportunity to join Lockton’s People Team in a newly created role. As Senior Payroll Advisor you will oversee the day to day running of key aspects of the payroll function. Supporting the Senior Payroll and Benefits Manager and working with key stakeholders* you will • Work with 2 senior payroll Advisors to manage:, • The accurate and timely end to end processing of 3 UK payrolls., • BAU benefit activity for a headcount circa 2,400., • Review UK payroll processes & implement improvements., • Act as back up to Senior Manager, • Benefit provider management., • Audit activity., • Act a back up to for overseas payroll BAU processing and approvals., • Work closely with colleagues to harmonise payroll processes and documentation across Europe., • Maintain and develop payroll statistics, • Manage invoice processing, • HRBPs & Admins, HR ops team, Finance, People Solutions, Reward Team Key responsibilities: • Acting as a senior member of the Payroll Advisor team, providing advice and guidance where needed to Payroll, HR & Finance stakeholders., • Monitoring workflows ensuring that the team are focused and on target to close the payroll within the given timetable., • Monitoring the Payroll email inbox ensuring queries are responded to in a timely manner., • Exception reporting and auditing payroll data to ensure audit compliance., • Managing & performing day-to-day processing of the UK payrolls including input, reconciliation and report running. Key Skills: Essential • Able to take the lead and comfortable with assigning tasks and requesting updates for team members., • Organised and focused on helping the team provide a consistent level of output and accuracy., • Experience of payroll processing, data entry through to reconciliation and reporting., • Attention to detail., • Ability to work under pressure to tight deadlines., • Focus on customer service., • Superb organisational and time management skills, with the ability to prioritise effectively. Pre-requisites: • Experienced in-house Payroller having worked in a busy payroll environment., • Had experience of overseeing other team members and ensuring work delivery., • Role is hybrid based and the individual must be prepared to attend the office 3 days per week., • Some payroll system functions need to run out of hours, the individual must be prepared to run reports and updates prior to 8am/after 6pm (these can be done on working from home days and take minutes to run but must be done when all users are out of the system). Other information: • Current Team Size: 1 x Senior Payroll Manager, 2 x Senior Payroll Advisors, • Payroll System: Zellis Resource Link, outsourced providers, • 1 x PAYE payroll circa 2,200, 2 x LLP (non-PAYE payrolls), Ireland, Switzerland, Germany, Sweden and Malta payrolls via local bureau.

Senior Enterprise Account Director (Europe) About the company • Global SaaS leader transforming how enterprises hire, develop, and retain talent through data-driven workforce intelligence solutions., • Trusted by a broad range of Fortune 500 clients and leading global brands., • Combining AI, behavioural science, and analytics, their platform helps organisations hire faster, develop leaders, and unlock workforce potential at scale., • Over 35 years of experience building a reputation for innovation, integrity, and long-term client partnerships. About the role • Drive commercial expansion and revenue growth across a defined portfolio of enterprise customers., • Lead strategic account planning to identify and execute upsell and cross-sell opportunities., • Build and nurture senior stakeholder relationships (CHRO, Head of Talent, Procurement) to drive long-term value and partnership., • Collaborate with customer success teams to ensure client satisfaction while maintaining full ownership of renewals and commercial growth., • Leverage a consultative, data-led sales approach to position a wide portfolio of workforce solutions across global regions., • Act as a trusted advisor, aligning solutions with customer priorities and driving measurable impact on workforce outcomes. Your previous experience • Proven track record of driving expansion and renewals in enterprise SaaS sales (HR Tech, Talent Intelligence, or workforce solutions preferred)., • Comfortable managing a $2.5M–$3M book of business and delivering $500K+ in net-new expansion ARR annually., • Skilled in consultative, multi-stakeholder sales with strong executive presence and commercial acumen., • Experienced building and managing C-suite relationships, particularly within HR and Talent functions., • Stable, career-minded professional who values partnership, strategy, and sustainable growth., • Excellent communicator, collaborator, and strategic thinker who thrives in a supportive, results-driven culture. Package • £100,000 - £144,000 base (DOE) + 70% bonus, • HYBRID – 3 days per week, • Supportive, collaborative environment with genuine career development opportunities, • Competitive benefits package including private medical insurance, retirement plans, and wellness programmes Arius Recruit is exclusively hiring for this role. We connect experienced sales professionals with senior commercial opportunities across the UK. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Analytics and Consulting. Arius Recruit Ltd is acting as an employment agency in relation to this vacancy. This is a permanent and full time position.

Our client, a leading strategy consultancy, is seeking exceptional candidates to interview for a client-facing senior manager / associate director role within their Transformation and Strategy team, focusing on either retail and consumer banking or insurance clients. Experience of leading on customer transformation programmes is a must! Our client is willing to promote in an experienced 3-4 year manager in to this position This role is focused on building and driving teams to win and deliver customer centric transformation, focussing on the front office, and integrating sales, service and marketing capabilities to deliver seamless customer experiences. The successful candidate will need to work with capabilities and solutions drawn from across the firm. The successful candidate draws on their skills to understand their client’s business problems and knowledge of the industry to design, implement and scale relevant solutions for their clients. Responsibilities: • Build strong, trusted advisor relationships with client counterparts. Establish role as day to day / key client contact on engagements., • Take day-to-day responsibility for large projects and engagements., • Own the development of their go-to-market capabilities and alliance relationships., • Manage and develop people effectively within our practice and business., • Project work will involve working with the client to undertake a range of activities ranging from: proposition and product exploration; channel strategy and front-office operating model redesign; AI servicing transformation design, MVP and execution; customer treatment design and execution; front office and customer data migration (post integration); customer transformation roadmap development; customer innovation centre of excellence standup., • Help clients focus on generating value through their customer initiatives, with a clear performance focus, and make sure initiatives are designed to drive real value rapidly., • Co-ordinate the preparation of deliverables that span multiple workstreams., • Contribute to thought leadership and knowledge management activities., • Ensure that customer strategy and transformation projects or their work-streams within a large wider engagement are effectively scoped, managed and delivered on time, to budget and within agreed risk frameworks., • Designing future front-office operating models., • Play a key role in bidding, winning and delivering of customer transformation engagements of significant size and scope., • Support the Customer Leadership together with Consulting Industry Leaders (or their delegates) to build and action Go-To-Market plans within their industry, focussed on target clients., • Provide timely feedback and coaching to other team members. Your experience: Essential • Significant experience within consulting, transformation or product management background with proven track record in delivering multi-phased large scale client engagements, contributing to business development, developing new propositions and managing teams., • Have experience of a variety customer centric Transformation or Strategic propositions. You will have been responsible for leading an end-to-end project and delivery team., • Demonstrates effectiveness in tackling complex assignments, balancing competing priorities and managing multiple stakeholders., • Applied understanding of customer strategy and transformation in one or multiple segments across: retail and commercial banking, health insurance, general insurance, and life insurance. Desirable • Have a demonstrable knowledge of innovation methodologies including the use of design methods, including human centred design, and using modern design applications., • Expertise in proposition design, customer or channel strategy development and delivery – from concept to launch., • Has experience of weaving a solution based on AI and emerging technologies from ideation to delivery. Expertise/Technical role requirements (one or multiple) • Experience in digital transformation., • Technical experience in customer experience and customer treatment design and delivery., • Strong understanding of CRM and AI technologies and driving business change and adoption in the use of these in the front office., • Strong understanding of the application of agile methodology in both product development and organisational structure redesign., • Experience of leading and delivering ‘connected consulting’ programmes – overseeing teams outside of Customer and Digital to deliver a wider transformation programme. Successful applicants will be contacted within 24-48 hours. Cambridge Credentials: adding people....adding value

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The role of Consulting Director in Unit 42 is a senior-level consulting position. The individual will be responsible for the day to day delivery of our threat-led and technology driven cyber security consulting services through leading and directly overseeing a team of Consultants. This person will have experience in developing teams and working with sales and domain leaders. The Consulting Director will work with a dedicated Regional Business Development Manager (BDM) and Customer Success Manager (CSM) to deliver pitches and prepare proposals to win new business and manage client relationships. We are seeking an individual who is passionate about cyber security and making a difference. You will be a continuous learner and have a sound knowledge of emerging cybersecurity trends and technologies. The individual serves as a trusted advisor to clients, is dedicated to delivering technical consulting services to an exceptional standard, thrives in a fast paced team environment, and advocates for innovative approaches to deliver the best outcomes for our cross-sector clients. Your Impact • Oversee the delivery of our proactive consulting services, ensuring their consistency, quality and highest level of customer service, • Provide hands-on, expert-level proactive Security Operations Center (SOC) assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors, • Work with the BDM and CSM to perform pipeline generation activities, • Lead scoping and services overview conversations with clients for prospective engagements in area of expertise, presenting with credibility and authority, clearly articulating various approaches and methodologies to audiences ranging from highly technical to executive personnel, • Partner with the Unit 42 executive team and service line leaders to develop and execute strategy for the Unit 42 proactive services practice, • Drive innovation in Unit 42’s proactive offerings, by leading and managing the consulting team and collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products, • Manage the productivity of a team through attainment of utilisation targets, • Collaborate with peers and leaders across Unit 42 to drive operational and practice development goals, • Recruit and onboard world class talent to support our growth goals, • Support the professional growth and development of our consultants through training and technical enablement, • Foster and maintain a culture that attracts and retains smart, kind team members dedicated to executing with excellence, • Identify and execute strategies for service development, enablement, and product adoption, • Cultivate and maintain relationships with key clientele to increase awareness of Unit 42’s’ capabilities and provide on-demand expertise for client needs, • Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure Qualifications Your Experience • 10+ years of hands-on experience delivering a wide range of cybersecurity consulting services, including at least 4 of the following 8 for global enterprise customers, • Security operations (highly preferred for this position), • Application security (including AI), • Cloud security, • Red & purple teaming, • Cybersecurity risk assessments, • Cybersecurity strategy & transformations, • Cyber crisis management, • Zero Trust, • Experience as a senior-level team leader including overseeing other principal, senior, and mid-level analyst/consultant teams, • Able to split your time across commercial support, client delivery, team leadership, individual mentoring, and technical expertise and skills maintenance activities, • Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level, • Client services mindset and exceptional client management skills, • Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces, • Bachelor’s Degree in Information Security, Computer Science, Digital Forensics, Cyber Security, or equivalent years of professional experience or equivalent relevant experience or equivalent military experience to meet job requirements and expectations, • Professional industry certifications such as CISSP, CISM, and other leading industry certifications in line with our services portfolio, • Expert level of knowledge of applicable laws, compliance regulations, and industry standards as it relates to privacy, security, and compliance Additional Information The Team Unit 42 Consulting is Palo Alto Network's security advisory team. Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security. With a highly successful track record of delivering mission-critical cybersecurity solutions, we are experienced in working quickly to provide an effective incident response, attack readiness, and remediation plans with a focus on providing long-term support to improve our clients’ security posture. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Entry Level Sales Representative (No Experience Required) - Central London Looking for a role that will support you and develop your skills within customer-facing environments, with a start date in the New Year? Fed up and want to start earning and gaining valuable experience in January? Based in London, our client's well-established company is currently recruiting for vibrant and enthusiastic Sales Representatives. They're offering immediate starts due to a recent expansion and high client demand. Please Note: Our client can only accept candidates who are eligible to work in the UK on a full time basis, all year round without restrictions. The key attributes they are looking for are; • Positive and proactive attitude., • Professional manner and appearance., • High customer service standards., • Willingness to travel both nationally and internationally., • Full-time equivalent availability and eligible to work full-time in the UK., • Ability to commute to Central London on a working day basis. What's involved; • Generating new customer base for their clients., • Customer Service., • Sales Acquisition., • Working within an enthusiastic sales team at various face to face event campaigns in the London area. What they offer; • Access to coaching in Customer Service / Sales / Marketing and Promotions., • Fast-paced and collaborative company culture and busy social calendar., • Successful and established Sales and Customer service team to support you., • A day rate plus commissions structure - paid weekly!, • Invites to exciting National and International travel opportunities., • Immediate Starts Available! They are currently holding informal chats for their new sales and customer service vacancies, so send your CV to the recruitment team today and they will contact you with their next availability if successful. Openings involve dealing with customers face to face at exciting event campaigns in and around the London area. Experience is not necessary within this self-employed role due to their development programme however experience in the following areas may put you at a head start in this role - Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator or any kind of hotel, front of house or bar experience. Why? If you have a background in any of the mentioned areas then you will already have developed a great work ethic and some great sales / customer service skills. This role is not suitable for candidates still in education (School/College/University) or international students, as our client is seeking candidates who can work 4-5 full days per week (full-time equivalent). Role is based in Central London. If you feel you meet these requirements and are ready to start your career in the New Year, APPLY NOW!! *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Entry Level Sales Role - Join a Growing Team in London! Full Training, New Year Starts & Weekly Earnings Looking for a role that will support you and develop your skills within a fast-paced sales and customer-facing environment, starting in the New Year? Our client, a well-established sales and marketing company located in Central London, is currently on the lookout for ambitious Entry Level Sales Associates to support their ongoing growth and rising client demand, with training and roles kicking off in the New Year. The key attributes they are looking for are: • Positive and pro-active., • Professional manner and appearance., • High customer service standards., • Willingness to travel both nationally and internationally. What You'll Be Doing: • Generating a new customer base for their clients., • Collaborating with a motivated sales team in face-to-face campaigns across the London area., • Customer Service., • Sales Acquisition. The Rewards of Joining This Team: • Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities., • Weekly Pay!, • Enjoy a lively work environment with plenty of social events., • Successful and established Sales and Customer Service team to support you., • Completely uncapped earnings + enticing incentives (income is performance-based)., • Travel opportunities. Ready to Launch Your Career in the New Year? They are currently holding informal chats for their new sales and customer service roles, with the aim of onboarding successful candidates for a New Year start. Send your CV to the recruitment team today, and they will reach out if you are selected for the next steps. Openings involve dealing with customers face-to-face in field sales environments in and around the London area. Experience is not necessary in this full-time equivalent, self-employed, commission-based role, due to their comprehensive development program. However, experience in the following areas may give you a head start: Retail, warehouse, Administration, Warehouse Operative, Administrator, Receptionist, Customer Service, sales, retail manager, Marketing, Sales Assistant, Cleaner, Sales Assistant, Retail Sales Assistant, Customer Service Advisor, Direct sales, sales, promotions, events co-ordinator, or any kind of hotel, front-of-house, or bar experience. If you have a background in any of the mentioned areas, you will already have developed a great work ethic and some great sales/customer service skills. Our client welcomes recent graduates and individuals looking to start their career, offering opportunities on a full-time equivalent basis (5 full working days per week). If you feel you meet these requirements and are ready for a career change, APPLY NOW!! This role is not suitable for candidates still in education (school/College/University) or current international students. Due to the demands of the role, our client is seeking candidates that can commit to 5 FULL DAYS per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

VDV Search is partnering with a leading global strategic transformation consultancy to appoint a Commercial Senior Consultant into their EMEA team. This consultancy works at the intersection of strategy, insight, creativity and execution, partnering with senior leaders to identify new sources of growth, navigate complexity, and shape what’s next for their organisations. The Opportunity Commercial Strategy sits at the core of how this consultancy helps clients rethink and evolve their business models — today and into the future. As a Commercial Senior Consultant, you will be a senior practitioner and emerging leader, responsible for leading complex strategic engagements, shaping high-quality strategic output, and crafting compelling narratives that drive real commercial impact. This role is suited to someone who has spent 2–3 years operating in a comparable senior strategy role and who brings experience from venture capital, ventures firms, and/or innovation consultancies, where commercial rigour, ambiguity, and future-focused thinking are part of the day-to-day. What You’ll Be Responsible For Strategy Leadership & Delivery • Lead large-scale growth, commercial, and innovation strategy programmes end to end, • Set strategic direction, prioritise work, and ensure delivery to the highest standard, • Translate complex insight and data into clear opportunities for growth and innovation Strategic Thinking & Storytelling • Own and shape strategic narratives that connect insight, imagination, and commercial logic, • Distil complexity into clear points of view that land with senior stakeholders, • Use both quantitative and qualitative insight to inform decision-making and direction Insight & Problem-Solving • Lead strategic framing and insight generation across multiple lenses (customer, brand, culture, commercial, capability), • Reframe challenges, unlock new possibilities, and inspire fresh thinking across teams Client Partnership & Commercial Growth • Act as a trusted advisor to senior clients, constructively challenging briefs and shaping ambition, • Support business development through pitching, proposals, and selling recommendations, • Collaborate with creative and specialist teams to ensure strategic intent carries through to execution Team Leadership & Culture • Line manage and mentor team members, supporting their development and progression, • Contribute to a collaborative, high-performing team culture, • Lead by example, bringing energy, clarity, and momentum to both clients and colleagues What We’re Looking For We’re looking for a strategist who combines rigour, creativity, and commercial instinct, and who is motivated to shape both client outcomes and their own trajectory. You’ll Bring: • 2–3 years’ experience in a comparable senior strategy role (e.g. Senior Consultant with AD-level responsibility, or equivalent), • Experience gained within venture capital, ventures firms, and/or innovation consultancies — where future-focused thinking, ambiguity, and value creation are central, • Strong grounding in growth, commercial, innovation or transformation strategy, • Proven experience leading strategic workstreams and engaging senior stakeholders, • Exceptional storytelling skills — able to turn complexity into clear, compelling narratives, • Strong commercial acumen and understanding of how value is created, • Curiosity about emerging technologies and their implications for business You Are: • Comfortable operating at the edge of what’s known, connecting diverse signals into insight, • Confident in your point of view, while open to challenge and evolution, • Energising to work with — bringing momentum, presence, and inspiration, • Ready to build a platform toward Director-level influence What’s On Offer • Competitive salary with performance-linked incentives, • Flexible hybrid working (2 days/week in office), • Strong benefits package and commitment to wellbeing Interview Process • Initial virtual interview, • In-depth interview with senior practitioners, • Case study presentation (in person), • Chemistry meetings across the business To apply or learn more, please email your CV to .

Sales Advisor - Entry Level - OTE of £24,000 - £30,000 per annum - New Year Starts Available Are you looking for an opportunity to work with a company that supports your career ambitions and helps you build new expertise, starting in the New Year? Looking to start your career in an exciting, high-energy, and collaborative team environment? Our client, based in London, is currently looking for driven and enthusiastic individuals, with full-time availability to start in their thriving sales team due to their clients' high demand for new customers. You will be given full client training so that you fully understand who you are representing, as well as the structure of the business and how you can make the most out of the role on offer. Benefits: • New Year Starts Available, • Ongoing support and additional help offered for those looking to progress, • Skill sharing and one-on-one coaching will be offered so you can upskill in development areas such as customer service, sales, negotiation, confidence, motivation, leadership, recruitment, finance, and much more, • Business development programme for those who want to take on leadership roles and additional responsibilities, • Learn tried and tested techniques for higher rates of customer acquisition, customer engagement, customer service, and sales retention, • As part of the initial onboarding process, you will be able to shadow an experienced sales team leader, who will show you the ropes and help you get started, • Weekly pay: Brand awareness fee plus commission earnings and incentives for hitting daily/weekly targets., • A spirited and upbeat team setting that enjoys regular weekly socials Responsibilities: • To attend initial training in the office, and our client recommends you also attend ongoing skill development sessions to enhance your ability to make sales and provide a good customer experience, • To learn about the client, their products and services, and important statistics and information that can help you speak with customers and keep them informed, • Engage in sale across various face-to-face campaigns within London, creating brand awareness, and generating sales on behalf of your client, • Provide feedback on locations and sales stats/ratios to help the company better understand their processes and how to improve them Requirements: • Customer-facing experience is ideal but not essential for success; no experience is required., • Willingness to undergo training and attend skill development sessions to improve sales ability, • No qualifications needed, • Availability to work 5 full days a week between Mon-Sat, • Must have excellent English speaking skills and be comfortable communicating with members of the public If you are interested or would like to hear more about this self-employed role with a New Year start, please apply to this advert and follow the online application process. After you click the apply button, please answer all the questions to the best of your knowledge. If you answer 'no' to any of them, you will not be considered for the role. This role is not suitable for candidates still in education (school/college/university), or current international students. Due to availability; our client is seeking candidates who can work 5 full days per week. • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Role: Oracle Practice Engagement Director Location : UK, Europe Domain: Retail, CPG If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you. If you are interested in being part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued, take a moment and explore the below job opportunity. As part of our Oracle Practice Sales team for the EMEA region, you will play a key role in building and cultivating relationships and opportunities within existing as well as prospective clients, selling Oracle ecosystem services and solutions. You will work as a trusted advisor and position Infosys as a partner of choice for Oracle related work. You will work with Infosys industry new logo sales / GTM as well as client partner teams to expand Oracle business across EMEA. You will have the opportunity to collaborate with some of the best talent in the industry to create innovative, high-quality solutions to meet our clients' business needs. As the Practice Engagement Director, you will be responsible for all client interfaces within group of accounts across the CPG, Retail and Logistics (CRL) industries in the EMEA region. You will work with the wider market facing and delivery team to build the portfolio and account plans and deliver business growth and client management for the Oracle ecosystem of services and solutions. Responsibilities: You will have the following key responsibilities within the assigned account portfolio: • Client Relationship Management: Manage relationships with operational personnel - those directly involved with the client's presence., • Business Development - Build a strong account portfolio for Oracle and drive revenues by being the owner of the entire Opportunity Management Cycle: Prospect-Evaluate-Propose-Close. This involves identifying business opportunities, selling concepts to the client where required and influencing the client to give additional business based on demonstrated solutions and capabilities., • Proposal Development: Conduct research and analysis, create proposals/pitches, validate estimates/effort, deliver client presentations and negotiate with clients., • Client Delivery Assurance - assure the client of Infosys commitment and collaborate with the Delivery Managers to address all people or infrastructure related issues that may be affecting the delivery of the project vis-à-vis the specific client., • Account Planning and Governance - responsible for client Management processes within the Oracle Portfolio - Plan-Sell-Deliver-Manage. Build account level plans - with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities. Qualifications: • 15+ years' experience with strong sales/relationship management/account management experience., • Must have led client facing consulting or sales engagements in following industry verticals: Retail, CPG and Logistics., • Understanding of Oracle ecosystem of products such as ERP, HCM, CX, Supply Chain, Analytics, Cloud Infrastructure and platform services, • Strong Business Development and Client Management experience is required., • Track record of interacting and building relationship with CXO level client contacts., • Track record as Engagement/Relationship Manager growing and nurturing client relationships highly desirable., • Global Delivery Model experience desirable., • Wide variety of IT and business consulting engagement experience., • Strong leadership, interpersonal, communication and presentation skills., • Hands-on experience with proposal creation and leading proposal presentations., • The job entails travel. The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. About Infosys: Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Our team of over 240,000 innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies, that we bring to every project we undertake. Visit to see how Infosys (NYSE: INFY) can help your enterprise navigate your next. Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation. Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. 🚀 Join LEGALFLY! LEGALFLY is a pioneering legal AI platform offering an end-to-end solution that is transforming the legal industry: 🏆 Exceptional product-market fit: Our advanced and intuitive legal AI solutions have rapidly gained traction in the market. LEGALFLY is trusted by leading European Enterprises and law firms, and we have strategic partnerships with industry leaders like Microsoft. 🚀 Hyper-growth: Following our successful Series A funding round of 15 million EUR in July 2024, LEGALFLY is experiencing rapid growth. Backed by top investors, including Mehdi Ghissassi, Director of Product at Google Deepmind, we plan to triple our team by the end of the year and accelerate feature development. 🥇World-class team: LEGALFLY was founded by four tech veterans from Tinder, bringing extensive knowledge and expertise to drive innovation. 🔒Unmatched security: We are setting the global standard for responsible legal AI with unrivalled security measures. LEGALFLY ensures that sensitive client data never leaves the company's premises through on-premise anonymisation. 🌎Global expansion: Our recent funding will support our expansion across the globe. We are extending our platform to key jurisdictions, including the United States, United Kingdom, France, Netherlands, Belgium, UAE and DACH region, driving the digital transformation of legal services globally. Join us at LEGALFLY and be a part of our mission to revolutionise the legal industry with cutting-edge AI technology. Key Responsibilities: • Own customer growth and retention: Lead the full customer lifecycle, from onboarding to renewal, with a focus on identifying and executing expansion opportunities that drive ARR growth., • Be the customer growth partner: Use product adoption insights, usage analytics, and business reviews to surface upsell and cross-sell opportunities., • Lead commercial conversations: Partner with Sales and Finance to scope, price, and negotiate expansions, acting as the trusted advisor for enterprise clients., • Drive strategic QBRs and EBRs: Lead business reviews that highlight value realization, ROI, and opportunities to deepen engagement., • Champion adoption: Proactively guide customers through deployment and change management to ensure strong adoption of new features and use cases., • Collaborate cross-functionally: Work closely with Sales, Product, and Solutions to build scalable expansion playbooks and ensure customer feedback informs product development., • Measure success: Track and report key metrics, including health scores, retention, expansion ARR, and NRR and use them to continuously improve our customer success motion. You might be a fit if you: • Have a proven track record of driving expansion revenue and renewals in a SaaS environment., • Have deep experience managing enterprise customers in a B2B context., • Thrive in fast-paced, high-growth startups where you help shape the playbook, not just follow one., • Are commercially minded, you understand business value, ROI, and how to influence buying decisions., • Excel at building relationships and leading consultative discussions at executive level., • Are process-oriented, data-driven, and able to balance strategic thinking with hands-on execution., • Are fluent in Dutch or French and English. Our offer 🌟 A position with impact: Join a fast-growing tech scale-up with an innovative culture and tremendous market opportunity. 💰 A fully optimised & competitive remuneration package. 📈 Equity compensation in the form of ESOP. 💻 Top-class equipment to thrive: Including Macbook and Widescreen 34' monitor. 🏥 Investment in your well-being: top-notch health, hospital & dental insurance and a pension plan 🏡 Hybrid work policy: office days are Mondays, Tuesdays and one additional day of your choice. Remote work is possible two days a week. 🏢 Beautiful, light-filled office in the heart of London (Fitzrovia). 🍽️ Free lunch on office days. 🎉 Monthly team activities & yearly team retreat. Have we sparked your interest? Let’s get in touch & join the AI Revolution! 🚀

Company Description Consigned Sealed Delivered (CSD) is a sustainable platform for Luxury Designer Consignment, specializing in buying and selling pre-owned authenticated luxury designer brands for women. CSD ensures top-notch quality by stocking items from world-renowned fashion brands such as Hermès, Louis Vuitton, Balmain, Chanel, Dolce & Gabbana, Gucci, Dior, and Saint Laurent. We offer preloved luxury designer clothing, shoes, bags, jewellery, and accessories, maintaining the highest standards in fashion. ABOUT THE JOB Position: Luxury Advisor Type of Position: Permanent Location: Marylebone, Central London, London Working Hours: Full time or part time Salary / Wage: £12.50 - £14.00 per hour + uncapped commissions Reporting To: Store Manager About the Company Connect. Empower. Elevate. We move quickly, think creatively, and believe success is built together. We celebrate each other’s wins and provide support when it matters most — because when one of us grows, we all grow. If you’re motivated by teamwork, curiosity, and creating memorable customer moments, you’ll thrive here. Key Responsibilities • Provide exceptional customer service at all times, maintaining a high level of approach and conversation., • Evaluate items brought in on consignment (clothing, shoes, jewellery, accessories)., • Accept incoming consignment drop-offs from customers., • Communicate with customers regarding account information and store consignment policies/criteria., • Prepare and sort consignments to be sent to the warehouse for quality control., • Develop customer relationships and maintain an active customer base., • Strive to increase and over-achieve store sales and targets., • Ensure the shop floor is fully operational for daily service and properly packed away at day end., • Stay up to date with all product knowledge., • Replenish stock levels when needed to maximise sales opportunity. Qualifications / Skills • Relevant sales experience in the luxury retail industry., • Strong organisational skills and ability to work to stringent deadlines., • Ability to manage multiple tasks dynamically and effectively., • Strong communication skills, • Positive, can-do attitude., • High standards in day-to-day routines while multitasking on long-term projects and working under pressure., • Exceptional attention to detail,, • Self-starter attitude, process and results-driven, genuine interest in retail operations, merchandising, and warehouse operations., • Availability to work weekends.

THE ROLE As Head of Maintenance & Renewals, you will play a pivotal role in shaping and driving the success of our maintenance services and renewals business. Reporting directly to the Commercial Director, you will lead the end-to-end strategy and execution for all Cisco and non-Cisco maintenance services, subscriptions, enterprise agreements, and renewals. Your expertise in vendor management, particularly with Cisco, will be key to maximising margins, ensuring timely closure of new and renewal business, and developing strong partnerships. This is a highly visible, customer-facing senior role. You will empower and support our sales teams in client engagements, acting as both a trusted advisor and a driver of commercial outcomes. With three direct reports, you will foster a culture of excellence, collaboration, and continuous improvement - ensuring the highest standards of delivery and customer satisfaction. To simplify, this is a Cisco Maintenance, subscriptions & EA sales-overlay specialist role for new business and renewals who will also be managing a team of three. KEY RESPONSIBILITIES Strategic Leadership & Business Growth • Develop and execute the maintenance and renewals strategy to maximise profitability, margin, and customer satisfaction., • Lead the evolution of systems and processes to unlock new opportunities and drive growth., • Build and nurture strategic relationships with key vendors, especially Cisco and our Cisco PAM, to maximise “attach” and “renewal” targets and rebate opportunities., • Ensure total control and management of the company database, covering all contractual data, device details, and renewals., • Guarantee seamless transition of sales into support, with valid and accurate contracts in place., • Support Account Managers in negotiations and direct customer engagements to drive sales opportunities., • Lead involvement in larger bid opportunities, supporting pricing strategies to maximise margin while managing risk., • Inspire, coach, and develop your team, supporting both office-based and remote colleagues., • Foster a collaborative, growth-oriented approach, enabling team members to reach their full potential. EXPERIENCE & KNOWLEDGE • Proven track record in vendor maintenance, subscriptions, and renewals management, with deep expertise in Cisco services and partner programmes., • Advanced knowledge of Cisco Services portals (CCW, CCW-R, SAMT, PXP) and Success Tracks suite (Smartnet, PSS, etc.), with a strong grasp of contractual obligations and partner requirements., • Knowledge and an understanding of the new Cisco Partner 360 program., • Cisco Renewals Manager certification highly valued., • Demonstrated excellence in SLA, support metrics, and KPI management., • Outstanding communication, negotiation, and stakeholder engagement skills., • Commercial acumen with a sales-first, results-driven approach, knowledgeable, articulate and confident., • Strong systems skills, especially in Excel; experience with NetSuite is advantageous., • Ability to manage multiple priorities, with exceptional attention to detail and a commitment to supporting colleagues. Self-motivated, collaborative, and quick to learn., • Experience in managing vendors, • Proven leadership experience managing teams, driving transformation, and supporting professional growth in a dynamic environment. Equality, Diversity & Inclusion Cisilion recognise the influence and ability we have as an organisation to help tackle inequality. Equity, diversity, and inclusion is at the heart of the Company ESG strategy. Our ESG Committee is a voluntary group aimed at identifying ways to create more inclusive working and recruitment practices. We are a proud LGBTQIA+ Supporting Employer and a Disability Confident Level 2 Employer. In addition, we are a Living Wage Employer which enables us to focus on ways to reduce economic inequality. Our initiatives to address the gender pay gap and skills gap include the #WomenInTech campaign led by our female leadership team and consistent collaboration with likeminded groups within the channel. We also value age diversity and continuously review our policies to ensure inclusivity. Being members of these groups gives us access to resources to continue with our mission to be an Inclusive Employer. Please visit our full ED&I Policy for further information. #LivingWageEmployer #PrideatWork #DisabilityConfidentEmployer #ED&I #InclusiveTeamCisilion

WE ARE With over 30 years of experience in digital software development and consulting, SoftServe is a global company in solving complex business problems, creating industry-disrupting technology, and accelerating growth and innovation while optimizing operational efficiency. From leading ISV to Fortune 1000 digital enterprises, SoftServe transforms the way thousands of clients do business by unlocking the value of advanced technologies, such as Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design. As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE • Showing at least 7 years of experience in product strategy, product transformation, or digital consulting, • An expert in product operational models and product strategy consulting, • Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc., • Curious about technology and its potential to strengthen businesses’ competitive position in the market, • A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations, • An experienced strategist with strong analytical and problem-solving skills, • Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients, • Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies, • A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases, • Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations, • Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear, • Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables, • Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving, • A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards, • Willing to travel up to 50% of the time to client locations, both domestic and international, for joint engagements, discoveries, and collaborative workshops AND YOU WANT TO • Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops, • Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies, • Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making, • Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings, • Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution, • Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management, • Develop compelling business cases to support recommendations based on comprehensive market and data analysis, • Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics, • Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business, • Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling, • Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows TOGETHER WE WILL • Win big and challenging deals, sign new logos, and work with world-leading companies, • Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies, • Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations, • Coordinate and run presentations of work on international events: conferences, meetups, and specialized events, • Use our access to expert communities, paid certifications, and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.