Customer experience jobs in Lytham St Annes - Page 2Create job alerts

CRM Executive | Lancashire | up to £35k, 25 days holiday, Bonus, Paid birthday A leading UK luxury retail brand is looking for a CRM Executive to join their Digital and Brand Experience team. This is a full-time, permanent opportunity for someone passionate about customer engagement, data-led marketing and delivering high-impact CRM campaigns across multiple channels. As a CRM Executive, you'll play a key role in shaping how customers connect with the brand across email, SMS and direct mail, driving acquisition, retention and long-term customer value. Key Responsibilities In the position of CRM Executive: Plan, deliver and optimise CRM campaigns across email, SMS and direct mail Manage lifecycle and automated customer journeys end-to-end Coordinate campaign timelines, creative briefs, approvals and deployment schedules Use customer segmentation to improve engagement and targeting Monitor campaign performance and turn data into clear insights and recommendations Support database growth strategies across online and offline channels Reduce churn and improve customer retention through targeted activity Ensure compliance with CRM regulations and best practices across all channels Collaborate closely with marketing, digital and wider business teams Manage budgets, track spend and identify opportunities to improve ROI This CRM Executive position is ideal for someone who enjoys combining creativity with data. You'll be hands-on in campaign delivery while also influencing CRM strategy through insights and performance analysis. What We're Looking For: Experience in CRM marketing within a fast-paced environment Hands-on delivery of email, SMS and direct mail campaigns Strong analytical skills with confidence interpreting customer data Advanced Excel skills (reporting, data manipulation, insights) Experience with CRM platforms such as Bloomreach (or similar ESPs) Google Analytics (or equivalent web analytics tools) Strong organisation, prioritisation and time management skills Ability to work independently and make confident decisions Strong communication and collaboration skills As a CRM Executive, you'll be joining a people-first business with a strong reputation for customer experience, long-term thinking and meaningful engagement. You'll be trusted to own your work, bring ideas to the table and help shape how customers experience the brand at every stage of their journey. Apply now to be considered. BH36052

CRM Coordinator Location: Lytham St Annes, Lancashire Salary: 33k + BUPA Private Healthcare, Pension, Life assurance, Bonus etc We are working with a leading organisation in Lytham St Annes who are expanding their dynamicCRM team. They are now seeking a CRM Coordinator to join their IT department. In this role, you will be responsible for driving CRM strategies and playing an important role within customer connection. Youll enhance customer acquisition, engagement and retention through campaigns via email, mail and SMS. Core Responsibilities for this CRM Coordinator Managing and delivering CRM campaigns across all channels including BAU and wider CRM initiatives. Monitoring campaign performance using key metrics. Coordinating creative briefs, approvals, proposals, campaign timelines and more. Driving database growth across online and offline channels. Ensuring campaigns are relevant and staying up to date with latest industry trends. Ensuring all CRM communications adhere to channel-specific best practice. Oversee and manage budgets, track spend and identify cost efficiencies. Work with wider teams to ensure CRM alignment. Core Experience for this CRM Coordinator Role Excellent CRM experience with hands-on experience in a similar role. Experience planning, deploying and optimising CRM campaigns and programmes. Strong commercial awareness with an analytical mindset. Strong Excel experience. Highly organised with attention to detail. Experience using ESP Bloomreach or similar. Experience using Google Analytics or similar. This fantastic opportunity to join a growing and collaborative CRM team , where you will work on work on impactful CRM initiatives within a supportive environment. This is an office-based role in Lytham St Annes , with occasional opportunity to work from home. Keywords: CRM Coordinator, CRM Strategy, Campaigns, Excel, ESP Bloomreach, Google Analytics, Lytham St Annes, Blackpool, Preston, Fleetwood, Lancashire, IT Change To apply, please send your CV to Alex or call 0161 438 1177 for more details. Erin Associates welcomes applications from people of all ethnicities, genders, sexual orientations, and disabilities. Please inform us if you require any reasonable adjustments at any stage of the application process. TPBN1_UKTJ

Sales Consultant Safestyle, a trusted household brand in the UK for over 30 years, is now seeking ambitious and results-driven self employed sales professionals to join our dynamic and friendly team. As a field sales consultant you will start your Safestyle journey with a fantastic market leading sales induction that will equip you with extensive knowledge of our business and products, ensuring you provide our customers with the best-in-class experience. Additionally, we offer pre-qualified leads and a first-class sales training course with ongoing support to help you continuously improve and achieve success. We understand the importance of work-life balance, which is why this role offers flexibility and the opportunity to manage your own schedule. We are certain, if you have exceptional communication skills, confidence, enthusiasm and the wow factor you’ll have what it takes to succeed in this self-employed role with uncapped earning potential! We require all candidates to have a valid UK driving licence and their own vehicle, as this is a field-based role that involves travel to customer appointments. Apply Now! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Role: Freelance Site Manager Location: Blackpool Specification: Freelance / Contract Role Rate: Competitive Day Rate We are currently seeking an experienced Freelance Site Manager to join our construction team. This role will involve managing the site through to completion, ensuring delivery in full compliance with NHBC standards. This is an excellent opportunity for a Site Manager/ Project Manager who has a strong background in housing developments building at volume. The Role As a Freelance Site Manager/project manager, you will take responsibility for the day-to-day management of a live housing site, ensuring the project is delivered safely, on programme, within budget, and to the highest quality standards. You will be working alongside a brilliant team with an additional site manager and two assistant site manager; coordinating trades, managing subcontractors, liaising with the Contracts Manager, and ensuring all homes are built in accordance with NHBC standards and Building Regulations. Key Responsibilities Manage daily site operations on a new build housing development Ensure full compliance with NHBC standards and inspection requirements Maintain and enforce high standards of health & safety on site Drive build programme to achieve key milestones and completion targets Conduct quality checks and ensure remedial works are completed efficiently Coordinate subcontractors and suppliers Manage site logistics and material deliveries Attend and manage NHBC inspections Oversee plot completions through to CML and customer handover Maintain accurate site documentation and reporting Requirements Proven experience managing new build residential developments Strong understanding of NHBC standards and inspection processes Valid SMSTS CSCS Black Card (Manager level) First Aid at Work Strong organisational and leadership skills Ability to manage programme and quality under pressure Excellent communication and problem-solving abilities What's on Offer Competitive salary, negotiable based on experience Long-term contract potential Immediate start available Opportunity to manage a well-structured residential development and work alongside a established PLC Builder If you are an experienced Freelance Site Manager/ Project Manager looking for your next opportunity, we would love to hear from you. If you are interested please give Sophie a call on (phone number removed) or apply below

A fantastic opportunity has arisen for a Qualified Gas Engineer to join an ever growing company on a sub-contracting basis working with Prestige skills & our clients. Due to the expansion we are giving the right candidates the chance to join our professional and dynamic team. All applicants must be experienced & qualified gas engineers with CCN1/CMA1 and MET1 Qualifications All applicants must have their own van and tools. Skills ·Experience in a similar role ·Must be a team player ·Have a good work ethic ·Fantastic customer service skills About the Role The role will be, working as a metering engineer attending faulty gas meters which would need exchanging, installing or repairing. You will be expected to carry out a number of tasks which include visual inspections of gas appliances, standing and working pressure checks and, alteration of meter locations. The role is fully customer focused, carrying out essential works driven by the HSE. If you would like to be considered for this Role, please apply here and a member of the Recruitment team will be in touch. meter, gas, metering, engineering, sub-contracting, self-employed, smart, dual fuel

Bank Medical Secretary Administrator | Administration | Private Hospital | Fylde Coast| Bank | 0 hours | Spire Fylde Coast has an amazing opportunity for a Medical Secretary Administrator to join on a Bank Basis Job Purpose To provide a quality professional and efficient support to the medical secretarial team delivering a full medical secretarial service to consultants. The post requires excellent communication skills and computer literacy. Accountabilities and Activities * To provide day to day administration support within the medical secretary team ensuring all tasks are completed to a high level of service * To support the medical secretaries with their typing by preparing the clinic letters with patients' information * To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature * To file patients clinic letters into patients' medical records, ensuring high level of accuracy to comply with GDPR * To scan in medical records from outpatient clinics to the medical secretary shelves in medical records ensuring you are complying with manual handling processes * Comply with hospital policies and procedures, ensuring all mandatory training is completed * Attend regular departmental meetings and keep up to date on all hospital matters relating to the medical secretary department * Project a professional image, with concern for accuracy, confidentiality and customer service focused. Qualifications and Training Essential * Maths and English or equivalent * Previous relevant experience in an administrative support role * Experience of working independently and on own initiative * Working to deadlines * Team working * Computer skills Desirable Experience in a hospital environment Benefits * Bank colleagues are paid weekly * Access to Spire Healthcare pension * Access to Blue Light Card discounts * Smart spending discounts (in addition to Blue Light discounts) via 'Spire for You' * Wellbeing Centre access via 'Spire for You' * Free uniform * Free DBS * Full induction, including mandatory training updates * Opportunities for further training and progression into permanent posts * Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team * We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave. * The My Gym Discounts benefit is now also available to all Spire Bank workers, as of October 2024. * My Gym Discounts is a fitness benefit that offers huge savings on gym memberships, digital fitness subscriptions and multi-activity memberships. With over 3,800 gyms, leisure centres, and more across the UK on offer, there are many options to suit location, preference, and budget. Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: - Driving clinical excellence - Doing the right thing - Caring is our passion - Keeping it simple - Delivering on our promises - Succeeding and celebrating together We commit to our employee's well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services For us, it's more than just treating patients; it's about looking after people

Dispensing Optician Jobs in Lytham St Annes - Dispensing Optician Location: Lytham St Annes, Lancashire Salary: Circa £27,000 - £32,000 Hours: Full Time or Part Time Dispensing Optician Job - Lytham St Annes Zest Optical are currently recruiting for a Dispensing Optician job in Lytham St Annes on behalf of a bustling, modern optical practice. This is an excellent opportunity for a qualified Dispensing Optician to join a well-established setting with a strong support team, modern equipment, and a consistent patient flow. The role is focused on delivering high standards of dispensing and patient care, without management responsibilities, allowing you to focus on your clinical and customer-facing expertise. Why This Role Is Different Focus on dispensing and patient care, with no management responsibilities Join a well-supported team including Optometrists and experienced Optical Assistants Work in a modern, refurbished practice with up-to-date equipment Flexible working options available Stable, structured environment within a bustling practiceDispensing Optician - Role Provide expert dispensing advice tailored to prescription and lifestyle Support patients with frame and lens selection Deliver adjustments, fittings and aftercare Work closely with the clinical team to ensure a seamless patient journey Maintain high professional and customer care standardsDispensing Optician - Requirements GOC-registered Dispensing Optician Confident in delivering high-quality dispensing services Strong communication and interpersonal skills Comfortable working in a bustling environmentDispensing Optician - Salary & Benefits Salary £27,000 - £32,000 depending on experience Bonus scheme in place Full-time or part-time opportunities available Staff benefits including store discounts Training and development support A stable role within a well-established practiceApply for this Dispensing Optician Job in Lytham St Annes To avoid missing out on this Dispensing Optician opportunity in Lytham St Annes, please click the Apply link or

PDI Technician –Blackpool - £30,000 + Bonus We have an exciting opportunity for an experienced PDI/Service Technician to join a prestige dealership in Blackpool, the PDI Technician role comes with a Great basic salary and fantastic opportunities for progression. Salary: £30,000 Basic Salary + Bonus Location: Blackpool Role – PDI Technician Roles and Responsibilities for this PDI Technician role are: Undertake maintenance, service, and repair activities on motor vehicles to the highest standard Carry out all work completely and effectively whilst adhering to manufacturer’s scheduled times to maintain efficiency Effectively record details of diagnosis, work completed, and components utilised in line with group and manufacturer standards Keep work areas clean and tidy, organised, and safe from hazards to health and safety Be able to liaise effectively with colleagues and customers at all levels in a polite and efficient manner To be aware of the importance and implication of maintaining high levels of customer satisfaction and work to ensure they are always metMinimum Technician Requirements for this PDI Technician role are: Qualified to NVQ level 3 (or equivalent) Have at least 2 years’ experience after a qualifying period, of working in a Dealership as a Technician (or similar) Excellent customer service skills Good technical knowledge Must have a Driving License The ability to work without supervision Take responsibility for the quality and quantity of their workIf you are interested in this PDI Technician role in Blackpool, then please Apply today! PDI Technician – Blackpool - £30,000 + Bonus Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments

Barchester's Customer Experience team are looking for a passionate and proactive Customer Experience Manager to help shape and improve every stage of our customer journey. Have an understanding customer experience design and change implementation, specifically customer experience journey mapping. Ha

No customer service representative experience required.

The role will promptly deal with all customer interactions throughout the customer lifecycle, and to maximise holiday conversion opportunities and to deliver outstanding customer service. Travel Consultant (Customer Experience Executive). They are now on the lookout for passionate, talented, outgoin

Map and optimise customer and colleague journeys across all service touchpoints to improve overall experience and operational efficacy. Customer Experience (CX) & Digital Transformation. Consulting Point is partnering with the experience-led transformation arm of a premier global management consulta

Strong customer experience background within a DTC brand -. With a strong social impact mission at its heart, the business is scaling thoughtfully and wants every customer interaction to feel personal, seamless and memorable. It will suit someone who combines commercial thinking with empathy, enjoys

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Lead, shape, and elevate the customer experience across all touchpoints. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business op

Prior customer-facing experience is preferred. Crew Clothing Company is seeking a Customer Service Agent based in Braunton, Devon. In this full-time role, you will be the first point of contact for customers, responsible for delivering exceptional service via phone, email, live chat, and social medi

This role focuses on enhancing customer experience through effective relationship management. The ideal candidate will have over three years of experience in a customer-facing role and possess strong communication and organizational skills. Responsibilities include managing customer queries and cont

In this part-time role, you will provide warm and engaging service, create unforgettable experiences for visitors, and maintain high shop standards. Retail experience helpful, training provided.

Dobbies Garden Centres Ltd seeks enthusiastic Restaurant Customer Advisors to deliver exceptional customer experiences and maintain the restaurant environment. Responsibilities include assisting customers, driving sales through Dobbies Club membership, maintaining store cleanliness, and managing var

Customer Service Support - CRM Experience Required | Up to A£35,000. You'll be a key point of contact for clients, supporting with enquiries, processing orders, and ensuring a smooth and positive customer experience from start to finish. We're working with a growing, eco-friendly company that suppl

Harrison Scott Associates is seeking a Head of Client Services to lead a large team and define customer experience strategies. This is a unique opportunity to influence customer experience at a board level within a successful business. This high-impact role requires a proven track record in customer

Hyperion Partners is seeking an experienced Head of Customer Experience to lead customer strategy in Suffolk. This permanent full-time role involves overseeing customer services, compliance, and performance improvement within the social housing sector. An attractive salary ranging from £60,000 to �

The ideal candidate will have proven experience in a customer service role with strong communication and interpersonal skills. Sunbelt Rentals Careers is seeking a Customer Service Advisor. In this role, you will be responsible for delivering excellent service to customers, managing their orders fro

You will ensure a unique customer experience, lead your team effectively, and maintain the brand's image in a dynamic retail environment. Ideal candidates will have a passion for customer service and the ability to motivate their team.

We are looking for a Customer Experience Associate to join our Finance team. The Senior Customer Experience Associate will own end‑to‑end solutions to address issues raised by clients while maintaining and servicing those relationships at the highest level. Experience in the advertising technolo

The ideal candidate will have strong communication skills and coaching experience, with at least 3 years in customer service. This full-time position offers a hybrid work model, focusing on ensuring high-quality customer interactions.

Eurest is looking for a full-time Customer Services Assistant in Greater London. Ideal candidates will have an enthusiastic attitude, excel in customer service, and be team players.

The successful candidate will provide exceptional customer service, mentor junior staff, and help drive sales.

Ideal candidates will have a passion for customer service, strong communication skills, and some experience in a customer-facing role. A customer-focused company in Maidenhead is seeking a Customer Experience Specialist to deliver exceptional service over phone and email. Responsibilities include pr

Join us in delivering outstanding customer experiences while maintaining a supportive work environment. Damco Spain SL is seeking a dedicated customer service professional to provide exceptional service to clients.

The role involves leading a department, managing stock and merchandising, and collaborating with the management team to enhance customer service and sales.

A leading children’s retail brand in Greater London seeks a dedicated customer service representative. The role involves providing exceptional customer care, assisting with purchases, and managing Omni-Channel orders. Ideal candidates will have previous retail experience, strong IT skills, and the

Customer Experience Officer needed in Kensington.

While previous experience in retail or customer service is preferable, full training will be provided. The role involves processing deliveries, maintaining stockroom standards, and managing customer orders.

The ideal candidate will have recent retail leadership experience, be flexible to support other stores, and possess effective communication skills. Funky Pigeon is looking for a motivated Team Leader to inspire your team and provide excellent customer service.

Ideal candidates will have supervisory experience and a commitment to exceptional customer service. You will play a key role in enhancing customer satisfaction, driving sales, and motivating the team.

A community pub company in Lancashire seeks a skilled Team Leader to lead team operations and ensure high standards of customer service.

To succeed in this role, you will be responsible for:* Acting as the first point of contact for customers in branch or over the phone* Assisting with day-to-day transactions, queries and servicing* Answering customer calls into our contact centre* Building relationships and finding solutions* Develo

The ideal candidate will drive sales and deliver exceptional customer experiences. Responsibilities include motivating the sales team, managing store operations, and ensuring customers receive a personalized shopping experience. A leading jewellery brand in Cherwell District is seeking an experience

You will be responsible for food preparation, serving customers, and maintaining cleanliness in a fast-paced environment. McDonald’s in Greater London is seeking a full-time Crew Member to provide high-quality customer service and teamwork.

This role involves ensuring an exceptional store experience for customers while managing checkout processes and replenishing stock. OurCoop is looking for a dedicated Customer Service Assistant in Cherwell District, England.

Responsibilities include engaging with customers and ensuring excellent service.

A leading retail brand in London is seeking a Senior Sales Assistant to elevate customer service and enhance the shopping experience. Candidates should have proven experience in retail or customer service, excellent communication skills, and the ability to work collaboratively. This role is pivotal

SSP is seeking Team Members to provide exceptional customer experiences in various locations across the UK and Ireland, including airports and train stations.

Deep empathy for customer needs and behaviours, translating insights into training that enhances service quality and customer experience. As the Customer Experience (CX) and Technical Trainer, you will be responsible for training Viasat’s internal and external global teams on the processes, tools,

A leading customer service provider in the United Kingdom seeks a Customer Service Advisor to join their team. The ideal candidate must have strong customer service and IT skills, a confident manner on the phone, and the ability to manage multiple tasks under pressure. The role involves answering cu

The position offers opportunities for professional development and being part of an innovative engineering environment where your contributions will directly impact customer satisfaction. Witan Search is looking for a Customer Service professional to join a collaborative team in Greater London. In t